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5★ · Tokyo

Fairmont Tokyo

BLUE FRONT SHIBAURA TOWER S, 1-chōme-1-1 Shibaura, Minato City, Tokyo 105-0023, Japon, Tokyo

4.64.6/5397 reviews · Google rating
  • Fairmont address in Tokyo
  • Close to cultural attractions
  • Shared spaces designed for relaxation
  • Well suited to business travellers

Hotel 5-star in Tokyo, Japan, in the heart of Tokyo, featuring Fairmont service, relaxing common areas and business traveller services.

Where is Fairmont Tokyo located, and what can you reach easily on foot?

Fairmont Tokyo is set in Tokyo in a lively urban area, well suited to both business and leisure stays.

On foot, you can reach Tokyo Tower, teamLab Borderless, Kabuki-za and several cultural stops, depending on your pace.

Is Fairmont Tokyo a high-end hotel?

Yes. It is a five-star hotel focused on comfort, service and a polished atmosphere.

A 24-hour front desk and concierge, multilingual staff and practical services help make a Tokyo stay run smoothly.

Does Fairmont Tokyo have a restaurant and places to relax on site?

Yes. The hotel has a restaurant, a bar, a lounge and breakfast service.

These spaces work well for a quiet start to the day or a pause between meetings and visits.

A word from the Concierge

Fairmont Tokyo through the Concierge's eyes

Located in Tokyo, Japan, Fairmont Tokyo offers a refined hotel experience. This 5★ hotel is situated in a lively area, close to various cultural attractions. The Fairmont property ensures quality service and optimal comfort for its guests. Travelers appreciate its elegant atmosphere and attention to detail.

What distinguishes Fairmont Tokyo is its warm and welcoming ambiance. The establishment positions itself as a favored spot for business travelers and tourists alike. Common areas are designed for relaxation while providing services tailored to professional needs. Guests enjoy an ideal setting to unwind after a busy day.

Before you go, know that the hotel suits both couples and families. Solo travelers will also appreciate the tranquil atmosphere. Seasonality may affect rates, so booking in advance is advisable. The central location makes it easy to access public transport and local attractions.

_My tip from the Concierge: book your stay several months in advance to secure the best rates and ensure your comfort._

Why choose Fairmont Tokyo?

Fairmont Tokyo is an exceptional address in Tokyo, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Fairmont address in Tokyo
  • Close to cultural attractions
  • Shared spaces designed for relaxation
  • Well suited to business travellers
  • Elegant, welcoming atmosphere

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • A quiet breakfast before Tokyo

    Beginning the day in the hotel’s calm atmosphere offers a different rhythm from the outset. This experience centres on smooth morning service, a setting suited either to focus or relaxation, and the chance to pause before heading to museums, meetings or lively districts. It is especially valuable for travellers who prefer not to start the day in a rush.

    Idéal premier matinIncluded in your stay
  • Tailored cultural concierge planning

    In Tokyo, the challenge is not finding things to do but choosing well. This experience is based on concierge guidance to shape a day or a stay around cultural attractions, complementary districts and realistic pauses. The aim is not to see everything, but to create an itinerary that feels coherent, fluid and suited to your own pace.

    Sur mesureReservation required
  • Returning to a perfectly prepared room

    After several hours in Tokyo’s intensity, returning to a room restored by daily housekeeping and refined by turndown service can transform the feel of a stay. This signature experience may seem simple, yet it embodies a very practical form of luxury: a space that is always ready, calm and carefully maintained at exactly the right moment.

    Confort essentielIncluded in your stay
  • A frictionless business stopover

    Designed for business travellers, this experience highlights what the hotel does best in a demanding urban setting: 24-hour reception and concierge support, quick assistance, luggage handling, laundry and wake-up service. The stay gains continuity even with a late arrival or early departure, leaving more energy for meetings and decisions that matter.

    BusinessIncluded in your stay
  • A lounge pause between engagements

    Public spaces designed for relaxation come into their own here. Between visits, before dinner or after a meeting, taking time in the hotel’s lounges offers a rare breathing space in Tokyo. This experience is not about spectacle, but about the quality of a setting able to absorb urban fatigue and restore a sense of calm.

    Included in your stay
  • Streamlined arrival and departure

    In a metropolis where flight schedules, transfers and connections can shape travel comfort, logistical ease becomes an experience in itself. With round-the-clock reception, luggage storage and concierge assistance, both arrival and departure gain flexibility. It is a discreet but decisive advantage, allowing guests to enjoy Tokyo right up to the final hours.

    PratiqueIncluded in your stay

Stay policies

Check-in & check-out

Check-in
From 15:00 to 23:59
Check-out
Until 12:00

Cancellation

Free cancellation

Pets

Pets are not allowed.

Wi-Fi

Complimentary Wi-Fi in all rooms.

Location & access

Address: BLUE FRONT SHIBAURA TOWER S, 1-chōme-1-1 Shibaura, Minato City, Tokyo 105-0023, Japon

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 397 reviews

5/5Jordy Chen

Fairmont Tokyo was one of the highlights of my recent trip to Japan. From arrival to departure, the team consistently delivered warm and professional service. As an ALL Platinum member, I truly appreciated the…

5/5richard lee

Dear Fairmont Tokyo Team, I would like to express my sincere appreciation for the wonderful experience and I enjoyed during our recent stay. The hotel is stunning, with a beautifully executed modern Japanese…

5/5Desmond Miles

1. Service The service was warm and attentive, and almost every staff member remembered my name and requests. Communication in English — and even some Korean — was possible, which made the stay even more…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 14 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • La Tour de TokyoObservation deck

    1.4 km · 16 min walk

    Observation deck 1.3 km away, providing a panoramic view of the city of Tokyo.

    Practical information

    The concierge’s wordFor a panoramic break over Tokyo, head to Tokyo Tower when you feel like getting a little perspective on the city.

  • teamLab Borderless: MORI Building DIGITAL ART MUSEUMMuseum

    1.8 km · 3 min by car

    Art museum a seventeen-minute walk away, focused on digital art and immersive interaction.

    Practical information

    The concierge’s wordFor an immersive break, this digital art museum is best enjoyed when you’re in the mood for a sensory, interactive experience.

  • Kabuki-zaPerforming arts

    2.3 km · 4 min by car

    Kabuki-za, a performance venue dedicated to kabuki, a traditional Japanese theatrical art form.

    Practical information

    The concierge’s wordFor a cultural interlude in Tokyo, Kabuki-za opens the door to kabuki, ideal if you want to discover a traditional Japanese theatrical art.

  • ART AQUARIUM MUSEUMAquarium

    2.3 km · 4 min by car

    Art museum 2.3 km away, showcasing artistic exhibitions related to the aquatic world.

    Practical information

    The concierge’s wordIdeal for a contemplative break if you’re in the mood for a different kind of museum, with art exhibitions inspired by the aquatic world.

  • Ginza ItoyaArt gallery

    2.6 km · 4 min by car

    Ginza Itoya, an art gallery and stationery store, offers a wide selection of creative products.

    Practical information

    The concierge’s wordIf you like beautiful objects, take a break at Ginza Itoya to browse a wide selection of creative goods between art gallery and stationery store.

  • Musée d'art MoriMuseum

    2.7 km · 5 min by car

    Art museum 2.7 km away, showcasing contemporary exhibitions and modern artworks.

    Practical information

    The concierge’s wordIdeal for a cultural break in Tokyo, especially if you're in the mood for contemporary exhibitions and modern art.

  • teamLab Planets TOKYO DMMTourist attraction

    2.9 km · 5 min by car

    Art museum 2,942 meters away, featuring immersive and interactive installations.

    Practical information

    The concierge’s wordIf you’re in the mood for a sensory break, this immersive, interactive art museum works well for a solo visit or for two.

  • Tokyo JoypolisTourist attraction

    3.0 km · 5 min by car

    Amusement park 2,973 meters away, featuring various attractions and fun experiences.

    Practical information

    The concierge’s wordFor a playful break in Tokyo, Tokyo Joypolis is well suited to a relaxed outing with friends or family.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Shiba ParkPark

    991 m · 12 min walk

    Park in Tokyo, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a quiet break between plans, head to Shiba Park for a bit of greenery and a chance to breathe in the city.

  • Odaiba Marine ParkPark

    2.9 km · 5 min by car

    Odaiba Marine Park, a park featuring green spaces and outdoor activities.

    Practical information

    The concierge’s wordFor an open-air break in Tokyo, Odaiba Marine Park is well suited to a relaxed stroll or some time outdoors.

  • Jardins Est du Palais ImpérialNational park

    4.0 km · 7 min by car

    National park to visit, featuring green spaces and natural landscapes in the heart of Tokyo.

    Practical information

    The concierge’s wordFor a green break in the heart of Tokyo, head to the East Gardens of the Imperial Palace when you feel like catching your breath between plans.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Azabudai HillsShopping mall

    1.9 km · 3 min by car

    Shopping mall 1.9 km away, featuring a variety of shops and services.

Places to visit nearby

The sights, landmarks and walks I recommend around Fairmont Tokyo — each place has its own detailed guide.

Around the hotel

Our full Tokyo guide

Tokyo pairs imperial gravity with hyper-modern urban precision.

Read the Tokyo guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Fairmont Tokyo?

    Check-in starts from 3 PM and check-out is requested before 12 PM, according to the hotel's official information.

  • Can I benefit from a late check-out at Fairmont Tokyo?

    A late check-out may be offered subject to availability and must be requested at the reception on the same day.

  • Can I check in early?

    Early check-in may be considered, subject to availability and possibly additional charges.

  • Is the reception at Fairmont Tokyo open 24/7 for late arrivals?

    The reception is open 24/7, allowing for late arrivals and early departures with staff assistance.

Location & Access

  • Where exactly is Fairmont Tokyo located in Tokyo?

    The hotel is located at 1-1-1 Shibaura, Minato-ku, in the Tokyo Bay area, south of Tokyo Tower.

  • In which district of Tokyo is Fairmont Tokyo located and what is its environment?

    Fairmont Tokyo is situated in the BLUE FRONT SHIBAURA project, a waterfront area well-connected by train and monorail lines.

  • How to access Fairmont Tokyo from Haneda Airport by public transport?

    From Haneda, the monorail takes you to Hamamatsucho in about 13 minutes, then the hotel can be reached on foot in a few minutes from the station.

  • Which train or subway lines are close to Fairmont Tokyo for visiting the city?

    Stations serving the Yamanote, Keihin-Tohoku, Asakusa, and Yurikamome lines are nearby, facilitating travel around Tokyo.

Rooms & Amenities

  • Does the hotel have parking?

    The hotel has an outdoor parking area on site, with valet service and paid parking options for residents.

  • How many rooms and suites does Fairmont Tokyo offer and on which floors?

    The establishment has 217 accommodations, including 188 rooms and 29 suites, located between the 36th and 42nd floors, with views of the bay or Tokyo Tower.

  • Are the rooms at Fairmont Tokyo air-conditioned and non-smoking?

    All rooms are air-conditioned and non-smoking, with views of Tokyo Bay or Tokyo Tower depending on the category booked.

  • What main amenities can be found in the rooms at Fairmont Tokyo?

    The accommodations offer Wi-Fi, a modern bathroom, and contemporary amenities, with generous spaces starting from approximately 52 m².

Included Services

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available in the hotel and is provided in the rooms and common areas as a standard service.

  • Does the hotel have a pool?

    Fairmont Tokyo features a 20-metre indoor infinity pool on the 35th floor, with panoramic views of Tokyo Tower and the skyline.

  • Is there a 24-hour fitness centre at Fairmont Tokyo?

    A fitness centre accessible 24/7 is available, equipped with Technogym equipment for cardio and weight training.

  • Is housekeeping and room service offered at Fairmont Tokyo?

    Room service and daily cleaning are included in the stay, with the possibility of additional services upon request.

Dining

  • What type of breakfast is offered?

    Breakfast is served in buffet and à la carte style, with international and Japanese options. Contact the concierge to confirm the arrangements for the day.

  • How many restaurants and bars are available at Fairmont Tokyo?

    Fairmont Tokyo has five restaurants and two bars, including sushi and teppanyaki concepts, as well as a cocktail bar.

  • Is there a lounge or club space reserved for certain guests at Fairmont Tokyo?

    A Fairmont Gold lounge is available for guests of Gold rooms and suites, with dedicated services and spaces. Contact the concierge to confirm the arrangements for the day.

  • Does Fairmont Tokyo offer afternoon tea and in which space?

    Afternoon tea is served in one of the hotel's dining spaces. Contact the concierge to confirm the arrangements for the day.

Spa & Wellness

  • Does Fairmont Tokyo have a spa with treatments and massages?

    A spa with various treatments is available, complementing the pool and fitness centre for a wellness-oriented stay.

  • Where is the pool at Fairmont Tokyo and what is its particularity?

    The indoor infinity pool is located on the 35th floor, offering an unobstructed view of Tokyo Tower and a calm atmosphere.

  • Do guests have access to a gym at any time at Fairmont Tokyo?

    A fitness area open around the clock allows for training at any time, with cardio machines and weights.

  • Can I organise a wellness-focused stay at Fairmont Tokyo?

    Personalised wellness programmes can be offered by combining spa, pool, and fitness activities. Contact the concierge to confirm the arrangements for the day.

Activities & Leisure

  • What leisure activities are easily accessible from Fairmont Tokyo?

    Guests can easily reach Ginza, Shibuya, or Shinjuku for shopping and outings thanks to nearby transport lines.

  • What cultural sites are in the immediate vicinity of Fairmont Tokyo?

    Hama-rikyu Gardens, Tokyo Tower, and Zojo-ji Temple are within a short distance, offering nearby cultural visits.

  • What activities are offered on-site for relaxation at Fairmont Tokyo?

    The hotel features a pool, spa, fitness centre, and outdoor terraces, providing a wide range of on-site activities.

  • Does Fairmont Tokyo offer personalised experiences to discover Tokyo?

    Tailor-made experiences, including tours, dining, and shopping, can be arranged. Contact the concierge to confirm the arrangements for the day.

Family & Kids

  • Is Fairmont Tokyo suitable for a family stay with children?

    Families can enjoy spacious rooms and the proximity to parks and family attractions in the city.

  • Does the hotel provide baby cots or equipment for young children?

    Baby cots and specific amenities may be offered in certain rooms. Contact the concierge to confirm the arrangements for the day.

  • What family outings can be easily organised from Fairmont Tokyo?

    Family activities are easily accessible thanks to nearby transport, allowing access to museums and parks in Tokyo.

Pets

  • Are pets allowed at Fairmont Tokyo?

    Pets are allowed at Fairmont Tokyo, with possible fees and size limits mentioned by booking partners. Contact the concierge to confirm the day's arrangements.

  • What services are offered for pets at Fairmont Tokyo?

    Pet services, such as room amenities, are indicated by some intermediaries. Contact the concierge to confirm the day's arrangements.

  • Are there size or number restrictions for pets at the hotel?

    A limited number of rooms may accommodate pets, depending on policy and availability. Contact the concierge to confirm the day's arrangements.

Accessibility

  • Is Fairmont Tokyo accessible to wheelchair users?

    The hotel's common areas and entrances are designed with step-free access and elevators suitable for wheelchairs.

  • Are there rooms specifically adapted for guests with reduced mobility?

    Adapted rooms may be offered, with accessible bathrooms and door widths. Contact the concierge to confirm the day's arrangements.

  • Are the elevators at Fairmont Tokyo suitable for people with reduced mobility?

    The elevators have low-height controls to facilitate access to different floors for people with reduced mobility.

Billing & Policies

  • Are airport transfers offered?

    Airport transfers can be arranged via the concierge, with prior booking and variable rates depending on the itinerary.

  • What is the hotel's cancellation policy?

    The hotel's cancellation policy depends on the rate and booking channel, with varying deadlines before arrival.

  • Are there any local taxes to pay?

    Local occupancy taxes are generally added to the rate, according to the current regulations in Tokyo.

  • Is parking at Fairmont Tokyo paid and what types of parking are available?

    On-site parking may be charged, with self-parking and valet parking options indicated by booking sites.

  • What is the price range for a night at Fairmont Tokyo?

    Rates start at around JPY 127,600 per night according to some publications, varying depending on the season and category.

Sustainability

  • Which hotel group does Fairmont Tokyo belong to and what is its brand?

    Fairmont Tokyo is part of the Accor group, under the Fairmont Hotels & Resorts brand, specialising in international luxury hotels.

  • What comfort and safety commitments are highlighted by Fairmont Tokyo?

    Wi-Fi and non-smoking property are highlighted in the hotel's commitments, integrated into Accor's brand standards.

  • Does Fairmont Tokyo participate in sustainability or environmental responsibility programmes?

    The standards of the Accor group include environmental and responsibility initiatives. Contact the concierge to confirm the current arrangements.

  • Do the facilities at Fairmont Tokyo meet contemporary standards of Japanese luxury hotels?

    The accessibility and non-smoking features are consistent with modern standards of luxury hotels in Tokyo.

The Concierge answers — Fairmont Tokyo

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Fairmont Tokyo and Haneda or Narita airports?

    The concierge can organise a private transfer to or from Haneda and Narita airports by chauffeur-driven car or premium taxi, depending on your schedule and budget.

  • What is the best way to get from the hotel to Ginza, Shibuya or Shinjuku by public transport?

    The concierge can recommend the fastest route by train or monorail to major districts such as Ginza, Shibuya or Shinjuku, providing details on lines and connections.

  • Can you book a taxi or a chauffeur-driven car for an evening out from the hotel?

    The concierge can book a taxi or a chauffeur-driven vehicle for an evening out, with pick-up at the lobby and return to the hotel at your desired time.

  • Can the concierge help me purchase a transport card or a pass for the Tokyo metro?

    The concierge can guide you in purchasing transport cards and daily passes, and indicate the nearest stations according to your itinerary.

  • Is it possible to book a limousine for business travel from Fairmont Tokyo?

    The concierge can arrange a limousine or premium vehicle service for business travel within Tokyo and to Tokyo Station.

Restaurant Reservations

  • Can you recommend and book fine dining restaurants in Ginza or Roppongi?

    Reservations are made through the concierge, who can suggest fine dining restaurants in Ginza or Roppongi and manage requests for specific dietary needs.

  • Can the concierge book a renowned sushi or teppanyaki counter in Tokyo?

    The concierge can reserve high-end sushi or teppanyaki counters in the city, taking into account your budget and availability.

  • Is it possible to organise a romantic dinner with a view of Tokyo Bay?

    Reservations are made through the concierge, who can arrange a romantic dinner with a view of Tokyo Bay, either at the hotel or elsewhere.

  • Can you recommend authentic ramen or tempura restaurants near the hotel?

    The concierge can recommend local spots to enjoy authentic ramen or tempura and handle reservations if necessary.

Spa Bookings

  • How do I book a treatment or massage at the Fairmont Tokyo spa?

    Reservations are made through the concierge or the spa, which can offer time slots that suit your schedule and treatment preferences.

  • Can you arrange a spa package for two with access to the pool and facilities?

    The concierge can organise a spa ritual for two, with access to the pool and coordinated timings, subject to availability.

  • Can the concierge recommend signature spa treatments to try?

    The concierge can assist in selecting suitable signature treatments, taking into account the desired duration and available therapists.

Excursions & Cultural Visits

  • Can you organise a guided tour of nearby iconic sites such as Tokyo Tower and Hama-rikyu Gardens?

    The concierge can arrange a guided tour of Tokyo Tower, Hama-rikyu Gardens, and Zojo-ji Temple, with a French or English-speaking guide.

  • Is it possible to book a day trip outside of Tokyo from the hotel?

    The concierge can offer day trips to Kamakura, Nikko, or Hakone, including transport and a tailored guide.

  • Can the concierge organise a private tour of Tokyo's upscale districts and contemporary architecture?

    The concierge can arrange a private tour focused on architecture and luxury districts, including Ginza and Minato.

Special Occasions

  • Can you organise a romantic surprise in the room for a wedding anniversary?

    The concierge can arrange romantic decorations, flowers, and champagne in the room for an anniversary or honeymoon.

  • Is it possible to arrange a photographer for a shoot in the hotel or around Fairmont Tokyo?

    The concierge can coordinate a professional photo shoot in the hotel or nearby to celebrate a special occasion.

  • Can the concierge organise a private afternoon tea for a celebration?

    The concierge can reserve a special afternoon tea and a table with a view to celebrate an event with your guests.

Shopping & Luxury Services

  • Can you advise me on a luxury shopping route in Ginza or Omotesando?

    The concierge can recommend the best luxury shopping spots in Ginza and Omotesando and organise a personalised itinerary.

  • Is it possible to have a personal shopper accompany me in the shops of Tokyo?

    The concierge can arrange for a personal shopper or bilingual assistance for your shopping in department stores.

  • Can the concierge guide me in purchasing luxury gifts and refined souvenirs?

    The concierge can indicate the best addresses for buying high-end gifts and arrange for packaging and delivery to the room.

Family Activities

  • Can you recommend family activities near Fairmont Tokyo?

    The concierge can suggest child-friendly activities, such as interactive museums or aquariums, with simple routes from the hotel.

  • Is it possible to organise a trip to a theme park or a large park for children?

    The concierge can assist in organising a day at a theme park or a large park in Tokyo, including tickets and transport.

Personalized Experiences

  • Can you create a personalised itinerary in Tokyo based on my interests?

    The concierge can create a tailored programme around gastronomy, design, or wellness, combining restaurants, spas, and visits.

  • Can the concierge book an exclusive experience in a cocktail bar or speakeasy in Tokyo?

    The concierge can organise an exclusive experience such as a private tasting or an evening in a hidden bar, subject to availability.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits