Skip to main content
MC

The gallery

Hotel gallery

10 photos

5★ · Genève

Hôtel Métropole

Genève

4.44.4/5962 reviews · Google rating

Hotel 5-star in Geneva, in the heart of Geneva, featuring Lake Geneva views, MET Rooftop Lounge and morning walks along the quays.

Is Hotel Metropole Geneva considered a luxury hotel?

Yes, Hotel Metropole Geneva is a five-star property in the heart of the city.

Its positioning is defined by an elegant setting, personalised service, and views over Lake Geneva and the Alps.

What facilities does Hotel Metropole Geneva offer?

The hotel highlights modern facilities within a chic and welcoming setting.

On-site experiences include breakfast overlooking Lake Geneva and the MET Rooftop Lounge for drinks with a view.

What is the MET Rooftop Lounge at Hotel Metropole Geneva like?

The MET Rooftop Lounge is mainly sought after for its panoramic views over the city and Lake Geneva.

It suits an early-evening aperitif. Booking ahead is advisable.

A word from the Concierge

Hôtel Métropole through the Concierge's eyes

The Hôtel Métropole is located in the heart of Geneva, Switzerland. This five-star hotel offers stunning views of Lake Geneva and the Alps. Its central location allows easy access to local attractions, luxury shops, and fine dining. The atmosphere is both chic and welcoming, perfect for travelers seeking comfort and sophistication. What sets the Hôtel Métropole apart is its elegant atmosphere and personalized service. Guests appreciate the refined setting and modern amenities. The establishment attracts both couples looking for a romantic getaway and professionals on business trips. Every detail is designed to provide a memorable experience. Before visiting the Hôtel Métropole, know that the ambiance is conducive to relaxation and well-being. It is an ideal place for business or leisure stays. Travelers can enjoy the proximity to public transport and the main attractions of the city. Be sure to check availability during peak season, as the hotel often fills up. _My tip from the Concierge: consider booking your activities in advance to make the most of your stay in Geneva._

Why choose Hôtel Métropole?

Hôtel Métropole is an exceptional address in Genève, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast overlooking Lake Geneva

    Beginning the day with the light over the lake immediately changes the tone of a stay in Geneva. This experience focuses on the calm of the morning, the view and the comfort of a well-positioned grand city hotel. It suits both a gentle weekend start and a more composed beginning before a day of meetings.

    Vue lacIncluded in your stay
  • Aperitif at the MET Rooftop Lounge

    Having a drink above the city as Geneva shifts from daylight to evening reflections is one of the hotel’s most immediate pleasures. The rooftop offers a panoramic reading of the city and the lake, in a contemporary atmosphere that appeals to both passing visitors and regular admirers of elegant urban terraces.

    SunsetReservation required
  • City-centre shopping and strolling

    From the hotel, Geneva can be explored on foot with unusual ease. This experience is designed for guests who wish to alternate luxury shopping, terrace pauses and walks along the quays without heavy planning. Its appeal lies in the fluidity of the route: step out, explore, return to rest, then head out again as the mood takes you.

    Included in your stay
  • Morning walk along the quays

    Before the city fully gathers pace, the quays reveal one of Geneva’s calmest faces. Setting out directly from Hotel Metropole, this walk captures the city’s distinctive relationship with water, light and space. It is a simple yet remarkably accurate way to enter the Genevan atmosphere.

    À pied depuis l’hôtelIncluded in your stay
  • Tailored business stay

    For business travellers, the experience is built around frictionless organisation: a central location, easy returns to the hotel between appointments, a setting conducive to focus and the possibility of ending the day on a more relaxed note. Hotel Metropole is especially well suited to this balance between efficiency and pause.

    Reservation required
  • Romantic weekend with lake views

    With its outlook over the lake, elegant atmosphere and the ease of discovering Geneva on foot, the hotel naturally lends itself to a stay for two. This experience favours simple but well-judged moments: a fine room, a walk by the water, a rooftop drink and the feeling of being in the heart of the city without suffering its bustle.

    CouplesReservation required

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Data collected on 25 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are welcome at no extra charge.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Guest reviews

4.4 / 5 · 962 reviews

5/5Marcos Bazan

It's a wonderful hotel. The rooms are renovated and are very elegant while maintaining the original style. The location is really great, close to the main shopping street and overlooking the lake. The staff was…

5/5D Fitzgerald

What a wonderful hotel! The rooms have just been renovated and are very stylish. And the hotel is really positioned. Central to everything, it’s on the main shopping street and looks out to the lake. The staff were…

1/5Rich

Very disappointing experience. I was not made aware before booking that the hotel was having renovations, closing the rooftop, restaurant, and gym. Additionally there was an odd rotten smell in the hotel. I'm…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What time is check-in and check-out at the hotel?

    Check-in is from 15:00. Check-out is possible until 12:00.

  • Can a late check-out be requested?

    Yes, a late check-out may sometimes be granted depending on availability. Please contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    Yes, early check-in may sometimes be offered depending on availability. Please contact the concierge to confirm the arrangements for the day.

Location & Access

  • Where is the Hôtel Métropole Genève located exactly?

    The hotel is located at 34, quai General Guisan, 1204 Geneva, opposite the lake and the English Garden.

  • Is the hotel close to the city centre of Geneva?

    The establishment is approximately 700 m from the centre of Geneva, according to Booking.com.

  • What is the distance between the hotel and the airport?

    Geneva Airport is approximately 5.9 km away according to Hotels.com. Please contact the concierge to confirm the arrangements for the day.

  • Is the hotel well located for visiting Geneva on foot?

    Yes, the hotel is located facing Lake Geneva and the English Garden, a location frequently highlighted in customer reviews.

  • Does the hotel have parking?

    Yes, the hotel offers private parking according to the available booking information. Contact the concierge to confirm the details of the day.

  • Are airport transfers offered?

    Yes, the establishment offers an airport shuttle service according to Hotels.com. Contact the concierge to confirm the details of the day.

Rooms & Amenities

  • What types of rooms are available at the Hôtel Métropole?

    The accommodations offered are the double room, twin/double room, and suite.

  • Do the rooms have comfortable bedding?

    The 127 rooms offer high-quality bedding and a choice of pillows. Expedia also mentions Wi-Fi and wired Internet access.

  • Is Wi-Fi available in the hotel?

    Yes, Wi-Fi is available in the hotel. Booking.com indicates a free Wi-Fi connection rated 8.0 by guests.

Included Services

  • What included services are offered by the hotel?

    Yes, the hotel offers concierge services, luggage storage, laundry, and valet services according to information from Booking.com and Hotels.com.

  • Is the reception open 24/7?

    Yes, the reception is open 24 hours a day according to Hotels.com.

  • Is there assistance for booking activities?

    Yes, the hotel offers a concierge service and assistance for sightseeing or ticket purchases according to Hotels.com.

Dining

  • What restaurant is at the Hôtel Métropole?

    The hotel has a restaurant, Gusto, according to Booking.com.

  • What type of breakfast is offered?

    The breakfast is continental. Booking.com rates it 8.2 by guests.

  • Is breakfast included in the rate?

    Yes, the continental breakfast is offered at an additional cost according to Hotels.com, with service hours indicated by the establishment.

  • What are the reviews of the MET Rooftop Lounge?

    The Gusto restaurant is the restaurant mentioned by Booking.com. Reviews also highlight the rooftop bar as a highlight of the stay.

Spa & Wellness

  • What wellness treatments are available at the hotel?

    The hotel has a fitness centre, massages, and a bike rental service according to Booking.com.

  • Can you book a massage at the Métropole?

    Yes, massages are offered, with possible fees according to Booking.com.

  • Does the hotel have a gym?

    Yes, a fitness area is mentioned among the hotel's services on Booking.com.

  • Does the hotel have a swimming pool?

    No, no swimming pool is mentioned in the amenities listed by Booking.com, Hotels.com or Expedia.

Activities & Leisure

  • What activities and leisure options are offered at the hotel?

    The establishment offers a fitness centre, massages, bike rental, and access to outdoor activities nearby.

  • Can you rent bikes at the hotel?

    Yes, bike rental is offered according to Booking.com.

  • What to do around the Hôtel Métropole Genève?

    The hotel is well located for walks along the lake and in the shopping streets of Geneva according to reviews on Booking and Tripadvisor.

Family & Kids

  • Is the Hôtel Métropole suitable for families?

    Yes, the hotel is popular with travellers booking family holidays according to Booking.com.

  • Are there special facilities for children?

    Reviews mention a good location and a welcoming atmosphere for family stays, but no specific child facilities are detailed in the consulted sources.

  • Can one stay easily with a child?

    Booking.com indicates that the hotel is popular with families, confirming its suitability for stays with children.

Pets

  • Are pets allowed at Hôtel Métropole?

    Yes, pets are allowed at Hôtel Métropole according to Hotels.com.

  • Is there an extra charge for a pet?

    The specific conditions for pets may vary depending on the type of animal and the stay. Contact the concierge to confirm the current terms.

  • Are there restrictions for pets?

    The exact terms for accommodating pets may depend on the size and number of animals. Contact the concierge to confirm the current terms.

Accessibility

  • Is the hotel accessible to people with reduced mobility?

    The hotel is accessible to people with reduced mobility according to information generally published by platforms, but specific facilities are not detailed here. Contact the concierge to confirm the current terms.

  • Are there rooms suitable for disabled guests?

    Accessibility features in rooms or common areas must be confirmed on a case-by-case basis. Contact the concierge to confirm the current terms.

  • Is it easy to move around the hotel in a wheelchair?

    Accessibility conditions for wheelchairs or technical aids must be validated directly with the establishment. Contact the concierge to confirm the current terms.

Billing & Policies

  • What is the hotel's cancellation policy?

    Cancellation conditions vary depending on the rate booked and the purchasing platform. They are indicated at the time of booking.

  • Do you have to pay in advance?

    Yes, some reservations may need to be prepaid depending on the chosen rate and booking platform.

  • Are there any city taxes to pay?

    Yes, taxes and fees may apply depending on the booking channel. Hotels.com displays prices including taxes and fees on certain offers.

  • What are the prices of the Hôtel Métropole Geneva?

    Prices vary according to the period, room type, and booking channel.

Sustainability

  • Is the Métropole hotel a luxury hotel?

    The hotel is rated 5 stars according to Hotels.com and is presented as a luxury hotel by several sources.

  • Does the hotel have an environmental policy displayed?

    The establishment highlights a renovation and a historical identity, but environmental certifications are not detailed in the consulted sources.

  • What ecological commitments does the hotel highlight?

    Specific sustainable practices are not indicated in the consulted sources. Contact the concierge to confirm the details of the day.

  • Since when has the Métropole hotel existed?

    The hotel has been part of Geneva's historic establishments since 1854, according to the official website.

  • Is the Hôtel Métropole considered a luxury hotel?

    The establishment is presented as a 5-star hotel and a historic luxury hotel in Geneva since 1854.

  • What is the most luxurious Hôtel Métropole in Geneva?

    The hotel is identified as a 5-star luxury establishment on several platforms.

  • What is the most expensive hotel in Geneva?

    The provided sources do not allow for the determination of which is the most expensive hotel in Geneva.

The Concierge answers — Hôtel Métropole

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Geneva airport?

    The concierge can organise a private transfer to or from Geneva airport depending on the availability for the day.

  • Is it possible to get a chauffeur-driven car for a trip in the city?

    Reservations for a chauffeur-driven car are generally made in advance to ensure the desired vehicle.

  • What is the best way to reach the hotel from the train station?

    The concierge can provide options for taxi, VTC, or limousine suitable for your departure schedule.

  • Can a sedan or van be arranged for multiple passengers?

    It is recommended to ask the concierge for the most practical parking solutions based on the size of the vehicle.

Restaurant Reservations

  • Can you reserve a table at a gourmet restaurant?

    The concierge can request a table at popular restaurants in Geneva, subject to availability.

  • Is it possible to arrange a dinner with a view of the lake?

    Reservations are made based on the requested time slot and any potential dress code requirements.

  • Can you find a restaurant for a vegetarian or gluten-free diet?

    The concierge can search for a restaurant that accommodates your culinary preferences and allergies.

  • Can a table be reserved on the rooftop for the evening?

    It is recommended to specify the desired time to maximise the chances of securing a table on the terrace.

Spa Bookings

  • Can you book a couples massage?

    The concierge can check the available slots for a massage or wellness treatment.

  • Is it possible to book a treatment right after arrival?

    Spa treatments often require advance booking, especially during peak hours.

  • Can you organise a personalised relaxation session?

    The concierge can request treatment options tailored to preferences for duration and intensity.

Excursions & Cultural Visits

  • Can you organise a private tour of Geneva?

    The concierge can suggest private itineraries to explore the historic centre and the shores of the lake.

  • Is it possible to book an excursion on Lake Geneva?

    It is recommended to book guided tours in advance, especially during peak season.

  • Can you find a guide for a museum or exhibition?

    The concierge can coordinate a French-speaking or English-speaking guide according to your needs.

Special Occasions

  • Can you organise a marriage proposal or a romantic surprise?

    The concierge can prepare a surprise in the room based on the desired budget and theme.

  • Is it possible to arrange a bouquet of flowers in the room?

    Requests for birthdays, flowers, or champagne are ideally prepared in advance.

  • Can you organise a birthday cake?

    The concierge can coordinate a personalised dessert or a discreet setup at the restaurant.

Shopping & Luxury Services

  • Can you direct me to luxury shops in Geneva?

    The concierge can recommend luxury boutiques suited to your preferred brands.

  • Is it possible to have a personal shopper?

    Private shopping services can be arranged upon request with a dedicated appointment.

  • Can you organise the delivery of my purchases to the hotel?

    The concierge can assist in arranging special delivery for large or fragile purchases.

Family Activities

  • What family activities do you recommend in Geneva?

    The concierge can suggest activities suitable for children based on their age and the weather.

  • Can you organise an outing with young children?

    It is recommended to specify the age of the children to receive more relevant suggestions.

Personalized Experiences

  • Can you create a personalised programme for a weekend?

    The concierge can create a tailored programme combining gastronomy, culture, and relaxation.

  • Is it possible to organise a customised experience around the lake?

    Custom requests are best constructed with your schedules, interests, and budget.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits