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5★ · Berlin

The Ritz-Carlton Berlin

Potsdamer Platz 3, 10785 Berlin, Allemagne, Berlin

4.64.6/53,203 reviews · Google rating
  • On Potsdamer Platz
  • Art Deco-inspired rooms and suites
  • POTS restaurant for modern German cuisine
  • Elegant lounge for tea

Hotel 5-star in Berlin, Germany, in the heart of Berlin, featuring a fine-dining restaurant, 24-hour concierge and Club Lounge on the 10th floor.

Where is The Ritz-Carlton, Berlin located?

The hotel is on Potsdamer Platz in central Berlin. It works well as a base for business, cultural visits or a city stay.

The Brandenburg Gate, Berlin Philharmonie and Neue Nationalgalerie are all reachable on foot. Tiergarten is also nearby.

What is the dress code at The Ritz-Carlton, Berlin?

Smart attire generally suits the public areas. For the bar, restaurant or Afternoon Tea, a neat look is the safest choice.

If you have a specific booking in mind, the Concierge can confirm the expected standard for that venue. It is the simplest way to avoid any mismatch.

How much do rooms at The Ritz-Carlton, Berlin cost?

Rates vary with the season, your dates and the room or suite category. Club Lounge access also depends on the category booked.

For an accurate budget, check your exact dates or ask the Concierge to suggest the most suitable options. This is especially useful for family stays.

A word from the Concierge

The Ritz-Carlton Berlin through the Concierge's eyes

The Ritz-Carlton, Berlin is a 5-star hotel located at Potsdamer Platz, Germany. This Ritz-Carlton Reserve property offers a contemporary setting and outstanding service. The 303 guest rooms and suites blend Art Deco design with modern touches, capturing Berlin's golden age. Guests can enjoy modern German cuisine at POTS and relax in the elegant Lounge for quality teas. The Club Lounge on the 10th floor provides a luxury experience with personalized services.

This hotel is ideal for families, offering spacious and flexible accommodations. The atmosphere is friendly and welcoming, perfect for family stays or business trips. Visitors will appreciate the proximity to Tiergarten park and Brandenburg Gate, both within walking distance. The seasonal appeal is favorable for exploring Berlin, with many attractions nearby.

_My tip from the Concierge:_ Enjoy access to the Club Lounge for an enriching and relaxing culinary experience.

Why choose The Ritz-Carlton Berlin?

The Ritz-Carlton Berlin is an exceptional address in Berlin, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • On Potsdamer Platz
  • Art Deco-inspired rooms and suites
  • POTS restaurant for modern German cuisine
  • Elegant lounge for tea
  • Club Lounge on the 10th floor
  • Near Tiergarten and the Brandenburg Gate

Rooms & suites

Elegant The Ritz-Carlton Berlin Berlin

Carlton Club Suite

105 sqm suite with a king-size bed, a separate living room, and space for up to 4 guests.

  • 105 sqm
  • Kingsize-bed
  • 4 guests
View room
Stylish The Ritz-Carlton Berlin Berlin

The Ritz-Carlton Penthouse

In Berlin, The Ritz-Carlton Penthouse offers 285 sqm at the Potsdamer Platz address, with an elegant expression of luxury true to the Ritz-Carlton world.

  • 285 sqm
View room
Elegant The Ritz-Carlton Berlin Berlin

Deluxe Suite

A Deluxe Suite at The Ritz-Carlton Berlin, at Potsdamer Platz, in a contemporary Art Deco setting inspired by Berlin’s golden age.

View room
Modern The Ritz-Carlton Berlin Berlin

Deluxe View Room

40 sqm room with a king-size bed, for up to 4 guests, with the option of two individual beds subject to availability.

  • 40 sqm
  • Kingsize-bed
  • 4 guests
View room

The hotel at a glance

Services & amenities

Dining

3
  • Fine-dining restaurant
  • Bar
  • Afternoon tea

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Connecting rooms
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

5 on-site dining venues, including 2 Michelin stars.

  • The Curtain Club

    Bar

    Highlights

    • innovative cocktail creations inspired by the 1920s and live music
    Practical information
    Official website

    The concierge’s word — At The Curtain Club, slip into the bar for innovative 1920s-inspired cocktails, made even better when the live music begins.

  • POTS

    Restaurant

    Highlights

    • German, Modern Cuisine
    • Königsberger Klopse (meatballs in a white wine sauce) with capers and yellow beetroot.
    Practical information
    Official website

    The concierge’s word — At POTS, settle into modern German cuisine and order the Königsberger Klopse, lifted by capers and yellow beetroot.

