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5★ · Dubai

Anantara The Palm Dubai Resort

East Crescent, Palm - The Palm Jumeirah - Dubai - Émirats arabes unis, Dubai

4.74.7/523,734 reviews · Google rating
  • Set on the iconic Palm Jumeirah
  • Peaceful seafront setting
  • Lush landscaped gardens
  • Private beaches

Hotel 5-star in Dubai, United Arab Emirates, in the heart of Dubai, featuring lush gardens, private beaches and a seafront setting.

Is Anantara The Palm Dubai Resort a five-star hotel in Dubai?

Yes, Anantara The Palm Dubai Resort is a five-star hotel on Palm Jumeirah in Dubai.

It suits seaside stays looking for a calmer setting, with beach access, a pool, spa and on-site dining.

Where is Anantara The Palm Dubai Resort located in Dubai?

The resort is on Palm Jumeirah by the sea, in a setting that feels more removed than central Dubai addresses.

This location balances access to Dubai’s main attractions with a quieter resort atmosphere.

What is available on site at Anantara The Palm Dubai Resort for dining and relaxation?

The resort has a spa, outdoor pool, fitness centre, private beach and several dining venues.

For meals, options include Mediterranean, international, steakhouse, café dining and in-room dining.

A word from the Concierge

Anantara The Palm Dubai Resort through the Concierge's eyes

Anantara The Palm Dubai Resort is located on the iconic Palm Jumeirah in Dubai, United Arab Emirates. This 5★ hotel offers a unique luxury experience, blending Asian traditions with Arabian hospitality. The prime location allows easy access to major attractions in Dubai while providing a peaceful seaside setting.

The hotel stands out for its relaxing atmosphere and high-end facilities. It is recognized for its exceptional service, having received the Travel + Leisure World's Best Awards 2025. Guests particularly enjoy the lush gardens and private beaches, creating a tranquil retreat away from the city's hustle.

Before you go, know that this hotel is perfect for couples seeking romance, families wanting to relax, or business travelers. The winter months are ideal for enjoying the pleasant climate. Be sure to check the activities offered, as they vary by season.

_My tip from the Concierge: book your activities in advance to secure your spot, especially during peak season._

Why choose Anantara The Palm Dubai Resort?

Anantara The Palm Dubai Resort is an exceptional address in Dubai, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Set on the iconic Palm Jumeirah
  • Peaceful seafront setting
  • Lush landscaped gardens
  • Private beaches
  • Asian traditions with Arabian hospitality
  • Recognised by Travel + Leisure in 2025

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

3
  • Spa
  • Outdoor pool
  • Fitness centre

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

10 on-site dining venues.

  • Mekong

    Restaurant

    Highlights

    • Thai Chinese Vietnamese
    • Honouring the Mekong’s culinary heritage.
    Practical information

    The concierge’s wordFor Thai, Chinese, and Vietnamese flavors, book Mekong: a lovely tribute to the Mekong’s culinary heritage.

  • Bushman’s Restaurant & Bar

    Restaurant

    Highlights

    • Steak
    • A gourmet steakhouse on Palm Jumeirah.
    Practical information

    The concierge’s wordIf you’re in the mood for a good steak on Palm Jumeirah, Bushman’s Restaurant & Bar is a reliable choice to keep in mind.

  • Revo Café

    Restaurant

    Highlights

    • Café dining
    • Casual and comforting plates on Palm Jumeirah.
    Practical information

    The concierge’s wordFor a simple, comforting break on Palm Jumeirah, head to Revo Café: a relaxed spot that always hits the mark.

  • Mai Bar

    Bar

    Highlights

    • Sunseekers snacks and sips, plus a swim-up bar.
    Practical information

    The concierge’s wordAt Mai Bar, slip between a few snacks, well-chosen sips, and the swim-up bar—the ideal stop to stretch out the sunshine.

  • The Beach House

    Restaurant

    Highlights

    • Mediterranean Cuisine
    • Celebrating fresh flavours from across the Mediterranean Sea.
    Practical information

    The concierge’s wordFor a fresh Mediterranean interlude, book The Beach House: just the spot to enjoy flavors from across the Mediterranean Sea.

  • Crescendo

    Restaurant

    Highlights

    • International Cuisine
    • From buffet favourites to inspired global tastes.
    Practical information

    The concierge’s wordIf you want variety without overthinking it, book Crescendo: international cuisine, from buffet favourites to globally inspired flavours.

  • Sizzlers Barbecue

    Restaurant

    Highlights

    • Savour succulent and sizzling specialities by the sea.
    Practical information

    The concierge’s wordFor an easy, well-chosen dinner, head to Sizzlers Barbecue: succulent, sizzling specialties with the sea as your backdrop.

  • The Lotus Lounge

    Lounge

    Highlights

    • Sophisticated refreshments with Palm vistas.
    Practical information

    The concierge’s wordFor an elegant break, head to The Lotus Lounge for sophisticated refreshments and soothing views over the Palm.

  • In-Room Dining

    Highlights

    • International
    • Relish the comfort or romance of private dining delivered wherever you need it.
    Practical information

    The concierge’s wordFor a comfortable or romantic moment, have In-Room Dining delivered: an international option served exactly where you want it.

  • Kids' Spice Spoons

    Highlights

    • International
    • Cooking workshops for children.
    Practical information

    The concierge’s wordIf you're traveling as a family, Kids' Spice Spoons is a safe bet: international cuisine and cooking workshops designed for children.

In the press

Distinctions & affiliations

Rankings
Travel + Leisure World's Best

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 21 June 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 11:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: East Crescent, Palm - The Palm Jumeirah - Dubai - Émirats arabes unis

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 23,734 reviews

5/5Farhat Fayyaz

We enjoyed the whole stay. The whole experience was itself a very relaxing one. The food was tasty. We dined in at Mekong, Lazeine was very polite and supportive and catered to our needs. The breakfast spread was very…

5/5MG Santos

We had a wonderful stay at Anantara The Palm Dubai Resort. The resort is beautiful, with stunning views, excellent facilities, and a relaxing atmosphere that made our getaway truly memorable. Our room was spacious…

5/5William Dalbello Grespan da Silva

It's important to understand the place you're visiting, and this hotel is a great example of that. Being a large hotel with villas and a building with rooms, you'll need to use golf carts to get around the hotel…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 42 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Vista Mare by Dubai RetailTourist attraction

    1.9 km · 3 min by car

    Vista Mare, a tourist attraction a nineteen-minute walk away, offers a panoramic view of the sea and relaxation areas.

    Practical information

    The concierge’s wordFor a calm seaside break, head to Vista Mare, a 19-minute walk away, especially later in the day to enjoy the view.

  • The View Palm JumeirahTourist attraction

    2.2 km · 4 min by car

    Tourist attraction located 2.2 km away, providing a panoramic view of Palm Jumeirah and its surroundings.

    Practical information

    The concierge’s wordFor a panoramic break over Palm Jumeirah and its surroundings, The View Palm Jumeirah is well suited to a calm moment during the day.

  • Dune Buggy & Quad Biking DubaiTourist attraction

    2.3 km · 4 min by car

    Tour agency 2.3 km away, offering buggy and quad biking excursions in the Dubai desert.

    Practical information

    The concierge’s wordIf you're in the mood for something more active, this tour agency offers buggy and quad excursions in the Dubai desert.

  • Palm West Beach by Dubai RetailTourist attraction

    2.7 km · 5 min by car

    Palm West Beach, a tourist attraction in Dubai, features a lovely waterfront promenade.

    Practical information

    The concierge’s wordFor an easy break between plans, head to Palm West Beach for a lovely seaside stroll, especially toward the end of the day.

  • Madinat JumeirahTourist attraction

    3.1 km · 5 min by car

    Madinat Jumeirah, a resort complex three kilometers away, offering a resort experience with canals and souks.

    Practical information

    The concierge’s wordFor a change of scene, head to Madinat Jumeirah: canals and souks make for a pleasant stroll, especially later in the day.

  • AquaventureTourist attraction

    3.5 km · 6 min by car

    Water park located 3,525 meters away, featuring various water attractions for the whole family.

    Practical information

    The concierge’s wordAquaventure makes a great break if you’re traveling with family or want a fun, refreshing pause away from the city pace.

  • The AgendaPerforming arts

    3.5 km · 6 min by car

    Event venue located 3,542 meters away, hosting various events and performances.

    Practical information

    The concierge’s wordThe Agenda is a good option for an evening show in Dubai, especially if you're after an upbeat break with a varied program.

  • Lost World Aquarium at Aquaventure WorldAquarium

    3.6 km · 6 min by car

    Aquarium to visit, showcasing a variety of marine species in an immersive setting.

    Practical information

    The concierge’s wordFor an immersive break in Dubai, this aquarium suits a solo visit, a couple’s outing, or family time around marine species.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Dubai Harbour - Yacht ClubMarina

    4.3 km · 7 min by car

    Dubai Harbour - Yacht Club, a marina providing facilities for yachts and water activities.

    Practical information

    The concierge’s wordFor a waterside break, Dubai Harbour - Yacht Club suits a calm moment around yachts and nautical activities.

  • Umm Suqeim ParkPark

    4.8 km · 8 min by car

    Umm Suqeim Park, an urban park featuring green spaces and recreational facilities.

    Practical information

    The concierge’s wordFor a green break in Dubai, Umm Suqeim Park is ideal if you want to unwind for a while or enjoy its leisure facilities.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • The Ripe Market- Academy ParkMarket

    4.5 km · 8 min by car

    Market located 4.5 km away, offering a variety of fresh and local products.

Places to visit nearby

The sights, landmarks and walks I recommend around Anantara The Palm Dubai Resort — each place has its own detailed guide.

Around the hotel

Our full Dubai guide

Dubai pairs statement architecture, high luxury, desert culture and a distinctly international way of life.

Read the Dubai guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Anantara The Palm Dubai Resort?

    Standard check-in at Anantara The Palm Dubai Resort starts at 3 PM for the resort and 4 PM for the residences, while check-out is at 12 PM for the resort and 11 AM for the residences.

  • Can I check in early?

    Early check-in may be offered subject to availability upon arrival and may incur additional charges depending on the time of arrival.

  • Is it possible to request a late check-out at Anantara The Palm Dubai Resort?

    A late check-out may be granted depending on availability on the day and is generally charged beyond the standard check-out time.

  • What documents are required upon arrival for check-in at Anantara The Palm Dubai Resort?

    Check-in formalities require a valid ID or passport and a credit card for guarantee, in accordance with Dubai hotel practices.

  • Are airport transfers offered?

    Airport transfers are offered via private services or bookable taxis, arranged by the hotel or concierge upon prior request.

Location & Access

  • Where is Anantara The Palm Dubai Resort located in Dubai?

    The resort is located on the East Crescent of Palm Jumeirah, Dubai, with a P.O. Box address of 71607 and GPS coordinates provided by the hotel.

  • What is the distance between the hotel and the airport?

    Anantara The Palm Dubai Resort is approximately 45 to 50 minutes by car from Dubai International Airport, depending on traffic.

  • Is Anantara The Palm Dubai Resort located on Palm Jumeirah?

    The resort is situated on the artificial island Palm Jumeirah, on the East branch of the crescent, accessible by road from the mainland of Dubai.

  • What are the recommended transport options to reach Anantara The Palm Dubai Resort?

    Access is primarily by car or taxi, with the option to use the Palm Jumeirah monorail to the crescent and then a road transfer to the hotel.

Rooms & Amenities

  • Is Anantara The Palm Dubai Resort a 5-star hotel?

    Anantara The Palm Dubai Resort is a 5-star resort hotel, part of the Anantara Hotels & Resorts chain, offering luxury services and facilities.

  • What types of rooms and villas are available at Anantara The Palm Dubai Resort?

    The resort offers rooms, suites, lagoon access villas or beachfront villas, as well as overwater villas, unique to the Emirates.

  • What amenities can be found in the hotel rooms?

    The rooms generally feature air conditioning, television, private bathroom and Wi-Fi access, in accordance with the standards of luxury resorts in Dubai.

  • Are the rooms at Anantara The Palm Dubai Resort non-smoking?

    All rooms, villas and apartments at Anantara The Palm Dubai Resort are strictly non-smoking, as the establishment is non-smoking.

Included Services

  • Does the hotel have parking?

    Yes, free private parking is offered to guests staying at the hotel and to visitors with a confirmed reservation in the restaurants.

  • Is Wi-Fi available in the hotel?

    Yes, the resort offers free Wi-Fi, with internet available in all areas and complimentary access for guests.

  • What are the main services included in a stay at Anantara The Palm Dubai Resort?

    Included services comprise Wi-Fi, access to a private beach, pools, fitness centre, kids' club and certain activities depending on the packages booked.

  • Does the hotel offer a concierge service and a 24-hour reception?

    A concierge service, 24-hour reception and room services are available for guests, as indicated by the resort.

Dining

  • What type of breakfast is offered?

    Breakfast is served in buffet style with a wide selection of international specialities, in the main restaurant such as Crescendo.

  • What restaurants and bars are available at Anantara The Palm Dubai Resort?

    Anantara The Palm Dubai Resort features seven bars and restaurants, including Mekong, Bushman’s Restaurant & Bar, Mai Bar, Revo Café, The Beach House, The Lotus Lounge and Crescendo.

  • Does Anantara The Palm Dubai Resort offer half-board or full-board options?

    The resort offers half-board options typically including buffet breakfast and lunch or dinner, with possibilities for dining in several restaurants within the complex.

  • Are drinks included in the meal packages at Anantara The Palm Dubai Resort?

    Drinks, including alcoholic ones, are charged separately in the restaurants and bars, even as part of half-board stays.

Spa & Wellness

  • What spa and wellness facilities are available at Anantara The Palm Dubai Resort?

    The hotel features an Anantara spa with a Turkish bath, sauna, hot tubs, pools, and various wellness treatments and massages.

  • Is access to the spa included in the room price?

    Access to certain spa facilities such as hot tubs or steam rooms may be reserved or charged, depending on the type of treatment and package chosen.

  • What types of treatments and massages are offered at Anantara Spa?

    Massages, body treatments, and rituals inspired by Asian traditions are offered at Anantara Spa, according to a treatment menu available on-site.

  • Does Anantara The Palm Dubai Resort have a gym and sports facilities?

    The resort has a fully equipped fitness centre, as well as padel and tennis courts available to guests.

Activities & Leisure

  • Does the hotel have a swimming pool?

    Yes, the resort offers several pools, including a large main pool, lagoon pools, and an infinity pool, as well as a private beach.

  • What leisure activities and sports are offered at Anantara The Palm Dubai Resort?

    Activities include water sports, snorkelling, paddle, tennis, padel, as well as the private beach and lagoon pools around the rooms.

  • Does Anantara The Palm Dubai Resort offer special experiences for couples and families?

    The resort organises experiences for couples and families, such as lagoon walks, beach dinners, and leisure programmes depending on the season.

  • Can excursions and tours of Dubai be booked from the hotel?

    External excursions such as desert safaris, city tours, or water parks can be arranged through the concierge in addition to the hotel's activities.

Family & Kids

  • Is Anantara The Palm Dubai Resort suitable for a family stay with children?

    The resort is described as very family-friendly, with lagoon pools, a relaxed atmosphere, and services dedicated to children.

  • Is there a kids' club or activities for children at Anantara The Palm Dubai Resort?

    A kids' club and facilities for children are available, offering supervised activities for younger guests.

  • Does the hotel offer rooms or villas suitable for large families?

    Connecting or family rooms and villas are offered, suitable for stays with multiple children or generations.

  • Can we obtain a childcare or babysitting service at the hotel?

    A babysitting service may be available upon request through the concierge, subject to conditions and staff availability.

Pets

  • Are pets allowed at Anantara The Palm Dubai Resort?

    No, the establishment is not pet friendly and pets are not allowed in the resort.

  • Can I stay at Anantara The Palm Dubai Resort with my dog or cat?

    Dogs, cats, and other animals, even small ones, are not allowed in the rooms, villas, or common areas of the hotel.

  • Are assistance dogs allowed in the hotel?

    In case of a specific need related to an assistance animal, it is necessary to contact the concierge to confirm the arrangements for the day.

Accessibility

  • Does Anantara The Palm Dubai Resort have rooms suitable for people with reduced mobility?

    Accessible rooms may be available, but it is advisable to contact the concierge to confirm the arrangements for the day.

  • Are the common areas and restaurants of the hotel easily accessible by wheelchair?

    Common areas are mostly on the same level or accessible by lift, but it is recommended to check specific accessibilities with the concierge.

  • Can I request specific arrangements related to my disability before my arrival?

    Special arrangements, aids, and equipment can be provided upon request for individuals with specific needs, subject to availability.

Billing & Policies

  • What is the hotel's cancellation policy?

    The hotel's cancellation policy depends on the type of rate and the period; conditions are specified at the time of booking on the official site or through agencies.

  • Are there any tourist taxes to pay?

    Yes, mandatory taxes and municipal fees may apply to stays in Dubai and are added to the bill according to local regulations.

  • What payment methods are accepted at Anantara The Palm Dubai Resort?

    Payments can generally be made by international credit card and sometimes in cash, in accordance with hotel practices in Dubai.

  • What are the conditions for children and extra beds at Anantara The Palm Dubai Resort?

    Children and extra beds are subject to specific policies regarding supplements and room capacity, which are indicated at the time of booking.

Sustainability

  • Which hotel group does Anantara The Palm Dubai Resort belong to?

    Anantara The Palm Dubai Resort belongs to the Anantara Hotels, Resorts & Spas brand, an international chain of Asian origin operating several properties in Dubai and elsewhere.

  • Is Anantara The Palm Dubai Resort an Asian or Thai themed resort?

    The resort features a Thai ambiance with architecture and staff predominantly inspired by Asian culture, in a calm and relaxing resort approach.

  • Does the hotel implement environmental or sustainability policies?

    Sustainability and resource management initiatives may be in place, but it is recommended to contact the concierge to confirm the current arrangements.

  • Is Anantara The Palm Dubai Resort closed or in the process of closing?

    Anantara The Palm Dubai Resort is open and operates as a luxury resort on Palm Jumeirah; no official information mentions a permanent closure.

The Concierge answers — Anantara The Palm Dubai Resort

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from the airport to Anantara The Palm Dubai Resort and back?

    The concierge can organise private transfers by car or limousine between Dubai Airport and Anantara The Palm Dubai Resort, as well as trips to the main shopping centres and attractions in the city.

  • How can I easily organise my transport from Anantara The Palm Dubai Resort to the city centre and malls?

    The concierge can book taxis, ride-hailing services or chauffeur-driven cars for travel from Anantara The Palm Dubai Resort to Downtown Dubai, the Dubai Mall or Burj Khalifa.

  • Can the concierge arrange a family-friendly transfer with child seats from the airport?

    Transfers by car or minivan can be organised for families with children, with baby seats or boosters available upon prior request.

  • Are there shuttles or water taxis between Anantara The Palm Dubai Resort and other hotels on Palm Jumeirah?

    It is recommended to ask the concierge to check the schedules, prices, and options for shuttle or water taxi services to reach other hotels on Palm Jumeirah from the resort.

  • Can I book a luxury car with a chauffeur for an evening in Dubai from the hotel?

    The concierge can arrange a luxury car or limousine with a chauffeur for a VIP evening at a restaurant or in the city from Anantara The Palm Dubai Resort.

Restaurant Reservations

  • Can you reserve a table in the restaurants at Anantara The Palm Dubai Resort for dinner?

    Reservations are made through the concierge for the signature restaurants at Anantara The Palm Dubai Resort such as Mekong, Bushman’s, or The Beach House.

  • Can the concierge recommend and book renowned restaurants in Dubai outside the hotel?

    The concierge can recommend and book panoramic restaurants in Palm Jumeirah or Downtown Dubai, depending on the desired cuisine style and budget.

  • Is it possible to organise a private romantic dinner on the beach at Anantara The Palm Dubai Resort?

    It is recommended to contact the concierge to arrange a private romantic dinner on the beach or by the lagoon, with a personalised menu.

Spa Bookings

  • How can I book a massage or treatment at Anantara Spa during my stay?

    Reservations are made through the concierge for treatments at Anantara Spa, including Turkish hammam, massages, and wellness rituals.

  • Can you plan a spa programme on the day of my arrival or departure?

    The concierge can suggest spa slots that fit flight schedules, with access to facilities before or after treatments.

  • Are there spa packages for couples available to book at Anantara The Palm Dubai Resort?

    Special spa packages for couples or occasions can be offered and booked through the concierge, with personalised arrangements.

Excursions & Cultural Visits

  • Can you organise a cultural guided tour of Dubai departing from Anantara The Palm Dubai Resort?

    The concierge can arrange private tours of old Dubai, the souks, the museum, and cultural sites with a French or English-speaking guide.

  • How can a desert safari be booked from Anantara The Palm Dubai Resort?

    Desert safaris in 4x4 vehicles, including dinner and a show, can be booked through the concierge with pick-up from the hotel.

  • Is it possible to plan a day of visits combining Burj Khalifa, Dubai Mall, and Palm Jumeirah?

    The concierge can prepare a customised itinerary combining Burj Khalifa, Dubai Mall, fountains, and Palm Jumeirah in one day with a driver.

Special Occasions

  • Can you prepare a surprise in the room for a birthday or honeymoon at Anantara The Palm Dubai Resort?

    The concierge can organise special room decorations, cake, flowers, and surprises for a birthday or honeymoon.

  • Can the concierge assist in organising a marriage proposal at Anantara The Palm Dubai Resort?

    Personalised marriage proposals can be orchestrated on the beach, in a villa, or at the restaurant, in coordination with the concierge.

  • Is it possible to book a professional photographer for a session within the hotel?

    It is possible to arrange a professional photo session at the resort to capture a special event or family stay.

Shopping & Luxury Services

  • How can a half-day shopping trip to Dubai Mall be organised from Anantara The Palm Dubai Resort?

    The concierge can arrange a driver to Dubai Mall or Mall of the Emirates and recommend shopping itineraries tailored to preferences.

  • Can the concierge connect me with a personal shopper in Dubai?

    Personal shopper or stylist services can be recommended by the concierge for tailored shopping sessions.

  • Can the concierge arrange a dry cleaning or alteration service for my clothes?

    Express laundry services, alterations, and dry cleaning can be coordinated through the concierge for evening attire.

Family Activities

  • Can you help me organise an activity programme for my children during the stay?

    The concierge can propose a family activity schedule including a kids' club, pool, beach, and child-friendly outings from Anantara The Palm Dubai Resort.

  • Is it possible to book water activities and parks for the whole family from the hotel?

    Boat outings, aquarium visits, and water parks can be booked for families with departures from the resort.

Personalized Experiences

  • Can you customise my stay at Anantara The Palm Dubai Resort with a tailored programme?

    The concierge can create a customised stay combining spa treatments, restaurants, excursions, and relaxation time, according to the client's preferences.

  • Can the concierge organise an exclusive romantic experience on the lagoon or the beach?

    It is recommended to contact the concierge to arrange a romantic experience on the lagoon or the beach, complete with decorations and dedicated services.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits