Skip to main content
MC

The gallery

Hotel gallery

10 photos

5★ · Danang

Hyatt Regency Danang Resort & Spa

5 Truong Sa Street, Ngu Hanh Son Ward, Ngũ Hành Sơn, Đà Nẵng 550000, Vietnam, Danang

4.54.5/55,606 reviews · Google rating
  • Beachside address in Danang
  • Just steps from the beach
  • Contemporary architecture
  • Several pools on site

Hotel 5-star in Danang, at the heart of the city, featuring direct beach access, pools, wellness areas and diverse dining options.

Does Hyatt Regency Danang Resort & Spa have a pool?

Yes. The resort has several outdoor pools, along with direct access to the beach.

They make it easy to alternate between swimming, relaxing, and quieter moments throughout the day.

Is breakfast included at Hyatt Regency Danang Resort & Spa?

Breakfast is available at the resort, but whether it is included depends on the room type and rate booked.

The simplest option is to check your booking conditions or ask the Concierge to confirm before arrival.

What is there to do near Hyatt Regency Danang Resort & Spa during a stay?

The resort makes it easy to combine a beach stay with nearby visits on foot.

The Marble Mountains, Non Nuoc Pagoda, and Tam Thai Pagoda are among the closest and most practical outings.

A word from the Concierge

Hyatt Regency Danang Resort & Spa through the Concierge's eyes

Located in Danang, Vietnam, the Hyatt Regency Danang Resort & Spa is a 5★ hotel offering a beachfront setting. It is situated near the beach, surrounded by pleasant natural scenery. This hotel is known for its welcoming atmosphere and modern facilities, ideal for relaxation or business stays. Honoured by Travel + Leisure World's Best Awards 2025, it attracts travelers seeking comfort and quality.

What sets this hotel apart is its relaxing atmosphere and quality services. Guests appreciate the contemporary architecture and well-designed spaces. Facilities include pools, varied dining options, and wellness areas. The hotel is committed to providing a memorable experience, whether for family vacations or romantic getaways.

Before you go, know that the hotel suits both couples and families. The nearby beach allows for sunbathing and water activities. Danang's tropical climate is pleasant year-round, but the best time to visit is from May to September.

_My tip from the Concierge:_ consider booking beachfront activities in advance, especially during peak season, to secure your spot.

Why choose Hyatt Regency Danang Resort & Spa?

Hyatt Regency Danang Resort & Spa is an exceptional address in Danang, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Beachside address in Danang
  • Just steps from the beach
  • Contemporary architecture
  • Several pools on site
  • Varied dining options
  • Wellness areas

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

2
  • Spa
  • Outdoor pool

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

2 on-site dining venues.

  • Osteria al Mare

    Restaurant

    Highlights

    • Mediterranean
    Practical information

    The concierge’s wordAt Osteria al Mare, go for the Mediterranean feel for a simple, bright dinner that fits the resort’s mood perfectly.

  • Xanh House

    Restaurant

    Highlights

    • international
    Practical information

    The concierge’s wordFor an easy choice at Hyatt Regency Danang, book Xanh House: its international menu tends to please everyone.

In the press

Distinctions & affiliations

Rankings
Travel + Leisure World's Best

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
2011 (Wikidata)

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 11:00

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 5 Truong Sa Street, Ngu Hanh Son Ward, Ngũ Hành Sơn, Đà Nẵng 550000, Vietnam

View on the map

Official website

Google listing

Guest reviews

4.5 / 5 · 5,606 reviews

3/5Josh

Large beach frontage with restaurants and children play options available (2hours max per day per kid, pay more if you want more activities) Negatives: - 2 bedrooms suites are dated, but usable. Thin walls and…

4/5Luke Jackson

A well maintained resort right on the beach, not far from the airport. I stayed in a beach view room, which had a nice balcony, and a full size tub with a view. It seems primarily targeted at families with younger…

5/5Patricia Weston

Had a really lovely stay at Hyatt Regency Danang Resort. The resort itself is huge, so it never feels crowded and there is plenty to do. Breakfast was a highlight, loads of options and we loved that you can switch…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 14 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Non Nuoc PagodaTourist attraction

    1.0 km · 12 min walk

    Buddhist temple located 1009 meters away, providing insight into local religious architecture.

    Practical information

    The concierge’s wordFor a peaceful break in Danang, head to Non Nuoc Pagoda for a glimpse of local religious architecture.

  • Tam Thai PagodaTourist attraction

    1.0 km · 12 min walk

    Buddhist temple located 1,037 meters away, providing insight into local architecture and religious traditions.

    Practical information

    The concierge’s wordFor a peaceful break, head to Tam Thai Pagoda: its elevated setting offers a lovely glimpse into local architecture and religious traditions.

  • montagnes de MarbreTourist attraction

    1.0 km · 13 min walk

    Marble Mountains, a tourist site one kilometer away, feature natural landscapes and impressive rock formations.

    Practical information

    The concierge’s wordFor a nature break near Danang, the Marble Mountains offer beautiful scenery and striking rock formations.

  • 다낭 오행산Tourist attraction

    1.1 km · 14 min walk

    Tourist attraction a thirteen-minute walk away, known for its natural landscapes and rock formations.

    Practical information

    The concierge’s wordA 13-minute walk away, 다낭 오행산 makes a lovely break if you're in the mood for fresh air, natural scenery, and rock formations.

  • Marble Mountains Ticket Booth (Gate A1)Tourist attraction

    1.2 km · 14 min walk

    Marble Mountains ticket booth, a tourist site located 1164 meters away, providing access to the famous rock formations.

    Practical information

    The concierge’s wordHandy if you’re planning a nature-and-views break: this ticket booth gives access to the famous rocky formations of the Marble Mountains.

  • Bãi Tắm Non NướcTourist attraction

    1.3 km · 16 min walk

    Bãi Tắm Non Nước, a tourist site 1.3 km away, is a beach known for its coastal scenery.

    Practical information

    The concierge’s wordFor a seaside break with Danang’s coastal scenery, Bãi Tắm Non Nước is well suited to a calm moment at the start or end of the day.

  • AO DAI SHOW DA NANGPerforming arts

    1.5 km · 19 min walk

    Performance arts theater 1.5 km away, dedicated to stage arts and cultural performances.

    Practical information

    The concierge’s wordFor a cultural break in Danang, AO DAI SHOW DA NANG is a lovely option if you’re in the mood for performing arts in the evening.

  • Quan The Am PagodaTourist attraction

    1.9 km · 3 min by car

    Buddhist temple located 1858 meters away, providing insight into the local religious culture.

    Practical information

    The concierge’s wordFor a peaceful break in Danang, Quan The Am Pagoda offers a lovely glimpse into local religious culture, ideal at the start of the day.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Tan Tra BeachPark

    3.0 km · 5 min by car

    Tan Tra Beach, a coastal park providing a natural setting to relax and enjoy the sea.

    Practical information

    The concierge’s wordFor a quiet break by the sea, Tan Tra Beach is well suited to a relaxing moment in a natural setting.

  • La’s CafeBotanical garden

    4.5 km · 8 min by car

    La's Cafe, a café set in a botanical garden, providing a pleasant setting to relax.

    Practical information

    The concierge’s wordFor a quiet break, head to La’s Cafe: its botanical garden setting is ideal for a coffee and a moment to unwind.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is Hyatt Regency Danang Resort & Spa located in Da Nang?

    Hyatt Regency Danang Resort & Spa is located at 5 Truong Sa Street, Hoa Hai Ward, Ngu Hanh Son District in Da Nang, on Non Nuoc Beach.

  • Is the hotel located on one of the most beautiful beaches in Da Nang?

    The hotel occupies a beachfront on a white sand beach, considered among the most beautiful beaches in Da Nang, facing the East Sea.

  • What is the distance between the hotel and the airport?

    From Da Nang International Airport, the distance to the hotel is approximately 9 to 10 kilometres, or 20 to 30 minutes by car depending on traffic.

  • Is the hotel close to downtown Da Nang and the main attractions?

    Hyatt Regency Danang Resort & Spa is located near the Marble Mountains and Non Nuoc Beach, away from downtown Da Nang, requiring a vehicle to reach.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the resort, both in the rooms and in the common areas.

  • Is Wi-Fi charged or included in the stay at Hyatt Regency Danang?

    Wi-Fi in the rooms and common areas is indicated as free for guests, with no additional charge.

  • What services or activities are included at no extra charge during the stay?

    The resort sometimes offers free activities such as yoga classes or entertainment, as well as bottled water in the room.

  • Does the hotel have a concierge service to organise excursions and transfers?

    A concierge service is available to help organise transfers, excursions, reservations, and activities, including for families.

  • Are there shops or a convenience store within the hotel for everyday purchases?

    The resort has an art gallery, shops, and a convenience store, allowing for the purchase of souvenirs or everyday products on site.

Rooms & Amenities

  • What type of resort is Hyatt Regency Danang Resort & Spa?

    Hyatt Regency Danang Resort & Spa is a 5-star resort with rooms, residences, and villas, offering full dining, spa, and seaside leisure services.

  • How many rooms and residences does Hyatt Regency Danang Resort & Spa offer?

    The resort has 367 accommodation units, including rooms, suites, one to three-bedroom residences, and three-bedroom villas.

  • Can you book a room or residence with a sea view at Hyatt Regency Danang?

    Rooms and residences with sea or beachfront views are available, offering a panorama of the beach and the East Sea.

  • What amenities are found in the standard rooms at Hyatt Regency Danang Resort & Spa?

    The rooms are air-conditioned and equipped with a private bathroom, TV, safe, minibar, complimentary bottled water, and room service.

  • Is the establishment recent or has it been recently renovated at Hyatt Regency Danang?

    The resort opened in 2011 and was renovated in 2023, contributing to the modernity of the facilities and the quality perceived in recent reviews.

Arrival & Departure

  • Are airport transfers offered?

    The concierge or reception can assist in arranging a car transfer between Da Nang Airport and the resort. Contact the concierge to confirm the arrangements for the day.

  • What are the usual check-in and check-out times at Hyatt Regency Danang Resort & Spa?

    Check-in is generally from 3 PM and check-out until 11 AM, subject to the policies of the day and the booking channel.

  • Can I check in early?

    Early check-in may be granted depending on room availability and possibly additional fees. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel have parking?

    The hotel has private parking on site, and parking is indicated as free for guests with cars.

Dining

  • What type of breakfast is offered?

    The resort offers a buffet breakfast with a wide selection of international and local cuisines, including continental and Vietnamese options.

  • Is breakfast served as a buffet and in which area of the resort?

    Breakfast is served in several restaurants of the resort, generally in buffet form, with guest distribution according to attendance.

  • What are the main restaurants available at Hyatt Regency Danang Resort & Spa?

    The resort features several restaurants and bars, including a beach club Vive Océane and an Italian restaurant Osteria al Mare, open for various services throughout the day.

  • Does the hotel offer vegetarian options or adapted menus?

    Vegetarian options are mentioned in at least some restaurants of the resort, such as Xanh House, allowing for adaptation to specific diets.

  • Is room service available at Hyatt Regency Danang?

    Room service and the option to dine in-room are mentioned, with a dedicated menu.

Spa & Wellness

  • Does the hotel have a pool?

    Yes, the resort has several outdoor pools, including five pools and a children's pool with a slide.

  • What pool facilities are offered to guests of Hyatt Regency Danang?

    The pools are outdoor, with areas for children and relaxation spaces with sun loungers, some close to the resort's beach.

  • Does the hotel have a spa and what types of treatments are offered?

    The Vie Spa of the resort offers treatments and massages, as well as a wellness area, with a range of relaxing treatments.

  • Is there a gym or wellness activities in the resort?

    Hyatt Regency Danang Resort & Spa offers a fitness centre, as well as activities like yoga or other events according to the programme. Contact the concierge to confirm the day's arrangements.

Pets

  • Are pets allowed at Hyatt Regency Danang Resort & Spa?

    Pets are not allowed at Hyatt Regency Danang Resort & Spa, the establishment's policy excludes pets.

  • Can I stay at the Hyatt Regency Danang with my dog or cat?

    The resort has a no-pets policy, with no exceptions mentioned for dogs or cats.

Activities & Leisure

  • Does the hotel offer direct access to a private beach in Da Nang?

    Hyatt Regency Danang Resort & Spa has direct access to a private beach, with cabanas and beachfront dining.

  • What leisure activities are available on-site for entertainment?

    The resort offers leisure activities such as tennis, bike rentals, water slides, and family entertainment depending on the season.

  • Is Hyatt Regency Danang among the best luxury resorts in Da Nang?

    Hyatt Regency Danang Resort & Spa is often cited as one of the high-end resorts in Da Nang, appreciated for its beach, pools, and family-friendly environment.

  • Are the setting and facilities of the Hyatt Regency Danang considered particularly beautiful for a stay in Da Nang?

    The resort features a private beach, several pools, and well-maintained landscaping, often cited in reviews as very aesthetic and relaxing.

  • Is there a golf course available in close proximity to the Hyatt Regency Danang Resort & Spa?

    The resort offers a golf course nearby, with an adjacent 18-hole course, ideal for combining a stay with golfing.

Family & Kids

  • Is the hotel suitable for family stays with children?

    A children's pool, a water slide, and family-friendly spaces are available, and babysitting services can be offered at an additional charge.

  • Does the resort offer residences or apartments for family stays?

    Residences and apartments with one to three bedrooms are available, convenient for families wanting more space and an apartment-style configuration.

  • Can we benefit from babysitting or childcare services at the resort?

    Babysitting services are offered at an additional cost subject to availability, as well as facilities for children such as a dedicated pool and activities.

  • Is there a kids club or activities for younger guests at the Hyatt Regency Danang?

    A kids club and supervised activities for children are mentioned in some feedback. Please contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate and booking channel, with some being non-refundable and others modifiable up to a certain deadline. Contact the concierge to confirm the terms for the day.

  • Are there any local taxes to pay?

    No systematic mention of a local tourist tax is indicated in the main channels, but taxes may be included or added depending on the booking. Contact the concierge to confirm the terms of the day.

  • What is the price range for rooms at the Hyatt Regency Danang Resort & Spa?

    Rates vary depending on the period and type of room, with entry-level prices around 77 USD per night on certain sites, subject to fluctuation.

  • Does the hotel offer special deals or packages with breakfast or spa included?

    Special offers or packages may be available depending on the season, sometimes including breakfast or spa credits. Contact the concierge to confirm the terms of the day.

  • What payment methods are accepted at Hyatt Regency Danang Resort & Spa?

    The resort generally accepts major international credit cards for payment, as well as payments made through online agencies.

  • What are customer reviews on the service and overall quality of Hyatt Regency Danang Resort & Spa?

    Customer reviews report a very good level of service, with a rating around 9.1/10 on some sites and numerous positive comments about the staff.

Accessibility

  • Is the hotel accessible for people with reduced mobility?

    Facilities for people with reduced mobility are indicated on certain sites, including access and adapted rooms. Contact the concierge to confirm the terms of the day.

  • Are the restaurants and pools easily accessible for disabled guests?

    Major common areas, such as restaurants and pools, are generally accessible, but it is recommended to check specific needs with the hotel. Contact the concierge to confirm the terms of the day.

  • Does Hyatt Regency Danang have recently renovated rooms with modern and accessible facilities?

    The resort has been recently renovated, and the facilities are modern, which may include accessibility features in certain rooms.

Sustainability

  • Does the Hyatt Regency Danang Resort & Spa implement sustainable or eco-friendly practices?

    The detailed environmental policy is not widely documented, but Hyatt hotels generally adopt sustainable practices. Please contact the concierge to confirm the arrangements for the day.

  • Does the maintenance of the resort's gardens and beach reflect a particular attention to the environment?

    Some reviews mention careful management of green spaces and the coastline, indicating attention to the resort's environment.

The Concierge answers — Hyatt Regency Danang Resort & Spa

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Da Nang airport and Hyatt Regency Danang Resort & Spa?

    The concierge can organise a private transfer between Da Nang airport and the hotel, by car or minivan depending on the number of people. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to have a driver available to visit Da Nang and Hoi An from the hotel?

    The concierge can book a driver for visits to Da Nang, Hoi An, or the Marble Mountains for half a day or a full day. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge help me book a train or bus from Da Nang?

    The concierge can book train or bus tickets to Hue or Hoi An with pick-up at the hotel. Contact the concierge to confirm the arrangements for the day.

  • Can you order a taxi with a child seat from Hyatt Regency Danang?

    The concierge can order reliable taxis or cars with child seats for your trips around the city or to restaurants. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge arrange a car or scooter rental from the hotel?

    The concierge can advise on car or scooter rentals with delivery to the hotel and appropriate insurance. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you book a table at a fine dining restaurant in Da Nang or Hoi An?

    Reservations are made through the concierge, who can secure tables at fine dining restaurants in Da Nang and Hoi An according to your preferences. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge recommend good seafood restaurants around the hotel?

    The concierge can recommend the best seafood restaurants near the beach and make reservations for you. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to organise a romantic dinner by the sea through the concierge?

    Reservations are made with the concierge, who can organise a romantic dinner by the sea within the resort or at an external restaurant. Contact the concierge to confirm the arrangements for the day.

  • Can you book restaurants suitable for vegetarian or gluten-free diets?

    The concierge can handle reservations at restaurants suitable for vegetarian or gluten-free diets in Da Nang. Contact the concierge to confirm the arrangements for the day.

Spa Bookings

  • How can I book a massage or treatment at the spa of Hyatt Regency Danang Resort & Spa?

    Reservations are made with the concierge or Vie Spa, which can schedule massages and treatments during your stay. Contact the concierge to confirm the arrangements for the day.

  • Can you organise a special spa ritual for a couple?

    The concierge can organise a couple's spa ritual with coordinated timings and possible romantic options. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge help me choose spa treatments suitable for pregnancy?

    The concierge can recommend treatments suitable for pregnant women and check availability at the spa. Contact the concierge to confirm the arrangements for the day.

Excursions & Cultural Visits

  • Can you organise a trip to Hoi An or the My Son sanctuary from the hotel?

    The concierge can book guided excursions to Hoi An, the Marble Mountains, or the My Son sanctuary with a French or English-speaking guide. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge offer cultural tours of Da Nang with a guide?

    The concierge can recommend cultural tours of Da Nang including museums, pagodas, and local markets with a guide. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a day at Ba Na Hills through the concierge?

    The concierge can organise a trip to Ba Na Hills with transport, tickets, and possibly a guide on site. Contact the concierge to confirm the arrangements for the day.

Special Occasions

  • Can you organise an in-room surprise for a birthday or honeymoon?

    The concierge can prepare special room decorations, flowers, and a cake for a birthday or honeymoon. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge help organise a marriage proposal on the beach?

    The concierge can arrange a marriage proposal on the beach or in a private setting at the resort with personalised staging. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to organise a small private event or cocktail at the Hyatt Regency Danang?

    The concierge can assist in organising a small private event, such as a cocktail or family dinner within the resort. Contact the concierge to confirm the arrangements for the day.

Shopping & Luxury Services

  • Can you recommend luxury boutiques or high-end shopping centres in Da Nang?

    The concierge can recommend luxury boutiques and high-end shopping centres in Da Nang and arrange for transportation. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge organise a personalised shopping companion in the city?

    The concierge can offer a personal shopper service or shopping companion depending on local availability. Contact the concierge to confirm the arrangements for the day.

  • Can you direct me to a tailor for custom-made clothing?

    The concierge can assist in finding tailor workshops for custom suits or ao dài in Hoi An or Da Nang. Contact the concierge to confirm the arrangements for the day.

Family Activities

  • Can the concierge provide information about children's activities and the kids club?

    The concierge can inform about the kids club hours and suggest suitable activities for children within the resort and nearby. Contact the concierge to confirm the arrangements for the day.

  • Can you help organise family outings from Hyatt Regency Danang?

    The concierge can organise family outings, such as visits to Ba Na Hills or amusement parks, with suitable transportation. Contact the concierge to confirm the arrangements for the day.

Personalized Experiences

  • Can you propose a personalised stay programme to explore Da Nang and its surroundings?

    The concierge can create a customised stay programme in Da Nang that combines beach, spa, gastronomy, and cultural visits. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a Vietnamese cooking class through the concierge?

    The concierge can arrange a local cooking class or an immersive culinary experience depending on available partners. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge organise private yoga or meditation sessions at the resort?

    The concierge can plan wellness activities such as yoga or meditation, either in a group or in private sessions depending on availability. Contact the concierge to confirm the arrangements for the day.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits