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5★ · Dubaï

Mandarin Oriental Jumeirah

Jumeirah Beach Road - Jumeirah - Jumeirah 1 - Dubai - Émirats arabes unis, Dubaï

4.74.7/55,241 reviews · Google rating
  • Views over the Arabian Gulf
  • Beachfront address in Dubai
  • Contemporary, elegant design
  • Central base for exploring Dubai

Hotel 5-star in Dubai, United Arab Emirates, in the heart of Dubai, featuring Persian Gulf views, attentive service and contemporary design.

Where is Mandarin Oriental Jumeirah located in Dubai?

The hotel is in Dubai on the beachfront, with views over the Arabian Gulf.

Its location works well for combining a seaside stay with access to city attractions, with support from the concierge team.

What restaurants are at Mandarin Oriental Jumeirah?

The hotel offers an extensive dining line-up, with 11 venues including restaurants, bars, lounges and a tea room.

Among the notable options on site, Tasca by José Avillez holds 1 MICHELIN Star.

What budget should you plan for a stay at Mandarin Oriental Jumeirah?

Rates vary depending on travel dates, room or suite category, and booking conditions.

For an accurate budget, it is best to check your exact dates or ask the Concierge for the most suitable options.

A word from the Concierge

Mandarin Oriental Jumeirah through the Concierge's eyes

Mandarin Oriental Jumeirah is located in Dubai, United Arab Emirates, offering stunning views of the Persian Gulf. This 5★ hotel is part of the Mandarin Oriental property, known for its exceptional service and refined atmosphere. The modern and elegant setting attracts travelers seeking luxury and comfort.

What sets this establishment apart is its sophisticated ambiance and attention to detail. Guests appreciate the quality of service and commitment to excellence. The contemporary design and top-notch facilities create a memorable experience for every visitor.

Before you go, know that this hotel suits both couples and business travelers. The central location allows easy access to local attractions. Peak seasons can be busy, so plan your stay accordingly.

_My tip from the Concierge: consider booking in advance to enjoy the best rates and secure your stay at this popular hotel._

Why choose Mandarin Oriental Jumeirah?

Mandarin Oriental Jumeirah is an exceptional address in Dubaï, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Views over the Arabian Gulf
  • Beachfront address in Dubai
  • Contemporary, elegant design
  • Central base for exploring Dubai

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

2
  • Spa
  • Outdoor pool

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

11 on-site dining venues, including 1 Michelin star.

  • Netsu Bar

    Bar

    Highlights

    • Japanese-inspired
    • A Japanese-Inspired Cocktail Bar.
    Practical information

    The concierge’s wordFor a Japanese-inspired drink, slip into Netsu Bar: just the spot for the mood and Japanese-inspired cocktails.

  • Casa Amor

    Restaurant

    Highlights

    • Modern Southern French
    • a bohemian-inspired social beach house and restaurant blending dining, entertainment and art, just steps away from the sea.
    Practical information

    The concierge’s wordFor dinner almost by the water, Casa Amor blends a bohemian spirit, modern Southern French cuisine, art, and a stylish social atmosphere.

  • The Bay

    Brasserie

    Highlights

    • Refined Mediterranean Cuisine
    Practical information

    The concierge’s wordAt The Bay, keep it simple: a brasserie with refined Mediterranean flair, ideal when you want an elegant table without any fuss.

  • Tasca by José Avillez

    1 Michelin star

    Restaurant

    Chef: José Avillez
    Chef: José Avillez

    Highlights

    • Portuguese
    • leave room for dessert to taste their freshly baked pastéis de nata!
    Practical information

    The concierge’s wordAt Tasca by José Avillez, enjoy the restaurant’s Portuguese spirit and save room for the freshly baked pastéis de nata.

  • Netsu by Ross Shonhan

    Restaurant

    Chef: Ross Shonhan
    Chef: Ross Shonhan

    Highlights

    • Japanese Contemporary
    • menu highlights include dishes cooked over rice straw on the Warayaki grill.
    Practical information

    The concierge’s wordAt Netsu by Ross Shonhan, let yourself be guided toward contemporary Japanese dishes kissed by the Warayaki grill, the house signature over rice straw.

  • Beluga Restaurant and Lounge

    Restaurant

    Highlights

    • Caviar
    • The ultimate caviar experience.
    Practical information

    The concierge’s wordIf you’re after the ultimate caviar experience at Mandarin Oriental Jumeirah, book Beluga Restaurant and Lounge without hesitation.

  • In-Room Dining

    Highlights

    • Enjoy a thoughtfully prepared dining experience, served in the comfort of your room or suite.
    Practical information

    The concierge’s wordIf you’d rather dine without leaving your room or suite, In-Room Dining is a thoughtful and very comfortable choice.

  • Noor Lounge

    Lounge

    Highlights

    • Time for tea
    Practical information

    The concierge’s wordFor an elegant break at Mandarin Oriental Jumeirah, head to Noor Lounge at tea time.

  • Sun Vibe

    Bar

    Highlights

    • Feel the vibe
    Practical information

    The concierge’s wordFor an easygoing moment, head to Sun Vibe: a bar with a fitting name, perfect for simply going with the vibe.

  • The Club Lounge

    Lounge

  • The Mandarin Cake Shop

    Tea room

    Highlights

    • Cakes & Patisseries
    • Brilliantly creative tasting menus partnered with Krug champagne in a sophisticated, intimate restaurant.
    Practical information

    The concierge’s wordFor a refined break, head to The Mandarin Cake Shop: its cakes and pastries are well worth it in a true tea-room spirit.

In the press

Awards & recognitions

Official distinctions and recognitions awarded to this property.

  • 1 MICHELIN Star — Tasca by José Avillez
    Guide MICHELIN
    View source

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
1963 (Wikidata)

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

3 Days prior to arrival

Free cancellation up to 72 hours before arrival

Pets

Pets are not allowed.

No pets and no service animals are allowed at this property.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Jumeirah Beach Road - Jumeirah - Jumeirah 1 - Dubai - Émirats arabes unis

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 5,241 reviews

5/5My Self

Wonderful hotel,absolutely superb,in top 5 in Dubai. Service is great,food is fresh and beautifully presented,beach and swimming pool are clean,relaxing and calm. Assistant of the manager Mr.Suman was so helpful and…

5/5Suzanne Kroon

We’ve been coming to the Mandarin Oriental Jumeira, Dubai for years now, and it truly feels like our happy place. Especially the Sun Vibe pool the perfect spot to completely relax for the day, enjoy the atmosphere, and…

5/5Hind Beljafla

My visit to Mandarin Oriental Jumeira was honestly one of those experiences that just stay with you. I got to try the spa, spend time at the pool and beach, and enjoy the food, and every single part of it was just…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 18 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Jumeirah Public Beach 02 - Walking BoardTourist attraction

    1.5 km · 18 min walk

    Public beach in Dubai, perfect for walking along the sea and enjoying the scenery.

    Practical information

    The concierge’s wordPerfect for a waterside break: come for a stroll at the end of the day to enjoy the scenery and slow the pace.

  • The Green Planet DubaiZoo

    1.5 km · 18 min walk

    Zoo 1500 meters away, providing an immersive experience in a tropical environment.

    Practical information

    The concierge’s wordFor a change of scene in Dubai, The Green Planet Dubai offers a tropical immersive setting, ideal if you’re craving greenery and a calm break.

  • Mosquée KhadriMosque

    2.1 km · 4 min by car

    Mosque in Dubai, an important place of worship for the Muslim community.

    Practical information

    The concierge’s wordFor a peaceful pause in Dubai, Khadri Mosque suits you if you're looking for a place of worship important to the Muslim community.

  • Mosquée JumeirahMosque

    2.4 km · 4 min by car

    Jumeirah Mosque, an iconic place of worship open to visitors, located 2364 meters away.

    Practical information

    The concierge’s wordFor a cultural break in Dubai, Jumeirah Mosque suits a visit if you're looking for an emblematic place of worship open to visitors.

  • Sky Views ObservatoryObservation deck

    2.6 km · 4 min by car

    Sky Views Observatory, an observation deck providing panoramic views of Dubai.

    Practical information

    The concierge’s wordFor a panoramic break over Dubai, head to Sky Views Observatory late in the day, ideal if you want to get a feel for the city.

  • Musée du FuturMuseum

    3.1 km · 5 min by car

    Museum three kilometers away, dedicated to exploring innovations and future technologies.

    Practical information

    The concierge’s wordIf you're in the mood for an inspiring break, the Museum of the Future offers a dive into tomorrow’s innovations and technologies.

  • Al Satwa Al Kabeer MasjidMosque

    3.1 km · 5 min by car

    Mosque located 3,122 meters away, providing insight into Islamic architecture.

    Practical information

    The concierge’s wordFor a peaceful break in Dubai, stop by Al Satwa Al Kabeer Masjid for a lovely glimpse of Islamic architecture.

  • Dubai OperaOpera house

    3.1 km · 5 min by car

    Opera house in Dubai, hosting a variety of performances from opera to dance and music.

    Practical information

    The concierge’s wordFor an elegant evening, Dubai Opera offers a cultural interlude with varied performances, from opera to dance and music.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Bulgari Hotel Yacht ClubMarina

    2.0 km · 3 min by car

    Marina located in Dubai, providing facilities for yachts and water activities.

    Practical information

    The concierge’s wordFor a waterside break, this marina is well suited to a calm moment around yachts and nautical activities.

  • Al Hudaiba Community Facility-2Park

    3.3 km · 6 min by car

    Community facility in Dubai, providing administrative services and public spaces.

    Practical information

    The concierge’s wordHandy for a useful break, this park with administrative services and public spaces works well if you want to combine an errand with a quiet pause.

  • Burj ParkPark

    3.4 km · 6 min by car

    Burj Park, an urban park providing green space to relax and enjoy views of the city.

    Practical information

    The concierge’s wordFor a green break between plans, Burj Park offers a pleasant setting to unwind and enjoy views of the city.

  • Al Safa ParkPark

    3.6 km · 6 min by car

    Park in Dubai, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break between plans, Al Safa Park offers a simple setting to unwind and enjoy nature.

  • Night Beach 24/7Park

    4.4 km · 7 min by car

    Night Beach 24/7, a park open at all hours, ideal for relaxing outdoors.

    Practical information

    The concierge’s wordPerfect for an open-air break at any hour, especially if you’re after a calm moment to unwind without any constraints.

Places to visit nearby

The sights, landmarks and walks I recommend around Mandarin Oriental Jumeirah — each place has its own detailed guide.

Around the hotel

Our full Dubaï guide

Dubai pairs statement architecture, high luxury, desert culture and a distinctly international way of life.

Read the Dubai guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • Where is Mandarin Oriental Jumeirah located in Dubai?

    The hotel is located on Jumeirah Beach Road, in the Jumeira 1 area, by the sea with views of the Arabian Gulf and the Dubai skyline.

  • Why did they destroy the Mandarin Oriental hotel?

    The hotel opened in 2019 at Jumeirah Beach and has not been destroyed; mentions of demolition refer to other former Mandarin Oriental hotels around the world.

  • What is the distance between the hotel and the airport?

    The hotel is approximately 20 minutes by car from Dubai International Airport, which is about 12 km depending on the route.

  • In which area of Dubai is Mandarin Oriental Jumeirah located?

    The hotel is located in the Jumeira 1 area, along Jumeirah Beach, about 10 minutes' drive from Downtown Dubai and close to La Mer.

  • How long does it take to get from the hotel to Downtown Dubai?

    From the hotel, it takes about 10 minutes by car to reach Downtown Dubai and around twenty minutes to Dubai Marina, depending on traffic.

  • Does the hotel offer a view of the sea and the Dubai skyline?

    The resort is located directly on Jumeirah Beach, offering sea views on one side and views of the skyline and Burj Khalifa on the other.

  • What are the most convenient ways to reach the hotel from Dubai airport?

    The main means of access from the airport are taxi, private transfers arranged by the hotel, and chauffeur-driven cars; the journey takes approximately 20 minutes depending on traffic.

Rooms & Amenities

  • How many rooms does Mandarin Oriental Jumeirah have in Dubai?

    Mandarin Oriental Jumeira, Dubai has approximately 251 rooms and suites in total.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge in the rooms and in some common areas of the hotel for guests.

  • What are the rooms at Mandarin Oriental Jumeirah like in terms of size and comfort?

    The rooms are contemporary, generally starting from around 55 m², with marble bathrooms, shower and bathtub, seating area and often a balcony.

  • What amenities can be found in the hotel rooms?

    The rooms are equipped with air conditioning, television, safe, minibar, coffee machine, bathroom with premium toiletries and daily housekeeping service.

  • Does the hotel offer smoking rooms or is it entirely non-smoking?

    The rooms and common areas are non-smoking, with designated outdoor smoking areas for guests who wish to smoke.

  • How does Mandarin Oriental Jumeirah stand out from other luxury hotels in Dubai?

    Mandarin Oriental Jumeira, Dubai stands out for its beachfront location in Jumeirah, its urban resort-style service, and its MICHELIN-starred restaurant Tasca, unlike 7-star hotels such as Burj Al Arab.

Arrival & Departure

  • Is Mandarin Oriental Dubai open?

    Mandarin Oriental Jumeira, Dubai is a luxury 5-star beachfront hotel, open and operational.

  • What are the check-in and check-out times at Mandarin Oriental Jumeirah?

    Check-in starts from 3 PM and check-out must be done before noon, subject to the timings on the day of your stay.

  • Does the hotel have parking?

    Yes, a private parking with self-parking and valet service is offered free of charge to hotel guests.

  • Can I check in early?

    Early check-in is possible subject to availability and may incur additional charges; the request must be confirmed prior to arrival.

  • Are airport transfers offered?

    A 24-hour airport shuttle service is available upon request, at an additional cost per person and per trip.

  • Is the reception of Mandarin Oriental Jumeirah open 24 hours a day?

    The reception is open 24 hours a day, with concierge service, luggage service, and late check-in possible depending on the time of arrival.

Billing & Policies

  • Is Mandarin Oriental owned by Ambani?

    Mandarin Oriental Jumeira, Dubai is owned by the Mandarin Oriental Hotel Group, listed in Hong Kong, and is not owned by Ambani or Bill Gates.

  • What is the hotel's cancellation policy?

    Standard bookings generally allow for free cancellation up to 3 days before arrival; fees may apply thereafter.

  • Are there any occupancy taxes to pay?

    In Dubai, no occupancy tax per person is applied, but a tourism tax (tourism dirham) per room per night is typically added to the final bill.

  • What is the average price for a night at Mandarin Oriental Jumeirah?

    Rates vary significantly depending on the season, room type and events, with indicative ranges from around 270 USD to over 19,000 USD per night for certain suites.

  • What payment methods are accepted at the hotel?

    Payments are generally accepted in UAE dirhams and by major international credit cards; some online bookings may require a guaranteed credit card.

  • Are there any additional fees or taxes to consider on top of the room price?

    A tourist tax per night and per room is added to the bill; some prepaid rates may be non-refundable depending on the chosen conditions.

Dining

  • What type of breakfast is offered?

    A buffet breakfast is served, with a wide international selection, hot dishes, and fresh options; it is generally offered at The Bay restaurant for an additional charge per person.

  • What restaurants are available at Mandarin Oriental Jumeirah?

    In addition to The Bay, the hotel offers several restaurants and bars, including Tasca by José Avillez, a Michelin-starred Portuguese restaurant, and other dining and lounge options.

  • Does the hotel offer 24-hour room service?

    A 24-hour room service is available, allowing guests to order food and drinks to their room at any time according to the current menu.

Pets

  • Are pets allowed at Mandarin Oriental Jumeirah?

    Pets and assistance animals are not allowed in the establishment.

Spa & Wellness

  • Does the hotel have a swimming pool?

    The property features several outdoor pools, including 5 pools and a children's pool, as well as a rooftop pool reserved for adults.

  • What type of spa and wellness treatments are offered at Mandarin Oriental Jumeirah?

    The hotel's spa is spacious and offers massages, facials, wellness rituals, as well as a thermal area with sauna and other facilities.

  • Is access to the gym and fitness facilities included?

    Access to the fitness centre is included for guests, with modern equipment and fitness or yoga classes offered according to the schedule.

Activities & Leisure

  • Does the hotel have direct access to the beach?

    The property has direct access to a private or semi-private beach, with sun loungers and beach service for guests.

  • What activities are available on-site at Mandarin Oriental Jumeirah?

    Facilities include a fitness centre, spa, pools, children's playground, kids' club, beach access, and recreational activities.

  • What are the opening hours of the hotel pools?

    The outdoor pools, including the children's pool, are generally accessible between 7 am and 6 pm, subject to seasonal adjustments.

  • Can the hotel host private events, weddings or business meetings?

    For group bookings, weddings or events, the hotel has dedicated spaces and specialised teams; prior request is necessary.

Included Services

  • Is Wi-Fi paid or included in the room rate?

    High-speed Wi-Fi is included at no extra charge for guests in the rooms; access in all public areas may depend on the spaces.

  • What are the customer reviews for Mandarin Oriental Jumeirah in Dubai?

    Online reviews generally describe the hotel as a luxury resort with excellent service, very good breakfast, pleasant pools and an ideal location between the beach and the city.

  • Does the room rate always include breakfast or other meals?

    Rates vary by season, with some including only accommodation and others including breakfast; meals are not always included.

  • Does Mandarin Oriental Jumeirah offer special deals or stay packages?

    Yes, the hotel often offers special deals and packages (extended stays, wellness, family, gastronomy), available at the time of booking or by contacting the establishment.

Family & Kids

  • Does the hotel have a kids club for children?

    A kids club and a play area are available, along with supervised activities for younger children, subject to timings and age.

  • Can we get a baby cot or an extra bed in the room?

    Baby cots are provided free of charge upon request, and extra beds are available for an additional fee per night.

  • Is a babysitting service available at the Mandarin Oriental Jumeirah?

    A childcare service is offered through licensed providers, subject to availability and additional charges.

Accessibility

  • Is the hotel suitable for people with reduced mobility?

    The majority of public areas, including main access points, are designed with facilities accessible to people with reduced mobility; some dedicated equipment is available.

  • Are there rooms specifically adapted for wheelchair users?

    Accessible rooms equipped for people with reduced mobility are offered subject to availability; it is advisable to request them at the time of booking.

Sustainability

  • What hygiene and safety measures does the hotel apply for rooms and common areas?

    The hotel implements enhanced cleaning protocols, with regular disinfection, laundry washed at high temperatures, and distancing measures in common areas.

  • Has the hotel implemented measures to reduce health risks and improve indoor air quality?

    The establishment limits smoking to designated areas and provides hand sanitiser dispensers and contactless check-in/check-out options, contributing to a healthier environment.

  • Does Mandarin Oriental Jumeirah implement more responsible practices in the daily management of the hotel?

    Certain services, such as Wi-Fi access and cleaning, are optimised to limit unnecessary contact and reduce paper use, in a more responsible approach.

The Concierge answers — Mandarin Oriental Jumeirah

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Dubai Airport and Mandarin Oriental Jumeirah?

    The concierge can organise a private transfer in a sedan or luxury vehicle between Dubai Airport and the hotel, with personalised welcome according to your flight schedule.

  • Is it possible to book a car with a driver to get around the city during my stay?

    The concierge can book a chauffeur service by the hour for your trips to Downtown Dubai, Dubai Marina or the Dubai Mall.

  • Can you arrange a limousine transfer from the hotel for a business meeting?

    The concierge can book limousine transfers or high-end vehicles for events, business meetings or dinners in the city.

  • Can the concierge arrange transport to the main shopping centres in Dubai?

    The concierge can advise and organise transfers to the main malls in Dubai and iconic attractions such as Burj Khalifa or Palm Jumeirah.

Restaurant Reservations

  • Can you book a table in the restaurants of Mandarin Oriental Jumeirah?

    Reservations are made through the concierge, who can secure tables in the hotel's restaurants such as Tasca or Netsu, as well as in Dubai's fine dining establishments.

  • Is it possible to book a restaurant with a view of Burj Khalifa from the hotel?

    The concierge can recommend and reserve restaurants with views of Burj Khalifa or rooftop options according to your culinary preferences.

  • Can you organise a romantic dinner on the beach or outdoors?

    The concierge can organise a romantic dinner on the beach or on the terrace, subject to availability and weather conditions.

Spa Bookings

  • How do I book a treatment at the spa of Mandarin Oriental Jumeirah?

    Reservations are made through the concierge or the spa to schedule massages, facials and wellness rituals according to your availability.

  • Can the concierge advise me on the best spa treatments to book?

    The concierge can recommend signature spa treatments and book a suitable time slot before or after your activities in the city.

  • Is it possible to book a duo cabin for a couple's treatment at the spa?

    The concierge can check availability and reserve duo cabins or private spa suites for couple treatments.

Excursions & Cultural Visits

  • Can you organise a guided tour of the main cultural sites in Dubai from the hotel?

    The concierge can organise private tours of the old town, Dubai Museum, Jumeirah Mosque, or the nearby Etihad Museum.

  • Is it possible to book a desert safari with pick-up from the hotel?

    The concierge can book a 4x4 desert safari with dinner, shows, and round-trip transfers from the hotel.

  • Can the concierge take care of tickets for Burj Khalifa or Dubai Frame?

    The concierge can obtain tickets and transfers for Burj Khalifa, Dubai Frame, Dubai Opera, and other iconic attractions.

Special Occasions

  • Can you help organise a marriage proposal in the room or on the beach?

    The concierge can arrange a romantic room decoration with petals, candles, and a personalised setup for a marriage proposal.

  • Is it possible to have a personalised birthday cake prepared in the room?

    The concierge can order personalised cakes, flowers, and music to celebrate a birthday or special event at the hotel.

  • Can you organise a professional photo shoot at the hotel for a special occasion?

    The concierge can coordinate private photo shoots in the hotel or on the beach to capture a birthday, engagement, or family stay.

Shopping & Luxury Services

  • Can you organise a personal shopper for a luxury shopping session in Dubai?

    The concierge can arrange a personal shopper service and transport to the luxury boutiques of Dubai Mall or Mall of the Emirates.

  • Is it possible to book a hairdresser or makeup artist through the hotel?

    The concierge can recommend and book high-end hair or beauty salons nearby or arrange an in-room service.

  • Can you have flowers or gifts delivered to my room before my arrival?

    The concierge can arrange for the delivery of flowers, gifts, or special items purchased in the city or through partners to the room.

Family Activities

  • Can the concierge recommend child-friendly activities near the hotel?

    The concierge can suggest and book family activities such as water parks, aquariums, theme parks, and child-friendly outings.

  • Is it possible to book a babysitter or childcare service?

    The concierge can arrange a childcare service through approved providers, subject to prior reservation and availability.

  • Can you inform me about the hours and activities of the hotel’s kids club?

    The concierge can provide the hours and access details for the hotel’s kids club and may assist in enrolling children in certain activities.

Personalized Experiences

  • Can you create a personalised itinerary for a first stay in Dubai?

    The concierge can design a tailored itinerary combining beach, sightseeing, dining, and shopping based on the duration of your stay.

  • Is it possible to organise a private cruise or a helicopter tour from the hotel?

    The concierge can organise private experiences such as yacht cruises, helicopter tours, or exclusive dinners through selected partners.

  • Can the concierge organise a complete wellness programme during my stay at Mandarin Oriental Jumeirah?

    The concierge can assist in planning a wellness stay with spa sessions, yoga classes, and relaxation activities within the hotel.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits