Palace Hotel Tokyo

Yes, a private parking is available on-site with valet service, usually at an additional cost depending on the duration of parking.

Check-in generally takes place in the afternoon and check-out in the late morning. Please contact the concierge to confirm the day's arrangements.

Early check-in is possible subject to availability and may incur additional charges depending on the time of arrival.

A late check-out may be granted subject to availability, sometimes with an additional charge depending on the desired time and hotel occupancy.

The concierge and reception are open 24/7 for late arrivals, early departures, and assistance to travellers.

The Palace Hotel Tokyo is among the reference luxury hotels in Japan, but the notion of the 'three great historic hotels' varies according to sources and includes other establishments.

The hotel is located at 1-1-1 Marunouchi, Chiyoda-ku, Tokyo, facing the moats and gardens of the Imperial Palace, in the central Marunouchi area.

Tokyo Station is approximately 700 metres from the hotel, accessible on foot in a few minutes from the Marunouchi exit.

Tokyo Haneda Airport is approximately 9.4 miles, or nearly 15 kilometres from Palace Hotel Tokyo.

The hotel is directly connected to Otemachi subway station by underground passages, allowing easy access to the main lines of Tokyo.

Airport transfers can be arranged through the concierge, by taxi, private car, or other options according to your needs. Please contact the concierge to confirm the day's arrangements.

The Palace Hotel Tokyo is a 5-star hotel, distinguished as a Forbes Travel Guide Five-Star, considered one of the major luxury addresses in Tokyo.

The hotel has approximately 284 to 290 rooms and suites, including several categories of Deluxe, Grand Deluxe rooms and suites with or without balconies.

The rooms are equipped with premium bedding, coffee machine, minibar, desk, marble bathroom with bathtub and separate shower, and often large bay windows with views of the Imperial Gardens.

Rooms with balconies are available in certain categories such as Deluxe or Grand Deluxe with balcony, offering a privileged view of the Imperial Palace.

Wi-Fi is offered free of charge throughout the hotel, both in the rooms and in public areas.

The Palace Hotel Tokyo has a large elegant lobby with views to the outside, often appreciated for its calm and refined atmosphere.

Rates vary significantly depending on the season, room category, and occupancy, with average prices often exceeding 500 USD per night, and peak season rates can exceed 900 USD on weekdays.

Credit cards are widely accepted, and a hold or pre-authorisation policy is applied upon arrival to cover the stay and extras.

The cancellation policy depends on the rate and conditions of the booking channel, with varying deadlines before arrival to avoid fees. Contact the concierge to confirm the terms of the day.

Local taxes, including a possible accommodation tax or lodging tax, may be added to the room rate according to Tokyo regulations.

The rates indicated on booking sites sometimes include certain fees, but additional charges (taxes, service) may be added to the final payment.

A buffet or semi-buffet breakfast is offered at the Grand Kitchen restaurant, with hot dishes à la carte and international and Japanese options.

The hotel has 10 restaurants and bars, including Japanese, French, Chinese cuisine, an international brasserie, and several bars and lounges.

Breakfast is generally served at the Grand Kitchen restaurant, which opens early in the morning, with the possibility of room service for certain packages.

Options suitable for special diets, such as vegetarian or gluten-free, can be offered upon request in the restaurants and for breakfast.

The hotel features several Japanese fine dining restaurants and a recommended Chinese restaurant, some of which are distinguished in gastronomic guides.

The Palace Hotel Tokyo has a 20-metre indoor pool, reserved for hotel guests, with an adjoining jacuzzi.

The Evian Spa at the Palace Hotel Tokyo is a high-end spa, one of the few Evian Spas outside France, offering a wide range of treatments and a complete wellness area.

A modern fitness room with a view, equipped with cardio and weight machines, is accessible to hotel guests near the spa and pool.

Time restrictions may apply for children at the pool and spa, with dedicated slots. Please contact the concierge to confirm the day's arrangements.

The Palace Hotel Tokyo offers services such as a fitness centre, pool, spa, restaurants, bars, room service, concierge, and meeting spaces to enhance the stay.

The location, view of the Imperial Palace gardens, five-star service, and quality of the restaurants are often cited as major reasons for the hotel's popularity.

From the hotel, it is easy to walk to the districts of Marunouchi, Ginza, and Tokyo Station for shopping, dining, and sightseeing.

The hotel can assist in organising guided tours, cultural experiences, and restaurant or show reservations through its concierge service.

Baby cots are available free of charge for children aged 2 years and under, upon prior request and subject to availability.

Children aged 5 and under can generally stay for free using existing bedding, subject to the policy of the reserved room.

The breakfast restaurant applies reduced rates for children aged 6 to 12, different from those for adults, with free meals for younger children depending on age.

Childcare or babysitting services may be offered through the hotel, upon request and subject to the availability of providers.

Pets are generally not accepted at the Palace Hotel Tokyo, except for possible exceptions for assistance dogs according to regulations.

Rooms adapted or facilities for people with reduced mobility are offered, with lift access to common areas.

The common areas, including the reception, main restaurants, and lifts, are wheelchair accessible, facilitating movement within the hotel.

Facilities such as lifts, adapted showers, or safety devices may be available upon request to enhance the comfort of people with reduced mobility.

The detailed environmental practices of the hotel are not systematically published. Contact the concierge to confirm the current arrangements.

The reuse of towels and sheets may be encouraged, and some bath products are offered in packaging that limits waste. Contact the concierge to confirm the current arrangements.

Quality bath products and precise temperature control are available in the rooms, but the systematic presence of energy-saving devices is not specified. Contact the concierge to confirm the current arrangements.