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5★ · Hook

Heckfield Place

Hook

4.74.7/5433 reviews · Google rating

Hotel 5-star in Hook, United Kingdom, in the heart of Hook, featuring morning walks through the estate, dinner at the restaurant and spa afternoons.

How much is a night at Heckfield Place?

Rates vary with the season, your dates and the room category.

For an exact stay cost, it is best to check your dates or contact the Concierge.

Does Heckfield Place have a spa at Heckfield Place?

Yes, a stay can include time at the spa, with treatments booked in advance.

The experience focuses on calm, rest and a slower pace, often extended after the treatment.

What should you wear to Heckfield Place?

Smart, comfortable clothing suits the feel of the house well.

It also helps to bring practical layers for the countryside and walks around the estate.

A word from the Concierge

Heckfield Place through the Concierge's eyes

Heckfield Place is a five-star hotel located in Hook, United Kingdom. Nestled in a rural setting, this establishment offers a peaceful and friendly atmosphere. The building combines elegance and comfort, creating an ideal environment for travelers seeking relaxation. Guests appreciate the attentive and personalized service that characterizes this hotel. What sets Heckfield Place apart is its warm and welcoming ambiance. The hotel focuses on the well-being of its guests, providing a refined setting for rejuvenation. Common areas are designed to encourage conviviality, while the rooms are tastefully furnished. Visitors can expect an authentic and memorable experience. Before heading to Heckfield Place, know that the hotel is well-suited for couples and travelers seeking tranquility. Seasonality may affect crowd levels, so plan your stay accordingly. The hotel is perfect for relaxing getaways, away from urban hustle. _My tip from the Concierge:_ consider booking activities or treatments in advance, as availability may be limited.

Why choose Heckfield Place?

Heckfield Place is an exceptional address in Hook, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Morning walk through the estate

    Beginning the day with an unhurried walk through the grounds offers an immediate understanding of Heckfield Place. Low morning light, rural stillness and the constant presence of the house create a simple yet defining experience, ideal before breakfast or a treatment.

    Signature natureIncluded in your stay
  • Dinner at the estate restaurant

    Taking time for dinner on site is integral to the stay. In a country house of this calibre, the meal is not merely a hotel service: it extends the landscape, the pace of the day and the feeling of being immersed in a place that is coherent in every detail.

    À ne pas manquerReservation required
  • A quiet afternoon at the spa

    Booking a treatment and extending the moment with rest is one of the best ways to enter the hotel’s particular rhythm. The appeal lies not only in the treatment itself, but in the alternation between inward calm, silence and a gradual return to the landscape.

    Bien-êtreReservation required
  • Reading by the fire in the drawing room

    Some places reveal themselves as much through stillness as through activity. Settling into a drawing room with a book, tea or simply a quiet pause is one of the most fitting pleasures at Heckfield Place, where interior atmosphere matters as much as the estate itself.

    Included in your stay
  • Romantic country escape

    For couples, the hotel is especially well suited to a stay built around shared time rather than a packed programme: a gentle arrival, a walk, dinner, a quiet night and a slow morning. It is an experience of retreat and comfort, designed for reconnection without unnecessary distraction.

    CouplesReservation required
  • A slow-paced stay between room and landscape

    Perhaps the true signature of Heckfield Place lies in the rare possibility of doing very little without ever feeling idle. Alternating rest in the room, views over the grounds, unhurried meals and moments of walking creates a complete experience for travellers seeking genuine quiet.

    Art de vivreIncluded in your stay

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 29 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 11:00

Pets

Pets are welcome at no extra charge.

Dogs allowed in certain rooms. Charges will apply. Please contact the hotel for details.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Guest reviews

4.7 / 5 · 433 reviews

5/5Andrew Tarrant

Heckfield Place is a WONDERFUL location... we held a fabulous early evening dinner for my daughter's 33rd birthday and we were made to feel welcome and special throughout our stay... The hotel location is SO beautiful…

5/5Alexandra Brown

We had an incredible stay to celebrate my partner’s birthday! Would absolutely recommend for any celebration. The attention to detail is exceptional and the food really makes the stay!

5/5Susan Campbell

We have just returned from our second stay at Heckfield. I cannot say enough about how wonderful everything is about this property and how well staff takes care of its guests. We decided to book for Christmas…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is Heckfield Place located exactly?

    The official address is Heckfield Place, Heckfield, Hook, Hampshire, RG27 0LD, United Kingdom.

  • Is the hotel close to London?

    Heckfield Place is located in the Hampshire countryside, just over an hour south-west of London by car.

  • What is the distance between the hotel and the airport?

    Heathrow is about a 45-minute drive from Heckfield Place, depending on traffic.

  • What are the nearest train stations to Heckfield Place?

    The most convenient stations are generally Reading or Basingstoke, about a 20-minute drive from the hotel.

  • Is parking free at Heckfield Place?

    Free parking is offered to guests, with valet service available depending on the options chosen.

  • How long does it take to reach Heckfield Place from Heathrow?

    Heckfield Place is approximately a 45-minute drive from Heathrow Airport, with the duration varying with traffic.

Arrival & Departure

  • Does the hotel have parking?

    Free parking is available on-site in sufficient quantity for hotel guests.

  • What are the check-in and check-out times at Heckfield Place?

    Check-in is possible from 3:00 PM and check-out must be done by 11:00 AM.

  • Can I check in early?

    Early check-in may be offered upon request, subject to availability and possibly with an additional charge.

  • Can a late check-out be requested at Heckfield Place?

    A late check-out may be granted upon request, subject to availability and possibly with additional fees.

  • Does the hotel offer 24-hour reception for late arrivals?

    The reception accommodates arrivals, but the night check-in procedures may vary. Please contact the concierge to confirm the arrangements for the day.

  • Are airport transfers offered?

    The hotel can arrange private transfers to and from the airports, upon prior reservation. Please contact the concierge to confirm the arrangements for the day.

  • How can I contact the hotel directly to prepare for my arrival?

    A direct phone number and email address are available to contact the hotel for any inquiries or reservations.

Dining

  • What type of breakfast is offered?

    A full breakfast is served, with à la carte options, using produce from the estate and the hotel’s farm.

  • What restaurants are available at Heckfield Place?

    Marle, the main restaurant, offers Michelin Green Star farm-to-table cuisine, open for breakfast, lunch and dinner.

  • Is the Hearth restaurant open every day?

    Hearth, located in the former stables, offers wood-fired cuisine, generally open on weekends for lunch and dinner.

  • What are the breakfast service hours at Heckfield Place?

    Breakfast is usually served from 7:30 am to 10:30 am, in a table service format at Marle, with prepared dishes and estate produce.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the hotel for guests staying on site.

  • What types of rooms are available at Heckfield Place?

    Rooms come in various categories, including Friends, Guest, Chamber, Master Rooms, Signature suites, and a two-bedroom cottage.

  • What amenities can be found in the rooms?

    The rooms generally offer a minibar, private bathroom, quality toiletries, and some categories provide views of the gardens or the lake.

  • Does the hotel have smoking areas or is it completely non-smoking?

    The common areas are mostly non-smoking, with designated smoking zones where guests can go, subject to fines for non-compliance.

  • Where are the different categories of rooms located in the building?

    Some rooms are located in the main house, while others are in contemporary wings called corridors, with varied views of the park.

Pets

  • Are pets allowed at Heckfield Place?

    Yes, dogs are accepted in certain Friends, Guest and Master rooms, as well as at Church Lodge and Keeper’s Cottage, upon prior request.

  • Are there restrictions on dogs in the common areas?

    Dogs are not allowed in the Marle and Hearth restaurants, but are permitted on certain terraces, in the Sitting Room, and in common areas.

Spa & Wellness

  • Does the hotel have a swimming pool?

    The property has an outdoor swimming pool, accessible to guests according to the spa hours.

  • What types of treatments are offered at the spa at Heckfield Place?

    The on-site spa offers massages, facials, body wraps, and manicures, using various therapeutic approaches including aromatherapy.

  • What are the opening hours of the spa at Heckfield Place?

    The spa is open daily with set hours, but these may vary. Please contact the concierge to confirm the day's schedule.

Billing & Policies

  • Is a deposit required upon arrival at Heckfield Place?

    A deposit by credit card, cash or debit may be requested upon arrival for incidental charges.

  • What is the hotel’s cancellation policy?

    A 50% deposit at the time of booking applies, with the balance due approximately two weeks before arrival, and specific cancellation conditions.

  • Are there any local taxes to pay?

    Rates include VAT, but a discretionary service charge of 10% is typically added at check-out.

  • What payment methods are accepted at Heckfield Place?

    Accepted payment methods include major credit cards, debit cards and cash, subject to the establishment's terms.

  • Is a deposit required to confirm a reservation?

    A deposit of 50% is required at the time of booking, with the balance due approximately two weeks before arrival, depending on the type of rate booked.

  • What are the cancellation deadlines without charge for a reservation?

    The hotel generally applies a cancellation policy with specific deadlines before arrival, after which fees may be incurred.

  • Do the hotel's policies (pets, deposits, cancellations) change according to the season or offers?

    The detailed policies regarding pets, deposits, cancellations, and services may evolve over time. Please contact the concierge to confirm the current terms.

Accessibility

  • Does the hotel offer rooms suitable for guests with reduced mobility?

    Rooms have been specifically adapted for wheelchair users, with lift access to all floors.

  • Is there a lift and accessible access throughout the hotel?

    A lift serves the floors as well as areas such as the screening room, facilitating movement for guests with reduced mobility.

Family & Kids

  • Is the hotel suitable for families with children?

    Children are welcome and babysitting services are available for an additional fee.

  • Does the hotel offer a babysitting service?

    A childcare service can be arranged for an additional fee, allowing parents to enjoy the facilities.

  • Can a baby cot or children's equipment be provided in the room?

    Baby cots and solutions for young children can be provided, subject to availability and sometimes for an additional charge.

Activities & Leisure

  • What leisure activities are available on the estate?

    The estate offers walking and jogging trails, lake activities such as boating or fishing, and a private cinema for screenings.

  • Does the hotel have a cinema?

    An elegant cinema with 67 seats offers several screenings per week, with complimentary popcorn.

  • Are guided tours of the garden or farm organised?

    Daily tours of the garden, farm or estate are often included, depending on the day, to discover the farm and vegetable garden.

  • Does the hotel offer spaces for private events or meetings?

    Rooms and lounges can be privatised for meetings, events, or private screenings, depending on the size of the group and availability.

Included Services

  • Is breakfast included in the room rate?

    The room rates generally include breakfast for two people and VAT, excluding a discretionary service charge of 10%.

  • What services are included in the room price?

    Rates often include a daily estate tour, access to the spa and cinema, as well as afternoon tea and cake.

  • Is room service available 24 hours a day at Heckfield Place?

    A 24-hour room service is available, allowing guests to order food and drinks to their room at any time.

Sustainability

  • Does the hotel adopt a sustainable or eco-friendly approach?

    Heckfield Place highlights its Home Farm, biodynamic vegetable garden, orchards and the use of local produce in its cuisine.

  • Where do the products used in the hotel's restaurants come from?

    A large portion of the products served in the restaurants comes from the farm, kitchen garden, and orchards of the estate, minimising transport and supporting sustainable agriculture.

  • Is the kitchen garden and orchard at Heckfield Place operated under organic or biodynamic farming?

    The estate includes a biodynamic kitchen garden of several acres and an orchard of hundreds of trees, cultivated without synthetic chemicals.

The Concierge answers — Heckfield Place

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Heathrow Airport and Heckfield Place?

    The concierge can organise a private car transfer to or from Heathrow, Gatwick or London, with a vehicle suitable for the number of passengers and luggage. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a chauffeur for a day in London from Heckfield Place?

    The concierge can book a private chauffeur for round trips to London, with timings tailored to your schedule and waiting on-site if needed. Contact the concierge to confirm the arrangements for the day.

  • Can you arrange a transfer from Reading or Basingstoke station?

    The concierge can coordinate a transfer from Reading or Basingstoke station to the hotel, by private car or taxi. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge assist me in renting a luxury car during my stay?

    The concierge can advise on the rental of a high-end car delivered to the hotel or airport and assist with the return. Contact the concierge to confirm the arrangements for the day.

  • Can a transfer very early in the morning or late at night to the airport be arranged?

    The concierge can organise late or early morning transfers, including in case of night arrivals, with coordinated reception at the hotel. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you book a table at Marle for dinner this weekend?

    The concierge can secure a table at Marle, a Michelin Green Star restaurant, as a priority for residents, at a time that suits you based on availability.

  • Is it possible to book at Hearth and know the menu before my arrival?

    The concierge can reserve a table at Hearth, the wood-fired restaurant, particularly on weekends when it is open, and provide information on the current menus.

  • Can you inform the restaurants of my food allergies and adapt the menus?

    The concierge can manage specific dietary requirements (vegetarian, gluten-free, allergies) with the teams at Marle and Hearth to adapt the menus.

  • Can you suggest and book a fine dining restaurant outside the hotel?

    The concierge can recommend and reserve fine dining restaurants in the vicinity of Hook and Hampshire, according to your preferred cuisine style.

Spa Bookings

  • How can I book a treatment at the spa of Heckfield Place during my stay?

    Reservations are made in advance with the concierge or the spa for massages, facials, and Bodyism Spa rituals, subject to availability.

  • Can you help me plan a complete wellness programme over two days?

    The concierge can organise a wellness programme over several days, combining spa treatments, gym or yoga classes, and access to the pool.

  • Is it possible to book a couples' spa treatment?

    The concierge can check availability for couples' treatments and reserve them in the appropriate spa rooms, subject to the day's availability.

Excursions & Cultural Visits

  • Can you organise a private excursion to explore the Hampshire countryside?

    The concierge can arrange a tour of the Hampshire villages, historic country houses, and gardens, with a private driver-guide if desired.

  • Is it possible to plan a cultural day trip to Winchester from the hotel?

    The concierge can book tickets and transfers to visit Winchester, its cathedrals, or other cultural sites near Heckfield Place.

  • Can you organise a guided tour of the hotel's kitchen garden, farm, and gardens?

    The concierge can offer guided walks around the estate, including the biodynamic kitchen garden, orchard, and farm, with a member of the team.

Special Occasions

  • Can you prepare a romantic surprise in the room for a wedding anniversary?

    The concierge can arrange a romantic setup in the room with flowers, candles, champagne, and small treats from the house.

  • Can you help me organise a marriage proposal at Heckfield Place?

    The concierge can assist in organising a marriage proposal on the estate, for example in the gardens or by the lake, with a photographer if desired.

  • Is it possible to privatise a lounge or the cinema for a private evening?

    The concierge can coordinate the privatisation of spaces such as the cinema, a lounge, or a dining room for private celebrations, subject to availability.

Shopping & Luxury Services

  • Can you organise a half-day of luxury shopping with a chauffeur in London?

    The concierge can recommend luxury boutiques in London or Basingstoke and arrange a round-trip chauffeur for a personalised shopping session.

  • Is it possible to have a gift or bouquet delivered to the room before our arrival?

    The concierge can assist in arranging the delivery of flowers, gifts, or hampers to the room, sourced from selected local suppliers.

Family Activities

  • What activities can you organise to keep children occupied during the weekend?

    The concierge can suggest child-friendly activities on the estate, such as walks, cinema, games, or visits to the farm animals.

  • Can you help me find a babysitter for an evening at the restaurant?

    The concierge can book a licensed babysitting service for certain time slots, allowing parents to enjoy the spa or dinner.

Personalized Experiences

  • Is it possible to organise a private photo session in the gardens of Heckfield Place?

    The concierge can arrange private photo sessions in the gardens or the house, with a partner professional photographer.

  • Can you organise a private screening at the hotel cinema with beverage service?

    The concierge can plan a private screening at the hotel cinema, with film selection and beverage and snack service.

  • Can a private yoga class or a workshop around the garden and farm be booked?

    The concierge can coordinate a private class, such as yoga, fitness, or a workshop around the garden and farm, with the estate's teams.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits