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5★ · Monaco · Provence-Alpes-Côte d'Azur

Hôtel Metropole Monte-Carlo

4 Av. de la Madone, 98000 Monaco, 98000 Monaco

4.64.6/51,242 reviews · Google rating
  • Just steps from the Carré d’Or
  • Blue Bay by two-Michelin-starred chef Marcel Ravin
  • Guerlain Spa with exclusive treatments
  • Black Diamonds Scrub Touch signature treatment

Hotel 5-star in Monaco, 313 m from Centre Culturel Jacques de Monaco, featuring Michelin-starred dining, spa and 24-hour concierge.

Is Hôtel Metropole Monte-Carlo considered a luxury hotel?

Yes. It is a five-star hotel with an upscale positioning, offering 268 rooms, including 17 suites and one Presidential Suite.

The stay is shaped by the Guerlain Spa, Michelin-starred dining and a central address just steps from the Carré d'Or.

Is Hôtel Metropole Monte-Carlo air-conditioned?

Room comfort is designed for an upscale stay, but it is best to confirm this point for your booked room category.

The concierge or front desk can check the exact in-room features before arrival.

What is within walking distance of Hôtel Metropole Monte-Carlo?

The hotel sits just steps from the Carré d'Or, with very direct access to central Monte-Carlo.

On foot, you can quickly reach the Casino de Monte-Carlo, Casino Café de Paris and the Fairmont Hairpin. Sainte-Dévote Church and the Prince's car collection are also accessible.

A word from the Concierge

Hôtel Metropole Monte-Carlo through the Concierge's eyes

At the Métropole Monte-Carlo, the essence of Monaco's elegance is fully realised. The hotel offers 268 rooms, including 17 suites and a presidential suite. Each space combines refined style with exceptional comfort.

Gastronomy enthusiasts will be delighted by the offerings of Marcel Ravin, a double Michelin-starred chef. At Blue Bay, he presents bold combinations, such as the Organic Chicken Egg with cassava, truffle, and maracudja.

The Guerlain spa enhances the experience with exclusive treatments. Among them, the "Black Diamonds Scrub Touch" stands out for its originality and luxury.

Just a stone's throw from the Carré d'Or, the hotel enjoys an ideal location. It provides direct access to the vibrant Monaco atmosphere while maintaining an intimate ambiance.

The Métropole also serves as an excellent starting point for discovering iconic sites. The Riviera Palace and the Church of Saint Joseph, for instance, are located less than 600 metres away.

Recognised as a legendary hotel by Atout France, the establishment offers high-end services. A 24-hour concierge and airport transfers upon request are part of the experience.

Every detail is designed to satisfy the most discerning travellers. This place is a true haven for a refined immersion in the heart of the Principality.

Why choose Hôtel Metropole Monte-Carlo?

Hôtel Metropole Monte-Carlo is an exceptional address in Monaco (Provence-Alpes-Côte d'Azur), chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • Just steps from the Carré d’Or
  • Blue Bay by two-Michelin-starred chef Marcel Ravin
  • Guerlain Spa with exclusive treatments
  • Black Diamonds Scrub Touch signature treatment
  • 268 rooms, including 17 suites

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

3
  • Michelin-starred restaurant
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

4 on-site dining venues, including 3 Michelin stars.

  • Les Ambassadeurs by Christophe Cussac

    2 Michelin stars

    Restaurant

    Chef: Christophe Cussac
    Chef: Christophe Cussac

    Highlights

    • Mediterranean Cuisine
    • the incredible bread and dessert trolleys
    Practical information

    The concierge’s wordAt Les Ambassadeurs by Christophe Cussac, go for the Mediterranean cuisine and make sure to save room for the incredible bread and dessert trolleys.

  • Lobby Bar

    Bar

    Chef: Mickaël Bellec
    Chef: Mickaël Bellec

    Highlights

    • Mediterranean
    • the ideal place to taste the personalized cocktails of the Chef Barman
    Practical information

    The concierge’s wordAt the Lobby Bar, settle into the Mediterranean mood and let Chef Barman Mickaël Bellec guide you to a personalized cocktail.

  • Yoshi

    1 Michelin star

    Restaurant

    Highlights

    • Japanese
    • the only Japanese restaurant on the Côte d'Azur to be awarded a Michelin star since 2010
    Practical information

    The concierge’s wordIf you want a Japanese address that matters, book Yoshi: it’s the only Michelin-starred restaurant of its kind on the French Riviera since 2010.

  • Odyssey

    Restaurant

    Highlights

    • a charming poolside restaurant within a ‘haute couture’ setting designed by Karl Lagerfeld
    Practical information

    The concierge’s wordAt Odyssey, sit by the pool: the haute couture setting designed by Karl Lagerfeld is enough to make the moment.

In the press

Awards & recognitions

Official distinctions and recognitions awarded to this property.

  • 1 MICHELIN Star — Elsa Marcel Ravin
    Guide MICHELIN
    View source
  • 2 MICHELIN Stars — Hakuba
    Guide MICHELIN
    View source

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 11:30

Pets

Pets are welcome at no extra charge.

Wi-Fi

Complimentary Wi-Fi in public spaces; in-room access available as a paid option.

Location & access

Address: 4 Av. de la Madone, 98000 Monaco

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 1,242 reviews

5/5Michelle R

I loved everything about this hotel - the rooms were cosy and clean, the service was impeccable (the room service especially), the food is excellent as we're the cocktails (although quite expensive at est. 35 euro a…

5/5Monacotaster

A place of pure rest. Truly great food, staff and atmosphere. This is my favorite place in Monaco to go when I need a break. Staff politeness is very important to me and they are darlings Hotel holds very high…

5/5Dunca Florin

Hotel Metropole Monte-Carlo is, quite simply, perfection at its highest level. From the very first moment, everything about this hotel feels refined, effortless, and impeccably curated. The location is…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 9 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Casino Café de ParisTourist attraction

    134 m · 2 min walk

    Casino just two minutes' walk away, providing a gaming and entertainment experience in an elegant setting.

    Practical information

    The concierge’s wordA 2-minute walk away, Casino Café de Paris offers an elegant interlude to extend the evening with gaming and entertainment.

  • Fairmont HairpinTourist attraction

    154 m · 2 min walk

    Tourist attraction just two minutes' walk away, known for its iconic turn on the Formula 1 circuit.

    Practical information

    The concierge’s wordA 2-minute walk away, Fairmont Hairpin makes a quick stop if you want a close look at an iconic bend on the Formula 1 circuit.

  • Casino de Monte-CarloTourist attraction

    204 m · 2 min walk

    Monte-Carlo Casino two minutes' walk away, known for its architecture and gaming.

    Practical information

    The concierge’s wordA 2-minute walk away, the Casino de Monte-Carlo makes an elegant break if you feel like admiring its architecture or trying a few games.

  • Église de Sainte-DévoteChurch

    673 m · 8 min walk

    Church an eight-minute walk away, a religious building dedicated to Saint Devote, the patron saint of Monaco.

    Practical information

    The concierge’s wordAn 8-minute walk away, Sainte-Dévote Church offers a peaceful pause if you’d like to discover a place tied to Monaco’s patron saint.

  • La Collection Automobiles de S.A.S. le Prince de MonacoMuseum

    804 m · 10 min walk

    Museum 804 meters away, showcasing a collection of historical and contemporary cars.

    Practical information

    The concierge’s wordIdeal for a quiet break, this museum offers a lovely glimpse into historic and contemporary cars in Monaco.

  • FrameTourist attraction

    920 m · 11 min walk

    Tourist attraction located 920 meters away, providing an immersive and interactive experience.

    Practical information

    The concierge’s wordFor a playful break in Monaco, Frame suits an immersive, interactive moment, whether solo, as a pair, or with children.

  • Vue panoramique sur MonacoObservation deck

    1.1 km · 13 min walk

    Observation deck one kilometer away, providing a panoramic view of the city of Monaco and its surroundings.

    Practical information

    The concierge’s wordPerfect for a quiet break, this viewpoint gives you a lovely panorama over Monaco and its surroundings, especially when you want a little perspective.

  • Musée océanographique de MonacoMuseum

    1.1 km · 14 min walk

    Museum 1.1 km away, dedicated to oceanography and marine biodiversity.

    Practical information

    The concierge’s wordIf you’re in the mood for a cultural break, this museum is ideal for exploring oceanography and marine biodiversity at your own pace.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Jardin JaponaisBotanical garden

    282 m · 3 min walk

    Botanical garden three minutes' walk away, providing a relaxing green space in the heart of Monaco.

    Practical information

    The concierge’s wordFor a green break between plans, the Japanese Garden, a 3-minute walk away, offers a calm moment in the heart of Monaco.

  • Yacht Club de MonacoMarina

    406 m · 5 min walk

    Marina five minutes' walk away, providing facilities for yachts and water activities.

    Practical information

    The concierge’s wordA 5-minute walk away, Yacht Club de Monaco makes a pleasant break if you feel like taking in the marina’s buzz and nautical atmosphere.

  • Port Hercule de MonacoMarina

    821 m · 10 min walk

    Marina, a docking place for yachts and luxury boats.

    Practical information

    The concierge’s wordFor an elegant waterside break, stroll around Port Hercule and enjoy the atmosphere of yachts and luxury boats.

  • Port de FontvieilleMarina

    1.4 km · 17 min walk

    Fontvieille Port, a marina providing facilities for pleasure boats.

    Practical information

    The concierge’s wordFor a quiet break, head to Port de Fontvieille if you’re in the mood for a stroll by a marina devoted to leisure boating.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What time is check-in and check-out at the Hôtel Metropole Monte-Carlo?

    Check-in is from 15:00. Check-out is possible until 11:30.

  • Can I check in early?

    Early check-in may sometimes be offered depending on the day's availability. Please contact the concierge to confirm the day's arrangements.

  • Can we request a late check-out?

    A late check-out may sometimes be granted depending on the hotel's occupancy. Please contact the concierge to confirm the day's arrangements.

  • Is late check-out charged?

    Late check-out is generally subject to availability and may incur an additional charge. Please contact the concierge to confirm the day's arrangements.

  • Can I leave my luggage before check-in?

    A luggage service is generally available for arrivals before check-in time or after check-out. This allows you to enjoy Monaco without your bags.

Location & Access

  • Where is the Hôtel Metropole Monte-Carlo located?

    The hotel is located at 4, avenue de la Madone, in Monte-Carlo, near the Casino Square. It is situated in the centre of Monaco.

  • Is the hotel close to the Casino de Monte-Carlo?

    The hotel is close to the Casino de Monte-Carlo and the Monte-Carlo Opera. Several restaurants, shops, and iconic places are within walking distance.

  • What is the distance between the hotel and the airport?

    Nice Côte d'Azur Airport is located approximately 19 miles, or about 30 kilometres, from the hotel. The journey time then depends on traffic and mode of transport.

  • Does the hotel have parking?

    A private parking service with valet parking is available on site. Sources indicate a daily rate of around 39 to 50 euros depending on the offer and the period.

  • Are airport transfers offered?

    Taxi, private driver, or transfer services can be arranged upon request. Travel time from Nice varies depending on traffic.

Rooms & Amenities

  • Is the hotel air-conditioned?

    The rooms are air-conditioned. The hotel is listed as air-conditioned in the booking descriptions.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available in the hotel. Booking sources indicate wireless access offered to guests.

  • Do the rooms have a coffee machine?

    The rooms feature high-end amenities, including a coffee machine depending on the displayed categories. The exact services vary according to the type of room or suite.

  • What type of room can I book at the hotel?

    Rooms and suites are offered, with different sizes and configurations. The suites provide more space and some premium views.

Included Services

  • Is the hotel considered a luxury hotel?

    The hotel is a 5-star luxury establishment. It is regularly presented as one of the most prestigious addresses in Monaco.

  • Is there a concierge service on site?

    The concierge service is available for organising stays, reservations, and special requests. It assists guests throughout their stay.

  • Is room service available?

    Room service is available. It allows ordering meals and drinks directly to the room according to the service hours.

  • Do you offer a laundry service?

    A laundry service is offered, with same-day service sometimes available if items are submitted early. The exact timings depend on the volume and timing.

  • Is Wi-Fi free?

    Internet connection is generally included in the booking offers. It is presented as free Wi-Fi on several platforms.

Dining

  • What type of breakfast is offered?

    Breakfast is served in buffet form. Continental, American, and gluten-free options are indicated.

  • How many restaurants are there at the hotel?

    The hotel has four restaurants or dining areas listed. The mentioned names include Lobby Bar, Odyssey, Yoshi, and Les Ambassadeurs by Christophe Cussac.

  • Can we dine in the room?

    Room service is offered for dining in the room. The hours and menu may vary depending on the time of day.

  • Does the hotel have a bar?

    The presence of a bar is indicated in the descriptions of the establishment. It complements the on-site dining options.

  • Should we book in advance at the hotel restaurant?

    Table reservations are recommended for the most sought-after restaurants. The hotel services can assist in coordinating the timing and choice of venue.

Spa & Wellness

  • Is there a spa at the hotel?

    The Guerlain spa is one of the major facilities of the hotel. It includes treatments, massages, and areas dedicated to wellness.

  • Does the hotel have a pool?

    A pool is available on-site. Booking platforms mention it among the hotel's facilities.

  • Does the hotel have a gym?

    A fitness centre is available for guests. Yoga and fitness sessions are also mentioned in the leisure offerings.

  • What treatments are offered at the spa?

    Massage treatments, facial treatments, and body treatments are offered according to the spa's offerings. Advance booking is strongly recommended.

  • Does the spa offer wellness packages?

    The spa also offers relaxation areas and wellness packages. The exact services depend on the day's availability.

Activities & Leisure

  • What leisure activities are offered on-site?

    Activities such as the casino, snorkelling, walking tours, and cultural tours are included in the hotel's services. Some activities may incur additional charges.

  • Can we walk to the casino from the hotel?

    The Monte-Carlo casino is located in close proximity to the hotel. The walk to the centre of Monte-Carlo is easily done on foot.

  • Are there organised excursions or tours?

    Walks, cultural visits, and bike tours may be offered depending on the season. The exact offerings depend on the providers and available slots.

  • Does the hotel offer evening entertainment?

    Concerts or occasional musical performances may be part of the hotel's entertainment. The programme varies according to the dates.

Family & Kids

  • Does the hotel welcome families with children?

    The hotel accepts children. The exact arrangements depend on the room booked and the age of the travellers.

  • Can we come with a baby or young child?

    Family-friendly dining options can be arranged upon request. The hotel services can assist in choosing the most comfortable timings.

  • Does the hotel provide a baby cot?

    Baby cots or similar equipment can be requested subject to availability. Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at Hôtel Metropole Monte-Carlo?

    Pets are allowed upon request. Additional fees may apply according to the booking policy.

  • Do we need to inform the hotel before arriving with a pet?

    The pet acceptance conditions depend on the type of animal, weight, and period. It is advisable to inform the hotel prior to arrival.

  • Is there an extra charge for pets?

    Pet fees may apply according to the stay conditions. Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Is the hotel wheelchair accessible?

    The establishment is served by an elevator and accessible rooms are indicated in certain offers. Special needs must be communicated before booking.

  • Is there a lift in the hotel?

    Lift access is mentioned among the facilities of the establishment. Some areas may require verification depending on the type of room booked.

  • Does the hotel offer accessible parking?

    Accessible parking spaces are mentioned in the booking descriptions. The exact arrangements may vary depending on arrival and vehicle.

Billing & Policies

  • What is the hotel's cancellation policy?

    Cancellation policies depend on the rate booked. Flexible and non-refundable bookings do not follow the same conditions.

  • Do you need to pay in advance?

    Prepayments or card guarantees may be required depending on the rate. The exact conditions are stated at the time of booking.

  • Are there any local taxes to pay?

    Local and tourist taxes may apply depending on the type of booking. Contact the concierge to confirm the arrangements for the day.

  • What is the price of a room at the hotel?

    Rates vary depending on the season, room category, and events in Monaco. Standard rooms are generally cheaper than suites.

Sustainability

  • Does the hotel have a sustainability approach?

    The hotel applies the standards of a luxury establishment in Monaco and implements measures for water, energy, and waste management. The exact commitments may evolve according to ongoing programmes.

  • What ecological actions are in place?

    Waste sorting and consumption optimisation are generally highlighted practices by hotels in this category. Specific actions should be confirmed with the establishment.

  • Is linen change done on request?

    Linen and towel replacement may be offered reasonably to limit consumption. The details of the programme depend on the hotel's guidelines.

The Concierge answers — Hôtel Metropole Monte-Carlo

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Nice airport?

    The concierge can arrange a private transfer from Nice airport or a chauffeur with a luxury vehicle, subject to availability. It is recommended to specify the arrival time, number of passengers, and luggage volume.

  • Is it possible to book a chauffeur for my trips in Monaco?

    The concierge can book a chauffeur for pick-up in Monaco, Nice, or nearby municipalities. The rate depends on the itinerary, schedule, and type of vehicle.

  • Do you offer a VIP welcome upon arrival?

    The concierge can check the availability of a personalised welcome upon arrival and coordinate the luggage delivery. The exact arrangements depend on the schedule and terminal.

  • Can a car with a chauffeur be booked for the day?

    The concierge can arrange a car with a chauffeur for half a day or a full day on the Côte d’Azur. It is recommended to indicate the addresses, timings, and any desired stops.

  • Can the concierge assist me with parking and parking arrangements?

    The concierge can confirm parking options for a stay with a personal vehicle and guide towards the most suitable service. Conditions and rates may vary depending on the period.

Restaurant Reservations

  • Can you book a gourmet restaurant for tonight?

    The concierge can reserve a table in one of the hotel’s restaurants or at an external venue in Monaco. Requests for terrace seating, tasting menus, or specific timings should be communicated in advance.

  • Is it possible to have a reservation for a lunch with a view?

    The concierge can check availability for a lunch with a sea view or near the Casino. It is advisable to specify the number of guests and any dietary restrictions.

  • Can you book a birthday dinner at the restaurant?

    The concierge can organise a table for a birthday dinner or a more intimate proposal. Requests for cake, flowers, or champagne should be communicated before the reservation.

  • Can a table be reserved with specific dietary options?

    The concierge can request a table suitable for vegetarian, gluten-free, or other specific dietary needs. It is preferable to indicate this at the time of booking.

  • Can you book a family-friendly restaurant?

    The concierge can confirm if the desired restaurant is child-friendly and if there is a dedicated menu. The quieter times are often preferred for a family meal.

Spa Bookings

  • Can you book a treatment at the Guerlain Spa?

    The concierge can book a treatment at the Guerlain Spa subject to availability. Peak hours often require advance planning.

  • Is it possible to book a couples massage?

    The concierge can arrange a couples massage or a wellness experience for two people. It is recommended to specify the type of treatment desired and the preferred duration.

  • Can you suggest a time slot for a facial treatment?

    The concierge can check availability for a facial treatment, scrub, or body ritual. Preferences regarding the practitioner, timings, and products can be communicated in advance.

  • What are the conditions for accessing the spa?

    The concierge can confirm the access conditions to the spa area and any restrictions related to treatments. Information about attire, duration, and early arrival is useful when making a reservation.

  • Can a yoga or fitness session be booked?

    The concierge can assist in coordinating a fitness session or wellness practice based on the day's offerings. Availability varies depending on classes and instructors.

Excursions & Cultural Visits

  • Can you organise a guided tour of Monaco?

    The concierge can organise a guided tour of Monaco, the Rock, or the Casino district. It is recommended to indicate the preferred language and duration of the tour.

  • Is it possible to book an excursion on the French Riviera?

    The concierge can book an excursion to Èze, Nice, Cannes, or the hinterland according to your preferences. Private departures allow for better adaptation to the day's pace.

  • Can you assist with tickets for museums or gardens?

    The concierge can offer tickets or time slots for museums, gardens, or cultural sites in the principality. Availability often depends on the season and ongoing events.

  • Can a private cultural tour be organised?

    The concierge can recommend and book an art, architecture, or heritage-focused outing based on the client's interests. Private tours are ideally planned in advance.

Special Occasions

  • Can you prepare the room for a birthday?

    The concierge can prepare a room for a birthday with flowers, champagne, or personalised decorations. It is advisable to communicate the desired message before arrival.

  • Is it possible to organise a marriage proposal?

    The concierge can coordinate a discreet marriage proposal or a more elaborate setup. Details regarding the location, timing, and level of privacy are essential.

  • Can you help prepare a romantic surprise?

    The concierge can organise a romantic surprise in the room or at the restaurant. Requests for flowers, music, personalised desserts, or gift arrivals should be planned in advance.

Shopping & Luxury Services

  • Can you recommend luxury boutiques nearby?

    The concierge can direct guests to luxury boutiques in Monaco and arrange, if needed, a personalised shopping service. Preferences regarding brands and budget facilitate the selection.

  • Is it possible to have a personal shopper?

    The concierge can connect guests with a private shopping service for fashion items, jewellery, or watches. Appointments at boutiques often require prior reservation.

Family Activities

  • What activities do you recommend for a family with children?

    The concierge can suggest activities suitable for children, such as seaside outings, gardens, or short visits. The age of the children helps refine the proposals.

  • Can you suggest an easy activity with young children?

    The concierge can assist in organising a calm and practical outing with a stroller, transport, and suitable timings. It is helpful to specify the age of the children and the desired duration.

Personalized Experiences

  • Is it possible to organise a completely personalised day?

    The concierge can prepare a fully personalised day combining relaxation, gastronomy, and exploration of Monaco. Interests, budget, and available time should be communicated.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits