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5★ · Soufrière

Anse Chastanet

VW7F+W3P, Mamin, Sainte-Lucie, Soufrière

4.64.6/5368 reviews · Google rating
  • Views over the Caribbean Sea
  • Intimate setting amid lush tropical greenery
  • Architecture designed to blend into the landscape
  • Clear commitment to sustainability

Hotel 5-star in Soufrière, Saint Lucia, in the heart of Soufrière, featuring guided reef snorkelling, diving from the bay and a bar.

Where is Anse Chastanet located in Saint Lucia?

Anse Chastanet is in Soufrière, on Saint Lucia’s south coast.

The hotel overlooks the Caribbean Sea in dense tropical surroundings, with direct access to the beach and water activities.

What dining options are available at Anse Chastanet?

The hotel has four restaurants, with styles suited to different preferences.

Options include tropical cuisine, Saint Lucia–East India fusion, a vegan venue, and a dinner menu that changes daily.

What budget should I expect for a stay at Anse Chastanet?

Rates vary with the season, your travel dates, and the room category selected.

For an accurate estimate, check your dates or contact the Concierge to compare stay options.

A word from the Concierge

Anse Chastanet through the Concierge's eyes

Anse Chastanet is located in Soufrière, on the southern coast of Saint Lucia. This five-star hotel offers stunning views of the Caribbean Sea. Nestled in lush vegetation, it provides a peaceful and relaxing setting. Travelers appreciate its intimate atmosphere and harmonious integration into the surrounding nature. The fine sandy beaches and crystal-clear waters enhance the appeal of this establishment. What sets Anse Chastanet apart is its commitment to sustainability and environmental respect. The hotel emphasizes local materials and architecture that fits perfectly into the landscape. Guests enjoy a relaxed atmosphere conducive to disconnection. Activities include diving, snorkeling, and nature hikes. Before you go, know that Anse Chastanet is ideal for couples seeking romance or solo travelers looking to recharge. The dry season, from December to April, is the best time to visit. Access to the hotel is easy, but renting a car is recommended to explore the surroundings. _My tip from the Concierge:_ consider booking your activities in advance, especially during peak season, to secure your spot.

Why choose Anse Chastanet?

Anse Chastanet is an exceptional address in Soufrière, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Views over the Caribbean Sea
  • Intimate setting amid lush tropical greenery
  • Architecture designed to blend into the landscape
  • Clear commitment to sustainability
  • Diving, snorkelling and nature hikes

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

22
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Private terrace
  • Restaurant
  • Tour desk
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

4 on-site dining venues.

  • Treehouse Restaurant

    Restaurant

    Chef: Allen Susser
    Chef: Allen Susser

    Highlights

    • Tropical World Cuisine
    • Executive Chef’s Monday Gourmet Dinner & Wine Pairing served at 7.00 p.m.
    Practical information

    The concierge’s wordIf you want the signature moment, book Monday at 7 p.m.: Chef Allen Susser’s gourmet dinner with wine pairing is well worth it.

  • Trou au Diable Restaurant

    Restaurant

    Highlights

    • St Lucia–East India fusion cuisine
    • Apsara, St Lucia–East India fusion cuisine daily; A beach grill menu is also available.
    Practical information

    The concierge’s wordAt Trou au Diable, go for the daily St Lucia–East India fusion, and keep the beach grill menu in mind if you want something simpler.

  • Emerald Restaurant

    Restaurant

    Chef: Sherma
    Chef: Sherma

    Highlights

    • Vegan
    • Emerald’s All Vegan Menu served in the Piti Piton lounge at dinner time daily.
    Practical information

    The concierge’s wordIf you’re after a strong vegan option, book Emerald for dinner: Sherma’s fully vegan menu is served daily in the Piti Piton lounge.