  • The Lounge

    Tea room

    Highlights

    • Afternoon Tea is a well-established ritual to savor
    Practical information
    Official website

    The concierge’s word — At The Lounge, take time for Afternoon Tea: a well-established ritual, perfect for savoring the elegance of this tea lounge.

  • Secret Champagne Garden

    Highlights

    • enjoy champagne and other selected cocktails al fresco
    Practical information
    Official website

    The concierge’s word — For a discreet open-air moment, head to the Secret Champagne Garden for champagne and carefully selected cocktails enjoyed al fresco.

  • Tim Raue

    2 Michelin stars

    Restaurant

    Chef: Tim Raue
    Chef: Tim Raue

    Highlights

    • German, Asian Influences
    • Wasabi Langoustine and Duck 'Marie-Anne'
    Practical information
    Official website

    The concierge’s word — At Tim Raue, let yourself be guided by German cuisine with Asian influences, and save room for the wasabi langoustine or the ‘Marie-Anne’ duck.

In the press

Distinctions & affiliations

Brand
The Ritz-Carlton

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are welcome at no extra charge.

Pets are allowed on request. Charges may be applicable.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Potsdamer Platz 3, 10785 Berlin, Allemagne

Map showing the location of The Ritz-Carlton Berlin
© Mapbox · © OpenStreetMapView on the map

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 3,203 reviews

5/5Nadine

Went there for 2 nights over a busy weekend. Staff was helpful and friendly. The hotel itself great. I liked my room, it was spacious, very clean, quiet and most important -> the bed very comfy. The little coffee…

5/5Lapheitta Lafontant

My stay at The Ritz-Carlton, Berlin was nothing short of exceptional. From the moment we arrived until the day we departed, the level of professionalism, warmth, and true hospitality exceeded every expectation. I…

5/5Cris Vancea

I had a fantastic stay at The Ritz-Carlton, Berlin during a recent business trip. As a woman traveling solo, I particularly appreciated the incredibly calm, composed, and secure atmosphere of the hotel, paired with a…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 8 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Philharmonie de BerlinTourist attraction

    380 m · 5 min walk

    Concert hall five minutes' walk away, known for its diverse musical programming.

    Practical information

    The concierge’s word — A 5-minute walk away, the Berlin Philharmonie makes a lovely evening break if you're in the mood for a varied musical program.

  • Mémorial aux Juifs assassinés d'EuropeTourist attraction

    460 m · 6 min walk

    Tourist site a six-minute walk away, dedicated to the memory of Jews who were victims of the Holocaust.

    Practical information

    The concierge’s word — A 6-minute walk away, this memorial dedicated to Jewish victims of the Holocaust is best experienced in a quiet, reflective moment.

  • Neue NationalgalerieMuseum

    641 m · 8 min walk

    Art museum an eight-minute walk away, showcasing modern and contemporary artworks.

    Practical information

    The concierge’s word — An 8-minute walk away, the Neue Nationalgalerie offers a calm break around modern and contemporary art, ideal between two appointments.

  • Porte de BrandebourgHistoric place

    675 m · 8 min walk

    Brandenburg Gate, an iconic historical monument in Berlin, an eight-minute walk away.

    Practical information

    The concierge’s word — For a Berlin interlude between appointments, head to the Brandenburg Gate, an iconic historic landmark, 8 minutes away on foot.

  • Topographie des TerrorsTourist attraction

    700 m · 8 min walk

    History museum an eight-minute walk away, dedicated to the history of the Nazi regime and the Cold War.

    Practical information

    The concierge’s word — An 8-minute walk away, Topography of Terror offers a thoughtful, substantial visit if you want a deeper sense of Nazi rule and the Cold War.

  • Palais du ReichstagTourist attraction

    918 m · 11 min walk

    Government building 918 meters away, a symbol of German political history.

    Practical information

    The concierge’s word — Choose the Reichstag Building for a break focused on German political history, ideal if you enjoy symbolic places during a stroll in Berlin.

  • Checkpoint CharlieHistoric landmark

    1.1 km · 13 min walk

    Historical site one kilometer away, a famous crossing point between East and West Berlin during the Cold War.

    Practical information

    The concierge’s word — For a historical break, head to Checkpoint Charlie: this site tells the story of the crossing between East and West Berlin during the Cold War.

  • Musée juif de BerlinTourist attraction

    1.6 km · 20 min walk

    History museum a sixteen-minute walk away, dedicated to Jewish history and culture.

    Practical information

    The concierge’s word — For a cultural break 16 minutes away on foot, this history museum sheds light on Jewish history and culture, ideal for a daytime visit.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Potsdamer PlatzSquare

    140 m · 2 min walk

    Potsdamer Platz, a lively square just two minutes' walk away, known for its modern architecture and recreational spaces.

    Practical information

    The concierge’s word — A 2-minute walk away, Potsdamer Platz is ideal for an urban break between modern architecture and leisure spaces, especially in the late afternoon.

  • AlexanderplatzSquare

    2.9 km · 5 min by car

    Alexanderplatz, a lively square in the heart of Berlin, serves as a meeting point and hub of activities.

    Practical information

    The concierge’s word — To catch Berlin’s pulse, head to Alexanderplatz during the day if you’re after a lively break in the heart of the city.

  • Gedenkstätte Berliner MauerPark

    2.9 km · 5 min by car

    Park dedicated to the memory of the Berlin Wall, providing a space for reflection and walking.

    Practical information

    The concierge’s word — For a calm break between plans, this park invites you to stroll slowly and take a reflective moment around the memory of the Wall.

  • Holzmarkt 25Park

    3.5 km · 6 min by car

    Holzmarkt 25, a cultural center and park, providing a space for relaxation and artistic activities.

    Practical information

    The concierge’s word — For a relaxed break in Berlin, Holzmarkt 25 combines a park, downtime, and artistic activities, ideal in the late afternoon or between visits.

  • MauerparkPark

    4.0 km · 7 min by car

    Mauerpark, an urban park featuring green spaces and recreational activities.

    Practical information

    The concierge’s word — For a green break in Berlin, Mauerpark is well suited to a relaxed stroll or some outdoor leisure time.

  • Tempelhofer FeldPark

    4.3 km · 7 min by car

    Tempelhofer Feld, an urban park providing green spaces for walking and relaxing.

    Practical information

    The concierge’s word — For a quiet break, head to Tempelhofer Feld: its wide green spaces are ideal for a stroll or a moment to unwind.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Markthalle NeunMarket

    3.9 km · 7 min by car

    Market located 4.2 kilometers away, offering a variety of food and artisanal products.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at The Ritz-Carlton Berlin?

    Check-in begins at 3 PM and check-out is at 12 PM. A minimum age of 18 is required to check in.

  • Can I check in early?

    Early check-in is possible subject to availability upon arrival. It is recommended to inform the hotel in advance to arrange this arrival.

  • Does the hotel offer late check-out?

    Late check-out may be offered depending on the availability of the day and may incur additional charges. Contact the concierge to confirm the arrangements for the day.

  • Is the hotel reception open 24 hours?

    The reception is open 24 hours a day, with concierge service and luggage storage available at all times.

Location & Access

  • Does the hotel have parking?

    The hotel has on-site parking with self-parking and valet service, charged at approximately 50–52 EUR per day depending on the chosen method.

  • Where exactly is The Ritz-Carlton Berlin located in Berlin?

    The hotel is located at Potsdamer Platz 3, 10785 Berlin, in the city centre, just a few minutes' walk from the Brandenburg Gate and Tiergarten park.

  • Is the hotel well served by public transport?

    Potsdamer Platz station is just a few minutes' walk away, providing direct access to the regional train, subway, and bus networks of Berlin.

  • What is the distance between the hotel and the airport?

    The distance to Berlin Brandenburg Airport is approximately 25 km, which is about less than 30 minutes by car depending on traffic.

  • Are airport transfers offered?

    Airport transfers can be arranged through the concierge, by private car or taxi, with variable pricing depending on the type of vehicle.

Rooms & Amenities

  • How many rooms does The Ritz-Carlton Berlin offer and what is their style?

    The Ritz-Carlton Berlin offers 303 rooms and suites, decorated in a contemporary Art Deco style, with marble bathrooms, bathrobes, slippers, and high-quality bedding.

  • What amenities can be found in the hotel rooms?

    The rooms are equipped with air conditioning, flat-screen television, minibar, safe, coffee machine, marble bathroom, and free Wi-Fi.

  • Does the hotel offer baby cots or extra beds for children?

    Baby cots are available free of charge upon request, and extra beds are offered for approximately 80 EUR per night.

Included Services

  • Is Wi-Fi available in the hotel?

    The Ritz-Carlton Berlin offers free Wi-Fi in all rooms and common areas for guests.

  • What services are included in the room price and which are extra?

    The buffet breakfast and certain services such as spa, parking, or extra beds are charged separately, unless an offer includes these services.

  • Is access to the spa, pool, and fitness centre free for guests?

    Wi-Fi, access to the fitness centre, and the pool are generally included, while spa, parking, breakfast, and extra beds are to be paid separately.

Dining

  • What type of breakfast is offered?

    A buffet breakfast is served at the hotel restaurant, featuring Western and international styles, with a wide selection of hot and cold dishes and pastries.

  • How much does breakfast cost at The Ritz-Carlton Berlin?

    The buffet breakfast costs approximately 55 EUR per adult and 19 EUR per child, according to recent pricing information from major distributors.

  • What restaurants and bars are available in the hotel?

    The Ritz-Carlton Berlin features the POTS restaurant, a lounge, and bars such as the Curtain Club and Fragrances, offering modern German cuisine, cocktails, and snacks.

  • Does the hotel offer a 24-hour room service?

    Room service is available 24 hours a day, allowing guests to order meals and drinks to their rooms at any time.

Spa & Wellness

  • Does the hotel have an indoor pool or a spa?

    The hotel has an indoor pool, accessible to guests, as well as a spa and wellness area with a sauna and massage room.

  • What wellness and fitness facilities are available at the hotel?

    A fully equipped fitness centre, sauna, steam bath, and relaxation areas are offered, with access reserved for guests and specific hours.

  • Can massages or treatments be booked at the hotel spa?

    Massages and spa treatments are available by reservation, with various rituals and durations according to the current spa menu.

Activities & Leisure

  • What leisure activities are offered on-site at the Ritz-Carlton Berlin?

    Guests can enjoy an indoor pool and a fitness centre to relax or exercise during their stay.

  • Does the hotel offer organised activities such as guided tours or bike rides?

    Walking tours, bike rides, concerts, and shows nearby can be booked through the hotel, sometimes with additional fees.

  • Which tourist attractions are easily accessible from the hotel?

    The location at Potsdamer Platz allows quick access to iconic sites such as the Berlin Zoo, Checkpoint Charlie, and the East Side Gallery.

Family & Kids

  • Can children stay for free in their parents' room?

    One child aged 12 or under can stay for free in their parents' room using existing bedding, subject to certain offers.

  • Is the hotel suitable for a family stay with young children?

    Free baby cots and paid extra beds are available, and the pool and some services are family-friendly.

  • Is a babysitting service available at The Ritz-Carlton Berlin?

    Contact the concierge to confirm the arrangements for the day.

Pets

  • What is the hotel's policy regarding pets?

    Pets, mainly dogs up to 20 kg, are accepted with a non-refundable fee of approximately 50 EUR per stay or per day depending on the conditions.

  • Are assistance dogs admitted free of charge?

    Assistance animals are accepted at no additional charge, in accordance with the hotel's policy.

Accessibility

  • Does the hotel have rooms accessible to people with reduced mobility?

    Rooms and access suitable for people with reduced mobility are available, and the property has elevators and parking spaces for disabled guests.

  • Are the common areas of the Ritz-Carlton Berlin wheelchair accessible?

    Facilities such as elevators, ramps, and some adapted installations are provided. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer special facilities for hearing or visually impaired guests?

    Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What is the average cost of a night at The Ritz-Carlton Berlin?

    Room rates vary by season, category, and booking channel, with prices ranging from approximately 173 EUR to over 4,000 EUR for certain suites.

  • What types of rates and cancellation policies are offered at The Ritz-Carlton Berlin?

    The cancellation policy depends on the rate booked and the site used, with some being refundable up to a certain date, while others are non-modifiable.

  • What is the approximate amount of the city tax in Berlin for this hotel?

    A local city tax of approximately 8.025% of the room price is charged in addition to the rate, according to current regulations in Berlin.

  • What payment methods are accepted at The Ritz-Carlton Berlin?

    The main accepted payment methods include cash and international credit cards, in accordance with luxury hotel standards.

Sustainability

  • Does The Ritz-Carlton Berlin implement sustainability initiatives or environmental labels?

    Contact the concierge to confirm the arrangements for the day.

  • Are waste reduction measures, such as limiting single-use plastics, implemented in the hotel?

    Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer linen and cleaning options designed to reduce environmental impact?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — The Ritz-Carlton Berlin

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Berlin Brandenburg Airport and The Ritz-Carlton Berlin?

    The concierge can arrange a private transfer by car or limousine between Berlin Brandenburg Airport and the hotel, with personalised greeting at your terminal.

  • Is it possible to book a private driver at disposal for a few hours in Berlin?

    The concierge can book a driver at your disposal for several hours to explore Berlin or to attend multiple appointments in the city.

  • Can you indicate the best public transport route from the hotel to Alexanderplatz?

    The concierge can recommend the fastest public transport route from the hotel to the main business or tourist areas.

  • Can the concierge book taxis or vans for a group early in the morning?

    Taxi or van bookings for groups are organised by the concierge, including early in the morning or late at night.

  • Can you arrange a car rental with delivery to the hotel?

    The concierge can organise car rental with delivery and pick-up directly at The Ritz-Carlton Berlin.

Restaurant Reservations

  • Can you book a table at a highly sought-after gourmet restaurant in Berlin?

    Reservations are made through the concierge, who can secure tables at highly sought-after gourmet restaurants in Berlin.

  • Can you recommend and book a restaurant with vegan options near the hotel?

    The concierge can recommend and book restaurants offering vegetarian or vegan menus near Potsdamer Platz.

  • How can I book a table at the POTS restaurant or the bar at The Ritz-Carlton Berlin?

    Specific table requests at the POTS restaurant or The Curtain Club bar are managed through the hotel concierge.

  • Can you book an afternoon tea for two at The Ritz-Carlton Berlin?

    The concierge can organise an afternoon tea or special tea time, booking at the desired time subject to availability.

Spa Bookings

  • How can I book a massage or treatment at the spa of The Ritz-Carlton Berlin?

    Spa treatment reservations and slots for the sauna or indoor pool are made through the concierge or the spa.

  • Is it possible to book a couple's spa treatment?

    The concierge can arrange couple's treatments or personalised spa rituals, subject to spa availability.

  • Can you find a spa slot early in the morning before my meetings?

    Specific requests such as early morning or evening spa appointments are managed by the concierge, who checks available slots.

Excursions & Cultural Visits

  • Can you organise a private tour of the main monuments in Berlin?

    The concierge can book private guided tours of major sites in Berlin, such as the Brandenburg Gate or the Berlin Wall.

  • Is it possible to obtain skip-the-line tickets for the museums in Berlin?

    Skip-the-line tickets for major museums and exhibitions in Berlin can be reserved through the concierge, subject to availability.

  • Can you book a cruise on the Spree with a French-speaking guide?

    The concierge can recommend and book a cruise on the Spree with commentary in French or English.

Special Occasions

  • Can you prepare a romantic room decoration for a wedding anniversary?

    The concierge can organise a romantic room decoration with flowers, champagne, and personalised touches.

  • Is it possible to order a personalised birthday cake delivered to the room?

    Requests for personalised birthday cakes or celebration cakes are managed by the concierge in coordination with the hotel's pastry shop.

  • Can you help me organise a surprise marriage proposal at the Ritz-Carlton Berlin?

    The concierge can assist in organising a discreet marriage proposal, with arrangements made within the hotel or in Berlin.

Shopping & Luxury Services

  • Can you recommend a luxury shopping route near the Ritz-Carlton Berlin?

    The concierge can recommend luxury boutiques nearby and organise a personalised shopping itinerary around Potsdamer Platz.

  • Is it possible to book a personal shopper for half a day?

    The concierge can arrange for a personal shopper or stylist for a tailored shopping session in Berlin.

  • Can you arrange urgent alteration or dry cleaning service for an evening outfit?

    Requests for urgent alteration or dry cleaning services for evening outfits are coordinated by the concierge.

Family Activities

  • Can you recommend activities for children near the Ritz-Carlton Berlin?

    The concierge can suggest child-friendly activities, such as the Berlin Zoo or interactive museums, and arrange tickets.

  • Is it possible to arrange a babysitting service during the evening?

    The concierge can assist in arranging an accredited external babysitting service, in accordance with hotel standards.

Personalized Experiences

  • Can you create a personalised programme to explore Berlin in one day?

    The concierge can create a tailored itinerary to discover Berlin in one day based on your cultural or culinary interests.

  • Can you organise a guided tour focused on modern architecture in Berlin?

    Requests for unique experiences, such as a private photo tour or an architectural visit, are reviewed and organised by the concierge.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.

        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.

        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.

        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.

        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.

        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits