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5★ · Le Pontet · Provence-Alpes-Côte d'Azur

Auberge de Cassagne

Le Pontet

4.74.7/5638 reviews · Google rating

Hotel 5-star in Le Pontet, in the heart of Le Pontet, featuring breakfast in the garden, wellness areas and gastronomic dining on site.

A word from the Concierge

Auberge de Cassagne through the Concierge's eyes

Auberge de Cassagne is located in Le Pontet, Provence-Alpes-Côte d'Azur. This five-star hotel offers a peaceful and refined setting, perfect for relaxation. The region is known for its picturesque landscapes and charming villages, ideal for leisurely strolls. Auberge de Cassagne stands out for its warm atmosphere and personalized service. Guests appreciate its elegant ambiance and commitment to well-being. Facilities include relaxing spaces and meticulously maintained gardens. Before visiting, note that this hotel suits both couples and business travelers. The proximity to local attractions allows guests to fully enjoy the region. The summer season attracts many visitors, but spring and autumn are also pleasant times to stay. _My tip from the Concierge:_ consider booking your activities in advance, especially during peak season, to secure your spot.

Why choose Auberge de Cassagne?

Auberge de Cassagne is an exceptional address in Le Pontet (Provence-Alpes-Côte d'Azur), chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast in the garden

    Beginning the day in Provençal light is one of the stay’s simplest pleasures. Breakfast enjoyed in calm surroundings, close to the gardens and far from any sense of haste, sets the tone before a day in Avignon or the surrounding villages. It is especially rewarding in spring and early autumn.

    Art de vivreIncluded in your stay
  • Spa pause after a day of sightseeing

    After Avignon’s streets, local markets or drives through the Vaucluse, returning to the hotel’s wellness areas changes the very texture of the stay. This pause allows the body to release tension, slows the pace before dinner and turns a simple break into a genuinely restorative experience.

    Bien-êtreReservation required
  • Gastronomic dinner at the hotel

    Choosing to dine at Auberge de Cassagne means extending the experience of the house without interruption. The meal becomes a highlight of the stay, shaped by the setting, the service and a cuisine that naturally speaks to the Provençal spirit. Ideal for travellers who want the evening itself to be a central moment.

    GastronomieReservation required
  • Avignon outing, return to calm

    One of the property’s most persuasive strengths lies in this alternation between cultural intensity and rest. Leaving in the morning to discover Avignon—its ramparts, squares and museums—then returning in the evening to a quieter setting creates a rare sense of balance and neatly captures the hotel’s purpose.

    Included in your stay
  • Wellness weekend for two

    For a short couples’ break, Auberge de Cassagne lends itself to a clear and appealing formula: a comfortable room, time in the spa, dinner on site and an unhurried morning. The value of the experience lies in its coherence rather than in excess. Everything encourages guests to slow down and reconnect.

    En duoReservation required
  • Provence in spring or autumn

    Staying here outside the height of summer often reveals a more nuanced Provence. Temperatures are gentler, outings more comfortable and the return to the hotel all the more rewarding after a day of walking or driving. For travellers attentive to the quality of time, this seasonal experience suits the address perfectly.

    Saison idéaleIncluded in your stay

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 12:00

Pets

Pets are welcome (24 € fee).

Pets are allowed on requestAdditional charge

Guest reviews

4.7 / 5 · 638 reviews

1/5Pavel Herman

Absolutely unbelievably overpriced hotel, which also charged extra for a "upgrade" of the room, which was appalling. Old and poorly maintained hotel in a place where there is really nothing around! On a two-week trip…

2/5Kev

Came here for Christmas, very nice facilities, particularly the spa. We purchased two bedrooms and one with two beds with Christmas dinner included. But during our stay, we had two problems: 1.We asked multiple times…

5/5ACP

Exquisite! Stayed here for two nights in the presidential number 68 with my mom we had the most wonderful time. We also got 80 minute massages and Chantal was a dream! The absolute best massage I have ever had. If you…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Does the hotel have parking?

    Yes, a private, closed and secure parking is offered, with charging stations for electric vehicles, as well as free parking options depending on the mentioned offers.

  • What are the check-in and check-out times at Auberge de Cassagne?

    Standard check-in is usually in the afternoon and check-out in the morning. Contact the concierge to confirm the day's arrangements.

  • Can I check in early?

    Early check-in is sometimes possible depending on occupancy; an additional charge may apply. Contact the concierge to confirm the day's arrangements.

  • Is the hotel reception open 24/7?

    A night reception service is provided, with the establishment being announced as open 24/7 during opening periods.

  • Does the hotel offer luggage storage to leave bags before check-in or after check-out?

    Yes, a luggage storage service can be offered via the reception to keep your bags before room arrival or after departure. Contact the concierge to confirm the day's arrangements.

  • Are transfers to the airport offered?

    Transfers can be arranged by the concierge with taxis or private drivers for airports and train stations. Please contact the concierge to confirm the arrangements for the day.

Location & Access

  • Where is Auberge de Cassagne & Spa located exactly?

    Auberge de Cassagne is located at 450 allée de Cassagne, 84130 Le Pontet, on the outskirts of Avignon, about 5 minutes' drive from the city centre.

  • How long does it take to reach the centre of Avignon from the hotel?

    The hotel is about 15 minutes by car from the historic centre of Avignon, depending on traffic.

  • What is the distance between the hotel and Avignon TGV station?

    Avignon TGV station is located about 10 to 11 km from the hotel, or approximately 15 to 20 minutes by car depending on traffic.

  • What is the distance between the hotel and the airport?

    The nearest airport is Marseille Provence, located about 80 to 90 km away, or approximately 1 hour's drive depending on traffic conditions.

  • Is there a bus stop or public transport near Auberge de Cassagne?

    A bus stop 'Cassagne', line 7, is located less than 500 metres from the hotel, allowing access to Avignon and the surrounding areas.

Rooms & Amenities

  • What are the main amenities available in the rooms at the Auberge de Cassagne?

    Yes, the 43 rooms and suites feature air conditioning, a television, and Wi-Fi internet access, as well as high-end comfort equipment for a 5-star experience.

  • How many rooms does the Auberge de Cassagne hotel offer and what types?

    The hotel has approximately 43 rooms with a total capacity of around 86 people, with different categories of rooms and suites.

  • Does the establishment provide baby beds or equipment for infants?

    Yes, baby equipment is listed among the amenities, such as baby beds, available on request and subject to availability.

  • Are the rooms non-smoking at the Auberge de Cassagne?

    Most of the rooms are non-smoking, in accordance with the information indicating a non-smoking establishment among the amenities.

  • Is Wi-Fi available in the hotel?

    Yes, Wi-Fi is available free of charge throughout the hotel, including the rooms and common areas.

Included Services

  • What services are included in the room price at the Auberge de Cassagne & Spa?

    The room rate may or may not include breakfast and access to the spa, depending on current offers and packages. Please contact the concierge to confirm the terms for the day.

  • Is access to the Spa included with the room?

    Yes, access to the spa (indoor pool, hammam, sauna, jacuzzi, fitness room) is advertised as free for residents, generally from 9:00 AM to 1:00 AM.

  • Can breakfast be served in the room?

    A room service breakfast is offered, as well as classic breakfast options served in the restaurant.

  • What other hotel services are available (babysitting, valet, etc.)?

    Possible services include babysitting, night reception, full board, valet, porter, and Wi-Fi internet access, depending on the establishment's amenities.

Dining

  • Does the hotel have an on-site restaurant?

    Yes, there is a gourmet restaurant on-site, listed in the Michelin Guide and Gault & Millau, offering refined Provençal cuisine.

  • What type of breakfast is offered?

    A buffet or served breakfast, enriched continental style, is offered at the restaurant, with a price generally ranging between 23 and 28 euros per person depending on the period.

  • What type of cuisine is served at the Auberge de Cassagne restaurant?

    The gourmet restaurant offers Mediterranean and Provençal cuisine, prepared with regional products, in a warm dining room or on the terrace depending on the season.

  • Can special diet menus (gluten-free, vegetarian) be provided?

    Menus adapted to special diets can often be offered (gluten-free, vegetarian, etc.) upon prior request. Contact the concierge to confirm the arrangements for the day.

  • Is room service available?

    Room service is generally available, particularly for breakfast and certain dishes, during the hours defined by the hotel. Contact the concierge to confirm the arrangements for the day.

Spa & Wellness

  • What wellness and spa facilities are available at the Auberge de Cassagne?

    Yes, the hotel has a spa of over 500 m² with an indoor heated pool, hammam, sauna, jacuzzi, fitness room, and treatment and massage cabins.

  • What are the opening hours of the Spa?

    The spa is indicated as open from 9:00 AM to 1:00 AM for residents, subject to possible changes.

  • Does the hotel offer massages and treatments at the Spa?

    Yes, massages and beauty treatments are offered and must be booked in advance depending on the availability of practitioners.

  • Is there a fitness or sports room at the hotel?

    A fitness room is mentioned among the spa facilities, allowing guests to train during their stay.

  • Can children access the spa and the indoor pool?

    Access to the spa is generally reserved for adults and accompanied children, with specific age rules depending on the facilities. Contact the concierge to confirm the arrangements for the day.

Activities & Leisure

  • Does the hotel have a pool?

    Yes, the hotel has an indoor heated pool in the spa as well as an outdoor heated pool with a jacuzzi in the park.

  • What relaxation activities are available on-site at the Auberge de Cassagne?

    The estate offers a garden and park for relaxation, a terrace, as well as areas for walking and enjoying the tranquility.

  • Does the hotel offer sports activities or a gym?

    A fitness room is accessible in the spa area, allowing for light sports activities in addition to the pools.

  • Can excursions or guided tours be organised from the hotel?

    Excursions in Provence, visits to vineyards and surrounding villages can be organised from the hotel via the concierge service.

Family & Kids

  • Is the Auberge de Cassagne suitable for a family stay with children?

    Children are welcome at the establishment, which offers baby equipment and a babysitting service upon request.

  • Is a childcare or babysitting service available?

    Yes, a babysitting service is offered upon request and subject to availability, ideal for evenings or spa moments.

  • Does the hotel have family or connecting rooms?

    Baby cots and possibly connecting rooms are offered depending on availability, to be requested at the time of booking.

  • Does the restaurant offer options suitable for children?

    The restaurant can adapt dishes to children's tastes and offer suitable portions, depending on the request.

Pets

  • Are pets allowed at the Auberge de Cassagne?

    Yes, pets are accepted at the Auberge de Cassagne, with an additional charge of approximately 23 euros per pet per night.

  • Is there an extra charge for bringing a pet?

    An additional charge of approximately 23 euros per pet per night is indicated for accommodating pets.

  • Are pets allowed in the restaurant and common areas?

    Pets are generally accepted in the rooms and some areas, but may be restricted in the restaurant and spa. Contact the concierge to confirm the day's policies.

Accessibility

  • Is the hotel accessible for people with reduced mobility?

    The establishment indicates accessibility for people with reduced mobility, with certain areas accessible by wheelchair independently, as well as adapted parking.

  • Are there specially adapted rooms for disabled guests?

    Accessible toilets and adapted circulation are mentioned, but the number of specific rooms for people with reduced mobility is not specified. Please contact the concierge to confirm the arrangements for the day.

  • Can people without a car easily get around from the hotel?

    A bus stop 'Cassagne' on line 7 is located less than 500 m away, facilitating travel for those without a vehicle.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy varies depending on the rate and period (flexible, non-refundable, special offers). Please contact the concierge to confirm the arrangements for the day.

  • Are there any tourist taxes to pay?

    Yes, as in all of France, a tourist tax is generally due per person per night, with the amount varying according to local regulations in force.

  • What payment methods are accepted at Auberge de Cassagne?

    Common payment methods include major credit cards and cash, as well as on-site payment for extras consumed.

  • Is the hotel parking paid or free for guests?

    The car park is described as closed and secure, with electric charging points, and may be chargeable depending on periods and commercial offers.

Sustainability

  • Does Auberge de Cassagne have an environmental or eco-responsible approach?

    The establishment communicates about a garden and a park, without mentioning a specific ecological label, but with integration into the Provençal environment.

  • Does the hotel offer charging stations for electric vehicles?

    The private closed parking has charging stations for electric vehicles, encouraging the use of electric cars.

  • Can public transport be easily used from the hotel to reduce carbon footprint?

    The location on the outskirts of Avignon, near a bus stop, allows for limiting the use of individual cars to reach the city centre.

The Concierge answers — Auberge de Cassagne

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Avignon TGV station to the Auberge de Cassagne?

    The concierge can organise a private transfer from/to Avignon TGV stations or Marseille airport, in a sedan or van depending on the number of people. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a private driver for the day to visit several villages in Provence?

    The concierge can book a private driver for hourly or daily hire to explore the region with waiting on site. Contact the concierge to confirm the arrangements for the day.

  • Can you book a taxi very early in the morning for my train at Avignon TGV station?

    The concierge can order a taxi for early morning or late-night departures and check travel times to the station or airport. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge advise me on the best public transport to reach the historic centre of Avignon?

    The concierge can provide information on local bus lines, nearby stops, and schedules to reach Avignon and the surrounding areas. Contact the concierge to confirm the arrangements for the day.

  • Can you arrange a car rental delivered directly to the hotel?

    The concierge can organise car rental with delivery and collection directly at the hotel, subject to the availability of rental companies. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you reserve a table for dinner at the gourmet restaurant of the Auberge de Cassagne?

    The concierge can reserve a table at the hotel's gourmet restaurant, including on the terrace, subject to availability. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge recommend and book a restaurant in the centre of Avignon?

    The concierge can recommend and reserve restaurants in Avignon intra-muros or in nearby villages, according to your culinary preferences. Contact the concierge to confirm the arrangements for the day.

  • Can you organise a dinner with a gluten-free menu for an intolerant person?

    The concierge can check the possibilities for gluten-free, vegetarian, or vegan menus at the restaurant and adjust the reservation accordingly. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to request a specific table (near the garden or in a quiet area) at the restaurant?

    Reservations are made through the concierge, who can request a specific table, close to the fireplace or in the garden depending on the season. Contact the concierge to confirm the arrangements for the day.

  • Can you organise a birthday dinner for a small group at the hotel's restaurant?

    The concierge can coordinate group meals or a special menu for a birthday or family event at the restaurant. Contact the concierge to confirm the arrangements for the day.

Spa Bookings

  • How to book a massage at the Spa of Auberge de Cassagne?

    Reservations are made through the concierge or the spa, which can offer treatment and massage slots tailored to your schedule. Contact the concierge to confirm the arrangements for the day.

  • Can you book a couple's treatment in the spa?

    The concierge can arrange couple's treatments and check the availability of a double cabin at the spa. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to create a half-day spa programme with multiple treatments?

    The concierge can offer half-day or full-day spa packages with access to facilities and personalised treatments. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge advise me on the best times to enjoy the spa in peace?

    The concierge can indicate the quietest times at the spa and reserve less busy slots if available. Contact the concierge to confirm the arrangements for the day.

  • Can you specify my preferences for the type of practitioner and the intensity of the massage to the spa?

    The concierge can relay your specific requests to the spa, such as a male or female practitioner or a specific sensitivity. Contact the concierge to confirm the arrangements for the day.

Excursions & Cultural Visits

  • Can you organise a private guided tour of Avignon and the Palais des Papes?

    The concierge can arrange a private guided tour of the historic centre of Avignon and the Palais des Papes, with a French or English-speaking guide. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a day trip to the Luberon from the hotel?

    The concierge can plan an excursion to the villages of the Luberon or the Alpilles with a driver and guide, for a half-day or full day. Contact the concierge to confirm the arrangements for the day.

  • Can you organise a wine cellar visit and tasting in Châteauneuf-du-Pape?

    The concierge can book wine tastings at the estates of Châteauneuf-du-Pape and arrange round-trip transport. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge prepare a customised itinerary to visit nearby villages?

    The concierge can provide personalised itineraries to explore the Provençal markets, perched villages, and must-see sites nearby. Contact the concierge to confirm the arrangements for the day.

Special Occasions

  • Can you organise a birthday surprise in the room with cake and champagne?

    The concierge can arrange for a cake, candles, flowers, and champagne to be delivered to the room to celebrate a birthday. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to prepare a romantic decoration in the room for a marriage proposal?

    The concierge can prepare a romantic decoration in the room with petals, LED candles, and a bottle of champagne. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge help organise a small private reception at the hotel?

    The concierge can assist in organising small private events on-site, such as a cocktail or an intimate dinner. Contact the concierge to confirm the arrangements for the day.

Shopping & Luxury Services

  • Can you recommend high-end local product shops and exceptional wine merchants?

    The concierge can recommend high-end shops, local artisans, wine merchants, and exceptional estates for purchasing wines or regional products. Contact the concierge to confirm the arrangements for the day.

Family Activities

  • Can the concierge recommend child-friendly activities around the hotel?

    The concierge can suggest child-friendly activities, parks, educational farms, and fun visits in the region. Contact the concierge to confirm the arrangements for the day.

Personalized Experiences

  • Is it possible to organise a Provençal cooking class or a wine workshop during the stay?

    The concierge can organise Provençal cooking classes, wine workshops, or olive oil workshops with local partners. Contact the concierge to confirm the arrangements for the day.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits