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5★ · Berlin

Grand Hyatt Berlin

Marlene-Dietrich-Platz 2, 10785 Berlin, Allemagne, Berlin

4.64.6/53,501 reviews · Google rating
  • In the heart of Berlin
  • Close to Berlin’s landmark sights
  • Easy access to public transport
  • Contemporary design

Hotel 5-star in Berlin, in the heart of Berlin, featuring 24-hour concierge, tailored Berlin on Foot itinerary and turndown service.

Where is Grand Hyatt Berlin located?

Grand Hyatt Berlin is set in the heart of Berlin, in a central location that works well for a city stay.

Several key sights are within walking distance, and public transport is easy to reach from the hotel.

How much does breakfast cost at Grand Hyatt Berlin?

Breakfast is available at the hotel, but the price may vary depending on your dates and booking type.

The simplest option is to check the rate linked to your stay or contact the concierge before arrival.

Which sights can you reach on foot from Grand Hyatt Berlin?

The Berlin Philharmonie and the Neue Nationalgalerie can be reached within a few minutes on foot.

The Memorial to the Murdered Jews of Europe, Topography of Terror and Brandenburg Gate are also walkable.

A word from the Concierge

Grand Hyatt Berlin through the Concierge's eyes

Grand Hyatt Berlin is located in the heart of Berlin, Germany. This 5★ hotel, a Park Hyatt property, offers a stylish and modern setting. It is close to many iconic sites, making city exploration easy. The central location allows for convenient access to public transport and tourist attractions.

What sets this hotel apart is its refined atmosphere and attentive service. Grand Hyatt Berlin is known for its contemporary design and quality amenities. Guests appreciate the warm and welcoming ambiance throughout the property. Common areas are thoughtfully designed to encourage relaxation and social interaction.

Before visiting, note that this hotel suits both business travelers and couples seeking a romantic getaway. Families will also find suitable services. Seasonality does not affect the hotel's appeal, which remains popular year-round.

_My tip from the Concierge:_ consider booking your stay in advance, especially during peak periods, to secure your spot.

Why choose Grand Hyatt Berlin?

Grand Hyatt Berlin is an exceptional address in Berlin, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • In the heart of Berlin
  • Close to Berlin’s landmark sights
  • Easy access to public transport
  • Contemporary design
  • Common areas designed for relaxation

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

In the press

Distinctions & affiliations

Brand
Park Hyatt

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

In order to avoid a cancellation fee, reservations must be canceled via phone 24 hours prior to arrival.

Free cancellation up to 24 hours before arrival

Pets

Pets are not allowed.

Dogs are not permitted in the common areas of the hotel.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Marlene-Dietrich-Platz 2, 10785 Berlin, Allemagne

Map showing the location of Grand Hyatt Berlin
© Mapbox · © OpenStreetMapView on the map

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 3,501 reviews

1/5Gyu Rim Lee

We had a very disappointing experience. Everything about this hotel was excellent — except for the breakfast buffet. As soon as we were seated, we ordered an omelet and pancakes. We noticed that other tables were…

5/5Manya

Truly beautiful hotel. Very impressive breakfast buffet spread and attentive service. Room was exceptionally clean, and there was care evident in every detail of the daily housekeeping service. Front desk staff was…

5/5Ricky Brar

Wanted to thank all of the Grand Hyatt staff for a wonderful experience staying at the hotel. Also, a huge thank you to the head of Concierge Sebastian who went over and beyond to help get a Firestick in my room to…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 9 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Philharmonie de BerlinTourist attraction

    267 m · 3 min walk

    Concert hall three minutes' walk away, known for its exceptional acoustics and diverse performances.

    Practical information

    The concierge’s word — A 3-minute walk away, the Berlin Philharmonie is ideal for an evening musical break, especially if you enjoy a variety of styles.

  • Neue NationalgalerieMuseum

    355 m · 4 min walk

    Art museum a four-minute walk away, showcasing modern and contemporary artworks.

    Practical information

    The concierge’s word — A 4-minute walk away, the Neue Nationalgalerie offers a modern and contemporary art break, ideal for a cultural visit between appointments.

  • Mémorial aux Juifs assassinés d'EuropeTourist attraction

    761 m · 9 min walk

    Tourist site a nine-minute walk away, dedicated to the memory of Holocaust victims.

    Practical information

    The concierge’s word — A 9-minute walk away, a quiet, reflective pause to take a moment of remembrance in the heart of Berlin.

  • Topographie des TerrorsTourist attraction

    784 m · 9 min walk

    History museum a nine-minute walk away, dedicated to the history of the Nazi regime and World War II.

    Practical information

    The concierge’s word — For a thoughtful break 9 minutes on foot away, this history museum offers a sober look at the Nazi regime and the Second World War.

  • Porte de BrandebourgHistoric place

    958 m · 12 min walk

    Brandenburg Gate, an iconic historical monument in Berlin, reachable within a short walk.

    Practical information

    The concierge’s word — For a Berlin interlude between appointments, head to the Brandenburg Gate, a historic landmark just a short walk away.

  • Palais du ReichstagTourist attraction

    1.2 km · 14 min walk

    Reichstag building, home of the German parliament, accessible on foot in a few minutes.

    Practical information

    The concierge’s word — For a cultural break between appointments, head to the Reichstag Building, seat of the German parliament, just a short walk away.

  • Checkpoint CharlieHistoric landmark

    1.2 km · 15 min walk

    Historical site 1.2 km away, former crossing point between East and West Berlin during the Cold War.

    Practical information

    The concierge’s word — Add it to a Berlin stroll if you're after a historical pause: a former crossing point between East and West Berlin during the Cold War.

  • Musée juif de BerlinTourist attraction

    1.7 km · 20 min walk

    History museum a seventeen-minute walk away, dedicated to Jewish culture and history.

    Practical information

    The concierge’s word — For a cultural break 17 minutes away on foot, head to the Jewish Museum Berlin if you're in the mood to explore Jewish history and culture.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Potsdamer PlatzSquare

    272 m · 3 min walk

    Potsdamer Platz, a lively square in Berlin, is a gathering place with various activities.

    Practical information

    The concierge’s word — A 3-minute walk away, Potsdamer Platz is a practical stop if you want a lively square and a feel for Berlin’s pace.

  • AlexanderplatzSquare

    3.2 km · 5 min by car

    Alexanderplatz, a lively square in the heart of Berlin, is a gathering place with various activities.

    Practical information

    The concierge’s word — To catch Berlin’s pulse, stop by Alexanderplatz during the day: a lively break if you enjoy meeting spots and a sense of activity.

  • Gedenkstätte Berliner MauerPark

    3.2 km · 6 min by car

    Berlin Wall Memorial Park, a space dedicated to the memory of the city's history.

    Practical information

    The concierge’s word — For a quieter pause in Berlin, Gedenkstätte Berliner Mauer offers a moment of reflection and perspective on the city’s history.

  • Holzmarkt 25Park

    3.7 km · 6 min by car

    Cultural center 3.7 km away, providing a space for artistic and community events.

    Practical information

    The concierge’s word — For a creative break in Berlin, Holzmarkt 25 works well for a moment centered on artistic and community events.

  • Tempelhofer FeldPark

    4.2 km · 7 min by car

    Tempelhofer Feld, an urban park featuring green spaces and paths for outdoor activities.

    Practical information

    The concierge’s word — For a breath of fresh air, Tempelhofer Feld is well suited to a walk or an active moment on its open-air paths.

  • MauerparkPark

    4.3 km · 7 min by car

    Mauerpark, an urban park featuring green spaces and facilities for recreational activities.

    Practical information

    The concierge’s word — For a green break or a simple leisure moment, Mauerpark offers a relaxed city pause, especially pleasant during the day.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Markthalle NeunMarket

    4.1 km · 7 min by car

    Market in Berlin, offering a variety of fresh and local products.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Location & Access

  • What is the Grand Hyatt Berlin?

    The Grand Hyatt Berlin is a luxury 5-star hotel located at Potsdamer Platz, in the heart of Berlin, with 321 rooms and 21 contemporary suites.

  • Where is the Grand Hyatt Berlin hotel located in Berlin?

    The Grand Hyatt Berlin is located at Marlene-Dietrich-Platz 2, 10785 Berlin, in the Mitte district, just a few minutes' walk from Potsdamer Platz and the Brandenburg Gate.

  • How does parking work at the Grand Hyatt Berlin near Potsdamer Platz?

    Parking at the Grand Hyatt Berlin is done in the public Q-Park Potsdamer Platz, directly connected to the hotel, with options for paid self-parking and valet parking.

  • What is the distance between the hotel and the airport?

    The hotel is approximately 33.5 km from Berlin-Brandenburg Airport (BER), which is about a 30 to 45-minute drive depending on traffic.

  • How to get to the Grand Hyatt Berlin hotel from Berlin-Brandenburg airport?

    From BER airport, access is by taxi, private car or public transport (train or S-Bahn to the centre then transfer to Potsdamer Platz).

Rooms & Amenities

  • How many stars does the Grand Hyatt Berlin have?

    The Grand Hyatt Berlin is a 5-star hotel offering high-end amenities, including a spa, indoor pool, restaurants, and services tailored for a luxury clientele.

  • Is Hyatt luxury?

    Hyatt operates several brands, including Grand Hyatt, which is positioned in the luxury segment, offering full services, fine dining, and a spa.

  • What amenities can be found in the rooms of the Grand Hyatt Berlin hotel?

    The rooms feature air conditioning, television, minibar, safe, high-end bathroom, and a work desk, depending on the reserved category.

  • What are the different types of rooms and suites available at the Grand Hyatt Berlin?

    The hotel offers several types of rooms and suites, including Club rooms with access to the Grand Club Lounge and executive or presidential suites.

  • How to find Grand Hyatt Berlin jobs or job offers within the hotel?

    Grand Hyatt Berlin jobs are managed through the Hyatt career site, where listings for positions in accommodation, dining, and spa are published.

  • Which is the most expensive hotel room in Berlin?

    The Grand Hyatt Berlin is not officially cited as holding the most expensive hotel room in Berlin, although some suites can reach very high rates. Contact the concierge to confirm the terms for the day.

Billing & Policies

  • Does Donald Trump still own the Hyatt?

    Hyatt Hotels Corporation is not part of Donald Trump's assets, and the Grand Hyatt Berlin is not a property owned by him.

  • What is the hotel's cancellation policy?

    The hotel's cancellation policy depends on the rate booked (flexible, prepaid, special offer) and the conditions specified at the time of booking.

  • Are there any local taxes to pay?

    Are there any local taxes to pay? Local taxes (tourist tax or city tax) may be added to the room rate and are generally payable on site.

  • How do the Grand Hyatt Berlin prices vary according to periods and events in Berlin?

    Room rates at the Grand Hyatt Berlin vary according to the season, room category, events in Berlin, and current special offers.

  • Are there Grand Hyatt Berlin offers with breakfast included or additional benefits?

    The Grand Hyatt Berlin offers various special deals that may include breakfast, dining credit, or club access, with specific booking and cancellation conditions.

  • What payment methods are accepted at the Grand Hyatt Berlin for settling the stay?

    Payment can generally be made by international credit card, sometimes in cash, with presentation of an ID and a credit card for guarantee upon arrival.

Activities & Leisure

  • Which hotel do the stars go to in Berlin?

    Stars frequently stay at several palaces in Berlin, including some luxury hotels around Potsdamer Platz and the Brandenburg Gate. Contact the concierge to confirm the arrangements for the day.

  • What are the attractions near the Grand Hyatt Berlin around Potsdamer Platz?

    The hotel is just a few minutes' walk from major attractions such as Potsdamer Platz, the Berlin Philharmonic, the Holocaust Memorial, and about 13 minutes from the Brandenburg Gate.

  • Is the Grand Hyatt Berlin hotel well located for visiting the main tourist sites in Berlin?

    The hotel allows easy access to museums, galleries, and concert halls in the city centre; many tours of Berlin start near Potsdamer Platz.

  • Is there a Grand Hyatt Berlin exhibition or art exhibitions in the hotel?

    Temporary art and photography exhibitions are sometimes displayed in the hotel's public areas. Contact the concierge to confirm the details for the day.

Arrival & Departure

  • Does the hotel have parking?

    The hotel has parking accessible via the Q-Park Potsdamer Platz Ludwig-Beck-Straße, with paid parking and valet service, no prior reservation necessary.

  • What are the check-in and check-out times at Grand Hyatt Berlin?

    Standard check-in is from 15:00 and check-out is until 12:00 (noon), subject to the hotel's policy on your date of stay.

  • Can I check in early?

    Early check-in is possible subject to availability upon arrival; a surcharge may apply depending on the time of arrival and occupancy rate.

  • Are airport transfers offered?

    Airport transfers are offered via private car or limousine services, bookable in advance for an additional fee.

  • How to directly contact the Grand Hyatt Berlin by email or phone for a specific request?

    The official email address of the Grand Hyatt Berlin and complete contact details are available on the Hyatt website, including phone number and contact form for inquiries.

Included Services

  • Is Wi-Fi available in the hotel?

    Grand Hyatt Berlin offers free high-speed Wi-Fi in all rooms and throughout the hotel's public areas.

  • Is there a business centre or workspaces with Wi-Fi at Grand Hyatt Berlin?

    The hotel offers a business space with internet access, as well as free Wi-Fi, for working or hosting small informal meetings.

Dining

  • How much does the buffet cost at Grand Hyatt?

    The buffet at Grand Hyatt Berlin is served in the dining room and is charged at approximately 44 EUR per person, with a variety of hot and cold options.

  • What is the cost of breakfast at Grand Hyatt Berlin?

    Breakfast is served as a buffet in the hotel restaurant, with a price indicated at approximately 44 EUR per person, excluding special offers or rates including breakfast.

  • What type of breakfast is offered?

    An international buffet breakfast is offered, featuring a selection of hot dishes, pastries, fruits, cold cuts, cheeses, and hot and cold beverages.

  • What are the breakfast hours at Grand Hyatt Berlin?

    Breakfast at Grand Hyatt Berlin is generally served from 6:30 to 10:30 on weekdays and until noon on weekends, subject to possible adjustments.

  • What does the Grand Hyatt Berlin menu offer in the hotel's restaurants?

    The Vox restaurant and other dining options at the hotel serve international and Asian cuisine, with a seasonal menu and a cocktail bar.

  • Does the Grand Hyatt Berlin offer room service?

    The hotel has a 24-hour room service allowing guests to order food and drinks to their room, according to the current menu.

Spa & Wellness

  • Does the hotel have a swimming pool?

    The hotel has an indoor pool located at the Club Olympus Spa & Fitness, on the roof, with a view of Berlin.

  • What does the Grand Hyatt Berlin spa Club Olympus include for guests?

    The Club Olympus Spa & Fitness includes an indoor pool, sauna, relaxation area, modern fitness room, and offers treatments and massages by reservation.

  • Is access to the spa and pool at the Grand Hyatt Berlin included for hotel guests?

    Access to the Club Olympus Spa & Fitness is included for guests staying at the hotel during their stay, according to the spa's opening hours.

  • Is there a gym at the Grand Hyatt Berlin and is it free?

    The Grand Hyatt Berlin offers a well-equipped fitness centre at Club Olympus, accessible to hotel guests.

Family & Kids

  • Is the Grand Hyatt Berlin suitable for a family stay with children?

    Family rooms and connecting rooms are available, as well as baby cots on request, sometimes for an additional charge. Contact the concierge to confirm the details for the day.

  • Can children stay for free in their parents' room at the Grand Hyatt Berlin?

    Up to two children aged 12 or under can stay for free in their parents' room using existing bedding, subject to rate conditions.

  • Does the Grand Hyatt Berlin provide baby cots or equipment for young children?

    Baby cots are available, possibly for an additional charge per night, to be requested at the time of booking or prior to arrival.

Pets

  • Are pets allowed at the Grand Hyatt Berlin?

    Pets are allowed at the Grand Hyatt Berlin, especially dogs, with a 'Very Important Dog' service, dedicated amenities, and an additional charge per night per pet.

  • What is the cost and what services are included for a dog at the Grand Hyatt Berlin?

    The charge for a dog is approximately 35 EUR per night per pet, including a bed, bowls, treats, and a walking plan.

Accessibility

  • Is the hotel accessible for people with reduced mobility?

    The Grand Hyatt Berlin is an accessible hotel with rooms, restaurants, spa, fitness centre, meeting rooms, and public restrooms that are adapted, as well as accessible parking spaces.

  • What services does the Grand Hyatt Berlin offer for guests with disabilities?

    Specific services are offered, such as assistance with reading printed information, orientation within the hotel, and welcoming assistance dogs.

  • Are assistance dogs accepted at the Grand Hyatt Berlin and is the parking accessible?

    The Grand Hyatt Berlin can accommodate assistance dogs at no extra charge and offers accessible pathways from the parking to the rooms.

Sustainability

  • Does the Grand Hyatt Berlin have a sustainability or environmental responsibility policy?

    The hotel implements sustainability actions, including energy efficiency measures, waste reduction, and responsible practices in accordance with Hyatt's commitments.

The Concierge answers — Grand Hyatt Berlin

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Berlin-Brandenburg Airport and the Grand Hyatt Berlin?

    The concierge can organise a private transfer by car or limousine between Berlin-Brandenburg Airport (approximately 33 km) and the Grand Hyatt Berlin, depending on your flight schedule and the number of passengers.

  • Can I get help using public transport from the hotel to the main landmarks in Berlin?

    The concierge can advise on the best public transport options (S-Bahn, U-Bahn, bus) from Potsdamer Platz and provide maps, routes, and travel times to reach the main sites in Berlin.

  • Is it possible to book a chauffeur with a car for several hours of travel in the city?

    The concierge can book a chauffeur by the hour with a sedan or van for your business appointments, including waiting time and multiple trips within Berlin.

  • Can you arrange a car rental delivered directly to the hotel?

    The concierge can recommend and book a car rental service with delivery and pick-up directly at the Grand Hyatt Berlin.

  • Can the concierge book a taxi for an early morning departure?

    The concierge can order taxis at any time and indicate the best pick-up point in front of the main entrance of the hotel.

Restaurant Reservations

  • Can you reserve a table at the Vox restaurant in the Grand Hyatt Berlin for dinner?

    The concierge can reserve a table at the Vox restaurant in the Grand Hyatt Berlin and specify your preferences for timing and seating.

  • I would like a fine dining restaurant near Potsdamer Platz, can you find me a table?

    The concierge can recommend and book fine dining restaurants near Potsdamer Platz or in Mitte, depending on your budget and preferences.

  • Can you arrange a dinner at a restaurant suitable for a strict vegetarian diet?

    The concierge can communicate your dietary restrictions (vegetarian, vegan, gluten-free, halal, kosher) to partner restaurants when making the reservation.

  • Is it possible to go through the concierge to get a last-minute table at a highly sought-after restaurant?

    The concierge can secure, subject to availability, tables at highly demanded restaurants in Berlin using its network of partners.

Spa Bookings

  • How do I book a massage at the Club Olympus Spa in the Grand Hyatt Berlin?

    Reservations are made through the concierge or the Club Olympus Spa to schedule your massages and treatments during your stay.

  • Can you organise a couples' wellness treatment at the hotel spa?

    The concierge can recommend specific treatments and secure a time slot with one or more therapists for couples' massages.

  • Can the concierge advise me on the best times to enjoy the pool and spa?

    The concierge can inform about access availability and suggest the best times to enjoy the pool and spa in complete tranquillity.

  • Is it possible to create a personalised wellness programme over several days at the Grand Hyatt Berlin?

    The concierge can orchestrate a comprehensive programme over several days including massages, facials, and fitness access according to your wellness goals.

Excursions & Cultural Visits

  • Can you organise a private guided tour in French of the main monuments in Berlin?

    The concierge can book French-speaking guided tours of the main sites in Berlin, including transport and tickets if desired.

  • Can I get a walking tour route around Potsdamer Platz from the hotel?

    The concierge can suggest cultural walking routes around Potsdamer Platz, including the Philharmonie and the Holocaust Memorial.

  • Can the concierge book skip-the-line tickets for the museums in Berlin?

    The concierge can reserve skip-the-line tickets for certain museums and attractions, subject to availability and the conditions of each site.

  • Can you organise a day trip to Potsdam from the hotel?

    The concierge can organise a day trip with a guide and transport to Potsdam from the Grand Hyatt Berlin.

Special Occasions

  • Can you prepare a romantic surprise in the room for a wedding anniversary?

    The concierge can arrange for a bouquet, champagne, and treats to be delivered to the room for an anniversary or a marriage proposal.

  • Is it possible to decorate the room for a birthday with a cake and personalised message?

    The concierge can coordinate the decoration of a suite, a personalised cake, and a card to celebrate a family event.

  • Can you help me organise a private reception at the Grand Hyatt Berlin for a special occasion?

    The concierge can assist in organising a small private reception within the hotel, depending on the number of guests and your catering wishes.

Shopping & Luxury Services

  • Can you recommend the best luxury boutiques near the Grand Hyatt Berlin and arrange transportation?

    The concierge can recommend luxury boutiques and department stores nearby and arrange a car service for your shopping trips.

  • Is it possible to have a personal shopper for a shopping session in Berlin?

    The concierge can arrange for a personal shopper at certain department stores in Berlin, by appointment and subject to availability.

Family Activities

  • Can you recommend activities for children to do from the Grand Hyatt Berlin?

    The concierge can suggest child-friendly activities and arrange tickets for zoos, interactive museums, or family cruises.

  • Can the concierge help me find a babysitting service during our stay at the hotel?

    The concierge can assist in booking, if available through external partners, an accredited babysitting service during your stay.

Personalized Experiences

  • Can you create a customised discovery programme of Berlin based on my interests?

    The concierge can develop a tailored itinerary based on your interests: contemporary art, history, gastronomy, or nightlife.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.

        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.

        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.

        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.

        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.

        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits