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5★ · Dubai

Kempinski The Boulevard Dubai

Sheikh Mohammed bin Rashid Blvd - Burj Khalifa - Downtown Dubai - Dubai - Émirats arabes unis, Dubai

4.84.8/511,704 reviews · Google rating
  • In the heart of Dubai
  • Close to Dubai’s landmark attractions
  • Contemporary architecture
  • Elegant interior design

Hotel 5-star in Dubai, United Arab Emirates, in the heart of Dubai, featuring modern architecture, elegant design and refined common areas.

Where is Kempinski The Boulevard Dubai for exploring Downtown Dubai?

The hotel is set in the heart of Dubai, in a practical position for exploring Downtown Dubai.

Burj Khalifa, At The Top and Dubai Aquarium & Underwater Zoo are all reachable on foot in about five minutes.

What restaurants are available at Kempinski The Boulevard Dubai?

The hotel has two main dining venues: the Lobby Lounge and La Brasserie Sur Le Boulevard.

The Lobby Lounge suits tea, coffee or a light break. La Brasserie Sur Le Boulevard serves modern French cuisine in a polished setting.

What budget should you plan for a stay at Kempinski The Boulevard Dubai?

Rates vary with the season, your stay dates and the room or suite category.

For an accurate budget, check your exact dates or ask the Concierge which option best fits your stay.

A word from the Concierge

Kempinski The Boulevard Dubai through the Concierge's eyes

Kempinski The Boulevard Dubai, a 5★ hotel, is located in the heart of Dubai, United Arab Emirates. This Kempinski hotel offers a luxurious setting. It is close to many iconic attractions in the city. Travelers appreciate its elegant atmosphere and attentive service. The hotel stands out with its modern architecture and stylish design. Common areas are carefully decorated, creating a warm and welcoming ambiance.

What distinguishes this hotel is its commitment to excellence. With quality services, it attracts both business travelers and tourists. The overall atmosphere is both sophisticated and relaxed. Guests can enjoy various facilities, including fine dining restaurants and leisure spaces. Its central location allows easy access to local attractions, making it an ideal choice for stays in Dubai.

Before you go, know that the hotel suits both couples and business travelers. Seasonality may influence your experience, so plan accordingly. Peak periods can be busier, while off-seasons offer a quieter ambiance. Check local events to enhance your stay.

_My tip from the Concierge: book a spa treatment upon arrival, as slots fill up quickly._

Why choose Kempinski The Boulevard Dubai?

Kempinski The Boulevard Dubai is an exceptional address in Dubai, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • In the heart of Dubai
  • Close to Dubai’s landmark attractions
  • Contemporary architecture
  • Elegant interior design
  • Refined dining venues

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

2
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Urban breakfast before the city

    Begin the day in one of the hotel’s dining venues before stepping into the pace of Downtown Dubai. This experience suits travellers who want a calm start, a clear structure to the morning and the sense of setting out towards landmark attractions or business appointments with real momentum.

    Idéal premier matinIncluded in your stay
  • Arrival wellbeing treatment

    After a long-haul flight or a late arrival, booking a treatment within the first hours of the stay helps establish the right rhythm more quickly. It is a simple and effective way to recover from travel, release fatigue and approach Dubai with greater ease, especially if the days ahead are expected to be full.

    Conseil du ConciergeReservation required
  • Downtown escape from the hotel

    One of the pleasures of this address lies in its central setting. With the help of the concierge, arrange a tailored outing towards the major nearby points of interest. The experience is less about multiplying stops than about creating a fluid route suited to your pace, balancing discovery, shopping, pauses and an easy return to the hotel.

    Reservation required
  • Refined dinner without leaving the hotel

    After a full day, choosing to dine in-house allows the comfort of the stay to continue without additional logistics. This experience highlights the value of refined dining in a major urban hotel: attentive service, an elegant setting and a gentle transition between the city’s energy and the calmer rhythm of the evening.

    Reservation required
  • Suite pause between appointments

    For business travellers as well as couples with a full itinerary, the value of a suite lies in the possibility of taking a genuine pause without breaking the day entirely. Returning for a few hours, freshening up, working in peace or simply slowing down before heading out again is one of the most tangible luxuries in a city as active as Dubai.

    Included in your stay
  • Tailored concierge assistance around the clock

    Make full use of the 24-hour concierge to refine your stay as it unfolds: restaurant bookings, timing assistance, recommendations suited to your preferences or last-minute adjustments. In a destination where plans can shift quickly, this continuous availability turns a simple itinerary into a far smoother and more personalised experience.

    Service signatureIncluded in your stay

Restaurants & bars

2 on-site dining venues.

  • Lobby Lounge

    Lounge

    Highlights

    • Light bites
    • exquisite teas, freshly brewed coffees and tempting pastries
    Practical information

    The concierge’s wordFor an elegant break, head to the Lobby Lounge for exquisite teas, freshly brewed coffees, light bites, and truly tempting pastries.

  • La Brasserie Sur Le Boulevard

    Restaurant

    Highlights

    • Modern, French
    • exquisite modern French flavours in a stylish, sophisticated setting
    Practical information

    The concierge’s wordFor a chic dinner done right, head to La Brasserie Sur Le Boulevard: a modern spot with exquisite French flavours in a stylish, sophisticated setting.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
2017 (Wikidata)
Architect
Atkins (Wikidata)

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Non refundable

Pets

Pets are not allowed.

Pets are not allowed

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Sheikh Mohammed bin Rashid Blvd - Burj Khalifa - Downtown Dubai - Dubai - Émirats arabes unis

View on the map

Official website

Google listing

Guest reviews

4.8 / 5 · 11,704 reviews

5/5Mohammad Alhammadi

A special thank you to Mohammed Makki at the Lobby Lounge for his outstanding hospitality and professionalism. His warm welcome, attention to detail, and excellent service made my visit truly enjoyable. Because of the…

5/5Lamya K

I celebrated my birthday at the Kempinski Boulevard Hotel and it was honestly one of the best experiences I’ve had. The team really went above and beyond to make my stay feel special. A big thank you to Salin & Ari…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 8 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • At The Top, Burj KhalifaObservation deck

    390 m · 5 min walk

    Observation deck five minutes' walk away, providing panoramic views of the city of Dubai from the tallest building in the world.

    Practical information

    The concierge’s wordFor a panoramic break 5 minutes away on foot, head to At The Top, Burj Khalifa and take in Dubai in a single sweeping view.

  • Dubai Aquarium & Underwater ZooAquarium

    441 m · 5 min walk

    Aquarium five minutes' walk away, showcasing a variety of marine life in an immersive environment.

    Practical information

    The concierge’s wordA 5-minute walk away, an immersive marine-life break, ideal if you're after a calm outing between appointments in Dubai.

  • Burj KhalifaTourist attraction

    452 m · 5 min walk

    Burj Khalifa, a famous skyscraper, is a five-minute walk away and offers panoramic views of the city.

    Practical information

    The concierge’s wordFor an urban break, head to Burj Khalifa, a 5-minute walk away, especially when you're in the mood for panoramic views over Dubai.

  • Sky Views ObservatoryObservation deck

    630 m · 8 min walk

    Observation deck an eight-minute walk away, providing panoramic views of the city of Dubai.

    Practical information

    The concierge’s wordFor a scenic break, head to Sky Views Observatory, an 8-minute walk away, especially late in the day to take in Dubai at a glance.

  • Fontaine de DubaïTourist attraction

    648 m · 8 min walk

    Fountain located an eight-minute walk away, featuring a water show synchronized with music.

    Practical information

    The concierge’s wordAn 8-minute walk away, the Dubai Fountain makes for a pleasant evening pause, with its water show synchronized to music.

  • Dubai OperaOpera house

    733 m · 9 min walk

    Opera house a nine-minute walk away, offering a variety of performances and cultural events throughout the year.

    Practical information

    The concierge’s wordA 9-minute walk away, Dubai Opera makes a lovely evening break if you’re in the mood for a show or a cultural moment.

  • The Green Planet DubaiZoo

    1.7 km · 20 min walk

    Zoo 1.6 km away, providing an immersive experience in a tropical environment with a variety of animals.

    Practical information

    The concierge’s wordPerfect for a change of scene in Dubai, with a tropical immersive setting and a great variety of animals, whether solo, as a couple, or with family.

  • Musée du FuturMuseum

    2.1 km · 4 min by car

    Museum 2.1 km away, dedicated to innovations and future technologies.

    Practical information

    The concierge’s wordIdeal if you’re in the mood for a break focused on innovation and future technologies, in a museum format that fits easily into the day.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Burj ParkPark

    773 m · 9 min walk

    Park a nine-minute walk away, providing a green space to relax and enjoy nature in an urban setting.

    Practical information

    The concierge’s wordBurj Park, a 9-minute walk away, is ideal for a green break between appointments or at the end of the day.

  • Al Safa ParkPark

    3.5 km · 6 min by car

    Park in Dubai, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Dubai, Al Safa Park is well suited to a quiet moment, solo or with family, away from the city's pace.

  • Zabeel ParkPark

    4.3 km · 7 min by car

    Zabeel Park, an urban park featuring green spaces and recreational facilities.

    Practical information

    The concierge’s wordFor a green break between appointments, Zabeel Park offers an easy pause with open green spaces and leisure facilities.

  • Al Hudaiba Community Facility-2Park

    4.5 km · 8 min by car

    Government office located in a park, providing administrative services to the community.

    Practical information

    The concierge’s wordHandy if you want to fit in an administrative errand during a green break, in a park in Dubai.

  • Lazy CatPark

    4.5 km · 8 min by car

    Lazy Cat, a restaurant located in a park, offering a dining experience in a natural setting.

    Practical information

    The concierge’s wordFor a lunch break or a green dinner, Lazy Cat works well if you're after a calm moment in a natural setting.

  • Dubai Garden Glow - Dinosaur Park & Fantasy ParkGarden

    4.6 km · 8 min by car

    Dubai Garden Glow, an amusement park and illuminated garden, offers fun activities for the whole family.

    Practical information

    The concierge’s wordFor a playful family break, head to Dubai Garden Glow: a luminous garden with activities that appeal to kids and grown-ups alike.

Places to visit nearby

The sights, landmarks and walks I recommend around Kempinski The Boulevard Dubai — each place has its own detailed guide.

Around the hotel

Our full Dubai guide

Dubai pairs statement architecture, high luxury, desert culture and a distinctly international way of life.

Read the Dubai guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Does the hotel have parking?

    Yes, private parking is available on site, with valet service and options for free or paid parking depending on the type of booking.

  • Can I check in early?

    Early check-in is possible subject to room availability upon arrival; it may incur additional charges.

  • Are airport transfers offered?

    Transfers to and from the airport can be arranged upon request, usually as a private service and for an additional fee.

  • What are the check-in and check-out times at Kempinski The Boulevard Dubai?

    Check-in is from 3 PM and check-out is until 12 PM, subject to the specific conditions of your reservation.

  • Can I request a late check-out at Kempinski The Boulevard Dubai?

    Late check-out is possible depending on availability and may incur additional charges, to be confirmed with the reception on the day of departure.

Dining

  • What type of breakfast is offered?

    Breakfast is served as a made-to-order option with a choice of dishes, complemented by a continental-style offering, usually for an additional charge.

  • What restaurants are available within the hotel?

    Kempinski The Boulevard Dubai has at least one brasserie-style restaurant as well as a lobby lounge, offering international cuisine and light options.

  • Is there a bar or lounge to have a drink at the hotel?

    A bar or lounge is present, offering a selection of drinks and snacks in an elegant setting, suitable for meetings or relaxation.

  • What are the usual breakfast hours at Kempinski The Boulevard Dubai?

    Breakfast is generally served between approximately 6:30 AM and 10:30 AM, subject to seasonal or operational adjustments.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Yes, Wi-Fi is available free of charge throughout the hotel, including in the rooms and common areas.

  • What types of rooms and suites are available at Kempinski The Boulevard Dubai?

    Room types include standard rooms, suites, family rooms, and twin or king configurations, some with views of the city or Downtown Dubai.

  • What amenities are found in the rooms at this hotel?

    The rooms are air-conditioned and equipped with a tea/coffee tray, coffee machine, work desk, and modern bathroom.

  • Does the hotel offer a 24-hour room service?

    A 24-hour room service is offered, allowing guests to order meals and drinks at any time, according to the available menu.

  • Does Kempinski The Boulevard Dubai offer smoking or non-smoking rooms?

    The hotel has non-smoking rooms and a designated smoking area, ensuring a smoke-free environment in most indoor spaces.

  • Is Kempinski The Boulevard Dubai considered a high-end luxury hotel?

    Kempinski The Boulevard Dubai is rated five stars and positions itself as a high-end luxury establishment in the heart of Downtown Dubai.

Pets

  • Are pets allowed at Kempinski The Boulevard Dubai?

    Pets are generally not allowed at Kempinski The Boulevard Dubai, unless otherwise stated in specific offers.

  • Are there exceptions to the pet policy?

    Pets are generally not allowed, so it is recommended to check in advance if exceptions exist for certain types of animals.

Location & Access

  • What is the distance between the hotel and the airport?

    Kempinski The Boulevard Dubai is approximately 15 minutes by car from Dubai International Airport, with the exact distance varying depending on the route taken.

  • Where is Kempinski The Boulevard Dubai located in Dubai?

    Kempinski The Boulevard Dubai is located on Mohammed Bin Rashid Boulevard, in the heart of Downtown Dubai, in close proximity to Dubai Mall and Burj Khalifa.

  • What is the walking distance between Kempinski The Boulevard Dubai and Dubai Mall?

    The hotel is connected or located a few minutes' walk from Dubai Mall, allowing access in approximately 5 to 10 minutes depending on the indoor or outdoor route.

  • In which area of Dubai is the hotel located and what is around it?

    The establishment is located in the Downtown Dubai area, with possible privileged views of Burj Khalifa and the surrounding skyscrapers from certain rooms and common areas.

  • Is there a free shuttle between the hotel, the airport, or major shopping centres?

    A shuttle service is not systematically included; the hotel generally prefers private transfers or easy access to taxis and the nearby metro.

Activities & Leisure

  • Does the hotel have a pool?

    Yes, the hotel has an outdoor pool, along with a children's pool and a relaxation area on the rooftop.

  • Is there a gym or fitness centre in the hotel?

    A fully equipped fitness centre is available to guests, generally at no extra charge, with cardio and weight training equipment.

  • Does the hotel have meeting rooms or a business centre for work?

    A business centre and meeting rooms are available, allowing for the organisation of meetings and small events with audiovisual equipment on request.

  • What leisure activities are offered in addition to the pool and spa?

    Guests can enjoy a games room or an indoor play area, as well as children's activities offered seasonally.

  • Is the hotel one of the best places to stay in Downtown Dubai?

    Kempinski The Boulevard Dubai is often mentioned among the best hotels in Downtown Dubai, appreciated for its refined style and comprehensive services.

Billing & Policies

  • What is the hotel's cancellation policy?

    The standard cancellation policy generally involves charging one night's stay in case of late cancellation, no-show, or early departure, but it may vary depending on the rate booked.

  • Are there any local taxes to pay?

    Local taxes and fees are usually added to the room rate; the exact amount is indicated at the time of booking or on the stay confirmation.

  • Which credit cards are accepted to pay for my stay at the hotel?

    Major international credit cards are accepted for payment, and a valid card is generally required as a guarantee at check-in.

  • What are the usual price levels for a night at Kempinski The Boulevard Dubai?

    Nightly rates vary depending on the season, room type, and occupancy, with prices generally lower in the low season such as in June or August.

  • How to book a room and receive confirmation from Kempinski The Boulevard Dubai?

    Booking can be done online via travel platforms, through an agency, or directly with the hotel, with written confirmation sent by email.

  • Which hotel group does Kempinski The Boulevard Dubai belong to?

    Kempinski Hotels is a European luxury hotel chain, owning and managing numerous five-star hotels around the world.

  • Is a credit card mandatory as a guarantee upon arrival at the hotel?

    The guarantee policy generally requires a valid credit card at the time of booking or upon arrival, with a pre-authorisation covering the stay and any potential extras.

Spa & Wellness

  • What spa and wellness services are offered by Kempinski The Boulevard Dubai?

    The hotel spa offers treatment rooms, sauna, steam room, and relaxation areas, with massage and wellness treatments available by reservation.

  • Does the hotel have a sauna and a hammam?

    A sauna and a hammam are available in the wellness area, accessible to guests according to the spa or fitness centre hours.

Included Services

  • What services are usually included in the room rate?

    Wi-Fi is included in most rates, as well as access to the pool and gym, while breakfast and certain services may incur additional charges.

  • Is a daily housekeeping service provided in the rooms?

    Daily housekeeping is provided, with the option for evening service and attention to detail in the rooms and common areas.

  • Are additional services included for suites or higher category rooms?

    Some offers include benefits such as breakfast or access to a lounge depending on the type of room or suite booked.

  • Is there a laundry or dry cleaning service for guests?

    The hotel offers a laundry and dry cleaning service, usually charged per item and available on weekdays and weekends.

  • What are the highlights that frequently appear in reviews of this hotel?

    Customer reviews highlight the central location near Dubai Mall, the quality of service, the comfort of the rooms, and facilities such as the pool and spa.

Family & Kids

  • Does the hotel offer family or connecting rooms for stays with children?

    Family rooms and some suites are designed to accommodate multiple guests, and connecting rooms may be available upon request.

  • What facilities are available for children at Kempinski The Boulevard Dubai?

    A children's pool and a playground are available, and a kids' club or playroom is offered with supervised activities according to the schedule.

  • Can we benefit from a babysitting service during our stay?

    A childcare or babysitting service may be offered by the hotel, generally upon prior request and at an additional cost.

Accessibility

  • Is the hotel suitable for people with reduced mobility?

    Accessible rooms and adapted parking spaces are available, but the details of the facilities (accessible showers, grab bars) must be confirmed before the stay.

  • Are the common areas of the hotel (restaurants, pool) easily accessible by wheelchair?

    Common areas such as the lobby, restaurants, and pool are accessible by lift or ramps, with modern signage in place.

  • Are specific facilities for hearing or visually impaired persons available in the rooms or common areas?

    Contact the concierge to confirm the arrangements for the day.

Sustainability

  • Does the hotel implement actions to limit its environmental impact?

    Environmental measures such as reducing energy and water consumption, as well as recycling policies, are generally implemented in hotels of this category.

  • Does Kempinski The Boulevard Dubai adhere to sustainability standards specific to the Kempinski group?

    Kempinski Hotels communicates commitments to sustainability and social responsibility, with standards applied to its establishments, including those located in Dubai.

  • Are the rooms equipped to optimise energy consumption, particularly air conditioning?

    The rooms are equipped with individually adjustable air conditioning, useful for adapting to Dubai's hot climate while controlling consumption.

  • Does the hotel offer options to reduce plastic waste, such as reusable bottles or water fountains?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — Kempinski The Boulevard Dubai

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer to or from the airport for my arrival and departure?

    The concierge can organise a private transfer by car or limousine between Dubai Airport and Kempinski The Boulevard Dubai, with personalised welcome according to your flight schedule.

  • Is it possible to book a private driver by the hour to move around the city from the hotel?

    The concierge can book a driver at your disposal by the hour or for the day for your business trips or visits in Dubai and the surrounding areas.

  • Can the concierge help me organise my taxi or metro journeys from the hotel?

    The concierge can advise you on the nearest metro stations, arrange a taxi, and indicate the best route to Dubai Mall, Burj Khalifa, or other areas.

  • Can I ask the concierge to organise a round trip transfer to Abu Dhabi for the day?

    The concierge can book transfers to Abu Dhabi, theme parks, or other emirates, by private car or van, with schedules tailored to your itinerary.

  • Can you assist me in renting a car with direct delivery to the hotel?

    The concierge can arrange for a car rental with delivery and pick-up directly at Kempinski The Boulevard Dubai, with or without a driver.

Restaurant Reservations

  • Can the concierge book a fine dining restaurant with a view of Burj Khalifa?

    The concierge can recommend and book fine dining or rooftop restaurants near Downtown Dubai, taking into account your culinary preferences.

  • Can you get me a table at a very popular restaurant in Dubai Mall on the weekend?

    Reservations are made through the concierge, who can secure tables at highly sought-after restaurants in Dubai Mall or downtown, subject to availability.

  • Can you recommend and book a restaurant suitable for a strict vegetarian diet?

    The concierge can suggest restaurants offering vegetarian, vegan, or gluten-free options and handle reservations while specifying your dietary restrictions.

  • Can the concierge organise a special romantic dinner for a wedding anniversary?

    The concierge can organise a romantic dinner with specific table requests (terrace, fountain view) and consider any surprises for your partner.

  • Is it possible to have the concierge reserve a large table for a business lunch?

    The concierge can assist you in privatising a lounge or a large table for a business lunch at the hotel or in a nearby restaurant, depending on the number of guests.

Spa Bookings

  • Can you book a massage for me at the hotel spa at the end of the day?

    Reservations are made through the concierge, who can secure a time slot for a massage or treatment at the hotel spa according to your availability.

  • Can the concierge create a customised spa itinerary with multiple treatments?

    The concierge can organise a complete wellness programme including multiple treatments, access to the sauna and hammam, and adjust the schedule for half a day or a full day.

  • Is it possible to book a couples treatment at the spa?

    The concierge can check availability for couples treatments and reserve a double cabin, depending on the times available at the spa.

Excursions & Cultural Visits

  • Can you plan a desert excursion with safari and dinner departing from the hotel?

    The concierge can organise desert excursions with safari, dinner, and shows, either privately or in small groups, with transfers from the hotel.

  • Can the concierge book tickets to go to the top of Burj Khalifa?

    The concierge can reserve skip-the-line tickets for Burj Khalifa and advise on the best time slots to minimise crowds.

  • Is it possible to organise a guided tour of the old town and souks departing from the hotel?

    The concierge can arrange private guided tours of Dubai's old town, souks, and museums, with transfers from Kempinski The Boulevard Dubai.

Special Occasions

  • Can you prepare a surprise in the room for a birthday during our stay?

    The concierge can organise room decorations with flowers, balloons, and a cake for a birthday or a marriage proposal.

  • Can the concierge arrange a professional photographer for a photo shoot at the hotel?

    The concierge can coordinate a professional photo shoot at the hotel or around Downtown Dubai for a birthday, couple, or family.

  • Can you help me organise a special marriage proposal in Dubai?

    The concierge can recommend locations and arrange an exceptional dinner for a marriage proposal, with staging and coordination of the details.

Shopping & Luxury Services

  • Can the concierge arrange a personal shopper in the shops at Dubai Mall?

    The concierge can book a personal shopper in the shops at Dubai Mall and organise a customised shopping itinerary.

  • Can you help me find a tailoring or styling service during my stay?

    The concierge can assist in arranging an express styling or tailoring service for your outfits, through external partners.

  • Is it possible to make an appointment at a jeweller or luxury boutique through the concierge?

    The concierge can suggest jewellers, watchmakers, or luxury boutiques and, depending on the partners, facilitate private appointment bookings.

Family Activities

  • Can you organise a family outing to an amusement park or water park?

    The concierge can plan a day at theme or water parks, including transfers and tickets, tailored to the children's ages.

Personalized Experiences

  • Can the concierge create a personalised itinerary of visits and restaurants for a few days in Dubai?

    The concierge can create a customised programme including visits, restaurants, and activities based on your interests and the duration of your stay.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits