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5★ · Thalwil

Hôtel Alex Lake Zürich

Seestrasse 182, 8800 Thalwil, Suisse, Thalwil

4.54.5/5635 reviews · Google rating
  • On the shores of Lake Zurich
  • Lake and mountain views
  • In Thalwil, close to Zurich
  • Member of Relais & Châteaux

Hotel 5-star in Thalwil, Switzerland, in the heart of Thalwil, featuring arrival by the lake, lakefront breakfast and 24-hour concierge.

Where should you stay on Lake Zurich if you want a peaceful base with easy access to Zurich?

Alex Lake Zürich is in Thalwil, directly on the shore of Lake Zurich.

It suits travellers who want time in Zurich during the day, then a quieter lakeside setting in the evening.

Does Alex Lake Zurich have a pool?

No pool is listed among the hotel’s facilities.

The property does offer a lakeside setting, a restaurant, a bar and 24-hour concierge service.

Is breakfast available at Alex Lake Zurich?

Yes, breakfast is available at the hotel.

It is one of the most appreciated moments of the stay, especially by the lake. For exact times, the Concierge can confirm them for your dates.

A word from the Concierge

Hôtel Alex Lake Zürich through the Concierge's eyes

Hôtel Alex Lake Zürich is located in Thalwil, Switzerland, by Lake Zurich. This 5★ hotel is part of the Relais & Châteaux property, offering a unique experience for travelers. The location allows easy access to Zurich while enjoying a peaceful and natural setting. Visitors particularly appreciate the views of the lake and surrounding mountains.

What sets this hotel apart is its warm and refined atmosphere. The Relais & Châteaux brand ensures quality service and attention to detail. Guests feel at home here, with attentive and dedicated staff. The overall ambiance invites relaxation, while offering modern and comfortable facilities.

Before you go, know that the hotel suits both couples and business travelers. Its proximity to Zurich makes it an ideal choice for business trips or romantic getaways. The summer season is particularly pleasant for enjoying water activities and walks around the lake.

_My tip from the Concierge: consider booking a room with lake view to fully enjoy the scenery._

Why choose Hôtel Alex Lake Zürich?

Hôtel Alex Lake Zürich is an exceptional address in Thalwil, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • On the shores of Lake Zurich
  • Lake and mountain views
  • In Thalwil, close to Zurich
  • Member of Relais & Châteaux
  • Peaceful natural setting

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast overlooking the lake

    Beginning the day beside Lake Zurich immediately sets the tone of the stay. Morning light, the quiet shoreline and open views towards the surrounding mountains turn a simple breakfast into a moment of grounding. It is ideal for couples as well as business travellers who wish to start the day in a calmer setting before heading into Zurich.

    À ne pas manquerIncluded in your stay
  • Lake-view room stay

    At Alex Lake Zürich, the view is an essential part of the experience. Choosing a room or suite facing the water allows guests to inhabit the setting fully, from first light to the last colours of evening. Changing reflections, a sense of space and the constant presence of the lake give the stay a depth that goes well beyond standard hotel comfort.

    SignatureReservation required
  • Zurich by day, calm by evening

    One of the property’s greatest strengths is the ability to enjoy two experiences in one stay: Zurich for meetings, museums or shopping, then a return in the evening to the slower rhythm of Thalwil. This alternation between urban intensity and lakeside calm is especially suited to travellers who want both without excessive compromise.

    Included in your stay
  • Lakeside walk in Thalwil

    Sometimes the most meaningful experience is also the simplest. From the hotel, taking time for a walk by the lake allows guests to feel the character of the place fully: changing light, a peaceful atmosphere, closeness to the water and the sense of being at a comfortable distance from the city. An ideal pause in which to slow down, observe and breathe.

    Slow travelIncluded in your stay
  • Tailored concierge planning for Zurich and the region

    With round-the-clock concierge support, the stay can be shaped with precision: timing advice, local recommendations, useful reservations or logistical help to optimise a day between Thalwil and Zurich. This service-led experience is especially valuable for short stays, business trips or escapes requiring smooth and discreet organisation.

    Reservation required
  • Romantic lakeside escape

    Alex Lake Zürich naturally lends itself to stays for two. With lake views, a hushed atmosphere, an unhurried dinner and waking up to the water, the hotel creates an escape in which the setting never feels contrived. It is an experience built on rhythm, discretion and the quality of shared time rather than theatrical gestures.

    Escapade à deuxReservation required

Restaurants & bars

1 on-site dining venue.

  • Alex

    Restaurant

    Highlights

    • Mediterranean Cuisine
    • Fine Mediterranean cooking is the order of the day, with an appealing set menu available at lunchtime.
    Practical information

    The concierge’s wordFor a polished lakeside lunch, book Alex: its refined Mediterranean cuisine is also showcased in an appealing lunchtime set menu.

In the press

Distinctions & affiliations

Labels & distinctions
Relais & Châteaux

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 00:00
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are welcome at no extra charge.

Pets are allowed. Charges may apply.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Seestrasse 182, 8800 Thalwil, Suisse

View on the map

Official website

Google listing

Guest reviews

4.5 / 5 · 635 reviews

1/5Dillon

A five star hotel and yet I’ve had better experiences in Super 8s. We had to deal with silverfish and a dead bed bug in our bed. When we reported it to the front desk the response we got was “we can’t control nature”…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 12 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • ThalwilChurch

    1.3 km · 16 min walk

    Religious building located 1.3 km away, providing insight into local architecture.

    Practical information

    The concierge’s wordFor a quiet break in Thalwil, this church offers a lovely glimpse of local architecture, ideal during a stroll through the neighborhood.

  • Museum Haus C.G. JungMuseum

    1.9 km · 3 min by car

    Museum located 1860 meters away, dedicated to the work of Carl Gustav Jung and analytical psychology.

    Practical information

    The concierge’s wordIf psychology intrigues you, this museum offers a calm interlude around the work of Carl Gustav Jung and analytical psychology.

  • Lindt Home of ChocolateMuseum

    2.1 km · 4 min by car

    Museum 2.1 km away, dedicated to the history and culture of chocolate.

    Practical information

    The concierge’s wordPerfect for a gourmet, cultural break, especially if you want to learn more about the history and culture of chocolate.

  • Reformierte KircheChurch

    2.4 km · 4 min by car

    Religious building located 2,358 meters away, providing insight into local architecture.

    Practical information

    The concierge’s wordFor a quiet break in Thalwil, stop by Reformierte Kirche if you enjoy local architecture and religious buildings.

  • Wildnispark Zürich LangenbergZoo

    2.8 km · 5 min by car

    Zoo located 2839 meters away, providing an experience of wildlife discovery in a natural setting.

    Practical information

    The concierge’s wordPerfect for a nature break, this zoo suits a calm outing to discover wildlife in a natural setting.

  • Wildnispark Zürich SihlwaldTourist attraction

    3.4 km · 6 min by car

    Nature reserve located 3.35 km away, providing a peaceful setting to observe local wildlife and flora.

    Practical information

    The concierge’s wordFor a green escape, head to Wildnispark Zürich Sihlwald: a peaceful setting to observe local wildlife and flora.

  • SihlwaldTourist attraction

    4.0 km · 7 min by car

    Sihlwald, a nature preserve four kilometers away, ideal for walks in the great outdoors.

    Practical information

    The concierge’s wordFor a green escape, head to Sihlwald: this nature reserve is well suited to a peaceful walk, away from the city's pace.

  • Tour d'observation Albis-HochwartObservation deck

    4.5 km · 8 min by car

    Observation deck 4.5 km away, providing a panoramic view of the surroundings.

    Practical information

    The concierge’s wordFor a breath of fresh air, Albis-Hochwart Observation Tower offers a lovely panoramic viewpoint over the surroundings of Thalwil.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Park im Grüene RüschlikonPark

    812 m · 10 min walk

    Park in Rüschlikon, providing green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break, head to Park im Grüene Rüschlikon when you feel like slowing down and quietly enjoying nature.

  • ThalwilMarina

    989 m · 12 min walk

    Marina in Thalwil, providing facilities for pleasure boats and water activities.

    Practical information

    The concierge’s wordFor a waterside break, head to Thalwil Marina: ideal for watching leisure boats and soaking up the nautical atmosphere.

  • SulzergutPark

    1.7 km · 20 min walk

    Park in Thalwil, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Thalwil, Sulzergut is well suited to a calm pause to unwind and enjoy nature.

  • Rösslipark Park und Spielplatz ErlenbachPark

    2.0 km · 3 min by car

    Park in Erlenbach, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break, head to Rösslipark Park und Spielplatz Erlenbach: a pleasant park to unwind and enjoy nature.

  • SchokoladenplatzPark

    2.1 km · 4 min by car

    Schokoladenplatz, a park providing green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Thalwil, Schokoladenplatz is ideal for unwinding for a while and enjoying nature.

  • Bacher Garten-Center AGGarden

    2.2 km · 4 min by car

    Garden center offering a variety of plants and supplies for gardening.

    Practical information

    The concierge’s wordIf you’re in the mood for a green break in Thalwil, this garden center is ideal for browsing plants and gardening supplies.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is the Hôtel Alex Lake Zürich located in Thalwil?

    The official address is Seestrasse 182, 8800 Thalwil, on the west bank of Lake Zurich, a few minutes' drive from downtown Zurich.

  • How far is Hôtel Alex Lake Zürich from downtown Zurich?

    The hotel is approximately 15 minutes by car from the centre of Zurich and has easy access to the city by road or train from Thalwil.

  • Is Hôtel Alex Lake Zürich close to the centre of Thalwil and the lake?

    The hotel is located on the west bank of Lake Zurich, in the municipality of Thalwil, about 750 metres from the centre of Thalwil according to distance indications.

  • What is the distance between the Hôtel Alex Lake Zürich and the centre of Thalwil or the train station?

    According to Booking.com, the hotel is located approximately 2,450 feet (about 750 metres) from the centre of Thalwil, with easy access to the train station.

  • What is the distance between the hotel and the airport?

    The hotel is about 30 to 40 minutes' drive from Zurich Airport, depending on traffic, the distance being typical for the west shore of the lake and confirmed by usual travel times to Thalwil.

Arrival & Departure

  • Does the hotel have parking?

    Yes, the hotel has private parking on site; valet services are offered for guests with vehicles.

  • What are the check-in and check-out times at the Hôtel Alex Lake Zürich?

    Standard check-in starts at 15:00 and check-out is possible until 12:00, depending on the booking conditions specified.

  • Can I check in early?

    Early check-in may be offered depending on the availability of the day; it is advisable to request it in advance at the reception.

  • Does the hotel offer a shuttle or transfer service from Zurich Airport?

    Contact the concierge to confirm the arrangements for the day.

  • Are transfers to the airport offered?

    Transfers to the airport can be arranged through the concierge, typically by private car or taxi, depending on your flight schedule.

Billing & Policies

  • What are the average room prices at Hôtel Alex Lake Zürich depending on the season?

    Room rates vary depending on the season, type of studio or suite, and occupancy; it is advisable to check updated prices on major online booking sites.

  • How do the rates at Hôtel Alex Lake Zürich compare to other hotels in Zurich?

    In Switzerland, the price of a hotel night in Zurich varies greatly; Alex Lake Zürich is in the luxury range, with rates above the average for standard city hotels.

  • What is the hotel's cancellation policy?

    Reservations can be guaranteed by credit card; cancellation conditions vary depending on the rate (flexible or non-refundable) indicated at the time of booking on the platforms.

  • Are there any tourist taxes to pay?

    In Switzerland, a local tourist tax is generally charged per person per night; major booking sites indicate any potential tax added to the room price.

  • What payment methods are accepted at the Hôtel Alex Lake Zürich?

    The main accepted payment methods include international credit cards and electronic payments, as indicated on the booking platforms for this hotel.

  • How much does an extended stay at the Hôtel Alex Lake Zürich cost for several weeks?

    Rates vary depending on the length of stay, the season, and the type of suite; as the hotel is high-end, costs for several weeks remain high.

Rooms & Amenities

  • How many stars does Hôtel Alex Lake Zürich have?

    The hotel is positioned as a luxury boutique on the lakeside, with a level of service and amenities equivalent to a high-end establishment in Switzerland.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the establishment, including in the rooms and common areas.

  • What amenities are found in the rooms and suites of Hôtel Alex Lake Zürich?

    The studios and suites feature a fully equipped kitchenette, a seating area, and a dining area, with contemporary decor and lake views depending on the category.

  • What types of rooms are available at Hôtel Alex Lake Zürich?

    The hotel offers studios, suites, and family suites, some with a terrace or balcony overlooking the lake, suitable for short or long stays.

  • Do the rooms at the Hôtel Alex Lake Zürich have a view of the lake?

    Most studios and suites offer a direct or side view of Lake Zurich; some categories have private terraces or balconies over the water.

  • When was the Hôtel Alex Lake Zürich renovated and reopened?

    The hotel was completely renovated and reopened in 2019, featuring a modern and warm design in the rooms and public areas.

Dining

  • What type of breakfast is offered?

    The Boathouse, the hotel’s restaurant, serves breakfast for guests, in buffet and/or à la carte form, with a varied selection and fresh products.

  • Is breakfast included in the room rate at the Hôtel Alex Lake Zürich?

    Breakfast may or may not be included depending on the type of rate booked; some accommodation offers include breakfast, while others do not, as indicated on the booking platforms.

  • What is the main restaurant of the Hôtel Alex Lake Zürich and what type of cuisine does it serve?

    The Boathouse restaurant offers refined cuisine in a designer room and on the terrace by the lake; the hotel also mentions a bar with a view of the lake.

  • Does the Hôtel Alex Lake Zürich offer a weekend brunch by the lake?

    Contact the concierge to confirm the arrangements for the day.

  • What is the cost of breakfast at the Hôtel Alex Lake Zürich when it is not included?

    The price of breakfast is included or not depending on the rate; when it is not included, it is charged separately, positioned in line with a Swiss luxury hotel.

Spa & Wellness

  • What spa and wellness facilities are available at the Hôtel Alex Lake Zürich?

    The hotel has a spa area including a sauna, steam room, massage cabins, relaxation area, and direct access to the lake for swimming.

  • Can massages or treatments be booked at the spa of the Hôtel Alex Lake Zürich?

    The hotel offers massage services and various treatments, available by reservation, complementing the sauna and steam room facilities.

  • Does the Hôtel Alex Lake Zürich offer direct access for swimming in Lake Zurich?

    The hotel has a small wellness area with direct access to the lake, allowing for swimming; it also offers activities such as open-air bathing and a private beach.

  • Does the hotel have a swimming pool?

    The hotel does not mention a traditional indoor or outdoor swimming pool; swimming mainly takes place in the lake via direct access and the beach.

  • Is there a gym or fitness centre at the Hôtel Alex Lake Zürich?

    The hotel provides a fitness centre with fitness equipment, accessible to guests, possibly with changing rooms and relaxation areas.

Activities & Leisure

  • What leisure activities are offered on-site, particularly by the lake?

    The hotel offers bicycles for loan or rental and water sports activities such as stand-up paddle, canoeing, and other equipment on the lake.

  • What outdoor activities can be practiced around the Hôtel Alex Lake Zürich?

    Guests can enjoy hiking, cycling, skiing nearby, golf within a few kilometres, as well as organised walks and bike tours.

  • Does the Hôtel Alex Lake Zürich offer water sports or a private beach?

    The establishment offers activities such as water sports facilities, open-air bath, beach, and water park nearby, according to the listed services.

Family & Kids

  • Is the Hôtel Alex Lake Zürich suitable for families with children?

    The hotel is described as suitable for family stays and offers family suites, with activities and spaces accommodating children.

  • Are there family rooms or suites at the Hôtel Alex Lake Zürich?

    Family rooms and larger suites are available, with kitchenette and seating area, allowing accommodation for multiple people.

  • Are specific services, such as baby cots or high chairs, available for children?

    Contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at the Hôtel Alex Lake Zürich?

    Pets are allowed at the Hôtel Alex Lake Zürich; additional fees may apply according to the policy stated on booking sites.

  • Are there size or number restrictions for pets at the hotel?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel provide pet amenities, such as beds or bowls in the room?

    Contact the concierge to confirm the arrangements for the day.

Accessibility

  • Does the Hôtel Alex Lake Zürich have rooms adapted for people with reduced mobility?

    Contact the concierge to confirm the arrangements for the day.

  • Are the common areas, such as the restaurant and the spa, wheelchair accessible?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer parking reserved for disabled persons?

    Contact the concierge to confirm the arrangements for the day.

Included Services

  • What do customers think about the Hôtel Alex Lake Zürich?

    Online reviews highlight cleanliness, service quality, lake views, and good value for money for a hotel of this standard.

  • What services are included in the stay at the Hôtel Alex Lake Zürich?

    Common services include free Wi-Fi, housekeeping, access to the spa, fitness centre, and provision of activities such as cycling or water sports, some of which may incur additional charges.

Sustainability

  • Does the Hôtel Alex Lake Zürich implement sustainable development actions or eco-friendly practices?

    Contact the concierge to confirm the current arrangements.

  • Are eco-friendly or refillable bathroom products used in the rooms?

    Contact the concierge to confirm the current arrangements.

  • Does the hotel offer options to reduce carbon footprint, such as reducing daily housekeeping or waste sorting in the room?

    Contact the concierge to confirm the current arrangements.

The Concierge answers — Hôtel Alex Lake Zürich

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Zurich Airport and the Hôtel Alex Lake Zürich?

    The concierge can organise a private transfer in a sedan or minivan between Zurich Airport and the hotel, with personalised greeting according to the flight arrival time.

  • Is it possible to book a boat taxi or a limousine for a quick trip to the centre of Zurich?

    The concierge can book a limousine taxi or a private boat taxi to reach the centre of Zurich directly from the hotel’s jetty.

  • Can the concierge help me with train tickets and schedules from Thalwil?

    The concierge can provide train tickets, schedule information, and maps for journeys from Thalwil to Zurich and excursions in Switzerland.

  • Can I have a chauffeur-driven car available for several hours from the hotel?

    It is recommended to request a chauffeur-driven car from the concierge for several hours or for the day to explore the region.

Restaurant Reservations

  • Can you reserve a table at the hotel’s Boathouse restaurant for dinner on the terrace?

    The concierge can reserve a table at the hotel’s Boathouse restaurant, on the terrace by the lake, subject to service availability.

  • Can the concierge suggest and book a gourmet restaurant in Zurich for a special evening?

    The concierge can recommend and reserve gourmet restaurants in Zurich and by the lake, taking into account your dietary preferences.

  • Is it possible to book a lakeside brunch in advance at the Hôtel Alex Lake Zürich?

    Reservations are made through the concierge, who can organise a Sunday brunch or lunch by the lake according to the services offered that day.

Spa Bookings

  • Can you book a massage for two people at the hotel spa during our stay?

    The concierge can reserve slots at the hotel spa for massages, sauna, hammam, and facial or body treatments, subject to availability.

  • Can a part of the spa be privatised for a birthday or special occasion?

    It is recommended to go through the concierge to organise a partial privatisation of the spa or wellness area at specific times.

  • Can the concierge help me choose a spa treatment suitable for pregnancy or specific needs?

    The concierge can advise and book tailored treatments suitable for pregnant women or specific wellness needs.

Excursions & Cultural Visits

  • Can you organise a private guided tour of Zurich with a French-speaking guide?

    The concierge can organise a private guided tour of Zurich, including the old town, museums, and a cruise on the lake if desired.

  • Is it possible to book a day trip to the mountains, for example to Rigi or Pilatus, from the hotel?

    The concierge can book day trips to Uetliberg, Rigi, or Pilatus, including train or cable car tickets.

  • Can the concierge prepare a customised cultural itinerary to discover the museums of Zurich?

    The concierge can offer personalised cultural itineraries, including museums, galleries, and contemporary architecture sites in Zurich.

Special Occasions

  • Can you prepare a romantic room decoration with flowers and champagne for a marriage proposal?

    The concierge can organise a romantic setup with flowers, champagne, and room decoration before your arrival.

  • Can the concierge organise a birthday celebration with a cake and special table at the hotel restaurant?

    It is possible to request a personalised cake, candles, and a special reservation at the restaurant for a birthday.

  • Is it possible to book a private photographer for a photo session by the lake from the hotel?

    The concierge can coordinate a private photographer by the lake or in the hotel to capture a special occasion.

Shopping & Luxury Services

  • Can the concierge organise a luxury shopping session accompanied in the centre of Zurich?

    The concierge can recommend luxury boutiques in Zurich and arrange for accompanied shopping or a personal shopper service.

  • Can you deliver flowers and chocolates to the room before our check-in?

    It is possible to request the concierge to deliver flowers, premium chocolates, or gifts to the room before your arrival.

  • Can the concierge organise an express laundry service for my clothes during my stay?

    The concierge can assist in organising an express laundry or dry cleaning service through the hotel or trusted providers.

Family Activities

  • Can you recommend family activities around the hotel suitable for young children?

    The concierge can suggest child-friendly activities, such as boat trips, nearby playgrounds, or fun visits in Zurich.

  • Can the concierge book tickets for the Zurich Zoo or other children's attractions?

    It is possible to request the concierge to book tickets for the Zurich Zoo or other popular family attractions.

  • Is it possible to rent bikes for a family outing from the Hôtel Alex Lake Zürich?

    The concierge can arrange the rental of family-friendly bikes, with child seats or junior bikes available depending on availability.

Personalized Experiences

  • Can you organise a private sunset cruise on Lake Zurich departing from the hotel's jetty?

    The concierge can create a private cruise on the lake with a skipper, tailored timings, and possibly an aperitif on board.

  • Can the concierge book a private stand-up paddle lesson directly from the hotel?

    The concierge can organise a private stand-up paddle lesson or a guided outing from the hotel's direct lake access.

  • Is it possible to request a customised programme combining spa, restaurant, and excursions throughout the stay?

    It is recommended to contact the concierge to set up a customised programme including spa, restaurant, excursions, and transfers according to your preferences.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits