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5★ · Pucón

&Beyond Vira Vira

Pucón

4.84.8/5150 reviews · Google rating

Hotel 5-star in Pucón, Chile, in the heart of Pucón, featuring hiking through volcanic landscapes, kayaking and seasonal estate dining.

A word from the Concierge

&Beyond Vira Vira through the Concierge's eyes

The &Beyond Vira Vira is located in Pucón, Chile, amidst breathtaking natural landscapes. This 5★ hotel offers a unique experience, combining luxury with immersion in the surrounding nature. It is ideal for those seeking both comfort and adventure. The region is known for its volcanoes, lakes, and forests, providing a perfect backdrop for memorable stays.

What sets this hotel apart is its commitment to sustainability and guest experience. Travelers appreciate the warm, welcoming atmosphere and the attentive service from the staff. The property emphasizes outdoor activities, allowing visitors to explore Chile's natural beauty while enjoying refined accommodations.

Before you go, note that the hotel suits both couples and families. Activities include hiking, kayaking excursions, and cultural visits. The best time to visit Pucón is between December and March, when the climate is milder.

_My tip from the Concierge: plan your activities in advance to make the most of your stay, especially during peak season._

Why choose &Beyond Vira Vira?

&Beyond Vira Vira is an exceptional address in Pucón, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Detailed services coming soon.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Hiking through volcanic landscapes

    Exploring the surroundings of Pucón on foot offers a particularly vivid sense of the region’s geological power. Between forests, relief, viewpoints and shifting light, walking becomes a sensitive way of reading the territory. The experience suits both active travellers and those who prefer a more contemplative rhythm, far from haste.

    EssentielReservation required
  • Kayaking on the waters around Pucón

    Water is central to any stay in this part of Chile. A kayaking excursion offers a different perspective on the landscape: quieter, more fluid and at times almost meditative. It is also an elegant way to balance gentle effort with contemplation, discovering the destination from its lakes or rivers depending on conditions.

    NatureReservation required
  • Seasonal dinner on the estate

    After a day spent outdoors, dinner takes on a particular meaning. At Vira Vira, the table is best understood as a natural extension of the landscape: cuisine attentive to timing, produce and balance. This evening ritual allows guests to slow down, return to themselves and taste the territory in a more intimate form, within a calm and enveloping atmosphere.

    SignatureIncluded in your stay
  • A tailored day balancing adventure and rest

    One of the most rewarding aspects of a stay at andBeyond Vira Vira is shaping days that never feel repetitive. A more demanding activity in the morning, a quieter return to the estate, then a gentler outing later on: this alternation gives the journey its breathing space. It is ideal for couples and families alike who want to discover Pucón without turning the stay into a constant rush.

    Reservation required
  • A peaceful morning facing the landscape

    Not every memorable experience requires exertion. At Vira Vira, allowing for a slow morning, with light settling over meadows and trees, is fully part of the stay. It is often in these quiet intervals that the singularity of the place becomes clearest: a luxury of space, silence and openness to the world outside.

    Slow travelIncluded in your stay
  • Cultural discovery of the region

    Pucón is not defined by outdoor pursuits alone. Approaching the region through its cultural dimension enriches the stay and offers a better understanding of local ways of life, inhabited landscapes and regional history. This experience complements more active days by adding depth to the journey, in a spirit of curiosity rather than simple sightseeing.

    Reservation required

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 29 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 23:00
Check-out
Until 12:00

Pets

Pets are not allowed.

No pets or service animals allowed

Wi-Fi

Complimentary Wi-Fi in all rooms.

Guest reviews

4.8 / 5 · 150 reviews

4/5Muhammadali Avazov

It was ight fr it was good I liked it but it’s average nothing standing out. Would recommend

5/5Tim Barber

Lovely place, staff all extremely helpful, can't do enough for you. Really enjoyed our activities with Antonio as our guide. Best food that we have had in Chile. Thank you.

5/5M&S Brookes

One of the best hotels we have ever stayed at. The service was impeccable and the food amazing (lots of homegrown vegetables). All the staff were lovely and we had a lot of fun with our guide Carlos who introduced us…

Reviews provided by Google Maps. View on Google

Around the hotel

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What time can we check in?

    Check-in is from 3 PM. Late check-out may be accepted subject to availability and fees may apply.

  • What time can we check out?

    Check-out is before noon. Late check-out remains subject to availability and may incur an additional charge.

  • Can I check in early?

    Early check-in can be requested, but it depends on the availability for the day. Fees may apply depending on the requested time.

  • Can we arrive after 11 PM?

    Late check-in is possible subject to availability. It is advisable to inform the hotel in advance to ensure reception.

  • How to manage an arrival or departure outside standard hours?

    Arrivals and departures can be arranged with the hotel’s assistance. Exact times should be confirmed on the day in question.

Family & Kids

  • Are children allowed to stay at the hotel?

    The hotel has a minimum age requirement of 18 years for check-in. Children under 12 years old are not admitted in this adults-only establishment.

  • At what age can children stay?

    The establishment is adults-only and does not accept children under 12 years old. Guests aged 12 and over are welcome.

  • Can an extra bed be added?

    Extra beds are not available. It is therefore advisable to check the exact composition of the room before booking with an older child.

  • What activities are suitable for families?

    Yes, some outdoor activities may be suitable for families with teenagers or older children. The concierge can confirm options suitable for the age of the participants.

Location & Access

  • Where is &Beyond Vira Vira located?

    The hotel is located at Parcela 19-22A, Pucón, Chile. It is situated in the Araucanía region, in the Quetroleufu sector.

  • What is the distance between the hotel and the airport?

    Temuco Airport is the reference airport for reaching the hotel. The road distance is approximately 77 km and takes about 1 hour 40 minutes depending on traffic.

  • Are airport transfers offered?

    Yes, an airport transfer service is offered. A complimentary round-trip airport transfer is also mentioned, upon request.

  • Does the hotel have parking?

    Yes, free parking is available for guests. Sources mention free self-parking and valet parking.

  • Does the hotel offer a free shuttle from the airport?

    Yes, a free airport shuttle is mentioned by booking sources. Availability and schedules should be confirmed prior to arrival.

  • Is parking free?

    Yes, free parking is available on site. Parking is indicated at no extra charge for guests.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Yes, Wi-Fi is available for free in the hotel. Access is indicated in the rooms and in some common areas.

  • What types of accommodations can be booked?

    The hotel offers rooms and villas, as well as a private hacienda. Some units feature a fireplace, adjustable air conditioning, and a hot tub.

  • Are there non-smoking rooms?

    Non-smoking rooms are mentioned among the amenities. The establishment also indicates rooms adapted for people with reduced mobility.

  • Do the villas have a separate living room?

    The villas and suites offer high-end comfort, with separate living spaces in some categories. The specific amenities vary depending on the type of accommodation booked.

  • Is there a laundry service?

    The hotel highlights laundry and dry cleaning services. A pressing service can therefore be requested as needed.

  • What amenities can be found in the rooms?

    The rooms feature comfortable amenities such as Wi-Fi, air conditioning, and a safe depending on the category. Some also offer a fireplace and a hot tub.

  • Is internet in the rooms free?

    Rooms benefit from free internet access. Wi-Fi is also mentioned in common areas by several sources.

Dining

  • What type of breakfast is offered?

    Yes, breakfast is included and served cooked to order. A buffet option is also mentioned according to sources.

  • Is there a restaurant on site?

    The hotel has a restaurant on site and a bar/lounge. Lunch and dinner are offered at the establishment's restaurant.

  • Is breakfast included in the stay?

    Yes, a complimentary breakfast is advertised. The published hours indicate daily service in the morning.

  • Can food allergies be reported?

    Special menus can be requested at the restaurant by notifying them of allergies in advance. The accommodation depends on the kitchen's organisation for the day.

Spa & Wellness

  • Does the hotel have a spa?

    The hotel has a spa with on-site massages. An outdoor hot tub is also mentioned among the wellness facilities.

  • Can a massage be booked on site?

    Yes, massages are offered at the hotel's spa. Treatments generally need to be booked in advance.

  • Is there a jacuzzi or hot tub?

    A hot tub is listed among the establishment's amenities. It is associated with the hotel's relaxation area.

  • Should the spa be booked in advance?

    Yes, massage treatments are available at the spa. Advance booking is recommended to secure the desired time slot.

Activities & Leisure

  • What outdoor activities are offered?

    The establishment highlights hiking and horseback riding activities. Seasonal activities such as skiing are also mentioned depending on the time of year.

  • Can excursions be made from the hotel?

    Yes, excursions and nature activities are offered around Pucón. The outings include hiking, horseback riding, and certain water activities depending on the season.

  • Is there a ski shuttle service?

    A free ski shuttle is mentioned, as well as equipment rental and ski storage. These services apply during the winter season.

  • Does the hotel have a swimming pool?

    The hotel does not have a swimming pool according to the listed amenities. The wellness facilities mentioned include a hot tub and a spa.

  • Can we enjoy outdoor spaces on site?

    The establishment provides a terrace and outdoor spaces with views of the surrounding nature. These facilities complement the relaxation services.

Pets

  • Are pets allowed at &Beyond Vira Vira?

    No, pets are not allowed at the hotel. Assistance animals are also not permitted according to booking information.

  • Can I come with a service dog?

    The establishment's regulations state that no animals are allowed. This policy also applies to service animals.

Accessibility

  • Is the hotel accessible to people with reduced mobility?

    The establishment advertises wheelchair access and rooms adapted for reduced mobility. However, it does not have an elevator.

  • Are there wheelchair-accessible rooms?

    Adapted rooms are mentioned by booking platforms. Specific needs should be confirmed directly before arrival.

  • Is there a lift in the hotel?

    The absence of a lift is indicated for the property. It is advisable to report any mobility constraints at the time of booking.

Billing & Policies

  • What is the hotel's cancellation policy?

    Cancellation conditions vary depending on the rate booked and the platform used. It is necessary to consult the policy associated with the specific reservation.

  • Are there any local taxes to pay?

    Local taxes may apply depending on the type of booking and the billing country. The exact amount should be confirmed at the time of booking.

  • What is the minimum age to check in?

    The minimum age for check-in is 18 years. This rule applies at arrival.

Included Services

  • What common areas can be used on site?

    The hotel has a restaurant, a bar/lounge, and outdoor spaces. Some sources also mention an outdoor fireplace and gardens.

  • What services are included in the stay?

    The stay generally includes several amenities, such as Wi-Fi and breakfast. Depending on the packages, activities and transfers may also be included.

  • Is there a concierge service on site?

    The hotel has an internal dining area and concierge services. The exact service details may vary depending on the season and occupancy.

Sustainability

  • Does the hotel have an ecological approach?

    The hotel offers a natural environment with a garden and outdoor activities. An eco-responsible approach is also highlighted by several sources.

  • Does the hotel use local or organic produce?

    The property is presented as an eco-responsible lodge with an organic farm and vegetable garden. Environmental practices are integrated into the stay experience.

The Concierge answers — &Beyond Vira Vira

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can a private transfer be arranged from Temuco airport?

    The concierge can organise a private transfer from Temuco airport according to flight schedules. A helicopter transfer can also be requested during the season, subject to availability.

  • Can an early morning transfer be confirmed?

    The concierge can check the availability of a shuttle or driver for an early morning or late departure. Confirmation on the day is necessary to set the exact time.

  • Can the concierge arrange a return from Pucón?

    Transfers from Pucón or the surrounding area can be coordinated with the concierge. The pick-up point and time are set according to the desired itinerary.

  • Can a child seat be added to the transfer?

    The concierge can book a private vehicle with a child seat if necessary. The request must be made in advance to ensure availability.

  • What means of arrival can be coordinated with the concierge?

    The concierge can assist in planning an arrival by private car, shuttle, or helicopter depending on the season. The exact arrangements should be confirmed at the time of booking.

Restaurant Reservations

  • Can the concierge reserve a table for dinner?

    Reservations at the hotel restaurant can be coordinated by the concierge. It is recommended to indicate allergies and dietary preferences at the time of the request.

  • Can a menu adapted for allergies be requested?

    The concierge can arrange a private menu for a special occasion. Dietary restrictions must be communicated in advance.

  • Can a late meal be organised?

    Meals outside usual hours can be considered by the concierge depending on hotel occupancy. Confirmation depends on the kitchen's availability on the day.

  • Can a specific table be requested at the restaurant?

    The concierge can note a preference for a table with a view or more privacy. The final allocation depends on availability at the time of service.

Spa Bookings

  • Can a massage be booked at the hotel spa?

    The concierge can book a massage at the spa and check available slots. Treatments generally need to be confirmed in advance.

  • What wellness treatments can be booked in advance?

    The concierge can provide information on the treatments offered and their durations. The exact choice depends on the spa menu in effect during the stay.

  • Can a last-minute spa treatment be found?

    The concierge can confirm if a spa slot is still available at the last minute. The most sought-after times usually book up first.

Excursions & Cultural Visits

  • Can an excursion to the Villarrica volcano be booked?

    The concierge can organise trips to the Villarrica volcano, including hikes or nature activities. Weather conditions may alter the planned itinerary.

  • Are there local cultural tours available for booking?

    The concierge can offer tours related to Mapuche culture or the Araucanía region. The availability of guides must be confirmed at the time of request.

  • Can an outdoor activity with a guide be booked?

    The concierge can arrange activities such as kayaking, horseback riding, or cycling depending on the season. Some outings depend on water levels and weather conditions.

Special Occasions

  • Can a birthday be celebrated with special attention?

    The concierge can prepare a special in-room arrangement for a birthday or honeymoon. Details must be provided in advance to personalise the setup.

  • Can a romantic decoration in the room be requested?

    The concierge can organise a request for romantic decoration or a private dinner. The final agreement depends on the operational possibilities of the day.

Shopping & Luxury Services

  • Can the concierge recommend local shops?

    The concierge can direct guests to local purchases or souvenirs from the region. The opening hours of partner shops should be verified on-site.

  • Is express laundry service possible?

    The concierge can coordinate an express laundry service or outfit preparation for an event. The turnaround time depends on the type of garment and the drop-off time.

Family Activities

  • What activities are suitable for a family with children?

    The concierge can suggest activities suitable for families based on the children's ages. Some experiences require adult supervision or a minimum level of independence.

  • Can a nature outing for the family be organised?

    The concierge can check the most suitable options for a family group outing. The selection depends on the weather and the desired duration.

Personalized Experiences

  • Can a personalised programme for several days be created?

    The concierge can create a customised programme combining relaxation, gastronomy, and outdoor activities. The availability of guides and service providers is crucial.

  • Can a private experience be organised for two people?

    The concierge can organise a private surprise, such as a picnic or an exclusive tasting. The request should be made well in advance to coordinate the teams.

  • Can a completely customised day be requested?

    The concierge can tailor a day according to a specific theme, such as wellness, adventure, or culinary discovery. The conditions of the stay and the season influence the available options.

  • How can a stay be customised according to the desired activity level?

    The concierge can adapt activities to preferences for walking, sports, or relaxation. Feasibility depends on weather conditions and the state of the trails.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

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