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5★ · Torres del Paine

Hôtel Awasi Patagonia

Estancia Tercera Barranca, 6160000 Torres de Paine, Magallanes y la Antártica Chilena, Chili, Torres del Paine

4.84.8/596 reviews · Google rating
  • At the gateway to Torres del Paine National Park
  • Immersed in the heart of Patagonia’s landscapes
  • Tailor-made experiences in the great outdoors
  • Intimate, welcoming atmosphere

Hotel 5-star in Torres del Paine, in the heart of Torres del Paine, featuring personalised service, natural setting and tailor-made experiences.

Where is Awasi Patagonia located in Torres del Paine?

Awasi Patagonia is located in Torres del Paine, Chile, close to the national park’s dramatic landscapes.

It works well as a base for exploring mountains, glaciers and Patagonian wildlife in a deeply natural setting.

How much does a stay at Awasi Patagonia cost?

Rates vary depending on the season, room category and the stay programme selected.

For an exact budget, it is best to check your dates or contact the Concierge.

What are the rooms like at Awasi Patagonia?

The rooms reflect the spirit of the property: privacy, comfort and a warm atmosphere after excursions.

The stay is designed around a tailored rhythm, with spaces suited to resting after a day outdoors.

A word from the Concierge

Hôtel Awasi Patagonia through the Concierge's eyes

Hôtel Awasi Patagonia is located in Torres del Paine, Chile. This 5★ hotel, part of the Relais & Châteaux property, offers an exceptional natural setting. It is close to the breathtaking landscapes of the national park, ideal for nature lovers and outdoor adventures. The region is known for its mountains, glaciers, and diverse wildlife, attracting travelers from around the globe.

What sets Hôtel Awasi Patagonia apart is its intimate and warm atmosphere. Guests enjoy personalized service, with staff attentive to individual needs. The hotel offers tailor-made experiences, allowing exploration of Patagonia's wild beauty. Common areas are designed for relaxation after a day of adventure, creating a friendly ambiance.

Before you go, know that this hotel is particularly suitable for couples and adventure-seekers. Activities include hiking, kayaking, and guided tours. The best time to visit is during the southern summer, from November to March, when temperatures are milder and days are longer.

_My tip from the Concierge: remember to book your excursions in advance, as spots are limited and fill up quickly._

Why choose Hôtel Awasi Patagonia?

Hôtel Awasi Patagonia is an exceptional address in Torres del Paine, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • At the gateway to Torres del Paine National Park
  • Immersed in the heart of Patagonia’s landscapes
  • Tailor-made experiences in the great outdoors
  • Intimate, welcoming atmosphere
  • Member of Relais & Châteaux

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Tour desk
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Tailor-made Patagonian excursions

    The most obvious experience here is also the most valuable: exploring the surroundings of Torres del Paine at your own pace, according to your interests and energy levels. Rather than following a fixed programme, the stay unfolds through itineraries shaped around your priorities, whether that means dramatic viewpoints, walking, wildlife observation or more contemplative outings. This flexibility profoundly changes the way Patagonia is discovered.

    SignatureReservation required
  • Sunrise facing the landscapes of Torres del Paine

    Setting out early is one of the great privileges of a stay in this region. In the first hours of the day, the light reveals the relief with particular clarity, winds may be calmer and the park often feels quieter. For photographers and for travellers attuned to atmosphere, experiencing sunrise in Patagonian landscapes gives the stay a depth rarely found later in the day.

    Reservation required
  • Post-excursion unwinding in the lounge

    After several hours outdoors, returning to the hotel’s warm shared spaces is very much part of the experience. This transition between the intensity of the park and the calm of the refuge allows guests to revisit the day, share impressions or simply enjoy the silence. In a destination shaped by the open air, this indoor pause gives real meaning to comfort.

    Included in your stay
  • Dinner after the day’s adventure

    In great wilderness destinations, there is a particular pleasure in sitting down to dinner after an active day. At Awasi Patagonia, dinner carries that sense of comfort and grounding: a slower, softer moment in which warmth, attentiveness and rhythm return. For couples especially, these evenings often become one of the truest memories of the stay, shaped by conversation, happy tiredness and the feeling of being exactly where one should be.

    Included in your stay
  • Patagonian wildlife observation

    The Torres del Paine region draws visitors as much for its wildlife as for its dramatic relief. Depending on conditions and the areas explored, the stay may offer rewarding opportunities to observe emblematic Patagonian animals in their natural environment. This approach requires time, patience and attentiveness to the territory rather than a simple search for images. It is often in this way that the journey gains depth, moving from spectacle to genuine observation.

    Reservation required
  • A couples’ escape in the great outdoors

    Awasi Patagonia is particularly well suited to travel for two. The intimacy of the property, the enveloping nature of the service and the power of the setting create the conditions for a stay in which more is shared than a simple activity programme. Walking, contemplating, returning to rest, dining in calm surroundings and watching the light change: this sequence of simple moments creates a deeply romantic experience without ever becoming staged.

    Idéal en coupleIncluded in your stay

Restaurants & bars

3 on-site dining venues.

  • fine restaurant

    Restaurant

  • bar

    Bar

  • Awasi Dining Room

    Restaurant

    Highlights

    • dinner will be served in the main restaurant along with Chilean wine (alternative options are available)
    Practical information

    The concierge’s wordIn the evening, book a table in the main restaurant to enjoy dinner with Chilean wine, with alternatives available to suit your mood.

In the press

Distinctions & affiliations

Labels & distinctions
MICHELIN Guide — Three Keyssince 2025
Relais & Châteaux

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 12:00

Cancellation

Cancellation fees apply based on the time before arrival.

Free cancellation up to 91 hours before arrival

Pets

Pets are not allowed.

The property does not allow any pets.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Estancia Tercera Barranca, 6160000 Torres de Paine, Magallanes y la Antártica Chilena, Chili

View on the map

Official website

Google listing

Guest reviews

4.8 / 5 · 96 reviews

5/5Nikola CZ

Awasi Patagonia is truly a dream destination — a place where the silence is so pure it almost takes your breath away. The cozy private cabins feel perfectly hidden in the wild Patagonian landscape, blending into nature…

5/5Mark Dorfman

I spent four nights at Awasi Patagonia and it was exceptional in all the ways that actually matter. There are only 15 standalone villas. Mine was beautifully designed. Some might call it “dated” if they’re expecting…

5/5Kenneth Ng

Great hotel and service. Expeditions are fully customizable to one’s preferences. No better way to explore Patagonia

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Awasi Patagonia?

    Check-in usually takes place in the afternoon, and check-out in the morning. Contact the concierge to confirm the arrangements for the day.

  • Can I request an early check-in?

    It is possible to request an early check-in, subject to the availability of the villa and transfer planning. Contact the concierge to confirm the arrangements for the day.

  • Is there a minimum stay requirement imposed by the hotel?

    The lodge requires a minimum stay of three nights, in accordance with the conditions stated by Awasi Patagonia and high-end hotel guides.

  • How do the included transfers to Awasi Patagonia from Puerto Natales or Cerro Castillo work?

    Private transfers between the hotel and Puerto Natales or Cerro Castillo are included in the packages, with dedicated driver and vehicle.

  • What is the distance between the hotel and the airport?

    The distance to the airports depends on the chosen arrival point, for example, Punta Arenas or El Calafate. Contact the concierge to confirm the arrangements for the day.

Location & Access

  • Where is Awasi Patagonia located in relation to Torres del Paine National Park?

    The establishment is located in a private reserve, east of the central area of Torres del Paine National Park, with views of the massif and Lake Sarmiento.

  • How do you access the hotel from Puerto Natales?

    Access is mainly by road from Puerto Natales or Cerro Castillo, with an extended journey from the main park road.

  • What does the immediate environment around Awasi Patagonia look like?

    Awasi Patagonia is situated on a hill in a wooded area overlooking the Torres massif and Lake Sarmiento, offering spectacular panoramas.

  • Is Awasi Patagonia close to other hotels like Explora Patagonia or Tierra Patagonia?

    The hotel is located in a private reserve distinct from other lodges in the region such as Explora Patagonia or Tierra Patagonia, offering an intimate setting.

Rooms & Amenities

  • Does the hotel have parking?

    Private parking is among the services of the hotel, allowing guests' vehicles or transfers to be parked.

  • What type of rooms or villas does Awasi Patagonia offer?

    The villas are independent units in Patagonian style, featuring a wood stove, large bay windows, and views of the massif or the lake.

  • What bathroom amenities are found in the villas?

    The bathrooms include spa or hydro massage bathtubs and modern showers, designed for comfort after excursions.

  • Does the hotel have a good heating system for the Patagonian winter?

    Heating is provided in the villas and common areas, including wood stoves for cold periods.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available in the hotel, included among the services offered at the lodge.

  • What services are included in Awasi Patagonia's all-inclusive package?

    The all-inclusive packages include accommodation in a private villa, breakfast, lunch, aperitif, dinner, drinks, as well as private excursions with a bilingual guide.

  • What does the private guide and vehicle service at Awasi Patagonia consist of?

    Each villa is paired with a private guide and vehicle for excursions, offering complete programme customisation.

  • What additional services are offered as standard during the stay?

    Room service is offered, and round-trip transfers from Puerto Natales or Cerro Castillo are included in the package.

Dining

  • What type of breakfast is offered?

    Breakfast is served as part of a Relais & Châteaux gastronomic offering, featuring refined cuisine, local products, and personalised options.

  • How is the food at Awasi Patagonia?

    Awasi's cuisine offers dishes made from local flora and fauna products, with seasonal gourmet menus.

  • How does the dining experience at the main lodge unfold?

    The restaurant at the main lodge serves breakfast, lunch, and dinner in a warm atmosphere with views of the Patagonian landscapes.

  • Are drinks included in the hotel package?

    Drinks, including soft drinks and alcohol, are included in the all-inclusive packages.

Spa & Wellness

  • Does the hotel have spa or hot tub facilities?

    An outdoor hot tub is part of the hotel's services, allowing guests to relax while enjoying the views after excursions.

  • Does the hotel have a swimming pool?

    The hotel has a hot tub, but no swimming pool is mentioned among the facilities, either in official listings or with major travel operators.

  • What relaxation areas are available at the lodge after excursions?

    The main lodge, with comfortable lounges, a wood fire, and a bar, serves as a relaxation area after hikes.

  • What does a typical wellness day at Awasi Patagonia look like?

    A typical day combines personalised outdoor excursions and rest time at the lodge, in a decidedly intimate and warm atmosphere.

Activities & Leisure

  • What activities are organised in Torres del Paine National Park?

    Private excursions with a dedicated guide and vehicle allow you to discover the main sites of Torres del Paine National Park at your own pace.

  • What does the Awasi Patagonia experience look like in terms of activities?

    Activities include hiking, landscape observation, local wildlife, and personalised experiences, considered a central element of the Awasi Patagonia experience.

  • What are the main advantages of staying at Awasi Patagonia compared to other lodges?

    The advantages of choosing Awasi Patagonia include the exclusivity of the villas, highly personalised service, gastronomy, and a private guide with a dedicated vehicle.

  • Are excursions included in the stay rate?

    Tours and excursions organised by the hotel are included in the package, with the programme adapted according to the guests' wishes.

  • What does 'awasi' mean in the context of the Awasi Patagonia brand?

    The word 'Awasi' evokes the idea of refuge or resting place, in line with the brand's philosophy and its intimate lodges.

Family & Kids

  • Is Awasi Patagonia suitable for a family stay with children?

    The hotel is not specifically designed for very young children, but it can accommodate families, with excursions adapted accordingly.

  • Are the villas suitable for stays with children or teenagers?

    The independent villas provide a tranquil setting for families, with space and unobstructed views of the massif and the Patagonian steppe.

  • Are the proposed excursions suitable for children in terms of difficulty?

    The activities can be adjusted to the physical condition of the children, prioritising shorter walks and rest periods at the lodge.

Pets

  • Are pets allowed at Hôtel Awasi Patagonia?

    Pets are generally not accepted in this type of luxury lodge, with no mention of a pet-friendly policy indicated in the main sources.

  • Can we bring a dog or cat to Awasi Patagonia?

    No pet policy is indicated, suggesting that they are not allowed for comfort and conservation reasons.

  • Why is the presence of pets restricted in this type of hotel?

    The lodge is located in a nature reserve, which limits the presence of pets to preserve wildlife and the environment.

Accessibility

  • Is Awasi Patagonia suitable for people with reduced mobility?

    Access to the villas is either at ground level or via a few steps, and the paths may be sloped in the wooded hill. Contact the concierge to confirm the arrangements for the day.

  • Are the pathways between the main lodge and the villas easily accessible?

    The lodge is built on a hill with panoramic views, which involves some elevation changes between the villas and the main building.

  • Can the activities be adapted for people with physical limitations?

    Private excursions can be adjusted in duration and intensity according to each client's physical capabilities.

Billing & Policies

  • What are the customer reviews of Awasi Patagonia?

    Reviews of Awasi Patagonia are unanimously excellent, praising the comfort of the villas, the quality of service, and the gastronomy, with very high ratings on TripAdvisor.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the type of rate and the conditions of Relais & Châteaux or the travel agent. Contact the concierge to confirm the arrangements for the day.

  • Are there any local taxes to pay?

    Local taxes may apply according to Chilean regulations and the type of guest. Please contact the concierge to confirm the details for the day.

  • How are the rates at Awasi Patagonia structured?

    Stays are offered on an all-inclusive basis, with a rate per person or per villa, which varies according to the season and duration.

Sustainability

  • Does Awasi Patagonia have a sustainability or environmental responsibility approach?

    The lodge is part of Relais & Châteaux, which involves commitments to quality, respect for the environment, and promotion of local products.

  • How does the gastronomy of Awasi Patagonia fit into a sustainable approach?

    The cuisine highlights local Patagonian products and seasonal ingredients, reducing the footprint related to transport.

  • How does the location in a private reserve contribute to environmental protection?

    The lodge is located in a private reserve, which promotes controlled visitor flow management and the preservation of the Patagonian landscape.

The Concierge answers — Hôtel Awasi Patagonia

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Punta Arenas or El Calafate to Awasi Patagonia?

    The concierge can organise additional private transfers to or from Punta Arenas or El Calafate, in addition to the included transfers from Puerto Natales and Cerro Castillo. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge help me organise the complete journey from Santiago to Awasi Patagonia?

    The concierge can book a domestic flight and coordinate the timings of land transfers to ensure a smooth arrival at Awasi Patagonia from Santiago or another Chilean city.

  • What type of vehicle is used for transfers to the hotel and is it possible to request a specific vehicle?

    Transfers are generally conducted in a private vehicle with a driver-guide. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a very early morning or late evening transfer to the airport?

    The concierge can arrange an early morning or late transfer depending on your flight schedule, subject to logistical availability.

  • Can you arrange transport between Awasi Patagonia and another lodge such as Explora Patagonia or Tierra Patagonia?

    It is recommended to contact the concierge to organise transfers to other lodges in the region, such as Explora Patagonia or Tierra Patagonia, with a private driver.

Restaurant Reservations

  • How do I reserve my table for dinner at the Awasi Patagonia restaurant?

    Reservations are made directly with the concierge, who can adjust meal times to fit the daily excursion schedule.

  • Is it possible to book a special tasting menu for an evening at the hotel?

    The concierge can organise a special tasting menu featuring Patagonian products and local cuisine, in coordination with the chef.

  • Can you manage food intolerances or a special diet throughout the stay?

    The concierge can communicate your dietary restrictions to the chef to adapt breakfasts, lunches, and dinners to your specific needs.

  • Can the concierge organise a gourmet picnic lunch during an excursion?

    Reservations are made through the concierge to organise a gourmet picnic during an excursion in Torres del Paine National Park.

Spa Bookings

  • How do I book the outdoor hot tub for a private relaxation moment?

    The concierge can reserve a private slot in the outdoor hot tub to enjoy the view of the Torres after excursions.

  • Can you organise a massage or relaxation treatment in my villa?

    It is recommended to contact the concierge to arrange massages in the villa or at the lodge, depending on the services available on your dates.

  • Is it possible to plan structured relaxation times after excursions?

    The concierge can plan relaxation moments at the main lodge, with a wood fire and cocktails, after your daily hikes.

Excursions & Cultural Visits

  • Can you create a customised excursion programme in Torres del Paine National Park?

    The concierge can develop a tailored programme with a private guide and dedicated vehicle to explore Torres del Paine National Park at your own pace.

  • How can I organise a full-day guided hike with a picnic in the park?

    Reservations are made through the concierge to organise daily hikes to the main viewpoints and lakes in the park.

  • Is it possible to organise a wildlife observation excursion in Patagonia?

    The concierge can arrange wildlife observation outings in Patagonia, including guanacos and birds, with a naturalist guide.

Special Occasions

  • Can you organise a birthday party or private celebration at the lodge?

    The concierge can organise a personalised celebration with decorations, a cake, and a special dinner for a birthday or private event.

  • Can the concierge help me organise an outdoor marriage proposal?

    It is recommended to contact the concierge to arrange a marriage proposal with a romantic setup at a scenic spot.

  • Is it possible to privatise a space with a view for a romantic evening for two?

    The concierge can privatise the hot tub and arrange champagne or Chilean wine for a romantic evening, depending on availability.

Shopping & Luxury Services

  • Can you recommend shops to buy hiking gear or Patagonia wool clothing?

    The concierge can direct you to specialised shops in Puerto Natales or Punta Arenas for purchasing high-quality equipment and Patagonian textiles.

  • Can the concierge help me find quality Patagonian decorative items to take home?

    It is recommended to contact the concierge to find local artisans offering high-quality decorative items or souvenirs.

Family Activities

  • Is it possible to organise excursions suitable for a family with young children?

    The concierge can adapt excursions for children, with shorter durations and moderate difficulty levels, in collaboration with your private guide.

  • Can you suggest on-site activities to keep children occupied during colder days?

    Reservations are made through the concierge to arrange quiet activities at the lodge for children, such as nature observation and board games.

Personalized Experiences

  • How can I fully customise my Awasi Patagonia experience according to my wishes?

    The concierge can design a fully personalised Awasi Patagonia experience based on your interests, fitness level, and exploration desires.

  • Can the concierge help me find the right balance between hiking and rest time?

    It is recommended to contact the concierge before your stay to discuss your expectations, in order to adjust the pace of excursions and relaxation moments.

  • Can you create a day of excursions focused on photography or a specific theme?

    The concierge can organise a themed day, for example focused on landscape photography or discovering local culture, with a dedicated guide.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits