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5★ · Neuvecelle

Hôtel Ermitage - Evian Resort

Neuvecelle

4.74.7/51,131 reviews · Google rating

Hotel 5-star in Neuvecelle, in the heart of Neuvecelle, featuring breakfast overlooking the park, spa wellbeing break and Lake Geneva.

Where is Hôtel Ermitage - Evian Resort located?

Hôtel Ermitage - Evian Resort is in Neuvecelle, in a peaceful setting near Lake Geneva.

It is part of the Evian Resort estate and offers easy access to Evian-les-Bains for a walk or time by the lake.

Does Hôtel Ermitage - Evian Resort have a spa?

Yes. The stay is clearly centred on wellbeing, with a spa designed as a proper restorative pause.

It is best to book treatments in advance, especially if the spa is a key part of your stay.

What budget should you plan for a room at Hôtel Ermitage - Evian Resort?

Rates vary depending on the season, your dates and the room category selected.

For an accurate budget, check your stay dates or contact the Concierge for guidance on the most suitable option.

A word from the Concierge

Hôtel Ermitage - Evian Resort through the Concierge's eyes

Hôtel Ermitage - Evian Resort is located in Neuvecelle, France, offering a peaceful setting by Lake Geneva. This 5★ hotel is part of a luxury complex, ideal for travelers seeking relaxation and nature. The proximity to Évian-les-Bains allows for easy exploration of this activity-rich region.

What sets this hotel apart is its serene atmosphere and commitment to guest well-being. Quality facilities, such as the spa and leisure areas, contribute to a relaxing experience. Hôtel Ermitage is also known for its attentive service, making it a popular choice for family or couple getaways.

Before your visit, be aware that the ambiance is conducive to relaxation. This hotel is well-suited for couples looking for a romantic escape, as well as families wishing to enjoy outdoor activities. The summer and autumn seasons are particularly pleasant for exploring the surroundings and enjoying the scenery.

_My tip from the Concierge: consider booking outdoor activities in advance, especially during peak season, to secure your spot._

Why choose Hôtel Ermitage - Evian Resort?

Hôtel Ermitage - Evian Resort is an exceptional address in Neuvecelle, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast overlooking the park and Lake Geneva light

    Breakfast here sets the tone for the entire stay. As morning light filters through the trees and the lake appears in the background, the first meal of the day becomes more than a routine. It is a gentle pause, ideal before a walk, a spa session or a day of unhurried rest.

    SignatureIncluded in your stay
  • Wellbeing interlude at the spa

    In Evian, wellbeing is never merely an add-on. Time at the spa naturally extends the spirit of the estate, offering relaxation, quiet and a sense of reset. It can be enjoyed as the central ritual of the stay or as a restorative pause after a more active day around the lake.

    Bien-êtreReservation required
  • Walk towards Evian-les-Bains

    One of the simplest pleasures is to leave the calm of the hotel and head towards the resort atmosphere of Evian-les-Bains. Quays, gardens, lake views and spa-town heritage make for an easy outing that gives the stay a genuine sense of destination.

    Included in your stay
  • Family day in the open air

    Hôtel Ermitage is especially well suited to family stays where everyone can keep their own pace. Between outdoor spaces, walks, quiet moments and activities around the estate, it is easy to shape a balanced day without over-scheduling. A valuable experience for those seeking luxury that truly works with children.

    FamilleIncluded in your stay
  • End of day by Lake Geneva

    Just minutes from the hotel, Lake Geneva offers the region at its most soothing: changing light, open horizons and a singular sense of calm space. Going there at the end of the day, after the spa or an outing, captures the spirit of Evian in its most timeless form.

    Included in your stay
  • Quiet restorative stay

    Perhaps the hotel’s defining experience is simply this: a few days without urgency in a place where everything seems designed to slow the pace. A comfortable room, leafy surroundings, access to wellbeing, and proximity to Evian and the lake create a coherent restorative pause for one or two.

    EscapadeReservation required

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

The cancellation policy at Hôtel Ermitage - Evian Resort depends on your room type and booking terms.

Pets

Pets are welcome (35 € fee).

Pets are allowed on request Additional charge

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Guest reviews

4.7 / 5 · 1,131 reviews

5/5Özgür Mutlu

Very picturesque hotel but what makes it great is the service; all of the staff were providing exceptional service. I was particularly pleased with the food, spa, gym and the amazing view of my room. I will be back for…

5/5Frederick Berardinelli

beautiful hotel, amazing location. we had the room with the view on the lake and it was gorgeous. everything is well maintained. breakfast is abundant nevertheless, except the lady at the welcoming station for…

4/5Mushtanda

We had a good time. Rooms, service and location is great! The children enjoyed the kids and baby resort! Nice way for the parents to take a little break ie "us time"!

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Hôtel Ermitage - Evian Resort?

    Check-in is generally possible from 15:00 and check-out until 12:00, according to the information provided by the establishment and the main distributors.

  • Can I check in early?

    Early check-in may be possible depending on the day's occupancy; it is recommended to request it in advance at the reception or concierge.

  • Does the hotel offer a late check-out service and under what conditions?

    Depending on the booking channels, late check-out is possible subject to availability, sometimes with an additional charge. It is advisable to check directly with the reception.

  • Does the hotel have parking?

    A secure private parking is offered on site, and parking is free for hotel guests according to information from the main distributors.

  • Are transfers to the airport offered?

    A transport service to and from the airport can be arranged, often in the form of a paid private transfer; advance booking is necessary.

Billing & Policies

  • What is the hotel's cancellation policy?

    Cancellation depends on the rate booked (flexible or non-refundable) and the period; detailed conditions are provided at the time of booking and on the stay confirmation.

  • Should I pay for my stay in advance or upon arrival at Hôtel Ermitage - Evian Resort?

    Most offers require a guaranteed payment by credit card and payment on site, but some promotional rates may require partial or full prepayment.

  • Which credit cards are accepted at Hôtel Ermitage - Evian Resort?

    The main international credit cards, such as Visa, Mastercard, and generally American Express, are accepted for payment of services.

  • Are there any tourist taxes to pay?

    A tourist tax is charged per night and per adult, in accordance with local regulations, and is generally paid directly at the hotel in addition to the room rate.

  • What payment methods are accepted at the reception of the Hôtel Ermitage - Evian Resort?

    The main payment methods accepted are credit cards and sometimes cash; some packages can be paid for through partner agencies or tour operators.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the hotel, including in the rooms and common areas, according to the descriptions from the main booking sites.

  • What types of amenities can be found in the rooms of the Hôtel Ermitage - Evian Resort?

    The rooms and suites are decorated in a contemporary and warm style with quality bedding, private bathroom, television, minibar, and safe.

  • What types of rooms are available at the Hôtel Ermitage - Evian Resort?

    The hotel offers double, triple, family rooms, and suites, some of which have a balcony or terrace with views of the park or the lake.

  • Can I book a room with a balcony at the Hôtel Ermitage - Evian Resort?

    The establishment has rooms with balconies, allowing guests to enjoy views of the gardens or the lake depending on the category booked.

  • What quality of internet connection can I expect at the Hôtel Ermitage - Evian Resort?

    A high-speed Wi-Fi connection is offered free of charge in the rooms and common areas, and a business centre with internet access is available for professional needs.

  • Does the Hôtel Ermitage - Evian Resort have meeting rooms for professional events?

    Meeting rooms, a business centre, and flexible spaces can accommodate seminars, meetings, and events, with technical assistance available upon request.

Dining

  • What type of breakfast is offered?

    Breakfast is offered in buffet form, with a continental selection including a wide variety of sweet and savoury products.

  • Can I have breakfast in my room at the Hôtel Ermitage - Evian Resort?

    The buffet breakfast can be served in the restaurant or in the room, and options for children are available, with a varied selection of hot and cold products.

  • How many restaurants and bars are available at the Hôtel Ermitage - Evian Resort?

    One main restaurant, La Table, offers refined cuisine, complemented by a lounge bar and other dining options within the nearby Evian Resort.

  • Does the Hôtel Ermitage - Evian Resort offer vegetarian or gluten-free options?

    Upon prior request, the kitchen can provide gluten-free, vegetarian, or allergy-adapted options, subject to feasibility.

Location & Access

  • Where is the Hôtel Ermitage - Evian Resort located exactly?

    The address of the hotel is 1230 Avenue du Léman, 74500 Neuvecelle, Évian-les-Bains, overlooking Lake Geneva from the heights of Évian.

  • What is the distance between the hotel and the airport?

    Geneva International Airport is approximately 45 km from the hotel, which is about a 45-minute to one-hour journey depending on traffic.

  • How far is the Hôtel Ermitage - Evian Resort from the city centre of Évian-les-Bains?

    The centre of Évian-les-Bains is located about 800 to 900 metres from the hotel, which is a few minutes by car or shuttle, and approximately 15 to 20 minutes on foot depending on the route.

  • Does the hotel offer a shuttle to reach the centre of Évian or the golf course?

    A free shuttle service from the resort serves the city centre of Évian-les-Bains, the private golf course, and the thermal baths, according to set schedules.

  • Does the Hôtel Ermitage - Evian Resort offer a view of Lake Geneva?

    The property overlooks the southern shore of Lake Geneva, offering many rooms and common areas with panoramic views of the lake and mountains.

  • Does Hôtel Ermitage - Evian Resort offer a free shuttle and paid transfers to major points of interest?

    A free shuttle serves the city centre, private golf, and the thermal baths; for airport transfers, a paid service by private car or taxi can be arranged upon request.

Family & Kids

  • Does the hotel have family rooms suitable for two adults and two children?

    Family rooms can accommodate up to four people and are equipped with a sofa bed for children, some with a balcony and lake view.

  • Does the hotel offer children's menus in the restaurant?

    Children's menus and dishes suitable for younger guests are offered as part of the dining experience, with high chairs and appropriate tableware available.

  • What facilities are available for children and what is the age access to the Kid’s Resort?

    The Kid’s Resort welcomes children from 4 months to 16 years, with free access from 3 years old, offering age-appropriate activities.

  • What activities are offered to entertain children at the Hôtel Ermitage - Evian Resort?

    Activities such as a playground, children's pool, game room, entertainment, and supervised club are offered, in addition to the Kid’s Resort.

  • Is a babysitting service available at the Hôtel Ermitage - Evian Resort?

    A babysitting service can be arranged upon request, depending on availability and with an hourly charge.

  • Are there connecting rooms for large families at the Hôtel Ermitage - Evian Resort?

    Connecting rooms and family suites are available for large families, subject to availability at the time of booking.

Spa & Wellness

  • Does the hotel have a swimming pool?

    Two swimming pools, one indoor and one outdoor, are accessible to residents, generally from 7:00 AM to 11:00 PM, subject to possible changes in hours.

  • What facilities are available at the Spa Quatre Terres at the Hôtel Ermitage - Evian Resort?

    The Spa Quatre Terres includes a swimming pool, sauna, hammam, fitness room, and treatment cabins, accessible to hotel guests with the option to book massages and wellness rituals.

  • Is access to the spa and fitness room included in the stay?

    Wellness facilities, including the spa, fitness room, and swimming pools, are available to hotel residents at no extra charge, while treatments and massages are chargeable.

  • Are yoga classes or wellness activities offered at the Hôtel Ermitage - Evian Resort?

    Yoga classes, fitness sessions, and various wellness activities are offered according to the resort's schedule, sometimes with an additional charge and prior reservation.

Pets

  • Are pets allowed at Hôtel Ermitage - Evian Resort?

    Pets are allowed for a daily fee of approximately €35 per day, excluding food, provided that the establishment's rules are respected.

  • Are there restrictions on the presence of animals in the hotel's common areas?

    Animals must be kept on a leash in the common areas and are not allowed in the restaurants, near the pools, or at the golf course and its academy.

Accessibility

  • Is Hôtel Ermitage - Evian Resort suitable for people with reduced mobility?

    The rooms, park, and several areas are adapted for people with reduced mobility, with at least three accessible rooms and facilitated access.

  • Are there elevators to access the rooms and common areas?

    The hotel has elevators serving the floors, facilitating access to the rooms, restaurant, and main common areas.

  • How to request a wheelchair-accessible room at Hôtel Ermitage - Evian Resort?

    It is recommended to indicate your specific needs (accessible shower, room close to the elevator) when booking to benefit from an adapted room.

Activities & Leisure

  • Does Hôtel Ermitage - Evian Resort provide easy access to Evian Resort Golf Club?

    A private shuttle from Evian Resort allows you to reach the 18-hole Evian Resort Golf Club, accessible in a few minutes from the hotel.

  • What leisure activities are available near Hôtel Ermitage - Evian Resort?

    Leisure activities include nearby golf, tennis, hiking, cycling, skiing in season, water activities on the lake, and occasional cultural events.

  • What leisure facilities are offered directly at Hôtel Ermitage - Evian Resort?

    A fitness centre, indoor and outdoor pools, a spa, a children's club, bicycles, and various entertainment options are available on-site for guests.

Sustainability

  • Does the Hôtel Ermitage - Evian Resort have environmental certification or an ecological label?

    Contact the concierge to confirm the details for the day.

  • Are there initiatives to reduce single-use plastic at the Hôtel Ermitage - Evian Resort?

    Contact the concierge to confirm the details for the day.

  • Does the hotel offer electric vehicle charging options in the parking lot?

    Contact the concierge to confirm the details for the day.

  • Are actions to promote local and seasonal products implemented in the dining services of the Hôtel Ermitage - Evian Resort?

    Contact the concierge to confirm the details for the day.

  • Does the Hôtel Ermitage - Evian Resort implement a towel and linen reuse programme to save water?

    Contact the concierge to confirm the details for the day.

The Concierge answers — Hôtel Ermitage - Evian Resort

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Geneva airport and the Hôtel Ermitage - Evian Resort?

    The concierge can organise a private transfer by car or minivan to or from Geneva airport, located approximately 45 km from the hotel. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a taxi or VTC for my trips around Évian from the hotel?

    The concierge can book a taxi or VTC for journeys to Évian-les-Bains, the train station, the casino, or the thermal centre. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge help me with the timetable for the funicular between the centre of Évian and the Hôtel Ermitage?

    The concierge can provide information on the timetable for the funicular connecting the centre of Évian to the hotel and on solutions in case of service interruptions. Contact the concierge to confirm the arrangements for the day.

  • Can I arrange an arrival or departure by helicopter from the Hôtel Ermitage - Evian Resort?

    The concierge can coordinate an arrival by helicopter at the estate's helipad, subject to weather conditions and authorisations. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you book a table at one of the restaurants in the Evian Resort during my stay?

    Reservations are made through the concierge, who can secure a table at the restaurants of the Evian Resort or in the town, according to your culinary preferences and desired timings.

  • Can the concierge recommend and book a gourmet restaurant by Lake Geneva?

    The concierge can recommend and book gourmet restaurants in Évian, Lausanne, or Geneva, taking into account your preferences (fish, local cuisine, vegetarian).

  • Is it possible to arrange a personalised birthday or romantic dinner at the hotel restaurant?

    The concierge can organise birthday or romantic dinners with specific requests at the restaurant (cake, decoration, lake view table), subject to availability.

Spa Bookings

  • How can I book a treatment or massage at the Spa Quatre Terres of the Hôtel Ermitage?

    Reservations are made through the concierge or directly at the Spa Quatre Terres, which offers treatments, massages, and access to the wellness facilities of the Hôtel Ermitage.

  • Can you help me organise a multi-day treatment and wellness programme at the spa?

    The concierge can assist in creating a customised programme combining treatments, access to the pool, sauna, hammam, and wellness activities over several days.

  • Is it possible to book a duo treatment at the spa for a wellness moment for two?

    The concierge can check the availability of duo slots and reserve double cabins for rituals for two, according to the spa's offerings.

Excursions & Cultural Visits

  • Can you organise a private boat trip on Lake Geneva from the Hôtel Ermitage?

    The concierge can organise boat trips on Lake Geneva, with or without a skipper, for private cruises or crossings to Lausanne or Montreux.

  • Can the concierge organise a day trip to Chamonix or the surrounding villages?

    The concierge can suggest day trips to Yvoire, Chamonix, Geneva or Montreux, with a private driver or advice on public transport.

  • Is it possible to book a guided tour of Évian-les-Bains and its historical sites?

    The concierge can book guided tours of Évian-les-Bains, its springs, the Villa Lumière or the Palais Lumière, with French or English-speaking guides.

Special Occasions

  • Can you prepare a romantic setup in the room for a marriage proposal?

    The concierge can organise a romantic room decoration, including petals, champagne, treats, and special touches suitable for a marriage proposal or honeymoon.

  • Can the concierge organise a surprise birthday for a loved one at the hotel?

    The concierge can order a personalised cake, candles, balloons, and arrange a surprise in the room or at the restaurant, according to your wishes and budget.

  • Is it possible to organise a small private or family event at the Hôtel Ermitage?

    The concierge can assist in planning a small private event, such as a cocktail or family meal, in coordination with the banquet teams of the Evian Resort.

Shopping & Luxury Services

  • Can you organise a half-day luxury shopping trip to Geneva or Lausanne from the hotel?

    The concierge can recommend luxury boutiques in Geneva, Lausanne or the region and arrange private transport for a half-day shopping trip.

  • Can the concierge connect me with a personal shopper during my stay?

    The concierge can connect with partners for personal shopper or stylist services during shopping sessions in the city.

  • Can you tell me where to buy local products and high-end gifts near the Hôtel Ermitage?

    The concierge can assist in finding local shops to purchase regional products, wines, cheeses, or high-end souvenirs to take home.

Family Activities

  • Can the concierge inform me about the activities and schedule of the Kid’s Resort for my children?

    The concierge can detail the programme of the Kid’s Resort and family activities, and advise on suitable children's activities for each age, from 4 months to 16 years.

  • Can you suggest and organise family activities around Lake Geneva and in the mountains?

    The concierge can propose ideas for family outings: water park, walks, mini-hikes, and fun visits along the shores of Lake Geneva and in the mountains.

  • Is it possible to arrange a babysitting service during an evening or a spa treatment?

    The concierge can check the availability of babysitters and organise occasional childcare during your dinners or spa treatments.

Personalized Experiences

  • Can you organise a private golf or yoga lesson during my stay at the Hôtel Ermitage?

    The concierge can arrange private lessons (golf at the Evian Resort Golf Club, yoga, fitness) with a coach or professional, depending on your goals.

  • Can the concierge create a customised programme to explore the Evian and Lake Geneva region?

    The concierge can prepare a tailored itinerary combining hikes, visits, tastings, and wellness activities, adapted to your interests and the duration of your stay.

  • Is it possible to book exclusive or unusual experiences through the concierge of the Hôtel Ermitage?

    The concierge can suggest exclusive experiences such as private tastings, meetings with local artisans, or 'off the beaten path' activities, depending on the season.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits