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5★ · Portofino

Splendido

Via Roma, 2, 16034 Portofino GE, Italie, Portofino

4.64.6/5548 reviews · Google rating
  • Views over the Mediterranean Sea
  • In Portofino, a Ligurian fishing village
  • Lush gardens and sunlit terraces
  • Listed in The World's 50 Best Hotels 2025

Hotel 5-star in Portofino, Italy, in the heart of Portofino, featuring 24-hour concierge, 24-hour front desk and turndown service.

How much does a night at Splendido in Portofino cost?

Rates vary with the season, room category and your stay dates.

For an accurate budget, check your exact dates or ask the Concierge for the most suitable options.

Where is Splendido in Portofino?

Splendido is in Portofino on the Ligurian coast, in an elevated position overlooking the Mediterranean.

The setting suits a მშვიდ stay, with the village and several points of interest within walking distance.

Are there restaurants at Splendido in Portofino?

Yes. The hotel has three venues, including La Terrazza, Baratta Sedici and Cracco Portofino.

You will find a bar, breakfast service, and dining focused on local seasonal cuisine or contemporary seafood.

A word from the Concierge

Splendido through the Concierge's eyes

Hotel Splendido is located in Portofino, Italy, a charming fishing village on the Ligurian coast. This 5★ hotel offers stunning views of the Mediterranean Sea. Its prime location attracts travelers seeking tranquility and luxury. Listed in The World's 50 Best Hotels 2025, the property stands out for its elegant atmosphere and attentive service.

What distinguishes Hotel Splendido is its refined ambiance and idyllic setting. Guests appreciate the lush gardens and sunny terraces. The hotel features quality facilities, ideal for a relaxing stay. Visitors enjoy personalized service, creating a memorable experience.

Before you go, know that the hotel is perfect for couples and travelers seeking relaxation. The summer season attracts many visitors, so consider booking in advance. Portofino offers various activities, from boat rides to coastal trail explorations.

_My tip from the Concierge: consider booking a spa treatment for an optimal relaxation experience after a day of exploration._

Why choose Splendido?

Splendido is an exceptional address in Portofino, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Views over the Mediterranean Sea
  • In Portofino, a Ligurian fishing village
  • Lush gardens and sunlit terraces
  • Listed in The World's 50 Best Hotels 2025

Rooms & suites

The hotel at a glance

Services & amenities

Dining

2
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

3 on-site dining venues.

  • Baratta Sedici

    Bar

    Highlights

    • sip on cocktails surrounded by your loved ones, with lively entertainment in the background
    Practical information

    The concierge’s wordFor an easygoing moment, head to Baratta Sedici: cocktails, your loved ones around you, and lively entertainment in the background.

  • La Terrazza

    Restaurant

    Chef: Corrado Corti
    Chef: Corrado Corti

    Highlights

    • local and seasonal
    • luxuriate in the romantic surroundings and raise toasts with regional wines as the sun sets over the Portofino harbour
    Practical information

    The concierge’s wordAt La Terrazza, book sunset: Corrado Corti’s local, seasonal cuisine, regional wines, and Portofino harbour as your backdrop.

  • Cracco Portofino

    Restaurant

    Highlights

    • Seafood, Contemporary
    • Iconic Outdoor dining
    Practical information

    The concierge’s wordIn Portofino, book Cracco for a contemporary seafood dinner outdoors: an iconic table that always makes an impression.

In the press

Distinctions & affiliations

Brand
Rankings
World's 50 Best Hotels

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Cancellation/prepayment policies vary by room type and provider.

Pets

Pets are welcome at no extra charge.

pet-friendly hotel

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Via Roma, 2, 16034 Portofino GE, Italie

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 548 reviews

5/5Abdullah Alathel

Hotel is right in the middle of portofino. It’s a bit small, but has beautiful rooms and designs. It has a very good restaurant the DaV mare. Everyone at the hotel and at the restaurant was very friendly and helpful…

5/5Lauren Bender

Dreamy property in the heart of portofino. Incredibly lovely staff — from baggage to check-in to house keeping, the bar and restaurant. No details missed. Beautiful and cozy rooms - love the decor everywhere. Boutique…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 6 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Église Saint-GeorgesChurch

    262 m · 3 min walk

    Saint George's Church three minutes' walk away, an emblematic religious building in Portofino.

    Practical information

    The concierge’s wordA 3-minute walk away, Saint George Church makes a calm little break if you’d like to see one of Portofino’s emblematic religious landmarks.

  • Baia CannoneTourist attraction

    287 m · 3 min walk

    Tourist attraction three minutes' walk away, offering panoramic views of the sea and surrounding landscapes.

    Practical information

    The concierge’s wordFor a peaceful break, head to Baia Cannone, a 3-minute walk away, especially later in the day to enjoy the sea views.

  • Château BrownHistoric place

    413 m · 5 min walk

    Historic castle a five-minute walk away, offering panoramic views of Portofino and its surroundings.

    Practical information

    The concierge’s wordFor a quiet break, head up to Château Brown, a 5-minute walk away, and enjoy panoramic views over Portofino.

  • Spiaggia dell'OlivettaTourist attraction

    500 m · 6 min walk

    Spiaggia dell'Olivetta, a picturesque beach just a six-minute walk away, perfect for enjoying the sun and sea.

    Practical information

    The concierge’s wordFor an easy seaside break, head to Spiaggia dell’Olivetta, a 6-minute walk away, ideal for enjoying the sun during the day.

  • Baia di NiascaTourist attraction

    618 m · 7 min walk

    Baia di Niasca, a tourist attraction an eight-minute walk away, featuring picturesque coastal scenery.

    Practical information

    The concierge’s wordFor a breath of fresh air, head to Baia di Niasca, a 7-minute walk away, especially when you're in the mood for picturesque coastal scenery.

  • Passeggiata dei BaciTourist attraction

    808 m · 10 min walk

    The Passeggiata dei Baci is a scenic walkway offering views of the sea and the surrounding landscape.

    Practical information

    The concierge’s wordFor a quiet break in Portofino, this walk is best enjoyed later in the day, with sea views and the surrounding scenery.

  • Baia di ParaggiTourist attraction

    878 m · 11 min walk

    Baia di Paraggi, a tourist attraction to visit, offering picturesque coastal landscapes.

    Practical information

    The concierge’s wordFor an open-air break near Portofino, Baia di Paraggi is well suited to a stroll with picturesque coastal scenery.

  • Phare de PortofinoTourist attraction

    927 m · 11 min walk

    Portofino Lighthouse, a tourist attraction providing panoramic views of the sea and surrounding area.

    Practical information

    The concierge’s wordFor a breath of fresh air, head to the Portofino Lighthouse: the panoramic views over the sea and surroundings are ideal for a contemplative pause.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Parco Regionale di PortofinoPark

    503 m · 6 min walk

    Park a six-minute walk away, featuring hiking trails and preserved natural landscapes.

    Practical information

    The concierge’s wordA 6-minute walk away, Parco Regionale di Portofino offers a nature break with hiking trails and preserved landscapes, ideal for getting some fresh air.

  • Porto di Santa Margherita LigureMarina

    3.0 km · 5 min by car

    Porto di Santa Margherita Ligure, marina providing services for pleasure boats.

    Practical information

    The concierge’s wordFor a waterside break, Porto di Santa Margherita Ligure is a practical stop if you're interested in the world of leisure boating.

  • Villa DurazzoPark

    3.3 km · 6 min by car

    Park to visit, providing a green space suitable for relaxation and walking.

    Practical information

    The concierge’s wordFor a calm break in Portofino, Villa Durazzo is well suited to a stroll or a relaxing moment in the greenery.

  • Porto Carlo Riva • Porto Turistico di RapalloMarina

    4.8 km · 8 min by car

    Porto Carlo Riva, a marina providing services for boats and water activities.

    Practical information

    The concierge’s wordFor a waterside break, Porto Carlo Riva is well suited to a stroll by the boats or to consider a nautical activity.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Splendido, A Belmond Hotel, Portofino?

    Check-in starts at 15:00 and ends at midnight, with check-out at 12:00 for Splendido, A Belmond Hotel, Portofino.

  • Does the hotel have parking?

    A valet parking service is available at Splendido, A Belmond Hotel, Portofino, charged at approximately 44 EUR per day.

  • Can I check in early?

    Early check-in may be possible depending on occupancy; it is advisable to request it in advance, and the hotel confirms based on availability on the day.

  • Can a late check-out be requested at Splendido Portofino and is there an extra charge?

    A late check-out may sometimes be granted depending on the day's occupancy; it must be requested at reception and may incur additional charges.

  • Are airport transfers offered?

    A shuttle to the beach is offered for a fee, and private car airport transfers can be arranged, with indicative rates starting from 176 EUR per vehicle from the airport.

Location & Access

  • Where is Splendido, A Belmond Hotel, Portofino located in relation to the village centre?

    Splendido, A Belmond Hotel, Portofino is situated on the heights of Portofino at Salita Baratta 16, approximately 300 metres from the village centre.

  • What is the distance between the hotel and the airport?

    The distance between Portofino and Genoa Airport is approximately 45 km by road, taking 45 to 60 minutes depending on traffic.

  • How to reach Splendido Portofino by train or car from Genoa?

    The hotel is accessible by car via the coastal road through Santa Margherita Ligure, and by train to Santa Margherita followed by taxi or bus to Portofino.

  • Is it easy to reach Splendido from the port or the piazzetta of Portofino?

    From the marina and the main square of Portofino, the hotel can be reached in a few minutes by the hotel's shuttle or by an uphill path.

  • What is the exact address of Splendido, A Belmond Hotel, Portofino?

    The full address is Splendido, A Belmond Hotel, Portofino, Salita Baratta 16, 16034 Portofino, Italy, with a view of Portofino Bay.

Rooms & Amenities

  • How many rooms does the Splendido Portofino hotel have and how many floors?

    The Splendido, A Belmond Hotel, Portofino has approximately 67 rooms spread over 5 floors, each decorated in an elegant Mediterranean style.

  • What amenities can be found in the rooms of the Splendido Portofino?

    The rooms are air-conditioned and equipped with Wi-Fi, television, minibar, safe and private bathroom; some offer a balcony or terrace with sea view.

  • What is the maximum capacity of the rooms and suites at the Splendido, A Belmond Hotel, Portofino?

    The rooms and suites are primarily designed for two people; some suites can accommodate extra beds or cribs depending on availability.

  • Is Wi-Fi available in the hotel?

    Yes, Wi-Fi is free throughout the hotel, including in the rooms and common areas.

Included Services

  • Is breakfast included in the room rate at the Splendido Portofino?

    Breakfast may or may not be included depending on the rate chosen; the options are specified at the time of booking and on your stay confirmation.

  • What services typically incur additional charges at the Splendido hotel?

    A shuttle service to the beach, valet parking, certain transfers or leisure activities are offered at an additional cost, depending on the options chosen.

  • What are the main services included in a stay at the Splendido, A Belmond Hotel, Portofino?

    Room service, daily housekeeping, 24-hour reception and access to the outdoor pool are among the services commonly included for guests.

  • Does the hotel offer a laundry service and is it chargeable?

    A laundry and dry cleaning service is available on-site, charged additionally based on the items processed.

Dining

  • What restaurants are available at the Splendido, A Belmond Hotel, Portofino?

    The main restaurant La Terrazza at the Splendido serves refined Italian cuisine with a view of the bay; hours may vary depending on the season.

  • What type of breakfast is offered?

    Breakfast is generally served as a buffet or à la carte, with continental and Italian options, and can be taken in the restaurant or sometimes in the room.

  • Is it necessary to book in advance at the La Terrazza restaurant of the Splendido Portofino?

    The La Terrazza restaurant often requires a reservation, especially during high season, to guarantee a table on the terrace with a view.

  • Can guests of the Splendido Portofino also dine at the Splendido Mare and the DaV Mare restaurant?

    The Splendido Mare, A Belmond Hotel, Portofino, a partner establishment on the piazzetta, has the DaV Mare restaurant, accessible by reservation.

Spa & Wellness

  • Does the Splendido Portofino hotel have a spa and what types of treatments are offered?

    The Splendido, A Belmond Hotel, Portofino has a spa offering massages, facials, body treatments, and wellness rituals.

  • Is it necessary to book treatments at the Splendido spa in advance?

    Treatment reservations are strongly recommended, ideally before arrival, to ensure desired slots at the Splendido spa.

  • What relaxation facilities (pool, terrace, solarium) are available at the Splendido Portofino?

    A seasonal outdoor pool is available, usually open from June to September, with a terrace and sea view.

  • Does the hotel have a pool?

    Yes, the hotel has a seasonal outdoor pool open in summer.

Activities & Leisure

  • What leisure activities are offered from the Splendido Portofino?

    Activities such as boat excursions, beach shuttle, children's club (at the Splendido Mare), and water sports may be offered, often at an additional cost.

  • Can boat excursions or water activities be booked through the Splendido hotel?

    Yes, boat excursions and water activities can be arranged through the hotel or Splendido Mare, sometimes including snorkelling, kayaking, and water sports.

  • Is there access to a private beach for guests of the Splendido, A Belmond Hotel, Portofino?

    The hotel offers, depending on the season, access to a private beach or a partner beach, notably via its Splendido Mare establishment on the marina.

  • Is there a gym or fitness centre at the Splendido Portofino?

    The gym or fitness centre is accessible to guests, with fitness equipment and possibly a personal trainer available on request.

Family & Kids

  • Does the hotel have a kids' club or services for children in Portofino?

    Splendido Mare, A Belmond Hotel, Portofino offers a complimentary kids' club and various family activities during the season.

  • Can a baby cot or an extra bed be added to the room at Splendido?

    Baby cots or extra beds can be provided in certain rooms or suites, subject to availability and sometimes at an additional cost.

  • Is Splendido Portofino suitable for a stay with young children?

    The nearby beaches, gentle water activities, and walks in the Portofino park make it a suitable destination for family stays.

  • Can the Splendido hotel help arrange a babysitting service?

    Babysitting services can be arranged through external providers, upon prior request and subject to local availability.

Pets

  • Are pets allowed at Splendido?

    Pets are accepted under certain conditions at Belmond hotels in Portofino; the terms may vary depending on the room and the period.

  • Are there additional fees for bringing a pet to Splendido Portofino?

    An additional charge may apply for accommodating pets; it is recommended to check directly with the hotel regarding size limits and associated services.

  • Are dogs allowed in common areas such as the pool or restaurant at Splendido?

    Dogs are generally not allowed in the pool or certain dining areas, but may be accepted in other designated spaces, depending on the current policy.

Accessibility

  • Does Splendido, A Belmond Hotel, Portofino have rooms suitable for people with reduced mobility?

    Belmond establishments generally ensure accessible rooms are available, but it is recommended to contact the hotel directly to specify your specific needs.

  • Are the common areas (restaurant, pool, reception) easily accessible by wheelchair?

    The main common areas are accessible by lift; however, the terraced layout on the hill may involve slopes and stairs.

  • Should the Splendido hotel be notified in advance for specific accessibility needs?

    It is advisable to inform in advance of any specific accessibility needs so that the hotel can allocate the most suitable room and arrange assistance.

Billing & Policies

  • What is the hotel's cancellation policy?

    Cancellation conditions vary according to the rate and the period; policies are specified at the time of booking and on the stay confirmation.

  • Are there any tourist taxes to pay?

    A municipal tourist tax is due: from March to October, approximately 5 EUR per person per night; from November to February, it is currently 0 EUR.

  • What is the price range for a night at Splendido Portofino?

    Room prices at Splendido, A Belmond Hotel, Portofino generally start at over 1,300 EUR per night depending on the season and category.

  • What payment methods are accepted by Splendido, A Belmond Hotel, Portofino?

    Payment methods generally include major international credit cards and sometimes bank transfers for deposits; details appear during booking.

  • What are the main hotels of the Belmond group related to Splendido and Splendido Mare?

    The Belmond group operates several luxury hotels in Italy and around the world, including Splendido and Splendido Mare in Portofino, as well as other iconic palaces and trains.

Sustainability

  • Does Splendido Portofino have a sustainability or environmental responsibility policy?

    Splendido implements responsible management practices typical of the Belmond group, such as attention to resources and local integration; detailed actions can be obtained from the hotel.

  • How does Splendido value local producers and products from the Portofino region?

    The use of local and seasonal products in dining and certain treatments, as well as support for local producers, is part of a commitment to enhancing the Ligurian terroir.

  • What concrete actions does Splendido hotel take to limit its environmental impact?

    Measures to reduce plastic, waste sorting, and energy optimisation may be implemented, in line with responsible luxury hotel standards.

The Concierge answers — Splendido

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Genoa or Nice airport to Splendido Portofino?

    The concierge can organise a private transfer by car or limousine from Genoa or Nice airport to Splendido, A Belmond Hotel, Portofino, with personalised welcome according to your flight schedule.

  • Is it possible to arrive at Splendido Portofino by private water taxi and arrange for a welcome at the port?

    The concierge can book a private water taxi from Santa Margherita Ligure or other ports of the Riviera to reach Portofino and arrange for a welcome at the dock.

  • Can you provide a private driver for a full day to explore the Ligurian Riviera?

    The concierge can arrange a chauffeur service with a car for the day to explore the Ligurian Riviera, with a customised itinerary and flexible timings.

  • Can you book a transfer between Santa Margherita Ligure train station and Splendido, A Belmond Hotel, Portofino?

    The concierge can book round-trip transfers to Santa Margherita Ligure train station, with luggage assistance and coordination with train schedules.

  • If the parking at Splendido Portofino is full, can you help me find a secure parking space nearby?

    The concierge can advise and reserve parking spaces near the port if the hotel parking is full, and arrange for luggage pickup.

Restaurant Reservations

  • Can you reserve a table with a sea view at the La Terrazza restaurant at Splendido Portofino?

    Reservations are made through the concierge, who can secure a table on the terrace at La Terrazza, subject to availability, and note your preferences for timing and seating.

  • Can you recommend and book gourmet restaurants around Portofino that cater to specific diets?

    The concierge can recommend gourmet restaurants in Portofino and Santa Margherita and make reservations, taking into account your dietary restrictions.

  • Is it possible to organise a group or corporate dinner in a private space at Splendido Portofino?

    The concierge can organise a private or semi-private dinner for a group at the hotel restaurant or at Splendido Mare, subject to availability of spaces.

Spa Bookings

  • Can you book massages and treatments in advance at the spa of Splendido, A Belmond Hotel, Portofino?

    Appointments are made through the concierge, who can offer available time slots and book facials, massages, or couple rituals at the hotel spa.

  • Is it possible to organise a romantic spa ritual for two during our stay at Splendido Portofino?

    The concierge can arrange a personalised wellness ritual for couples, including massages, treatments, and possible romantic touches, according to the spa's offerings.

  • Can you plan a comprehensive wellness programme over several days at the Splendido Portofino hotel's spa?

    The concierge can provide information on the spa's availability and organise a multi-day wellness programme, including scheduling slots and complementary activities.

Excursions & Cultural Visits

  • Can you organise a private boat trip from Portofino to the Cinque Terre?

    The concierge can book private boat excursions to the Cinque Terre, including a skipper and potential swimming or seaside lunch stops.

  • Is it possible to book a private French-speaking guide for a cultural tour of the Portofino area?

    The concierge can arrange guided tours of Portofino, the Abbey of San Fruttuoso, or Genoa, with a French or English-speaking guide as requested.

  • Can you suggest and organise guided hikes in the Portofino park from the Splendido hotel?

    The concierge can propose hiking routes such as the Portofino park and organise transfers, maps, and potentially a guide.

Special Occasions

  • Can you prepare a romantic surprise in the room for a marriage proposal at the Splendido Portofino?

    The concierge can organise a romantic setup in the room with flowers, champagne, and pastries, according to your preferences and budget.

  • Can you organise a birthday with a personalised cake and table decoration at the hotel restaurant?

    The concierge can coordinate a personalised cake, table decoration, and music for the celebration in the restaurant or a dedicated space.

  • Is it possible to organise a small wedding or a vow renewal at the Splendido, A Belmond Hotel, Portofino?

    The concierge can assist in planning an intimate ceremony or vow renewal, in collaboration with the hotel's event teams and local providers.

Shopping & Luxury Services

  • Can you organise a luxury shopping session with a personal shopper in the boutiques of Portofino?

    The concierge can recommend luxury boutiques and local workshops in Portofino and Santa Margherita and, subject to availability, offer a personal shopper.

  • Can you organise a private tasting of Italian wines during my stay at the Splendido Portofino?

    The concierge can advise on wine cellars and specialised shops and arrange, upon request, a private tasting of Italian wines at the hotel or nearby.

  • Is it possible to have flowers or gifts purchased in town delivered to the room?

    The concierge can handle the delivery of flowers, gifts, luxury items, or local products directly to the room, according to your instructions.

Family Activities

  • What family or child-friendly activities can you organise from the Splendido Portofino?

    The concierge can suggest child-friendly activities such as beach outings, boat excursions, discovery workshops, and arrange the necessary reservations.

  • Can you help me book a babysitting service for a few evenings?

    The concierge can assist in organising childcare with a qualified external provider, subject to local availability and desired timings.

Personalized Experiences

  • Can you create a personalised 3-day itinerary in Portofino and its surroundings departing from the Splendido hotel?

    The concierge can create a tailored itinerary including visits, restaurants, rest periods, and transfers, based on your interests and the duration of your stay.

  • Is it possible to organise a professional photo shoot at the hotel and in the village of Portofino?

    The concierge can arrange a professional photo shoot at the hotel and in Portofino, in coordination with a local photographer.

  • Can you organise a sunset boat trip with a private aperitif from Portofino?

    The concierge can offer a sunset cruise with an aperitif on board, on a private boat, depending on the season and weather conditions.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits