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5★ · Puerto Baquerizo Moreno

Hôtel Ecoventura - Galapagos

Avenida 12 de Febrero, y y Av. J, 200150 Roldo, Équateur, Puerto Baquerizo Moreno

4.54.5/5174 reviews · Google rating
  • On San Cristóbal Island
  • In Puerto Baquerizo Moreno
  • Close to the town centre
  • Member of Relais & Châteaux

Hotel 5-star in Puerto Baquerizo Moreno, Ecuador, in the heart of Puerto Baquerizo Moreno, featuring Relais & Châteaux status and nature setting.

A word from the Concierge

Hôtel Ecoventura - Galapagos through the Concierge's eyes

Hôtel Ecoventura is located in Puerto Baquerizo Moreno on San Cristóbal Island, Ecuador. This 5★ hotel is part of the Relais & Châteaux properties, offering a unique experience in nature. The location provides easy access to the wonders of the Galápagos, while being close to the town center and its amenities.

What sets this hotel apart is its commitment to sustainability and environmental preservation. The atmosphere is friendly and relaxed, ideal for nature lovers. Guests appreciate the authentic setting and personalized services that are the hallmark of Relais & Châteaux establishments.

Before visiting, know that the hotel is well-suited for couples and families. It is advisable to visit during the dry season, from June to December, to fully enjoy outdoor activities. The proximity to natural sites makes it an ideal choice for biodiversity enthusiasts.

_My tip from the Concierge: remember to book your excursions in advance, as spots fill up quickly during peak season._

Why choose Hôtel Ecoventura - Galapagos?

Hôtel Ecoventura - Galapagos is an exceptional address in Puerto Baquerizo Moreno, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • On San Cristóbal Island
  • In Puerto Baquerizo Moreno
  • Close to the town centre
  • Member of Relais & Châteaux
  • Strong commitment to sustainability

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Dining

2
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Tour desk
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Pre-excursion breakfast

    In the Galápagos, the finest days often begin early. This experience centres on a breakfast designed for morning departures: smooth service, a pace adapted to excursion schedules and thoughtful comfort before heading out. It is a simple yet essential moment, preparing both body and mind for a day of wildlife observation, walking or boating around San Cristóbal.

    Idéal pour départ matinalIncluded in your stay
  • Tailored excursion concierge

    One of the real privileges of a well-prepared stay lies in how each day is orchestrated. With the hotel’s concierge, guests can refine a coherent programme according to their interests, pace and length of stay. The aim is not to pile up outings, but to shape an itinerary that feels balanced, realistic and true to the spirit of the Galápagos.

    Service signatureReservation required
  • Evening return & turndown ritual

    After several hours spent outdoors, returning to a room prepared for the evening can transform the feel of a stay. This experience is all about the comfort of coming back: a reset space, a calmer atmosphere and a gentle transition between the energy of exploration and the quiet of night. It is a discreet form of luxury, especially valuable in an active destination such as San Cristóbal.

    Included in your stay
  • Independent walk into the town centre

    The hotel’s location allows guests to extend their Galápagos experience beyond organised outings. Walking into the centre of Puerto Baquerizo Moreno, observing the harbour, following the waterfront and sensing everyday island life all become part of the stay. This appeals to travellers who enjoy alternating dramatic nature with local grounding, without relying constantly on transfers.

    À vivre à piedIncluded in your stay
  • Responsibly minded nature stay

    Choosing this address also means experiencing a form of hospitality that places sustainability at the heart of its identity. For travellers attentive to the impact of their stay, this adds an extra layer of meaning to the journey. The experience goes beyond high-end comfort: it rests on the idea that, in the Galápagos, the quality of a hotel is also measured by the way it inhabits a fragile environment.

    Engagement durableIncluded in your stay
  • San Cristóbal stay for couples or families

    Hotel Ecoventura works equally well for a stay for two or a family trip focused on discovery. This experience highlights the property’s versatility: a relaxed atmosphere, services that simplify organisation and practical access to both the town and the island’s activities. It is a comfortable base from which to share the Galápagos without rigidity, each at their own pace.

    Reservation required

In the press

Distinctions & affiliations

Labels & distinctions
Relais & Châteaux

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 11:00 to 19:00
Check-out
Until 09:30

Cancellation

If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy.

Pets

Pets are welcome at no extra charge.

Yes, cats stay free.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Avenida 12 de Febrero, y y Av. J, 200150 Roldo, Équateur

View on the map

Official website

Google listing

Guest reviews

4.5 / 5 · 174 reviews

5/5codeisforever

We had a wonderful stay here. The rooms were spotless, thoughtfully designed, and very comfortable, and the grounds created a calm, relaxing atmosphere from the moment we arrived. What truly sets this hotel apart…

5/5Vanessa Kilburn

Thank you Harry for a wonderful stay! Your hospitality was top notch, the accompanying breakfasts delicious, and the rooms comfortable and well appointed. It’s about as far from the malecon as you can stay but taxis…

3/5Jonathan Krejci

My expectations were modest for my one-night stay here, but sadly this place fell a bit short. Room: Small, reasonably clean but undistinguished. Some of the lighting didn't work, and the strong smell of cleaning…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 10 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Catedral Católica Inmaculada Concepción - Vicariato Apostólico GalápagosChurch

    656 m · 8 min walk

    Religious building an eight-minute walk away, serving as a place of worship in the city.

    Practical information

    The concierge’s wordFor a quiet break, head to Catedral Católica Inmaculada Concepción, a religious building in Puerto Baquerizo Moreno, 8 minutes away on foot.

  • Charles Darwin StatueTourist attraction

    726 m · 9 min walk

    Sculpture a nine-minute walk away, depicting Charles Darwin, an emblematic figure in the history of natural sciences.

    Practical information

    The concierge’s wordA 9-minute walk away, this Charles Darwin sculpture makes for a short cultural pause between strolls, especially if you enjoy the history of natural sciences.

  • Playa de los lobosTourist attraction

    835 m · 10 min walk

    Playa de los Lobos, a tourist attraction 835 meters away, providing a natural setting ideal for relaxation.

    Practical information

    The concierge’s wordFor a nature-filled, relaxing break near Puerto Baquerizo Moreno, Playa de los Lobos is well suited to a calm moment during the day.

  • Playa de los MarinosTourist attraction

    912 m · 11 min walk

    Playa de los Marinos, a tourist attraction 912 meters away, featuring a beautiful beach for relaxation and enjoying the scenery.

    Practical information

    The concierge’s wordFor a quiet break, head to Playa de los Marinos: a lovely beach to unwind and take in the scenery in Puerto Baquerizo Moreno.

  • Ingreso Cerro TijeretasTourist attraction

    1.7 km · 3 min by car

    Tourist site located 1.7 km away, offering panoramic views of the surrounding nature.

    Practical information

    The concierge’s wordFor a nature break with a view, Ingreso Cerro Tijeretas suits a quiet moment taking in the panoramic surroundings.

  • Mirador Cerro TijeretasObservation deck

    1.8 km · 3 min by car

    Observation deck 1.7 km away, providing a panoramic view of the surrounding landscapes.

    Practical information

    The concierge’s wordFor a quiet break, this viewpoint is best at the start or end of the day, when you feel like getting a little perspective.

  • Baliza de TijeretasTourist attraction

    1.9 km · 3 min by car

    Tourist attraction a nineteen-minute walk away, offering panoramic views of the sea and surrounding landscapes.

    Practical information

    The concierge’s wordFor an open-air break, head to Baliza de Tijeretas, a 19-minute walk away, when you're in the mood for panoramic sea views.

  • Carawa (shipwreck)Tourist attraction

    2.0 km · 3 min by car

    Tourist attraction located 1952 meters away, known for its shipwrecks and of interest to diving enthusiasts.

    Practical information

    The concierge’s wordIf you enjoy diving, Carawa offers a break centered on maritime wrecks, ideal for a change from walks around Puerto Baquerizo Moreno.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Martha Bucaram de Roldos "La Concha Acústica"Park

    582 m · 7 min walk

    Park a seven-minute walk away, ideal for relaxing and enjoying nature.

    Practical information

    The concierge’s wordA 7-minute walk away, Martha Bucaram de Roldos “La Concha Acústica” offers a nature-filled pause to unwind between outings.

  • Planet Ocean GalapagosMarina

    705 m · 8 min walk

    Travel agency an eight-minute walk away, specializing in organizing excursions and stays in the Galapagos.

    Practical information

    The concierge’s wordFor planning a Galápagos escape without wasting time, Planet Ocean Galapagos is an 8-minute walk away, handy before a day at sea.

  • Skatepark San CristobalPark

    719 m · 9 min walk

    State park a nine-minute walk away, providing space for outdoor activities.

    Practical information

    The concierge’s wordA 9-minute walk away, Skatepark San Cristobal is an easy break to get some fresh air and move a little between quieter moments.

  • Malecón San CristobalPark

    793 m · 10 min walk

    Park a ten-minute walk away, providing an outdoor relaxation space.

    Practical information

    The concierge’s wordFor an open-air break, head to Malecón San Cristobal, a 10-minute walk away, ideal for catching your breath between plans.

  • San Cristobal Main DockMarina

    874 m · 11 min walk

    Marina located 874 meters away, providing docking opportunities for boats.

    Practical information

    The concierge’s wordIdeal if you want to watch Puerto Baquerizo Moreno’s maritime activity or spot boat departures during a short break by the water.

  • Segunda Zona Naval de la Armada del EcuadorPark

    1.0 km · 12 min walk

    Urban park located 1033 meters away, providing a space for relaxation and outdoor activities.

    Practical information

    The concierge’s wordFor a green break between plans, this urban park offers a simple moment to unwind and enjoy outdoor leisure.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • How does the boarding process work for Ecoventura - Galapagos in Puerto Baquerizo Moreno?

    Ecoventura cruises generally depart from San Cristóbal after the formalities at the airport and the port of Puerto Baquerizo Moreno. Contact the concierge to confirm the details for the day.

  • From what time can we board the Ecoventura boat on the day of arrival?

    A check-in time is set by the cruise itinerary and the flights arriving in San Cristóbal. Contact the concierge to confirm the details for the day.

  • What time does disembarkation take place on the last day of the Ecoventura cruise?

    Check-out occurs at the end of the cruise, after disembarkation in San Cristóbal and the transfer to the airport or the next hotel. Contact the concierge to confirm the details for the day.

  • Can I check in early?

    Early check-in depends on the arrival time of your flight and the local port organisation. Contact the concierge to confirm the details for the day.

  • Are transfers to the airport offered?

    Transfers to the airport are offered as part of the Ecoventura programme, generally between the boat and San Cristóbal airport at the beginning and end of the cruise. Contact the concierge to confirm the details for the day.

Location & Access

  • Where is Ecoventura - Galapagos located?

    The Ecoventura departure point is located in Puerto Baquerizo Moreno, the capital of San Cristóbal Island in the Galápagos archipelago, Ecuador.

  • What is the distance between the hotel and the airport?

    The distance between the hotel and the airport? Ecoventura uses San Cristóbal airport, which is located a few minutes' drive from the port of Puerto Baquerizo Moreno. Contact the concierge to confirm the details for the day.

  • How do I get to Ecoventura - Galapagos from Quito or Guayaquil?

    Access is by flight from Quito or Guayaquil to San Cristóbal airport, then by land transfer to the port to reach Ecoventura.

  • Is the Ecoventura boarding point close to the centre of Puerto Baquerizo Moreno?

    It is easy to walk around Puerto Baquerizo Moreno, a small port town close to the Ecoventura boarding point.

Rooms & Amenities

  • What amenities are available in the cabins on board the Ecoventura boats?

    The cabins on Ecoventura yachts are air-conditioned, have comfortable beds, private bathrooms, and storage space. Contact the concierge to confirm the details for the day.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is offered according to the cruise policy, often limited due to the isolated location of the Galápagos. Contact the concierge to confirm the arrangements for the day.

  • Do the cabins have air conditioning and toiletries?

    The cabins generally offer air conditioning, bed linen, towels, basic toiletries, and storage safes. Contact the concierge to confirm the arrangements for the day.

  • Is there a daily cleaning service for the cabins on Ecoventura boats?

    A daily cleaning service is provided on board for the cabins, with regular towel changes. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel have parking?

    Does the hotel have parking? As Ecoventura is a cruise, there is no dedicated parking for the boat; parking depends on the facilities in Puerto Baquerizo Moreno. Contact the concierge to confirm the terms of the day.

Included Services

  • What services are included in the Ecoventura cruise price?

    Ecoventura cruises generally include meals, guided excursions, cabin accommodation, and some non-alcoholic beverages. Contact the concierge to confirm the arrangements for the day.

  • Is snorkelling equipment included in the cruise price?

    Snorkelling equipment is often included or offered, as well as zodiac outings with a naturalist guide. Contact the concierge to confirm the arrangements for the day.

  • What services are not included in the price and must be paid for separately?

    Tips, certain alcoholic beverages, and personal expenses are generally not included. Contact the concierge to confirm the arrangements for the day.

  • Is a laundry service available during the Ecoventura cruise?

    A laundry service on board may be offered on certain Ecoventura cruises. Contact the concierge to confirm the arrangements for the day.

Dining

  • What type of breakfast is offered?

    Ecoventura cruises serve a full breakfast on board with hot and cold options, suitable for morning excursions. Contact the concierge to confirm the arrangements for the day.

  • How are meals organised on board Ecoventura boats?

    Meals on board are served in a full board format, with international and local cuisine, tailored to specific diets upon prior request.

  • Can the crew adapt the menus to specific diets?

    Vegetarian, vegan, or gluten-free options can be prepared if needs are communicated in advance. Contact the concierge to confirm the arrangements for the day.

  • Are drinks included in the Ecoventura cruise?

    Non-alcoholic drinks are often included, while alcoholic drinks may be charged separately. Contact the concierge to confirm the details for the day.

Spa & Wellness

  • Is there a spa or wellness area on board the Ecoventura boats?

    The Ecoventura boats have sun decks and relaxation areas, but do not offer a full spa comparable to a large urban hotel. Contact the concierge to confirm the details for the day.

  • Can massages be booked during the Ecoventura cruise?

    Massages or treatments may be offered on certain cruises, depending on the ship and the season. Contact the concierge to confirm the details for the day.

  • Are there opportunities to practice yoga or stretching on board?

    An outdoor deck generally allows for gentle yoga or individual stretching exercises during free time. Contact the concierge to confirm the details for the day.

  • Is the Ecoventura cruise suitable for a wellness and relaxation-focused stay?

    The atmosphere on board emphasises relaxation and connection with nature, away from urban noise, which contributes to overall well-being.

Activities & Leisure

  • What activities are included during an Ecoventura - Galapagos cruise?

    Ecoventura offers daily excursions with naturalist guides to the islands, including hikes, snorkeling, and wildlife observation.

  • Can snorkeling and light diving be practiced during the cruise?

    Yes, snorkeling outings are regularly organised to see tropical fish, turtles, and other marine species, supervised by the team.

  • What does a typical day on board Ecoventura - Galapagos look like?

    Days are structured around land walks, zodiac outings, wildlife observation moments, and free time on board.

  • Are there presentations or lectures on board about the wildlife and flora of the Galápagos?

    Conferences and naturalist briefings are offered, allowing for a better understanding of the unique Galápagos ecosystem.

  • Does the hotel have a swimming pool?

    Does the hotel have a swimming pool? Ecoventura boats do not have a traditional swimming pool, but offer frequent access to the sea for snorkelling in permitted areas.

Family & Kids

  • Is the Ecoventura - Galapagos cruise suitable for families with children?

    Ecoventura cruises welcome families and are suitable for children interested in nature, with activities supervised by guides.

  • Is there a minimum age for children on board Ecoventura?

    A minimum age is generally applied for children and certain excursions, for safety reasons. Contact the concierge to confirm the arrangements for the day.

  • Are there family-friendly cabins on Ecoventura boats?

    Cabins can be configured to accommodate families, sometimes with adjacent or triple cabins. Contact the concierge to confirm the arrangements for the day.

  • Do children benefit from specific educational activities during the cruise?

    Educational activities may be offered to younger guests, focusing on responsible nature discovery. Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at Hôtel Ecoventura - Galapagos?

    Pets are not allowed on Ecoventura cruises due to strict regulations protecting the archipelago.

  • Are there cabins or areas designated for pets?

    No areas dedicated to pets are provided, as the environment is protected and governed by national park rules.

  • Are assistance dogs allowed on Ecoventura boats?

    Assistance dogs may be allowed under strict conditions imposed by park authorities. Contact the concierge to confirm the arrangements for the day.

  • Why are pets generally prohibited in the Galápagos?

    Ecoventura adheres to strict passenger quotas and prohibits the introduction of non-native animals to protect local wildlife.

Accessibility

  • Are Ecoventura boats suitable for people with reduced mobility?

    Ecoventura boats have accessible decks and stairs, but full wheelchair accessibility may be limited. Contact the concierge to confirm the arrangements for the day.

  • How does boarding work for passengers with mobility difficulties?

    Boarding and disembarking often occur via zodiacs, which may pose challenges for certain physical disabilities.

  • Are specific accommodations possible for passengers with disabilities?

    Reasonable accommodations can be made on board to facilitate daily life for disabled individuals. Contact the concierge to confirm the arrangements for the day.

  • Should I inform Ecoventura of my specific needs before the cruise?

    It is advisable to inform in advance of any mobility limitations in order to adjust the excursion programme and transfers.

Billing & Policies

  • What is the hotel's cancellation policy?

    The hotel's cancellation policy? Ecoventura cruises apply specific cancellation conditions related to expedition cruises. Contact the concierge to confirm the terms of the day.

  • Are there any accommodation taxes to pay?

    Are there any accommodation taxes to pay? Stays in the Galápagos involve taxes and entrance fees to the national park to be paid according to current regulations. Contact the concierge to confirm the terms of the day.

  • What payment methods are accepted to pay for the Ecoventura cruise?

    Payment is generally made in local currency or US dollars, by credit card or bank transfer in accordance with Ecoventura's terms.

  • Is a deposit required to confirm an Ecoventura - Galapagos reservation?

    Deposits are required at the time of booking, with the balance to be paid before departure, according to Ecoventura's specific schedule.

Sustainability

  • Is Ecoventura - Galapagos committed to sustainable tourism?

    Ecoventura promotes sustainable practices, such as reducing plastics, treating wastewater, and respecting visitor quotas at sites.

  • What ecological measures are implemented on board Ecoventura boats?

    The boats are designed to limit emissions and impact on the marine environment, in accordance with Galápagos regulations.

  • Does Ecoventura participate in Galápagos conservation projects?

    The company supports conservation projects and works with naturalist guides to raise passenger awareness of the protection of the archipelago.

  • What responsible behaviour rules must passengers adhere to?

    Passengers are encouraged to follow strict rules (do not touch the animals, do not take anything, limit waste) to reduce their footprint.

The Concierge answers — Hôtel Ecoventura - Galapagos

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a transfer between San Cristóbal airport and the Ecoventura boat?

    The concierge can organise private or shared transfers between San Cristóbal airport and the Ecoventura boarding point. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge take care of booking my domestic flights to join Ecoventura - Galapagos?

    The concierge can book domestic flights from Quito/Guayaquil to San Cristóbal in coordination with your Ecoventura cruise. Contact the concierge to confirm the arrangements for the day.

  • Can you arrange a private driver from my hotel in Quito to the airport for my flight to the Galápagos?

    It is recommended to request the concierge to organise a private transfer with an English or Spanish-speaking driver from the hotel in Quito/Guayaquil to the airport. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to have my luggage taken care of upon arrival at the airport so that I can find it directly on board?

    The concierge can coordinate luggage handling between your flight and the Ecoventura boarding to simplify the formalities. Contact the concierge to confirm the arrangements for the day.

  • Can you arrange my return transfer after the Ecoventura cruise?

    It is recommended to go through the concierge to organise a return transfer to the airport or another hotel after the cruise. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you book a seafood restaurant in Puerto Baquerizo Moreno before boarding?

    Reservations are made through the concierge, who can recommend the best restaurants in Puerto Baquerizo Moreno before or after the cruise. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to arrange a romantic dinner in town before or after the Ecoventura stay?

    The concierge can suggest locations for a romantic dinner with an ocean view and handle the reservation. Contact the concierge to confirm the arrangements for the day.

  • Can you recommend and book a vegetarian or vegan restaurant in San Cristóbal?

    The concierge can select restaurants suitable for vegetarian or vegan diets and manage the reservations. Contact the concierge to confirm the arrangements for the day.

Spa Bookings

  • Can you arrange a massage or spa treatment in San Cristóbal before my boarding?

    The concierge can book spa treatments and massages on land at trusted partner establishments in San Cristóbal. Contact the concierge to confirm the arrangements for the day.

  • Can you plan wellness treatments that fit into my Ecoventura cruise schedule?

    It is recommended to go through the concierge to coordinate wellness treatments compatible with the cruise schedule. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a spa package in Ecuador before or after the Galapagos?

    The concierge can offer pre and post-cruise spa packages at partner hotels in continental Ecuador. Contact the concierge to confirm the arrangements for the day.

Excursions & Cultural Visits

  • Can you book a cultural guided tour of Puerto Baquerizo Moreno before the cruise?

    The concierge can arrange guided tours of the centre of Puerto Baquerizo Moreno and the interpretation museum. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge organise additional private excursions outside the cruise programme?

    It is recommended to go through the concierge to add private land excursions compatible with the Ecoventura itinerary. Contact the concierge to confirm the arrangements for the day.

  • Can you organise an outing to see sea lions and iguanas near Puerto Baquerizo Moreno?

    The concierge can coordinate wildlife observation tours (sea lions, iguanas, birds) with a naturalist guide before or after the cruise. Contact the concierge to confirm the arrangements for the day.

Special Occasions

  • Can you organise a birthday surprise during my Ecoventura cruise?

    The concierge can prepare special touches on board for a birthday or honeymoon, in coordination with Ecoventura. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to have special cabin decorations to celebrate our honeymoon?

    It is recommended to specify the occasion to the concierge to arrange cabin decoration, cake, and possibly a message from the crew. Contact the concierge to confirm the arrangements for the day.

  • Can you help me organise a marriage proposal in the Galapagos during our Ecoventura stay?

    The concierge can assist in organising a discreet yet personalised marriage proposal on board or on land. Contact the concierge to confirm the arrangements for the day.

Shopping & Luxury Services

  • Can you recommend high-end shops for buying responsible souvenirs in the Galapagos?

    The concierge can recommend ethical local shops for crafts and souvenirs, in compliance with Galapagos regulations. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to prepare personalised gifts for the participants of our incentive trip?

    The concierge can organise a gift personalisation service for the members of your group or company. Contact the concierge to confirm the arrangements for the day.

  • Can you arrange for a professional photographer to come during our Ecoventura cruise?

    The concierge can help find and book professional photographers for a private shoot during the cruise. Contact the concierge to confirm the arrangements for the day.

Family Activities

  • Can you recommend the best Ecoventura itinerary for a family trip with children?

    The concierge can recommend the most suitable Ecoventura itineraries for children and multigenerational families. Contact the concierge to confirm the details of the day.

  • Can you arrange the cabin configuration for a family with three children?

    It is recommended to go through the concierge to organise cabins and meal times suitable for a family with young children. Contact the concierge to confirm the details of the day.

  • Is it possible to add specific educational activities for children during the cruise?

    The concierge can suggest educational and fun activities for children, in addition to the Ecoventura naturalist outings. Contact the concierge to confirm the details of the day.

Personalized Experiences

  • Can you create a customised trip in Ecuador combined with the Ecoventura - Galapagos cruise?

    The concierge can coordinate a customised itinerary in mainland Ecuador before or after Ecoventura (Quito, Andes, Amazon). Contact the concierge to confirm the details of the day.

  • Can you adapt my schedule and meals to specific medical constraints?

    It is recommended to ask the concierge for the personalisation of menus, activities, and schedules based on medical or dietary constraints. Contact the concierge to confirm the details of the day.

  • Can you organise a partial privatisation of the Ecoventura boat for a corporate group?

    The concierge can organise a private or semi-private stay for a group, with exclusive services related to Ecoventura. Contact the concierge to confirm the details of the day.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits