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5★ · Sanya

The Ritz-Carlton Sanya

Chine, Hai Nan Sheng, San Ya Shi, Ji Yang Qu, 亚龙湾国家旅游度假区 邮政编码: 572011, Sanya

4.54.5/5139 reviews · Google rating
  • Seafront setting in Sanya
  • Tropical setting for relaxation
  • Well-designed pool and shared spaces
  • On-site restaurants

Hotel 5-star in Sanya, China, 1.4 km from Scarecrow Farmhouse, featuring an outdoor pool, 24-hour concierge and seaside sunset dinner.

Where is The Ritz-Carlton Sanya located?

The hotel is in Sanya, China, in a tropical seafront setting.

It suits a beach stay, with an easy rhythm between time at the resort and nearby outings.

How many days should you plan for a stay at The Ritz-Carlton Sanya?

Two to four days works well if you want time for the seafront setting, pool and on-site dining without rushing.

A longer stay makes it easier to balance resort time with nearby cultural visits at your own pace.

Does The Ritz-Carlton Sanya have restaurants and a pool?

Yes. The hotel has an outdoor pool, a restaurant, a bar and breakfast service.

Dining on site works particularly well in the evening if you prefer to stay within the resort setting.

A word from the Concierge

The Ritz-Carlton Sanya through the Concierge's eyes

Located in Sanya, China, The Ritz-Carlton hotel offers a luxurious seaside experience. This hotel is set in a tropical environment, ideal for relaxation and escape. The establishment attracts travelers seeking comfort and high-end services. Its refined atmosphere and elegant architecture make it a popular destination for seaside stays.

What sets this hotel apart is its affiliation with The Ritz-Carlton brand, known for its exceptional service. The overall atmosphere is warm and welcoming, allowing guests to feel at home. Common areas are thoughtfully designed to provide a pleasant experience, whether at the pool or in the restaurants.

Before you go, know that the hotel suits couples and families alike. Business travelers will also appreciate the facilities tailored to their needs. The best time to visit Sanya is between October and May, when the weather is milder. Be sure to check the activities available on-site to enhance your stay.

_My tip from the Concierge:_ book your activities in advance to fully enjoy local offerings and avoid disappointment.

Why choose The Ritz-Carlton Sanya?

The Ritz-Carlton Sanya is an exceptional address in Sanya, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • Seafront setting in Sanya
  • Tropical setting for relaxation
  • Well-designed pool and shared spaces
  • On-site restaurants
  • Warm and refined atmosphere

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Wellness

1
  • Outdoor pool

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast facing the sea

    Beginning the day in a Sanya resort is first and foremost about taking one’s time. Breakfast in a setting open to morning light and a maritime atmosphere immediately sets the tone for the stay. This experience particularly suits travellers wishing to establish a slower rhythm from the earliest hours, with sea air, tropical softness and attentive service.

    Idéal en coupleIncluded in your stay
  • Pool day in a tropical setting

    The pool and carefully designed shared spaces are among the hotel’s natural signatures. Settling in for a full day reveals the logic of the property: alternating swims, reading, shaded moments and leisurely refreshments without ever breaking the thread of relaxation. A simple experience in appearance, yet essential in a major seaside resort.

    Signature resortIncluded in your stay
  • An on-site dinner as evening falls

    In Sanya, the end of the day changes the tone of a stay. Choosing dinner in one of the hotel’s restaurants allows guests to extend that transition between daytime warmth and evening softness without leaving the resort setting. It is a particularly fitting way to enjoy the property: fluid service, controlled surroundings and the pleasure of varying the atmosphere from one night to the next.

    Reservation required
  • Personalised wellbeing routine

    Without overloading the schedule, the hotel lends itself to a wellbeing interlude shaped around personal needs: an early start, time by the water, restorative moments in the room, a flexible daily rhythm and any relaxation treatments arranged on site. This approach suits travellers seeking not performance, but genuine and lasting release.

    À votre rythmeReservation required
  • An easy family stay

    The Ritz-Carlton Sanya also suits families, notably thanks to its resort environment, well-considered shared spaces and on-site restaurants. The experience is less about filling the day with activities than about enjoying a setting that is easy to inhabit, where meals, swimming time and returns to the room unfold smoothly throughout the day.

    FamillesIncluded in your stay
  • Stay planning with the concierge

    The 24-hour concierge allows the stay to be planned with greater precision: local activities, last-minute adjustments, practical advice or specific requests. In a destination such as Sanya, where guests may wish to alternate complete rest with selected discoveries, this support saves valuable time and makes the overall experience markedly smoother.

    Service signatureReservation required

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

24 hours prior to arrival date

Free cancellation up to 24 hours before arrival

Pets

Pets are welcome at no extra charge.

Wi-Fi

Wi-Fi available as a paid add-on. Ask the front desk for details.

Location & access

Address: Chine, Hai Nan Sheng, San Ya Shi, Ji Yang Qu, 亚龙湾国家旅游度假区 邮政编码: 572011

View on the map

Official website

Google listing

Guest reviews

4.5 / 5 · 139 reviews

5/5Nicedge Chanson

Every time I visit Sanya, I make sure to stop by The Ritz-Carlton for afternoon tea. It has become a tradition for me for almost ten years now, and each visit brings a new theme and a new surprise. Remarkably, I have…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 17 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Scarecrow FarmhouseTourist attraction

    1.4 km · 17 min walk

    Scarecrow Farmhouse, a tourist attraction 1415 meters away, offering a unique experience of farm life.

    Practical information

    The concierge’s wordFor a different kind of break in Sanya, Scarecrow Farmhouse offers a simple immersion in farm life, ideal when you want a change of pace.

  • Shell Hall Haibaina Ocean PavilionMuseum

    2.2 km · 4 min by car

    Museum located 2.2 kilometers away, showcasing exhibitions on maritime culture and ocean ecosystems.

    Practical information

    The concierge’s wordFor a cultural break shaped by the sea, this museum explores maritime culture and the ocean ecosystem, ideal between two relaxing moments.

  • Yuan Fang You Ge CunTourist attraction

    2.4 km · 4 min by car

    Tourist attraction located 2430 meters away, providing a cultural and historical experience.

    Practical information

    The concierge’s wordIf you're in the mood for a cultural break in Sanya, Yuan Fang You Ge Cun suits an outing focused on local history.

  • Lizu Research Institute of CultureMuseum

    2.6 km · 4 min by car

    Museum 2.5 kilometers away, showcasing exhibitions on local culture.

    Practical information

    The concierge’s wordFor a cultural break in Sanya, this museum sheds light on local culture and suits a quiet moment between outings.

  • 贝壳馆Tourist attraction

    2.8 km · 5 min by car

    Tourist attraction located 2784 meters away, providing a cultural and natural experience.

    Practical information

    The concierge’s wordFor a cultural-and-natural break in Sanya, 贝壳馆 is well suited to a relaxed daytime visit.

  • Yalong Bay Tropic Paradise Forest Park Ticket OfficeTourist attraction

    2.8 km · 5 min by car

    Ticket office for Yalong Bay Tropic Paradise Forest Park, a tourist site featuring natural landscapes.

    Practical information

    The concierge’s wordFor a nature break in Sanya, stop by this ticket office before heading off to explore the landscapes of Yalong Bay’s tropical forest park.

  • Seabed WorldTourist attraction

    3.4 km · 6 min by car

    Seabed World, a tourist attraction 3.4 km away, offers an immersion into marine life.

    Practical information

    The concierge’s wordFor a playful break in Sanya, Seabed World offers an immersion into marine life, ideal when you feel like changing pace.

  • Sanya Coral Reef National Nature Reserve (North Gate)Tourist attraction

    3.4 km · 6 min by car

    Nature reserve to visit, providing insight into the marine biodiversity of the area.

    Practical information

    The concierge’s wordFor a nature break in Sanya, head to the North Gate if you want a glimpse of the region’s marine biodiversity.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Tianyu GardenPark

    2.0 km · 3 min by car

    Park in Sanya, providing a natural space for walking and relaxation.

    Practical information

    The concierge’s wordFor a quiet break, head to Tianyu Garden when you feel like taking a short walk and unwinding in a natural setting.

  • Yalong Bay Int'l. Rose ValleyPark

    2.1 km · 4 min by car

    Park in Yalong Bay, providing a natural space for walking and relaxation.

    Practical information

    The concierge’s wordFor a green break, head to Yalong Bay Int'l. Rose Valley: ideal for a quiet stroll or a relaxing pause.

  • Yalong Bay Central Square Totem PolePark

    2.1 km · 4 min by car

    Park in Yalong Bay, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Yalong Bay, this park is well suited to a quiet moment to unwind and enjoy nature.

  • Aijiahu Camping Sports ParkPark

    2.4 km · 4 min by car

    Aijiahu Camping Sports Park, a park offering outdoor activities and green spaces.

    Practical information

    The concierge’s wordFor a green break in Sanya, Aijiahu Camping Sports Park is well suited to time outdoors, with open-air activities and space to unwind.

  • Hetang ParkPark

    2.5 km · 4 min by car

    Hetang Park, a park providing green spaces to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a quiet break between outings, Hetang Park is ideal when you’re craving greenery and a moment to unwind.

  • Yalong Bay Tropic Paradise Forest Park (West Gate 1)Park

    2.8 km · 5 min by car

    Park in Yalong Bay, providing a natural space for walking and enjoying greenery.

    Practical information

    The concierge’s wordFor a green break in Sanya, this park is well suited to a quiet stroll, especially when you’re craving nature without a plan.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at The Ritz-Carlton Sanya?

    Standard check-in starts at 3 PM and check-out is before 12 PM; the reception is open 24/7 for late arrivals.

  • Can I check in early?

    Early check-in is possible subject to availability upon arrival; an additional charge may apply depending on the desired time.

  • Does the hotel offer late check-out and under what conditions?

    Late check-out may be granted depending on hotel occupancy, usually for a fee beyond a certain time.

  • What is the minimum age to check in at the reception?

    The minimum age to check in is 18 years, an identification document and a credit card are generally required upon arrival.

  • Can the hotel store my luggage before check-in or after check-out?

    Luggage can be stored at the reception before check-in and after check-out to enjoy the facilities.

Location & Access

  • Where is The Ritz-Carlton Sanya, Yalong Bay located in Sanya?

    The hotel is located in the Yalong Bay National Resort District in Sanya, on Hainan Island, beachfront.

  • What is the distance between the hotel and the airport?

    The distance to Sanya Phoenix International Airport is approximately 35 to 40 kilometres, or about 40 to 45 minutes by car depending on traffic.

  • What are the transport options to reach the hotel from Sanya airport?

    Taxis, private transfers, and a paid airport shuttle service from the hotel are available; it is advisable to book in advance.

  • Are airport transfers offered?

    Airport transfers by car can be arranged by the hotel, with a fixed rate for one-way or round-trip, upon prior reservation.

  • What is the nearest train station to The Ritz-Carlton Sanya and how far is it?

    The nearest train station is Yalong Bay Railway Station, a little over 10 km away, and Sanya Railway Station is about 30 minutes by car.

Rooms & Amenities

  • What amenities can be found in the hotel rooms and suites?

    The rooms and suites feature air conditioning, television, minibar, safe, private bathroom, and most have a balcony with views of the garden, lagoon, or ocean.

  • Does the hotel offer villas or suites with a private pool?

    The establishment offers villas with a private pool or basin, providing more privacy and space for families or couples.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is free in the rooms and common areas of the resort for staying guests.

  • How many rooms does The Ritz-Carlton Sanya, Yalong Bay have?

    The hotel has approximately 446 rooms, including Club Level categories and villas, spread across several buildings on the property.

  • How many people can stay in the same room at the Ritz-Carlton Sanya?

    Most rooms can accommodate two adults and one child, with some categories allowing extra beds or a sofa bed, subject to availability.

Included Services

  • Does the hotel have parking?

    On-site parking is free for guests, with parking available and often valet service; no reservation is generally required.

  • Is internet access charged at the Ritz-Carlton Sanya?

    High-speed Wi-Fi is offered free of charge throughout the resort, including in common areas and rooms.

  • Does the hotel have a pool?

    Yes, the hotel has several outdoor pools, including family pools, a children's pool, and a heated pool by the beach.

  • What services and amenities are included at no extra charge for hotel guests?

    Access to the private beach, fitness centre, pools, and Wi-Fi is included; some services such as spa or paid activities are extra.

Dining

  • What type of breakfast is offered?

    Breakfast is generally served as an international buffet with Asian and Western options; à la carte service may be offered depending on the restaurant.

  • How many restaurants and bars are available at the Ritz-Carlton Sanya?

    The hotel has several restaurants and bars offering international cuisine, Chinese dishes, and seaside grills, as well as a lounge for snacks and drinks.

  • What type of cuisine is served in the restaurants of the Ritz-Carlton Sanya, Yalong Bay?

    The restaurants offer international and Asian specialities, as well as buffets and seafood grills with sea views depending on the location.

  • Does the hotel offer children's menus in its restaurants?

    Children's menus and simple options are generally available in the restaurants, suitable for younger guests.

  • Can meals be ordered to the room at the Ritz-Carlton Sanya?

    Room service is available 24/7 or during extended hours, allowing dining in the room or on the balcony.

Spa & Wellness

  • What types of treatments are offered at the spa of The Ritz-Carlton Sanya?

    The resort's spa offers a range of facial and body treatments, massages, and rituals inspired by Asian traditions and seaside wellness.

  • Does the hotel have a gym or fitness centre?

    A well-equipped fitness centre is available, and the hotel has several pools for swimming and relaxation.

  • What are the opening hours of the spa and is it necessary to book in advance?

    The spa is generally open daily with extended hours; it is advisable to book treatments in advance.

Activities & Leisure

  • What leisure activities are available at the Ritz-Carlton Sanya and nearby?

    Activities such as nearby golf, tennis, swimming, beach, bike rentals, and excursions may be offered to guests.

  • Does the hotel have direct access to the beach at Yalong Bay?

    The hotel is located by the sea with direct access to a white sand beach equipped for guests.

Family & Kids

  • What facilities are provided for children within the resort?

    Children's pools, a kids club, and supervised activities are offered to keep the younger ones occupied during the day.

  • Is babysitting service available at the Ritz-Carlton Sanya?

    Childcare or babysitting services can be offered for an additional fee, subject to prior reservation.

  • Does the hotel offer family or connecting rooms for stays with children?

    Larger rooms or villas and connecting rooms are available for families, subject to availability.

  • Are there organised family activities, such as workshops or beach games for children?

    Contact the concierge to confirm the day's arrangements.

Pets

  • Are pets allowed at The Ritz-Carlton Sanya?

    According to the brand's website, certain types of rooms accept small pets upon prior request, with weight and number restrictions.

  • Are guide dogs or assistance animals allowed in the hotel?

    Guide dogs and assistance animals are generally accepted at no charge, in accordance with the chain's policy, in permitted areas.

  • Are there designated areas or specific restrictions for moving around with a pet in the resort?

    Contact the concierge to confirm the day's arrangements.

Accessibility

  • Is the establishment suitable for people with reduced mobility?

    The hotel has elevators and accessible common facilities; adapted rooms can be reserved upon request.

  • Can we book a room specially adapted for wheelchair users?

    Accessible rooms with specific amenities are offered; it is advisable to specify needs at the time of booking.

  • Are parking and common areas easily accessible for disabled persons?

    Parking spaces near entrances and facilitated access to common areas are provided for guests with reduced mobility.

Billing & Policies

  • What is the average cost of a night at the Ritz-Carlton Sanya, Yalong Bay?

    Rates vary according to the season, room type, and offers; during peak season, a night can reach several hundred euros or more in premium categories.

  • What payment methods are accepted at The Ritz-Carlton Sanya?

    Payment can be made in local currency and by international credit cards; a pre-authorisation may be required upon arrival.

  • What is the hotel's cancellation policy?

    Cancellation conditions depend on the rate booked; some offers are flexible up to a certain deadline, while others are non-refundable.

  • Are there any local taxes to pay?

    Local or occupancy taxes may apply in addition to the room rate, according to the regulations in force in Sanya.

  • Is breakfast automatically included in the room rate?

    Breakfast may or may not be included in the price depending on the type of rate chosen; it is advisable to check for 'with breakfast' mentions when booking.

  • Is The Ritz-Carlton Sanya part of an international luxury hotel chain?

    The Ritz-Carlton chain offers luxury resorts worldwide, and the Sanya hotel is one of its beachfront properties in China.

Sustainability

  • What environmental actions are implemented at The Ritz-Carlton Sanya?

    The establishment implements waste reduction measures, linen reuse options, and energy savings in line with international resort standards.

  • How can guests contribute to the hotel's sustainability efforts?

    Guests can participate by reusing towels, limiting linen changes, and adhering to water and electricity conservation guidelines displayed in the rooms.

  • Does the hotel have any recognised environmental or sustainability certification?

    Please contact the concierge to confirm the details for the day.

The Concierge answers — The Ritz-Carlton Sanya

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Sanya Airport and The Ritz-Carlton Sanya, Yalong Bay?

    The concierge can organise a private transfer by car or van between Sanya Phoenix Airport and the hotel, as well as book the paid airport shuttle service from the hotel if available on your dates.

  • How can I easily organise my transport between the hotel, downtown Sanya, and the other bays?

    The concierge can book taxi rides, chauffeur-driven cars, or local ride-hailing services for your trips to downtown Sanya and other bays such as Haitang Bay or Dadonghai.

  • Can you arrange a vehicle with child seats or a van for a large family?

    It is recommended to contact the concierge to organise suitable transport, with child car seats or a large vehicle for families or groups.

  • How can I reach the nearest train station from The Ritz-Carlton Sanya if I have an early morning train?

    The concierge can advise on the quickest route and arrange a vehicle to reach Yalong Bay Station or Sanya Station according to your train schedule.

  • Is it possible to book a chauffeur by the hour to explore Sanya and the surrounding areas from the hotel?

    The concierge can book a private chauffeur by the hour to explore Sanya with flexibility, providing a personalised itinerary and waiting on-site if necessary.

Restaurant Reservations

  • Can you make reservations for me at the best seafood restaurants in Sanya?

    Reservations are made through the concierge, who can secure a table at the hotel’s restaurants and recommend seafood, local cuisine, or gourmet dining options in Sanya.

  • How can I organise meals suitable for food allergies or a specific diet?

    The concierge can suggest options suitable for allergies, vegetarian diets, halal, or gluten-free needs and inform the relevant restaurants in advance, including those in the hotel.

  • Can you guarantee a terrace table with a sea view in a restaurant at the resort?

    It is recommended to go through the concierge to secure a terrace or seaside table in the hotel’s restaurants, especially during sunset hours.

  • Is it possible to organise a private romantic dinner on the beach at The Ritz-Carlton Sanya?

    The concierge can arrange a private dinner on the beach or in a private area of the resort, subject to availability and favourable weather conditions.

Spa Bookings

  • Can you book spa treatments in advance to avoid fully booked slots?

    Reservations are made through the concierge or the spa, which will recommend the ideal time slot based on your schedule and peak periods.

  • What type of signature spa treatments do you recommend at the Ritz-Carlton Sanya and can you book them?

    The concierge can recommend signature treatments using local ingredients and arrange half-day or full-day spa packages.

  • Is it possible to book a double cabin at the spa for a couples' treatment?

    The concierge can check availability and book a double cabin or a couples' spa suite, with possible extras such as a bath or champagne.

Excursions & Cultural Visits

  • Can you organise a guided tour to the main tourist sites in Sanya?

    The concierge can arrange private or small group tours to Yalong Bay Tropical Paradise Forest Park, Tianya Haijiao, or Nanshan Temple with an English-speaking or Chinese-speaking guide.

  • How can a full day of exploration around Yalong Bay be organised from the hotel?

    The concierge can prepare a day programme including beaches, parks, and viewpoints, with transport and restaurant suggestions along the way.

  • Can the concierge book evening shows or cultural performances in Sanya?

    The concierge can book tickets and transport for local cultural performances, evening shows, or temporary events in Sanya.

Special Occasions

  • Can you help me prepare a romantic marriage proposal at the Ritz-Carlton Sanya?

    The concierge can arrange romantic room decorations, a personalised cake, flowers, and possibly a photographer, according to your wishes and budget.

  • How can an anniversary or wedding anniversary be celebrated during our stay?

    It is recommended to inform the concierge of the occasion, who can arrange welcome gifts, a bouquet, a bottle of wine, or surprises for an anniversary or wedding anniversary.

  • Is it possible to organise a small vow renewal ceremony on the beach?

    The concierge can assist in organising a small ceremony on the beach or a vow renewal, in coordination with the hotel's event teams.

Shopping & Luxury Services

  • Can you direct me to the best luxury shopping addresses near Yalong Bay?

    The concierge can indicate nearby luxury boutiques, arrange transport to high-end shopping centres, and provide information on the brands available in the resort.

  • Is it possible to have a personal shopper for luxury purchases in Sanya?

    The concierge can inquire about the availability of external personal shopper services and arrange assistance for targeted shopping in Sanya.

Family Activities

  • Can you inform me about the children's activities and the kids club at the Ritz-Carlton Sanya?

    The concierge can provide details about the hours and activities of the kids club, as well as suggest suitable outings for children around Yalong Bay.

  • Can you arrange childcare during dinner or a spa treatment?

    The concierge can organise a licensed babysitting service, subject to prior reservation and availability.

  • What family water activities can you organise from the hotel?

    The concierge can book family-friendly water activities with partner providers and advise on safety levels.

Personalized Experiences

  • Can you book a photographer for a private photo session within the resort?

    The concierge can arrange a private photo session in the resort or on the beach with a local professional photographer.

  • Is it possible to have a customised programme combining golf, spa, and local discoveries?

    The concierge can create a tailored itinerary combining golf, spa, restaurants, and excursions, taking into account your interests and the duration of your stay.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits