Mandarin Oriental Prague

Rooms are available from 3 PM and departure must be completed by 12 PM. Express check-in and check-out are offered for added convenience.

Early check-in may be possible depending on room availability on the day of arrival. Please contact the concierge to confirm the arrangements for the day.

Airport transfers are offered by the hotel, either as a shuttle service or private car, at an additional cost and advance booking is recommended.

The distance between the hotel and Václav Havel Airport is approximately 30 km, with an estimated travel time of 30 minutes by car depending on traffic.

The hotel is located at Nebovidská 459/1, in the historic district of Malá Strana, on the left bank of the Vltava River, near Charles Bridge and Prague Castle.

The Mandarin Oriental Prague enjoys a quiet location in Malá Strana, considered one of the most charming and sought-after districts in the city.

The hotel has private parking on site, with options for self-parking or valet parking, charged daily or nightly depending on the type of service chosen.

The hotel occupies a restored 17th-century former monastery, transformed into a contemporary luxury hotel while retaining historical elements and an urban retreat atmosphere.

Rooms and suites generally offer a minibar, safe, satellite TV, desk, marble bathroom, and access to room service, in a style blending contemporary design with historical elements.

Wi-Fi is available in the hotel and is accessible free of charge for guests in the rooms and common areas.

Some suites offer more generous sizes, separate living areas, and sometimes views of the rooftops of Prague or the neighbouring gardens, depending on the category booked.

The Mandarin Oriental Prague is a five-star luxury hotel, part of an international hotel group renowned for its high-end services and refined hospitality.

Breakfast is generally served as a full breakfast with à la carte options, including local and international specialities. Please contact the concierge to confirm the day's arrangements.

The hotel has a main restaurant and a bar, offering international and local cuisine, as well as cocktails and drinks in an elegant setting.

Breakfast can be served in the restaurant or in the room via room service, with additional charges depending on the chosen option.

There is a bar in the hotel, offering a selection of wines, spirits, and cocktails, as well as snacks in a sophisticated setting.

The hotel does not have an indoor or outdoor pool. Wellness facilities mainly focus on the spa, sauna, and fitness room.

The spa at the Mandarin Oriental Prague offers massages, facials, wellness rituals, as well as a sauna and steam room, in a setting that combines historical atmosphere and modern comfort.

A fitness room is available in the hotel, equipped for cardio and strength training, accessible to guests during defined hours.

Salon and beauty treatments may be offered in addition to spa treatments, such as hairdressing or manicures, depending on the spa's availability.

The hotel is located just a few minutes' walk from Charles Bridge and Prague Castle, making it easy to access many cultural activities and must-see tourist sites.

It is possible to arrange guided tours of the old town, cruises on the Vltava, and excursions to Prague's iconic sites from the hotel.

The Malá Strana district, where the hotel is located, is ideal for wandering through the streets, accessing historic gardens, and enjoying charming cafés and shops.

The Mandarin Oriental Prague is often cited as one of the most remarkable hotels in Prague, thanks to its historic setting, luxury service, and prime location.

Children can benefit from babysitting services and age-appropriate activities, subject to availability and requests made to the hotel.

A childcare service can be provided upon request, with qualified staff, allowing parents to enjoy some relaxation or outings.

Children's menus or suitable options may be available at the restaurant, depending on the chef's suggestions and the needs of families staying.

Pets are accepted at the Mandarin Oriental Prague, subject to a fee per pet per night, with bowls provided and certain restrictions to be confirmed with the hotel.

Pets can stay in certain rooms, subject to size or breed, with specific conditions indicated by the hotel.

Assistance dogs are generally accepted without charge and can access necessary areas, in accordance with current regulations.

The hotel has access for people with reduced mobility and suitable facilities to facilitate movement in common areas.

Some rooms are specially designed for guests with disabilities, with adapted facilities in the bathroom and the room.

Facilities such as accessible lifts and non-smoking zones contribute to the comfort of guests with specific needs.

Cancellation conditions vary depending on the type of room or suite. Generally, cancellation is free up to 24 hours before arrival for a room and 7 days for a suite.

A local tourist tax may apply according to current regulations in Prague and is generally paid on-site in addition to the room price.

Payments are accepted in international credit cards and sometimes in cash, with currency exchange available through the services provided.

Room and suite rates vary depending on the season, category, and current offers, generally positioned within the luxury segment.

The hotel implements enhanced cleaning measures, disinfection of spaces, and social distancing, with hand sanitiser available for guests.

Policies to reduce single-use plastics and attention to energy consumption may be applied within the establishment.

The Mandarin Oriental Prague may encourage responsible use of resources and sustainable waste management, in line with the group's standards.