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5★ · Istanbul

Shangri-La Istanbul

Sinanpaşa, Hayrettin İskelesi Sk. No:1, 34353 Beşiktaş/İstanbul, Türkiye, Istanbul

4.64.6/53,775 reviews · Google rating
  • In the heart of Istanbul
  • Close to major sights
  • Near the city’s lively districts
  • Design inspired by local culture

5-star hotel in Istanbul, in the heart of Istanbul, featuring personalised service, locally inspired design and elegant shared spaces.

How much does a stay at Shangri-La Istanbul cost?

Rates vary with the season, room category and stay conditions.

For an accurate budget, the most reliable option is to check your exact dates or ask the Concierge about available options.

What is Shangri-La Istanbul known for?

The hotel is known for attentive service, elegant spaces inspired by local culture, and the comfort expected from a grand hotel.

It also offers a spa with hammam, a fitness centre, and two restaurants: IST TOO and Shang Palace.

What can you visit on foot from Shangri-La Istanbul?

Dolmabahçe Palace is about a five-minute walk away, making it easy to visit without arranging transport.

Taksim Square, the Cemil Topuzlu open-air theatre and Ortaköy Mosque are also reachable on foot, depending on your pace.

A word from the Concierge

Shangri-La Istanbul through the Concierge's eyes

Shangri-La Istanbul is located in the heart of Istanbul, Turkey. This 5★ hotel is part of the Aman property, offering a unique experience. It is close to major tourist sites and vibrant neighborhoods, making it an ideal choice for travelers. The overall atmosphere of the hotel reflects luxury and comfort, with a design inspired by local culture. Common areas are welcoming and elegant, perfect for relaxation. What sets Shangri-La Istanbul apart is its attentive and personalized service. The hotel strives to provide a memorable experience for its guests, whether for business or leisure stays. Travelers particularly appreciate the quality of the facilities and the warm ambiance. Before you go, know that the hotel suits both couples and families. The proximity to tourist attractions makes visits easy. Consider booking in advance, especially during peak season, to secure your stay. _My tip from the Concierge:_ book your table at the hotel restaurant upon arrival, as spots are limited and fill up quickly.

Why choose Shangri-La Istanbul?

Shangri-La Istanbul is an exceptional address in Istanbul, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • In the heart of Istanbul
  • Close to major sights
  • Near the city’s lively districts
  • Design inspired by local culture
  • Elegant, welcoming shared spaces
  • Attentive, personalised service

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Wellness

3
  • Spa
  • Fitness centre
  • Hammam

Dining

3
  • Bar
  • Afternoon tea
  • 24-hour room service

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Business & events

4
  • Business centre
  • Meeting rooms
  • Private events
  • Ballroom

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service
  • Wedding services

Restaurants & bars

2 on-site dining venues.

  • IST TOO

    Restaurant

    Highlights

    • charcoal-grilled lamb wrapped in garden-fresh herbs and a fig tart inspired by Anatolia’s harvest
    Practical information
    Official website

    The concierge’s word — At IST TOO, go for the charcoal-grilled lamb wrapped in garden-fresh herbs, then finish with the fig tart inspired by Anatolia’s harvest.

  • Shang Palace

    Restaurant

    Highlights

    • steamed chili prawns in forest berry reduction and wok-seared live lobster with tobiko
    Practical information
    Official website

    The concierge’s word — At Shang Palace, go for the steamed chili prawns in forest berry reduction or the wok-seared live lobster with tobiko—two signatures not to miss.

In the press

Distinctions & affiliations

Brand
Aman Resorts

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 11:00

Cancellation

You may cancel your reservation up to 72 hours before your arrival date free of charge (3 days before arrival).

Free cancellation up to 72 hours before arrival

Pets

Pets are welcome (100 € fee).

Up to two dogs allowed per room. Guests will be charged $100 for the first dog and $60 for the second dog.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Sinanpaşa, Hayrettin İskelesi Sk. No:1, 34353 Beşiktaş/İstanbul, Türkiye

Map showing the location of Shangri-La Istanbul
© Mapbox · © OpenStreetMapView on the map

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 3,775 reviews

5/5R B

What a magnificent hotel. The staff was so accomodating and delightful. This was real luxury and to have a sushi meal and watch the boat traffic in Istanbul was a joy. If you are lucky enough to go, enjoy every…

1/5royia alhazmi

One of the worst hotel experiences I’ve ever had, and definitely not what you would expect from a Shangri-La property. During our 3-night stay, we had to change rooms multiple times due to ongoing technical issues…

5/5Ionut Duca

Our stay at Shangri-La Bosphorus was nothing short of exceptional. From the very first moment, we were welcomed by a team whose professionalism and warmth set the tone for an unforgettable experience. Every department…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 10 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Palais de DolmabahçeTourist attraction

    427 m · 5 min walk

    Dolmabahçe Palace, a five-minute walk away, is an iconic castle of Ottoman architecture.

    Practical information

    The concierge’s word — A 5-minute walk away, Dolmabahçe Palace makes a lovely break if you're in the mood for Ottoman architecture without straying far from the hotel.

  • Amphithéâtre Cemil Topuzlu de HarbiyePerforming arts

    1.4 km · 17 min walk

    Event venue located 1427 meters away, hosting various cultural and artistic events.

    Practical information

    The concierge’s word — For a cultural break in Istanbul, this performance venue hosts a range of artistic events: a good pick for a different kind of evening.

  • Taksim SquareTourist attraction

    1.7 km · 3 min by car

    Taksim Square, an iconic tourist site in Istanbul, often regarded as the heart of the city.

    Practical information

    The concierge’s word — To take the pulse of Istanbul, stop by Taksim Square early or late in the day, ideal for an urban break in the heart of the city.

  • Mosquée d'OrtaköyMosque

    2.0 km · 3 min by car

    Mosque to visit, known for its architecture and picturesque location by the water.

    Practical information

    The concierge’s word — For a peaceful break, stop by Ortaköy Mosque when you feel like taking in beautiful architecture by the water.

  • Tour de LéandreHistoric place

    2.1 km · 4 min by car

    The Maiden's Tower, an iconic historical site, is located 2.1 km away.

    Practical information

    The concierge’s word — For a historical break in Istanbul, the Maiden’s Tower suits a little escape when you feel like changing pace.

  • Palais de BeylerbeyiMuseum

    2.9 km · 5 min by car

    Museum located 2.9 kilometers away, a former Ottoman palace providing insight into the region's architecture and history.

    Practical information

    The concierge’s word — For a cultural break, Beylerbeyi Palace offers insight into Ottoman architecture and the region’s history in a former palace setting.

  • Péra / Tour de GalataHistoric landmark

    3.1 km · 5 min by car

    Historical tower three kilometers away, providing a panoramic view of Istanbul and its rich heritage.

    Practical information

    The concierge’s word — For a break between heritage and views, head to Galata Tower when you feel like taking in Istanbul as a whole.

  • Pont de GalataTourist attraction

    3.5 km · 6 min by car

    Galata Bridge, an iconic bridge in Istanbul connecting the shores of the Golden Horn.

    Practical information

    The concierge’s word — For a break between two Istanbul neighborhoods, cross the Galata Bridge and enjoy its unique link between the shores of the Golden Horn.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Besiktas SquarePark

    256 m · 3 min walk

    Park located three minutes' walk away, ideal for relaxation and enjoying the outdoors.

    Practical information

    The concierge’s word — Besiktas Square, a 3-minute walk away, is an easy outdoor break for some fresh air or a relaxed pause between plans.

  • Yıldız ParkPark

    1.3 km · 15 min walk

    Yıldız Park, an urban park providing green space for walking and relaxation.

    Practical information

    The concierge’s word — For a green break in Istanbul, Yıldız Park is ideal for a quiet stroll or a relaxing moment.

  • Nakkaştepe National GardenGarden

    2.9 km · 5 min by car

    Garden to visit, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s word — For a green break in Istanbul, head to Nakkaştepe National Garden when you feel like unwinding and enjoying a peaceful moment.

  • Parc de GülhanePark

    3.6 km · 6 min by car

    Gülhane Park, a green space suitable for walking and relaxation.

    Practical information

    The concierge’s word — For a quiet break between visits, head to Gülhane Park for a stroll or simply to unwind in a green setting.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What time can we check in and check out of the hotel?

    Check-in starts at 15:00 and check-out must be completed by 12:00. An express check-out is also mentioned among the hotel services.

  • Can I check in early?

    Early arrival depends on availability on the day. Contact the concierge to confirm the day's arrangements.

  • Is it possible to keep the room after the check-out time?

    Late check-out depends on hotel occupancy and must be validated on-site. Contact the concierge to confirm the day's arrangements.

Location & Access

  • Does the hotel have parking?

    Private parking is free, with free self-parking and valet service. Accessible parking for wheelchair users is also indicated.

  • Where is the Shangri-La Istanbul located exactly?

    The establishment is located in Besiktas, by the Bosphorus, near the Dolmabahçe Palace and Ciragan Palace. The address is Sinanpasa Mah., Hayrettin Iskelesi Sok., No.1, Besiktas, Istanbul 34353.

  • What is the distance between the hotel and the airport?

    Istanbul Airport is indicated to be 21.2 miles away and Sabiha Gokcen Airport is 18.7 miles away. The actual journey depends on traffic and mode of transport.

  • What is the best area to stay in Istanbul?

    The hotel is located in Beşiktaş, in a central and sought-after area for visiting the European side. Several sources place it near the palaces and waterfront, with convenient access to ferries.

  • What is the best hotel to visit Istanbul?

    The best hotel depends on your priorities, such as the view, access to sites, or level of service. Shangri-La Bosphorus is often chosen for its location on the Bosphorus and its luxury positioning.

  • What is the most chic district in Istanbul?

    The most chic district depends on the desired style, but Beşiktaş, Nişantaşı, and certain areas of the Bosphorus are often mentioned among the most sought after. Shangri-La Bosphorus is located in Beşiktaş, a desirable area.

  • Where is the YOTEL at Istanbul airport?

    The YOTEL at Istanbul airport is not related to Shangri-La Bosphorus, Istanbul. The hotel in question is located in Beşiktaş, in the city, and not at the airport.

  • Are airport transfers offered?

    A shuttle or airport transfer service can be arranged depending on availability. The specific terms and price must be confirmed before arrival.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Rooms and public areas have free Wi-Fi, with wired internet also available. The connection is advertised in all rooms.

  • How many rooms does the Shangri La Bosphorus hotel have?

    The hotel offers 186 non-smoking rooms and suites. Some have a view of the Bosphorus.

  • Can we request a baby cot or an extra bed?

    Free baby cots are available on request. Extra beds are offered for an additional charge.

Included Services

  • What services are included during the stay?

    The stay includes free Wi-Fi access and reception services such as express check-in. The hotel also features daily housekeeping and a 24-hour reception.

  • Is there a laundry or dry cleaning service?

    A laundry and dry cleaning service is offered, as well as a valet service. A luggage service is also mentioned by several booking listings.

  • Is room service available 24/7?

    The hotel has a concierge service and room service available 24/7. Assistance for organising transportation is also mentioned.

  • What makes Shangri-La famous in Istanbul?

    The establishment is the Shangri-La Bosphorus, Istanbul, often sought after for its Bosphorus view rooms, spa, and dining options. Its reputation also rests on its location in Beşiktaş and its five-star services.

Dining

  • What type of breakfast is offered?

    A buffet breakfast is offered at an additional cost. The price displayed on some platforms is approximately TRY 1845 for an adult and TRY 920 for a child.

  • What restaurants can be found at Shangri-La Istanbul?

    The hotel has four restaurants and bars according to its official website. Shang Palace is mentioned as one of the establishment's reference dining options.

  • Can one have coffee or a cocktail on site?

    A café and a bar/lounge are also reported among the amenities. Service hours may vary depending on the day and season.

Spa & Wellness

  • Is the spa open to hotel guests?

    The spa is available on site and treatments can be booked. The establishment also mentions a hot tub and wellness services.

  • Does the hotel have a pool?

    An indoor pool is available on site. A children's pool is also mentioned by the establishment.

  • Is there a jacuzzi or hot tub?

    A hot tub is among the leisure facilities. Access depends on the organisation of the spa and common areas.

Activities & Leisure

  • What can one do on site during the stay?

    The hotel offers an indoor pool and a gym. It also has a shopping area on site according to the Expedia listing.

  • Is the hotel well located for visiting Istanbul?

    The establishment is located near the Bosphorus and the Dolmabahçe and Ciragan palaces. It is well suited for an urban stay focused on sightseeing and walks.

  • Are there shops or shopping on site?

    A shopping area is mentioned on site. The exact options depend on the services open during your stay.

Family & Kids

  • Is the hotel suitable for families with children?

    Children are welcome at the property. A children's pool and free baby cots on request are indicated.

  • Can we have childcare at the hotel?

    A childcare service is mentioned by some booking platforms. Availability should be confirmed according to the dates of your stay.

  • Can we add an extra bed for a child?

    Extra beds can be added for an additional fee. The exact conditions depend on the type of room chosen.

Pets

  • Are pets allowed at Shangri-La Istanbul?

    Dogs and cats are accepted, with a limit of one pet per accommodation and a maximum weight of 49 pounds. Pet stay fees are indicated.

  • What are the rules for bringing a pet?

    Pets cannot be left unattended in the room. Bowls for food and water as well as a pet-sitting service are mentioned.

  • Are assistance dogs admitted without charge?

    Assistance animals are accepted and exempt from fees. Other animals remain subject to the property's conditions and fees.

Accessibility

  • Is the hotel suitable for people with reduced mobility?

    Wheelchair access is reported, including for parking. Some common areas also have suitable facilities.

  • Is there accessible parking on site?

    Accessible parking and facilities are mentioned by booking listings. Specific details vary according to the hotel's spaces.

  • Can we request a room adapted to specific needs?

    Hypoallergenic rooms are cited by KAYAK. The exact type of room should be requested at the time of booking.

Billing & Policies

  • What is the hotel's cancellation policy?

    Cancellation depends on the rate booked. A travel sheet indicates a standard policy of 24 hours before 4 PM on the day of arrival, but it is necessary to check the conditions of the chosen rate.

  • Are there any city taxes to pay?

    Taxes and fees may apply depending on the rate and services consumed. Contact the concierge to confirm the terms for the day.

  • Is breakfast included in the room price?

    The buffet breakfast is charged extra on several booking channels. The amount indicated is approximately TRY 1845 for an adult and TRY 920 for a child.

  • Is the Shangri-La Istanbul a luxury hotel?

    The hotel is generally described as a five-star address, with views of the Bosphorus, a spa, and several restaurants. Travel reviews rank it among the high-end establishments in Istanbul.

  • How much does a stay at the Shangri-La in Istanbul cost?

    The budget depends on the season, the area, and the level of comfort chosen. For Shangri-La Bosphorus, the rates observed on the consulted platforms vary according to the dates and available offers.

  • What budget for a week in Istanbul?

    Istanbul can be visited with very variable budgets depending on the season and type of accommodation. Central districts like Beşiktaş, Taksim, and Sultanahmet significantly affect the overall cost of the stay.

  • What is the price of a night at Shangri-La Paris?

    The rate for a night at Shangri-La Paris is not provided by this establishment in Istanbul. This question pertains to another hotel and does not apply to Shangri-La Bosphorus, Istanbul.

Sustainability

  • Does the hotel implement enhanced hygiene measures?

    The hotel indicates that it applies professional cleaning and disinfection measures. Options for contactless check-in and check-out are also mentioned.

  • Does the hotel offer more responsible dining practices?

    Dining options with individually packaged portions are mentioned by booking platforms. This reduces direct handling of food.

  • Does the hotel communicate about a sustainability approach?

    The booking sheet mentions professional housekeeping services and enhanced safety measures. No detailed environmental programme is communicated in the consulted sources.

The Concierge answers — Shangri-La Istanbul

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can a private transfer be booked from the airport to the hotel?

    The concierge can arrange a private transfer between the hotel and the airport according to the desired schedule. It is recommended to specify the number of passengers and the volume of luggage.

  • Is it possible to have a car with a driver during the stay?

    The concierge can book a vehicle with a driver for city travel. The service can be adapted for a late-night arrival or an early morning departure.

  • How can one easily reach the docks to cross the Bosphorus?

    The concierge can indicate the most convenient way to reach the Beşiktaş ferries from the hotel. The journey may vary depending on the time and traffic.

  • Can a taxi be requested at a specific time?

    The concierge can book a taxi or arrange for a pick-up at a fixed time. It is recommended to confirm the exact address and desired time in advance.

Restaurant Reservations

  • Can the concierge book a table at a gourmet restaurant?

    Reservations are made through the concierge for the hotel restaurants and popular tables in the area. It is advisable to plan ahead for weekend dinners.

  • How to book at the Shang Palace restaurant?

    The concierge can check availability for the Shang Palace or other tables in the hotel. Timings and options may vary depending on the day.

  • Can the weekend brunch be booked in advance?

    The concierge can organise a brunch according to the restaurant's schedule. It is recommended to inquire about the time slots and conditions for the day.

  • Can a special menu be requested for an occasion?

    The concierge can prepare a dinner for a special request, such as a vegetarian menu or a birthday. Requests should be communicated in advance.

Spa Bookings

  • How to book a massage at the spa?

    The concierge can book a treatment at the hotel spa according to availability. It is recommended to indicate the preferred time and any possible contraindications.

  • Can a couple's treatment be booked?

    The concierge can confirm the treatments available for a duo visit. Private slots generally need to be reserved in advance.

  • Are there spa treatments suitable for families?

    The concierge can check for family-friendly treatments when they are offered. It is helpful to specify the ages of the children involved.

Excursions & Cultural Visits

  • Can a guided tour of Dolmabahçe Palace be arranged?

    The concierge can organise a guided tour of nearby palaces and monuments. It is recommended to choose between a private or group tour depending on the budget.

  • Can the concierge organise a full day of sightseeing?

    The concierge can propose a customised tour in historic Istanbul. Timings, transfers, and tickets can be coordinated in advance.

  • Can a private cruise on the Bosphorus be booked?

    The concierge can book a cruise on the Bosphorus subject to local availability. It is advisable to specify the type of experience desired, whether private or shared.

  • What cultural outings are easy to organise from the hotel?

    The concierge can direct guests to cultural experiences based on the season, such as museums or historic districts. Availability varies according to opening days.

Special Occasions

  • Can a romantic surprise be prepared in the room?

    The concierge can organise a surprise in the room with flowers, cake, or decorations. Special requests should be communicated well in advance.

  • Can the concierge assist with a birthday?

    The concierge can coordinate a birthday with personalised services. It is recommended to specify the age, time, and desired style.

  • Is it possible to arrange a VIP welcome?

    The concierge can arrange a VIP welcome depending on the available services. Requests often depend on preparation time and client preferences.

Shopping & Luxury Services

  • Can the concierge recommend luxury boutiques in Istanbul?

    The concierge can recommend nearby luxury boutiques and arrange private transportation. Opening hours may vary by store.

  • Can a quick laundry service be requested?

    The concierge can organise a laundry or alteration service as needed. It is advisable to drop off items early enough.

  • Can personal shopping assistance be arranged?

    The concierge can provide an assistant for high-end shopping. The service may include transport, boutique scouting, and appointment coordination.

Family Activities

  • What activities are available for children?

    The concierge can suggest child-friendly activities based on age. It is recommended to specify the family's preferences and available time.

  • Can a family outing be booked without travelling far?

    The concierge can organise family outings to easily accessible sites. Tickets and transfers can be prepared in advance.

Personalized Experiences

  • Can the concierge create a customised stay?

    The concierge can create a tailored programme based on the interests of the stay. Requests can combine gastronomy, culture, spa, and private transport.

  • Can experiences be personalised according to our wishes?

    The concierge can adapt certain services to dietary preferences or private celebrations. It is recommended to communicate needs at the time of booking.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.

        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.

        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.

        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.

        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.

        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits