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5★ · Westlake Village

Four Seasons Hotel Westlake Village

2 Dole Dr, Westlake Village, CA 91362, États-Unis, Westlake Village

4.74.7/51,660 reviews · Google rating
  • Surrounded by hills and lakes
  • Peaceful natural setting
  • Relaxed and welcoming atmosphere
  • Shared spaces designed for wellbeing

Hotel 5-star in Westlake Village, United States, 635 m from UCLA Health, featuring 24-hour concierge, restaurant and turndown service.

What sets Four Seasons Hotel Westlake Village apart?

The hotel stands out for its peaceful setting among hills and lakes, with an atmosphere designed for a slower pace.

The stay centres on personalised service, wellbeing-focused spaces and a calm mood that carries through the day.

What is Four Seasons Hotel Westlake Village best known for?

It is especially known for its wellbeing focus, with an on-site spa and experiences shaped around relaxation.

Dining is also a strong point, with several venues ranging from breakfast with hill views to Californian, Mediterranean and Japanese options.

Is Four Seasons Hotel Westlake Village close to the beach?

The hotel is not on the seafront. Its setting is defined more by hills and lakes than by a beach stay.

For a beach outing, it is best planned as a drive from Westlake Village rather than a walk from the hotel.

A word from the Concierge

Four Seasons Hotel Westlake Village through the Concierge's eyes

The Four Seasons Hotel Westlake Village is located in Westlake Village, United States. This 5★ hotel offers a soothing natural setting, surrounded by hills and lakes. The Four Seasons property stands out for its commitment to excellence and personalized service. Guests appreciate the relaxing and warm atmosphere that permeates this establishment.

What distinguishes this hotel is its serene ambiance, conducive to relaxation. Guests enjoy attentive service, typical of Four Seasons properties. The establishment attracts travelers seeking tranquility while offering modern and comfortable facilities. Common areas are designed to promote well-being.

Before you go, know that this hotel suits various types of stays, whether for romantic getaways, family vacations, or business trips. The region offers many outdoor activities, including hiking and vineyard tours. The ideal time to visit is in spring and autumn when the weather is mild.

_My tip from the Concierge: consider booking spa treatments in advance to fully enjoy your stay._

Why choose Four Seasons Hotel Westlake Village?

Four Seasons Hotel Westlake Village is an exceptional address in Westlake Village, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Surrounded by hills and lakes
  • Peaceful natural setting
  • Relaxed and welcoming atmosphere
  • Shared spaces designed for wellbeing
  • Personalised service by Four Seasons

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast overlooking the hills

    Starting the day slowly, with morning light falling across the hills of Westlake Village, is one of the most satisfying pleasures of a stay here. This experience is about unhurried rhythm, attentive service and the feeling of settling into the destination before the day unfolds. It suits couples particularly well, but also any traveller seeking a more restorative pace.

    À vivre le premier matinIncluded in your stay
  • Personalised spa ritual

    The hotel’s setting naturally lends itself to a wellbeing interlude shaped around your needs of the moment: recovery after travel, muscular release, a mental reset or simply the desire to slow down. The value of a personalised ritual lies in its ability to adapt the treatment experience to your own rhythm rather than impose a standard sequence. It is especially fitting in a property where wellbeing informs the wider stay.

    Réserver en amontReservation required
  • Morning walk in the hills

    Westlake Village is also best appreciated on foot, through a simple relationship with the landscape. A morning walk makes the most of gentler temperatures, clear light and an environment that encourages deeper breathing. It is ideal for guests who want to complement the hotel experience with time outdoors, without turning the day into a heavy programme.

    Included in your stay
  • Regional vineyard escape

    To extend the restorative mood of the stay, an outing to nearby vineyards reveals another side of Southern California: more open, more rural and more contemplative. The appeal lies not only in tasting, but in the drive itself, the landscapes along the way and the pleasure of leaving the hotel for a few hours only to return with the day enriched.

    Idéal au printemps et à l’automneReservation required
  • Quiet evening in your suite

    One of the most persuasive luxuries in a hotel like this is the freedom not to force the pace. After a day of driving, meetings, treatments or walks, choosing to spend the evening in the comfort of your room or suite becomes an experience in its own right. It is a chance to slow down, return to your own rhythm and enjoy the hotel’s discreet service without needing to go anywhere else.

    Included in your stay
  • Tailored wellbeing stay

    For travellers primarily seeking a genuine reset, the most complete experience is to shape the stay as a whole: treatments booked in advance, protected downtime, outdoor activities chosen without overload and an itinerary flexible enough to leave room for spontaneity. This approach turns the hotel into a true temporary refuge, with each day organised around a simple aim: feeling better on departure than on arrival.

    Expérience signatureReservation required

Restaurants & bars

4 on-site dining venues.

  • Coin & Candor

    Brasserie

    Highlights

    • California
    • thoughtfully sourced local ingredients with wood-fired cooking techniques
    Practical information

    The concierge’s wordFor a thoughtfully done California brasserie, head to Coin & Candor: carefully sourced local ingredients and wood-fired cooking make the difference.

  • The Cove

    Restaurant

    Highlights

    • Mediterranean
    • vibrant coastal flavours with artful presentations
    Practical information

    The concierge’s wordFor a sunlit escape, book The Cove: a Mediterranean table with vibrant coastal flavours, served with artful presentation.

  • ONYX Restaurant

    Restaurant

    Highlights

    • Japanese
    • freshly prepared Nigiri sushi and sashimi take centre stage
    Practical information

    The concierge’s wordAt ONYX, go for the freshly prepared nigiri and sashimi: that’s where this Japanese restaurant shows its style best.

  • Prosperous Penny

    Bar

    Highlights

    • a sophisticated ambiance pairs with a 1920s Prohibition inspired craft bar program
    Practical information

    The concierge’s wordFor a drink in a sophisticated setting, head to Prosperous Penny: its 1920s Prohibition-inspired bar spirit is especially well done.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are welcome at no extra charge.

Pets allowed on request. Charges may apply.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 2 Dole Dr, Westlake Village, CA 91362, États-Unis

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 1,660 reviews

5/5Christy Shapiro

I stayed here 5/17/26- 5/22/26 and I had an exceptional time. The hotel is gorgeous and the service was top notch. The rooms were immaculately clean and the bedding was very comfortable. I dined at Coin and Candor a…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 7 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Calvary Community ChurchChurch

    313 m · 4 min walk

    Religious building a four-minute walk away, providing a space for prayer and meditation.

    Practical information

    The concierge’s wordFor a quiet break 4 minutes away on foot, Calvary Community Church offers a simple setting for prayer or a moment of reflection.

  • St Jude's Catholic ChurchChurch

    2.0 km · 3 min by car

    Religious building located 2019 meters away, providing a place for worship and reflection.

    Practical information

    The concierge’s wordIf you're after a quiet pause in Westlake Village, St Jude's Catholic Church offers a setting suited to reflection and a peaceful break.

  • Atmosphere Church | Church in Thousand OaksChurch

    2.9 km · 5 min by car

    Religious building nearby, providing a space for prayer and meditation.

    Practical information

    The concierge’s wordIf you're looking for a quiet break near the hotel, Atmosphere Church offers a simple setting for prayer or a moment of meditation.

  • North Ranch PlayfieldTourist attraction

    3.4 km · 6 min by car

    North Ranch Playfield, a children's playground featuring various recreational equipment.

    Practical information

    The concierge’s wordIf you're traveling with family, North Ranch Playfield makes an easy break for children to burn off energy between quieter moments in Westlake Village.

  • Temple Adat Elohim-Reform Temple of Conejo ValleySynagogue

    4.4 km · 8 min by car

    Synagogue located 4,383 meters away, providing a space for prayer and community.

    Practical information

    The concierge’s wordIf you're looking for a reflective moment or a connection with the local community, this synagogue offers a peaceful pause in Westlake Village.

  • Cornell Wine Co.Tourist attraction

    4.8 km · 8 min by car

    Winery located 4.8 km away, offering tours to explore the winemaking process.

    Practical information

    The concierge’s wordFor a green escape, head to Cornell Wine Co. if you feel like discovering the winemaking process on a guided visit.

  • Fred Kavli TheaterPerforming arts

    4.8 km · 8 min by car

    Performance arts theater located 4.8 kilometers away, dedicated to the performing arts.

    Practical information

    The concierge’s wordFor a cultural evening without crossing the city, Fred Kavli Theater offers a performing arts break in Westlake Village.

  • Civic Arts Plaza TheatresPerforming arts

    4.9 km · 8 min by car

    Performance arts theater located 4,885 meters away, dedicated to the performing arts.

    Practical information

    The concierge’s wordFor a cultural break in Westlake Village, Civic Arts Plaza Theatres is well suited to an evening centered on the performing arts.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Smart Parke Luxury Dog Boarding - Westlake Village, CAPark

    306 m · 4 min walk

    Dog boarding service a four-minute walk away, providing luxury accommodation for pets.

    Practical information

    The concierge’s wordIf you're traveling with your dog, Smart Parke is a practical break 4 min walk away, with thoughtfully arranged pet accommodation.

  • Westlake Village Community ParkPark

    839 m · 10 min walk

    Park in Westlake Village, providing green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Westlake Village, this park is ideal for unwinding for a while and simply enjoying nature.

  • Berniece Bennett ParkPark

    1.0 km · 12 min walk

    Park in Westlake Village, providing green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Westlake Village, Berniece Bennett Park is ideal if you're after a calm moment to unwind close to nature.

  • Westlake Yacht ClubMarina

    2.3 km · 4 min by car

    Westlake Yacht Club, a marina providing facilities for water activities.

    Practical information

    The concierge’s wordFor a waterside break, head to Westlake Yacht Club if you're in the mood for a marina atmosphere centered on nautical activities.

  • Forest Cove ParkPark

    2.7 km · 5 min by car

    Forest Cove Park, a park providing green spaces to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break between plans, Forest Cove Park offers a simple, peaceful setting to unwind and enjoy a moment in nature.

  • Agoura Hills Recreation and Event CenterPark

    2.9 km · 5 min by car

    Recreation and event center in Agoura Hills, providing facilities for various sports activities.

    Practical information

    The concierge’s wordFor an active break near Westlake Village, this recreation and event center works well for a sporty or relaxed moment.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Whizin Market SquareShopping mall

    4.6 km · 8 min by car

    Shopping mall offering various stores and services, located 4.6 km away.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Does the hotel have parking?

    Yes, a private parking is available on site with self-parking and valet options, charged per night. The indicative rates are approximately 29 USD for self-parking and 39 USD for valet per night.

  • What are the standard check-in and check-out times at the Four Seasons Hotel Westlake Village?

    Check-in is generally possible from 3 PM and check-out until 12 PM, depending on your reservation conditions and availability on the day.

  • Can I check in early?

    Early check-in is possible depending on occupancy; it is recommended to request it in advance and it may incur additional charges depending on the arrival time and room type.

  • Is it possible to request a late check-out at the Four Seasons Hotel Westlake Village?

    A late check-out may be granted depending on availability on the day and rate conditions; it is advisable to request it as early as possible at the reception.

Location & Access

  • Where is the Four Seasons Hotel Westlake Village located in the city?

    The hotel is located at 2 Dole Drive, Four Seasons Hotel Westlake Village, on the edge of the Santa Monica Mountains, about 0.5 km from the centre of Westlake Village.

  • What is the distance between the hotel and the beaches of Malibu?

    The Four Seasons Hotel Westlake Village is about a 20-minute drive from Malibu and the Pacific coastline, depending on traffic.

  • Is the Four Seasons Hotel Westlake Village far from Los Angeles?

    The hotel is about 45 to 60 minutes by car from Los Angeles, depending on traffic, and close to two major airports serving the area.

  • What is the distance between the hotel and the airport?

    The distance is approximately 25 to 26 miles from Burbank Airport (Bob Hope) and about 70 km from Los Angeles Airport (LAX), which is 45 to 60 minutes by road depending on traffic.

  • Are airport transfers offered?

    Private transfers can be arranged through the hotel upon request, but no publicised free airport shuttle service is mentioned. Please contact the concierge to confirm the arrangements for the day.

  • Is Westlake Village considered a rather chic or affluent area around the hotel?

    Westlake Village is an affluent residential town in the Los Angeles area, regarded as a rather upscale sector, which is reflected in the peaceful environment surrounding the hotel.

Rooms & Amenities

  • What amenities are found in the rooms at the Four Seasons Hotel Westlake Village?

    The rooms feature complimentary Wi-Fi, an LCD TV, a private minibar, a safe, an iron and ironing board, a tea/coffee maker, and complimentary local newspapers.

  • Is Wi-Fi available in the hotel?

    Yes, Wi-Fi is available in the hotel and access is indicated as free for guests, including in the rooms.

  • Does the hotel offer non-smoking or hypoallergenic rooms?

    Non-smoking, hypoallergenic, and wheelchair-accessible rooms are offered, with adapted units and bathrooms.

  • Is room service available 24/7 at the Four Seasons Hotel Westlake Village?

    Room service is available 24 hours a day, allowing guests to order meals and drinks to their rooms, with a varied dining menu.

  • What makes the Four Seasons Hotel Westlake Village particularly special compared to other hotels in the area?

    The Four Seasons Hotel Westlake Village stands out for its large wellness-oriented spa, its green setting between mountains and beaches, and the level of personalised service characteristic of the brand.

  • Is the Four Seasons Westlake Village generally considered more upscale than a Hilton or a Ritz-Carlton?

    Several guests describe the Four Seasons as offering a very high level of service and comfort; the comparison with other brands like Ritz-Carlton or Hilton then depends on personal preferences and specific locations.

Included Services

  • What type of breakfast is offered?

    Breakfast is offered as a full à la carte breakfast, with a price range of approximately 5 to 30 USD per person depending on the chosen options.

  • What services are generally included in the room rate at the Four Seasons Hotel Westlake Village?

    Standard Wi-Fi is included at no extra charge for hotel guests, including in the rooms; some offers may include additional services.

  • Is access to the fitness centre and wellness facilities included in the price?

    Some offers include access to the fitness centre and pool; other services such as parking, breakfast, or certain wellness programmes are charged extra.

  • Is daily housekeeping and laundry included or charged at the hotel?

    Daily housekeeping service is provided and laundry and dry cleaning services are available for an additional fee.

  • What is the 'golden rule' applied by Four Seasons hotels and how is it felt in Westlake Village?

    The Four Seasons group traditionally highlights a 'Golden Rule' centred on respect and kindness towards guests and employees, which translates into very attentive service at the Four Seasons Hotel Westlake Village.

Activities & Leisure

  • Does the hotel have a pool?

    Yes, the hotel has a pool, with at least one pool accessible to guests and a bar or service by the pool.

  • What leisure activities can be enjoyed on-site or near the Four Seasons Hotel Westlake Village?

    The hotel offers garden spaces, pools, and facilities for relaxation, as well as outdoor activities possible in the surrounding area, such as walks and hikes.

  • Is the Four Seasons Hotel Westlake Village well located for visiting Malibu and the coast?

    The hotel is located near natural areas and beaches accessible by car, making it a convenient starting point for excursions to Malibu, Santa Barbara, or Los Angeles.

  • Is the Four Seasons Westlake Village hotel suitable for hosting a wedding or large event?

    Yes, the hotel regularly hosts weddings and events, with large reception spaces and dedicated catering services, bookable through the events team.

Spa & Wellness

  • What services or features is the Four Seasons Hotel Westlake Village especially known for?

    The Four Seasons Hotel Westlake Village is known for its full-service spa, wellness programmes, and its location between the beaches of Malibu and the vineyards of Santa Barbara.

  • What types of services are offered at the spa of the Four Seasons Hotel Westlake Village?

    The spa offers a wide range of treatments, with a comprehensive wellness programme, spa services, fitness, and specialised consultations, recognised as a central element of the hotel.

  • Is access to the spa and fitness centre free for hotel guests?

    A modern fitness centre, spa facilities, and a pool are available, and access to the spa may be subject to hours and fees depending on the chosen treatments.

  • Is it necessary to book in advance to enjoy the spa treatments and facilities?

    The spa and certain wellness facilities may require prior booking, especially for specific treatments and programmes. It is advisable to book in advance.

Family & Kids

  • Can children stay for free at the Four Seasons Hotel Westlake Village?

    Children up to 18 years old can stay for free in their parents' room using existing bedding, according to the hotel's policy.

  • Does the hotel have rooms suitable for families with multiple children?

    Family rooms and the possibility of extra beds are available depending on the room category; it is recommended to check at the time of booking for maximum capacity.

  • Are there specific activities or services for children at the hotel?

    The hotel offers outdoor spaces and family-friendly facilities, but any entertainment programme or kids club should be verified with the concierge. Contact the concierge to confirm the day's arrangements.

Pets

  • Are pets allowed at the Four Seasons Hotel Westlake Village?

    Pets are allowed upon request, with additional fees applicable; it is necessary to contact the hotel in advance to arrange their stay.

Accessibility

  • Is the hotel accessible for people with reduced mobility or in wheelchairs?

    Accessible rooms, units, and adapted bathrooms, as well as accessible parking, are mentioned, making it easier for people with reduced mobility to stay.

  • Can we book a room specifically equipped for disabled persons?

    The hotel offers fully wheelchair accessible units and accessible parking, but for specific room equipment it is best to request it at the time of booking.

  • Are common areas such as the restaurant and spa easily accessible by wheelchair?

    Lifts and facilities are provided for accessibility to common areas, but some specific services need to be confirmed with the hotel. Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy varies depending on the rate type and period; some offers are cancellable up to a certain deadline, while others are non-refundable. You should refer to the booking conditions or the site used.

  • Are there any occupancy taxes to pay?

    Local taxes and additional fees are generally not included in the displayed rate and are added to the final bill in accordance with local regulations.

  • What types of additional fees should I expect in addition to the room price?

    Breakfast, parking, certain spa services, and transfers may incur additional charges, specified at the time of booking or at check-in.

  • What payment methods are accepted at the Four Seasons Hotel Westlake Village?

    The Four Seasons Hotel Westlake Village accepts major credit cards for payment of stays, dining services, spa, and extras.

  • Is Four Seasons owned by Bill Gates and does it impact the Westlake Village hotel?

    The Four Seasons group is a hotel management company whose majority capital is held by entities linked to Bill Gates and Prince Al-Walid bin Talal, and manages the hotel but does not necessarily own it outright.

Sustainability

  • Does the Four Seasons Westlake Village hotel promote a sustainability or eco-responsibility policy?

    No detailed environmental policy is clearly highlighted in the public information consulted. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel have electric car charging stations in the parking lot?

    There is no specific mention of charging stations for electric vehicles in the recent information, although some travel sheets indicate Tesla stations. Contact the concierge to confirm the arrangements for the day.

  • What concrete actions does the hotel take to limit its environmental impact?

    No detailed communication is found on recycling, reducing plastics, or energy savings at the Four Seasons Hotel Westlake Village. Contact the concierge to confirm the arrangements for the day.

Dining

  • What types of restaurants or bars are available at the Four Seasons Hotel Westlake Village?

    The hotel offers several dining options, including at least one main restaurant, a café or coffee shop, and a bar/lounge, as well as 24-hour room service.

  • What are the breakfast hours at the Four Seasons Hotel Westlake Village?

    Breakfast is served in the morning, typically between 6:30 AM and 11:00 AM, in the restaurant with full and à la carte options, at an additional cost depending on your package.

  • Can we view a specific menu or card for the restaurant at the Four Seasons Westlake Village?

    Various menus are offered, including options for full breakfast, lunch, dinner, and poolside service; detailed menus may change according to the season and current culinary concepts.

The Concierge answers — Four Seasons Hotel Westlake Village

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Los Angeles airport to the Four Seasons Hotel Westlake Village?

    The concierge can organise private or limousine transfers to and from Los Angeles (LAX) and Burbank airports, with personalised greeting according to flight schedules. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a chauffeur-driven car for the day from the hotel?

    The concierge can book chauffeur-driven car services by the hour to explore Malibu, Santa Barbara, or Los Angeles with complete flexibility. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge help me choose the best means of transport between the airport and the hotel?

    The concierge can advise on shuttle, taxi, rideshare, and car rental options suitable for your arrival time and budget. Contact the concierge to confirm the arrangements for the day.

  • Can you arrange a round trip with a chauffeur to spend the day in Malibu from the hotel?

    The concierge can organise a round trip transfer to Malibu beaches, located approximately 20 minutes away by car, with timings tailored to your schedule. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you book a table at a fine dining restaurant in Malibu during my stay?

    Reservations are made through the concierge, who can secure tables at the hotel’s restaurants and the best venues in Westlake Village, Malibu, or Los Angeles. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to plan a romantic dinner with a beautiful view from the hotel?

    The concierge can organise a romantic dinner at a restaurant in the hotel or nearby, with table selection, menu, and any special touches. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge suggest and book child-friendly restaurants near the hotel?

    The concierge can recommend family-friendly restaurants and make reservations considering the children's dietary preferences. Contact the concierge to confirm the arrangements for the day.

Spa Bookings

  • How can I book spa treatments in advance at the Four Seasons Hotel Westlake Village?

    Spa treatment reservations are made through the concierge or the Spa, which can advise on the most suitable wellness and medical treatments for your needs. Contact the concierge to confirm the arrangements for the day.

  • Can you help me create a comprehensive wellness programme during my stay?

    The concierge can organise a multi-day wellness programme including treatments, activities, and consultations with the specialised team. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to privatise part of the spa for a small group?

    The concierge can privatise certain facilities or arrange spa slots for groups, subject to availability and timings. Contact the concierge to confirm the arrangements for the day.

Excursions & Cultural Visits

  • Can you organise a vineyard tour around Westlake Village or Santa Barbara?

    The concierge can arrange excursions to the region's vineyards, including transport, tastings, and guided tours tailored to your preferences. Contact the concierge to confirm the details for the day.

  • Can the concierge organise a full day at the beach with transport from the hotel?

    The concierge can plan a beach outing with transport, recommendations for nearby beaches, and necessary reservations. Contact the concierge to confirm the details for the day.

  • Is it possible to book a guided tour of the iconic sites of Los Angeles from the hotel?

    The concierge can recommend and book cultural tours such as the Ronald Reagan Museum or tours of Los Angeles, with a guide if desired. Contact the concierge to confirm the details for the day.

Special Occasions

  • Can you help me organise a wedding or ceremony at the Four Seasons Hotel Westlake Village?

    The concierge can organise weddings, coordinating reception spaces, catering, decoration, and external vendors. Contact the concierge to confirm the details for the day.

  • Is it possible to prepare a romantic surprise in the room before our arrival?

    The concierge can arrange personalised touches in the room, such as flowers, champagne, cakes, or decorations, for a birthday or honeymoon. Contact the concierge to confirm the details for the day.

  • Can the concierge organise a photographer for a family or couple shoot at the hotel?

    The concierge can coordinate a professional photo shoot in the hotel and its gardens, in connection with local photographers. Contact the concierge to confirm the details for the day.

Shopping & Luxury Services

  • Can you organise a luxury shopping session with personal assistance near Westlake Village?

    The concierge can recommend the best shopping centres and luxury boutiques nearby and, subject to availability, arrange a personal shopper service. Contact the concierge to confirm the details for the day.

  • Can the concierge help me ship my purchases or luggage to my home?

    The concierge can arrange for the shipping of parcels or purchases to your home via suitable courier services. Contact the concierge to confirm the details for the day.

  • Is it possible to get recommendations for local shops for typical Californian products?

    The concierge can suggest local artisan shops, wine stores, or Californian products and arrange transport. Contact the concierge to confirm the details for the day.

Family Activities

  • Can you help me organise an activity schedule for a family with children during the stay?

    The concierge can propose a programme of family activities on-site and nearby, including outdoor, cultural, and leisure activities suitable for children's ages. Contact the concierge to confirm the details for the day.

  • Does the concierge have contacts for a babysitting service in the evening?

    The concierge can provide information on the availability of licensed external childcare services and assist with the connection. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge recommend parks or easy hikes accessible with children?

    The concierge can direct guests to nearby parks, easy hiking trails, and family-friendly attractions, along with maps and practical advice. Contact the concierge to confirm the arrangements for the day.

Personalized Experiences

  • Is it possible to create a fully personalised wellness experience during my stay?

    The concierge can create bespoke experiences, such as private wellness classes, health coaching sessions, or exclusive activities within the hotel. Contact the concierge to confirm the arrangements for the day.

  • Can you organise a private tour of the hotel and spa upon our arrival?

    The concierge can arrange a private tour of the hotel's facilities and the spa to explore the various programmes and services available. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge create a customised itinerary to explore Malibu, Santa Barbara, and the surrounding areas from the hotel?

    The concierge can assist in planning a themed stay, such as one focused on wine, wellness, or exploring the surroundings, with a detailed itinerary. Contact the concierge to confirm the arrangements for the day.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

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