  • Balawoo Restaurant

    Restaurant

    Highlights

    • Our Culinary team offers a daily changing dinner menu in our Balawoo Restaurant.
    Practical information

    The concierge’s wordAt Balawoo, let yourself be guided by the dinner menu that changes daily—a lovely way to discover the culinary team’s inspiration.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 00:00
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are not allowed.

Wi-Fi

Complimentary Wi-Fi in public spaces; in-room access available as a paid option.

Location & access

Address: VW7F+W3P, Mamin, Sainte-Lucie

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 368 reviews

5/5The Moffett Group

The Best Vacation We've Ever Taken My wife and I just returned from Anse Chastanet after celebrating our 10-year wedding anniversary, and I can honestly say it was one of the best vacations of our lives. Before…

5/5Kyra Panni

From the start, we were welcomed with warm open arms by the staff. The kindness and genuine happiness of each member is incredible to witness and be a part of. We were excited about our vacation but had no idea just…

5/5RVD

We went for the beach only, easy parking and we went to the non-hotel side of the beach where you could rent chairs for $60 with an umbrella. But if you go after 12 o’clock, they don’t check you can just basically sit…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 9 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Anse Mamin BeachTourist attraction

    739 m · 9 min walk

    Anse Mamin Beach is a nine-minute walk away, known for its natural setting and water activities.

    Practical information

    The concierge’s wordA 9-minute walk away, Anse Mamin Beach makes a lovely break if you're after a natural setting and time centered around water activities.

  • Soufrière WaterfrontTourist attraction

    2.2 km · 4 min by car

    Soufrière Waterfront, a tourist site offering sea views and access to various water activities.

    Practical information

    The concierge’s wordFor an easy break in Soufrière, head to the waterfront for sea views and a convenient starting point for water activities.

  • Church of the AssumptionChurch

    2.4 km · 4 min by car

    Religious building located 2390 meters away, providing insight into local architecture.

    Practical information

    The concierge’s wordFor a peaceful break in Soufrière, the Church of the Assumption offers a lovely glimpse of local architecture, ideal if you enjoy wandering between culture and calm.

  • Soufrière View PointTourist attraction

    2.5 km · 4 min by car

    Viewpoint in Soufrière, providing a panoramic view of the surrounding area.

    Practical information

    The concierge’s wordFor a breath-of-fresh-air break, head to Soufrière View Point when you feel like taking in the wider surroundings from above.

  • Piton viewpointObservation deck

    2.9 km · 5 min by car

    Observation deck located 2882 meters away, providing a panoramic view of the surrounding landscapes.

    Practical information

    The concierge’s wordChoose this viewpoint for a panoramic break above Soufrière, ideal if you want a higher vantage over the surrounding landscapes.

  • Morne Coubaril Historical Adventure ParkTourist attraction

    2.9 km · 5 min by car

    Morne Coubaril Historical Adventure Park, an attraction park offering historical and recreational activities.

    Practical information

    The concierge’s wordFor a playful break in Soufrière, this tourist site blends historical and recreational activities, ideal if you're traveling with family or want a change of pace.

  • Piton FallsTourist attraction

    3.6 km · 6 min by car

    Piton Falls, a tourist site located 3.5 kilometers away, offers a unique natural experience with its waterfalls.

    Practical information

    The concierge’s wordFor a nature break near Soufrière, Piton Falls is well suited to a quiet moment around its waterfalls.

  • Morne Tabac Rain Forest Trail & Parrot SanctuaryTourist attraction

    3.6 km · 6 min by car

    Hiking trail 3.6 km away, providing an immersion in the rainforest and the opportunity to observe local wildlife.

    Practical information

    The concierge’s wordIf you're craving greenery, this 3.6 km trail offers a lovely tropical forest break, ideal for spotting local wildlife.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Soufrière Beach ParkPark

    1.8 km · 3 min by car

    Soufrière Beach Park, a seaside park providing a natural space to relax and enjoy the view.

    Practical information

    The concierge’s wordFor a calm break, head to Soufrière Beach Park: its seaside setting is ideal for unwinding and taking in the view.

  • Diamond Falls Botanical Gardens & Mineral BathsBotanical garden

    3.3 km · 6 min by car

    Botanical garden located 3.3 km away, featuring a variety of tropical plants and picturesque landscapes.

    Practical information

    The concierge’s wordFor a nature break in Soufrière, this botanical garden is well suited to a peaceful stroll among tropical plants and picturesque scenery.

  • Superman Waterfalls Eco Tours - Hiking Adventure ParkPark

    3.7 km · 6 min by car

    Adventure park in Soufrière, offering hiking activities and nature exploration.

    Practical information

    The concierge’s wordIf you’re in the mood to get moving, this adventure park in Soufrière makes a lovely break for hiking and enjoying nature.

  • Anse des Pitons Marine ReservePark

    4.3 km · 7 min by car

    Anse des Pitons Marine Reserve, a protected natural area ideal for observing marine wildlife and enjoying water activities.

    Practical information

    The concierge’s wordFor a nature break in Soufrière, Anse des Pitons Marine Reserve is well suited to observing marine life and enjoying water activities.

  • Sugar Beach - public BeachPark

    4.4 km · 8 min by car

    Sugar Beach, a public park providing a natural space to relax and enjoy the outdoors.

    Practical information

    The concierge’s wordFor a nature break in Soufrière, head to Sugar Beach: a pleasant public park to unwind and enjoy a moment outdoors.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What time can I check in and what time is check-out at Anse Chastanet?

    Check-in generally starts at 3 PM and check-out is possible until 12 PM, subject to the conditions of your offer and availability on the day.

  • Can I check in early?

    Early check-in may be granted depending on occupancy; it is advisable to request it in advance at the time of booking or before arrival.

  • Is it possible to request a late check-out at Anse Chastanet?

    Late check-outs are possible depending on availability and may incur additional charges; requests are made on-site at the reception.

  • Are airport transfers offered?

    Airport transfers can be arranged by the hotel via taxi or private vehicle, for an additional fee and with prior booking.

Location & Access

  • What is the nearest airport to Anse Chastanet and how do I get to the hotel?

    Access is mainly via Hewanorra International Airport (UVF) in the south of Saint Lucia, followed by a road transfer to the hotel arranged by taxi or transfer.

  • Where is Anse Chastanet hotel located in Saint Lucia?

    The hotel is located on the south-west coast of Saint Lucia, approximately 2 km north of Soufrière, in a secluded bay surrounded by tropical forest and beach.

  • What is the distance between the hotel and the airport?

    The hotel is approximately 29 km from Hewanorra International Airport (UVF) by road, with travel time varying depending on traffic.

  • Is the road access to Anse Chastanet difficult for a rental car?

    The access road winds up the hill and can be narrow; it is recommended to use arranged transfers or a taxi rather than a non-4x4 rental car.

  • Does the hotel have parking?

    The hotel does not have public parking; guest vehicles are generally managed near the entrance according to internal procedures. Contact the concierge to confirm the arrangements for the day.

Rooms & Amenities

  • How many rooms does Anse Chastanet hotel have and what type?

    The hotel has 49 rooms and suites, spread across the hillside and around the tropical garden by the beach.

  • What amenities are found in the hotel rooms?

    The rooms generally offer a fan, mosquito net, safe, refrigerator, shower, toiletries, and terrace or balcony, some being largely open to the view.

  • Are all the rooms at Anse Chastanet air-conditioned?

    Some categories have air conditioning, but several hillside rooms are designed to be open with natural ventilation and mosquito nets; it is advisable to check the reserved category.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available for free in certain common areas and in the rooms, with coverage that may vary depending on the location.

  • Is a daily housekeeping service included in the rooms?

    The establishment generally offers a daily housekeeping service and, depending on the category, an evening turndown service.

  • What type of electrical sockets are there in the rooms at Anse Chastanet?

    The sockets are often of the British type (220/240 V); an adapter may be necessary depending on your country of origin.

Included Services

  • What types of packages (breakfast, half-board, all-inclusive) does Anse Chastanet offer?

    The available packages include room only, breakfast, and sometimes an all-inclusive option that includes meals, drinks, and selected activities.

  • What does the all-inclusive package at Anse Chastanet include?

    The all-inclusive package usually includes meals, local drinks, afternoon tea, certain non-motorised activities, and entertainment, depending on the stay conditions.

  • What free services and activities are included during the stay?

    The hotel offers access to two beaches with sun loungers and towels, non-motorised water sports such as snorkelling, kayaking, windsurfing, and a tennis court.

  • Is there a laundry service at Anse Chastanet?

    A laundry service is generally offered for an additional fee; details and timelines are available on-site.

Dining

  • What restaurants are available at Anse Chastanet and what type of cuisine is served there?

    Several restaurants are available, including the Treehouse Restaurant, Trou Au Diable Beach Restaurant, a vegan restaurant called Emeralds, and the Jungle Beach Grill, serving Caribbean, Creole, and international cuisine.

  • What type of breakfast is offered?

    Breakfast is generally served à la carte or buffet with continental and local options, from around 7 am to 10 am, depending on the season and chosen plan.

  • Does the hotel offer vegetarian or vegan options for meals?

    Vegetarian, vegan, and often gluten-free options are available, notably through the Emeralds restaurant, which specialises in vegan cuisine.

  • Can we have lunch or snacks directly on Anse Chastanet beach?

    Snacks and lunches are served on the beach at Trou Au Diable and at the Jungle Beach Grill on Anse Mamin beach, generally from late morning to mid-afternoon.

Spa & Wellness

  • Does Anse Chastanet hotel have an on-site spa?

    A spa named Kai Belté is available, featuring several air-conditioned treatment rooms and an open-air cabin, Kai Mer, overlooking the sea.

  • What types of treatments and massages are offered at the Kai Belté spa?

    The spa offers various massages, facials, and body treatments; the treatment menu and prices are available on-site or from the concierge.

  • Are there yoga classes or wellness activities at Anse Chastanet?

    Yoga classes are regularly offered, sometimes included in the activity plan, with a weekly schedule and the possibility of private sessions.

  • Are spa treatments included or extra in the room price?

    The spa and most treatments are extra, except for specific inclusions provided in certain offers or wellness packages.

Activities & Leisure

  • What activities and leisure options are available at Anse Chastanet and around the beach?

    The hotel offers snorkeling, scuba diving through a dive centre, kayaking, windsurfing, hiking, biking, fishing, horseback riding nearby, and evening entertainment.

  • Is there a dive centre on Anse Chastanet beach?

    An on-site dive centre organises trips to the reef located just offshore from Anse Chastanet and Anse Mamin beaches.

  • How do you access Anse Mamin beach from Anse Chastanet hotel?

    A free boat shuttle allows you to reach Anse Mamin beach in about 5 minutes from the hotel.

  • Are excursions offered to the Pitons and attractions in Soufrière?

    Organised excursions are possible to the Pitons, the sulphur springs, the Diamond botanical gardens, as well as various cruises along the coast.

  • Does the hotel have a swimming pool?

    The hotel has at least one outdoor swimming pool, in addition to direct access to the two beaches on the property.

Family & Kids

  • Is Anse Chastanet hotel suitable for a family stay with children?

    The hotel primarily caters to an adult clientele and couples; children are allowed but there is no dedicated kids' club as found in some family resorts.

  • Is there a kids' club or activities for children at Anse Chastanet?

    No children's club or specific entertainment programme for younger guests is offered; activities are more nature and diving-oriented.

  • Which room categories are most suitable for staying with children?

    More spacious rooms or certain categories may be better suited for families; it is recommended to check the maximum capacity of each room type.

Pets

  • Are pets allowed at Anse Chastanet?

    Pets are generally not accepted in the establishment, except in specific cases provided for by the hotel's policy if applicable.

  • Are there pet sitting or walking services at the hotel?

    No pet sitting or walking services are offered, as the standard policy does not allow for the accommodation of pets.

  • Can you access the restaurants and beach with a dog at Anse Chastanet?

    Access to common areas with a pet is not permitted due to the policy of non-acceptance of pets.

Accessibility

  • Is Anse Chastanet hotel suitable for people with reduced mobility?

    The estate is very hilly with many steps; wheelchair accessibility is limited in certain areas and depends on the assigned room.

  • Are specially adapted rooms for wheelchair users available at Anse Chastanet?

    Contact the concierge to confirm the arrangements for the day.

  • Are there many steps or slopes to navigate within the hotel grounds?

    Moving between the hillside rooms, the reception, and the beach often involves stairs; this can be demanding for those with mobility difficulties.

Billing & Policies

  • What is the hotel's cancellation policy?

    Cancellation conditions vary depending on the rate, season, and booking intermediary; they are specified at the time of booking and on your confirmation.

  • Are there any local taxes to pay?

    A local tax or occupancy tax may be added to the room rate, depending on the regulations in force in Saint Lucia and the conditions of your offer.

  • What payment methods are accepted at Anse Chastanet?

    The main payment methods generally include international credit cards and local currency or US dollars, depending on the hotel's conditions.

  • Is a security deposit required upon arrival at the hotel?

    The establishment may request a credit card imprint or a security deposit upon arrival to cover extras during the stay.

Sustainability

  • Does Anse Chastanet have an ecological or eco-responsible approach?

    Anse Chastanet is presented as an eco-resort, prioritising open architecture, integration into nature, and the use of local materials, while limiting environmental impact.

  • How does the hotel's architecture contribute to reducing its environmental impact?

    The open architecture of certain rooms and integration into the vegetation reduce the need for air conditioning and promote natural ventilation.

  • Does the establishment support the local economy and craftsmanship in its design and services?

    The hotel highlights the promotion of local craftsmanship and the use of materials and artisans from Saint Lucia for decoration and furniture.

The Concierge answers — Anse Chastanet

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from the airport to Anse Chastanet hotel?

    The concierge can organise private or shuttle transfers between Hewanorra International Airport, GFL Charles Airport and Anse Chastanet, by road or by boat depending on availability. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a boat transfer between Anse Chastanet and Marigot Bay?

    The concierge can book a private water taxi between Anse Chastanet, Marigot Bay or other bays in Saint Lucia, depending on the weather and maritime schedules. Contact the concierge to confirm the arrangements for the day.

  • Can you arrange a transfer between Anse Chastanet and Jade Mountain Resort or Ladera Resort?

    The concierge can organise transfers to Jade Mountain Resort or other nearby hotels such as Ladera Resort or Caille Blanc Villa & Hotel, by private taxi. Contact the concierge to confirm the arrangements for the day.

  • How can a taxi be arranged to visit Soufrière or the Diamond Gardens from the hotel?

    The concierge can book local taxis to visit Soufrière, the Diamond Botanical Gardens or other sites on the island. Contact the concierge to confirm the arrangements for the day.

  • Can you help me rent a car delivered directly to Anse Chastanet?

    The concierge can advise and book a car rental delivered to the hotel, with or without a driver, through local partners. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can the concierge book a table at the restaurants of Anse Chastanet and Jade Mountain?

    Reservations at the hotel restaurants and at Jade Mountain can be made by the concierge depending on availability and the type of package booked. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to organise a private dinner on the beach at Anse Chastanet?

    The concierge can organise a romantic private dinner on the beach at Anse Chastanet or on a panoramic terrace, including a personalised menu and decoration. Contact the concierge to confirm the arrangements for the day.

  • Can you arrange meals suitable for a vegan or gluten-free diet in the hotel restaurants?

    The concierge can inform the restaurants of special diets (vegan, gluten-free, allergies) and assist in choosing suitable venues on the property. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge book a restaurant in Soufrière outside of the hotel?

    The concierge can recommend and book tables at other restaurants in Soufrière or the surrounding areas of Saint Lucia, according to your preferences. Contact the concierge to confirm the arrangements for the day.

Spa Bookings

  • How can a massage or treatment at the Kai Belté spa be booked during my stay?

    Treatments and massages at the Kai Belté spa or in the Kai Mer cabin can be booked in advance through the concierge, who also advises on the types of treatments. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to schedule a private yoga session at Anse Chastanet?

    The concierge can arrange yoga or wellness sessions, either individually or in small groups, depending on the instructors' schedules. Contact the concierge to confirm the details for the day.

  • Can you prepare a customised spa programme for a multi-day stay?

    The concierge can arrange wellness packages combining massages, treatments, and relaxing activities over several days. Contact the concierge to confirm the details for the day.

Excursions & Cultural Visits

  • How can one organise a trip to the Pitons and hot springs from Anse Chastanet?

    The concierge can book excursions to the Pitons, the hot springs of Soufrière, the volcano, and the Diamond Gardens with a guide. Contact the concierge to confirm the details for the day.

  • Can you book a diving or snorkelling trip in the Anse Chastanet marine reserve?

    The concierge can plan snorkelling or diving trips on the protected reefs around Anse Chastanet, with the on-site dive centre. Contact the concierge to confirm the details for the day.

  • Is it possible to book a private boat trip to explore the coast of Saint Lucia?

    The concierge can organise boat excursions along the coast of Saint Lucia, including Marigot Bay or other bays, with a skipper. Contact the concierge to confirm the details for the day.

  • Can you organise cultural or plantation tours around Soufrière?

    The concierge can offer guided tours of plantations, local villages, or markets, with transport included. Contact the concierge to confirm the details for the day.

Special Occasions

  • How can one prepare a birthday surprise at Anse Chastanet (cake, decoration, music)?

    The concierge can organise birthdays with a personalised cake, room decoration, and a musician upon request. Contact the concierge to confirm the details for the day.

  • Can the concierge organise a wedding ceremony or vow renewal at the hotel?

    The concierge can coordinate wedding ceremonies or vow renewals on the beach or within the estate, with local service providers. Contact the concierge to confirm the details for the day.

  • Is it possible to organise a romantic setup in the room (petals, champagne)?

    The concierge can arrange a romantic setup with petals, candles, and champagne in the room or on a private terrace. Contact the concierge to confirm the details for the day.

  • Can you help me book a photographer for a beach photoshoot?

    The concierge can assist in selecting and booking a professional photographer for a couple or family photoshoot within the hotel premises. Contact the concierge to confirm the details for the day.

Shopping & Luxury Services

  • Can the concierge help me buy souvenirs or local crafts without leaving the hotel?

    The concierge can recommend the hotel shops and arrange for the purchase of souvenirs or local crafts, sometimes with delivery to the room. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to have my clothes cleaned or ironed during my stay?

    The concierge can organise express dry cleaning or laundry services through internal services or partners. Contact the concierge to confirm the arrangements for the day.

Family Activities

  • Can you recommend family-friendly activities around Anse Chastanet?

    The concierge can suggest family-friendly activities such as boat outings, easy snorkeling, or walks, and arrange the necessary equipment. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge organise child-friendly excursions in Saint Lucia?

    The concierge can propose nature or cultural excursions suitable for older children, with guides experienced in working with families. Contact the concierge to confirm the arrangements for the day.

Personalized Experiences

  • Can you prepare a personalised 5-day itinerary at Anse Chastanet and around Soufrière?

    The concierge can create a customised itinerary combining beach time, diving, visits, and wellness according to your interests and the length of your stay. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a cooking class or a private rum tasting during my stay?

    The concierge can organise private experiences such as a Creole cooking class or a rum tasting, depending on local partnerships. Contact the concierge to confirm the arrangements for the day.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits