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5★ · Bali

Raffles Bali

Jl. Karang Mas Sejahtera No.1A, Jimbaran, Kec. Kuta Sel., Kabupaten Badung, Bali 80361, Indonésie, Bali

4.94.9/5694 reviews · Google rating
  • Raffles address in Bali
  • Setting surrounded by tropical landscapes
  • Serene atmosphere for relaxation
  • Well suited to couples and solo travellers

Hotel 5-star in Bali, Indonesia, 1.9 km from Jimbaran Beach, featuring an outdoor pool, spa and breakfast overlooking the tropical landscape.

Is Raffles Bali a five-star hotel in Bali?

Yes, Raffles Bali is a five-star hotel in Bali, Indonesia.

The property focuses on a serene atmosphere, attentive service and a stay centred on rest.

Where is Raffles Bali located, and what is nearby?

Raffles Bali is in Bali, in the Jimbaran area, within a calm tropical setting.

Nearby, you can head to Jimbaran Beach, Honeymoon Beach, SAKA Museum or Garuda Wisnu Kencana, depending on your plans.

What budget should you expect for a night at Raffles Bali?

Rates mainly depend on your travel dates and the room category you choose.

For an accurate budget, it is best to check your exact dates or ask the Concierge for the most suitable options.

A word from the Concierge

Raffles Bali through the Concierge's eyes

Raffles Bali, a 5★ hotel, is located on the island of Bali, Indonesia. This Raffles property is set in an idyllic environment, surrounded by tropical landscapes. The hotel offers a serene atmosphere, perfect for travelers seeking relaxation. The property stands out for its attentive service and luxurious ambiance, typical of Raffles establishments. Guests appreciate the refined setting and attention to detail. What distinguishes Raffles Bali is its commitment to excellence and guest well-being. The common areas and rooms are designed to provide comfort and tranquility. Before planning your stay, know that this hotel is well-suited for couples and solo travelers. The best time to visit Bali is from May to September, when the weather is dry and sunny. Raffles Bali is also an excellent choice for romantic getaways or wellness retreats. _My tip from the Concierge:_ book a massage at the spa upon arrival to enjoy an unforgettable moment of relaxation.

Why choose Raffles Bali?

Raffles Bali is an exceptional address in Bali, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Raffles address in Bali
  • Setting surrounded by tropical landscapes
  • Serene atmosphere for relaxation
  • Well suited to couples and solo travellers

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Wellness

3
  • Spa
  • Outdoor pool
  • Fitness centre

Dining

3
  • Fine-dining restaurant
  • Bar
  • Afternoon tea

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

23
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Lounge
  • Luggage storage
  • Massage treatments
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Private dining room
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Arrival massage ritual

    This is the most natural way to ease into the rhythm of Raffles Bali. After a long journey, booking a massage within the first hours helps release travel tension, soften fatigue and turn arrival into a true transition into the stay. It immediately sets the tone: calm, chosen slowness and an emphasis on wellbeing rather than on an overfilled itinerary.

    Mon conseil du ConciergeReservation required
  • Breakfast overlooking the tropical landscape

    In Bali, breakfast can become one of the most memorable moments of the day. Taken without haste, facing the vegetation and the morning light, it allows guests to settle fully into the stay. It particularly suits couples seeking a quiet moment together, but also solo travellers who appreciate beginning the day in a serene and beautifully composed atmosphere.

    Included in your stay
  • Wellness retreat day

    For travellers coming to Bali chiefly to slow down, a day shaped around the spa, rest and light meals taken at one’s own pace is a natural signature of the stay. The point is not to accumulate treatments, but to create a complete breathing space: quiet time, a targeted treatment, return to the room, reading pause and an unhurried dinner. It is a particularly fitting way to experience the property as a refuge.

    Reservation required
  • Private romantic dinner

    The serene setting of Raffles Bali naturally lends itself to a dinner designed for two, far from any excessive staging. Whether it takes place at a quiet table within the hotel or in a more private arrangement, the experience rests on pacing, discreet service and the quality of the atmosphere. Ideal for a romantic escape, an anniversary or simply an evening set apart.

    Reservation required
  • Solo decompression escape

    Raffles Bali is especially well suited to solo travellers seeking the luxury of retreat rather than a social stay. This experience consists of shaping a few days around rest, discreet concierge support, flexible timing, one or two treatments and a genuine quality of solitude. It is a rare proposition for those who wish to travel alone without giving up comfort, care and the feeling of being perfectly looked after.

    Idéal solo travellerReservation required
  • Tailor-made Bali itinerary with the concierge

    For guests wishing to discover the island without getting lost in complicated logistics, the concierge can help shape a balanced programme: rest time, selected outings, timing advice and practical organisation. The value of such support lies in preserving the spirit of the stay. One discovers Bali without sacrificing the calm and fluidity that define the property.

    Reservation required

Restaurants & bars

4 on-site dining venues.

  • Rumari

    Restaurant

    Chef: Gaetan Biesuz
    Chef: Gaetan Biesuz

    Highlights

    • progressive Indonesian
    • a chef’s table in Bali where dishes are prepared in front of you, offering a personalised and interactive dining experience
    Practical information

    The concierge’s wordAt Rumari, let yourself be guided by Gaetan Biesuz’s progressive Indonesian cuisine, especially at the chef’s table for a meal prepared before you.

  • Loloan

    Restaurant

  • The Writers Bar

    Bar

    Highlights

    • Afternoon tea at The Writers Bar is popular
    Practical information

    The concierge’s wordAt The Writers Bar, I’d especially suggest the afternoon tea, a particularly popular choice for an elegant break at Raffles Bali.

  • The Farm Terrace

    Highlights

    • open-air dining at The Farm Terrace
    Practical information

    The concierge’s wordAt The Farm Terrace, choose an open-air table; that’s where the place reveals all its charm.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
2017 (Wikidata)

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are welcome at no extra charge.

Additional Fee for Pets

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Jl. Karang Mas Sejahtera No.1A, Jimbaran, Kec. Kuta Sel., Kabupaten Badung, Bali 80361, Indonésie

View on the map

Official website

Google listing

Guest reviews

4.9 / 5 · 694 reviews

5/5Y.A

We had our wedding at Raffles Bali, and also stayed a few nights at the hotel. It was an amazing experience and we couldn't be more satisfied with the entire experience. Special shout out to Sila (our in-house butler)…

5/5Saurabh B

We recently spent two wonderful nights at Raffles Bali, and from our very first interaction it was clear this would be a special stay. The entire team, led with such warmth and professionalism, made us feel genuinely…

5/5Michael Wurtzburg

My family & I would like to thank all the wonderful people at Raffles Bali for a truly special experience during our stay in Villa 1 from 19th to 23rd May 2026. Even prior to our arrival our experience was special…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 29 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Masjid Jami' Baitul Mustaqim, JimbaranMosque

    1.6 km · 19 min walk

    Mosque located in Jimbaran, accessible for visitors wishing to explore local religious architecture.

    Practical information

    The concierge’s wordFor a peaceful break in Jimbaran, this mosque suits a look at local religious architecture, especially if you enjoy observing places of worship.

  • SAKA MuseumMuseum

    1.7 km · 20 min walk

    Museum 1.7 km away, showcasing exhibitions on the history and culture of Bali.

    Practical information

    The concierge’s wordFor a cultural break, head to SAKA Museum to explore Bali’s history and culture, ideal between two relaxing moments.

  • Honeymoon BeachTourist attraction

    1.7 km · 3 min by car

    Honeymoon Beach, a tourist attraction 1.7 km away, providing an idyllic setting to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a nature-filled break away from the city's pace, Honeymoon Beach offers an ideal setting to unwind.

  • Jimbaran BeachTourist attraction

    1.9 km · 3 min by car

    Jimbaran Beach, a tourist attraction known for its coastal scenery and water activities.

    Practical information

    The concierge’s wordFor a seaside break, Jimbaran Beach suits a quiet moment or a few water activities with coastal scenery all around.

  • Garuda Wisnu KencanaTourist attraction

    2.9 km · 5 min by car

    Tourist attraction located 2.8 kilometers away, known for its sculptures and Balinese cultural landscapes.

    Practical information

    The concierge’s wordFor a cultural break in Bali, Garuda Wisnu Kencana is well suited to a stroll among its sculptures and Balinese cultural landscapes.

  • Kubu BeachTourist attraction

    2.9 km · 5 min by car

    Kubu Beach, a tourist attraction offering a beautiful view of the ocean and a relaxing setting.

    Practical information

    The concierge’s wordFor a calm break by the ocean, Kubu Beach is well suited to a relaxing moment, especially when you feel like slowing down.

  • Pura Goa GongTemple

    3.0 km · 5 min by car

    Hindu temple located 2,972 meters away, providing insight into Balinese religious culture.

    Practical information

    The concierge’s wordFor a cultural pause in Bali, Pura Goa Gong offers a lovely glimpse into Balinese religious culture, ideal during a quiet moment.

  • Garuda Wisnu KencanaTourist attraction

    3.2 km · 6 min by car

    Sculpture located 3,215 meters away, representing a cultural symbol of Bali.

    Practical information

    The concierge’s wordFor a cultural break, head to Garuda Wisnu Kencana: this emblematic sculpture is well suited to a daytime visit.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Cliff Jump Tegal Wangi BeachPark

    1.7 km · 20 min walk

    Park located 1.7 km away, providing a natural setting suitable for relaxation and outdoor activities.

    Practical information

    The concierge’s wordFor a nature-filled break and some fresh air, head to Cliff Jump Tegal Wangi Beach when you feel like unwinding outdoors.

  • GWK Cultural ParkPark

    2.9 km · 5 min by car

    GWK Cultural Park, a cultural park featuring green spaces and facilities for events.

    Practical information

    The concierge’s wordFor a green break in Bali, GWK Cultural Park works well for a relaxed stroll or a moment around an event.

Around the hotel

Our full Bali guide

Bali blends Hindu temples, terraced rice fields, dramatic coasts and refined resorts, from spiritual Ubud to cliffside Uluwatu.

Read the Bali guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Raffles Bali?

    Check-in is from 3 PM and check-out is until 12 PM, subject to any specific conditions of your offer or the Nyepi period in Bali.

  • Can I check in early?

    Early check-in may be offered depending on the occupancy for the day; it is recommended to request it in advance to check availability and any potential supplements.

  • Is it possible to request a late check-out at Raffles Bali?

    A late check-out may be granted based on availability on the day; the reception or your butler will confirm the arrangements and any additional fees.

  • Are there any specific arrival or departure restrictions on Nyepi Day in Bali?

    On Nyepi Day (Hindu New Year), arrivals and departures are suspended and Bali airport is closed; all guests must remain within the property.

  • Can the hotel accommodate a very late arrival at night?

    The reception and butler service are available continuously for late arrivals and guest needs, subject to specific local regulations.

Location & Access

  • Where is Raffles Bali located in Jimbaran?

    Raffles Bali is situated on a hill overlooking Jimbaran Bay, in the south of Bali, at Jalan Karang Mas Sejahtera 1A, in the Badung regency.

  • Does the hotel have parking?

    The hotel has secure outdoor parking available on-site for resident guests as well as for visitors to the restaurants and events.

  • What is the distance between the hotel and the airport?

    The distance between Raffles Bali and Ngurah Rai International Airport (Denpasar) is approximately 10 km, or about 20 minutes by car depending on traffic.

  • How to reach Raffles Bali from the airport or other areas of the island?

    Access is primarily by car or taxi from the airport or main areas of Bali; an on-site helipad also allows for dedicated helicopter transfers.

  • Is Raffles Bali well located in relation to the beaches and main attractions of Bali?

    The location in Jimbaran places the hotel close to beaches such as Jimbaran Beach and Balangan Beach, while remaining a distance from the liveliest areas like Seminyak or Ubud.

Rooms & Amenities

  • How many rooms or villas does Raffles Bali have and what type of accommodation is offered?

    Raffles Bali offers only 32 private villas, each with its own pool and garden, providing a very intimate and luxurious atmosphere.

  • What main amenities are found in the villas at Raffles Bali?

    All villas feature their own private pool, garden, air conditioning, a seating area, high-end amenities, and dedicated butler service.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge in the hotel, both in the villas and in most common areas, for high-speed internet access.

  • Do the villas at Raffles Bali offer a sea view or a garden view?

    The villas offer varied views of the ocean or hills, with furnished terraces; it is advisable to check the chosen category to know the exact type of view.

  • Can a baby cot or an extra bed be provided in the villa?

    Baby cots are available free of charge upon request, and extra beds may be provided for a fee depending on the villa category and maximum capacity allowed.

Included Services

  • What type of breakfast is offered?

    Breakfast is served at the Rumari restaurant, usually in the form of table service or à la carte with international and local options; in-villa dining may also be offered.

  • What services are generally included in the villa rate at Raffles Bali?

    Wi-Fi, parking, and some daily activity programmes may be included; however, the exact services depend on the offer or rate chosen at the time of booking.

  • Does Raffles Bali offer a butler or private concierge service?

    Dedicated butler service is provided for each villa, to assist with meal arrangements, excursions, spa treatments, and special requests during the stay.

  • Is laundry or dry cleaning service available for guests?

    Laundry and dry cleaning services are available for an additional fee, with collection and return of clothing directly to the villa.

  • Are transfers to the airport offered?

    Transfers to the airport are generally offered by private car or limousine, upon prior reservation and for an additional fee depending on the type of vehicle chosen.

Dining

  • What restaurants and bars are available at Raffles Bali?

    Raffles Bali features the fine dining restaurant Rumari, the Loloan Beach Bar & Grill by the sea, and the Writers Bar, offering refined Indonesian and international cuisine.

  • Can meals be taken in the villa at Raffles Bali?

    Breakfast, lunch, and dinner can be served in the villa, with a varied menu, allowing you to enjoy your private pool in complete privacy.

  • Can the hotel accommodate special diets, allergies, or gluten-free requests?

    Healthy menu options, including vegetarian and often vegan choices, are available; it is possible to indicate allergies and specific diets at the time of booking or upon arrival.

  • Are there fees if I bring my own wine or alcohol to the hotel restaurants?

    A corkage fee of approximately 800,000 IDR++ per bottle is applied for alcohol brought from outside and consumed in the Rumari or Loloan restaurants.

  • Does the hotel offer a bar for cocktails or drinks in the evening?

    Rumari and Loloan have bars serving cocktails, wines, and non-alcoholic beverages; drinks can also be served by the pool or in the villa.

Spa & Wellness

  • What types of treatments and massages are offered at Raffles Spa?

    Raffles Spa offers massages, body treatments, facials, and rituals inspired by Balinese traditions, often requiring prior reservation.

  • Are there yoga classes or wellness activities organised at the hotel?

    Daily wellness sessions, such as yoga or meditation, are often included in the resort's activity programme, sometimes included in the stay.

  • What are the opening hours of the spa and the main pool?

    The opening hours of the spa and the main pool are generally during the day, with pool access indicated between 6 AM and 7 PM for guests.

  • Can a personalised wellness programme be created during a stay at Raffles Bali?

    Multi-day wellness programmes, combining spa treatments, activities, and nutrition, can be organised upon request through the spa or concierge.

Activities & Leisure

  • Does the hotel have a pool?

    The hotel has a main outdoor pool with a view, in addition to the private pools of each villa, offering various swimming and relaxation spaces.

  • What activities are offered on-site at Raffles Bali besides the spa?

    Cultural and nature activities are offered within the resort, such as workshops, walks, and Balinese experiences, which guests can sign up for.

  • Does Raffles Bali have direct access to the beach and seaside activities?

    The private beach below offers direct access to the sea, with sunbathing; some gentle water activities may be offered depending on the season and conditions.

  • Can the hotel help organise excursions to nearby beaches and temples?

    The proximity to Jimbaran allows easy access to other attractions such as Balangan Beach or the Uluwatu temples, which the concierge can help organise.

  • Are there quiet spaces to read or work outside of the villa?

    A library or quiet lounge is available within the resort for reading, relaxing, or working in a peaceful environment.

Family & Kids

  • Does the hotel accept children and families?

    Children are welcome at Raffles Bali, with family accommodation possible in certain villas and free for younger ones sharing existing bedding.

  • Is a babysitting service offered at Raffles Bali?

    Babysitting services are available through a trusted provider, with prior reservation, allowing parents to enjoy a dinner or the spa.

  • Are the hotel restaurants child-friendly and do they offer dedicated menus?

    Children's menus or suitable options may be offered in the restaurants and in-villa, with flexibility for family meal times.

  • Is Raffles Bali suitable for a stay with young children in terms of safety and space?

    The villas with private pools and gardens provide a family-friendly setting, but constant parental supervision is necessary around the pools.

Pets

  • Are pets allowed at Raffles Bali?

    Pets are generally prohibited within the resort, and Raffles Bali is not a pet-friendly establishment, except for very specific exceptions to be confirmed directly.

  • Does the hotel offer services or facilities for pets?

    No accommodation or specific services are provided for pets, and it is advisable to arrange external pet care before travelling.

  • Are assistance dogs allowed in the hotel?

    Assistance dogs and service animals may not be accepted due to the general policy of not accepting animals; prior written confirmation is essential.

Accessibility

  • Is access to the hotel and common areas suitable for people with reduced mobility?

    Raffles Bali has vehicle access to the reception and parking close to the common areas; however, some areas may have slopes or stairs.

  • Are there villas or rooms specially adapted for disabled persons?

    Accessibility features are provided in the common areas, and some villas may be more suitable; reservations should be made mentioning specific needs.

  • Is it easy to move around Raffles Bali for people with walking difficulties?

    The pathways in the resort include elevation changes due to the hillside location; buggy assistance may be offered for easier movement.

Billing & Policies

  • Is Raffles Bali a five-star luxury hotel?

    The hotel is classified as a luxury establishment, positioned as five-star, catering to guests seeking privacy and high-end services.

  • What is the hotel's cancellation policy?

    The hotel's cancellation policy depends on the rate booked (flexible or non-refundable) and the period; the exact conditions are stated on the booking confirmation.

  • Are there any local taxes to pay?

    Are there any local taxes to pay? Please contact the concierge to confirm the details for the day.

  • What payment methods are accepted to settle my stay at Raffles Bali?

    Payments are generally accepted by major international credit cards and sometimes by local cash; some offers require prepayment or a guarantee card.

  • Are there extra charges for additional beds or extra guests in the villa?

    Additional fees may apply for extra beds and additional guests in the villa, with the possibility of including breakfast according to the resort's policy.

Sustainability

  • Does Raffles Bali have an environmental certification or eco-label?

    Raffles Bali is described as a luxury resort committed to eco-certification, with sustainability practices recognised by an environmental certification.

  • What concrete sustainable development actions are implemented by Raffles Bali?

    The hotel implements impact reduction actions, such as limiting certain plastics, optimising water and energy management, as part of its overall sustainable approach.

  • Are guests invited to participate in the hotel’s ecological initiatives?

    Guests are encouraged to adopt responsible practices, such as reusing bath linens and adhering to water and energy consumption guidelines in the villas.

  • Does the design of Raffles Bali take into account the natural environment and local landscape?

    The architectural integration of the resort into the Jimbaran hill aims to preserve the natural landscape, with gardens and green spaces promoting local biodiversity.

The Concierge answers — Raffles Bali

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Denpasar airport and Raffles Bali?

    The concierge can organise a private transfer by car or limousine between Ngurah Rai International Airport and Raffles Bali, with personalised welcome and luggage assistance upon request.

  • Is it possible to book a private driver to explore Bali from the hotel?

    The concierge can book a private driver for a full day or half day to discover Bali from the resort, with a personalised itinerary based on your interests.

  • Can the concierge arrange a helicopter transfer or a scenic flight over Bali from the hotel?

    The concierge can coordinate the use of the Raffles Bali helipad for helicopter transfers or scenic flights, subject to availability and local permits.

  • Can you help me book reliable taxis for my evening outings around Jimbaran?

    The concierge can book trusted taxi services or ride-hailing for your outings in Jimbaran, Uluwatu, Seminyak, or Ubud, with timings adjusted to your restaurant reservations or activities.

  • Can I request a private transfer from the hotel to other hotels or beach clubs in Bali?

    The concierge can arrange transfers to nearby beaches, beach clubs, or other luxury hotels on the island, with a scheduled return to Raffles Bali.

Restaurant Reservations

  • How can I book a table at Rumari, the fine dining restaurant at Raffles Bali?

    Reservations are made through the concierge or your butler, who can secure a table at Rumari and at the Loloan Beach Bar & Grill according to your preferred timings and table.

  • Can you recommend and book luxury restaurants around Jimbaran and Uluwatu?

    The concierge can recommend and reserve tables at high-end restaurants in Jimbaran, Uluwatu, Nusa Dua, or Seminyak, taking into account your desire for a sea view, local or international cuisine.

  • Is it possible to arrange a romantic private dinner in my villa at Raffles Bali?

    The concierge can organise a private dinner in your villa or at an exclusive location within the resort, with a customised menu, wine pairings, and romantic decor.

  • Can you arrange a seafood dinner on Jimbaran beach with transfer from the hotel?

    The concierge can book a dinner on the beach or by the ocean near the resort, including the famous seafood restaurants in Jimbaran, with transport included if desired.

Spa Bookings

  • How can I book a treatment or massage at Raffles Spa during my stay?

    Reservations are made with the concierge or your butler, who can secure slots at Raffles Spa for massages, body treatments, Balinese rituals, or wellness sessions.

  • Can I book a private yoga or meditation session at Raffles Bali?

    The concierge can arrange private wellness rituals, individual yoga or meditation sessions at your preferred times, sometimes in your villa or at a scenic spot in the resort.

  • Is it possible to create a customised spa programme for a complete wellness stay?

    The concierge can create a personalised spa programme over several days, including massages, facials, nutrition, and wellness activities according to your relaxation or fitness goals.

Excursions & Cultural Visits

  • Can you organise a private tour of Bali's temples from Raffles Bali?

    The concierge can book private excursions to iconic temples such as Uluwatu, Tanah Lot, or Ubud, with a French or English-speaking guide depending on availability.

  • Is it possible to organise a full day in Ubud with a driver and guide departing from the hotel?

    The concierge can offer customised tours in Ubud, including rice fields, artisan villages, or heritage sites, with transport, a guide, and restaurant suggestions.

  • Can you help me attend a Balinese dance performance or a traditional ceremony?

    The concierge can organise local cultural experiences, such as Balinese dance performances, temple ceremonies, or market visits, with guidance adapted to local customs.

Special Occasions

  • Can you organise a romantic marriage proposal at Raffles Bali?

    The concierge can arrange a bespoke marriage proposal at Raffles Bali, with romantic decor, a photographer, music, and a private dinner according to your wishes.

  • Is it possible to organise a wedding or vow renewal ceremony at the hotel?

    The concierge can coordinate an intimate ceremony, a vow renewal, or a symbolic wedding at the resort, in collaboration with the event and catering teams.

  • Can you prepare a birthday or honeymoon surprise in the villa?

    The concierge can prepare surprises in the villa for birthdays or honeymoons: floral decorations, a cake, a bottle of champagne, and personalised gifts.

Shopping & Luxury Services

  • Can you recommend the best luxury shopping addresses and organise a boutique tour?

    The concierge can recommend luxury boutiques, art galleries, and local designers, and organise a private shopping itinerary with a driver around Jimbaran, Nusa Dua, or Seminyak.

  • Can the concierge help me find authentic Balinese art or decoration pieces?

    The concierge can assist in finding local art pieces, Balinese furniture, or bespoke textiles, guiding you to trusted artisans and organising workshop visits.

  • Is it possible to arrange luxury dry cleaning or alteration services during my stay?

    The concierge can assist with dry cleaning, alterations, shoe care, or evening wear rentals, relying on high-end providers.

Family Activities

  • Can you suggest family-friendly activities around Raffles Bali?

    The concierge can propose a family activity programme around Jimbaran, including suitable beaches, water parks, gentle tours, and cultural workshops for children.

  • How can I arrange childcare or babysitting at the hotel?

    The concierge can book a babysitting service through a trusted provider at the desired times, allowing parents to enjoy the spa or a romantic dinner.

Personalized Experiences

  • Can you create a personalised programme of visits and experiences around Bali according to my wishes?

    The concierge can design a customised itinerary combining beaches, gastronomy, culture, and wellness, taking into account the duration of your stay and your interests.

  • Is it possible to book a private photographer for a shoot at Raffles Bali?

    The concierge can organise private photo sessions at the most beautiful spots of Raffles Bali and Jimbaran, with a professional photographer and discreet staging.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits