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5★ · Montréal

The Ritz-Carlton Montreal

1228 Rue Sherbrooke O, Montréal, QC H3G 1W9, Canada, Montréal

4.64.6/52,564 reviews · Google rating
  • In the heart of Montréal
  • Easy access to renowned shops and restaurants
  • A symbol of Canadian hospitality
  • Refined yet welcoming atmosphere

Hotel 5-star in Montréal, in the heart of Montréal, featuring attentive service, elegant common areas and easy access to attractions.

How much does it cost to stay at The Ritz-Carlton Montreal?

Rates vary depending on the season, room category and booking conditions.

For an accurate budget, check your dates or ask the Concierge which options best suit your stay.

What dining options are available at The Ritz-Carlton Montreal?

The hotel offers several on-site venues, including Maison Boulud, Palm Court and the Dom Pérignon Bar.

Breakfast and in-room dining are also available for a simpler or more private meal.

Is The Ritz-Carlton Montreal well located for exploring the city on foot?

Yes. The hotel is in the heart of Montréal, with easy access to shops, restaurants and major attractions.

The Montreal Museum of Fine Arts is a short walk away, and several cultural venues are easy to reach without a car.

A word from the Concierge

The Ritz-Carlton Montreal through the Concierge's eyes

The Ritz-Carlton Montreal is located in the heart of Montreal, Canada. This 5★ hotel embodies elegance and luxury. It is close to the city's main attractions, providing easy access to renowned shops and restaurants. The property symbolizes Canadian hospitality, attracting a diverse clientele from business travelers to couples seeking relaxation.

What distinguishes this hotel is its refined atmosphere and attentive service. The Ritz-Carlton is known for its attention to detail and staff trained to anticipate guests' needs. The overall ambiance is warm and welcoming while maintaining a high level of sophistication. Guests appreciate the elegant common areas and quality amenities, making this hotel a preferred choice in Montreal.

Before you go, know that the hotel suits both business travelers and families. Couples will find a romantic setting, while professionals will appreciate the suitable facilities. The best time to visit is during the milder months when the city is alive with various cultural events and festivals.

_My tip from the Concierge: consider booking your stay several months in advance, especially during the peak tourist season._

Why choose The Ritz-Carlton Montreal?

The Ritz-Carlton Montreal is an exceptional address in Montréal, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • In the heart of Montréal
  • Easy access to renowned shops and restaurants
  • A symbol of Canadian hospitality
  • Refined yet welcoming atmosphere
  • Elegant shared spaces
  • Detail-focused service

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast in the heart of Montréal

    Beginning the day at The Ritz-Carlton Montreal means enjoying a calm moment before the city’s rhythm takes over. This experience suits both an early departure for a meeting and a slower start as a couple or family. The real luxury lies in the precision of the service, the elegance of the setting and the feeling of entering Montréal with poise rather than haste.

    Idéal couples et affairesIncluded in your stay
  • Tailored concierge guidance for the city

    With concierge assistance available at any hour, the stay can be shaped around your priorities: shopping, restaurants, culture, business appointments or walks. The value is not merely practical. A good recommendation, given at the right moment, changes the way Montréal is experienced. This highlights the hotel’s attention to detail and its ability to turn a simple visit into something more personal.

    Signature serviceIncluded in your stay
  • Romantic city-centre escape

    For couples, the address lends itself especially well to a stay shaped by the city and softened by the hotel’s comfort. One heads out on foot, returns to rest, extends the evening in a hushed atmosphere, then finds a room prepared with care. This experience is not based on excess, but on the harmonious sequence of simple, elegant and well-served moments.

    Séjour à deuxReservation required
  • Urban pause after shopping

    Located close to renowned boutiques, the hotel makes it easy to alternate between time in the city and a return to calm. After a few hours on Montréal’s shopping avenues, coming back to the property’s elegant shared spaces changes the tempo of the stay. This experience speaks to those who value hotels able to offer a true refuge in the midst of urban life without ever breaking the connection with the destination.

    Included in your stay
  • Frictionless business stay

    A 24-hour front desk and concierge, daily housekeeping, laundry, wake-up service and a central location combine to create an experience especially suited to business travellers. The aim is not efficiency alone, but continuity: being able to move through meetings, meals and transfers while maintaining a high level of comfort. This signature suits those who expect a great hotel to simplify travel logistics in a meaningful way.

    BusinessIncluded in your stay
  • Enjoy Montréal until the final hours

    Luggage storage and the constant availability of the staff make it possible to remain in control of the final day in the city. Rather than waiting around before departure, one can arrange lunch, a walk, a few last purchases or a cultural visit before returning calmly to the hotel. Simple in appearance, this is nonetheless decisive in the overall feeling of a stay well managed from beginning to end.

    Included in your stay

Restaurants & bars

4 on-site dining venues, including 2 Michelin stars.

  • Palm Court

    Tea room

    Highlights

    • afternoon tea
    Practical information

    The concierge’s wordFor an elegant pause at The Ritz-Carlton Montreal, book Palm Court if you’re in the mood for afternoon tea in a true tea lounge.

  • Maison Boulud

    2 Michelin stars

    Restaurant

    Chef: Daniel Boulud
    Chef: Daniel Boulud

    Highlights

    • French
    • the Midas touch of Chef Daniel Boulud is unmistakable
    Practical information

    The concierge’s wordAt Maison Boulud, you’ll find French flair and Daniel Boulud’s unmistakable touch at a two-Michelin-starred table.

  • In-Room Dining

    Chef: Romain Valicon
    Chef: Romain Valicon

    Highlights

    • our Ladies and Gentlemen will be glad to serve you in your room one of the many recipes elaborated by our Executive Chef.
    Practical information

    The concierge’s wordIf you’d rather stay in the comfort of your room, In-Room Dining lets you enjoy recipes created by Executive Chef Romain Valicon.

  • Dom Pérignon Bar

    Bar

    Highlights

    • fine champagne
    Practical information

    The concierge’s wordFor a crisp, elegant moment, head to Dom Pérignon Bar: this is the place to go for fine champagne.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 12:00

Cancellation

4 pm day of arrival

Free cancellation up to 4 hours before arrival

Pets

Pets are welcome at no extra charge.

Additional Fee for Pets

Wi-Fi

Complimentary Wi-Fi in public spaces; in-room access available as a paid option.

Location & access

Address: 1228 Rue Sherbrooke O, Montréal, QC H3G 1W9, Canada

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 2,564 reviews

1/5hani el-sharkawi

After a successful business trip in Laval, I decided to celebrate by having a nice breakfast in Montreal before heading to the airport to return back to Europe. Based on all the positive reviews and my experiences at…

5/5Yeganeh Monajati

} Our stay at the Ritz-Carlton Montreal was absolutely exceptional from beginning to end. The hotel is stunning, elegant, and truly lives up to its luxury reputation. The location is perfect — close to everything…

5/5Luke

This was my first time staying at a Ritz-Carlton and I was blown away! Right when you get there you are pleasantly greeted and handed a water bottle. They also have fruit flavored water in the lobby. We were escorted…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 13 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Musée des beaux-arts de MontréalMuseum

    223 m · 3 min walk

    Art museum three minutes' walk away, featuring a diverse collection ranging from ancient to contemporary art.

    Practical information

    The concierge’s wordA 3-minute walk away, the Montreal Museum of Fine Arts offers an easy cultural break, ideal between appointments or for a change of pace.

  • Belvédère KondiaronkObservation deck

    791 m · 10 min walk

    Scenic viewpoint ten minutes' walk away, providing a panoramic view of the city and its surroundings.

    Practical information

    The concierge’s wordFor a quiet breather, head to Belvédère Kondiaronk, a 10-minute walk away, especially late in the day to take in Montréal at a glance.

  • Place des ArtsPerforming arts

    1.3 km · 15 min walk

    Performance arts theater a twelve-minute walk away, dedicated to the performing arts and hosting various cultural events.

    Practical information

    The concierge’s wordA 12-minute walk away, Place des Arts offers an ideal cultural break in the early evening if you're in the mood for performing arts.

  • MTELUSPerforming arts

    1.6 km · 19 min walk

    Event venue located 1.6 km away, hosting various events and concerts.

    Practical information

    The concierge’s wordFor an easy evening plan, MTELUS offers a concert or event break in a performance venue in the heart of Montreal.

  • Basilique Notre-Dame de MontréalChurch

    1.8 km · 3 min by car

    Religious building a seventeen-minute walk away, known for its impressive architecture.

    Practical information

    The concierge’s wordFor a calm break in the heart of Montreal, head to Notre-Dame Basilica of Montreal and take time to admire its impressive architecture.

  • Pointe-à-CallièreMuseum

    1.9 km · 3 min by car

    Museum located 1863 meters away, dedicated to the history and archaeology of Montreal.

    Practical information

    The concierge’s wordIdeal if you want a cultural break around Montreal’s history and archaeology, especially on a grey day or between two appointments.

  • Centre des sciences de MontréalMuseum

    2.2 km · 4 min by car

    Museum 2.2 km away, dedicated to science and technology, featuring interactive exhibits.

    Practical information

    The concierge’s wordFor a playful break in Montreal, head to the Montreal Science Centre if you enjoy interactive exhibits on science and technology.

  • La Grande Roue de MontréalCultural landmark

    2.4 km · 4 min by car

    Montreal's Ferris wheel, providing a panoramic view of the city.

    Practical information

    The concierge’s wordFor a contemplative break, hop on La Grande Roue de Montréal when you want to take in the city in a single glance.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Parc du Mont-RoyalPark

    1.2 km · 15 min walk

    Mount Royal Park, a green space suitable for walking and outdoor activities.

    Practical information

    The concierge’s wordFor a green break in Montreal, Parc du Mont-Royal is well suited to a walk or a moment outdoors.

  • Parc La FontainePark

    3.1 km · 5 min by car

    La Fontaine Park, a green space ideal for relaxation and outdoor activities.

    Practical information

    The concierge’s wordFor a green break in Montreal, head to Parc La Fontaine if you’re in the mood to unwind or enjoy some outdoor activities.

  • Parc Jean-DrapeauPark

    3.8 km · 6 min by car

    Jean-Drapeau Park, a green space suitable for walks and outdoor activities.

    Practical information

    The concierge’s wordFor a green break, head to Parc Jean-Drapeau for a quiet stroll or some time outdoors between plans.

  • Parc du Pied-du-CourantPark

    3.8 km · 7 min by car

    Park located 3846 meters away, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break in Montreal, this park is well suited to a quiet moment to unwind and enjoy nature.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Marché Jean-TalonMarket

    4.9 km · 8 min by car

    Farmers' market 4930 meters away, offering a variety of local and fresh products.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at The Ritz-Carlton Montreal?

    Check-in is generally available from 4 PM and check-out must be completed before 12 PM. Contact the concierge to confirm the day's arrangements.

  • Can I check in early?

    Early check-in may be offered depending on the day's availability. Contact the concierge to confirm the day's arrangements.

  • Is it possible to request a late check-out at the Ritz-Carlton Montreal?

    Late check-out is possible depending on occupancy and may incur additional charges. Contact the concierge to confirm the day's arrangements.

  • What are the check-in procedures upon arrival at the hotel?

    Check-in procedures are generally carried out at the reception with a credit card and an ID. Contact the concierge to confirm the day's arrangements.

  • Are airport transfers offered?

    An airport shuttle service is available on request, with fees indicated at around 120 CAD per vehicle per trip.

Location & Access

  • Where is The Ritz-Carlton Montreal located in Montreal?

    The Ritz-Carlton Montreal is located at 1228 Sherbrooke Street West, in the Golden Square Mile area of downtown Montreal.

  • Is The Ritz-Carlton Montreal well located for visiting downtown and major tourist sites?

    The hotel is situated in the heart of downtown, just steps from the Montreal Museum of Fine Arts and close to the shops and restaurants of the Golden Square Mile.

  • Which metro stations are closest to The Ritz-Carlton Montreal?

    The hotel is easily accessible by metro via the Peel and Bonaventure stations located nearby.

  • What is the distance between the hotel and the airport?

    Montréal–Trudeau International Airport is approximately 18.9 km from the hotel, which is about 20 to 30 minutes by car depending on traffic.

  • Does the hotel have parking?

    The hotel has on-site parking with valet service, charged at approximately 55 CAD per day according to recent information.

Rooms & Amenities

  • What amenities are offered in the rooms at The Ritz-Carlton Montreal?

    The rooms offer high-end amenities with marble bathrooms, heated floors, digital controls, and televisions in the bathrooms.

  • How many rooms and suites does the Ritz-Carlton Montreal have?

    The hotel has 96 rooms and suites, combining historical charm and contemporary design.

  • Is the Ritz-Carlton Montreal a non-smoking hotel?

    The rooms are non-smoking and the establishment is declared entirely non-smoking.

  • Can you book a room with a view of Montreal or the hotel garden?

    Certain categories of rooms and suites have views of the city or the indoor garden. Please contact the concierge to confirm the arrangements for the day.

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge in the rooms and common areas, with a stated speed of up to 250 Mbps for multiple devices.

  • What are the main services included for guests staying at the Ritz-Carlton Montreal?

    Access to the indoor pool and fitness centre is part of the services offered to staying guests.

  • Does the hotel offer concierge services and business services?

    A 24-hour concierge service, newspapers in the lobby, and a business centre are available for guests.

  • What is the '2000 $ rule' often mentioned regarding the Ritz-Carlton?

    The Ritz-Carlton applies a high service culture, sometimes associated with an internal rule allowing employees to go up to a certain amount to satisfy a guest.

Dining

  • What type of breakfast is offered?

    Breakfast is generally offered à la carte or cooked to order, with a wide selection and prices ranging from approximately 20 to 80 CAD per person.

  • What is the main restaurant of The Ritz-Carlton Montreal?

    The main restaurant of the hotel is Maison Boulud, which serves contemporary French cuisine, with a bar and the option for terrace dining in the garden during the season.

  • What is the Palm Court at the Ritz-Carlton Montreal?

    The Palm Court is a lounge area where cocktails, snacks, and sometimes tea or champagne are served in an elegant setting.

  • Does the hotel offer room service available all day and night?

    A 24-hour room service is available for breakfast, meals, and snacks in the room.

Family & Kids

  • Are there services for children at the Ritz-Carlton Montreal?

    Babysitting services and children's entertainment, such as books, DVDs, and music, are offered for an additional fee.

  • Is the Ritz-Carlton Montreal suitable for a family stay with children?

    The establishment welcomes families, with babysitting services and children's entertainment available upon request.

  • Is it possible to obtain an extra bed or a baby cot in the room?

    Extra beds can be provided for an additional fee, indicated at approximately 60 CAD per day.

Spa & Wellness

  • Does the hotel have a swimming pool?

    The hotel has an indoor swimming pool, described as a saltwater pool, with access hours generally from 6:30 AM to 10:30 PM.

  • Is there a spa or wellness area within the hotel?

    The Ritz-Carlton Montreal houses a spa offering massages, body and facial treatments, as well as wellness services.

  • Does the hotel have a gym for guests?

    A fitness room is available for guests, sometimes accessible 24 hours a day. Please contact the concierge to confirm the day's arrangements.

  • Can massages be booked in-room at the Ritz-Carlton Montreal?

    In-room massages may be offered, subject to availability of therapists and upon reservation.

Activities & Leisure

  • What activities or attractions are within walking distance from The Ritz-Carlton Montreal?

    The hotel offers easy access to the Museum of Fine Arts, the Bell Centre, and the Underground City, all located within walking distance.

  • What leisure activities are available directly at the hotel?

    A swimming pool, a fitness centre, and sometimes seasonal events such as Christmas decorations are offered on-site.

  • Is the Ritz-Carlton Montreal considered one of the most prestigious hotels in Montreal?

    The hotel is often cited among the most luxurious addresses in Montreal and is positioned in the high-end price range of the city.

  • When was the Ritz-Carlton Montreal last renovated?

    The establishment is described as combining historical charm and modern renovation, with major works carried out in the 2010s.

  • Are customer reviews of The Ritz-Carlton Montreal generally positive?

    The Ritz-Carlton Montreal is often highly rated on travel sites, with guests praising the service, comfort, and central location.

Pets

  • Are pets allowed at The Ritz-Carlton Montreal?

    Pets are allowed, dogs and cats, with a maximum weight of approximately 22.6 to 30 kg according to sources and a fee of 150 CAD per stay.

  • Are there specific conditions for bringing a pet to the hotel?

    Pets generally need to be announced at the time of booking, and a deposit as well as additional fees are charged per stay.

  • Are assistance animals accepted free of charge at the Ritz-Carlton Montreal?

    Guide dogs and other assistance animals are welcome and exempt from additional fees.

Accessibility

  • Does the hotel offer accessible rooms for people with reduced mobility?

    The establishment has accessible rooms and adapted facilities; detailed information is available at the reception.

  • Are the common areas of The Ritz-Carlton Montreal accessible to wheelchair users?

    The common areas are equipped to accommodate guests with disabilities, including adapted access. Contact the concierge to confirm the arrangements for the day.

  • Are there specific security features in the hotel rooms?

    Security devices such as smoke detectors, sprinklers, and surveillance are present in the rooms and public areas.

Billing & Policies

  • What is the average cost of a night at the Ritz-Carlton Montreal?

    Standard room rates often range from approximately 584 to 687 USD, and suites from 804 to 1,096 USD, depending on the season and offer.

  • What is the hotel's cancellation policy?

    The cancellation policy varies depending on the rate type and booking channel; some offers are flexible, while others are non-refundable.

  • Are there any occupancy taxes to pay?

    Local and provincial taxes are added to the room rate, as is customary in Quebec. Contact the concierge to confirm the arrangements for the day.

  • How can I get a better rate or special offers at the Ritz-Carlton Montreal?

    It is generally recommended to book early or take advantage of packages and special offers to benefit from better rates.

  • What payment methods are accepted to settle the stay?

    The hotel accepts major credit cards and may apply a deposit upon arrival.

Sustainability

  • Does the Ritz-Carlton Montreal have a policy of inclusivity and social responsibility?

    The hotel promotes an inclusive welcoming policy for different orientations and identities, noted as LGBTQ+ friendly.

  • Does the hotel take special measures for the safety and well-being of guests?

    Security measures, parking lighting, and surveillance cameras are indicated for the protection of guests.

  • Does the Ritz-Carlton Montreal implement actions for the environment?

    Some environmental practices may include energy and water management, but specific details are not widely published. Contact the concierge to confirm the current arrangements.

The Concierge answers — The Ritz-Carlton Montreal

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Montreal-Trudeau Airport and The Ritz-Carlton Montreal?

    The concierge can organise a private transfer to or from Montreal-Trudeau Airport, by car or limousine, with pricing adjusted according to the number of passengers and the schedule.

  • Is it possible to have a chauffeur-driven car for the duration of my stay at The Ritz-Carlton Montreal?

    The concierge can book a chauffeur-driven car service for the duration of the stay, including business trips and city tours.

  • Can the concierge advise me on the most convenient means of transport to get around Montreal from the hotel?

    The concierge can recommend the best route by metro, taxi, or rental car based on your schedule in Montreal.

  • How can I organise a transfer between The Ritz-Carlton Montreal and the VIA Rail central station?

    It is recommended to contact the concierge to arrange transfers to the VIA Rail station or the bus terminal according to your schedule.

  • Can you book a taxi or suitable transport for a family with children from the hotel?

    The concierge can book taxis or suitable vehicles for groups or families, with child seats available upon request.

Restaurant Reservations

  • Can the concierge reserve a table at fine dining restaurants near The Ritz-Carlton Montreal?

    Reservations are made through the concierge, who can secure tables at Maison Boulud and the best fine dining establishments in Montreal.

  • Can you organise a dinner with a personalised menu within the hotel?

    The concierge can arrange a special dinner at Maison Boulud or Palm Court, with personalised menus and specific dietary requirements.

  • Can the concierge help me get a last-minute reservation at a highly sought-after restaurant?

    It is recommended to go through the concierge to secure last-minute reservations at popular restaurants in the downtown area.

  • Can you suggest and reserve bistros and cocktail bars near The Ritz-Carlton Montreal?

    The concierge can offer a selection of bistros, brasseries, and cocktail bars nearby, and make the reservation for you.

Spa Bookings

  • How can I book a massage or treatment at The Ritz-Carlton Montreal spa?

    Reservations are made through the concierge, who arranges massages, facials, and wellness rituals at your desired schedule.

  • Can you arrange a couples spa experience followed by a romantic dinner?

    The concierge can coordinate couples treatments or wellness experiences, including spa and dinner.

  • Can the concierge help me organise a full half-day wellness experience at the hotel?

    It is recommended to contact the concierge to plan a half-day wellness experience with pool, fitness, and tailored treatments.

Excursions & Cultural Visits

  • Can you book a private guided tour of the main historical sites in Montreal?

    The concierge can organise guided tours of Old Montreal, the Museum of Fine Arts, and other major cultural sites.

  • Can the concierge suggest a cultural and shopping itinerary starting from the hotel?

    It is recommended to consult the concierge to plan a day combining museums, shopping, and restaurants in the Golden Square Mile.

  • Is it possible to organise a day trip outside of Montreal from The Ritz-Carlton Montreal?

    The concierge can book excursions to Mont-Tremblant, nature tours, or gastronomic experiences in the region.

Special Occasions

  • Can you prepare a romantic surprise in the room for a marriage proposal?

    The concierge can arrange floral decorations, champagne, cakes, and music for anniversaries or marriage proposals.

  • Can the concierge help me organise a private reception or cocktail at the hotel?

    It is recommended to detail your project to the concierge to organise a private event at Palm Court or in a hotel lounge.

  • Can you create a special programme to celebrate Christmas at The Ritz-Carlton Montreal?

    The concierge can organise a customised Christmas or holiday experience, including decorations and activities in the city.

Shopping & Luxury Services

  • Can the concierge point me to the best luxury boutiques within walking distance from the hotel?

    The concierge can recommend luxury boutiques in downtown and arrange personalised shopping appointments.

  • Can you arrange a personal shopper for a high-end shopping session?

    It is possible to request a personal shopper service or boutique accompaniment from the concierge.

  • Can the concierge help me choose and deliver luxury gifts to my suite?

    The concierge can assist with high-end gift purchases, packaging, and in-room delivery.

Family Activities

  • Can you suggest family activities to do in Montreal while staying at the Ritz-Carlton?

    The concierge can recommend child-friendly activities, interactive museum tours, and parks near the hotel.

  • Can the concierge create a leisure programme for a family with teenagers?

    It is recommended to contact the concierge to organise a tailored programme including swimming, cinema, and suitable outings.

Personalized Experiences

  • Can you create a personalised experience combining restaurants, spa, and tours of Montreal?

    The concierge can design a customised stay including gastronomy, wellness, and culture according to your preferences.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits