The Ritz-Carlton, Bali

Check-in is generally available from 3:00 PM and check-out until 12:00 PM, according to the information provided by the establishment.

Early check-in may be offered depending on the availability of suites and villas upon arrival; an additional charge may apply depending on the time and category booked.

A late check-out may be granted upon request, depending on the occupancy for the day and operational constraints; it may be charged beyond a certain time.

The reception is open 24 hours a day, with concierge service and assistance for late arrivals or very early departures.

It is advisable to inform the hotel in advance in case of a late night or very early morning arrival to ensure immediate access to the room depending on availability.

The hotel is located at Jalan Raya Nusa Dua Selatan Lot III, Sawangan, Nusa Dua, Bali, Indonesia, in the southern part of the island.

The distance between the property and Ngurah Rai International Airport is approximately 16.8 km, or about 25 to 30 minutes by car depending on traffic.

The Ritz-Carlton, Bali is situated in Nusa Dua, on the southern coast of Bali, in an area renowned for its beaches and luxury resorts.

Airport transfers are offered for an additional fee, in the form of a private shuttle or car with driver, to be booked prior to arrival or through the concierge.

The beachfront location allows direct access to the sea from the resort, with designated areas for guests.

The resort offers suites and villas starting from approximately 100 m², often with a balcony or terrace, some featuring a private pool or sea view depending on the category.

The accommodations are elegantly decorated in a Balinese style, with outdoor spaces and modern amenities, suitable for stays as a couple, family or group.

Room service is available 24 hours a day, with the option of meals, drinks and breakfasts served in the room or villa according to your preferences.

Complimentary Wi-Fi, access to Ritz Kids (Kids Club) and a daily schedule of recreational activities coupled with refreshments served every hour by the pool at this Bali luxury resort.

A buffet breakfast is offered daily with a wide international and local selection; it may be included or charged as an extra depending on the type of rate booked.

Access to the Ritz Kids programme and certain children's activities is offered to young guests, subject to age conditions and daily schedules.

Wi-Fi is available free of charge throughout the hotel, including in the rooms, common areas and lobby.

On-site parking is free for guests, with private parking and valet service included during the stay.

The resort features several restaurants and bars, including beachfront dining spaces and options for international and local cuisine, open for breakfast, lunch and dinner.

A breakfast buffet is typically served between 6:30 AM and 11:00 AM, with a wide selection of international dishes, options for children and Balinese specialities.

Special dietary requirements can be accommodated, including vegetarian or gluten-free options, upon prior request to the catering teams.

Bars and lounges are available for cocktails, snacks or afternoon tea, some located near the beach or pool.

A 24-hour room service is available for meals and drinks, including breakfast served in the suite or villa.

The spa offers massages, body and facial treatments, as well as wellness facilities such as sauna, steam room, jacuzzi and hydro-vital pool.

The main spa facilities, including sauna and hot tub, are generally open daily from 10:00 to 22:00, by prior reservation.

A fitness centre accessible 24 hours a day with the room key is available, offering cardio machines, weight training and sometimes fitness or yoga classes.

Wellness rituals inspired by Balinese tradition, as well as bathing or meditation experiences, can be booked at the spa.

Yoga sessions on the beach or at the fitness centre are sometimes offered, depending on the activity schedule and weather conditions.

The hotel offers several pools, including a main outdoor pool, a children's pool and spa pools, accessible to guests at designated times.

Daily activities near the pool, on the beach or at the kids club are scheduled, with refreshments regularly served for guests.

The resort has direct access to the beach with cabanas, sun loungers, and non-motorised water activities offered depending on the season and weather.

Couples can enjoy a seaside chapel and dedicated spaces for weddings and romantic events, by reservation.

Excursions and tours can be arranged from the resort through the concierge, including cultural visits, rice fields, temples, and local markets.

Ritz Kids welcomes children with fun and educational activities, some supervised, tailored to different age groups and daily schedules.

Family suites and villas offer more space to accommodate children, with the possibility of extra beds or family-friendly configurations.

Babysitting services can be provided upon request, at an additional cost, subject to availability and desired hours.

Children can enjoy a dedicated pool, with a suitable depth and supervised activities at certain times of the day.

No specific services are provided for pets, as the resort is positioned as a pet-free establishment for comfort and hygiene reasons.

Guests travelling with pets are advised to check for other establishments in Bali that accept animals, as this resort does not accommodate them.

Accessible rooms and facilities for persons with reduced mobility are available; it is advisable to contact the hotel to specify needs prior to arrival.

The main common areas, such as the lobby, certain restaurants, and pools, are accessible via elevators or ramps, depending on the building layout.

It is recommended to contact the concierge or reception for detailed information on the specific facilities available for guests with disabilities.

The hotel follows Marriott's policies for accommodating guests with specific needs, with staff trained to assist in certain situations.

The hotel's cancellation policy depends on the type of Marriott or agency rate chosen, with varying deadlines for free cancellation; the conditions are stated on the booking confirmation.

Government taxes and service charges may be added to the room rate; in Bali, a tax of around 21% is often applied to certain services.

Payment can generally be made in cash or by international credit card, depending on the conditions of the Marriott group at this property.

Security deposits may be requested upon arrival to cover extras, often by pre-authorisation on a credit card.

If the stay was booked through an agency or online site, the rate and cancellation conditions are those stated on the confirmation from that platform.

The resort applies Marriott's sustainability standards, with initiatives for waste reduction, energy conservation, and team awareness.

Measures to reduce water and energy consumption are implemented, particularly regarding laundry, pools, and lighting.

Guests are encouraged to reuse towels and follow certain guidelines for sorting or reducing plastics to participate in environmental efforts.

As a Ritz-Carlton property, the resort is part of the Marriott International portfolio, thus benefiting from its global programmes and standards.