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5★ · Ortisei/Val Gardena

Gardena Grödnerhof Hotel & Spa

Via Vidalong, 3, 39040 Oltretorrente BZ, Italie, Ortisei/Val Gardena

4.94.9/5329 reviews · Google rating
  • In the heart of Val Gardena in Ortisei
  • Views over the surrounding mountains
  • Close to the ski slopes
  • Authentic Alpine atmosphere

Hotel 5-star in Ortisei/Val Gardena, Italy, in the heart of Ortisei/Val Gardena, featuring mountain views, spa and proximity to ski slopes.

Is Gardena Grödnerhof Hotel & Spa well located for exploring Val Gardena and the Dolomites?

Yes. The hotel is in Ortisei, in the heart of Val Gardena, with convenient access to the slopes in winter.

Outside ski season, it also works well as a comfortable base for walks, mountain outings and time back at the spa.

How much does a stay at Gardena Grödnerhof Hotel & Spa, or a ski week in Ortisei, usually cost?

Rates vary with the season, room category and whether you travel during ski or holiday periods.

For an accurate budget, check your exact dates or contact the Concierge before booking treatments, dining and the stay.

What can you reach on foot from Gardena Grödnerhof Hotel & Spa in Ortisei?

Several sights are within walking distance, including Antoniusplatz and Museum Gherdëina in just a few minutes.

You can also walk to Chiesa san Ulrico, or plan a more active outing to the Adventure Park & Fly Line.

A word from the Concierge

Gardena Grödnerhof Hotel & Spa through the Concierge's eyes

The Gardena Grödnerhof Hotel & Spa is located in Ortisei, in the heart of the Val Gardena valley in Italy. This 5★ hotel, affiliated with Relais & Châteaux, offers stunning views of the surrounding mountains. The property is close to ski slopes, making it an ideal choice for winter sports enthusiasts. Visitors appreciate its warm atmosphere and attentive service.

What sets this hotel apart is its authentic alpine atmosphere combined with modern comfort. The Relais & Châteaux affiliation guarantees a quality dining experience, with dishes prepared from local ingredients. The refined spa offers various treatments, promoting relaxation after a day of outdoor activities. Guests feel immediately at home in this enchanting setting.

Before you go, know that the hotel suits both couples and families. The winter season attracts many skiers, while summer offers picturesque hiking opportunities. Be sure to book in advance, especially during peak periods, to secure your stay. The friendliness of the staff enhances the overall experience.

_My tip from the Concierge: book your spa treatment upon arrival, as slots fill up quickly._

Why choose Gardena Grödnerhof Hotel & Spa?

Gardena Grödnerhof Hotel & Spa is an exceptional address in Ortisei/Val Gardena, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • In the heart of Val Gardena in Ortisei
  • Views over the surrounding mountains
  • Close to the ski slopes
  • Authentic Alpine atmosphere
  • Relais & Châteaux dining
  • Spa for unwinding after skiing

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

2
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Après-ski at the spa

    One of the most natural experiences at Gardena Grödnerhof is to follow a day on the slopes with restorative time at the spa. It is the hotel’s ideal rhythm: effort outside, warmth and release inside. To make the most of treatments, it is wise to book ahead, especially during the busiest winter periods.

    Signature hiverReservation required
  • A Relais & Châteaux-style dinner

    In the evening, dining becomes one of the highlights of the stay. After the mountains, guests return to a cocooning setting and cuisine attentive to local produce and seasonality. This experience particularly suits travellers who choose the destination as much for the quality of hospitality as for the pleasure of a carefully prepared dinner in a refined Alpine hotel.

    Art de la tableReservation required
  • Waking up to the mountains

    At Gardena Grödnerhof, views over the surrounding mountains are as much a part of the stay as the comfort of the room itself. Beginning the day with changing light over the peaks, before breakfast and then heading to the slopes or trails, immediately sets the tone. A simple yet essential experience in a great valley address.

    Included in your stay
  • A seamless ski stay

    Thanks to the proximity of the slopes and the organisation of a five-star hotel, the winter experience becomes notably smoother. Less time lost in transfers, more time to ski, pause at the hotel or warm up before dinner. It is this logistical simplicity, often underestimated, that distinguishes the best-conceived mountain stays.

    Idéal hiverIncluded in your stay
  • A summer escape in Val Gardena

    Outside ski season, the hotel becomes an excellent base from which to discover a different mountain rhythm: panoramic walks, fresh-air outings and a return to calm in an elegant Alpine atmosphere. This experience particularly suits travellers who enjoy active yet unhurried stays, alternating walking, contemplation, spa time and peaceful dinners.

    Belle saisonIncluded in your stay
  • Tailored mountain concierge support

    In a destination where the pace of a stay depends greatly on season and activities, a 24-hour concierge brings genuine value. It helps refine your programme, simplify practical matters and preserve the sense of smooth travel that makes the difference in a great hotel. More a service experience than a mere service.

    Service signatureIncluded in your stay

Restaurants & bars

3 on-site dining venues, including 1 Michelin star.

  • Anna Stube

    Restaurant

  • Restaurant Gardena

    Restaurant

  • Anna Stuben

    1 Michelin star

    Restaurant

    Chef: Reimund Brunner
    Chef: Reimund Brunner

    Highlights

    • especialidades tirolesas
    Practical information

    The concierge’s wordFor a fine table at Gardena Grödnerhof, book Anna Stuben: Reimund Brunner’s Michelin-starred cooking elevates Tyrolean specialties.

In the press

Distinctions & affiliations

Labels & distinctions
Forbes Travel Guide Five-Star
Relais & Châteaux

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 12:00

Pets

Pets are not allowed.

No pets allowed.

Wi-Fi

Complimentary Wi-Fi in all rooms.

Location & access

Address: Via Vidalong, 3, 39040 Oltretorrente BZ, Italie

View on the map

Official website

Google listing

Guest reviews

4.9 / 5 · 329 reviews

5/5Jabbar Chia

hotel staff Ms. Nadia is a positive, enthusiastic, and cheerful person. Thanks to her service, our stay here was pleasant and wonderful.

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 4 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • AntoniusplatzHistoric landmark

    139 m · 2 min walk

    Historic site two minutes' walk away, representing a cultural point of interest in the area.

    Practical information

    The concierge’s wordFor a short cultural break, head to Antoniusplatz, a historic landmark 2 minutes away on foot, ideal between two parts of the day.

  • Museum GherdëinaMuseum

    198 m · 2 min walk

    Museum two minutes' walk away, showcasing the history and culture of the Gardena Valley.

    Practical information

    The concierge’s wordA 2-minute walk away, Museum Gherdëina offers an ideal cultural break to discover the history and culture of the Gardena Valley.

  • Chiesa san UlricoChurch

    349 m · 4 min walk

    Religious building four minutes' walk away, providing insight into local architecture.

    Practical information

    The concierge’s wordA 4-minute walk away, Chiesa san Ulrico offers a calm break to glimpse local architecture between strolls.

  • Adventure Park & Fly Line "Emozion Col de Flam"Tourist attraction

    617 m · 7 min walk

    Amusement park a seven-minute walk away, featuring various outdoor recreational activities.

    Practical information

    The concierge’s wordFor an active outdoor break, head to Adventure Park & Fly Line "Emozion Col de Flam," a 7-minute walk away, ideal between quieter moments.

  • Chiesa di San GiacomoChurch

    1.6 km · 19 min walk

    Religious building located 1.5 km away, providing insight into local architecture.

    Practical information

    The concierge’s wordFor a peaceful break, head to Chiesa di San Giacomo: its local architecture is best appreciated on a walk away from the busiest times.

  • Dolomiti SuperskiTourist attraction

    1.7 km · 20 min walk

    Ski resort 1.6 km away, featuring numerous slopes for skiing and snowboarding enthusiasts.

    Practical information

    The concierge’s wordFor an active break, head to Dolomiti Superski if you enjoy mixing up the slopes on skis or a snowboard.

  • Panchina giganteTourist attraction

    3.5 km · 6 min by car

    Panchina gigante, a tourist attraction located 3.5 kilometers away, known for its large wooden bench offering panoramic views.

    Practical information

    The concierge’s wordFor an open-air break with panoramic views, head to Panchina gigante: this giant wooden bench is ideal for a photo stop.

  • Chiesa parrocchiale di Santa Cristina Val GardenaChurch

    3.5 km · 6 min by car

    Religious building located 3.5 km away, providing insight into local architecture and regional culture.

    Practical information

    The concierge’s wordFor a peaceful break, this church offers a lovely glimpse of local architecture and regional culture, ideal at the start or end of the day.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • KinderspielplatzPark

    256 m · 3 min walk

    Children's playground park three minutes' walk away, providing an outdoor recreational space.

    Practical information

    The concierge’s wordWith children, slip over to Kinderspielplatz, a 3-minute walk away, for an outdoor break between the day’s busier moments.

  • Hotel Luna MondscheinGarden

    719 m · 9 min walk

    Hotel a nine-minute walk away, providing a pleasant setting to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break, head to Hotel Luna Mondschein, a 9-minute walk away, when you feel like unwinding in peaceful surroundings.

  • Roseto UhrerhofBotanical garden

    2.8 km · 5 min by car

    Botanical garden located 2757 meters away, featuring a variety of plants and natural landscapes.

    Practical information

    The concierge’s wordFor a nature break, Roseto Uhrerhof is well suited to a contemplative stroll among varied plants and natural landscapes, especially in clear weather.

  • Cascata TervelaPark

    4.0 km · 7 min by car

    Park located 4,000 meters away, providing a natural space to relax and enjoy the outdoors.

    Practical information

    The concierge’s wordFor a nature break around Ortisei, Cascata Tervela is well suited to a relaxing moment surrounded by greenery.

  • Sentiero degli Scoiattoli Troi dla SchirlatesPark

    4.0 km · 7 min by car

    Sentiero degli Scoiattoli Troi dla Schirlates, a park featuring hiking trails in a natural setting.

    Practical information

    The concierge’s wordFor a nature break in Ortisei, this park is well suited to a gentle walk along its hiking trails, especially if you want some fresh air.

  • Sentiero del trenino della ValgardenaPark

    4.5 km · 8 min by car

    Sentiero del trenino della Valgardena, a park featuring paths for walking and enjoying nature.

    Practical information

    The concierge’s wordFor a nature break in Ortisei, Sentiero del trenino della Valgardena is well suited to a peaceful walk surrounded by greenery.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • DOLFI - Presepi e Sculture in Legno Val GardenaShopping mall

    2.1 km · 4 min by car

    Store specializing in wooden sculptures, offering a variety of handcrafted items.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Does the hotel have parking?

    Yes, a private parking is offered to guests, usually on-site, for residents' cars. Contact the concierge to confirm the arrangements for the day.

  • What are the check-in and check-out times at Gardena Grödnerhof Hotel & Spa?

    Standard check-in is in the afternoon and check-out is in the morning, according to the practices of five-star hotels in the region. Contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    Early check-in is sometimes possible depending on room availability and arrival time. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer late check-out?

    Late departures may be accepted depending on hotel occupancy, often with an additional charge. Contact the concierge to confirm the arrangements for the day.

  • Can I leave my luggage at the hotel before check-in or after check-out?

    A luggage storage service is usually available to keep your bags before check-in or after check-out.

  • Are airport transfers offered?

    Airport transfers are sometimes offered via taxi or private chauffeur, with prior reservation. Contact the concierge to confirm the arrangements for the day.

Location & Access

  • Where exactly is Gardena Grödnerhof Hotel & Spa located in Ortisei?

    The hotel is located at Via Vidalong 3, in the centre of Ortisei, the main village of Val Gardena in the Dolomites of South Tyrol.

  • What is the distance between the hotel and the airport?

    The distance between the hotel and Bolzano airport is approximately 35 to 40 km by road. Contact the concierge to confirm the arrangements for the day.

  • Why is Ortisei considered the most important centre of Val Gardena?

    Ortisei is the most important centre of Val Gardena, known for its winter sports, tradition of wood carving, and elegant alpine village atmosphere.

  • Which main villages are part of Val Gardena around Ortisei?

    Val Gardena includes the villages of Ortisei (St. Ulrich), Santa Cristina, and Selva di Val Gardena, all connected by the ski area and roads.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available in the hotel, in the rooms and common areas, usually included in the stay.

  • What types of rooms and suites are offered at the Gardena Grödnerhof Hotel & Spa?

    The rooms and suites are luxurious, with a balcony or terrace, and equipped with all modern comforts suitable for a five-star hotel.

  • What standard amenities can be found in the hotel rooms?

    The rooms generally feature an en-suite bathroom, television, minibar, safe, and a seating area, in a modern chalet style.

  • Is room service available at the Gardena Grödnerhof Hotel & Spa?

    Room service is usually available for drinks and snacks in the room, according to the hours set by the hotel.

Spa & Wellness

  • Does the hotel have a swimming pool?

    The hotel has an indoor swimming pool, as well as an outdoor hot tub in the spa area.

  • What facilities are available in the spa of the Gardena Grödnerhof Hotel & Spa?

    The spa includes an indoor pool, outdoor jacuzzi, saunas, relaxation areas, a ladies-only space, and a beauty farm for treatments and massages.

  • Do guests have free access to the spa and wellness areas?

    Access to the spa is generally reserved for hotel guests, with possibly specific hours for certain areas or for children.

  • Does the hotel have a fitness or sports room?

    A modern fitness centre is available for guests, equipped with cardio and strength training equipment suitable for athletes.

  • What types of massages and wellness treatments are offered at the spa?

    Massages and beauty treatments can be booked at the spa's beauty farm, according to a menu of available treatments.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the type of rate booked, flexible or non-refundable, and the season. Please contact the concierge to confirm the terms of the day.

  • Are there any local taxes to pay?

    Yes, a local tourist tax is generally required per person per night in hotels in South Tyrol. Please contact the concierge to confirm the terms of the day.

  • How much does a typical week of skiing in Ortisei at the Gardena Grödnerhof Hotel & Spa cost?

    A week of skiing in Ortisei varies depending on the period, type of room, and services included at the Gardena Grödnerhof. Please contact the concierge to confirm the terms of the day.

  • How do room prices at the Gardena Grödnerhof Hotel & Spa change with the seasons?

    Prices at the Gardena Grödnerhof Hotel & Spa vary according to the season, type of room, and offers available on booking sites and the hotel.

  • What services are included in the room price at Gardena Grödnerhof?

    Rates generally include accommodation, breakfast, and access to the spa, with possible supplements for other services.

  • What payment methods are accepted by Gardena Grödnerhof Hotel & Spa?

    Various payment methods are accepted, including international credit cards, and sometimes cash, depending on the hotel's policy.

  • Does the hotel offer special deals or white week packages?

    Seasonal offers or packages may exist for ski or wellness stays, available from the hotel or agencies.

Activities & Leisure

  • Why is Ortisei such a renowned ski and holiday destination?

    Ortisei is famous for its ski area connected to Dolomiti Superski, its views of the Dolomites, and its artisanal tradition of wood sculptures.

  • Is there an interesting mountain lake to visit near Ortisei?

    From the hotel, several mountain lakes are accessible for excursions in the Dolomites, via lifts or scenic roads. Please contact the concierge to confirm the terms of the day.

  • What winter activities are accessible from Gardena Grödnerhof Hotel & Spa?

    In winter, guests enjoy skiing, snowboarding, hiking and walking in the snow around Ortisei and Val Gardena.

  • What summer activities can be practiced around Ortisei?

    In summer, the hotel is an ideal starting point for hiking, mountain biking, climbing and scenic walks in the Dolomites.

  • Does the hotel offer organised excursions to the Dolomites?

    Organised excursions to Alpe di Siusi and the main peaks of the Dolomites are often offered or recommended by the hotel.

  • Does the hotel offer relaxation areas after a day of skiing?

    The common areas and the cosy setting of the hotel are suitable for relaxing after skiing, with a fireplace, lounges and mountain views.

Included Services

  • What are the customer reviews of the Gardena Grödnerhof Hotel & Spa?

    Reviews of the Gardena Grödnerhof Hotel & Spa are generally excellent, praising the quality of service, the spa, and the dining experience on specialised platforms.

Dining

  • What type of breakfast is offered?

    Breakfast is offered in the form of a hearty buffet, featuring local products and international options, highly appreciated in customer reviews.

  • What restaurants are available at the Gardena Grödnerhof Hotel & Spa?

    The hotel offers a high-quality main restaurant and the Michelin-starred gourmet restaurant Anna Stuben.

  • Can the hotel accommodate special dietary requirements in its menus?

    Special diets, such as vegetarian or gluten-free, can often be accommodated by the kitchen upon prior request.

  • Is there a bar or lounge for having an aperitif or a digestif?

    A lounge bar is available to enjoy cocktails, well-stocked wines, and digestifs in an elegant setting.

Family & Kids

  • Is the hotel suitable for a family stay with children?

    Gardena Grödnerhof Hotel & Spa is family-friendly, with spacious rooms and a safe environment in the centre of Ortisei.

  • Can we request baby cots or extra beds for children?

    Baby cots and sometimes extra beds can be added in certain room categories, upon prior request.

  • Are there specific activities for children near the hotel?

    Activities and services can be recommended for children, such as ski schools or suitable slopes. Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at Gardena Grödnerhof Hotel & Spa?

    Pets are generally allowed at Gardena Grödnerhof Hotel & Spa, often with conditions and possible additional fees.

  • What are the conditions for coming with a dog or pet?

    A specific policy governs the size, number of pets and the areas allowed in the hotel. Contact the concierge to confirm the arrangements for the day.

  • Can pets access the hotel's restaurants or spa?

    It is generally requested not to leave pets alone in the room for long periods and to respect the common areas.

Accessibility

  • Is the hotel suitable for people with reduced mobility?

    The hotel is modern, and some areas are accessible to people with reduced mobility, with lifts and adapted rooms.

  • Are there specially adapted rooms for disabled guests?

    Accessible rooms with adapted bathrooms may be available upon request at the time of booking.

  • Are the common areas and the spa easily accessible by wheelchair?

    Lifts serve the main floors, facilitating access to the restaurants, the spa, and the common areas for all guests.

Sustainability

  • What is the environmental approach of Gardena Grödnerhof Hotel & Spa?

    The hotel pays attention to sustainability, typical of alpine palaces, with responsible management of energy and water. Contact the concierge to confirm the current practices.

  • Does the hotel prioritise local and seasonal products in its menus?

    Local and seasonal products are highlighted in the dining options, encouraging short supply chains and promoting the local area.

  • How does the hotel manage waste and recycling?

    Waste management and recycling are generally considered in the establishment's policy, in line with responsible luxury standards.

The Concierge answers — Gardena Grödnerhof Hotel & Spa

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Gardena Grödnerhof Hotel & Spa and the airport?

    The concierge can organise a private transfer to or from the airports of Bolzano, Innsbruck or Verona. Contact the concierge to confirm the arrangements for the day.

  • How can transport be arranged from the hotel to the ski lifts and gondolas?

    The concierge can book a taxi or driver to take you to the ski lifts in Ortisei or Alpe di Siusi, depending on your skiing or hiking schedule.

  • Can you help me organise my public transport journey to Ortisei?

    The concierge can advise on the best train and bus routes to reach Ortisei and book tickets if necessary.

  • Is it possible to book a transfer from the hotel to other villages in Val Gardena?

    Transfers to the main stations or villages in Val Gardena can be coordinated upon request, either by private shuttle or taxi.

  • Can you arrange a car rental from Gardena Grödnerhof Hotel & Spa?

    The concierge can organise car rental with delivery to the hotel and suggest scenic routes in the Dolomites.

Restaurant Reservations

  • How can a table be reserved at the Michelin-starred Anna Stuben restaurant in the hotel?

    Reservations are made through the concierge for the gourmet restaurant Anna Stuben, including tasting menus and special requests.

  • Can you recommend and book restaurants in Ortisei and Val Gardena?

    The concierge can recommend and reserve tables at the best restaurants in Ortisei and the surrounding area, according to your budget and culinary preferences.

  • Is it possible to organise a romantic or birthday dinner within the hotel?

    It is recommended to go through the concierge to organise a birthday or romantic dinner with a personalised menu and table decoration.

  • Can you inform the restaurants of my allergies or special dietary requirements?

    The concierge can check for menus suitable for specific diets and inform the kitchen of your intolerances or preferences.

Spa Bookings

  • How can a treatment or massage be booked at the spa of Gardena Grödnerhof Hotel & Spa?

    Reservations are made through the concierge for spa treatments, massages, and the beauty farm, depending on availability.

  • Can you prepare a spa programme for a couple's stay?

    The concierge can organise spa packages for couples including massages, private access, and special touches.

  • Can the concierge inform me about the hours and access conditions for the spa and sauna?

    It is recommended to contact the concierge to find out the spa hours, the Ladies-only Spa, and to book the desired access slots.

Excursions & Cultural Visits

  • Can you organise guided excursions in the Dolomites from the hotel?

    The concierge can suggest excursions to Alpe di Siusi and the main sites of the Dolomites, with French or English-speaking guides available upon request.

  • How can I organise a cultural visit to Ortisei and Val Gardena?

    It is recommended to go through the concierge to organise a visit to the centre of Ortisei, its churches, and local museums.

  • Can you recommend an excursion to a lake or viewpoint near Ortisei?

    The concierge can indicate the lakes and viewpoints accessible for a day trip, and can book a guide or transfer if necessary.

  • Is it possible to organise guided sports outings in the mountains?

    Reservations are made through the concierge for snowshoeing, skiing, or trekking outings depending on the season and the participants' level.

Special Occasions

  • Can you organise a romantic surprise in the room?

    The concierge can prepare flowers, champagne, and pastries in the room for a birthday, honeymoon, or marriage proposal.

  • Can the concierge organise a private celebration for a special occasion?

    It is recommended to contact the concierge to arrange special decorations for Christmas, New Year, or a family celebration within the hotel.

  • How can I organise a personalised marriage proposal at Gardena Grödnerhof Hotel & Spa?

    The concierge can coordinate a photographer, music, and staging for a marriage proposal or vow renewal in Ortisei.

Shopping & Luxury Services

  • Can you recommend luxury boutiques or artisans in Ortisei?

    The concierge can indicate luxury boutiques, local artisans, and ski shops in Ortisei, and can arrange a shopping companion upon request.

  • Can the concierge arrange a dry cleaning or laundry service?

    Dry cleaning or express laundry services can be coordinated by the concierge, depending on the available timelines.

Family Activities

  • Can you suggest activities suitable for families with children?

    The concierge can recommend activities suitable for children, such as toboggan runs, ski schools, or family walks around Ortisei.

  • How can ski lessons for children be booked in Val Gardena?

    Reservations are made through the concierge for lessons at local ski schools and equipment rental for the whole family.

Personalized Experiences

  • Can you create a personalised programme for a wellness and gastronomy stay?

    The concierge can create a tailored programme combining spa, gastronomy, sports, and cultural visits according to the duration of your stay.

  • Is it possible to book a day to discover the most beautiful landscapes of Val Gardena?

    It is recommended to contact the concierge to organise a panoramic day trip by car with photo stops and lunch at a mountain hut.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits