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5★ · Grau Roig

Grau Roig Andorra Boutique Hôtel & Spa

Grau Roig

4.64.6/51,056 reviews · Google rating

Hotel 5-star in Grau Roig, Andorra, in the heart of Grau Roig, featuring direct access to Grandvalira, spa time and mountain-house dining.

Is Grau Roig Andorra Boutique Hôtel & Spa a ski-in, ski-out hotel in Grandvalira?

Yes, the stay is designed around direct access to the Grandvalira ski area.

That makes morning departures easier and the return to the hotel after skiing more straightforward.

What sets Grau Roig Andorra Boutique Hôtel & Spa apart from a standard hotel?

The hotel offers a more intimate feel, with the character of a carefully designed mountain house.

Warm interiors, calming shared spaces and the spa give the stay a more personal rhythm.

Are rates at Grau Roig Andorra Boutique Hôtel & Spa higher than at a standard hotel?

Rates vary with the season, your travel dates and the room category selected.

For a ski stay or a summer break, it is best to check your exact dates or contact the Concierge.

A word from the Concierge

Grau Roig Andorra Boutique Hôtel & Spa through the Concierge's eyes

Grau Roig Andorra Boutique Hotel & Spa is located in Grau Roig, Andorra, in the heart of the Pyrenees. This 5★ hotel offers a warm and friendly atmosphere, perfect for mountain lovers. The proximity to ski slopes attracts many visitors in winter, while summer reveals lush landscapes and hiking trails.

What sets this hotel apart is its authentic mountain setting and relaxing spa. Guests appreciate the warm and elegant design, reflecting the local culture. The common areas invite relaxation after a day of outdoor activities. Modern amenities and attentive service contribute to a pleasant experience for all guests.

Before visiting, know that this hotel is particularly suitable for couples and families, as well as winter sports enthusiasts. The high season focuses around winter months, but summer also offers great opportunities to explore nature. Be sure to check availability, as the hotel can fill up during peak periods.

_My tip from the Concierge: book your ski activities in advance to enjoy the best deals and avoid long lines._

Why choose Grau Roig Andorra Boutique Hôtel & Spa?

Grau Roig Andorra Boutique Hôtel & Spa is an exceptional address in Grau Roig, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Direct access to Grandvalira

    One of the most sought-after privileges in Grau Roig is the immediate relationship with the ski area. Staying here allows the day to be shaped around skiing rather than logistics, with easy morning departures and a return to the hotel that preserves the comfort of a true mountain refuge.

    Incontournable en hiverIncluded in your stay
  • After-ski at the spa

    After several hours spent in the cold and on the slopes, time in the spa transforms the rhythm of the stay. Warmth, muscular release and silence create a second part of the day, more inward-looking and especially valued by travellers who want to combine physical activity with proper recovery.

    Bien-êtreReservation required
  • Dinner in the spirit of a mountain house

    In the evening, dining extends the spirit of the place in an atmosphere made for slowing down. It offers what one expects from a refined alpine address: warmth, comfort, attentive service and the pleasure of gathering after a day outdoors in a setting faithful to the hotel’s mountain identity.

    Reservation required
  • A quiet pause facing the Pyrenees

    The Grau Roig experience is not defined only by activities, but by the quality of the in-between moments. Settling into the shared spaces, watching the light on the mountains, reading, talking or simply doing nothing is part of the stay. It is often there that the hotel’s deeply soothing character becomes most apparent.

    SignatureIncluded in your stay
  • Summer escape on the trails of Grau Roig

    When the snow retreats, the hotel becomes an ideal base for discovering another side of the Andorran mountains. Green landscapes, trails and wide panoramas invite a more contemplative stay, in which walking, fresh air and a return to calm naturally take over from winter sports.

    Included in your stay
  • A high-altitude stay for two

    With its warm interiors, mountain setting and emphasis on wellbeing, the hotel is especially well suited to time away for two. A stay here can be shaped around a simple, balanced rhythm: skiing or walking, time at the spa, an unhurried dinner and long evenings sheltered from the cold.

    CouplesIncluded in your stay

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 29 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Guest reviews

4.6 / 5 · 1,056 reviews

3/5Asaf Fisher

Disclaimer we came a day before to put out ski equipment and the stuff was very helpful so I put 3 stars for service although it should be less. The hotel is a lot more expansive than it should be (up until the…

1/5Jenny W

Spent $10k booking a family holiday for 2 rooms for 5 days that we were genuinely looking forward to - a relaxing ski holiday in a beautiful sanctuary in the mountains. However, it turns out there is no relaxation. I…

2/5Natalia Bocharova

The price/quality ratio is poor. I don't recommend the "Romantica" room. It's on the top floor (attic), and the mountain view is blocked by a balcony that's inaccessible. The windows are small, so you won't enjoy the…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Does the hotel have parking?

    Yes, a private parking is available on site. Free parking is mentioned by several sources of hotel reviews and information.

  • What are the check-in and check-out times?

    Check-in starts at 15:00 and check-out is possible until 12:00. These times are indicated on the establishment's booking information.

  • Can I check in early?

    Early check-in depends on the availability of the day. Contact the concierge to confirm the day's arrangements.

Location & Access

  • Where is the Grau Roig Andorra Boutique Hotel & Spa located exactly?

    The hotel is located in Grau Roig, in the Grandvalira area, at the address AD200, Principality of Andorra. It is situated at the foot of the ski slopes.

  • Is the hotel close to the centre of Grau Roig?

    The establishment is about 500 metres from the centre of Grau Roig according to Booking. It is located in the Grandvalira Grau Roig area.

  • What is the distance between the hotel and the airport?

    Barcelona Airport is indicated to be 141.1 km away in TripAdvisor reviews. For other airports, contact the concierge to confirm the distances for the day.

  • Are transfers to the airport offered?

    The availability of private transfers is not detailed in the sources consulted. Contact the concierge to confirm the arrangements for the day.

Rooms & Amenities

  • How many rooms does the hotel have?

    The hotel has 42 rooms. Several sources describe it as a boutique mountain hotel with views of the Pyrenees.

  • Is Wi-Fi available in the hotel?

    Yes, free Wi-Fi is available throughout the hotel. This information is mentioned on the official website and by the Andorra convention bureau.

  • Do the rooms have mountain views?

    The establishment offers mountain-style rooms and suites. Sources notably mention spectacular views and noble materials.

  • What types of rooms or suites are available?

    Rooms are offered in both room and suite formats. Booking notably mentions a suite option among the available accommodations.

  • Do the rooms have luxury welcome products?

    Yes, Bvlgari welcome products are mentioned by the Andorra convention bureau. This service is part of the hotel's high-end experience.

Dining

  • What type of breakfast is offered?

    Breakfast is offered in continental, full English/Irish, gluten-free, buffet, and à la carte versions. Booking also reports a very good rating of 9.2 awarded by guests.

  • What restaurants are there in the hotel?

    The hotel has three restaurants: La Marmita, Teatre del Vi, and La Vaqueria. Special offers on the official website also confirm on-site dining.

  • Can we have dinner at the hotel in the evening?

    Yes, lunch and dinner options are offered on-site depending on the opening periods. Hours may vary according to the season and occupancy.

  • Is breakfast included in the rate?

    The exact offer depends on the period and the open restaurants. Booking indicates on-site dining and the official site announces offers including lunches and dinners.

Spa & Wellness

  • What facilities does the spa offer?

    The spa includes a heated pool, a hot tub, a sauna, a Turkish bath, and a relaxation area. The convention office adds a pool, a Turkish bath, a Finnish sauna, and a fitness room.

  • Does the hotel have a pool?

    Yes, the hotel has a pool. Booking and the spa information on the official website confirm this.

  • What wellness treatments are available at the spa?

    The spa also offers massages, facials, body treatments, and beauty services. Couples massages are among the services listed by Booking.

  • Should spa treatments be booked in advance?

    Yes, massages are among the available services. Advance booking is recommended to secure the desired time.

  • Is there a gym in the hotel?

    Yes, a fitness centre is available. Booking and the convention bureau mention a fitness room on site.

  • Is the spa open all year round?

    The wellness areas include a heated pool, sauna, Turkish bath, and relaxation area. The spa is presented as integrated into Andorran-style decor.

Activities & Leisure

  • What mountain activities can be done from the hotel?

    The establishment offers skiing, hiking, cycling, bike tours, walking, and bike rentals. Booking also mentions horseback riding, fishing, and a golf course less than 3 km away.

  • Can you ski directly from the hotel?

    The hotel is described as a mountain establishment at the foot of the Grandvalira slopes. Official sources and Booking present it as ideal for ski stays.

  • Can you rent bikes at the hotel?

    The hotel offers bike rental services according to Booking. Availability may vary depending on the season and demand.

  • What activities are offered in winter?

    The availability and schedule of winter activities depend on the season. The Grau Roig area is located at the foot of Grandvalira, which promotes snow sports.

Family & Kids

  • Is the hotel suitable for families with children?

    Yes, the hotel is suitable for families according to Booking. The listing also indicates a children's playground and a games room.

  • Are there activities for children on-site?

    Yes, a children's playground is listed among the available activities. Booking also mentions activities for children and a games room.

  • Does the hotel offer baby cots or extra beds?

    Children are mentioned in family activities and the playroom. Baby amenities or extra beds should be confirmed directly.

Pets

  • Are pets allowed at Grau Roig Andorra Boutique Hôtel & Spa?

    Yes, pets are allowed at Grau Roig Andorra Boutique Hôtel & Spa. Specific conditions may depend on the type of animal and the stay.

  • Do we need to inform the hotel if we are coming with a pet?

    The conditions for pets depend on the reservation and the establishment. Contact the concierge to confirm the arrangements for the day.

  • Are dogs allowed in the rooms?

    Yes, pets are accepted at Grau Roig Andorra Boutique Hôtel & Spa. The exact conditions may depend on the reservation and the type of animal.

  • Are there extra charges for pets?

    The acceptance of pets must be confirmed before arrival. Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Is the hotel accessible for people with reduced mobility?

    Detailed accessibility is not specified in the consulted sources. Please contact the concierge to confirm the arrangements for the day.

  • Is there a lift in the hotel?

    The establishment offers a lift and wellness facilities on multiple levels. Specific wheelchair accommodations should be confirmed directly.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate booked and the booking platform. Booking specifies that conditions vary according to the chosen option.

  • Are there any tourist taxes to pay?

    The tourist tax may apply according to local regulations and the type of booking. Please contact the concierge to confirm the arrangements for the day.

  • What is the average price of a room at Grau Roig Andorra Boutique Hôtel & Spa?

    The displayed price depends on the date, room type, and booking channel. TripAdvisor indicates a historical range of €266 to €345 for a standard room.

  • Are the rooms non-smoking?

    Yes, the rooms are non-smoking according to TripAdvisor. This indication is listed among the amenities and rules of the establishment.

  • Are there additional charges for activities or the spa?

    Services with additional charges are mentioned for several activities and services. Booking indicates that fees may apply depending on the chosen service.

Sustainability

  • Does the hotel have a sustainable or ecological approach?

    The official site highlights an approach to mountain stays with comfort, relaxation, and quality services. The consulted sources do not detail any specific environmental certification.

  • Does the establishment use eco-friendly welcome products?

    Sustainable practices are not detailed in the consulted sources. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel have concrete actions to save energy?

    Measures to reduce consumption are not detailed in the consulted sources. Please contact the concierge to confirm the arrangements for the day.

Included Services

  • What is the style and positioning of the hotel?

    The official site indicates a luxury boutique hotel in the heart of the Andorran Pyrenees. The highlighted positioning is that of a high-end mountain stay.

  • Does the hotel offer concierge or personalised assistance services?

    The service is presented as attentive and of high-end boutique level. The official site emphasises impeccable service and a rewarding stay.

  • Are there special offers or packages?

    Special offers and promotions are published on the official website. They may include stays with activities, lunches or dinners depending on the period.

  • Does the hotel offer a valet service?

    The valet service is not specified in the sources consulted. Contact the concierge to confirm the arrangements for the day.

  • Can room service be ordered?

    Room service is not explicitly detailed in the sources consulted. Contact the concierge to confirm the arrangements for the day.

The Concierge answers — Grau Roig Andorra Boutique Hôtel & Spa

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Barcelona airport for our arrival?

    The concierge can organise a private transfer from the airports of Andorra, Barcelona, or Toulouse, subject to availability. It is recommended to confirm the schedule, number of passengers, and luggage in advance.

  • Is it possible to have a vehicle with a baby seat for our transfer?

    The concierge can book a driver with a child seat if the request is made in advance. It is recommended to specify the age of the children and the exact pick-up time.

  • Can you arrange a shuttle to go for dinner in Pas de la Case and then return to the hotel?

    The concierge can coordinate a round trip transport to Pas de la Case or other nearby villages. Availability varies depending on the season and desired timings.

  • How can we organise our arrival if we are coming by rental car?

    The concierge can arrange a welcome with luggage upon arrival, depending on the drop-off point. It is recommended to provide the exact arrival time and flight or train number.

Restaurant Reservations

  • Can you reserve a table for a gourmet dinner at the hotel?

    Reservations are made through the concierge, who can check availability at the hotel's restaurants. It is recommended to specify the desired time, dietary restrictions, and number of guests.

  • Is it possible to have a quiet table for a lunch for two?

    The concierge can request a table with a view or in a quieter area, subject to availability. It is recommended to make the request as soon as the stay is booked.

  • Can the restaurant adapt the menu in case of food allergies?

    The concierge can inform the catering team about allergies or special diets. It is recommended to communicate these in advance to facilitate arrangements.

  • Which restaurants are open during our stay?

    The concierge can check the opening hours of the restaurants during your stay. Services may vary depending on the season, days of the week, and occupancy.

Spa Bookings

  • Can you book a couple's massage at the spa?

    The concierge can reserve a slot at the spa and confirm the duration of available treatments. It is recommended to book early for late afternoon and weekend slots.

  • Is it possible to arrange a wellness half-day during our stay?

    The concierge can organise a wellness programme combining treatments, pool access, and relaxation space. It is recommended to indicate your preferences, such as relaxation, recovery, or facial treatment.

  • Can a spa treatment be booked right after a day of skiing?

    The concierge can check private slots or treatments at staggered times depending on availability. It is recommended to specify the preferred time and the number of people.

Excursions & Cultural Visits

  • What half-day excursions do you recommend around Grau Roig?

    The concierge can suggest excursions in the Andorran valleys, depending on the season and weather conditions. It is recommended to choose between nature, heritage, or scenic views.

  • Can you organise a private guided tour of Andorra la Vella?

    The concierge can arrange a private tour with a local guide if available. It is recommended to specify the desired language and acceptable walking level.

  • What can we do in the area if we do not ski?

    The concierge can suggest activities suitable for the season, such as hiking, scenic views, or heritage sites. It is recommended to request a programme based on the day's weather.

Special Occasions

  • Can you prepare a birthday surprise in the room?

    The concierge can coordinate a romantic surprise in the room with flowers, champagne, or decorations. It is recommended to specify the date, time, and desired budget.

  • Is it possible to organise a private romantic dinner?

    The concierge can arrange a special request for a private dinner or a romantic setup. It is recommended to confirm the details at least a few days in advance.

  • Can you arrange a special welcome for a wedding anniversary?

    The concierge can prepare a cake, a bottle, or a personalised message for a celebration. It is recommended to indicate the name, occasion, and delivery time.

Shopping & Luxury Services

  • Where can luxury boutiques be found near the hotel?

    The concierge can direct you to high-end boutiques and addresses in the vicinity. It is recommended to specify the desired brand and type of item.

  • Can you help organise gift shopping before our arrival?

    The concierge can facilitate a personalised shopping request according to your preferences. It is recommended to provide sizes, colours, and brands before your arrival.

  • Can the laundry service handle delicate garments?

    The concierge can recommend a laundry or wardrobe maintenance service according to your needs. It is recommended to check the timelines for delicate or urgent items.

Family Activities

  • What mountain activities are suitable for a family with young children?

    The concierge can suggest activities suitable for children based on their age and the season. It is recommended to specify the age ranges to receive relevant suggestions.

  • Can you recommend an easy walk to do with a pushchair?

    The concierge can assist in organising a family outing with a moderate pace and regular breaks. It is recommended to request a short and accessible activity for the little ones.

  • Are there ideas to keep children occupied at the end of the day?

    The concierge can check the availability of equipment or activities for children. It is recommended to ask for options that suit the timings of your stay.

Personalized Experiences

  • Can you create a customised programme for a weekend for two?

    The concierge can design a tailored stay combining skiing, relaxation, gastronomy, and excursions. It is recommended to indicate your priorities to build a coherent programme.

  • Is it possible to have personalised recommendations based on the weather?

    The concierge can adapt activities to your level, the weather, and the available time. It is recommended to specify whether you prefer an active, relaxing, or gastronomic stay.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

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