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5★ · Agia Pelagia

Acro Wellness Suites

Mononaftis, Ag. Pelagia 715 00, Grèce, Agia Pelagia

4.64.6/5371 reviews · Google rating
  • Wellness-focused suites
  • Close to the sea
  • Views over the surrounding landscape
  • Peaceful setting in Agia Pelagia

Hotel 5-star in Agia Pelagia, in the heart of town, featuring a spa, an in-suite wellness arrival ritual and sunset disconnection.

Where is Acro Wellness Suites located in Crete?

Acro Wellness Suites is in Agia Pelagia, close to the sea, in a peaceful setting suited to a restorative stay.

You can easily reach the seafront and several nearby points of interest on foot, making short outings simple between quieter moments.

What is the best month to stay at Acro Wellness Suites in Crete?

For this kind of stay, the warmer season is especially pleasant thanks to the light, the seaside setting and quieter late afternoons.

The best time mainly depends on your preferred pace: livelier in peak season, calmer outside the busiest periods.

What dining options are available at Acro Wellness Suites?

The hotel has two restaurants, a bar and a breakfast service shaped around the pace of the stay.

Cremnos Restaurant notably offers a half-board option with breakfast and dinner. Eleonas focuses on Cretan dining rooted in the local setting.

A word from the Concierge

Acro Wellness Suites through the Concierge's eyes

Located in Agia Pelagia, Greece, Acro Wellness Suites is a five-star hotel that offers a relaxing setting. The property is close to the sea, providing stunning views of the surrounding landscape. Travelers appreciate the peaceful atmosphere and wellness-focused services, making it an ideal choice for those seeking rejuvenation.

Acro Wellness Suites stands out for its commitment to guest well-being. Modern facilities and personalized services create a unique experience. The hotel attracts visitors looking for relaxation and comfort while being rooted in a natural environment. The soothing setting promotes a tranquil atmosphere.

Before you go, know that this hotel is well-suited for couples and travelers seeking tranquility. Peak seasons occur during the summer when the beaches are busiest. An off-season stay can offer a more serene experience. Be sure to check availability to fully enjoy wellness services.

_My tip from the Concierge:_ book your spa treatments upon arrival, as slots fill up quickly.

Why choose Acro Wellness Suites?

Acro Wellness Suites is an exceptional address in Agia Pelagia, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Wellness-focused suites
  • Close to the sea
  • Views over the surrounding landscape
  • Peaceful setting in Agia Pelagia
  • Personalised services centred on relaxation

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Private terrace
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

2 on-site dining venues.

  • Cremnos Restaurant

    Restaurant

    Highlights

    • Half Board package that includes breakfast and dinner
    Practical information

    The concierge’s wordIf you’re staying at Acro Wellness Suites, Cremnos Restaurant is especially convenient with its half-board package including breakfast and dinner.

  • Eleonas

    Restaurant

    Highlights

    • Cretan
    • a dining experience that celebrates the essence of Crete
    Practical information

    The concierge’s wordAt Eleonas, you’ll find a Cretan table that celebrates the essence of Crete, ideal if you want an experience true to the place.

In the press

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 14:00 to 00:00
Check-out
Until 12:00

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Mononaftis, Ag. Pelagia 715 00, Grèce

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 371 reviews

3/5Andrei Lupu

First - the good things: nice location, very good service, nice breakfast . It was our wedding anniversary and we received as compliments of the house at the last evening - a little strawberry cake and a little liquor…

3/5Caithlin & Stuart MacManus-Kanady

What we expected to be a phenomenal stay based on the glowing reviews and recommendations ultimately left us feeling underwhelmed. The property itself is undeniably beautiful, and the cave room was genuinely…

2/5Samuel Root

We spent the first few days of our honeymoon here and while the hotel was aesthetic and in a beautiful location, it had a white lotus vibe and we found the service to be unaccommodating and definitely not worth the…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 8 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Strand LeonieTourist attraction

    295 m · 4 min walk

    Tourist attraction a four-minute walk away, offering a beautiful view of the sea and leisure activities.

    Practical information

    The concierge’s wordA 4-minute walk away, Strand Leonie offers lovely sea views: an easy break to unwind or enjoy a bit of leisure time.

  • Ayia pelagiaTourist attraction

    445 m · 5 min walk

    Tourist attraction five minutes' walk away, offering sea views and leisure activities.

    Practical information

    The concierge’s wordA 5-minute walk away, Ayia Pelagia makes an easy break to enjoy sea views and a little leisure time.

  • Quad safari Crete peninsula. Buggy motor quadTourist attraction

    464 m · 6 min walk

    Tour agency a six-minute walk away, offering quad safaris on the Crete peninsula.

    Practical information

    The concierge’s wordFor a more adventurous break, this agency, a 6-minute walk away, offers quad safaris on the Crete peninsula.

  • ELA Quad Safari CreteTourist attraction

    504 m · 6 min walk

    Tourist attraction a six-minute walk away, offering quad safaris through the Cretan landscapes.

    Practical information

    The concierge’s wordFor a more active break, head to ELA Quad Safari Crete, a 6-minute walk away, if you feel like seeing Cretan landscapes differently.

  • Αγία Μαρίνα ΨαρομούραςChurch

    642 m · 8 min walk

    Religious building an eight-minute walk away, providing insight into local architecture.

    Practical information

    The concierge’s wordAn 8-minute walk away, Αγία Μαρίνα Ψαρομούρας offers a peaceful pause and a gentle glimpse of local architecture.

  • Quad Tour CreteTourist attraction

    683 m · 8 min walk

    Tourist attraction an eight-minute walk away, offering quad excursions through the Cretan landscapes.

    Practical information

    The concierge’s wordAn 8-minute walk away, Quad Tour Crete offers an active break to explore Cretan landscapes, ideal if you feel like a change from the seafront.

  • ELA Quad Safari - ATV Tours CreteTourist attraction

    735 m · 9 min walk

    Tourist attraction a nine-minute walk away, offering quad tours through the Cretan landscapes.

    Practical information

    The concierge’s wordA 9-minute walk away, ELA Quad Safari is a great break if you want to discover Cretan landscapes differently, during a quad excursion.

  • Crete.life Travel AgencyTourist attraction

    1.1 km · 14 min walk

    Travel agency in Agia Pelagia, specializing in organizing excursions and sightseeing tours.

    Practical information

    The concierge’s wordHandy if you want to easily arrange an excursion or sightseeing visit during your stay in Agia Pelagia.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Heraklion lassitiMarina

    1.2 km · 14 min walk

    Marina in Agia Pelagia, providing facilities for boats and nautical services.

    Practical information

    The concierge’s wordFor a waterside break, stop by this Agia Pelagia marina, handy if you want to plan a nautical outing or watch the boats.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Acro Wellness Suites?

    Check-in is generally possible from 2 PM and check-out until 12 PM, according to information from major booking sites.

  • Can I check in early?

    Early check-in may sometimes be offered depending on occupancy and with the reception's agreement. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer late check-out and what are the conditions?

    Late check-out is subject to availability and may incur an additional charge. It is advisable to request it at the reception upon arrival.

  • Is there a 24-hour reception to manage late arrivals at Acro Wellness Suites?

    The reception provides welcome and assistance to guests, with the possibility to call +30 281 081 2202 for any questions during the stay.

Location & Access

  • Where is Acro Wellness Suites located in Crete?

    Acro Wellness Suites is situated on the cliffs overlooking Mononaftis Bay, near Agia Pelagia, on the northern coast of Crete.

  • What is the distance between Acro Wellness Suites and the village of Agia Pelagia?

    The hotel is approximately 950 metres from the centre of Agia Pelagia and perched above the sea.

  • What is the distance from the hotel to the nearest beach?

    The nearest beach is located about 50 metres below the resort, accessible by a short walk.

  • What is the distance between the hotel and the airport?

    Heraklion International Airport is the main air access point, located several tens of minutes by car. Contact the concierge to confirm the arrangements for the day.

Rooms & Amenities

  • What types of rooms are available at Acro Wellness Suites?

    The hotel offers only suites and villas, several with private pools, including the famous cave troglodyte suites.

  • Do the suites have private pools and are they heated?

    The accommodations feature private pools in each unit, with sea views; some pools may not be heated.

  • What amenities can be found in the suites and villas of Acro Wellness Suites?

    The rooms are equipped with free Wi-Fi, premium bedding and modern amenities; a laundry service is available.

  • Is the establishment adults-only or suitable for families with children?

    The resort is adults-only, not accepting children below a certain age, and is primarily aimed at couples and wellness enthusiasts.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available for free throughout the establishment, with connectivity in the rooms and common areas depending on the booking platforms.

  • Does the hotel have parking?

    The hotel has parking for its guests, but the specific arrangements and any potential fees may vary. Please contact the concierge to confirm the arrangements for the day.

  • Is there a gym or fitness area at Acro Wellness Suites?

    A fitness centre and gym are accessible to guests, with yoga and fitness classes available according to the schedule.

  • Does the hotel offer laundry or clothing cleaning services?

    A laundry and dry cleaning service is offered to residents, with ironing boards available.

  • What are the customer reviews of Acro Wellness Suites in terms of service and comfort?

    Online reviews indicate a very good overall experience, with high ratings, quality of service, comfort of the suites, and exceptional sea views.

Dining

  • What type of breakfast is offered?

    Breakfast is generally served in buffet or à la carte form, with a variety of savoury and sweet options appreciated by guests.

  • How many restaurants are there at Acro Wellness Suites and what type of cuisine is served?

    The resort has three restaurants: Umi Restaurant, CREMNOS Restaurant, and Eleonas Restaurant (private), offering Mediterranean and Cretan cuisine.

  • Is room service available for dining in the suite?

    Room service is available, allowing meals to be served directly in the room or suite.

  • Is there a bar or lounge for having a drink in the hotel?

    The pool bar and lounge areas serve drinks and snacks, creating a friendly atmosphere for guests.

Spa & Wellness

  • What services are offered at the spa of Acro Wellness Suites?

    The spa offers sauna, Moroccan-style hammam, massages, facial and body treatments, as well as wellness programmes.

  • Does the hotel organise yoga or meditation classes?

    Yoga and fitness classes are organised, sometimes outdoors, with a focus on holistic wellness.

  • Does the spa have a pool or a water relaxation area?

    An outdoor infinity main pool is part of the wellness facilities, with panoramic sea views.

  • Is the atmosphere of the hotel more festive or focused on relaxation and wellness?

    The resort emphasises tranquility and relaxation, prioritising wellness activities over nightlife.

Activities & Leisure

  • Does the hotel have a pool?

    The hotel has an outdoor pool, including a main infinity pool, accessible to guests.

  • What leisure activities are offered on-site or near Acro Wellness Suites?

    Activities include hiking, tennis, snorkelling, diving, aerobics classes, walking tours, and various fitness classes, subject to availability.

  • Is Acro Wellness Suites among the recommended luxury hotels in Crete?

    The hotel is often cited as a luxury resort in Crete, appreciated for its spectacular views and high-end wellness positioning.

  • Is the location of the hotel considered a paradise spot in Crete?

    The location above Mononaftis Bay makes it a sought-after place for travellers looking for a paradise spot in Crete, with sea panoramas.

Family & Kids

  • Does the hotel offer a mini-club or activities for children?

    The resort is designed for adults and does not have specific facilities for children such as a club or playground.

  • Does Acro Wellness Suites accept teenagers and families with older children?

    Families travelling with teenagers can stay if the minimum age requirement is met; it is advisable to check before booking.

  • Are there recommended activities for families near the hotel?

    Family activities are possible outside the hotel, such as beaches, excursions, and cultural visits; the concierge can advise on suitable options.

Pets

  • Are pets allowed at Acro Wellness Suites?

    Pets are generally not accepted in this wellness and design-oriented resort. Contact the concierge to confirm the current policy.

  • Does the hotel offer specific services for pets?

    No dedicated services for pets, such as dog-sitting or bowls, are highlighted by the main booking channels.

  • Is it possible to request an exceptional authorisation for a service animal?

    In case of travel with a service animal or special circumstances, it is advisable to contact the hotel directly to discuss a possible exception.

Accessibility

  • Is Acro Wellness Suites suitable for people with reduced mobility?

    The resort is built on a cliffside, with slopes and stairs; the layout may present limitations for some guests with reduced mobility.

  • Are the private pools and common areas easily accessible for everyone?

    Some common areas may be more easily accessible than the suites with pools, as the topography is very steep. Contact the concierge to confirm the current accessibility.

  • Does the hotel have rooms specially adapted for specific needs?

    It is recommended to check with the hotel or booking platforms for the possible availability of specially adapted rooms or services.

Billing & Policies

  • Are transfers to the airport offered?

    Transfers to the airport can be arranged by the hotel through the concierge or upon request at the time of booking, usually in a private vehicle.

  • What is the hotel's cancellation policy?

    The hotel's cancellation policy depends on the type of rate and the booking channel; the conditions are indicated at the time of booking on each platform.

  • Are there any local taxes to pay?

    Local tourist taxes may be required in Crete at the time of check-in or check-out, according to current regulations. Contact the concierge to confirm the current policy.

  • What is the price range per night for staying at Acro Wellness Suites?

    Prices vary according to the suite category, season, and offers, with nightly rates potentially reaching high amounts in peak season.

  • What payment methods are accepted to settle the stay?

    Payment can generally be made by credit card and through the hotel’s partner online booking platforms.

Sustainability

  • Does the hotel follow an environmentally friendly construction approach?

    The resort particularly emphasises architecture integrated into the landscape, natural materials, and a boho chic style, prioritising harmony with the environment.

  • Does Acro Wellness Suites value local and seasonal products in its dining?

    Certain wellness and dining practices may favour local and seasonal products, in a logic of highlighting Cretan terroir.

  • What sustainability and resource-saving measures are implemented by the establishment?

    It is advisable to contact the hotel directly to learn about the specific actions taken regarding water and energy conservation and plastic reduction.

The Concierge answers — Acro Wellness Suites

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Heraklion airport and Acro Wellness Suites?

    The concierge can organise a private transfer to or from Heraklion airport by car or SUV according to your needs. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to rent a car with delivery to Acro Wellness Suites to explore Crete?

    The concierge can book a rental car delivered directly to the hotel and suggest itineraries for discovering Crete independently.

  • Can the concierge call a taxi or private driver for our trips around Agia Pelagia?

    The concierge can order taxis or private drivers for your outings in Agia Pelagia, Heraklion, or nearby villages.

  • Can you arrange a helicopter or limousine transfer from Acro Wellness Suites?

    The concierge can organise a helicopter or luxury car transfer upon request, subject to availability. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge advise on the best departure times to avoid traffic jams to tourist sites?

    It is recommended to ask the concierge for the best times and routes to visit the sites of Crete while avoiding peak traffic periods.

Restaurant Reservations

  • Can you book a table at a renowned gourmet restaurant in Crete near the hotel?

    Reservations are made through the concierge, who can secure tables at gourmet restaurants in Heraklion and Agia Pelagia, subject to availability.

  • Can the concierge recommend a traditional seaside taverna and make a reservation?

    The concierge can recommend and book authentic Cretan tavernas by the sea or in nearby villages.

  • Is it possible to organise a private romantic dinner with a sea view through the concierge?

    The concierge can arrange private or romantic dinners in the hotel’s restaurants or outdoors, depending on the possibilities.

  • Can you help find a restaurant with a vegetarian or gluten-free menu in Crete?

    It is recommended to contact the concierge to obtain menus suitable for specific diets and check vegetarian or gluten-free options at partner restaurants.

Spa Bookings

  • How can one book a massage or spa treatment at Acro Wellness Suites?

    Reservations are made with the concierge or the spa for massages, body treatments, hammam, and wellness rituals offered by the hotel.

  • Is it possible to book a private yoga session or personal training during the stay?

    The concierge can arrange yoga or fitness sessions on-site, either in groups or privately, subject to the availability of coaches.

  • Can you create a personalised wellness programme over several days at the spa?

    The concierge can plan a comprehensive wellness programme including treatments, yoga, and nutrition, tailored to the duration of your stay.

  • Can the concierge guarantee slots in the hammam and sauna according to our preferred times?

    It is recommended to ask the concierge for the schedules of the hammam, sauna, and spa facilities to ensure access to your preferred slots.

Excursions & Cultural Visits

  • Can you organise a private tour of the Palace of Knossos from the hotel?

    The concierge can organise private excursions to the Palace of Knossos and the Heraklion Archaeological Museum with a French or English-speaking guide.

  • Is it possible to book a private boat trip to the paradise coves of Crete?

    The concierge can book boat trips to secluded coves or nearby islands, with a skipper and snacks on board.

  • Can the concierge organise a discovery day of Cretan villages and vineyards?

    The concierge can propose customised itineraries to explore Cretan villages, monasteries, and vineyards, with a driver or for self-driving.

  • Can you recommend the most beautiful paradise spots in Crete accessible from Acro Wellness Suites?

    It is recommended to consult the concierge to choose the best month and sites according to your search for a paradise spot in Crete.

Special Occasions

  • Is it possible to prepare a romantic birthday surprise in our suite?

    The concierge can organise special decoration of the suite, flowers, champagne, and treats for a birthday or honeymoon.

  • Can you organise a marriage proposal on the terrace with a sea view?

    The concierge can assist in setting up marriage proposals, including a photo session, private dinner, and tailored staging.

  • Can the concierge organise a special package for a wedding anniversary with spa and dinner?

    The concierge can coordinate services to celebrate a wedding anniversary or special occasion, in connection with the spa and dining.

Shopping & Luxury Services

  • Can you recommend luxury boutiques in Crete frequented by an affluent clientele?

    The concierge can indicate luxury boutiques, jewellers, and concept stores in Heraklion frequented by a high-end clientele.

  • Is it possible to arrange a guided shopping session in Heraklion?

    The concierge can organise accompanied shopping sessions or visits to local designers, upon request.

Family Activities

  • Can you recommend family activities to do in Crete if we are travelling with children?

    The concierge can recommend family-friendly activities in Crete, even though the resort is reserved for adults from a certain age.

Personalized Experiences

  • Is it possible to design a personalised itinerary focused on wellness and Cretan gastronomy?

    The concierge can create a tailor-made stay combining wellness, gastronomy, and excursions, taking into account your desires and budget.

  • Can you organise a professional photo shoot in the hotel for a keepsake or social media content?

    The concierge can organise professional photo shoots in the resort for a holiday keepsake or lifestyle content.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits