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5★ · Cameron Highlands

Cameron Highlands Resort

By The Golf Course Cameron Highlands Golf Course Brinchang, Brinchang, 39000 Tanah Rata, Pahang, Malaisie, Cameron Highlands

4.54.5/52,679 reviews · Google rating
  • In the heart of the Cameron Highlands
  • Mountain setting with a cool climate
  • Colonial-style ambience
  • Tea plantation visits

Hotel 5-star in Cameron Highlands, Malaysia, in the heart of Cameron Highlands, featuring Small Luxury Hotels of the World member.

What can you do during a stay at Cameron Highlands Resort?

The resort suits a nature-led stay, with tea plantation visits and guided walks in the highlands.

At the hotel, you can also enjoy a colonial-style afternoon tea and arrange a tailored outing with the concierge.

Which area is best to stay in Cameron Highlands, and is Cameron Highlands Resort well located?

The resort works well if you want a practical base for exploring Cameron Highlands in a cooler, greener setting.

Several visits are close by, including Healthy Strawberry Farm three minutes away on foot, with Cactus Valley and Big Red Strawberry Farm also walkable.

How many days are enough for Cameron Highlands when staying at Cameron Highlands Resort?

Two to three days is usually a comfortable length for enjoying the highlands at an unhurried pace.

That gives you time to combine plantation visits, a guided walk, afternoon tea and nearby outings from the hotel.

A word from the Concierge

Cameron Highlands Resort through the Concierge's eyes

Cameron Highlands Resort is located in the heart of Cameron Highlands, Malaysia. This 5★ hotel, a member of Small Luxury Hotels of the World, offers a charming setting. Nestled in a mountainous environment, it allows travelers to escape the heat of cities. The cool climate and lush landscapes create a relaxing and soothing atmosphere.

What sets this hotel apart is its colonial ambiance and attentive service. Guests appreciate the blend of luxury and comfort, along with well-thought-out facilities. The resort provides an immersive experience, with activities such as tea plantation tours and nature hikes. The interior decor evokes the charm of yesteryear, contributing to a warm atmosphere.

Before you go, know that this hotel is particularly suitable for couples and travelers seeking tranquility. The cool climate is ideal for stays year-round. Business travelers can also find a conducive environment for meetings. Be sure to book in advance, especially during peak periods.

_My tip from the Concierge: book a guided tour of the tea plantations for an authentic and enriching experience._

Why choose Cameron Highlands Resort?

Cameron Highlands Resort is an exceptional address in Cameron Highlands, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • In the heart of the Cameron Highlands
  • Mountain setting with a cool climate
  • Colonial-style ambience
  • Tea plantation visits
  • Nature walks and hikes
  • Member of Small Luxury Hotels of the World

Rooms & suites

The hotel at a glance

Services & amenities

Dining

2
  • Bar
  • Afternoon tea

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Tour desk
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Tea plantation visit

    One of the Cameron Highlands’ defining experiences, a visit to the tea plantations offers an immediate understanding of the region’s character. Cultivated hillsides, shifting light and cooler air combine to create an outing that is both scenic and calming. Arranged from the hotel, it fits naturally into a gentle day of discovery, allowing guests to step into one of the area’s most recognisable landscapes.

    IncontournableReservation required
  • Guided highland walk

    Cameron Highlands Resort makes an excellent base from which to explore the surrounding area on foot. A guided walk brings greater ease and clarity to the experience, whether you are looking for a contemplative stroll or a slightly more sustained route. The appeal lies as much in the scenery as in the recovered rhythm: breathing cooler air, observing the vegetation and then returning to the hotel to extend the sense of calm.

    NatureReservation required
  • Colonial-style afternoon tea

    In a destination so closely associated with tea culture, taking time for a pause in keeping with the spirit of the house forms part of the stay. This experience is not only about indulgence: it extends the resort’s colonial-style atmosphere and gives shape to the slower tempo of the highlands. Ideal after an excursion or on a misty afternoon, it offers another way to savour the landscape, in a more inward and hushed register.

    SignatureIncluded in your stay
  • Cool-climate mountain escape

    One of Cameron Highlands Resort’s genuine distinctions lies in its climate. For many travellers, the most valuable experience is simply inhabiting that coolness: sleeping more deeply, walking without heaviness and enjoying a gentler rhythm than in the cities. Conceived as a retreat of a few days, this interlude places the emphasis on rest, reading, green views and the pleasure of slowing down in an elegant setting.

    Bien-êtreIncluded in your stay
  • Tailored nature itinerary with the concierge

    With the help of the concierge, guests can shape a day that matches their own way of travelling: an early start for the best light, a combination of plantation visit and walk, or a lighter programme built around a few carefully chosen stops. This tailored experience is especially suited to travellers who want to discover the Cameron Highlands without rigidity, with discreet guidance and a genuine sense of rhythm.

    Sur mesureReservation required
  • Romantic highlands escape

    The resort is particularly well suited to stays for two. Between the colonial-style ambience, the temperate climate, nature walks and the return to a carefully prepared room, everything supports a couple’s experience built on tranquillity rather than display. This romantic escape is for travellers seeking a quieter form of luxury: time together, green landscapes and a human-scale address where it is genuinely possible to switch off.

    CouplesIncluded in your stay

Restaurants & bars

3 on-site dining venues.

  • The Jim Thompson Tea Room

    Tea room

    Highlights

    • Le salon de thé The Jim Thompson Tea Room prépare un déjeuner à la carte, du thé anglais traditionnel et du thé raffiné produit localement.
    Practical information

    The concierge’s wordFor an elegant break, head to Jim Thompson Tea Room: à la carte lunch and lovely teas, balancing English tradition with refined local harvests.

  • Al Dining Room

    Restaurant

    Highlights

    • gourmet
    • piatti gourmet a colazione e a cena, accompagnati da viste aperte sul campo da golf e sulle colline circostanti.
    Practical information

    The concierge’s wordFor a polished moment, book Al Dining Room for breakfast or dinner: gourmet cuisine with open views over the golf course and surrounding hills.

  • Gonbei Restaurant

    Restaurant

    Highlights

    • opzioni per la cena che spaziano da frutti di mare a carni pregiate e a noodles.
    Practical information

    The concierge’s wordFor dinner, choose Gonbei if you want a table that moves easily from seafood to premium meats, all the way to noodles.

In the press

Distinctions & affiliations

Labels & distinctions
Small Luxury Hotels of the World

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 11:00

Pets

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: By The Golf Course Cameron Highlands Golf Course Brinchang, Brinchang, 39000 Tanah Rata, Pahang, Malaisie

View on the map

Official website

Google listing

Guest reviews

4.5 / 5 · 2,679 reviews

4/5Yee Loon

We checked in as a family with two young children (1 and 5 years old) and overall had a genuinely enjoyable stay — but two staff interactions left a sour taste that a resort of this calibre should not be…

1/5Afzal Pandor

I stayed at this hotel for 2 nights and was extremely disappointed to say the least. My wife and I checked into the hotel, which appeared very pleasant on first impression. I let my wife into our room, which was…

4/5Lin Leong

It was a pleasure to have our afternoon tea at Cameron Highlands Resort. We were served with slightly warm scones with buttery and flaky texture, perfectly paired with clotted cream and strawberry jam. The sandwiches…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 14 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Healthy Strawberry Farm, Brinchang, Pahang.Tourist attraction

    264 m · 3 min walk

    Farm three minutes' walk away, offering a strawberry picking experience in a natural setting.

    Practical information

    The concierge’s wordA 3-minute walk away, Healthy Strawberry Farm makes for a playful nature break if you feel like strawberry picking without going far.

  • Kampung Taman SediaTourist attraction

    1.1 km · 13 min walk

    Kampung Taman Sedia, a tourist site 1.1 km away, providing insight into local culture and surrounding landscapes.

    Practical information

    The concierge’s wordFor a peaceful break, head to Kampung Taman Sedia: a lovely spot to get a feel for local culture and the surrounding Cameron Highlands scenery.

  • Cactus ValleyTourist attraction

    1.2 km · 14 min walk

    Cactus Valley, a tourist attraction 1.2 km away, features a variety of cacti and exotic plants to explore.

    Practical information

    The concierge’s wordFor a nature break in Cameron Highlands, Cactus Valley is well suited to a relaxed stroll among cacti and exotic plants.

  • Big Red Strawberry FarmTourist attraction

    1.2 km · 15 min walk

    Big Red Strawberry Farm, a tourist attraction 1.2 km away, offering a strawberry picking experience.

    Practical information

    The concierge’s wordFor a playful break in Cameron Highlands, Big Red Strawberry Farm works well for a daytime outing centered on strawberry picking.

  • Cameron Centrum Night MarketTourist attraction

    1.5 km · 18 min walk

    Night market a fifteen-minute walk away, featuring a variety of local products and crafts.

    Practical information

    The concierge’s wordFor a local evening break, head to Cameron Centrum Night Market, a 15-minute walk away, for local products and handicrafts.

  • Abu Bakar Mosque (Main District Mosque)Mosque

    1.9 km · 3 min by car

    Mosque located 1946 meters away, an important place of worship for the local community.

    Practical information

    The concierge’s wordFor a peaceful pause in Cameron Highlands, this mosque offers a simple glimpse into local spiritual life.

  • Tanah RataTourist attraction

    2.3 km · 4 min by car

    Tanah Rata, a tourist site 2.3 km away, is a popular locality in the Cameron Highlands.

    Practical information

    The concierge’s wordFor an easy break in the Cameron Highlands, head to Tanah Rata, a popular town that’s ideal for getting a feel for the region.

  • Animal Feeding Rainbow GardenZoo

    2.6 km · 5 min by car

    Zoo located 2630 meters away, providing an animal observation experience in a natural setting.

    Practical information

    The concierge’s wordIf you're in the mood for a nature break, this zoo offers a relaxed animal-watching moment in a natural setting.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Agro Technology Park MARDI Cameron HighlandsBotanical garden

    2.3 km · 4 min by car

    Botanical garden located in Cameron Highlands, featuring a variety of plants and plant species.

    Practical information

    The concierge’s wordFor a nature break in Cameron Highlands, this botanical garden is well suited to a quiet stroll among a wide variety of plants.

  • Forêt de Mousse, Cameron HighlandsPark

    4.1 km · 7 min by car

    Moss Forest, a preserved natural area, perfect for walks in nature.

    Practical information

    The concierge’s wordFor a nature break in Cameron Highlands, Mossy Forest is well suited to a peaceful walk, especially if you're craving greenery.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Agro MarketMarket

    2.6 km · 4 min by car

    Market in Cameron Highlands, offering a variety of fresh and local products.

  • Pasar Pagi Kea Farm MarketMarket

    3.6 km · 6 min by car

    Market in Cameron Highlands, offering a variety of fresh and local products.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Cameron Highlands Resort?

    Check-in generally starts at 3 PM and check-out must be completed before 11 AM. An identification document and a credit card may be requested upon arrival.

  • Can I check in early?

    Since check-in starts at 3 PM, early access will depend on room availability upon arrival. Contact the concierge to confirm the day's arrangements.

  • Is a late check-out possible on my departure day?

    Check-out must be completed before 11 AM; a late departure may be possible depending on occupancy and possibly for an additional fee. Contact the concierge to confirm the day's arrangements.

  • Do I need to pay for my stay before arriving at Cameron Highlands Resort?

    Some sites indicate that prepayment for the stay is required at least five days before arrival, depending on the terms of the booked rate.

  • What are the arrival procedures at Cameron Highlands Resort?

    Check-in procedures are carried out at the reception, where staff will welcome you and verify your reservation before handing you the room keys.

Location & Access

  • Where exactly is Cameron Highlands Resort located in the Cameron Highlands?

    The establishment is located 'By The Golf Course' in Tanah Rata, Cameron Highlands, in the state of Pahang, at the foot of the golf course.

  • What is the distance between the hotel and the airport?

    The drive from Kuala Lumpur International Airport or KLIA2 to the resort takes approximately 3 hours and 40 minutes by car, depending on traffic conditions.

  • How long does it take to reach the resort from Ipoh Airport?

    The drive from Ipoh Airport to Cameron Highlands Resort takes approximately 1 hour and 50 minutes.

  • How long does it take to get from Kuala Lumpur to Cameron Highlands Resort?

    From Kuala Lumpur City Centre, the driving time to the resort is approximately 3 hours and 10 minutes.

  • Is Cameron Highlands Resort well located for visiting the main attractions of the Cameron Highlands?

    The resort is located near the Cameron Highlands Golf Course and a short drive from Tanah Rata and Brinchang, making it convenient for visiting the Cameron Highlands.

Rooms & Amenities

  • What amenities are available in the rooms at Cameron Highlands Resort?

    Rooms and suites generally feature free Wi-Fi, a minibar, a tea/coffee making facility, and a private bathroom, depending on the category booked.

  • What types of rooms and suites are offered at Cameron Highlands Resort?

    Accommodations are available in suites and twin or double rooms, with colonial decor and possible views of the golf course or surrounding hills.

  • Does the resort offer baby cots or extra beds for children?

    Some rooms have free baby cots available on request, but extra beds are generally not available.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available for free in all rooms and in most common areas of the resort.

  • Are the rooms at Cameron Highlands Resort non-smoking?

    The rooms are non-smoking and the establishment enforces a comprehensive non-smoking policy in indoor areas.

Included Services

  • Does the hotel have parking?

    Parking is free, self-service, on-site at the resort, without prior reservation, but the number of spaces may be limited.

  • What services are included in the room rate at Cameron Highlands Resort?

    Free Wi-Fi is part of the included services, as well as access to certain common areas like the garden, library, and lounges.

  • Does the hotel have a 24-hour reception and services for business travellers?

    A 24-hour reception service and a business centre or meeting rooms are offered to guests staying at the resort.

  • Is on-site parking paid or free at Cameron Highlands Resort?

    On-site parking services are self-service and free for guests, subject to availability.

Dining

  • What type of breakfast is offered?

    A continental breakfast is offered, which is well-liked by guests and has received high ratings in reviews.

  • How many restaurants and bars are available at the Cameron Highlands Resort?

    The resort has several dining venues, including the Dining Room, Gonbei, the Jim Thompson Tea Room, and the Highlands Bar, offering different styles of cuisine and beverages.

  • Does the resort offer a fine dining restaurant for dinner?

    A restaurant named Gonbei serves dinner, while the Dining Room offers more gourmet cuisine in an elegant setting.

  • Is it possible to have afternoon tea at the Cameron Highlands Resort?

    Afternoon tea can be enjoyed at the Jim Thompson Tea Room, in a colonial atmosphere typical of the Cameron Highlands.

Spa & Wellness

  • What types of treatments and services are offered at the resort's Spa Village?

    The hotel features a Spa Village offering massages, aromatherapy, body treatments, and other wellness services, at an additional cost.

  • Does the Cameron Highlands Resort have a gym or fitness centre?

    A fitness centre is available for guests, allowing them to exercise during their stay.

  • Does the hotel have a swimming pool?

    The resort does not have a swimming pool; wellness facilities focus on the spa, fitness, and the natural environment.

  • What types of massages can be booked at the Spa Village of Cameron Highlands Resort?

    The spa offers various types of massages, including Swedish, Thai, and body treatments, which can be booked for a fee.

Activities & Leisure

  • Is the Cameron Highlands Resort located near a golf course?

    The resort has direct or close access to a golf course, the Cameron Highlands Golf Course, for golf enthusiasts.

  • What activities are offered on-site at the Cameron Highlands Resort?

    Guests can enjoy a garden, terrace, rooftop, and library, as well as spa, fitness, and golf as the main activities on-site.

  • Is the Cameron Highlands Resort suitable for organising excursions in the Cameron Highlands?

    The resort is well-placed to organise excursions to tea plantations, strawberry farms, and hiking trails in the Cameron Highlands, often through external providers.

Family & Kids

  • Is the Cameron Highlands Resort suitable for family stays with children?

    The establishment welcomes children and offers free baby cots upon request, but generally does not provide extra beds.

  • Can we benefit from a babysitting service at the Cameron Highlands Resort?

    Childcare or babysitting services may be offered for an additional fee, depending on staff availability.

  • Is the Cameron Highlands Resort a good choice for a family stay in the Cameron Highlands?

    The calm setting, cool climate, and nature activities in the area make the resort suitable for family stays in the Cameron Highlands.

Pets

  • Are pets allowed at the Cameron Highlands Resort?

    Pets are not allowed on the premises, and assistance animals are not permitted.

  • Does the hotel policy allow bringing a small dog or cat?

    The resort has a strict policy prohibiting pets in the rooms and common areas, regardless of their size.

  • Are guide dogs or assistance animals accepted at the Cameron Highlands Resort?

    Assistance animals are not allowed on the property, according to information published by booking platforms.

Accessibility

  • Does the Cameron Highlands Resort have elevators to access the rooms?

    The establishment does not have elevators, which may limit access to the upper floors for individuals with reduced mobility.

  • Is the resort suitable for individuals with reduced mobility or in wheelchairs?

    Information indicates the absence of specific accessibility features; guests with special needs should check with the hotel before booking.

  • How is access to common areas organised for individuals with mobility difficulties?

    Some common areas, such as the lobby and restaurants, are at ground level or accessible by stairs, which may require assistance.

Billing & Policies

  • Are transfers to the airport offered?

    Transfers to the airport can be arranged by external services or upon request, but are not indicated as included in the rate. Contact the concierge to confirm the arrangements for the day.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the type of rate booked; some rates are non-refundable, while others allow free cancellation up to a certain deadline.

  • Are there any tourist taxes to pay?

    A tourist tax of 10 RM per room per night applies to all foreign guests and must be paid at check-in, except for holders of Malaysian identity cards or resident cards.

  • What payment methods are accepted at Cameron Highlands Resort?

    The establishment accepts cash and credit card payments, according to information from official and booking sites.

Sustainability

  • Are the Cameron Highlands a safe destination for travellers staying at the resort?

    The Cameron Highlands are considered a safe tourist area, but it is recommended to take usual precautions and check official travel advice for Malaysia.

  • Is a visa required to enter Malaysia and stay at Cameron Highlands Resort?

    A visa or entry permit is generally required depending on nationality to visit Malaysia; travellers should check the requirements with the relevant authorities before booking.

  • Which month should be avoided in Cameron Highlands to make the most of the stay at the resort?

    The climate in the Cameron Highlands is cool and humid, with more rain at certain times; many travellers avoid the rainiest months for outdoor activities.

  • How many days are generally sufficient to enjoy Cameron Highlands Resort and the area?

    A stay of two to three nights is often deemed sufficient to discover the essentials of the Cameron Highlands by combining relaxation at the resort and excursions nearby.

The Concierge answers — Cameron Highlands Resort

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Kuala Lumpur airport to Cameron Highlands Resort?

    The concierge can organise a private transfer to or from the main airports (Kuala Lumpur, Ipoh, Penang), with a vehicle suitable for the number of passengers and luggage. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a driver for the day to explore the Cameron Highlands?

    The concierge can book a driver for a day to visit the main sites of the Cameron Highlands safely and comfortably. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge arrange transport between the train station or bus terminal and the hotel?

    The concierge can assist in organising a taxi or car with driver from the nearest train station or bus terminal to the resort. Contact the concierge to confirm the arrangements for the day.

  • Can you arrange my return transfer to the airport at the end of my stay?

    It is recommended to request the concierge to organise a return transfer to the airport with a schedule tailored to your flight and mountain traffic conditions. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge advise me on the safest driving route to reach Cameron Highlands Resort?

    The concierge can advise on the best driving routes based on the season and traffic to reach Cameron Highlands by rental car.

Restaurant Reservations

  • Can you reserve a table at the Dining Room for dinner with a view of the golf course?

    Reservations are made through the concierge for the hotel restaurants, including the Dining Room, Gonbei, and the Jim Thompson Tea Room, subject to timings and availability.

  • Is it possible to book an afternoon tea in advance at the Jim Thompson Tea Room?

    The concierge can arrange an afternoon tea at the Jim Thompson Tea Room with a choice of time slots to suit your schedule.

  • Can you recommend and book a local restaurant in Brinchang or Tanah Rata?

    The concierge can recommend and book local restaurants in Brinchang or Tanah Rata to experience the cuisine of the Cameron Highlands.

  • Can the concierge organise a romantic dinner within Cameron Highlands Resort?

    The concierge can check availability and organise a romantic dinner with table decoration in one of the resort's restaurants.

Spa Bookings

  • Can you book a treatment at the Spa Village during my stay?

    Reservations are made through the concierge for treatments at the Spa Village, with a choice of times, types of massage, and wellness rituals according to your preferences.

  • Is it possible to plan a wellness programme over several days at the hotel spa?

    The concierge can coordinate a complete wellness journey including massage, body treatments, and relaxation time at the Spa Village.

  • Can you organise a couples massage at the Spa Village?

    The concierge can check availability for couples treatments and arrange a joint slot at the Spa Village.

Excursions & Cultural Visits

  • Can you organise a guided tour to the tea plantations of the Cameron Highlands?

    The concierge can book a half-day or full-day guided tour to visit tea plantations, strawberry farms, and viewpoints in the Cameron Highlands.

  • Can the concierge help me plan how many days to spend in the Cameron Highlands and what visits to make?

    The concierge can advise on the ideal length of stay and plan a visiting programme to optimise two or three days on site.

  • Is it possible to book a guide for a jungle trek in the Cameron Highlands?

    The concierge can book a local English-speaking guide for hikes in the mossy forest or the trails around the plateau.

Special Occasions

  • Can you prepare a surprise in the room for a birthday or honeymoon?

    The concierge can organise special room decorations, a cake, and surprises to celebrate a birthday or honeymoon.

  • Can the concierge help me organise a marriage proposal at the resort?

    The concierge can assist in orchestrating a discreet marriage proposal, including choice of location, flowers, and a possible photo session.

  • Is it possible to organise a small private event or cocktail at the Cameron Highlands Resort?

    The concierge can coordinate a small private event, such as an aperitif or intimate cocktail, in the hotel's suitable spaces.

Shopping & Luxury Services

  • Can you recommend quality tea shops and souvenirs in the Cameron Highlands?

    The concierge can indicate tea shops, high-end souvenirs, and local products nearby, and possibly arrange transport.

  • Can the concierge organise the purchase of flowers or gifts for a special occasion?

    The concierge can assist with the purchase of flowers, floral arrangements, or personalised gifts to be given during the stay.

Family Activities

  • Can you recommend child-friendly activities around Cameron Highlands Resort?

    The concierge can suggest a family programme, including strawberry farms, greenhouse visits, and activities suitable for children.

  • Is it possible to organise a family visit to the strawberry farms and the night market?

    The concierge can arrange a family outing with transport to the strawberry farms or the night market, depending on opening hours.

Personalized Experiences

  • Can you create a personalised programme combining golf, spa, and tea plantation visits?

    The concierge can create a tailored itinerary based on your interests: golf, hiking, spa, and culinary exploration of the Cameron Highlands.

  • Is it possible to plan a private tour focused on the history of the Cameron Highlands with a local guide?

    The concierge can organise a local cultural experience with a guide explaining the history of the Cameron Highlands and their development.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits