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5★ · San Pedro de Atacama

Hôtel Awasi Atacama

Tocopilla 551, 7550125 San Pedro de Atacama, Antofagasta, Chili, San Pedro de Atacama

4.64.6/5134 reviews · Google rating
  • Relais & Châteaux in San Pedro de Atacama
  • Tailored excursions in the Atacama
  • Access to geysers and coloured lagoons
  • Architecture inspired by the Andean desert

Hotel 5-star in San Pedro de Atacama, in the heart of San Pedro de Atacama, featuring tailored private explorations, a tour desk and bar.

Where is Awasi Atacama located in San Pedro de Atacama?

The hotel is in San Pedro de Atacama, within a desert and mountain setting well suited to exploring the region.

Several village landmarks are within walking distance, including Calle Caracoles, San Pedro de Atacama Church and a few museums.

What type of accommodation does Awasi Atacama offer?

Awasi Atacama is a five-star Relais & Châteaux hotel with an intimate, warm atmosphere.

The stay focuses on comfort, personalised service and architecture inspired by the Andean desert.

What is the food like at Awasi Atacama?

The hotel has a restaurant, a bar and breakfast service.

For meal timings or dietary preferences, the most practical option is to arrange this with the Concierge before arrival.

A word from the Concierge

Hôtel Awasi Atacama through the Concierge's eyes

Hôtel Awasi Atacama, located in San Pedro de Atacama, Chile, offers a unique experience. This 5★ hotel is a Relais & Châteaux property. It sits in an exceptional natural setting, surrounded by desert and mountain landscapes. The location allows easy exploration of Atacama's wonders, including geysers and colorful lagoons.

What distinguishes Hôtel Awasi Atacama is its intimate and warm atmosphere. The hotel emphasizes personalized service, offering excursions tailored to guests' interests. Travelers appreciate the blend of modern comfort and local authenticity. The hotel's design draws inspiration from the environment, creating harmony between architecture and nature.

Before visiting Hôtel Awasi Atacama, be aware that the atmosphere is conducive to relaxation and adventure. This hotel is perfect for couples and travelers seeking authenticity. The dry seasons, from May to October, are ideal for exploring the area. Be sure to book your activities in advance to make the most of your stay.

_My tip from the Concierge:_ pack clothing suitable for temperature variations, as nights can be cool even in summer.

Why choose Hôtel Awasi Atacama?

Hôtel Awasi Atacama is an exceptional address in San Pedro de Atacama, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Relais & Châteaux in San Pedro de Atacama
  • Tailored excursions in the Atacama
  • Access to geysers and coloured lagoons
  • Architecture inspired by the Andean desert
  • Intimate setting amid desert landscapes

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Tour desk
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Tailor-made excursions in the Atacama

    The property’s signature experience lies in a personalised discovery of the desert. Rather than following a uniform programme, the stay is shaped around your interests, pace and the conditions of the day. Geysers, coloured lagoons, mineral valleys and broad Andean horizons take on a different dimension when each outing is designed as a precise reading of the territory rather than a simple sightseeing tour.

    Signature AwasiReservation required
  • Dawn departure to the geysers

    Setting out before sunrise is one of the Atacama’s defining experiences, and here it gains a smoother rhythm thanks to the hotel’s organisation. The early wake-up, departure arrangements and calm return afterwards form a complete sequence. It is a powerful way to enter the desert, at the moment when cold, steam and light reveal the full force of the landscape.

    Reservation required
  • Day trip to the coloured lagoons

    The high-altitude lagoons are among the region’s most memorable sights. From Awasi Atacama, discovering them becomes part of a carefully considered itinerary, preserving both the pace of the journey and the quality of observation. The shifting tones of the water, the surrounding mountains and the immensity of the silence give this outing an almost meditative dimension, far beyond a simple scenic excursion.

    Reservation required
  • A quiet return after exploration

    One of the most valuable experiences, though a quieter one, is returning to the intimacy of the hotel after several hours in the desert. Coming back to a prepared room, attentive service and a sheltered atmosphere is fully part of the stay. This contrast between the intensity of the landscapes and the gentleness of return is what gives Awasi Atacama its particular depth.

    Art de vivreIncluded in your stay
  • Immersion in architecture inspired by the Andean desert

    Staying here also means experiencing architecture that converses with its surroundings. Materials, tones and the scale of spaces extend the feeling of the desert without imitating it literally. This immersion is subtle yet essential: it allows guests to feel the Atacama even during moments of rest, when light, shade and silence become part of the stay in their own right.

    Included in your stay
  • An intimate stay for two in San Pedro de Atacama

    Awasi Atacama is especially well suited to travel for two, thanks to its human scale and composed atmosphere. Between departures to major natural sites and returns to a more sheltered setting, the stay finds a rare balance between adventure and retreat. It is an ideal destination for couples seeking less animation than the feeling of sharing an exceptional landscape in conditions of genuine comfort.

    CouplesReservation required

In the press

Distinctions & affiliations

Labels & distinctions
Relais & Châteaux

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are not allowed.

Sorry, pets aren't allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Tocopilla 551, 7550125 San Pedro de Atacama, Antofagasta, Chili

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 134 reviews

5/5Eduardo gadelha guimaraes

As a person who travels a lot, and has had the opportunity to seize many great hotels in Europe, Africa, South and North America I find myself not really used of writing reviews about them. But Awasi Atacama has stand…

5/5F Ten Brink

Fantastic place Rooms perfect and very large Food is michelin star equivalent Service is the best and very well coordinated between all staff members The tour guides were excellent and tours are tailored to you…

5/5Mark Dorfman

Our stay at Awasi Atacama was outstanding from start to finish. This is not a place trying to impress you with shine or excess. The luxury here is restraint, privacy, and how thoughtfully everything is integrated into…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 5 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Letrero de distanciasTourist attraction

    242 m · 3 min walk

    Tourist attraction three minutes' walk away, providing information on distances to various points of interest.

    Practical information

    The concierge’s wordA 3-minute walk away, stop by at the start of your outing to get your bearings and choose what comes next.

  • Calle CaracolesTourist attraction

    338 m · 4 min walk

    Calle Caracoles, a lively street just four minutes' walk away, known for its local shops and restaurants.

    Practical information

    The concierge’s wordA 4-minute walk away, Calle Caracoles is ideal at the end of the day for browsing local shops and restaurants before returning to the hotel’s calm.

  • église de San Pedro de AtacamaChurch

    400 m · 5 min walk

    Church a five-minute walk away, an emblematic religious building in San Pedro de Atacama.

    Practical information

    The concierge’s wordA 5-minute walk away, San Pedro de Atacama Church offers a peaceful pause in the heart of the village, ideal for a short stroll.

  • Meteorite MuseumMuseum

    726 m · 9 min walk

    Museum a nine-minute walk away, featuring exhibits on meteorites and astronomy.

    Practical information

    The concierge’s wordA 9-minute walk away, the Meteorite Museum makes for a short, fascinating break if you feel like exploring meteorites and astronomy between outings.

  • Sala de Exhibición Arqueológica IIAM-UCNMuseum

    1.0 km · 12 min walk

    Museum a ten-minute walk away, featuring exhibits on local archaeology.

    Practical information

    The concierge’s wordA 10-minute walk away, this museum offers a calm, clear pause to better understand local archaeology before heading back out into San Pedro de Atacama.

  • Rotonda de SequitorTourist attraction

    2.1 km · 4 min by car

    Tourist site located 2,084 meters away, offering a panoramic view of the surrounding landscapes.

    Practical information

    The concierge’s wordFor a contemplative break, aim for the end of the day: Rotonda de Sequitor offers a lovely vantage point over the landscapes around San Pedro de Atacama.

  • Cruz PapalObservation deck

    2.1 km · 4 min by car

    Observation deck accessible, perfect for enjoying the surrounding landscape of San Pedro de Atacama.

    Practical information

    The concierge’s wordFor an easy break near San Pedro de Atacama, head to Cruz Papal when you feel like taking in the surrounding landscape.

  • Entrada y Boleteria Valle de MarteTourist attraction

    2.5 km · 4 min by car

    Tourist site located 2454 meters away, featuring unique desert landscapes.

    Practical information

    The concierge’s wordFor a change of scenery in San Pedro de Atacama, head here during the day if you're in the mood for unique desert landscapes at altitude.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Plaza de San Pedro de AtacamaPark

    402 m · 5 min walk

    Park a five-minute walk away, ideal for relaxing and enjoying the natural surroundings of San Pedro de Atacama.

    Practical information

    The concierge’s wordA 5-minute walk away, Plaza de San Pedro de Atacama offers a calm break to unwind and enjoy the natural surroundings.

  • Plazoleta La ApachetaPark

    457 m · 6 min walk

    Urban park a six-minute walk away, providing a relaxing space in the heart of the city.

    Practical information

    The concierge’s wordA 6-minute walk away, Plazoleta La Apacheta is an easy, pleasant pause if you feel like taking a breather in the heart of town.

  • Plaza de QuitorPark

    3.2 km · 5 min by car

    Park located 3158 meters away, providing a natural space to relax and enjoy the surrounding beauty.

    Practical information

    The concierge’s wordIf you're after a quiet break, Plaza de Quitor offers a simple moment to unwind and take in the surrounding natural beauty.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Awasi Atacama Hotel?

    Check-in is generally in the afternoon and check-out is in the late morning. Please contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    Early check-in is sometimes possible depending on occupancy; it is recommended to request it in advance so that the team can prepare the room as soon as it is available.

  • Is there a minimum stay requirement at Awasi Atacama?

    The hotel operates on a lodge model with stays often lasting several nights, but the exact minimum duration varies depending on the season and offers. Please contact the concierge to confirm the arrangements for the day.

  • Is it possible to request a late check-out at Awasi Atacama Hotel?

    Late check-out may be granted depending on availability and is often adjusted to your transfer times to Calama airport.

  • Are transfers to the airport offered?

    Round-trip transfers between Calama airport and the hotel are generally included in the packages offered by Awasi Atacama's agencies and partners.

Location & Access

  • Where is Awasi Atacama Hotel located in San Pedro de Atacama?

    The hotel is located in the heart of San Pedro de Atacama, in the Antofagasta region, in northern Chile, within walking distance of the historic centre of the village.

  • What is the distance between the hotel and the airport?

    Awasi Atacama is approximately 90 km from El Loa airport in Calama, which is about 1 hour 15 to 1 hour 30 by car or private transfer.

  • How do I get to Awasi Atacama Hotel from Santiago, Chile?

    Access is mainly via Calama airport, which is connected to Santiago; private 4x4 transfers are then arranged to San Pedro de Atacama.

  • Does the hotel have parking?

    The hotel has free private parking for guests arriving with their own vehicle, located within the property or in the immediate vicinity.

  • What is the altitude of Awasi Atacama Hotel and the town of San Pedro?

    The altitude of San Pedro de Atacama is approximately 2,400 metres, which may require a short acclimatisation period for some travellers upon arrival.

Rooms & Amenities

  • What types of rooms and suites are available at the Awasi Atacama Hotel?

    Awasi Atacama offers spacious rooms and suites built from adobe, featuring an ethno-chic style, often with private patios or sunrooms.

  • What amenities can be found in the rooms at Awasi Atacama?

    The rooms generally feature air conditioning, a safe, a private bathroom, a sunroom or private patio with an outdoor shower, as well as daily housekeeping service.

  • Are the rooms equipped with televisions or entertainment systems?

    The hotel does not provide televisions in the rooms, in order to prioritise peace, disconnection, and contact with the desert environment.

  • What type of electrical outlets and voltage are available in the rooms?

    Electrical outlets in Chile are generally type C or L with a current of 220 V; it is advisable to bring an adapter if necessary.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available for guests, particularly in the common areas and rooms, allowing them to stay connected while enjoying the secluded setting.

Included Services

  • What services are included in the stay packages at Awasi Atacama?

    Stays are most often booked on an all-inclusive basis, including accommodation, meals, selected drinks, private excursions with a guide and 4x4 vehicle, as well as transfers from Calama airport.

  • Does the hotel offer a private guide for excursions?

    Each room typically benefits from a private guide and a dedicated 4x4 vehicle, allowing for personalised excursions to be organised each day.

  • What concierge and room service are offered by the hotel?

    Concierge service and room service are provided to assist in organising the stay, activities, and addressing the daily needs of guests.

  • Are airport transfers included in the stay rate at Awasi Atacama?

    Private round-trip transfers between Calama airport and the hotel are generally included in stays sold in packages by partner agencies.

Dining

  • What type of breakfast is offered?

    Breakfast is included in the package, generally served à la carte or at the table, with fresh local products and hot options prepared by the chef.

  • Does the Awasi Atacama Hotel have its own restaurant on site?

    The lodge has a restaurant reserved for guests, showcasing local Atacama products with gourmet cuisine inspired by the local terroir.

  • Can the hotel accommodate vegetarian, vegan or gluten-free diets?

    Vegetarian options and other dietary requirements can be considered; it is advisable to inform about allergies and restrictions before arrival to adapt the menus.

  • Is there a bar or lounge for drinks at the end of the day?

    A lounge bar is available on site, offering a selection of Chilean wines, cocktails and non-alcoholic beverages, ideal for relaxing after excursions.

  • Does the hotel prepare packed lunches or snacks for desert excursions?

    Packed lunches or snacks can be arranged for certain early morning or daytime excursions, depending on the itinerary organised with your guide.

Spa & Wellness

  • Does the hotel have a swimming pool?

    The hotel has an outdoor swimming pool with a sun terrace, perfect for cooling off after excursions in the Atacama Desert.

  • Is there a spa or wellness area within the hotel?

    Awasi Atacama does not have a dedicated full spa, but massages can be arranged on request directly in your room or suite.

  • What types of treatments or massages are offered to guests?

    A la carte massages can be booked through the concierge, usually performed in-room, to relax after activities at altitude.

  • What relaxation areas are available for guests at the hotel?

    The outdoor swimming pool and shaded resting areas allow for quiet relaxation, with views of the blue sky and surrounding desert landscapes.

Activities & Leisure

  • What is special about the Atacama Desert?

    The Atacama Desert is known for its nearly permanent clear skies, extreme aridity, lunar landscapes, salt flats and geysers, making it a unique site in the world.

  • What activities and excursions are offered by Awasi Atacama?

    Stays include personalised private excursions: Valley of the Moon, Atacama salt flat, lagoons, geysers, Andean villages, viewpoints at sunrise or sunset.

  • How many days are recommended to fully enjoy a stay at Awasi Atacama?

    The hotel is ideally located for stays of 4 to 5 days, allowing guests to discover the main sites while managing acclimatisation to the altitude.

  • Where is it possible to observe the stars in San Pedro de Atacama?

    Star observation is easily done around San Pedro thanks to the clear sky; night outings can be organised with a guide to privileged observation points.

  • What is the best time to visit the Atacama Desert?

    The best time to visit Atacama generally extends from April to November, with very clear skies and little precipitation; nights remain cool throughout the year.

Family & Kids

  • Is the hotel suitable for family stays with children?

    Awasi Atacama primarily welcomes couples and travellers seeking tailored experiences; the atmosphere is calm, with a limited number of rooms and guests.

  • Can activities and excursions be organised for a family with young children?

    Excursions can be adapted for children, with shorter durations and moderate altitudes; it is advisable to inform in advance to adjust the programme.

  • Is there a babysitting service or activities dedicated to younger children?

    The hotel does not have a kids' club or specific activities, as the focus is on personalised nature experiences and tranquility.

Pets

  • Are pets allowed at Hôtel Awasi Atacama?

    Pets are generally not accepted in this luxury establishment, in order to maintain peace and respect the lodge's internal standards.

  • Can I bring my dog or cat to Awasi Atacama?

    The hotel is not designed as a pet-friendly establishment; it is advisable to arrange for pet care before travelling to the Atacama Desert.

  • Does the hotel offer special services for pets?

    No pet-sitting service or specific facilities for pets are provided in the lodge.

Accessibility

  • Is Hôtel Awasi Atacama suitable for people with reduced mobility?

    The hotel has few rooms, which may limit accessibility options; some common areas are on the same level, but the exact configuration should be checked before booking.

  • Are the common areas and the restaurant easily accessible by wheelchair?

    The adobe nature, dirt floors, and potential stairs may make some areas less accessible; it is recommended to detail your needs at the time of booking.

  • Are the excursions organised by the hotel accessible to people with walking difficulties?

    The excursions can be adapted with shorter distances or vehicle transport; prior communication with the team allows for assessing feasibility based on your mobility.

Billing & Policies

  • What is the price level of a stay at Awasi Atacama compared to other hotels in the region?

    Rates are generally offered on an all-inclusive basis per person, including accommodation, meals, selected drinks, private excursions, and transfers, with a high-end positioning.

  • What is the hotel's cancellation policy?

    The cancellation policy varies depending on the booking channel and the season; stricter conditions often apply during high season and for promotional rates.

  • Are there any local taxes to pay?

    Local taxes may be added to the rate, and non-resident foreign travellers may sometimes benefit from an exemption under certain conditions. Contact the concierge to confirm the current terms.

  • What payment methods are accepted to settle my stay at Awasi Atacama?

    The main payment methods generally include international credit cards and advance payment through partner agencies or tour operators.

  • Do I need a visa to go to Chile to stay at Awasi Atacama?

    Citizens of many European countries do not need a visa for a short tourist stay in Chile but must have a valid passport.

Sustainability

  • How does the Awasi Atacama Hotel integrate local architecture and materials into its construction?

    Awasi Atacama integrates into the local adobe architecture, uses regional materials, and adopts an approach that respects Andean culture and the environment.

  • What actions does the hotel take to limit its impact on the Atacama Desert?

    The hotel limits its number of rooms to reduce environmental impact and prioritises private experiences, relying on personalised excursions at the pace of local ecosystems.

  • Does the gastronomic offer at Awasi Atacama highlight local and seasonal products?

    The restaurant showcases products from the Atacama region and Chile, thus reducing transport and supporting local producers and culinary traditions.

The Concierge answers — Hôtel Awasi Atacama

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Calama airport and Awasi Atacama Hotel?

    The concierge can organise round-trip private transfers between Calama airport and Awasi Atacama Hotel, typically in a 4x4 vehicle, according to the flight schedules provided in advance.

  • How do the included transfers between the airport and the hotel work?

    Transfers are conducted in private service, generally in a 4x4, and are coordinated according to flight schedules; it is recommended to provide flight details at least one week prior to arrival.

  • Is it possible to book a private driver for my travels in the region?

    The concierge can book a vehicle with a driver for specific trips to San Pedro de Atacama, other hotels in the region, or the Calama bus station.

  • What should I do if my flight arrives late in the evening in Calama?

    It is recommended to ask the concierge to arrange an appropriate transfer in case of a late arrival, to ensure a warm welcome at the airport and a safe journey to the lodge.

  • Can you help me arrange a car rental to get to the hotel?

    The concierge can provide advice on car rental in Calama and indicate the route, travel time, and usual conditions to Awasi Atacama Hotel.

Restaurant Reservations

  • Can you book a restaurant in San Pedro de Atacama outside the hotel?

    The concierge can recommend and reserve tables at the best restaurants in San Pedro de Atacama for lunches or dinners away from the lodge, according to your preferences.

  • Is it possible to organise a personalised tasting dinner with the chef of Awasi Atacama?

    Special requests are managed through the concierge, who coordinates with the chef to create a personalised tasting menu tailored to your preferences and any dietary restrictions.

  • Can I organise a private romantic dinner within the hotel?

    The concierge can arrange a private romantic dinner, for example under the stars or in a more secluded area of the lodge, with decoration, a tailored menu, and dedicated timings.

  • How do I report food allergies or a special diet to the hotel restaurant?

    The concierge can anticipate dietary needs by informing the chef in advance of any allergies or specific diets to adapt the menus throughout your stay.

Spa Bookings

  • How do I book a massage in my room at Awasi Atacama?

    Massages are booked through the concierge, who arranges the service directly in your room or suite, depending on the availability of therapists.

  • Can you send me the list of treatments and massages offered at the hotel?

    The concierge can specify the types of massages available, the durations, and the current rates, then block a suitable time slot according to your excursion schedule.

  • Should massages be booked in advance before my arrival?

    It is recommended to book the desired massage slots in advance for evenings or rest days, especially during high season when demand is higher.

Excursions & Cultural Visits

  • How are the private excursions included with a guide and 4x4 organised?

    Excursions are tailored with your private guide and the concierge, who adapt the daily programme according to your interests, the weather, and the altitude.

  • Can you organise a visit to the Valley of the Moon and the El Tatio geysers?

    The concierge can plan outings to iconic sites such as the Valley of the Moon, the Atacama Salt Flat, or the El Tatio geysers, taking into account the best visiting times.

  • Is it possible to add cultural visits to traditional villages to my programme?

    The concierge can include visits to Andean villages, churches, or archaeological sites, with cultural explanations and photo stops, in coordination with your guide.

  • Can you organise a stargazing outing in the Atacama Desert?

    Astronomy outings are planned with the concierge, who offers preferred observation locations and night schedules adapted to sky conditions.

Special Occasions

  • How can a birthday surprise or a marriage proposal be organised at the hotel?

    The concierge can arrange room decoration, a cake, a special bottle, and an intimate dinner for a birthday or a marriage proposal.

  • Can the hotel offer special attentions for a honeymoon?

    It is recommended to inform the concierge of the dates and preferences to organise a honeymoon with special attentions and personalised romantic experiences.

  • Is it possible to privatise a space for a small private event or celebration?

    The concierge can coordinate a partial privatisation of spaces for a small event, subject to availability and depending on the time of year.

Shopping & Luxury Services

  • Can you recommend the best high-end craft and souvenir shops in San Pedro?

    The concierge can recommend local shops for crafts, Andean textiles, and jewellery, as well as assist with organising deliveries or gift wrapping.

  • Is it possible to obtain a high-end dry cleaning or laundry service during my stay?

    The concierge can assist in organising a faster or more specific external laundry service if your needs exceed the hotel's standard service.

Family Activities

  • Can you organise excursions suitable for children and families?

    The concierge can tailor excursions for children, prioritising shorter durations, moderate altitudes, and providing appropriate breaks and snacks.

  • How can gentle activities be organised for travellers not accustomed to high altitude?

    The concierge can advise on the most accessible activities for those not used to high altitude and adjust programmes for gradual acclimatisation.

Personalized Experiences

  • Is it possible to create a customised programme focused on desert photography?

    Experiences can be personalised with the concierge by combining astronomical observation, photography, hiking, or 4x4 rides according to your interests.

  • Can you help me design a slower stay, with few excursions and plenty of relaxation?

    The concierge can arrange flexible schedules, tailored menus, and shorter excursions for a slow travel experience focused on relaxation and selected outings.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits