Skip to main content
MC

The gallery

Hotel gallery

12 photos

5★ · Paris · Île-de-France

Mandarin Oriental, Paris

251 rue Saint-Honoré, 75001 Paris

4.74.7/52,656 reviews · Google rating
  • Distinction Palace — Atout France
  • 135 chambres et suites
  • 5 étoiles Michelin
  • The Spa at Mandarin Oriental, Paris

5-star hotel in Paris, 486 m from Jardin des Tuileries, featuring a 2-Michelin-starred restaurant, inner garden and spa with hammam.

Is Mandarin Oriental, Paris a hotel?

Mandarin Oriental, Paris is a five-star hotel on Rue Saint-Honoré.

It is not hotel. Its appeal lies in its central address, inner garden and dining venues.

Who is the chef at Mandarin Oriental, Paris?

Dining is spread across several venues, with different chefs depending on the restaurant.

Camélia is led by Nina Haradji, while Sur Mesure by Thierry Marx carries Thierry Marx's signature.

What makes Mandarin Oriental, Paris distinctive for a stay in Paris?

The hotel combines a very central address at 251 Rue Saint-Honoré with an inner garden, which is rare in this area.

Madeleine and Tuileries stations are a two-minute walk away, and the spa includes an indoor pool, hammam and fitness room.

A word from the Concierge

Mandarin Oriental, Paris through the Concierge's eyes

At 251 rue Saint-Honoré, the Mandarin Oriental, Paris rises as a discreet retreat amidst the bustling 1st arrondissement. Upon entering, the Parisian hustle fades away, replaced by a serene atmosphere thanks to a meticulously landscaped inner garden. This rare garden in the historic district invites visitors to a moment of tranquility, just steps from Place Vendôme.

From the hotel, Galerie de la Madeleine is a 5-minute walk away. Jardin des Tuileries and the Musée des Arts décoratifs can both be reached in 6 minutes. Madeleine and Tuileries metro stations are 2 minutes away on foot, making it easy to move across Paris.

Dining spans four venues. Camélia, led by Nina Haradji, draws on French gastronomic tradition. Sur Mesure by Thierry Marx holds two Michelin stars. Florent Pietravalle's Lutetia pop-up adds a Mediterranean restaurant with one Michelin star. In total, the hotel carries five Michelin stars in the Guide Michelin.

The Spa at Mandarin Oriental, Paris includes an indoor swimming pool, hammam and fitness center. Booking-only experiences include Thierry Marx's masterclass, limited to 6 participants. The wellness journey features a 90-minute signature treatment. A private dinner in the garden, the Chef's Table and a rue Saint-Honoré shopping experience complete this Palace address in Paris.

Why choose Mandarin Oriental, Paris?

Mandarin Oriental, Paris is an exceptional address in Paris (Île-de-France), chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • Distinction Palace — Atout France
  • 135 chambres et suites
  • 5 étoiles Michelin
  • The Spa at Mandarin Oriental, Paris
  • Conciergerie 24/24
  • Service voiturier

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

4
  • Spa
  • Indoor pool
  • Fitness centre
  • Hammam

Dining

3
  • Michelin-starred restaurant
  • Fine-dining restaurant
  • Bar

Services

3
  • 24-hour concierge
  • Valet parking
  • Laundry service

Family & pets

1
  • Pets allowed

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Private dining room
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Gastronomic Masterclass with Thierry Marx

    Join an exclusive culinary experience with Thierry Marx, the two-Michelin-starred chef of Sur Mesure. This intimate masterclass, limited to six participants, immerses you in the chef’s creative universe. Discover avant-garde techniques defining his cuisine and craft a signature dish under his supervision. The session concludes with a private tasting paired with a wine selected by the sommelier.

    Booking requiredReservation required
  • Wellness Journey at the Spa

    Indulge in a full day of relaxation at The Spa at Mandarin Oriental, Paris. Begin with a 90-minute signature treatment using premium French cosmetics. Continue with private access to the indoor pool and hammam. A specially curated wellness meal will be served at Camélia to extend this serene interlude.

    Booking requiredReservation required
  • Private Dinner in the Garden

    Experience a unique evening in the inner garden of Mandarin Oriental, Paris, a haven of tranquillity in the heart of the city. A bespoke gastronomic menu, crafted by Chef Nina Haradji, will be served in an intimate setting. Perfect for a special occasion or a romantic experience, with dedicated service throughout the evening.

    Booking requiredReservation required
  • Chef’s Table at Sur Mesure

    Step into the heart of the two-Michelin-starred Sur Mesure by booking the Chef’s Table. This immersive experience allows you to witness the behind-the-scenes of haute cuisine while enjoying a tasting menu specially curated by Thierry Marx. Each dish is presented and explained by the chef or his team.

    Booking requiredReservation required
  • Shopping Experience on Rue Saint-Honoré

    Enjoy personalised access to the exclusive boutiques of Rue Saint-Honoré, accompanied by a dedicated personal shopper. This experience includes private appointments with partner luxury houses, tailored styling advice, and delivery of your purchases directly to your suite.

    Booking requiredReservation required
  • Parisian Picnic in the Garden

    Discover the Parisian art of living with a chic picnic in the inner garden of Mandarin Oriental, Paris. Prepared by the hotel’s chefs, this basket includes a selection of refined dishes paired with a bottle of champagne or wine, based on your preference. Perfect for a sunny afternoon.

    Booking requiredReservation required

Restaurants & bars

3 on-site dining venues, including 3 Michelin stars.

  • Camélia

    French gastronomic tradition

    Chef: Nina Haradji
    Chef: Nina Haradji
    Practical information

    The concierge’s wordAt Camélia, you come for refined French gastronomic tradition, thoughtfully led by Chef Nina Haradji.

  • Lutetia pop-up

    1 Michelin star

    Mediterranean

    Chef: Florent Pietravalle
    Chef: Florent Pietravalle
    Practical information

    The concierge’s wordFor a Mediterranean interlude by Florent Pietravalle, book Lutetia pop-up: a one-Michelin-star table well worth the detour.

  • Sur Mesure by Thierry Marx

    2 Michelin stars

    Restaurant

    Chef: Thierry Marx
    Chef: Thierry Marx
    Practical information

    The concierge’s wordAt Sur Mesure by Thierry Marx, settle in for a two-Michelin-starred table shaped by chef Thierry Marx’s precise signature.

Spa & wellness

The Spa at Mandarin Oriental, Paris

The Spa at Mandarin Oriental, Paris features an indoor pool, a hammam, and a fitness room. The spa also includes an indoor swimming pool and a dedicated workout space.

Facilities & treatments

  • Indoor swimming pool
  • Hammam
  • Fitness center
Practical informationOpen 24 hours.
Hours :
Open 24 hours.

The concierge’s wordIf you want to alternate relaxation and exercise, this spa is a good fit for the indoor pool and fitness room.

In the press

Awards & recognitions

Official distinctions and recognitions awarded to this property.

Distinctions & affiliations

Labels & distinctions
Forbes Travel Guide Five-Star

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
2011 (Wikidata)
Architect
Jean-Michel Wilmotte (Wikidata)

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are welcome at no extra charge.

Pets are accepted with no size limit and free of charge.

Wi-Fi

Complimentary Wi-Fi in all rooms.

Location & access

Address: 251 rue Saint-Honoré, 75001 Paris

View on the map

Official website

Google listing

Getting there

  • Metro Madeleine
    131 m · 2 min walk
  • Metro Tuileries
    149 m · 2 min walk
  • Metro Concorde
    152 m · 2 min walk
  • Metro Opéra
    246 m · 3 min walk

Guest reviews

4.7 / 5 · 2,656 reviews

5/5Travis Kawena

Stayed at the Mandarin Oriental Paris for 3 nights and had an excellent experience from start to finish. The staff was incredibly friendly, attentive, and always willing to help with anything needed throughout the…

5/5Karla Munoz Labart

We loved our stay. The level of hospitality we received from the team was exceptional. So welcoming, friendly and warm. We felt at home the minute we stepped into the lobby. This continued throughout our stay and we…

5/5Brittney

This review is only for the restaurant Camélia. The restaurant Camélia inside of the hotel is magnificent. My husband and I were greeted by Paul who was able to make us a last minute reservation for dinner. While…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 6 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Galerie de la MadeleineCultural site

    411 m · 5 min walk

    Cultural site a five-minute walk away, providing an immersion in art and history.

    Practical information

    The concierge’s wordA 5-minute walk away, Galerie de la Madeleine offers an ideal cultural pause between plans, letting you immerse yourself in art and history.

  • Jardin des TuileriesCultural site

    486 m · 6 min walk

    Cultural site a six-minute walk away, providing a green space ideal for strolling and relaxation.

    Practical information

    The concierge’s wordThe Jardin des Tuileries, a 6-minute walk away, is ideal for a green break between appointments or a relaxed stroll.

  • Musée des Arts décoratifsMuseum

    539 m · 6 min walk

    Museum a six-minute walk away, dedicated to decorative arts and design.

    Practical information

    The concierge’s wordA 6-minute walk away, the Musée des Arts décoratifs offers a design-focused cultural break, ideal for a visit without going far.

  • Musée des Arts décoratifsMuseum

    649 m · 8 min walk

    Museum an eight-minute walk away, dedicated to decorative arts and design.

    Practical information

    The concierge’s wordAn 8-minute walk away, the Musée des Arts décoratifs offers a design-focused break, ideal for a calm visit between two appointments.

  • Musée de la Légion d’honneur et des ordres de ChevalerieMuseum

    797 m · 10 min walk

    Museum a ten-minute walk away, dedicated to the history of the Legion of Honor and chivalric orders.

    Practical information

    The concierge’s wordA 10-minute walk away, this museum makes a calm break to explore the history of the Legion of Honour and orders of chivalry.

  • Assemblée Nationale - Palais BourbonRemarkable building

    850 m · 10 min walk

    Notable building 850 meters away, home to the French National Assembly.

    Practical information

    The concierge’s wordFor a cultural break between appointments, stop by the Assemblée Nationale - Palais Bourbon, seat of the French National Assembly.

  • Église protestante unie du Saint-EspritReligious site

    887 m · 11 min walk

    United Protestant Church of the Holy Spirit, a religious building to visit for its architecture and spiritual atmosphere.

    Practical information

    The concierge’s wordFor a quiet break in Paris, Église protestante unie du Saint-Esprit suits a visit focused on architecture and its spiritual atmosphere.

  • Hôtel de Brienne - Ministère de la DéfenseRemarkable building

    982 m · 12 min walk

    Remarkable building located 982 meters away, housing the Ministry of Defense.

    Practical information

    The concierge’s wordIf you enjoy institutional architecture, the Hôtel de Brienne makes for a pleasant stroll around a notable building housing the Ministry of Defence.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Le BaudelaireRestaurant

    160 m · 2 min walk

    Restaurant two minutes' walk away, offering a refined dining experience.

    Practical information

    The concierge’s wordLe Baudelaire, a 2-minute walk away, is a lovely option for a refined dinner without straying far from the hotel.

  • Pur' - Jean-françois RouquetteRestaurant

    298 m · 4 min walk

    Restaurant four minutes' walk away, offering refined and creative cuisine.

    Practical information

    The concierge’s wordFor a refined dinner close by, Pur’ - Jean-françois Rouquette is a 4-minute walk away, ideal for a creative interlude in Paris.

  • Buddha-BarRestaurant

    433 m · 5 min walk

    Restaurant five minutes' walk away, offering an Asian dining experience in a unique atmosphere.

    Practical information

    The concierge’s wordFor an exotic dinner close by, head to Buddha-Bar, a 5-minute walk away, for an Asian escape in a distinctive atmosphere.

  • Le Bistrot de PékinRestaurant

    1.5 km · 18 min walk

    Restaurant 1.5 km away, offering Asian cuisine in a friendly atmosphere.

    Practical information

    The concierge’s wordLe Bistrot de Pékin is a nice option for a relaxed dinner with Asian cuisine in a friendly atmosphere.

  • Sweet ParadiseRestaurant

    1.5 km · 18 min walk

    Restaurant a fifteen-minute walk away, offering a variety of dishes in a friendly atmosphere.

    Practical information

    The concierge’s wordSweet Paradise is a friendly little break for an easy lunch or dinner, a 15-minute walk away.

  • La Maison de l'AubracRestaurant

    1.6 km · 20 min walk

    Restaurant a sixteen-minute walk away, offering traditional French cuisine.

    Practical information

    The concierge’s wordFor an easy dinner centered on traditional French cuisine, La Maison de l’Aubrac makes for a simple, warm interlude.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • BalenciagaShop

    257 m · 3 min walk

    Fashion store three minutes' walk away, offering clothing and accessories from the Balenciaga brand.

  • Tiffany & Co. (rue de la Paix)Shop

    328 m · 4 min walk

    Luxury store four minutes' walk away, specializing in high-end jewelry and accessories.

  • Tsé & Tsé associésShop

    423 m · 5 min walk

    Store five minutes' walk away, specializing in decoration and design objects.

  • Harry's New York barShop

    433 m · 5 min walk

    Harry's New York Bar, an iconic bar five minutes' walk away, providing a friendly atmosphere to unwind.

Places to visit nearby

The sights, landmarks and walks I recommend around Mandarin Oriental, Paris — each place has its own detailed guide.

What’s happening during your stay

The dates I slip into my guests’ programme in Paris — concerts, exhibitions, festivals a few steps from Mandarin Oriental, Paris.

My tip: book concert tickets seven days ahead.

  • Event

    La meilleure baguette de Paris

    Open year-round

    Paris 6e Arrondissement · 2.1 km

    Competition to find the best baguette in Paris, taking place in the 6th arrondissement throughout 2026.

    View official source

  • Event

    Éternelle Notre-Dame

    Open year-round

    Paris · 1.6 km · From 30.99 €

    The immersive experience Éternelle Notre-Dame takes place beneath the cathedral's forecourt, offering a virtual reality exploration of this iconic monument of French heritage, from January 1 to December 31, 2026.

    View official source

  • Event

    Marché du Kremlin-Bicêtre

    Open year-round

    Le Kremlin-Bicêtre · 6.9 km

    Kremlin-Bicetre Market taking place in Le Kremlin-Bicetre from 1 January to 31 December 2026, offering fresh products and a friendly atmosphere.

    View official source

  • Event

    Marché Léo-Lagrange

    Open year-round

    Villejuif · 7.4 km

    Léo-Lagrange Market in Villejuif, open from January 1 to December 31, 2026, offering fresh produce, vegetables, meats, and fish in a friendly atmosphere.

    View official source

  • Event

    Marché du Chaperon Vert

    Open year-round

    Gentilly · 6.2 km

    Chaperon Vert Market in Gentilly, open from January 1 to December 31, 2026, offering fresh produce, vegetables, meats, and fish in a friendly atmosphere.

    View official source

Around the hotel

Our full Paris guide

Explore Paris, the City of Light, blending history, lifestyle, gastronomy, and palaces at the heart of French culture.

Read the Paris guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Billing & Policies

  • Is the Mandarin Oriental a legendary hotel?

    The hotel is a luxurious five-star establishment near Place Vendôme, but it no longer holds the official 'palace' distinction since the 2026 revision.

  • Is the Mandarin Oriental Paris a legendary hotel?

    Mandarin Oriental, Paris is a luxury five-star hotel. It was previously awarded the 'palace' distinction, but this official title is no longer attributed to it at present.

  • What is the price of a night at the Mandarin Oriental?

    Prices vary depending on the period, category, and offers. Please contact the concierge to confirm the terms of the day.

  • What is the price of a room at the Mandarin Oriental Lutetia in Paris?

    Room prices depend on the season, type of room, and booking conditions. Please contact the concierge to confirm the terms of the day.

  • Mandarin Oriental, Paris price

    Prices depend on the room category, date, and available promotions. Please contact the concierge to confirm the terms of the day.

  • What payment methods are accepted at the Mandarin Oriental, Paris?

    Major international credit cards are accepted, as well as some electronic payment methods, depending on the hotel's conditions.

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the type of rate booked, the period, and specific conditions. Contact the concierge to confirm the terms for the day.

  • Are there any tourist taxes to pay?

    Tourist taxes are applied per night and per person according to Parisian regulations, usually settled at the time of departure.

Activities & Leisure

  • What makes the Mandarin Oriental Paris unique?

    Mandarin Oriental, Paris stands out for its location on Rue Saint-Honoré, its indoor garden, its renowned spa, and its gastronomic restaurant led by chef Thierry Marx.

  • Does the Mandarin Oriental, Paris have a garden or outdoor spaces to relax?

    The hotel offers indoor green spaces and a peaceful garden, providing a calm setting in the heart of Paris to relax after sightseeing.

  • What makes a stay at the Mandarin Oriental, Paris particularly special?

    Tailored experiences, such as private tours, special dinners, or personalised services, can be arranged by the concierge to make the stay unique.

Dining

  • Who is the chef at the Mandarin Oriental in Paris?

    The iconic chef of the gastronomic restaurant Sur Mesure by Thierry Marx at Mandarin Oriental, Paris is the French chef Thierry Marx.

  • What type of breakfast is offered?

    Breakfast is served as table service with continental, French and international options, and can be taken in the restaurant or in the room.

  • What restaurants are available at the Mandarin Oriental, Paris?

    The gourmet restaurant Sur Mesure by Thierry Marx offers contemporary cuisine, while other spaces provide a more brasserie or Asian menu.

  • Where can I see the menu for the restaurants at the Mandarin Oriental, Paris?

    The restaurant menus can be viewed on the hotel's official website or upon request from the concierge.

  • Does the Mandarin Oriental, Paris offer 24-hour room service?

    Room service is available, offering a varied menu for meals and snacks served directly in the room at different times of the day.

Location & Access

  • What is the exact address of Mandarin Oriental, Paris?

    Mandarin Oriental, Paris is located at 251 Rue Saint-Honoré, 75001 Paris, just a few steps from Place Vendôme and the Tuileries Garden.

  • Where is the Mandarin Oriental, Paris located in relation to tourist sites?

    The hotel has a central location in the 1st arrondissement, close to Place Vendôme, the Opéra Garnier, and the Louvre Museum, ideal for exploring Paris on foot.

  • What are the nearest metro stations to Mandarin Oriental, Paris?

    The nearest metro station is Tuileries (line 1) just a few minutes' walk away, and the Concorde station (lines 1, 8, 12) is also easily accessible from the hotel.

  • What is the distance between the hotel and the airport?

    From Charles de Gaulle Airport, it generally takes 45 to 60 minutes by car depending on traffic, and about 30 to 45 minutes from Orly Airport.

  • How to reach Mandarin Oriental, Paris from the Paris airports?

    Transfers can be easily arranged with taxis, VTC or private services that the concierge can book, as well as with shuttles or RER from the airports.

Arrival & Departure

  • Does the hotel have parking?

    The hotel has private parking with valet service, usually accessible to staying guests and visitors to the restaurant or spa.

  • Does the Mandarin Oriental, Paris offer valet service?

    A valet service is offered upon arrival on Rue Saint-Honoré, allowing for the collection of your vehicle and its parking in the hotel's garage.

  • Can I check in early?

    Early check-in is sometimes possible depending on room availability. It is recommended to inform the hotel in advance to best organise your arrival.

  • Is it possible to request a late check-out at the Mandarin Oriental, Paris?

    Check-out usually takes place in the late morning. A late departure may be offered depending on availability, sometimes with an additional charge.

  • Are airport transfers offered?

    Private or taxi airport transfers can be arranged by the concierge, with schedules adapted to your flight and type of vehicle chosen.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge in the rooms and common areas of the hotel, with high-speed connection for guests.

  • What amenities are found in the rooms of the Mandarin Oriental, Paris?

    The rooms are equipped with a flat-screen TV, a minibar, coffee or tea machines, luxurious bathrooms, and high-quality bedding.

  • Does the Mandarin Oriental, Paris offer suites with a view or terrace?

    The hotel has spacious suites with a separate living room, some with views of the inner garden or Rue Saint-Honoré.

  • Is there a turn-down service in the rooms?

    A turn-down service is provided in the evenings in the rooms, with bathroom refreshment and welcome details.

  • Where can I read recent reviews about the Mandarin Oriental, Paris?

    Customer reviews for the Mandarin Oriental, Paris can be found on major travel platforms and reflect a generally very high level of service.

Spa & Wellness

  • Does the hotel have a swimming pool?

    The hotel has an indoor swimming pool, located within the spa, accessible to guests staying at the hotel according to the spa's hours.

  • What services does the spa at the Mandarin Oriental, Paris offer?

    The spa at the Mandarin Oriental, Paris offers treatment rooms, a hammam, a swimming pool, a fitness room, and a selection of massages and wellness rituals.

  • Is there a gym at the Mandarin Oriental, Paris?

    A fitness room equipped with modern machines is available for guests, with access generally reserved for hotel residents.

Pets

  • Are pets allowed at Mandarin Oriental, Paris?

    Pets are allowed at Mandarin Oriental, Paris under certain conditions, generally for small dogs, with possible additional fees.

  • Are there any restrictions or fees for bringing a pet?

    An additional fee may be charged for accommodating pets, and certain areas of the hotel may not be accessible with them.

Family & Kids

  • Is Mandarin Oriental, Paris suitable for families with children?

    The hotel offers family or connecting rooms, as well as services tailored for stays with children, upon request at the time of booking.

  • Can I request a baby cot or children's equipment in the room?

    Baby cots can be added in certain rooms and children's equipment is available upon request.

  • Does the hotel offer a babysitting service?

    Mandarin Oriental, Paris can offer a childcare service through licensed providers, bookable in advance.

Accessibility

  • Is Mandarin Oriental, Paris accessible to people with reduced mobility?

    The hotel has elevators, accessible pathways, and certain rooms designed for people with reduced mobility.

  • Can I book a room adapted for disabled persons at Mandarin Oriental, Paris?

    It is possible to request an adapted room with specific facilities, subject to availability, at the time of booking.

  • Are the hotel's common areas easily accessible by wheelchair?

    Assistance devices, such as ramps and step-free access to certain common areas, are provided for guests with disabilities.

Included Services

  • What services are included in the room rate at Mandarin Oriental, Paris?

    The price for a night generally includes accommodation and access to certain services, while spa, transfers, and dining may incur additional charges.

  • Does the Mandarin Oriental, Paris have a concierge service?

    The hotel offers a dedicated concierge service to organise transport, restaurants, cultural activities, and special requests during your stay.

  • Is there a laundry service at the Mandarin Oriental, Paris?

    A laundry and dry cleaning service is available, with collection from the room and return of clothes within the stated timeframes.

Sustainability

  • Does the Mandarin Oriental, Paris implement actions for sustainable development?

    Environmental initiatives may include a reduction in plastics, energy savings, and recycling programmes, according to the Mandarin Oriental group's policy.

  • Where can I find the environmental commitments of the Mandarin Oriental, Paris?

    The Mandarin Oriental group generally publishes its CSR policy, including commitments regarding environmental and social impact, which can be viewed online.

  • Are there programmes to reduce water and energy consumption in the hotel?

    Options for reducing linen and towel changes may be offered to limit water and energy consumption.

The Concierge answers — Mandarin Oriental, Paris

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer to or from the airport for my stay at the Mandarin Oriental, Paris?

    The concierge can organise a private transfer by car or limousine between the Mandarin Oriental, Paris and the Parisian airports, with personalised welcome and schedules tailored to your flights.

  • Is it possible to book a private driver for several hours in Paris through the hotel?

    The concierge can book a high-end VTC or taxi driver for your business or leisure trips in Paris and its region.

  • Can the concierge arrange a car with a driver for a day of sightseeing?

    The concierge can organise a car with a driver for a half-day or full day, with a customised itinerary.

  • Can you help me organise my journey from the hotel to Versailles or another city?

    It is recommended to contact the concierge to arrange train or car transfers to other French cities, with tickets and door-to-door services.

  • Can the concierge arrange a helicopter or private jet transfer from Paris?

    Reservations are made through the concierge for helicopter or private jet transfers, in coordination with specialised providers.

Restaurant Reservations

  • Can you book a table at Sur Mesure by Thierry Marx during my stay?

    The concierge can reserve a table at the hotel's gourmet restaurant, Sur Mesure by Thierry Marx, subject to availability.

  • Can the concierge secure a last-minute reservation at a Michelin-starred restaurant in Paris?

    It is recommended to ask the concierge to obtain tables at nearby Michelin-starred restaurants, even at the last minute.

  • Can you organise a special romantic dinner for a marriage proposal?

    Reservations are made through the concierge to organise a personalised romantic dinner, with tailored menus and special arrangements.

  • Can you recommend and book typical Parisian bistros near the hotel?

    The concierge can suggest a selection of typical Parisian bistros and handle reservations according to your culinary preferences.

Spa Bookings

  • Can the concierge book a signature treatment at the hotel spa?

    Reservations are made through the concierge for treatments at the Spa of the Mandarin Oriental, Paris, including massages and signature rituals.

  • Is it possible to privatise a treatment room for a couple's treatment at the spa?

    The concierge can arrange a private slot for a couple at the spa, subject to availability and scheduling.

  • Can you plan a multi-day wellness programme for me at the spa?

    It is recommended to contact the concierge to schedule a comprehensive wellness journey with multiple treatments during the stay.

Excursions & Cultural Visits

  • Can you organise a private guided tour of the Louvre from the hotel?

    The concierge can arrange a private tour of the Louvre or other museums, with a French or English-speaking guide and skip-the-line access.

  • Can the concierge organise a turnkey excursion to the Palace of Versailles?

    It is possible through the concierge to schedule an excursion to Versailles with transport, tickets, and a customised guided tour.

  • Can you organise a guided tour of the Saint-Honoré district and Place Vendôme?

    The concierge can offer personalised tours of the right bank and the Vendôme district, with a guide specialised in fashion or history.

Special Occasions

  • Can you organise a birthday surprise in the room at the Mandarin Oriental, Paris?

    The concierge can coordinate a birthday surprise in the room, including cake, champagne, flowers, and personalised decorations.

  • Can the concierge help me prepare a spectacular marriage proposal at the hotel?

    It is recommended to consult the concierge to orchestrate a marriage proposal, including staging, photographer, and space privatisation.

  • Can you organise a photographer for a couple's photo shoot within the hotel?

    The concierge can arrange a professional photo shoot in the hotel or nearby, in collaboration with partner photographers.

Shopping & Luxury Services

  • Is it possible to organise a private shopping session in luxury boutiques around the hotel?

    The concierge can organise private shopping sessions in the luxury boutiques of Rue Saint-Honoré and Place Vendôme.

  • Can you provide a personal shopper for a day of shopping?

    It is recommended to contact the concierge to benefit from a dedicated personal shopper or stylist during shopping in Paris.

  • Can the concierge organise a visit to a jewellery or haute couture workshop near Place Vendôme?

    The concierge can facilitate the booking of visits to high jewellery workshops or fashion houses, subject to availability.

Family Activities

  • Can you help me organise a stay in Paris with activities suitable for young children?

    The concierge can suggest a programme of child-friendly visits, including museums, gardens, and playful activities nearby.

  • Can the concierge find a trusted babysitter for an evening?

    It is recommended to go through the concierge to book accredited babysitting services during your stay at the hotel.

Personalized Experiences

  • Can you design a customised gourmet experience in Paris during my stay?

    The concierge can create a tailored itinerary around Parisian gastronomy, including markets, cooking workshops, and selected restaurants.

  • Can the concierge organise a private cruise on the Seine departing from the hotel?

    It is possible through the concierge to arrange exclusive experiences, such as a private cruise on the Seine with dinner.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits