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5★ · Ayrshire

Glenapp Castle

Glenapp Castle, Ballantrae, Girvan KA26 0NZ, Royaume-Uni, Ayrshire

4.84.8/5510 reviews · Google rating
  • Relais & Châteaux castle in Ayrshire
  • Set within landscaped gardens
  • Romantic, historic atmosphere
  • Tailor-made experiences

Hotel 5-star in Ayrshire, United Kingdom, in the heart of Ayrshire, featuring a historic castle, landscaped gardens and Relais & Châteaux.

How much does it cost to stay at Glenapp Castle?

Rates vary with the season, room category and any experiences added to the stay.

For an exact budget, the simplest option is to check your dates or contact the concierge.

What can you eat at Glenapp Castle?

Glenapp Castle offers several dining options, from breakfast to dinner, as well as a bar and afternoon tea.

You will find Scottish cooking, tasting menus and an à la carte restaurant highlighting produce from the garden.

What is there to see near Glenapp Castle in Ayrshire?

Nearby, you can visit Ardstinchar Castle, Ballantrae Parish Church and Ballantrae beach.

The estate also suits gentle walks, with landscaped gardens and organised outdoor experiences.

A word from the Concierge

Glenapp Castle through the Concierge's eyes

Glenapp Castle is located in Ayrshire, United Kingdom. This 5★ hotel, a member of Relais & Châteaux, offers an enchanting setting. The castle, surrounded by landscaped gardens, evokes a romantic and historic atmosphere. Visitors appreciate its architecture and refined ambiance. The region is known for its picturesque landscapes and historic castles, adding to the appeal of the establishment.

What sets Glenapp Castle apart is its commitment to luxury hospitality and its exceptional setting. The overall atmosphere is warm and welcoming, ideal for couples or travelers seeking tranquility. The hotel offers tailored experiences, highlighting local cuisine and outdoor activities. Guests enjoy the attentive service and thoughtful details that make a difference.

Before visiting, it's helpful to know that Glenapp Castle is perfect for couples and romantic getaways. The summer season is particularly pleasant for enjoying the gardens. Business travelers can also find an inspiring setting for retreats. Be sure to book in advance, as the establishment attracts many visitors.

_My tip from the Concierge: book a garden tour in advance, as they are often very popular during the high season._

Why choose Glenapp Castle?

Glenapp Castle is an exceptional address in Ayrshire, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Relais & Châteaux castle in Ayrshire
  • Set within landscaped gardens
  • Romantic, historic atmosphere
  • Tailor-made experiences
  • Local cuisine and outdoor activities

Rooms & suites

The hotel at a glance

Services & amenities

Dining

3
  • Fine-dining restaurant
  • Bar
  • Afternoon tea

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Business & events

1
  • Private events

Accessibility

1
  • Elevator

Other amenities

21
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service
  • Wedding services

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast overlooking the gardens

    Beginning the day at Glenapp Castle means enjoying a moment when the castle and estate reveal themselves gently. Breakfast taken in a setting open to the landscaped gardens allows guests to enter immediately into the rhythm of the place: shifting light, morning quiet, a sense of space and a peaceful reading of the Scottish landscape before any activity.

    RomantiqueIncluded in your stay
  • Private walk through the estate

    To understand Glenapp Castle, one must take time to explore its grounds. An organised walk through the estate highlights the relationship between the castle, the landscaped gardens and the surrounding scenery. It is an ideal experience for travellers drawn to historic houses, landscape design and that discreet form of luxury that depends on time given to place.

    Signature du domaineReservation required
  • Romantic dinner in the castle

    In the evening, Glenapp Castle takes on a more hushed tone, particularly suited to dinner for two. In this historic setting, local cuisine finds a natural stage between classic elegance and attentive hospitality. The experience appeals as much for the quality of the moment as for its pace: a meal that belongs to the atmosphere of the castle rather than a standard hotel dinner.

    À deuxReservation required
  • Tailor-made day in Ayrshire

    One of the property’s strengths lies in its ability to organise personalised experiences. With the support of the concierge, guests can shape a day suited to their rhythm: discovering the region, spending time in the gardens, enjoying outdoor pursuits or simply alternating exploration with quiet return. It is a thoughtful way to approach Ayrshire without a rigid programme.

    Sur mesureReservation required
  • Gardens and quiet interlude

    Some experiences require no spectacle at all. At Glenapp Castle, taking time to enjoy the gardens, settle with a book or contemplate the grounds from the drawing rooms is fully part of the stay. This interlude, especially pleasant in finer weather, captures the spirit of the house: a luxury of calm, space and attentiveness to landscape.

    Slow travelIncluded in your stay
  • Turnkey romantic escape

    Glenapp Castle naturally lends itself to stays for two. A romantic escape planned in advance can combine the charm of the castle, dinner in a historic atmosphere, time in the gardens and discreet in-room touches. More than a simple weekend away, it becomes a gentle staging of the romantic stay, without ostentation yet with a genuine sense of detail.

    CouplesReservation required

Restaurants & bars

4 on-site dining venues.

  • Castle Restaurant

    Restaurant

    Highlights

    • Scottish
    • daily changing three-course menu or seven-course tasting menu
    Practical information

    The concierge’s wordAt Castle Restaurant, follow the day’s Scottish inspiration, choosing between the daily changing three-course menu and the seven-course tasting menu.

  • The Azalea

    Restaurant

    Highlights

    • a la carte menu serving the freshest produce straight from the garden
    Practical information

    The concierge’s wordAt The Azalea, go for the à la carte menu: the produce comes straight from the garden, and it shows on the plate.

  • Castle Dining

    Restaurant

    Chef: Peter Howarth
    Chef: Peter Howarth

    Highlights

    • Inventive food
    • tasting menu created by Executive Chef, Peter Howarth and his team
    Practical information

    The concierge’s wordAt Castle Dining, let yourself be guided by the tasting menu created by Peter Howarth and his team—a lovely way to discover their inventive cooking.

  • Afternoon Tea

    Tea room

    Highlights

    • the best in Scotland in our opinion
    Practical information

    The concierge’s wordAt Glenapp Castle, book Afternoon Tea without hesitation: a tearoom that, to our mind, ranks among Scotland’s most remarkable.

In the press

Distinctions & affiliations

Labels & distinctions
Relais & Châteaux

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Heritage designations
monument classé de catégorie B (Wikidata)

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 11:00

Cancellation

For fully refundable bookings made on regular rates, a deposit equal to the first night’s stay per room is charged at the time of booking and is fully refundable if cancelled prior to 1500 hours 14 days before arrival; cancellations within 14 days are non-refundable and guests are advised to have travel insurance.

Free cancellation up to 336 hours before arrival

Pets

Pets are welcome at no extra charge.

It is our pleasure to welcome your four-legged friends, and we have a selection of dog-friendly bedrooms with handy exterior access, straight outside to our 110 acres of gardens and Estate – a dog’s paradise!

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Glenapp Castle, Ballantrae, Girvan KA26 0NZ, Royaume-Uni

View on the map

Official website

Google listing

Guest reviews

4.8 / 5 · 510 reviews

5/5Chris Lamm

If you want an amazing five star experience, this is it. Paul, Jen, Hazel, and team - thank you for making our families stay remarkable. We will be back!

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 32 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Ardstinchar CastleHistoric landmark

    1.8 km · 3 min by car

    Historical castle located 1.8 km away, providing insight into the architectural heritage of the area.

    Practical information

    The concierge’s wordFor a cultural break, head to Ardstinchar Castle: this historic site offers a lovely glimpse into Ayrshire’s architectural heritage.

  • Ballantrae Parish ChurchChurch

    2.0 km · 3 min by car

    Religious building located two kilometers away, providing insight into local architecture.

    Practical information

    The concierge’s wordIf you’re in the mood for a quiet break, this church offers a lovely glimpse of Ayrshire’s local architecture.

  • Ballantrae beachTourist attraction

    2.6 km · 4 min by car

    Ballantrae beach, a tourist attraction providing a natural setting ideal for relaxation and walks.

    Practical information

    The concierge’s wordFor a breath of fresh air, head to Ballantrae Beach: a natural setting that’s perfect for unwinding or taking a gentle walk.

  • Balnowlart HouseHistoric landmark

    3.1 km · 5 min by car

    Balnowlart House, a historical landmark 3,144 meters away, showcasing local architecture and history.

    Practical information

    The concierge’s wordFor a quiet interlude, Balnowlart House offers a glimpse into Ayrshire’s architecture and local history, ideal at the start of a cultural stroll.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Ballantrae harborGarden

    2.7 km · 5 min by car

    Ballantrae harbor, a coastal garden providing a natural setting to relax and enjoy the sea view.

    Practical information

    The concierge’s wordFor a quiet break, head to Ballantrae harbor: this coastal garden is ideal for unwinding with sea views.

  • Lagganhouse Country ParkPark

    3.6 km · 6 min by car

    Lagganhouse Country Park, a park providing spaces for camping and outdoor activities.

    Practical information

    The concierge’s wordFor a green escape in Ayrshire, Lagganhouse Country Park suits camping and outdoor activities well, especially in good weather.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Glenapp Castle?

    Check-in is generally in the afternoon and check-out is in the late morning. Contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    Early check-in is sometimes possible depending on occupancy; an additional charge may apply. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to request a late check-out at Glenapp Castle hotel?

    A late departure may be granted subject to availability, often with additional fees. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel have parking?

    The hotel has free private parking on the estate for residents, without prior reservation in most cases.

  • Are airport transfers offered?

    Private transfers can be arranged on request between the castle and the main Scottish airports with a dedicated driver.

Location & Access

  • Where exactly is Glenapp Castle Ayrshire in Scotland?

    Glenapp Castle is located near Ballantrae, in the south of Ayrshire, on the south-west coast of Scotland, set within a large wooded estate.

  • How to get to Glenapp Castle hotel by public transport or rental car?

    The castle is accessible by car from Glasgow, Edinburgh and Ayr via the main road network; the nearest train station is a short drive away.

  • What is the distance between the hotel and the airport?

    Glasgow International Airport is generally about 1 hour 45 minutes to 2 hours by road, and Edinburgh Airport is about 2 hours 30 minutes depending on traffic.

  • How long does it take to get from Glenapp Castle to Edinburgh?

    Glenapp Castle is several hours' drive from Edinburgh; a private car journey or train plus taxi is generally recommended.

  • In what type of natural setting is Glenapp Castle hotel located?

    The hotel occupies a Victorian baronial castle from the 19th century in the heart of a private estate of over 100 acres of gardens and woods.

Rooms & Amenities

  • What types of rooms and suites are available at Glenapp Castle hotel?

    The castle offers traditional style suites and rooms, including several luxury suites and higher category rooms suitable for extended stays.

  • How many rooms are there at Glenapp Castle?

    The castle has approximately 17 rooms and suites within the main building, with varied views of the gardens and the sea.

  • What amenities can be found in the rooms of Glenapp Castle Ayrshire?

    The rooms are generally equipped with high-quality bedding, private bathroom, hospitality tray, television, and quality toiletries.

  • Do the rooms have views of the sea or the gardens?

    Most rooms offer views of the gardens, the wooded estate, or the sea towards Ailsa Craig, depending on the orientation of the reserved room.

  • Does the hotel offer family or interconnecting rooms?

    Some suites and rooms are suitable for families, with the possibility of extra beds or interconnecting rooms available upon request.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge in the hotel for guests, in both the rooms and common areas, subject to network coverage in this historic building.

  • Is a daily housekeeping service included in the stay?

    Daily housekeeping of the rooms is provided, with evening turndown service in higher categories according to the hotel's policy.

  • What services are included in the room rate at Glenapp Castle hotel prices?

    Breakfast, certain activities on the estate, and access to common areas are generally included, while additional meals, drinks, and excursions are charged separately.

  • Does the hotel offer a concierge service to help organise the stay?

    A concierge and reception service is available to arrange transfers, excursions, dining, and special requests during the stay.

  • Is there room service available at Glenapp Castle Ayrshire?

    Room service may be offered for meals or drinks at certain times, according to the policy in place at the castle.

Dining

  • What type of breakfast is offered?

    The castle offers a full Scottish breakfast, often à la carte or partially served at the table, with local products and continental options.

  • What is the Glenapp Castle dinner menu like at the main restaurant?

    The castle's fine dining restaurant offers a refined multi-course menu, highlighting local and seasonal produce from the Scottish terroir.

  • Is it necessary to book in advance for dinner at the Glenapp Castle restaurant?

    It is recommended to reserve a table in advance, especially for dinners and tasting menus, to ensure availability at the restaurant.

  • Is Glenapp Castle a Michelin star restaurant?

    Glenapp Castle is not listed as a Michelin star restaurant, but it is recognised for its high-quality cuisine and its affiliation with Relais & Châteaux.

  • Can the restaurant at Glenapp Castle hotel adapt the menu for food allergies?

    The castle can offer tailored menus for specific dietary requirements, including vegetarian, gluten-free, or free from specific products, upon prior request.

Spa & Wellness

  • What spa facilities are available at Glenapp Castle Ayrshire?

    Glenapp Castle does not have a large modern spa with an indoor pool, but can offer some wellness treatments or massages upon request.

  • Does the hotel have a pool?

    No, the hotel does not have an indoor or outdoor pool for guests.

  • Can treatments or massages be booked on-site during the stay?

    Massages and treatments can be offered in dedicated spaces or in-room, upon reservation with the concierge.

  • Are there relaxation or leisure areas other than the rooms?

    Outdoor activities and walks in the grounds are possible for relaxation, as well as comfortable lounges for reading and resting.

  • Does Glenapp Castle offer wellness stays or packages?

    The hotel may sometimes offer wellness packages combining accommodation, meals, and selected treatments, available at certain times of the year.

Activities & Leisure

  • What outdoor activities are offered in the grounds of Glenapp Castle?

    The grounds offer numerous nature activities, such as walks, wildlife observation, gardening, or outdoor games in the gardens.

  • Can boat trips or distillery tours be booked from Glenapp Castle hotel?

    Boat trips, distillery visits, and coastal explorations can be arranged through the concierge.

  • Are there special activities or events organised on certain weekends?

    The castle regularly hosts themed stays, gastronomic experiences, or special events depending on the season and calendar.

  • What activities are available on-site for relaxation outside of excursions?

    The large lounges, library, and gardens allow for quiet leisure activities such as reading, board games, or landscape observation.

  • Can the castle be privatised for a wedding or event?

    Glenapp Castle is often chosen for weddings and private events, with specific packages for privatisation and celebrations.

Family & Kids

  • Is the hotel suitable for a stay with young children?

    Cots and sometimes extra beds can be provided, as well as family-friendly rooms available upon request at booking.

  • What activities are offered to entertain children at Glenapp Castle Ayrshire?

    Some nature activities in the park, as well as supervised games and explorations, may be offered to families with children.

  • Can a babysitting service be booked for an evening at the castle restaurant?

    A babysitting service can be offered upon prior request, subject to the availability of caregivers.

  • Does the restaurant at Glenapp Castle hotel offer children's menu options?

    Children's menus or suitable portions may be offered at the restaurant, especially for families staying multiple nights.

Pets

  • Are pets allowed at Glenapp Castle?

    Pets are generally not allowed on the hotel premises, with the possible exception of assistance dogs.

  • Are guide dogs or assistance dogs allowed at Glenapp Castle Ayrshire?

    Assistance or support dogs may be admitted in certain areas of the hotel, in accordance with local regulations.

  • Is there a pet sitting service or kennel associated with the hotel?

    The hotel does not offer on-site pet sitting services; it is recommended to arrange an external solution prior to arrival.

  • Can permitted animals access the gardens and outdoor areas?

    The natural grounds are more suitable for guided walks of assistance dogs, respecting other guests and local wildlife.

Accessibility

  • Does the hotel have rooms accessible to people with reduced mobility?

    Some rooms may be more easily accessible, but the historic building features stairs and structural constraints.

  • Are the common areas of Glenapp Castle Ayrshire easily accessible by wheelchair?

    The common areas include level access zones, but the architecture of a Victorian castle involves steps and changes in elevation in certain areas.

  • Can the staff assist with specific accessibility needs during the stay?

    The team can help carry luggage, arrange an adapted room, and provide detailed information on access prior to your arrival.

  • Is there a lift to access all floors of Glenapp Castle hotel?

    Lifts are limited or non-existent in certain wings, with access to some rooms only via stairs.

Billing & Policies

  • What is the average cost of a night at Glenapp Castle?

    Prices vary depending on the season, room type, and available offers; entry-level prices fall within the luxury category for a 5-star castle.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the type of rate and the season; specific deadlines apply before the arrival date to avoid charges.

  • Are there any occupancy taxes to pay?

    Local taxes or additional fees may apply according to Scottish regulations and the type of service booked.

  • What payment methods are accepted at Glenapp Castle Ayrshire?

    Major international credit cards are generally accepted, as well as other common electronic payment methods.

  • Do the rates include breakfast or half-board at Glenapp Castle hotel?

    Some rates include breakfast and possibly dinner, while others are room-only; it is important to check the inclusions before booking.

Sustainability

  • What is Glenapp Castle's approach to sustainable development and responsible tourism?

    The hotel is developing a responsible tourism approach, with particular attention to the social and environmental impact led by its owner committed to impact investing.

  • How does Glenapp Castle incorporate short supply chains and local products into its offerings?

    The castle prioritises the use of local and seasonal products, reducing the carbon footprint related to catering and supporting producers in the Ayrshire region.

  • What concrete actions are being taken to preserve the natural estate around Glenapp Castle Ayrshire?

    Glenapp Castle is a member of Relais & Châteaux and promotes careful management of the natural estate and resources, with a long-term vision.

The Concierge answers — Glenapp Castle

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Glasgow airport and Glenapp Castle hotel?

    The concierge can organise a private transfer by car or limousine from/to Glasgow or Edinburgh airports according to your flight schedule.

  • Is it possible to book a chauffeur for a journey from Glenapp Castle to Edinburgh with waiting on site?

    The concierge can book a chauffeur for a one-way or round trip, with waiting time in Edinburgh if necessary.

  • Can you coordinate transfers between Glenapp Castle, Ayr station and Prestwick airport?

    The concierge can arrange these journeys with local taxis or chauffeur-driven vehicles, taking into account train and flight schedules.

  • Can you suggest a scenic driving route to Glenapp Castle Ayrshire and arrange the rental?

    The concierge can suggest picturesque routes and book a chauffeur or rental car suitable for the duration of your stay.

Restaurant Reservations

  • Can you reserve a table at the restaurant of Glenapp Castle hotel for dinner with a sea view?

    Reservations are made through the concierge, who will ensure a table is secured for the desired service at the castle's gourmet restaurant.

  • Could you book me a renowned seafood restaurant near Glenapp Castle Ayrshire?

    The concierge can recommend local establishments and reserve a table according to your cuisine preferences and budget.

  • Can you arrange a gluten-free vegetarian menu at the restaurant of Glenapp Castle?

    The concierge will communicate the dietary restrictions to the chef and adjust the tasting or à la carte menu accordingly.

Spa Bookings

  • Can you book a relaxing massage for two people in the late afternoon?

    Reservations are made through the concierge, who will check the availability of therapists at the desired times.

  • Is it possible to schedule a facial in the morning before a boat trip?

    The concierge can suggest a quiet time slot and adjust the duration of the treatment to fit your sightseeing schedule.

  • Can you arrange private access to the spa for an hour in the evening?

    The concierge can privatise, subject to availability, certain wellness areas or suggest less busy time slots for more privacy.

Excursions & Cultural Visits

  • Can you organise a boat trip to Ailsa Craig from Glenapp Castle?

    The concierge can book a private or small group cruise, with wildlife observation and an itinerary tailored to the weather.

  • Is it possible to book a private guide to visit the historic castles and gardens of Ayrshire?

    The concierge can hire a specialised guide and arrange round-trip transport with flexible timings.

  • Can you organise a day of whisky distillery tours with a driver from the hotel?

    The concierge offers customised tours including local distilleries, tastings, and a dedicated driver.

Special Occasions

  • Can you organise an intimate wedding ceremony in the gardens of Glenapp Castle?

    The concierge can arrange a turnkey or partial ceremony, with the privatisation of certain spaces depending on the number of guests.

  • Is it possible to prepare a romantic marriage proposal in a tower or private lounge?

    The concierge can set up a romantic scene with flowers, champagne, and discreet lighting before your arrival.

  • Can you organise a surprise birthday dinner with live music at the castle?

    The concierge can coordinate musicians, a cake, table decoration, and a special menu to mark the occasion.

Shopping & Luxury Services

  • Can you organise a luxury shopping day with a personal shopper from Glenapp Castle?

    The concierge can arrange a personal shopper service in the luxury boutiques of Glasgow or Edinburgh with private transport.

  • Is it possible to have an evening outfit cleaned and pressed during the day?

    The concierge can offer a quick external laundry service and, depending on availability, in-room ironing.

  • Can you deliver a bouquet of flowers and a personalised gift to my suite before arrival?

    The concierge can order and have delivered flowers, gifts, or specific products from local shops or major retailers.

Family Activities

  • Can you suggest an outdoor activity programme for a family with children aged 6 and 10?

    The concierge can organise outdoor activities, games, and possibly suitable supervision depending on the children's ages.

  • Is it possible to book a babysitting service for an evening at the restaurant?

    The concierge can arrange for a qualified babysitter, with advance booking recommended to ensure availability.

  • Can you organise a treasure hunt in the castle gardens for the children?

    The concierge can create a treasure hunt in the park and provide a snack or picnic for the children.

Personalized Experiences

  • Can you organise a customised three-day stay focused on nature, gastronomy, and local history?

    The concierge can design a tailored itinerary with private tours, exclusive activities, and transport suited to your pace.

  • Is it possible to book a photographer for a couple's photoshoot on the estate?

    The concierge can coordinate a professional photographer for a session in the castle and gardens, taking into account natural lighting.

  • Can you organise a private cooking or pastry class with the chef of Glenapp Castle?

    The concierge can collaborate with the chef to arrange a private masterclass, including demonstration and tasting.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits