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5★ · Pyla-sur-Mer

Ha(a)ïtza

Pyla-sur-Mer

4.64.6/51,349 reviews · Google rating

Hotel 5-star in Pyla-sur-Mer, in the heart of Pyla-sur-Mer, featuring a beachside setting, proximity to Dune du Pilat and relaxing shared spaces.

Where is Ha(a)ïtza hotel in Pyla-sur-Mer?

Ha(a)ïtza is in Pyla-sur-Mer, close to the beach.

It is also well placed for reaching the Dune du Pilat, which shapes the rhythm of a stay here.

How much does brunch at Ha(a)ïtza cost?

Brunch rates can vary depending on the period and the format offered.

It is best to check your dates or contact the Concierge. During busy periods, booking ahead is advisable.

How do you book brunch at Ha(a)ïtza?

The simplest approach is to book ahead, especially during the busiest periods.

The Concierge can help arrange brunch around your stay dates.

A word from the Concierge

Ha(a)ïtza through the Concierge's eyes

The Ha(a)ïtza Hotel is located in Pyla-sur-Mer, France, near the beach. This five-star hotel offers a calming natural setting, perfect for relaxing stays. The proximity to the Dune du Pilat adds a unique touch to the experience. Travelers appreciate the elegance and comfort of this establishment. What sets Ha(a)ïtza Hotel apart is its warm and welcoming atmosphere. Guests enjoy quality service, with particular attention to detail. The hotel positions itself as a peaceful retreat, ideal for rejuvenation. Common areas are designed to promote relaxation and well-being. Before you go, know that this hotel is well-suited for couples, solo travelers, and families. The summer season attracts many visitors, but the setting is pleasant year-round. Be sure to check the availability of outdoor activities, such as hiking or water sports. _My tip from the Concierge:_ book your stay in advance to take advantage of the best offers, especially during peak season.

Why choose Ha(a)ïtza?

Ha(a)ïtza is an exceptional address in Pyla-sur-Mer, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast before the Dune du Pilat

    Beginning the day at Ha(a)ïtza before heading to the Dune du Pilat gives the stay its finest rhythm. An unhurried breakfast followed by an early outing to the dune or the beach allows guests to enjoy softer light and a quieter coastline. It is an ideal experience for travellers wishing to combine hotel comfort with direct contact with the landscape.

    IncontournableIncluded in your stay
  • Brunch in Pyla-sur-Mer

    Much sought after, brunch at Ha(a)ïtza belongs to the local art of living: taking one’s time, extending the morning and making the meal an occasion in itself. It is an excellent option for a weekend for two, a family gathering or a holiday lunch before a walk along the coast. During busy periods, advance booking is advisable.

    Très demandéReservation required
  • Wellness pause after the beach

    After a day shaped by sand, wind and Atlantic light, returning to a moment of calm within the hotel transforms the quality of the stay. The experience rests on a simple idea: giving the body time to recover and extending the benefits of the open air in a more enveloping setting. It is particularly well suited to couples and travellers seeking rest.

    Reservation required
  • Coffee and reading after a walk

    One of the quieter pleasures of a stay at Ha(a)ïtza lies in returning from a walk in Pyla-sur-Mer and extending the moment with a pause in the café or one of the hotel’s shared spaces. A coffee, a few pages read in peace, the feeling that nothing needs to be hurried: this carefully shaped simplicity often captures the true luxury of a holiday on Arcachon Bay.

    Included in your stay
  • Atlantic weekend for two

    For a couples’ stay, Ha(a)ïtza offers a particularly fluid sequence: arrival in Pyla-sur-Mer, settling into a comfortable room or suite, a walk to the beach, dinner at the hotel, then waking to another day shaped by dune, sea and moments of relaxation. The appeal lies in its balance of elegance, nature and freedom from strain.

    CouplesReservation required
  • Off-season escape on the Bay

    Ha(a)ïtza takes on a particularly appealing tone outside the busiest months. The coastline regains a greater sense of calm, the light becomes more nuanced and the hotel is experienced as a refuge. For travellers who favour walking, dining, rest and a more intimate relationship with the landscape, this off-season interlude offers a deeper reading of Pyla-sur-Mer.

    Mi-saisonReservation required

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 12:00

Pets

Pets are welcome at no extra charge.

Pets are allowed. Charges may be applicable.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Guest reviews

4.6 / 5 · 1,349 reviews

5/5Chris T

⭐⭐⭐⭐⭐ I don’t impress easy but this place earned it. My lady had a massage that flat out reset her whole world. Came back glowing and relaxed like she’d been gone a week. That spa is serious business. Dinner at the…

3/5Ptr Jrd1

A(a)pero before dinner, we order a bottle of champagne for 4, it probably took a good 20min to come, with the wrong glasses. The service staff was very nice but unfortunately quite hopeless. D(o)omage…

5/5Jasmine Gercke

The service was wonderful. The room was small and stylish. The clients were friendly and the breakfast was lovely.

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Ha(a)ïtza?

    Check-in is generally possible from 16:00 and check-out is until 12:00, according to the information provided by the hotel.

  • Can I check in early?

    Early check-in depends on room availability on the day of arrival and may incur additional charges. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel have parking?

    The hotel has private parking on site, accessible by reservation, with valet service and charging stations, charged at approximately 25 EUR per day.

  • Is it possible to request a late check-out at Ha(a)ïtza?

    A late check-out may sometimes be granted depending on hotel occupancy and may be charged. Please contact the concierge to confirm the arrangements for the day.

  • Are airport transfers offered?

    Transfers can be arranged for an additional fee by external providers, by car or van according to your needs. Please contact the concierge to confirm the arrangements for the day.

Location & Access

  • Where is the Ha(a)ïtza hotel located in Pyla-sur-Mer?

    The hotel is located at 1, avenue Louis Gaume, 33115 Pyla-sur-Mer, in the heart of Pyla and in immediate proximity to the Dune du Pilat.

  • How do I get to the hotel by car from Bordeaux?

    From Bordeaux, follow the A63 then the A660 towards Arcachon, then the N250 towards Pyla-sur-Mer to reach the hotel.

  • What is the distance between the Ha(a)ïtza hotel and the beach?

    The nearest beach is approximately 250 metres from the hotel, accessible on foot in a few minutes.

  • What is the distance between the hotel and the airport?

    Bordeaux-Mérignac Airport is located approximately 65 km from the hotel, which is just under an hour's drive depending on traffic.

  • What is the nearest train station to Ha(a)ïtza?

    The train stations of Arcachon or La Teste-de-Buch are about 9 km from the hotel, which is around fifteen minutes by car.

Rooms & Amenities

  • How many rooms and suites does the Ha(a)ïtza hotel offer?

    The hotel has 38 rooms, suites, and one apartment, all featuring bright and contemporary design by Philippe Starck.

  • What types of rooms are offered at Ha(a)ïtza?

    The available room types include double rooms, suites, and one apartment, according to online booking information.

  • What amenities can be found in the hotel rooms?

    The rooms are equipped with a minibar, television, private bathroom, and air conditioning. Please contact the concierge to confirm the details for the day.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the establishment, in the rooms and common areas.

  • Can we book a room with a specific view (pool, village, etc.)?

    Some rooms and suites may offer views of the pool or the village of Pyla. Please contact the concierge to confirm the details for the day.

Included Services

  • What type of breakfast is offered?

    Breakfast can be served in the restaurant or in the room, with a continental or brunch option depending on the day and chosen package.

  • Is housekeeping provided daily at Ha(a)ïtza?

    Daily housekeeping is provided in the rooms, in accordance with the standards of a 5-star hotel.

  • Is the hotel reception open 24 hours a day?

    The reception is open during the day for welcoming guests, late arrivals, and customer requests. Please contact the concierge to confirm the details for the day.

  • Is on-site parking charged for hotel guests?

    On-site private parking is available for a daily fee and by reservation, with valet service available.

  • Does the hotel offer luggage storage before check-in or after check-out?

    Luggage storage can generally be provided to keep your bags before arrival or after departure. Please contact the concierge to confirm the details for the day.

Dining

  • What restaurants are available at Ha(a)ïtza?

    The hotel offers three restaurants, a brasserie open continuously from 12:00 to 23:00, a café, a cocktail bar, and the Skiff Club, a 2 Michelin star restaurant.

  • Does the hotel organise a brunch, and when?

    The Brasserie Ha(a)ïtza offers a brunch on Sundays, featuring French cuisine and vegan options according to reviews and the menu.

  • What are the service hours of the brasserie and café Ha(a)ïtza?

    The Brasserie Ha(a)ïtza serves daily from 12:00 to 23:00, while the Café Ha(a)ïtza is open from 12:00 to 14:30 and from 19:00 to 22:30.

  • Is the bar at Ha(a)ïtza hotel open all day?

    The hotel's cocktail bar is open daily from 09:00 to 01:00, offering a view of the indoor pool.

  • What cuisines and dietary options are offered in the hotel's restaurants?

    The dining options include French cuisine, with a Michelin-starred gourmet restaurant, and vegan options are available.

Spa & Wellness

  • What facilities does the Codage spa at Ha(a)ïtza offer?

    The Codage spa at the hotel features four treatment rooms, a nail bar, a sauna, and a David Lucas hair salon, open daily from 10:00 to 20:00 by appointment.

  • What types of wellness treatments and services are available at the hotel?

    The hotel has a spa and wellness centre offering massages, sauna, jacuzzi, changing rooms, fitness room, and various body treatments.

  • What are the opening hours of the spa at Ha(a)ïtza hotel?

    The spa hours are generally from 10:00 to 20:00 each day, by appointment for treatments and services.

  • Does the hotel have a swimming pool?

    The hotel has an indoor pool with a retractable roof, featuring an attractive terrace, accessible to guests.

  • Is there a gym or fitness area at Ha(a)ïtza?

    A fitness room is available in the hotel, with changing rooms and basic equipment for training.

Activities & Leisure

  • What leisure activities are offered at the Ha(a)ïtza hotel?

    The activities offered include spa, swimming pool, bike rental, massages and fitness, with extra charges for certain services.

  • Can one easily access the Dune du Pilat from the hotel?

    The Dune du Pilat is located in close proximity to the hotel, allowing for walks and hikes that are accessible on foot or a short trip.

  • What activities are possible around the Arcachon Basin from Ha(a)ïtza?

    The Arcachon Basin offers water activities, boat trips and exploration of oyster farming villages, easily organised from the hotel.

  • Does the hotel offer any special activities or events such as a brunch or themed evenings?

    A Sunday brunch is served at the Brasserie Ha(a)ïtza, which is highly appreciated by guests according to reviews.

  • Can bikes be rented directly from the Ha(a)ïtza hotel?

    Bikes can be rented through the hotel or its partners, allowing you to explore the cycling paths of the Basin. Contact the concierge to confirm the arrangements for the day.

Family & Kids

  • Does the hotel have rooms suitable for families with children?

    Family rooms and suites can accommodate families, with the possibility of extra beds or a baby cot depending on availability.

  • Is the hotel restaurant suitable for children (high chairs, menus, etc.)?

    High chairs are available in the restaurant and services suitable for children can be offered.

  • Does Ha(a)ïtza offer a babysitting or childcare service?

    A childcare or babysitting service can be provided through external providers. Contact the concierge to confirm the arrangements for the day.

  • Are the surroundings of Pyla suitable for family stays with children?

    The activities in the area, such as the beach or the Dune du Pilat, are suitable for family outings with children.

Pets

  • Are pets allowed at Ha(a)ïtza?

    Pets are allowed in the establishment, with an additional charge that may apply.

  • Is there an extra charge for bringing a pet?

    An extra charge is generally applied for accommodating pets, depending on their size and type. Please contact the concierge to confirm the terms for the day.

  • Do pets have access everywhere in the hotel (restaurants, spa, pool)?

    Restrictions may exist for pet access to certain areas such as the spa or restaurants. Please contact the concierge to confirm the terms for the day.

  • Does the hotel have suitable areas for walking a dog?

    Some outdoor or terrace spaces may be more suitable for pets accompanying their owners.

Accessibility

  • Is the Ha(a)ïtza hotel accessible to people with reduced mobility?

    The restaurant and some common areas are indicated as wheelchair accessible, with adapted seating available.

  • Does the hotel parking have spaces reserved for disabled persons?

    The parking includes spaces accessible to people with reduced mobility, facilitating access to the establishment.

  • Are the rooms easily accessible by wheelchair?

    Lifts and specific facilities may be present to access the rooms and common areas. Please contact the concierge to confirm the terms for the day.

  • Does the hotel offer special equipment for guests with disabilities?

    Specific equipment such as ramps or adapted toilets may be available depending on the type of room.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation and prepayment conditions vary according to the type of accommodation and the booking channel; they are indicated for each room at the time of booking.

  • What payment methods are accepted at Ha(a)ïtza?

    Payment is generally made by credit cards, with the possibility of pre-authorisation or prepayment depending on the chosen rate.

  • Are there any tourist taxes to pay?

    Tourist taxes are to be paid on-site according to the local regulations of Pyla-sur-Mer and the type of stay.

  • Are certain services such as the spa or parking charged extra?

    Additional charges may apply for parking, pets, certain spa services or activities, as indicated at the time of booking.

  • Does the hotel have specific conditions for groups or private events?

    Special conditions may apply for group bookings or events. Please contact the concierge to confirm the terms for the day.

Sustainability

  • Does the use of skincare products at the spa follow a responsible approach?

    The hotel features a Codage spa that promotes a more skin-friendly approach, with products formulated according to modern standards.

  • Is the hotel located in a preserved natural environment?

    The establishment located in Pyla-sur-Mer benefits from a preserved natural environment around the Basin, which requires special attention to the surroundings and the dune.

  • Does Ha(a)ïtza implement actions to reduce waste or single-use plastic?

    Efforts may be made to limit waste, particularly through the shop and family bakery. Please contact the concierge to confirm the terms for the day.

  • Is the Ha(a)ïtza hotel the result of the renovation of an existing building?

    The historic building from the 1930s has been renovated into a luxury hotel, which aligns with a rehabilitation approach rather than new construction.

  • Are measures taken to limit water and energy consumption at Ha(a)ïtza?

    Responsible management practices for water and energy may be encouraged in a modern 5-star hotel. Please contact the concierge to confirm the terms for the day.

The Concierge answers — Ha(a)ïtza

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer to or from Bordeaux-Mérignac airport?

    The concierge can organise a private transfer between Bordeaux-Mérignac airport and the hotel, by car or van, with personalised welcome according to your flight schedule.

  • Can the concierge book a taxi or VTC for my trips around the Arcachon Bay?

    The concierge can book taxis or VTCs for your trips to Arcachon, the Dune of Pilat, or Bordeaux, according to your wishes and schedule.

  • Is it possible to rent a car with the help of the concierge during my stay at Ha(a)ïtza?

    The concierge can rent a car with or without a driver, tailored to your needs, for the duration of your stay in Pyla.

  • Can you help me organise my journey between Arcachon train station and the hotel?

    The concierge can provide information on train schedules to Arcachon or Bordeaux and coordinate a transfer to or from the station.

  • Can the concierge organise a boat transfer on the Arcachon Bay?

    The concierge can arrange boat-taxi transfers on the Arcachon Bay to various villages or beaches.

Restaurant Reservations

  • Can you book a table at the Skiff Club during my stay?

    Reservations are made through the concierge, who can secure a table at the Skiff Club, the hotel's 2 Michelin star gastronomic restaurant.

  • Can the concierge suggest and book seafood restaurants nearby?

    The concierge can recommend and reserve quality seafood restaurants and bistros around the Arcachon Bay according to your preferences.

  • Can you book the Sunday brunch at the hotel's brasserie?

    Reservations are made via the concierge, who can organise a Sunday brunch at the Brasserie Ha(a)ïtza.

  • Is it possible to organise a private dinner for a small group at Ha(a)ïtza?

    The concierge can organise private or semi-private dinners in the hotel's dining spaces according to the size of the group.

Spa Bookings

  • Can you book a treatment at the Codage spa and an appointment with the hairdresser David Lucas?

    Reservations are made through the concierge, who can book Codage treatments at the spa or a hair appointment with David Lucas.

  • Can the concierge organise a couples massage at the hotel spa?

    The concierge can organise couples massage sessions at the spa with slots coordinated according to your availability.

  • Can you help me plan a complete wellness programme at the spa over several days?

    The concierge can plan a wellness journey including sauna, hot tub, facial and body treatments during your stay.

Excursions & Cultural Visits

  • Is it possible to book a guided tour of the Dune du Pilat through the concierge?

    The concierge can organise a guided tour of the Dune du Pilat with transfers and accompaniment according to your wishes.

  • Can you organise a traditional boat trip on the Bassin d’Arcachon?

    The concierge can book traditional pinasse trips on the Bassin with a skipper, exploring oyster farming villages and tastings.

  • Can the concierge organise a day around the vineyards of Bordeaux?

    The concierge can suggest itineraries and guides to discover the wine châteaux around Bordeaux with tastings.

Special Occasions

  • Can you prepare a romantic surprise in the room for a special occasion?

    The concierge can organise a romantic room decoration with flowers, champagne, and treats for a birthday or a marriage proposal.

  • Is it possible to organise a birthday with a personalised cake at the hotel?

    The concierge can coordinate a personalised cake and a festive table at the restaurant or in the room to celebrate a birthday.

  • Can the concierge organise a private cocktail or an intimate reception at Ha(a)ïtza?

    The concierge can assist in organising a small reception or private cocktail at the bar or in the hotel lounges.

Shopping & Luxury Services

  • Can you organise a shopping session in luxury boutiques in Bordeaux?

    The concierge can advise and organise a shopping session in the high-end boutiques of Pyla, Arcachon, or Bordeaux.

  • Does the concierge offer assistance for a makeover or style advice?

    The concierge can book stylist or makeover services in collaboration with the hotel’s hair salon and lifestyle boutique.

  • Is it possible to have pastries from the hotel delivered for an event or to the room?

    The concierge can arrange for pastries from the family house to be delivered to the room or for private events.

Family Activities

  • Can you recommend activities for a family with children around Pyla?

    The concierge can suggest child-friendly activities such as beach walks, boat outings, or fun visits to the Dune du Pilat.

  • Can the concierge arrange bicycle rentals for the whole family?

    The concierge can organise the booking of family-friendly bicycles to explore the Basin on the cycling paths.

Personalized Experiences

  • Can you prepare a customised stay combining gastronomy, spa, and excursions?

    The concierge can create a tailored programme combining gastronomy at the Skiff Club, Codage spa, and discovery of the Arcachon Basin.

  • Is it possible to book a private cooking class or wine tasting through the concierge?

    The concierge can organise private classes, such as a local cooking class or an introduction to Bordeaux wine tasting, subject to availability.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits