Skip to main content
MC

The gallery

Hotel gallery

10 photos

5★ · Salt Spring Island

Hastings House Country House Hotel

160 Upper Ganges Rd, Salt Spring Island, BC V8K 2S2, Canada, Salt Spring Island

4.74.7/5157 reviews · Google rating
  • On Salt Spring Island, close to the sea
  • Lush gardens and an intimate atmosphere
  • Cuisine centred on produce from local farms
  • A Relais & Châteaux member property

Hotel 5-star in Salt Spring Island, Canada, 842 m from Salt Spring Saturday Market, featuring fine-dining restaurant, bar and gardens.

Is Hastings House Country House Hotel a luxury hotel on Salt Spring Island?

Yes. It is a five-star hotel on Salt Spring Island with an intimate, peaceful feel.

The stay focuses on attentive service, gardens, proximity to the sea, and dining shaped by local produce.

What defines the “country house” feel at Hastings House Country House Hotel?

Here, the experience is built around a house-style atmosphere, set within gardens and a slower pace.

Guests come for calm, walks, garden breakfast, and dinners that extend the spirit of the property.

Are there easy places to visit on foot from Hastings House Country House Hotel?

Yes. Several outings are easy on foot, including an art gallery and access to Churchill Trail in about three minutes.

You can also reach other galleries, a church, and the Salt Spring Saturday Market for an easy walk around the hotel.

A word from the Concierge

Hastings House Country House Hotel through the Concierge's eyes

Hastings House Country House Hotel is located on Salt Spring Island, Canada. This 5★ hotel, part of Relais & Châteaux, offers a peaceful natural setting. The property is near the sea, surrounded by lush gardens, creating a relaxing and intimate atmosphere. Visitors appreciate the charm of this place, ideal for rejuvenation. What sets this hotel apart is its commitment to hospitality and local cuisine. The atmosphere is warm, with attentive service that enhances the experience. Guests enjoy dishes prepared with fresh ingredients, often sourced from local farms. This enchanting setting attracts couples, families, and travelers seeking tranquility. Before visiting, it’s good to know that the ambiance is conducive to relaxation. Stays are particularly suitable for couples and nature lovers. Visitors can explore the surrounding landscapes, hike, or enjoy the beach. The best time to visit is between spring and autumn when the weather is mild. _My tip from the Concierge:_ book a table at the restaurant to savor local cuisine, as seating is limited and fills up quickly.

Why choose Hastings House Country House Hotel?

Hastings House Country House Hotel is an exceptional address in Salt Spring Island, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • On Salt Spring Island, close to the sea
  • Lush gardens and an intimate atmosphere
  • Cuisine centred on produce from local farms
  • A Relais & Châteaux member property
  • Peaceful setting for a restorative stay

Rooms & suites

The hotel at a glance

Services & amenities

Dining

2
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Island terroir dinner

    The most natural signature experience at Hastings House is dinner. Booking a table allows guests to discover cuisine centred on produce from local farms, in a setting that extends the house’s peaceful spirit. More than a meal, it is a sensory reading of Salt Spring Island through seasonality, nearby sourcing and attentive, understated service.

    À ne pas manquerReservation required
  • Garden breakfast

    Beginning the day in the softness of the gardens is one of the most fitting ways to enter the island’s rhythm. Breakfast becomes a moment of calm, shaped by morning light, greenery and a sense of retreat. It is ideal for couples or for travellers who want their stay to feel like breathing space rather than a packed itinerary.

    Included in your stay
  • Salt Spring Island shoreline walk

    With the sea close by, the hotel naturally lends itself to an unhurried shoreline walk. This simple experience captures the spirit of the place: taking time to look, breathe the sea air, follow the changing light, and return afterwards to the house for dinner or a restorative pause.

    Included in your stay
  • Gardens and quiet retreat

    For many guests, the signature experience lies simply in fully inhabiting the property. Reading in the gardens, wandering through the landscaped spaces, returning to the room after an outing on the island, then letting the house’s service take over: this gentle form of retreat perfectly matches the intimate identity of Hastings House.

    Esprit de la maisonIncluded in your stay
  • Gastronomy and nature stay

    Hastings House is especially well suited to a stay built around a balance of outdoor discovery and the pleasures of the table. A day may alternate between a gentle hike, a beach or island exploration, followed by a return to the hotel for a dinner centred on local produce. This combination gives the journey its most natural coherence.

    Reservation required
  • Island romantic escape

    With its intimate atmosphere, lush gardens and peaceful setting, the hotel is especially suited to stays for two. This experience depends less on a fixed programme than on a quality of presence: taking one’s time, enjoying the quiet, dining in-house and letting Salt Spring Island become the setting for an elegant, discreet interlude.

    Idéal en coupleReservation required

Restaurants & bars

1 on-site dining venue.

  • Manor Dining

    Restaurant

    Highlights

    • Cooking classics
    Practical information

    The concierge’s wordAt Manor Dining, keep it simple: an elegant table where the classics are handled with real precision.

In the press

Distinctions & affiliations

Labels & distinctions
Relais & Châteaux

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 11:00

Cancellation

Cancellation Policy: 2-week prior day of arrival

Free cancellation up to 336 hours before arrival

Pets

Pets are welcome at no extra charge.

Additional Fee for Pets

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 160 Upper Ganges Rd, Salt Spring Island, BC V8K 2S2, Canada

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 157 reviews

5/5David Cameron

Fabulous property and gracious staff. The rooms and grounds were immaculate. Service in the dining room was attentive and courteous. Hannah was a delight and the somm Chet made excellent recommendations. Food was 10/10

5/5Maisey O

Had the most delicious and wonderful dinner here at Hastings house. Our server Monty was absolutely exceptional!. He made us feel right at home and so special. Had a wonderful view for our dinner and the food was…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 9 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Duthie Gallery and Gallery B&BArt gallery

    225 m · 3 min walk

    Art gallery three minutes' walk away, showcasing contemporary artworks and temporary exhibitions.

    Practical information

    The concierge’s wordA 3-minute walk away, this contemporary art gallery is ideal for a quiet break between outings, especially if you enjoy temporary exhibitions.

  • Churchill Trail - Churchill AccessTourist attraction

    256 m · 3 min walk

    Hiking trail three minutes' walk away, providing opportunities to explore the surrounding nature.

    Practical information

    The concierge’s wordA 3-minute walk away, Churchill Trail - Churchill Access offers an ideal nature break in the morning or between plans.

  • All Saints by-the-Sea Anglican ChurchChurch

    417 m · 5 min walk

    Religious building a five-minute walk away, providing a space for reflection and spirituality.

    Practical information

    The concierge’s wordA 5-minute walk away, All Saints by-the-Sea Anglican Church offers a calm pause to reflect or simply slow down between moments of the day.

  • Waterfront Gallery SocietyArt gallery

    745 m · 9 min walk

    Art gallery a nine-minute walk away, showcasing works by local and contemporary artists.

    Practical information

    The concierge’s wordA 9-minute walk away, this art gallery makes a lovely pause to discover local and contemporary artists during an easy stroll.

  • Salt Spring Saturday MarketTourist attraction

    842 m · 10 min walk

    Farmers' market 842 meters away, featuring a variety of local and artisanal products.

    Practical information

    The concierge’s wordFor a local, artisanal break, head to Salt Spring Saturday Market: ideal for browsing local produce and handmade creations.

  • ArtSpringArt gallery

    923 m · 11 min walk

    ArtSpring, an art gallery located 923 meters away, features a variety of contemporary art exhibitions.

    Practical information

    The concierge’s wordFor a cultural break on Salt Spring Island, head to ArtSpring if you're in the mood to explore varied contemporary art exhibitions.

  • The Glass FoundryArt gallery

    967 m · 12 min walk

    Art gallery 967 meters away, showcasing contemporary works and various exhibitions.

    Practical information

    The concierge’s wordIdeal for a cultural break if you feel like exploring contemporary works and varied exhibitions during your stay on Salt Spring Island.

  • Mouat Park and Disc GolfTourist attraction

    979 m · 12 min walk

    Mouat Park, a recreational site 979 meters away, offers facilities for disc golf and other sports activities.

    Practical information

    The concierge’s wordFor an active break on Salt Spring Island, head to Mouat Park and Disc Golf if you're in the mood for disc golf or other sports activities.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Salt Spring MarinaMarina

    162 m · 2 min walk

    Marina two minutes' walk away, providing services for boats and water activities.

    Practical information

    The concierge’s wordA 2-minute walk away, the marina offers a waterside break, ideal if you’re in the mood for nautical activities without going far.

  • Ganges MarinaMarina

    496 m · 6 min walk

    Ganges Marina, a marina six minutes' walk away, providing services for boats and water activities.

    Practical information

    The concierge’s wordFor a waterside break, head to Ganges Marina, a 6-minute walk away, especially if you're in the mood for nautical activities.

  • Centennial ParkPark

    859 m · 10 min walk

    Centennial Park, a park providing green spaces to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break, Centennial Park is well suited to a quiet pause between plans or a calm moment in nature.

  • Portlock ParkPark

    2.8 km · 5 min by car

    Portlock Park, a park providing green spaces to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break, head to Portlock Park when you feel like slowing down, with time to relax on the grass and enjoy nature.

  • Mount Erskine Provincial ParkPark

    3.0 km · 5 min by car

    Park to visit, featuring hiking trails and natural landscapes.

    Practical information

    The concierge’s wordFor a nature break on Salt Spring Island, Mount Erskine Provincial Park is well suited to a walk on the trails and open natural views.

  • Bader's BeachPark

    4.9 km · 8 min by car

    Bader's Beach, a natural park providing space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a calm green break, Bader's Beach is well suited to a relaxing moment close to nature.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Hastings House Country House Hotel?

    Check-in is generally offered in the afternoon and check-out in the late morning. Please contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    Early check-in is possible depending on the day's occupancy; an early arrival can be accommodated with luggage drop-off until the room is available.

  • Does the hotel offer a late check-out service?

    A late departure may be granted depending on availability and may incur additional charges. It is advisable to request this in advance at the reception.

  • Can the hotel hold my luggage before arrival or after departure?

    Luggage can be taken care of before check-in and stored after check-out to allow you to enjoy the estate or the village of Ganges.

Location & Access

  • Where is Hastings House Country House Hotel located on Salt Spring Island?

    Hastings House is located near the village of Ganges, on Salt Spring Island, British Columbia, on a 22-acre waterfront estate.

  • How do I get to the hotel from Vancouver or Victoria?

    The island is accessible by ferry from Vancouver (Tsawwassen), Victoria (Swartz Bay), and Crofton, as well as by seaplane from Vancouver and other points along the coast.

  • What is the distance between the hotel and the airport?

    Several options exist via the airports of Vancouver (YVR) or Victoria (YYJ) followed by ferry or seaplane; the total duration depends on connections and chosen modes of transport.

  • Is there a shuttle between Hastings House and the ferry terminal?

    The hotel offers a complimentary shuttle service to the Salt Spring Island ferry terminal at certain times. Please contact the concierge to confirm the arrangements for the day.

Rooms & Amenities

  • Is Hastings House Country House Hotel considered a luxury hotel?

    Hastings House is regarded as a luxury country house hotel, a member of Relais & Châteaux, with a high level of service and an intimate setting.

  • What types of rooms and suites are offered at Hastings House?

    The rooms and suites are decorated in a cottage or country house style, featuring a fireplace or stove, seating area, private bathroom, and often views of the garden or ocean.

  • What characterises a 'country house hotel' like Hastings House?

    A 'country house hotel' is set in a historic country house or rural estate, offering an intimate atmosphere, personalised service, and a peaceful natural environment.

  • What amenities are found in the room (Wi-Fi, air conditioning, fireplace)?

    Most accommodations feature Wi-Fi, premium bedding, a bathroom with toiletries, and some offer a fireplace, terrace or balcony. Check the amenities by room type when booking.

  • What are the general reviews of Hastings House Country House Hotel?

    Hastings House Country House Hotel generally receives excellent reviews for its service, cuisine, and setting, with guests describing it as a romantic and peaceful place.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available for free in the rooms and common areas of the hotel, allowing you to stay connected throughout your stay.

  • What services are included in the room rate?

    The stay includes a full breakfast served in the restaurant or in the room, on-site parking, access to the gardens, and some services like the shuttle to the ferry terminal.

  • Does the hotel offer room service for meals?

    Room service is offered for breakfast and some dining options, depending on the restaurant hours and the season.

  • What payment methods are accepted at the hotel?

    Hastings House accepts various payment methods, generally major credit cards and sometimes debit cards. It is advisable to check the exact terms before arrival.

  • Does the hotel have parking?

    Free private parking is available on-site for guests staying at the hotel, without the need for a reservation in most cases.

Dining

  • What type of breakfast is offered?

    The included breakfast is a full à la carte breakfast, inspired by local cuisine, which can be served in the restaurant or in the room according to your preferences.

  • What restaurants and bars are available at Hastings House Country House Hotel?

    The hotel features the fine dining restaurant Manor Dining, which offers seasonal locavore cuisine as well as a lounge bar for drinks and snacks.

  • What type of cuisine is served at the Manor Dining restaurant?

    The menu highlights local island produce, tasting menus, and a selection of international and British Columbia wines, with ocean views from the dining room.

  • Can the hotel provide menus suitable for allergies or special diets?

    Vegetarian options and some dishes suitable for dietary restrictions may be offered; it is recommended to inform about allergies or special diets before arrival or at the time of booking.

Spa & Wellness

  • Does the hotel have a spa on site?

    Hastings House has a full-service spa offering massages, facials, aromatherapy treatments, and other wellness services in a tranquil setting.

  • What types of treatments and massages are offered at the spa?

    Treatments include various types of massages, facials, and relaxation rituals inspired by aromatherapy. Details of available treatments can be provided at the time of booking.

  • Is access to the spa free or by reservation only?

    Access to the spa is by appointment, and some relaxation areas are reserved for guests with a scheduled treatment. Inquire at the time of booking your treatment.

  • Does the hotel have a swimming pool?

    Hastings House does not have an indoor or outdoor pool on its premises, but offers many outdoor relaxation areas and access to the nearby sea.

Activities & Leisure

  • What activities are offered on the Hastings House estate and nearby?

    The estate allows for walks in the gardens, wildlife observation, and the proximity to Ganges Harbour facilitates access to water activities and boat excursions.

  • Is there a gym or fitness area at the hotel?

    The hotel does not have a dedicated fitness centre, but the natural surroundings are ideal for walking, running, kayaking, and other outdoor activities.

  • Can the hotel organise excursions and activities on Salt Spring Island?

    It is possible to organise sea excursions, vineyard tours, farmers' markets, and artistic activities on the island, often with the help of the concierge.

Family & Kids

  • Is the hotel suitable for a family stay with children?

    Families are welcome, and some suites or cottages offer more space to accommodate multiple guests. Check the exact capacities of each accommodation before booking.

  • Can we request a baby cot or an extra bed for children?

    Extra beds or baby cots may be available in some rooms upon prior request, subject to availability and possibly additional charges.

  • Is there a childcare service or supervised activities for younger children?

    No structured kids' club is offered on-site, but the natural environment and outdoor activities are well-suited for families with children.

Pets

  • Are pets allowed at Hastings House Country House Hotel?

    Pets are not allowed at Hastings House Country House Hotel, with the possible exception of certain duly authorised assistance dogs.

  • Are assistance dogs allowed on the property?

    It is recommended to contact the hotel prior to arrival to inform them of the presence of an assistance dog and to check the arrangements for access to common areas.

  • Are there any specific restrictions regarding pets on the hotel premises?

    Pets cannot be left alone in the rooms and are not allowed in the restaurants or the spa, except for specific provisions for assistance dogs.

Accessibility

  • Is the hotel accessible for people with reduced mobility?

    Some areas of the estate and outdoor paths may have slopes or uneven surfaces; it is advisable to request an accessible room if mobility is limited.

  • Are there ground floor or easily accessible rooms?

    Some ground floor rooms may be more accessible and avoid stairs; it is best to specify your needs when booking to get the best configuration.

  • Are the common areas and estate easily navigable for elderly people?

    The outdoor lighting and paths are designed to facilitate movement, but the historical nature of the estate may limit some complete adaptations for disability.

Billing & Policies

  • Are airport transfers offered?

    Airport transfers are not directly provided by the hotel, but the concierge can coordinate taxis, private cars, or connections to ferry and seaplane terminals.

  • What is the hotel's cancellation policy?

    Cancellation conditions vary depending on the rate type and season; some rates are flexible with free cancellation up to a certain date, while others are non-refundable.

  • Are there additional fees for changing a reservation?

    Fees may apply for changes or late cancellations, particularly during high season or for extended stays. Details are included in your booking conditions.

  • Are there any accommodation taxes to pay?

    Local and provincial taxes are added to the room rate; there may be a lodging tax or similar fees charged according to current regulations.

  • What is the average price level for a stay at Hastings House compared to other hotels on the island?

    Rates vary according to the season, room type, and length of stay; Hastings House is positioned in a high-end price range on Salt Spring Island.

Sustainability

  • What sustainability actions does the hotel implement regarding food and local products?

    The hotel showcases island products, supports local producers for its cuisine, and maintains gardens on the estate, reducing transport distances for some food.

  • How is the estate managed to preserve the natural environment around the hotel?

    The property maintains gardens and natural spaces over 22 acres, promoting biodiversity and providing preserved green spaces around the historic buildings.

  • Does the hotel implement measures to reduce waste and energy consumption?

    Waste reduction, recycling, and energy-saving practices may be implemented in the rooms and daily operations, in line with the establishment's high-end and responsible positioning.

The Concierge answers — Hastings House Country House Hotel

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from the airport to Hastings House Country House Hotel?

    The concierge can organise a private transfer by car or taxi from Victoria or Vancouver airport to the ferry or seaplane terminals serving Salt Spring Island. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge take care of booking ferries or seaplanes to reach Salt Spring Island?

    The concierge can book BC Ferries crossings or Harbour Air or Seair seaplane flights between Vancouver, Victoria, and Salt Spring Island, according to your schedule and budget.

  • Can you help me organise taxi rides between the village of Ganges, the port, and the hotel?

    It is recommended to book a local taxi or private car in advance for your journeys between Ganges, the port, the markets, and the hotel. The concierge will provide you with the available options.

  • Is it possible to arrange a rental car for my stay on Salt Spring Island?

    The concierge can organise a car rental on Salt Spring Island or assist you in renting a vehicle from Victoria or Vancouver with directions and ferry schedules.

Restaurant Reservations

  • Can you book a table at the Manor Dining restaurant of Hastings House?

    Reservations are made through the concierge, who can book a table at the hotel's fine dining restaurant Manor Dining according to your preferred time and menu.

  • Can the concierge recommend and book restaurants in Ganges and on the island?

    The concierge can recommend and book restaurants in Ganges and on the island, including local, vegetarian, or seafood cuisines, taking into account your dietary restrictions.

  • Can I have the restaurant and breakfast menus adapted to my dietary requirements?

    It is advisable to inform the concierge prior to arrival to notify any allergies or specific diets in order to adapt the menus at the hotel restaurant and breakfast.

Spa Bookings

  • How do I book a treatment or massage at the spa of Hastings House Country House Hotel?

    Reservations for massages, facials, and aromatherapy treatments at the Hastings House spa are made through the concierge, who will inform you of the available time slots.

  • How far in advance should spa treatments at the hotel be booked?

    It is recommended to book your spa treatments several days in advance, especially during peak season, with the concierge able to advise on the quietest times.

  • Can you help me choose a spa treatment suitable for a pregnant woman?

    The concierge can guide you towards the most suitable treatments for pregnancy and check with the spa regarding the products used and any potential contraindications.

Excursions & Cultural Visits

  • Is it possible to organise a guided tour of Ganges and the art galleries of Salt Spring Island?

    The concierge can organise tours of the village of Ganges, local art galleries, artisan workshops, and farmers' markets according to the events calendar.

  • Can you book a boat or kayak tour around the island?

    The concierge can book boat excursions, kayaking, or sailing trips around Salt Spring Island with licensed local partners.

  • Can you organise a day of vineyard and local farm visits on Salt Spring Island?

    The concierge can provide an itinerary for exploring local vineyards, cideries, and farms with tastings, and arrange the necessary transportation.

Special Occasions

  • Can you help organise a wedding or ceremony at Hastings House Country House Hotel?

    The concierge can assist in organising an intimate wedding or ceremony at Hastings House, including venue, catering, floral arrangements, and coordination with hotel teams.

  • Is it possible to prepare a romantic surprise in the room for a wedding anniversary?

    It is possible to arrange a romantic setup in the room with flowers, champagne, and pastries, organised by the concierge prior to your arrival.

  • Can you organise a professional photo shoot on the hotel grounds?

    The concierge can arrange a professional photo shoot on the grounds and by the seaside, particularly for engagements, weddings, or family portraits.

Shopping & Luxury Services

  • Can you recommend the best places to buy local art and crafts?

    The concierge can recommend artisan shops, galleries, and workshops on Salt Spring Island for purchasing artworks, ceramics, or local gourmet products.

  • Is it possible to have a hairdresser or makeup artist come to the hotel before an event?

    It is possible, through the concierge, to book an in-room hair or makeup service for special events, subject to the availability of local providers.

  • Can you arrange for gifts (flowers, chocolates, wines) to be delivered directly to my room?

    The concierge can assist in organising in-room delivery of flowers, fine chocolates, wines, or selected local products, to give or celebrate an occasion.

Family Activities

  • Can you recommend child-friendly activities on Salt Spring Island?

    The concierge can suggest family walks, picnics on the grounds, farm visits, nature workshops, or activities suitable for children based on their age.

  • Is it possible to order a picnic basket for a family day out?

    It is possible to arrange a picnic basket for a family outing on the beaches or trails of the island through the concierge.

  • Can you organise a guided nature outing for children around the hotel?

    The concierge can direct you to local guides for educational walks, wildlife observation, or nature workshops for children.

Personalized Experiences

  • Is it possible to privatise a dinner or a gastronomic experience at Manor Dining?

    The concierge can privatise certain experiences, such as a special dinner at the Manor Dining restaurant or a private wine tasting, subject to availability.

  • Can you organise a cooking class or a demonstration with the hotel chef?

    It is possible to arrange a cooking class or culinary demonstration with the chef through the concierge, subject to the availability of the kitchen team.

  • Can you create a personalised wellness and discovery programme for my entire stay?

    The concierge can create a tailored programme including spa treatments, outdoor activities, culinary discoveries, and cultural visits based on your interests and the duration of your stay.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits