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5★ · Galway

Glenlo Abbey Hotel

Kentfield, Galway, H91 XD8K, Irlande, Galway

4.54.5/51,088 reviews · Google rating
  • Member of Small Luxury Hotels of the World
  • Leafy setting on the edge of Galway
  • Traditional Irish-style architecture
  • Peaceful retreat after a day of exploring

Hotel 5-star in Galway, in the heart of Galway, featuring dinner in an Orient Express carriage, estate golf and 24-hour concierge.

Is Glenlo Abbey Hotel a 5-star hotel in Galway?

Yes, Glenlo Abbey Hotel is a 5-star hotel in Galway.

The property stands out for its peaceful setting, leafy grounds, and practical services including a 24-hour concierge and front desk.

What room options are available at Glenlo Abbey Hotel?

Glenlo Abbey offers several accommodation categories, with an elegant and comfortable feel throughout.

To choose the most suitable setup, it is best to check your dates or contact the concierge directly.

What are the lodges at Glenlo Abbey?

The lodges are a separate accommodation option within the Glenlo Abbey estate.

If you are deciding between a lodge and a room in the main hotel, the concierge can guide you based on your stay style.

A word from the Concierge

Glenlo Abbey Hotel through the Concierge's eyes

Glenlo Abbey Hotel is located in Galway, Ireland. This 5★ hotel, a member of Small Luxury Hotels of the World, sits in lush surroundings. It offers a peaceful atmosphere, perfect for unwinding after a day of exploration. The architecture reflects traditional Irish charm, creating a warm and inviting ambiance.

What sets this hotel apart is its commitment to quality service and attention to detail. Guests appreciate the refined setting, combining elegance and comfort. The hotel also offers various activities, allowing guests to discover local culture and surrounding landscapes. The overall atmosphere is that of a peaceful retreat, conducive to relaxation.

Before visiting, note that the hotel is well-suited for couples and travelers seeking tranquility. Families and business travelers will also find it accommodating. Seasonality influences available activities, so check local events during your stay.

_My tip from the Concierge: book a golf activity on-site, the course offers stunning views of the surrounding countryside._

Why choose Glenlo Abbey Hotel?

Glenlo Abbey Hotel is an exceptional address in Galway, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Member of Small Luxury Hotels of the World
  • Leafy setting on the edge of Galway
  • Traditional Irish-style architecture
  • Peaceful retreat after a day of exploring

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Tour desk
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast Overlooking the Estate

    Beginning the day at Glenlo Abbey Hotel means enjoying a quiet moment before Galway’s energy or a drive through the west. Breakfast takes on a particular quality here thanks to the leafy setting, shifting light and the sense of retreat that defines the property. Simple in appearance, yet central to the rhythm of the stay.

    SignatureIncluded in your stay
  • On-Site Golf Experience

    Golf is among the experiences most naturally associated with the estate. It offers a way to enjoy the landscape, slow the pace and inhabit the property beyond the role of hotel guest. Whether you are a regular player or simply looking for an outdoor interlude, it fits seamlessly with Glenlo Abbey Hotel’s peaceful character.

    Mon conseil du ConciergeReservation required
  • A Peaceful Return After Galway

    One of the property’s true signatures lies in alternating Galway’s energy with the quiet of the estate. After a day of walks, visits, music or dining in town, returning to the hotel immediately changes the pace. This is not a service as such, but a rare quality of the address: offering genuine breathing space without being too far from the city.

    Included in your stay
  • Walks Through the Leafy Grounds

    The estate lends itself to unhurried walks, whether at first light or later in the afternoon. These moments allow guests to fully sense Glenlo Abbey Hotel’s identity: a characterful house set within a soothing environment where the landscape forms part of the experience. Ideal for travellers looking to slow down between regional outings.

    Included in your stay
  • Tailored Excursion into the West of Ireland

    Thanks to its position on the edge of Galway, the hotel makes an excellent starting point for discovering the landscapes of western Ireland. With the help of the concierge, a day can be shaped around your interests: scenic roads, villages, coastline or countryside. A way of linking the comfort of the estate with the evocative power of the region.

    Avec conciergerieReservation required
  • A Couple’s Stay in a House of Character

    For couples, Glenlo Abbey Hotel offers a particularly balanced setting: close enough to Galway to enjoy the city, yet sufficiently removed to preserve intimacy and calm. Between dinner, a walk on the estate, a peaceful night and an unhurried morning, the experience becomes an elegant interlude rather than a mere hotel break.

    Reservation required

Restaurants & bars

4 on-site dining venues, including 1 Michelin star.

  • Palmers Bar & Kitchen

    Bar

    Highlights

    • Irish
    • a dining experience steeped in history, complemented by gracious service and a carefully curated wine list
    Practical information

    The concierge’s wordFor an Irish interlude steeped in history, book Palmers Bar & Kitchen: the service is gracious and the wine list thoughtfully curated.

  • The Pullman

    1 Michelin star

    Restaurant

    Chef: Angelo Vagiotis
    Chef: Angelo Vagiotis

    Highlights

    • Modern Cuisine
    • wild turbot with Oscietra caviar and a champagne and vanilla sauce
    Practical information

    The concierge’s wordAt The Pullman, let Angelo Vagiotis’s modern cuisine lead the way—especially the wild turbot with Oscietra caviar and champagne-vanilla sauce: a starred table to remember.

  • River Room

    Restaurant

    Highlights

    • buttermilk pancakes at breakfast
    Practical information

    The concierge’s wordAt the River Room, slip in for breakfast and order the buttermilk pancakes: a sure bet at Glenlo Abbey Hotel.

  • Palmer's Bar

    Bar

    Highlights

    • Achill lamb and aged steaks
    Practical information

    The concierge’s wordAt Palmer’s Bar, go for the Achill lamb or the aged steaks: two reliable picks for a simple, spot-on dinner.

In the press

Distinctions & affiliations

Labels & distinctions
Small Luxury Hotels of the World

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Las condiciones de cancelación y de pago por adelantado pueden variar según el tipo de alojamiento.

Pets

Pets are not allowed.

No se admiten.

Wi-Fi

Complimentary Wi-Fi in all rooms.

Location & access

Address: Kentfield, Galway, H91 XD8K, Irlande

View on the map

Official website

Google listing

Guest reviews

4.5 / 5 · 1,088 reviews

3/5A K

We were booked at the lodge instead of the main hotel ( which are still on the grounds). The main hotel lonby and the grounds are nice. For a hotel that is 5 star, we were underwhelmed with the whole experience. It…

5/5Keela Payne

We had an incredible stay here last night. We only stayed one night, however this is #1 on our places to return. Top notch personal service by all, but I especially enjoyed Gemma who checked us in and showed us to our…

5/5Cristina Keenan

We had an amazing stay. From the moment we arrived, the service was exceptional. Everyone was so attentive and kind, especially when helping us with our luggage both at check-in and departure. The room was beautiful…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 52 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Menlo CastleHistoric landmark

    1.7 km · 3 min by car

    Menlo Castle, a historical landmark a seventeen-minute walk away, reflects Ireland's architectural heritage.

    Practical information

    The concierge’s wordFor a peaceful break, head to Menlo Castle, a 17-minute walk away, and discover a glimpse of Ireland’s architectural past.

  • Black Box TheatrePerforming arts

    3.8 km · 6 min by car

    Performance arts theater located 3.7 km away, dedicated to stage arts and various performances.

    Practical information

    The concierge’s wordFor a cultural break in Galway, Black Box Theatre is a good fit if you're in the mood for performing arts and varied performances.

  • The Ardilaun HotelTourist attraction

    3.8 km · 7 min by car

    The Ardilaun Hotel, a hospitality establishment 3.8 kilometers away, offers accommodation and dining services.

    Practical information

    The concierge’s wordThe Ardilaun Hotel is a practical option for a break with accommodation and dining if you're looking for a base in Galway.

  • Cathédrale Notre-Dame de GalwayChurch

    3.9 km · 7 min by car

    Cathedral located 3.9 km away, an emblematic religious building in Galway.

    Practical information

    The concierge’s wordFor a peaceful break in Galway, head to Galway Cathedral, an emblematic religious landmark, ideal when you feel like stepping back for a moment.

  • Town Hall TheatrePerforming arts

    4.0 km · 7 min by car

    Performance venue located four kilometers away, hosting various artistic and cultural events.

    Practical information

    The concierge’s wordIdeal for a cultural evening in Galway, with a varied program if you’re in the mood for an artistic break away from the hotel.

  • Saint Nicholas' Collegiate ChurchChurch

    4.3 km · 7 min by car

    Religious building located 4,284 meters away, representing an example of medieval architecture.

    Practical information

    The concierge’s wordFor a quiet break in Galway, head to Saint Nicholas' Collegiate Church if medieval architecture appeals to you.

  • Lynch's CastleHistoric place

    4.3 km · 7 min by car

    Castle to visit, representing Irish medieval architecture.

    Practical information

    The concierge’s wordFor a historical pause in the heart of Galway, stop by Lynch's Castle and take time to notice its Irish medieval architecture.

  • Kennys Bookshop & Art Galleries Ltd.Art gallery

    4.4 km · 7 min by car

    Bookstore and art gallery 4.3 km away, offering a selection of books and artworks.

    Practical information

    The concierge’s wordFor a quiet break among books and artworks, head to Kennys Bookshop & Art Galleries Ltd., ideal if you feel like browsing at your own pace.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Quadrangle, University of GalwayPark

    3.5 km · 6 min by car

    The Quadrangle at the University of Galway is a park providing a pleasant setting for walking and relaxing.

    Practical information

    The concierge’s wordFor a calm break in Galway, the University of Galway Quadrangle is well suited to a stroll or a moment to unwind.

  • Eyre SquarePark

    4.4 km · 8 min by car

    Eyre Square, an urban park providing green space to relax and enjoy the surroundings.

    Practical information

    The concierge’s wordFor a break between plans, Eyre Square offers a pleasant green spot to unwind and enjoy Galway’s atmosphere.

  • Cappagh ParkPark

    4.5 km · 8 min by car

    Cappagh Park, a park providing green spaces for relaxation and enjoying nature.

    Practical information

    The concierge’s wordFor a green break in Galway, Cappagh Park is ideal for catching your breath and enjoying nature for a while.

  • Galway DocksMarina

    4.6 km · 8 min by car

    Marina located 4.6 km away, perfect for watching boats and enjoying the maritime atmosphere.

    Practical information

    The concierge’s wordFor a waterside break, head to Galway Docks: ideal for watching the boats and soaking up Galway’s maritime atmosphere.

  • Salthill PromPark

    4.8 km · 8 min by car

    Salthill Prom, a seaside park perfect for walking and enjoying views of the ocean.

    Practical information

    The concierge’s wordFor a breath of fresh air, head to Salthill Prom: perfect for a seaside walk and taking in the ocean views.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What time can I check in at Glenlo Abbey Hotel?

    Standard check-in usually starts in the afternoon and check-out is in the morning. Please contact the concierge to confirm the arrangements for the day.

  • Until what time can I keep my room on the day of departure?

    Check-out is in the late morning, with the possibility of late check-out subject to availability and potential additional charges. Please contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    Early check-in may sometimes be offered depending on occupancy, with possible additional charges or luggage storage until the room is available. Please contact the concierge to confirm the arrangements for the day.

  • Are airport transfers offered?

    Private car or taxi transfers can be arranged upon request through the concierge, depending on flight times and the arrival airport.

Location & Access

  • Where is Glenlo Abbey Hotel located in relation to Galway city centre?

    Glenlo Abbey Hotel is a 5-star property located in Bushypark, approximately 10 minutes' drive from Galway city centre on the N59 towards Clifden.

  • What is the distance from Glenlo Abbey Hotel to Galway City and how long does it take by car?

    Glenlo Abbey Hotel is located approximately 4.6 km from Galway City, which is about a 10-minute drive.

  • What are the most convenient ways to reach Glenlo Abbey Hotel from Galway city centre?

    The hotel can be accessed by car via the N59, by taxi, or by bus from Galway city centre, with on-site parking available for guests.

  • What is the distance between the hotel and the airport?

    The hotel is located approximately 88 km from Shannon Airport and about 210 km from Dublin Airport, which is around 1 hour 15 minutes and 2 hours 30 minutes by road respectively.

Rooms & Amenities

  • Is Glenlo Abbey Hotel a 5 star hotel in Galway?

    Glenlo Abbey Hotel & Estate is a 5-star hotel and a member of Small Luxury Hotels of the World, offering luxury service near Galway.

  • What types of rooms and suites are available at Glenlo Abbey Hotel & Estate?

    The hotel offers various categories including classic rooms, deluxe rooms, junior suites, and larger suites, some with views of the estate or the lake.

  • How many rooms does Glenlo Abbey Hotel have in total?

    Glenlo Abbey Hotel has 73 elegant rooms and suites, including several categories of rooms and suites.

  • What are the recent reviews of Glenlo Abbey Hotel Galway left by customers?

    Customer reviews are overall very positive, highlighting the service, comfort, and quality of dining, with high ratings on major platforms.

  • What is the general opinion on the value for money of Glenlo Abbey Hotel & Estate in Galway?

    Reviews highlight excellent value for money for a 5-star hotel in Galway, considering the quality of service, dining, and the estate's setting.

Included Services

  • Does the hotel have parking?

    Yes, the hotel offers private on-site parking for guests, with accessible spaces mentioned in some descriptions.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge in the rooms and common areas for hotel guests.

  • What included services are offered to guests during their stay (housekeeping, reception, luggage storage)?

    The service generally includes daily housekeeping, 24-hour reception, room service, luggage storage, and concierge services, with some paid options depending on requests.

Dining

  • What type of breakfast is offered?

    Breakfast is typically served as a full Irish breakfast and buffet, with hot dishes cooked to order.

  • What restaurants and bars are available on-site at Glenlo Abbey Hotel?

    The hotel features several dining spaces, including the Pullman Restaurant in historic train carriages and other more casual options.

  • What is the Pullman Restaurant at Glenlo Abbey and what type of cuisine is served there?

    The Pullman Restaurant is located in former Orient Express carriages, offering a refined dining experience for dinner.

  • Are guests satisfied with the breakfast served at Glenlo Abbey Hotel in Galway?

    The breakfast often includes a continental buffet, hot à la carte options, and local products, which are appreciated in customer reviews.

Spa & Wellness

  • What types of wellness treatments and services are offered at the spa of Glenlo Abbey Hotel?

    The spa at Glenlo Abbey Hotel offers various massages, facials, and wellness rituals, in a contemporary setting within the estate.

  • Should spa treatments be booked in advance?

    Spa treatments generally require prior booking, especially during peak times, to ensure the desired schedule.

  • Does the hotel have a swimming pool?

    The hotel does not have an indoor or outdoor swimming pool, with wellness focused on the spa and outdoor activities of the estate.

  • What are guests' impressions of the spa and wellness offerings at Glenlo Abbey Hotel?

    The spa offers massages, facials, and relaxing rituals, with an intimate atmosphere but without a large spa pool, which is appreciated for its tranquility.

Activities & Leisure

  • What leisure activities are offered on the grounds of Glenlo Abbey Hotel & Estate?

    The estate offers a golf course, a golf driving range, clay pigeon shooting activities, park walks, and various outdoor experiences.

  • What are the 'glenlo abbey lodges' mentioned in some descriptions of the establishment?

    The Glenlo Abbey lodges are modern, self-contained accommodations located on the estate, offering more space and privacy than traditional hotel rooms.

  • What excursions and activities nearby are recommended during a stay at Glenlo Abbey Galway?

    Activities such as golf, shooting, walks, visits to Galway, and excursions to Connemara or the Cliffs of Moher can be easily arranged from the hotel.

Family & Kids

  • Is Glenlo Abbey Hotel suitable for a stay with children?

    The hotel is suitable for family stays, with rooms that can accommodate extra beds and access to large outdoor spaces for children.

  • Can we request a cot or an extra bed for a child in the room?

    Cots and possibly extra beds can be provided in certain rooms, upon prior request and subject to availability.

  • What on-site activities are suitable for families with children at Glenlo Abbey Hotel & Estate?

    The estate offers large green spaces, walks, and outdoor activities, which are practical for keeping children entertained as a family.

Pets

  • Are pets allowed at Glenlo Abbey Hotel?

    Pets are generally not accepted at Glenlo Abbey Hotel, unless specifically stated otherwise or for assistance dogs.

  • Are assistance dogs allowed at Glenlo Abbey Hotel & Estate?

    Assistance dogs are generally allowed in accordance with regulations, but other pets are not usually welcomed.

  • Is there a pet sitting or walking service at the hotel?

    No pet sitting service is offered on-site, so it is recommended to arrange for pet care outside the establishment.

Accessibility

  • Does Glenlo Abbey Hotel have accessible rooms for people with reduced mobility?

    The establishment has certain accessible rooms and common areas, with accessible parking mentioned in the descriptions, but it is recommended to specify your needs when booking.

  • Are the hotel's common areas (reception, restaurants) easily accessible by wheelchair?

    Accessible parking spaces are indicated, and the main common areas are designed to facilitate access, subject to some constraints related to the historic building.

  • How can I best organise my stay at Glenlo Abbey if I have specific accessibility needs?

    It is advisable to contact the hotel before arrival to detail your specific accessibility needs in order to allocate the most suitable room.

Billing & Policies

  • What is the hotel's cancellation policy?

    Cancellations generally follow variable conditions depending on the rate booked (flexible or non-refundable) and the period, as indicated at the time of booking.

  • Are there any local taxes to pay?

    Rates usually include VAT, and Ireland does not impose a separate local tourist tax unless stated otherwise on your confirmation.

  • What payment methods are accepted at Glenlo Abbey Hotel?

    The main payment methods are international credit and debit cards, with pre-authorisation possible on arrival and final payment upon departure.

  • How do Glenlo Abbey Hotel & Estate prices vary by season and room type?

    Room prices vary by season, room type, and demand, with generally more favourable rates in the low season and during the week.

  • Do Glenlo Abbey Hotel offers sometimes include breakfast or dinners in the price?

    Breakfasts, dinners at the Pullman Restaurant, and sometimes activities may be included depending on the type of offer (bed and breakfast, half board, packages).

  • What is the average cost of a wedding at Glenlo Abbey Hotel & Estate?

    Weddings at Glenlo Abbey take place in the historic spaces of the abbey and estate, with customised packages depending on the number of guests and desired services.

Sustainability

  • What sustainability measures are implemented at Glenlo Abbey Hotel & Estate?

    Environmental policies are not publicly detailed, but like many luxury hotels, the establishment tends to reduce waste and optimise energy consumption. Contact the concierge to confirm the current practices.

  • Does the hotel offer programmes to reduce environmental impact during my stay?

    Practices generally include responsible management of linen, bathroom products, and energy, with the option for guests to limit towel changes. Contact the concierge to confirm the current practices.

  • Do the hotel's restaurants prioritise local and seasonal products for their menus?

    The restaurants often use local and seasonal products, supporting the regional economy and limiting food transport. Contact the concierge to confirm the current practices.

The Concierge answers — Glenlo Abbey Hotel

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from the airport to Glenlo Abbey Hotel & Estate in Galway?

    The concierge can organise a private transfer by car or taxi between Shannon or Dublin Airport and Glenlo Abbey Hotel, with personalised welcome according to your flight schedule. Contact the concierge to confirm the arrangements for the day.

  • How can one easily get from Glenlo Abbey Hotel to Galway city centre for dinner or shopping?

    The concierge can book a taxi or private driver to get to Galway city centre, which is approximately 10 minutes by car from the hotel. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a transfer for multiple people with luggage between Galway train station and the hotel?

    Transfers are available on request by private car, taxi, or minibus depending on the number of passengers and luggage, with pricing provided at the time of booking. Contact the concierge to confirm the arrangements for the day.

  • Can you arrange a car with a driver for a day of sightseeing around Galway departing from the hotel?

    The concierge can organise a car with a driver for a full day to visit Connemara, the Cliffs of Moher, or the Burren, with a customised itinerary. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • How can one book a table at the Pullman Restaurant of Glenlo Abbey located in the old train carriages?

    Reservations are made through the concierge, who checks availability at the Pullman Restaurant aboard the historic dining cars and provides the dinner service times. Contact the concierge to confirm the arrangements for the day.

  • Can you suggest and book restaurants in Galway suitable for a romantic dinner?

    The concierge can recommend and book fine dining restaurants, bistros, or pubs in Galway, taking into account your culinary preferences and dietary restrictions. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to arrange a personalised menu for a birthday dinner at the hotel restaurant?

    Special requests, tasting menus, or partial privatisation of a dining space are managed through the concierge, depending on availability and the number of guests. Contact the concierge to confirm the arrangements for the day.

Spa Bookings

  • How can one book a massage or treatment at the spa of Glenlo Abbey Hotel during my stay?

    Treatments can be booked through the concierge or the spa, which offers massages, facials, and wellness rituals, depending on available slots. Contact the concierge to confirm the arrangements for the day.

  • Should spa treatments at Glenlo Abbey Hotel & Estate be booked well in advance?

    It is recommended to book spa treatments and massages in advance, especially on weekends or during peak season, to secure the desired time slot. Contact the concierge to confirm the arrangements for the day.

  • Can you prepare a complete wellness programme including several treatments at the spa over two days?

    The concierge can organise a wellness journey by combining different treatments, relaxation tea, and possible use of relaxation facilities, depending on the current offerings. Contact the concierge to confirm the arrangements for the day.

Excursions & Cultural Visits

  • Can you organise a day trip to the Cliffs of Moher or Connemara from the hotel?

    The concierge can book guided excursions to Connemara, Kylemore Abbey, the Burren, and the Cliffs of Moher, with transport and a local guide if desired. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a private guided tour of Galway from Glenlo Abbey Hotel?

    Private tours of Galway typically include a French or English-speaking guide, a historical itinerary of the city centre, and flexible duration. Contact the concierge to confirm the arrangements for the day.

  • Can you help me plan a day of sightseeing including landscapes, villages, and good addresses around Galway?

    The concierge can suggest an itinerary combining natural sites, typical villages, and gastronomic stops, in coordination with a driver-guide. Contact the concierge to confirm the arrangements for the day.

Special Occasions

  • Can you organise a romantic room decoration with flowers and champagne for a marriage proposal?

    The concierge can arrange a bouquet of flowers, champagne, rose petals, and a personalised message in the room before arrival, with billing added to the stay. Contact the concierge to confirm the arrangements for the day.

  • How can one organise a small wedding or a vow renewal at Glenlo Abbey Hotel & Estate?

    Private events, small weddings, and family dinners can be organised in the salons or historic spaces, with customised menus and on-site coordination. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to order a personalised birthday cake served at the hotel restaurant?

    The concierge can arrange a personalised cake, candles, a card, and possibly music to celebrate a birthday at the restaurant or in the room. Contact the concierge to confirm the arrangements for the day.

Shopping & Luxury Services

  • Can you recommend high-end shopping addresses in Galway and arrange transport from the hotel?

    The concierge can recommend luxury boutiques and artisans in Galway and arrange a driver for an afternoon of shopping. Contact the concierge to confirm the arrangements for the day.

  • Can you help me find a piece of jewellery or a special gift to give during my stay in Galway?

    The concierge service can assist in finding a florist, jeweller, or specific gift, and arrange delivery to the hotel. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to arrange dry cleaning for evening wear or delicate clothing during my stay?

    The concierge can offer a dry cleaning or garment care service through an external provider, depending on available timelines. Contact the concierge to confirm the arrangements for the day.

Family Activities

  • What family activities do you recommend doing with children from Glenlo Abbey Hotel?

    The concierge can suggest child-friendly activities such as walks on the estate, adapted golf, and family attractions around Galway. Contact the concierge to confirm the arrangements for the day.

  • Can you organise a golf initiation for a family with teenagers on the estate?

    Reservations for initiation lessons or sessions on the estate's golf course can be arranged for families, depending on the age of the children. Contact the concierge to confirm the details for the day.

  • Can you help us organise a day of activities for children around Galway from the hotel?

    The concierge can arrange outings to Galway Aquarium, educational farms, or amusement parks, providing advice on schedules and transport. Contact the concierge to confirm the details for the day.

Personalized Experiences

  • Is it possible to organise a private whisky tasting or a private dinner in a lounge at the abbey?

    The concierge can organise a private dining experience, such as a dinner in a historic lounge or a bespoke Irish whisky tasting. Contact the concierge to confirm the details for the day.

  • Can you organise a professional photo shoot on the Glenlo Abbey estate for a couple?

    Requests for bespoke activities, such as a professional photo shoot on the estate or a private guided walk, can be coordinated by the concierge. Contact the concierge to confirm the details for the day.

  • Can you help me create a customised stay combining spa, golf, and visits around Galway?

    The concierge can create a tailored programme combining spa, gastronomy, golf, and excursions based on the duration of your stay and your preferences. Contact the concierge to confirm the details for the day.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits