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5★ · Koala

Grand Hyatt Kauai Resort & Spa

Koala

4.74.7/54,707 reviews · Google rating

Hotel 5-star in Koala, United States, in the heart of Koala, featuring direct beach access, tropical gardens and an aquatic area with lagoon.

Is the beach at Grand Hyatt Kauai suitable for swimming?

The resort has direct beach access on the coast, making it easy to move between the hotel and the shoreline.

For swimming, sea conditions can vary. It is best to check the ocean conditions on site before going into the water.

Does Grand Hyatt Kauai have a lazy river or a large aquatic area?

The property offers several pools and an aquatic setting designed for swimming, relaxing and spending time by the water.

It suits travellers who choose the hotel as much for its resort facilities as for its beachside setting.

Is breakfast included at Grand Hyatt Kauai?

Breakfast is one of the highlights of the stay, especially when taken overlooking the tropical gardens.

Depending on the dates and room category, it may or may not be included. It is best to check your booked offer or contact the Concierge.

A word from the Concierge

Grand Hyatt Kauai Resort & Spa through the Concierge's eyes

Grand Hyatt Kauai Resort & Spa is located in Koala, United States. This five-star hotel offers a tropical setting, perfect for a relaxing stay. Nestled along the coast, it provides direct beach access and lush gardens. The property stands out with its architecture inspired by Hawaiian traditions, creating a warm and welcoming atmosphere. Guests particularly appreciate the spacious and well-designed common areas.

What sets this hotel apart is its commitment to wellness. Facilities include multiple pools, a full-service spa, and water activities. Families and couples find a balance between relaxation and entertainment here. The overall ambiance invites relaxation, with spaces conducive to meditation and contemplation. Visitors can also enjoy local cuisine at various on-site restaurants.

Before you go, know that this hotel suits all types of travelers. Couples will enjoy romantic getaways, while families will find activities for all ages. The high tourist season runs from December to April, with pleasant weather. Be sure to book your activities in advance to secure your spot.

_My tip from the Concierge: explore the hotel gardens at dawn for a peaceful and rejuvenating experience._

Why choose Grand Hyatt Kauai Resort & Spa?

Grand Hyatt Kauai Resort & Spa is an exceptional address in Koala, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast overlooking the tropical gardens

    Beginning the day in the soft morning light is one of the most consistent pleasures of the stay. Breakfast overlooking the gardens, with the air still cool and the vegetation already vivid, immediately sets the tone for Kauai: a journey shaped by rhythm rather than haste. Ideal for couples and families alike who want to start the day in a calm frame of mind.

    EssentielIncluded in your stay
  • A day between pools, lagoon and unhurried time by the water

    The resort is also best understood through its aquatic world. Alternating between swimming, drifting, reading by the water and shaded pauses reveals what makes the property distinctive. This experience especially suits travellers who choose the hotel as much for its facilities as for its oceanfront setting, and who want to enjoy a true resort day without an overplanned schedule.

    SignatureIncluded in your stay
  • A spa wellbeing ritual after a morning in the sun

    After a few hours spent between gardens, shoreline and pools, a spa treatment takes on a particular meaning. It is not merely an indulgence, but a way of extending the release already created by climate and landscape. This interlude suits travellers who want to turn the resort’s ambient relaxation into genuine physical and mental recovery.

    Bien-êtreReservation required
  • A dawn walk through the gardens

    When the resort is still quiet, the gardens reveal a different texture: angled light, light humidity and a silence punctuated by the surrounding natural world. This early walk, simple in appearance, is one of the best ways to enter the island’s tempo. It will appeal to travellers who enjoy observing a place before the day’s activity begins and who value a more attentive sense of presence.

    Mon conseil du ConciergeIncluded in your stay
  • Dinner after dusk

    In the evening, the resort shifts in tone. The gardens begin to take over from the ocean, the air softens, and dinner becomes a punctuation mark rather than a mere necessity. Lingering over a meal on site preserves the continuity of the stay, in an atmosphere suited to slow conversation, meals for two or family reconnection after a day outdoors.

    Reservation required
  • A flexible day between exploring Kauai and returning to the resort

    One of the best ways to experience the property is not to set the hotel against the island. Leaving in the morning to discover a landscape, a coastal drive or a shoreline, then returning for the pools, a late lunch or a period of rest, reveals the true coherence of the stay. This experience is especially well suited to first visits to Kauai, when travellers are still finding their own rhythm.

    À vivre sur 3 nuits ou plusIncluded in your stay

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Data collected on 29 June 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 11:00

Pets

Pets are not allowed.

The hotel isn’t pet-friendly; only service animals are allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Guest reviews

4.7 / 5 · 4,707 reviews

5/5Olga

An absolutely wonderful experience. The service was exceptional throughout our stay—friendly, attentive, and genuinely welcoming. The food was delicious, with great quality and plenty of variety, and the setting is…

5/5Rach H

Best hotel experience on Kauai. Nice & very kind staff that always are looking to assist in any way. The gym is the best with the highest quality equipment, very clean workout areas & a yoga/stretching room. The pool…

5/5Carlee Butler-Huntley

This is a magical place for our family. The staff made our last visit so awesome, and our kids ended up being heroes by finding someone's missing ring - to which the hotel went above and beyond to show their…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at the Grand Hyatt Kauai Resort & Spa?

    Check-in is generally in the afternoon and check-out is in the late morning. Please contact the concierge to confirm the details for the day.

  • Can I do an early check-in?

    Early check-in is possible depending on the day's occupancy; it may incur additional charges or be offered complimentary. Please contact the concierge to confirm the details for the day.

  • Is it possible to request a late check-out?

    A late check-out may be granted depending on availability, sometimes with an additional fee, especially during peak season. Please contact the concierge to confirm the details for the day.

  • Does the hotel have a luggage storage service before accessing the room?

    A luggage storage service is available to keep your bags before check-in or after check-out. Please contact the concierge to confirm the details for the day.

  • How does the check-in process work at the hotel?

    Check-in is done at the main lobby reception, with presentation of an ID and a credit card for guarantee.

Location & Access

  • Where is the Grand Hyatt Kauai Resort & Spa located in Kauai?

    The Grand Hyatt Kauai Resort & Spa is located in Poipu, on the south coast of the island of Kauai, at 1571 Poipu Road, Koloa, Hawaii, United States.

  • What is the distance between the hotel and the airport?

    The distance between the hotel and Lihue Airport is approximately 25 to 30 minutes by car depending on traffic.

  • How do I get to the hotel from Lihue Airport?

    Access from Lihue Airport is primarily by car, taxi, shuttle, or rental vehicle. Please contact the concierge to confirm the details for the day.

  • Is the hotel beachfront and close to the beach?

    Yes, the hotel is located beachfront, directly on the beach, on the sunny south coast of Kauai.

  • Are there shuttles or local transport from the hotel to Poipu or Koloa?

    A local shuttle service is available to reach certain areas of Poipu and Koloa Village. Please contact the concierge to confirm the details for the day.

Rooms & Amenities

  • Does the hotel have parking?

    Yes, self-parking is available on-site and included in the resort's amenities for guests. Self-parking is generally free.

  • What is the average size of the rooms and what main amenities are provided?

    The rooms measure approximately 46 to 47 m² (500 square feet) and feature a private balcony, flat-screen TV, mini-fridge, coffee machine, and safe.

  • What amenities are consistently found in standard rooms?

    All rooms include air conditioning, a private bathroom, a television, internet access, a coffee machine, and a mini-fridge.

  • Does the hotel offer rooms with ocean or garden views?

    Some rooms and suites offer views of the ocean, gardens, or pool, with a private balcony or lanai.

  • Is Wi-Fi available in the hotel?

    High-speed internet access is available in the rooms and common areas of the hotel. Please contact the concierge to confirm the day's arrangements.

Included Services

  • What services are included in the resort fee of the Grand Hyatt Kauai?

    The daily resort fee, announced at 55 USD per night (subject to change), includes self-parking, access to the Anara Spa fitness centre, and certain amenities.

  • Is access to the fitness centre and sports classes included for hotel guests?

    The Anara Spa fitness centre and certain fitness classes are accessible to guests, with access included in the resort fee.

  • What tangible benefits are included in the mandatory resort fees?

    The resort fee includes self-parking, use of the safe, coffee machine, certain practical services, and access to the Anara Spa fitness centre.

  • Is housekeeping done daily in the rooms?

    Housekeeping is provided daily in the rooms, with adjustments possible upon request. Please contact the concierge to confirm the day's arrangements.

  • Does the hotel operate on an all-inclusive basis or are meals extra?

    The resort is not all-inclusive; meals, drinks, and most activities are charged separately, unless otherwise stated in a specific offer.

Dining

  • What type of breakfast is offered?

    Breakfast can be served as a buffet or à la carte depending on the restaurant and the season; American, continental, and local options are generally available. Contact the concierge to confirm the arrangements for the day.

  • How many restaurants and bars are available on site?

    Several restaurants and bars are present at the resort, including Hawaiian, international options, and lounges. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer vegetarian or gluten-free options in its restaurants?

    Vegetarian and gluten-free options are generally available in the main restaurants, often indicated on the menu. Contact the concierge to confirm the arrangements for the day.

  • Is there a 24-hour room service?

    Room service is available at certain times for breakfast, meals, and snacks. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel organise a luau with dinner and traditional show on site?

    A traditional Hawaiian luau with a show and dinner is regularly offered at the resort, by reservation, subject to dates and availability.

Spa & Wellness

  • Does the hotel have a spa and what types of treatments are offered?

    A full-service spa, the Anara Spa, is located on site with treatment rooms, massages, facials, wellness services, and access to the fitness centre.

  • Is access to the gym and wellness facilities charged?

    Access to the Anara Spa fitness centre is included in the resort fee, with gym facilities and some fitness classes.

  • What types of massages and treatments can I book at the Anara Spa?

    Massages, body treatments, facials, and rituals inspired by Hawaiian culture can be booked at the Anara Spa, for an additional fee.

  • Are there yoga or fitness classes organised within the resort?

    Fitness classes are offered as part of the Anara Spa facilities, some of which are included in the resort fee. Contact the concierge to confirm the arrangements for the day.

Activities & Leisure

  • Does the hotel have a pool?

    The hotel offers several pools, including lagoons, pools with slides, waterfalls, and relaxation areas. The pools and hot tubs are accessible day and night according to certain sources.

  • What water activities and pool facilities are available on site?

    The resort offers extensive pools, a lazy river, waterslides, water volleyball, as well as access to nearby beaches for water activities.

  • Does the hotel offer access to a nearby golf course?

    A golf course is associated with the resort and golf is one of the major activities offered to guests. Contact the concierge to confirm the arrangements for the day.

  • Is there a daily activities programme at the resort?

    Daily activities such as walks, cultural events, or outdoor activities may be offered depending on the season. Contact the concierge to confirm the arrangements for the day.

Family & Kids

  • Is there a kids' club or supervised activities for younger children?

    The resort is not a traditional kids' club, but offers some activities for younger children and family facilities. Contact the concierge to confirm the arrangements for the day.

  • Are the rooms suitable for a family with two children?

    Rooms with two large beds, as well as suites, are suitable for family stays. Contact the concierge to confirm the arrangements for the day.

  • Can we obtain a baby cot or an extra bed for children?

    Baby cots and, subject to availability, extra beds can be provided upon prior request. Contact the concierge to confirm the arrangements for the day.

  • What activities are recommended for families with children at the resort?

    The pools, lagoons, and certain water activities are suitable for families, with shallow areas for children under parental supervision.

Pets

  • Are pets allowed at Grand Hyatt Kauai Resort & Spa?

    The hotel does not accept pets, except for assistance dogs for individuals with disabilities.

  • Do you accept assistance dogs accompanying disabled individuals?

    Only assistance animals meeting legal criteria are allowed, at no additional charge, in certain areas of the property.

  • Can I stay with my pet dog or cat?

    Common domestic animals (dogs, cats, etc.) are not allowed in the rooms or common areas, except for assistance animals.

Accessibility

  • Is the hotel non-smoking and where are the designated smoking areas?

    The resort complies with the State of Hawaii law prohibiting smoking in indoor public spaces; designated outdoor smoking areas are provided.

  • Is the resort accessible for people with reduced mobility or in wheelchairs?

    Assistance animals are accepted for guests with disabilities, and some facilities are accessible; the hotel adheres to accessibility regulations. Contact the concierge to confirm the arrangements for the day.

  • Are there elevators and step-free access to move easily around the resort?

    Rooms and public areas generally have elevators and step-free pathways suitable for strollers and wheelchairs. Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What is the hotel's cancellation policy?

    The hotel follows Hyatt's policies, with cancellation conditions varying according to the rate type and period; some offers are non-refundable.

  • Are resort fees (stay fees) charged in addition to the room price?

    A resort fee of 55 USD per night (amount subject to change) is applied to each room, except for bookings made with Hyatt points where it may be waived.

  • Are there any occupancy taxes to pay?

    Local taxes apply to the room rate, the resort fee, and certain services, in accordance with the regulations of the State of Hawaii. Contact the concierge to confirm the arrangements for the day.

  • What payment methods are accepted and is there a security deposit?

    Payments are usually made by major credit card, and a security deposit may be pre-authorised upon arrival to cover on-site expenses.

  • Will the resort fees change for future stays?

    The hotel indicates the possibility of modifying or cancelling the resort fee conditions for stays starting from 2027, with an announced amount of 58 USD per night, subject to change.

  • Are airport transfers offered?

    Airport transfers can be arranged through the concierge or external providers; the hotel does not mention an automatic airport shuttle for all guests. Contact the concierge to confirm the arrangements for the day.

Sustainability

  • Does the hotel provide reusable bottles and water stations to reduce plastic?

    The resort follows policies of being smoke-free, limiting single-use plastics, and encourages the use of reusable bottles and purified water stations.

  • What actions does the hotel take to reduce plastic waste?

    The resort fee includes two reusable bottles per stay and access to purified water stations, which helps reduce plastic waste.

  • Does the hotel have a policy for air quality and reducing smoking on the property?

    The resort enforces local anti-smoking legislation and promotes a smoke-free indoor environment, contributing to air quality and guest well-being.

  • Are initiatives such as towel reuse or reduced housekeeping frequency implemented for the environment?

    Linen and room cleaning follows high hygiene standards, and responsible practices may be encouraged, such as towel reuse. Please contact the concierge to confirm the day's arrangements.

The Concierge answers — Grand Hyatt Kauai Resort & Spa

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Lihue Airport and the Grand Hyatt Kauai Resort & Spa?

    The concierge can organise a private or shuttle transfer between Lihue Airport and the Grand Hyatt Kauai Resort & Spa, depending on the number of people and flight schedules. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a chauffeur-driven car for a full day tour of Kauai?

    The concierge can book a chauffeur-driven car for the day to explore the island (Waimea Canyon, north coast, Poipu beaches), with a personalised itinerary and flexible timings. Contact the concierge to confirm the arrangements for the day.

  • Can you help me rent a car delivered directly to the hotel?

    The concierge can assist in arranging a car rental delivered directly to the hotel and advise on local insurance and conditions. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge arrange a taxi for me to Koloa or Poipu in the evening?

    The concierge can book taxi or shuttle transfers to Koloa, Poipu, and the main points of interest on the island, depending on your schedule. Contact the concierge to confirm the arrangements for the day.

  • How can I organise a transfer from the hotel to the port for a sunset cruise?

    The concierge can advise on options to reach the departure port for cruises or boat excursions and book a suitable transfer according to the schedule. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you reserve a terrace table at one of the resort's restaurants for sunset?

    Reservations are made through the concierge, who can book a table in the hotel's restaurants or in Poipu/Koloa, taking into account your preferences and allergies.

  • Can the concierge recommend and book a good seafood restaurant in Poipu?

    The concierge can recommend seafood, Hawaiian, or gourmet restaurants nearby and handle reservations according to the date and number of guests.

  • Is it possible to organise a private romantic dinner for a marriage proposal?

    The concierge can arrange a romantic dinner with a special menu, prime location, and possible decoration, depending on the availability of the restaurants.

  • How can I book a restaurant offering a vegetarian and gluten-free menu for our family?

    Reservations are made through the concierge, who can check the availability of restaurants with vegetarian, gluten-free, or allergy-friendly options.

Spa Bookings

  • Can you book a 90-minute massage for me at the Anara Spa in the late afternoon?

    The concierge or the spa can book massages and treatments at the Anara Spa according to the available slots, for one or more people.

  • Is it possible to organise a couple's treatment with bath and massage in the spa?

    The concierge can coordinate couple's treatments (massage, bath, rituals) with a dedicated room and adjusted timings, subject to spa availability.

  • Can the concierge plan a half-day spa with several consecutive treatments?

    Reservations are made in advance through the concierge to secure a slot, especially during peak season, and to plan a complete wellness half-day.

Excursions & Cultural Visits

  • Can you organise a helicopter tour to fly over the Na Pali coast?

    The concierge can book helicopter tours to fly over Na Pali Coast and Waimea Canyon, with various timings and partner companies.

  • Is it possible to book a traditional luau with a show and dinner through the hotel?

    The concierge can reserve a traditional Hawaiian luau, including a show, buffet dinner, and possible transfers, depending on evening availability.

  • Can the concierge organise a guided tour of Waimea Canyon with a guide and transport?

    The concierge can offer guided tours of Waimea Canyon and other natural sites, with an English-speaking guide and transport included or not, depending on your budget.

  • Can you recommend and organise accessible hikes near the hotel?

    The concierge can suggest hiking routes suitable for your level and arrange, if needed, a private guide or transfers to the trailheads.

Special Occasions

  • Can you prepare a birthday surprise in the room before our arrival?

    The concierge can organise special room decorations (flowers, petals, champagne, treats) for a birthday, depending on your budget.

  • Is it possible to organise a vow renewal ceremony within the resort?

    The concierge can coordinate a vow renewal ceremony on the beach or in the hotel gardens, with an officiant, flowers, and photographer, according to the quote.

  • Can you order a personalised cake and champagne for a celebration in the room?

    The concierge can arrange for a personalised cake and a bottle of champagne to be delivered to the room or restaurant, with a message of your choice.

Shopping & Luxury Services

  • Can the concierge indicate the best luxury shops and jewellers nearby?

    The concierge can recommend luxury shops, jewellery stores, and art galleries in Poipu, Koloa, or Lihue, and arrange round-trip transport.

  • Is it possible to arrange a private shopping session with a personal shopper?

    The concierge can suggest providers for private shopping services or a personal shopper, depending on local availability.

Family Activities

  • Can you provide information about activities organised for children and the kids club?

    The concierge can inform about the daily programme of activities for children, the hours of the kids club, and family options on-site or nearby.

  • Can the concierge organise a child-friendly snorkeling outing?

    The concierge can assist in organising family activities such as snorkeling, boat outings, and turtle watching, with operators suitable for children.

Personalized Experiences

  • Is it possible to book a professional photo session at the resort or on the beach?

    The concierge can arrange a professional photo shoot in the gardens or on the beach, with a local photographer, subject to rates and availability.

  • Can you create a fully customised day to explore Kauai with private guide and chauffeur?

    The concierge can design a tailored day with a chauffeur, tours, restaurant, and sunset activity, based on your preferences.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

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