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5★ · Ciutadella

Divina Suites

Ciutadella

4.94.9/5109 reviews · Google rating

Hotel 5-star in Ciutadella, Spain, in the heart of Ciutadella, featuring a peaceful setting, modern décor and a relaxation-focused atmosphere.

Where should you stay in Menorca to enjoy Ciutadella and the beaches?

Divina Suites is in Ciutadella, a good base for combining town life with time by the sea.

It suits travellers looking for a peaceful stay, with the old streets, harbour and beaches all part of the wider area.

Is Ciutadella a good area to stay in Menorca?

Ciutadella is appreciated for its slower pace, its narrow streets and its end-of-day atmosphere.

From Divina Suites, the stay works well for town walks, coastal outings and quiet time back at the hotel.

What budget should you plan for a stay at Divina Suites in Ciutadella?

Rates vary depending on the season, the suite category and your travel dates.

For an accurate budget, check your exact dates or contact the Concierge before booking.

A word from the Concierge

Divina Suites through the Concierge's eyes

Divina Suites is located in Ciutadella, on the island of Menorca, Spain. This 5★ hotel offers a peaceful setting, perfect for relaxation. Close to beaches and local attractions, it allows guests to explore the region's beauty. The atmosphere is friendly, ideal for couples or solo travelers. What sets Divina Suites apart is its commitment to guest well-being. The attentive staff ensures every stay is enjoyable. Common areas are designed for relaxation, featuring modern and warm decor. Travelers appreciate the tranquility and comfort provided by this establishment. Before you go, know that the ambiance is conducive to relaxation. Couples find a romantic setting, while solo travelers can enjoy a moment of serenity. The best time to visit Ciutadella is during spring and summer when the weather is pleasant. Be sure to book in advance to secure your stay. _My tip from the Concierge:_ choose quiet hours to enjoy common areas without the crowds.

Why choose Divina Suites?

Divina Suites is an exceptional address in Ciutadella, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast during the quietest hours

    Beginning the day while the hotel is still at its quietest is one of the best ways to understand the spirit of Divina Suites. This unhurried moment sets the tone for the stay: soft light, a sense of space, and the feeling of fully owning one’s time before heading towards the beaches or the streets of Ciutadella.

    Le conseil du ConciergeIncluded in your stay
  • Post-beach return and restorative pause at the hotel

    In Menorca, one of the greatest luxuries is not to string together outings without pause. After a morning by the sea, returning to Divina Suites for a few quiet hours changes the whole day. The communal spaces and serene atmosphere encourage guests to slow down before heading back into town or simply extending their rest.

    Included in your stay
  • Twilight stroll through Ciutadella

    Staying in Ciutadella means experiencing the town when it is at its most appealing: at the end of the day, when the heat softens and the façades take on a warmer glow. From the hotel, setting out on foot to wander through the lanes, reach the harbour or choose a terrace is one of those pleasures that gives the stay its most natural depth.

    Included in your stay
  • A romantic interlude for two

    The peaceful atmosphere of Divina Suites, its comfort and its setting in Ciutadella create a particularly fitting backdrop for a stay as a couple. The experience is not built on spectacle, but on the quality of shared time: slow mornings, coastal escapes, a return to calm, then an evening in town. A simple, intimate way to experience Menorca.

    Idéal en coupleIncluded in your stay
  • A solo retreat centred on wellbeing

    For a solo traveller, Divina Suites offers a setting well suited to a genuine break. Days can be shaped freely, between reading, rest, walks in town and outings to the sea, without ever feeling the pressure of a programme. The hotel then acts as a discreet refuge, sufficiently enveloping to reassure, yet open enough to let each guest follow their own rhythm.

    Voyage en soloIncluded in your stay
  • Discovering Menorca at the right pace

    The most rewarding experience often lies in not trying to see everything. From Divina Suites Ciutadella, it feels natural to alternate an outing to a beach or another part of the island with a return to the hotel, followed by an evening in town. This flexible, unhurried way of shaping the day perfectly matches both Menorca’s spirit and that of the hotel.

    Included in your stay

Stay policies

Check-in & check-out

Check-in
From 14:00

Pets

Pets are not allowed.

Pets are not welcome in the hotel, either.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Guest reviews

4.9 / 5 · 109 reviews

5/5Paul O Rourke

Lina and Candela were wonderful hosts, beautiful suite in the centre of the town. Totally enjoyed our stay

5/5Stephen Squire

We had a suite on an upper floor with plenty of space and a balcony with view over the rooftops. The location is great, rooms are v comfortable and the staff are super welcoming and organised.

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the standard check-in and check-out times at Divina Suites?

    Check-in is generally from 2 PM and check-out until 12 PM, subject to the conditions of your reservation.

  • Can I check in early?

    Early check-in may be possible depending on occupancy and must be requested in advance at the reception or concierge.

  • What is the check-in procedure upon arrival at the hotel?

    Check-in is done at the hotel reception, with presentation of an ID and a credit card for guarantee, in accordance with the booking conditions.

  • Does the hotel offer luggage storage before check-in or after check-out?

    It is generally possible to leave your luggage at the reception before check-in or after check-out, depending on the day's availability.

Location & Access

  • Where is Divina Suites located in Ciutadella?

    The hotel is located at c/ Sant Sebastià, 12B, in the historic centre of Ciutadella de Menorca, on the west coast of the island.

  • What is the distance between the hotel and the airport?

    Mahón, the only airport in Menorca, is approximately 46–47 kilometres from the hotel, which is about 45 to 60 minutes by car depending on traffic.

  • How do I get to the hotel from Mahón airport?

    Access is mainly by car or taxi from Mahón airport; the hotel is then accessible on foot in the pedestrian area of the historic centre.

  • How far is Divina Suites from the old town and the centre?

    The hotel is right in the centre of Ciutadella, about 100 to 200 metres from the heart of the old town and its main shopping streets.

  • Does the hotel have parking?

    There is no private parking on site, but several public parking options, both free and paid, are available a few minutes' walk from the hotel.

Rooms & Amenities

  • What is the size and layout of the suites at Divina Suites?

    The suites offer approximately 40 to 50 m² with a single space structured into a living area and sleeping area, some having a terrace or patio.

  • Are the rooms equipped with a kitchenette for cooking?

    Each suite includes a fully equipped kitchenette, allowing for the preparation of small snacks or simple meals.

  • What amenities are found in the suites (bed, TV, safe, etc.)?

    The suites feature a queen-size double bed, air conditioning, heating, smart satellite TV, a safe, a steam ironing station, and a marble bathroom with a shower and/or bathtub.

  • Are the bathrooms private and what products are provided?

    All suites are non-smoking and have a private bathroom with a hairdryer and Rituals toiletries.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the hotel and suites, with no additional fees.

  • What type of breakfast is offered?

    Breakfast is included and served each morning directly in the suite, in the form of a basket with fresh and local products.

  • What are the main services included during the stay (concierge, cleaning, etc.)?

    A concierge service is available to organise transfers, activities, reservations, and respond to specific guest requests.

  • Is the cleaning service daily in the suites?

    Cleaning is carried out daily in the suites, with regular changes of towels and bed linen according to the hotel's policy.

Dining

  • Does the hotel have an on-site restaurant for lunch or dinner?

    The hotel does not have its own restaurant, but many restaurants and cafés are located just a few minutes' walk in the centre of Ciutadella.

  • How is breakfast served and can we choose the delivery time?

    Breakfast is delivered to the suite at the agreed time, in the form of a basket with predominantly local and fresh products.

  • Are there restaurants and bars in the immediate vicinity of the hotel?

    Several tapas bars, fish restaurants, and gourmet addresses are located 5 to 10 minutes' walk away, particularly around the port of Ciutadella.

  • Can the hotel accommodate special diets (vegetarian, gluten-free, etc.) for breakfast?

    Vegetarian options can be offered for breakfast upon prior request; for other diets, it is advisable to inform the hotel before arrival.

Spa & Wellness

  • Does the hotel have a swimming pool?

    The hotel does not have a swimming pool; guests go to the island's beaches or outdoor pools to swim.

  • Does the hotel offer massages or wellness treatments?

    Treatments or massages can be offered through external providers or partner spas; it is necessary to check with the concierge. Contact the concierge to confirm the arrangements for the day.

  • Is there a spa or wellness area directly in the hotel?

    There is no complete spa or dedicated wellness area on site, but partner establishments exist in Ciutadella and the surrounding area.

  • What swimming or seaside relaxation options are accessible from the hotel?

    Beaches and coves are accessible by car or taxi from Ciutadella; some are about a ten-minute drive away.

Activities & Leisure

  • What leisure activities are available in the immediate vicinity of the hotel?

    The central location allows easy access to restaurants, bars, shops, and the lively atmosphere of the historic centre of Ciutadella on foot.

  • Can water sports or boat trips be done from Ciutadella?

    The region allows for water sports, diving, horseback riding, hiking, and boat trips, often bookable through the hotel.

  • Is the hotel well located to discover the historical heritage of Ciutadella?

    Several cultural visits are possible on foot from the hotel: cathedral, palace, historic streets, and the port of Ciutadella.

  • Is it possible to rent bicycles through the hotel?

    Bicycle rentals can be offered or arranged through the hotel to explore the city and its surroundings. Contact the concierge to confirm the arrangements for the day.

Family & Kids

  • Does the hotel accept families with young children?

    Divina Suites is an adults-only establishment; children are generally not accepted, with some tolerance sometimes for those aged 14 and over when accompanied.

  • Is there an age limit for staying at Divina Suites?

    The hotel has an adults-only policy, with a minimum age limit announced for accompanied children, around 14 to 17 years according to sources.

  • Are there specific facilities or services for children?

    The hotel does not offer a playground or kids' club, as the atmosphere is oriented towards tranquility for adults.

  • Can an extra bed or a baby cot be added in the suites?

    The suites are spacious but the addition of extra beds or baby cots is subject to availability and must be validated by the hotel.

Pets

  • Are pets allowed at Divina Suites?

    Pets are not allowed on the premises, regardless of their size.

  • Does the hotel offer services for pets (pet-sitting, bowls, etc.)?

    No pet-sitting or walking services are offered, as pets are not permitted in the hotel.

  • Are guide dogs or assistance animals allowed in the establishment?

    Officially recognised assistance animals may benefit from special rules; it is essential to contact the hotel before booking. Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Is the hotel suitable for people with reduced mobility?

    The establishment offers wheelchair access and rooms adapted for people with reduced mobility, subject to availability.

  • Are the common areas (reception, access to suites) wheelchair accessible?

    The common areas are accessible via ramps or lifts depending on the configuration; some areas of the old town remain cobbled. Contact the concierge to confirm the arrangements for the day.

  • Can a specific room be requested to facilitate accessibility (ground floor, near lift)?

    It is possible to request a suite on the ground floor or more easily accessible; this request must be made at the time of booking.

  • Does the staff speak multiple languages to assist people with specific needs?

    The staff primarily speaks Spanish, English, and German, which facilitates assistance for international travellers with specific needs.

Billing & Policies

  • What credit cards are accepted and is a prepayment required?

    The hotel requires a credit card for guarantee and may apply varying prepayment conditions depending on the chosen rate.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the type of rate booked; some are flexible up to a certain date, while others are non-refundable.

  • Are there any tourist taxes to pay?

    A tourist tax is required in the Balearics and must be paid on-site, in addition to the room price.

  • Are airport transfers offered?

    Airport transfers can be arranged upon request and at an additional cost, via a private chauffeur service.

  • Do rates vary by season and are there any special offers?

    Rates vary by season, suite category, and booking conditions; special offers may be available at certain times.

Sustainability

  • Does the hotel implement actions to reduce its environmental impact?

    Eco-friendly practices may include local products at breakfast, responsible linen management, and respectful renovation of an old house.

  • Are the products served at breakfast mostly local or seasonal?

    Breakfast prioritises products that are mostly local or from nearby sources, contributing to the promotion of the Menorcan economy.

  • Is the establishment located in a restored historic building?

    The hotel occupies a restored former manor house, enhancing the architectural heritage of the centre of Ciutadella.

  • Does the hotel offer measures to limit linen changes and save water?

    Certain practices, such as changing linen on request, may be implemented to limit water and detergent consumption. Please contact the concierge to confirm the day's arrangements.

The Concierge answers — Divina Suites

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Mahón airport and Divina Suites for my late arrival?

    The concierge can organise a private transfer by car or van between Mahón airport and the hotel, with a welcome upon arrival and a confirmed rate in advance.

  • Is it possible to book a rental car through the hotel for the duration of my stay?

    The concierge can book a rental car delivered near the hotel or at the airport and provide advice on parking around the old town of Ciutadella.

  • Can the concierge book a taxi for my evening outings outside of Ciutadella?

    The concierge can book a taxi or VTC for specific journeys, including to the beaches or the port of Mahón.

  • Can you arrange a round-trip hotel-airport transfer with the same private driver?

    It is recommended to contact the concierge to organise a round-trip transfer with the same driver at the desired times.

  • Can you tell me exactly which public parking to use and how to walk to the hotel with my luggage?

    The concierge can suggest the best public parking nearby and provide a detailed access plan based on the day and time of arrival.

Restaurant Reservations

  • Can you reserve a terrace table at a good seafood restaurant in Ciutadella port?

    Reservations are made through the concierge, who can secure a table at renowned restaurants in Ciutadella based on your preferences and availability.

  • Can you recommend and book a gourmet restaurant that offers a gluten-free and lactose-free menu?

    The concierge can recommend suitable places for your dietary restrictions and ensure that the restaurant is informed in advance.

  • For a birthday, can you book a romantic dinner at sunset with a sea view?

    It is recommended to contact the concierge to organise a romantic dinner with a sea view, suggesting the best locations on the island.

  • Can the concierge book a tapas route in several typical bars of Ciutadella?

    Reservations are made through the concierge, who can suggest authentic tapas bars and handle the confirmations.

Spa Bookings

  • Can you arrange a massage for two people at a spa near the hotel?

    The concierge can book massages or treatments at nearby partner spas and organise transport if necessary.

  • Is it possible to book an in-suite massage with an external therapist recommended by the hotel?

    It is recommended to contact the concierge for in-room treatments, who will check the availability of external therapists.

  • Can you book me access to a nearby spa with a water circuit and sauna?

    The concierge can direct to spas with hydrotherapy circuits and make reservations for the desired time slots.

Excursions & Cultural Visits

  • Can you organise a private guided tour of the old town of Ciutadella with a French-speaking guide?

    The concierge can arrange a private guided tour of Ciutadella with a French or English-speaking guide, depending on your preferences.

  • Can you book a boat trip to discover the most beautiful coves of Menorca?

    Reservations are made through the concierge, who can offer boat trips, coves, snorkelling, or sunset outings at sea.

  • Can you prepare a full-day cultural itinerary starting from the hotel?

    The concierge can suggest a cultural itinerary including a cathedral, museums, and villages, with maps, schedules, and possibly a private guide.

  • Is it possible to organise a day trip with a private driver to tour Menorca?

    The concierge can book a private driver for the day for a personalised tour of the island, with several stops at beaches and villages.

Special Occasions

  • Can you prepare a romantic decoration in the suite for a marriage proposal?

    The concierge can organise a romantic decoration of the suite with petals, secure candles, and a personalised message, according to your wishes.

  • Can you deliver a birthday cake and champagne to my suite at a specific time?

    It is possible to request a personalised cake, champagne, and message from the concierge, delivered at a specific time to the suite.

  • Can you organise a professional photo shoot for a wedding anniversary during our stay?

    The concierge can assist in organising a professional photo shoot in the city or by the sea to capture a special event.

Shopping & Luxury Services

  • Can you point me to the best designer and local artisan shops near the hotel?

    The concierge can recommend designer shops, local artisans, and jewellery stores in Ciutadella, with personalised advice.

  • Can you arrange a personal shopper to accompany me in the shops of Ciutadella?

    The concierge can arrange a personal shopper service to accompany you in the city according to your tastes and budget.

  • Is it possible to have a box of local products or flowers delivered to my suite before my arrival?

    The concierge can inquire about delivery services for flowers, gifts, or local products directly to your suite.

Family Activities

  • Can you recommend activities suitable for teenagers in Menorca, knowing that the hotel is adults only?

    The concierge can recommend activities suitable for teenagers on the island, even though the hotel is reserved for adults aged 14 and over.

  • Can you organise a kayaking or snorkelling trip suitable for a 15-year-old?

    The concierge can organise nature activities such as kayaking, snorkelling, or horseback riding, suitable for young people over 14 years old.

Personalized Experiences

  • Can you prepare a customised programme for three days, with quiet beaches, good restaurants, and sunset viewpoints?

    The concierge can create a tailored itinerary combining beaches, restaurants, villages, and sunsets according to your preferences.

  • Is it possible to organise a chic picnic on a secluded beach with a pre-prepared basket?

    It is recommended to contact the concierge to organise a chic picnic on a secluded beach, with a basket and possible transport.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits