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5★ · Hong Kong

Mandarin Oriental Hong Kong

5 Connaught Road, Central, Hong Kong, Hong Kong

4.64.6/55,233 reviews · Google rating
  • In the heart of Hong Kong
  • Views over Victoria Harbour
  • Open since 1963
  • Architecture by Leigh & Orange

Hotel 5-star in the heart of Hong Kong, featuring views of Victoria Harbour, Asian elegance and part of the Mandarin Oriental Hotel Group.

Is Mandarin Oriental Hong Kong a five-star hotel?

Yes. Mandarin Oriental Hong Kong is a five-star hotel in the heart of Hong Kong.

It suits both business and leisure stays, with a 24-hour concierge and front desk.

Where is Mandarin Oriental Hong Kong located, and what is nearby?

The hotel is in the heart of Hong Kong, with views over Victoria Harbour and practical access to Central.

On foot, you can easily reach Lan Kwai Fong, the Hong Kong Observation Wheel, the Central-Mid-Levels Escalators and Tai Kwun.

What budget should you plan for a stay at Mandarin Oriental Hong Kong?

Rates vary with your dates, the room or suite category, and the view selected.

For an accurate quote, check your stay dates or ask the Concierge which category fits best.

A word from the Concierge

Mandarin Oriental Hong Kong through the Concierge's eyes

Mandarin Oriental Hong Kong, a 5★ hotel, is located in the heart of Hong Kong, offering stunning views of Victoria Harbour. This hotel, part of the Mandarin Oriental Hotel Group, combines luxury with tradition. The hotel's architecture, designed by Leigh & Orange, reflects Asian elegance. Opened in 1963, it marks the beginning of a refined hospitality story. What sets this hotel apart is its recognition in The World's 50 Best Hotels 2025. The overall atmosphere is both sophisticated and welcoming, ideal for travelers seeking a unique experience. Common areas, like the lobby, feature artwork and high-quality materials, creating a warm ambiance. Before you go, know that this hotel suits couples and business travelers alike. Its proximity to tourist attractions and business centers makes it a wise choice. Consider visiting during the shoulder seasons to avoid the intense summer heat. _My tip from the Concierge: book a spa treatment upon arrival, as slots fill up quickly._

Why choose Mandarin Oriental Hong Kong?

Mandarin Oriental Hong Kong is an exceptional address in Hong Kong, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • In the heart of Hong Kong
  • Views over Victoria Harbour
  • Open since 1963
  • Architecture by Leigh & Orange
  • Listed in The World's 50 Best Hotels 2025

Rooms & suites

The hotel at a glance

Services & amenities

Dining

2
  • Bar
  • 24-hour room service

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

5 on-site dining venues, including 3 Michelin stars.

  • Mandarin Grill + Bar

    Restaurant

    Chef: Junior Nadje
    Chef: Junior Nadje

    Highlights

    • contemporary adaptation of classic grill specialties
    • widely renowned as Hong Kong’s favourite dining room serving an exciting contemporary adaptation of classic grill specialties.
    Practical information

    The concierge’s wordFor a reliable choice at Mandarin Oriental Hong Kong, book Mandarin Grill + Bar: Junior Nadje delivers a contemporary take on classic grill favourites.

  • The Krug Room

    Restaurant

    Chef: Zavou
    Chef: Zavou

    Highlights

    • The 'Shiitake' course from The Krug Room's autumn menu.
    Practical information

    The concierge’s wordAt The Krug Room, slip into Chef Zavou’s autumn menu for the “Shiitake” course—it’s the detail not to let pass you by.

  • Pierre

    1 Michelin star

    Restaurant

    Chef: Jacky Tauvry
    Chef: Jacky Tauvry

    Highlights

    • French
    • Perfume of Earth, blue lobster and Pierre Gagnaire grand dessert.
    Practical information

    The concierge’s wordAt Pierre, let Jacky Tauvry’s French cuisine lead the way, especially Perfume of Earth, the blue lobster, and the Pierre Gagnaire grand dessert.

  • Amber

    2 Michelin stars

    Restaurant

    Chef: Richard Ekkebus
    Chef: Richard Ekkebus

    Highlights

    • contemporary French
    • Amber’s signature dishes
    Practical information

    The concierge’s wordAt Amber, let Richard Ekkebus’s contemporary French cuisine lead the way, and don’t hesitate to order the restaurant’s signature dishes.

  • Man Wah

    Restaurant

    Chef: Wing-Keung Wong
    Chef: Wing-Keung Wong

    Highlights

    • Cantonese
    • deep-fried matsutake mushroom, a Qing Dynasty classic, or his innovative take on steamed and sautéed egg with lobster meat, sea urchin, and mini goldfish dumplings.
    Practical information

    The concierge’s wordAt Man Wah, let Chef Wing-Keung Wong guide you through his Cantonese cuisine, from deep-fried matsutake to steamed and sautéed egg with lobster, sea urchin, and mini goldfish dumplings.

In the press

Awards & recognitions

Official distinctions and recognitions awarded to this property.

  • 1 MICHELIN Star — The Krug Room
    Guide MICHELIN
    View source
  • 2 MICHELIN Stars — Pierre
    Guide MICHELIN
    View source

Distinctions & affiliations

Labels & distinctions
Forbes Travel Guide Five-Star
Rankings
World's 50 Best Hotels

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
1963 (Wikidata)
Architect
Leigh & Orange (Wikidata)

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Cancellation Policy: 4pm, one day prior to arrival. Exceptions may apply.

Free cancellation up to 24 hours before arrival

Pets

Pets are welcome at no extra charge.

Additional Fee for Pets

Location & access

Address: 5 Connaught Road, Central, Hong Kong

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 5,233 reviews

5/5Food Praiser

The new journey awaits at 𝐌𝐚𝐧𝐝𝐚𝐫𝐢𝐧 𝐎𝐫𝐢𝐞𝐧𝐭𝐚𝐥, 𝐇𝐨𝐧𝐠 𝐊𝐨𝐧𝐠. 🪭 - After years of unforgettable memories, Mandarin Oriental, Hong Kong is closing its doors for their summer recess of renovations…

5/5Rose AR

An unparalleled birthday experience at the Mandarin Oriental Hong Kong. From the moment I arrived, I was treated like royalty. The arrival experience was smooth, warm, and incredibly attentive. The team surprised me…

5/5Kit Wing Lam

We had a wonderful stay at the Mandarin Oriental HK, we were made to feel so very welcome from the moment we stepped in. Daniel at reception took the time to get to know more about us and our stay and made it such a…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 7 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Lan Kwai FongCultural landmark

    417 m · 5 min walk

    Lan Kwai Fong, a cultural landmark just five minutes' walk away, is known for its vibrant nightlife and diverse restaurants.

    Practical information

    The concierge’s wordFor a lively evening close by, head to Lan Kwai Fong, a 5-minute walk away, for buzzing nightlife and a varied restaurant scene.

  • Hong Kong Observation WheelTourist attraction

    446 m · 5 min walk

    Ferris wheel five minutes' walk away, providing panoramic views of Victoria Harbour and the Hong Kong skyline.

    Practical information

    The concierge’s wordA 5-minute walk away, the Hong Kong Observation Wheel offers a panoramic break over Victoria Harbour and the skyline, ideal at the end of the day.

  • Central-Mid-Levels EscalatorsTourist attraction

    510 m · 6 min walk

    Tourist attraction a six-minute walk away, known for its escalators connecting the central district to the Mid-Levels.

    Practical information

    The concierge’s wordA 6-minute walk away, the Central-Mid-Levels Escalators make for an easy break to move between Central and the Mid-Levels without rushing.

  • Tai KwunCultural landmark

    563 m · 7 min walk

    Cultural landmark a seven-minute walk away, providing insight into the history and culture of Hong Kong.

    Practical information

    The concierge’s wordA 7-minute walk away, Tai Kwun offers an ideal daytime cultural break to get a feel for Hong Kong’s history and culture.

  • Jenny Bakery Sheung WanTourist attraction

    689 m · 8 min walk

    Bakery an eight-minute walk away, offering a variety of fresh baked goods.

    Practical information

    The concierge’s wordAn 8-minute walk away, Jenny Bakery Sheung Wan makes an easy stop for a few fresh baked goods between sightseeing plans.

  • Temple de Man MoPlace of worship

    979 m · 12 min walk

    Man Mo Temple, a ten-minute walk away, is a place of worship dedicated to the gods of literature and war.

    Practical information

    The concierge’s wordA 10-minute walk away, Man Mo Temple offers a peaceful break if you’re in the mood for a more spiritual moment between appointments.

  • Hopewell CentreTourist attraction

    1.5 km · 18 min walk

    Hopewell Centre, an iconic office building, is a point of interest to visit in Hong Kong.

    Practical information

    The concierge’s wordIf you're exploring Hong Kong, take a short pause at Hopewell Centre, an architectural landmark that fits nicely into an urban stroll.

  • Centre culturel de Hong KongTourist attraction

    1.7 km · 3 min by car

    Cultural center a seventeen-minute walk away, dedicated to the arts and culture of Hong Kong.

    Practical information

    The concierge’s wordIf you're in the mood for a cultural break, the Hong Kong Cultural Centre is a lovely stop to explore the city's arts and culture.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Tsim Sha Tsui Star Ferry PierMarina

    1.6 km · 20 min walk

    Marina located 1.6 km away, providing departures for boat excursions in Victoria Harbour.

    Practical information

    The concierge’s wordFor a break on the water, head to Tsim Sha Tsui Star Ferry Pier for boat excursions across Victoria Harbour.

  • Victoria ParkPark

    3.0 km · 5 min by car

    Victoria Park, an urban park featuring green spaces and facilities for various recreational activities.

    Practical information

    The concierge’s wordFor a green break between plans, Victoria Park offers a pleasant urban setting and facilities suited to a range of leisure activities.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Central MarketShopping mall

    475 m · 6 min walk

    Shopping mall six minutes' walk away, featuring a variety of shops and services.

  • Temple Street Night MarketMarket

    2.9 km · 5 min by car

    Lively market offering a variety of local products and souvenirs.

Around the hotel

Our full Hong Kong guide

A luxury travel guide to Hong Kong, from Central and its palaces to Victoria Harbour and The Peak: skyline, shopping, Cantonese cuisine, and the Southern Islands.

Read the Hong Kong guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Does the hotel have parking?

    Yes, a parking service is offered on-site, including valet parking for hotel guests, for a fee per night.

  • What are the check-in and check-out times at the Mandarin Oriental Hong Kong?

    Check-in is generally from 3 PM and check-out until 12 PM, with reception open 24/7 for late arrivals.

  • Can I check in early?

    Early check-in is possible subject to availability and may incur additional charges depending on the day's conditions.

  • Does the hotel offer a luggage storage service for arrivals or departures outside of hours?

    The hotel offers an express check-out service and luggage storage for arrivals before check-in time or late departures.

  • Are airport transfers offered?

    Airport transfers can be arranged via taxi service, shuttle, or private car available through the hotel.

Location & Access

  • Where is the Mandarin Oriental Hong Kong located in the city?

    The hotel is located at 5 Connaught Road Central, in the heart of Hong Kong's Central district, in the financial district on Hong Kong Island.

  • What is the distance between the hotel and the airport?

    The distance between the hotel and Hong Kong International Airport is approximately 34 km, or between 28 and 45 minutes by car depending on traffic.

  • Is the hotel well served by the metro and public transport?

    The hotel is in close proximity to the MTR Central station, accessible within a few minutes' walk, as well as several tram stops.

  • Is the Mandarin Oriental Hong Kong close to major shopping centres and luxury boutiques?

    The establishment is located in the area of major luxury brands and the LANDMARK and IFC shopping centres, convenient for high-end shopping.

  • Is the Mandarin Oriental Hong Kong considered a legendary or iconic hotel in the city?

    The hotel overlooks Victoria Harbour and is located in the heart of the financial district, making it an iconic address in Hong Kong since 1963.

Rooms & Amenities

  • How many rooms does the Mandarin Oriental Hong Kong offer and what views do they provide?

    The hotel has 447 rooms and suites, offering views of Victoria Harbour or the city, with elegant decor and modern amenities.

  • What amenities are available in the rooms at the Mandarin Oriental Hong Kong?

    The rooms are equipped with LCD television, interactive entertainment system, iPod docking station, CD/DVD player, safe and luxury bath products.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available in the hotel and in the rooms, usually at an additional cost or according to the terms of your offer.

  • Does the hotel offer smoking rooms or is it entirely non-smoking?

    Smoking rooms are not offered, as the hotel is entirely non-smoking in its indoor spaces.

  • Are the rooms suitable for families with young children?

    Cots and babysitting services are available upon request, making the rooms suitable for family stays.

  • Is the Mandarin Oriental a luxury hotel and how many stars does it have in Hong Kong?

    The Mandarin Oriental Hong Kong is a luxury 5-star hotel and a member of the Mandarin Oriental Hotel Group, renowned for its high-end service.

Included Services

  • Is breakfast generally included in the room rate at the Mandarin Oriental Hong Kong?

    Some rates do not include meals, but a buffet breakfast is offered at an additional cost, along with other options depending on the booking.

  • What type of breakfast is offered?

    The type of breakfast offered is primarily an international buffet, with a varied selection and an additional charge to be paid on-site or included depending on the offer.

  • Is a 24-hour room service offered to guests?

    Room service is available 24 hours a day, allowing you to order meals and drinks directly to your room or suite.

  • What services are available for business travellers at the Mandarin Oriental Hong Kong?

    The hotel provides a business centre, meeting rooms, and laundry and dry cleaning services for business travellers.

  • Is a concierge and tour arrangement service offered at the hotel?

    Concierge services, currency exchange, and ticketing are available to organise your stay, tours, and transfers in the city.

  • What makes the Mandarin Oriental Hong Kong particularly special in the eyes of travellers?

    Guests choose this hotel for its central location, views of Victoria Harbour, very high-quality service, and comprehensive facilities.

Dining

  • How many restaurants and bars are available at the Mandarin Oriental Hong Kong?

    The hotel features several restaurants and bars, offering a diverse culinary experience ranging from international cuisine to local Hong Kong specialities.

  • Is there a café or lounge for a quick breakfast on site?

    An on-site café serves morning coffee and various breakfast options, complementing the hotel's main dining offerings.

  • Does the hotel offer a bar or lounge for evening drinks?

    Dining also includes a lounge bar for cocktails and snacks in the evening, open to both resident and external guests.

  • Are menus tailored for allergies or specific diets available in the hotel's restaurants?

    The restaurants can offer options tailored to specific diets upon prior request, including for allergies and dietary preferences.

Spa & Wellness

  • Does the hotel have a spa and what types of treatments are offered?

    Mandarin Oriental Hong Kong features a full-service spa, the Mandarin Spa, offering body treatments, massages, manicure and pedicure.

  • Is there a fitness area or gym available at the Mandarin Oriental Hong Kong?

    A fitness centre is available on-site, equipped with modern fitness equipment for guests wishing to maintain their fitness.

  • Does the hotel have a swimming pool?

    The hotel has an indoor swimming pool accessible to guests, integrated into the wellness and relaxation facilities.

  • What types of wellness experiences can I book at the Mandarin Oriental Hong Kong spa?

    The spa offers various wellness experiences, including body treatments, massages, and relaxing rituals, available by prior reservation.

Activities & Leisure

  • What leisure activities are accessible in the immediate vicinity of the Mandarin Oriental Hong Kong?

    The hotel is located near vibrant areas such as Lan Kwai Fong and the Landmark Shopping Area, allowing easy access to nightlife and shopping.

  • Can the hotel assist in organising visits to Hong Kong's must-see sites?

    A ticketing and tour organisation service is offered to book guided tours, city excursions, and visits to major attractions in Hong Kong.

  • Are there leisure activities inside the hotel, such as a games room?

    The hotel has games rooms and spaces dedicated to certain indoor leisure activities for relaxation on site.

  • Is the Mandarin Oriental Hong Kong well located to discover the 10 must-see things to see and do in Hong Kong?

    The central location allows easy access to iconic places such as The Peak, the Star Ferry, or the markets of Kowloon by transport.

Family & Kids

  • Does the hotel offer a childcare or babysitting service?

    Supervised babysitting services are offered at an additional cost, as well as activities for children depending on availability.

  • Are the rooms at the Mandarin Oriental Hong Kong suitable for family stays?

    The rooms can accommodate up to three people, including children, which is suitable for small families on urban stays.

  • Are specific amenities for children, such as baby cots or dedicated menus, available?

    Amenities such as baby cots and children's menus can be provided upon request, subject to availability.

Pets

  • Are pets allowed at the Mandarin Oriental Hong Kong?

    No, pets are not allowed; only assistance animals are generally permitted.

  • Can I stay at the Mandarin Oriental Hong Kong with my dog or cat?

    Pets are generally not allowed in the hotel, with the possible exception of guide dogs according to local policy.

Accessibility

  • Is the Mandarin Oriental Hong Kong suitable for people with reduced mobility?

    The hotel has wheelchair access to common areas and elevators, facilitating the stay of people with reduced mobility.

  • Are there accessible rooms for disabled guests in the hotel?

    Rooms and suites are accessible by elevator, and some can be configured for the specific needs of guests with reduced mobility.

  • Are the restaurants and common areas of the Mandarin Oriental Hong Kong easily accessible by wheelchair?

    The main public areas, including restaurants and the bar, are accessible via ramps or elevators for wheelchair users.

  • Can the staff at the Mandarin Oriental Hong Kong provide specific assistance for guests with particular accessibility needs?

    Contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What is the average price for a night at the Mandarin Oriental Hong Kong?

    Room rates vary by season and room type, with an indicative range starting from around 734 USD for a standard room.

  • What is the hotel's cancellation policy?

    The standard cancellation policy allows for free cancellation until 4 PM the day before arrival, with exceptions depending on the rate chosen.

  • What payment methods are accepted at the Mandarin Oriental Hong Kong?

    Payments are generally made in Hong Kong dollars or converted currencies, with credit cards widely accepted by the establishment.

  • Are there any occupancy taxes to pay?

    Are there any occupancy taxes to pay? Contact the concierge to confirm the arrangements for the day.

  • Is a deposit or credit card pre-authorisation required upon arrival at the Mandarin Oriental Hong Kong?

    Contact the concierge to confirm the arrangements for the day.

Sustainability

  • What hygiene and health safety measures are in place at the Mandarin Oriental Hong Kong?

    The hotel implements enhanced hygiene measures, with professional cleaning, disinfection, and social distancing in common areas.

  • How does the Mandarin Oriental Hong Kong manage laundry cleaning to ensure a high level of cleanliness?

    Sheets and towels are washed at high temperatures and disinfectant products are used, in accordance with international cleaning standards.

  • Are there specific measures to reduce health risks in the hotel's restaurants and common areas?

    Hand sanitiser dispensers are available and individual packaging dining options are offered to limit contact.

  • Does the Mandarin Oriental Hong Kong implement any specific environmental or sustainability initiatives?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — Mandarin Oriental Hong Kong

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer to or from the airport for my stay at the Mandarin Oriental Hong Kong?

    The concierge can organise a private car transfer between Hong Kong International Airport and the hotel, as well as book taxis or limousines according to your needs.

  • How can I easily reach the Mandarin Oriental Hong Kong by public transport from the airport or Kowloon?

    The concierge can recommend the fastest route by MTR or Airport Express and indicate connections to reach the hotel from various districts in Hong Kong.

  • Is it possible to book a chauffeur-driven car for a few hours from the Mandarin Oriental Hong Kong?

    The concierge can book a chauffeur-driven car by the hour for sightseeing, business appointments, or multiple transfers in the city.

  • Can you arrange a luxury limousine transfer from the Mandarin Oriental Hong Kong?

    The concierge can organise limousine or high-end vehicle transfers for a more exclusive journey to the airport or for your travels in the city.

  • Can the concierge help me organise a ferry trip to Macau from the hotel?

    The concierge can provide schedules, company recommendations, and tickets for ferries to Macau or nearby islands from Hong Kong.

Restaurant Reservations

  • Can you book a table at the restaurants of the Mandarin Oriental Hong Kong for dinner?

    Reservations are made through the concierge, who can secure a table at the hotel's restaurants or at the best dining spots in Central.

  • Can the concierge suggest and book fine dining restaurants near the hotel?

    The concierge can recommend and reserve starred or renowned restaurants in Central, Soho, or Tsim Sha Tsui based on your culinary preferences.

  • Is it possible to request menus tailored for food allergies for a meal at the hotel restaurant?

    Special requests are managed through the concierge, who can note allergies, vegetarian menus, or halal options when making the reservation.

  • Can you organise a romantic dinner with a view of Victoria Harbour during my stay?

    The concierge can arrange a romantic dinner with a view of the harbour in a restaurant at the hotel or nearby, including decorations and surprises if desired.

Spa Bookings

  • How do I book a treatment or massage at the Mandarin Oriental Hong Kong spa?

    Reservations for treatments at the Mandarin Spa are made through the concierge, who can advise on the types of massages and available time slots.

  • Can you create a customised spa and wellness programme for a day at the hotel?

    The concierge can organise a spa and wellness package including treatments, access to the indoor pool, and possibly a personalised fitness programme.

  • Can the concierge book a manicure or facial at the hotel spa?

    Services may include manicure, pedicure, and facials, which the concierge can book at the most convenient time for you.

Excursions & Cultural Visits

  • Can you organise a guided tour of the main tourist sites in Hong Kong starting from the hotel?

    The concierge can suggest and book a guided tour of Hong Kong's must-see attractions, such as The Peak, Star Ferry, Mong Kok markets, and historic districts.

  • Can the concierge organise a cultural tour focused on the temples and history of Hong Kong?

    The concierge can offer themed tours, such as exploring temples, colonial heritage, or contemporary art, with an English-speaking guide or in another language.

  • Can you book tickets in advance for The Peak or other major attractions?

    It is recommended to go through the concierge to book tickets for The Peak Tram, museums, or attractions to avoid queues.

Special Occasions

  • Is it possible to organise a surprise in the room for a birthday or special occasion?

    The concierge can prepare a surprise in the room with flowers, champagne, pastries, and a personalised message for a birthday or marriage proposal.

  • Can you help me organise a marriage proposal at the Mandarin Oriental Hong Kong?

    The concierge can coordinate decoration, music, cake, and staging for a romantic marriage proposal in the hotel's spaces.

  • Can the concierge order a personalised cake for a family celebration at the hotel?

    Reservations for personalised cakes and special pastries for celebrations are made through the concierge, with choices of flavours and designs.

Shopping & Luxury Services

  • Can you recommend a luxury shopping route near the Mandarin Oriental Hong Kong?

    The concierge can suggest a customised shopping itinerary in the shopping centres of Central and LANDMARK, which are within walking distance from the hotel.

  • Can the concierge book a personal shopper for a luxury shopping session?

    The concierge can arrange a personal shopper service or appointments at certain high-end boutiques in Central and the financial district.

  • Can you recommend where to buy a luxury watch or jewellery near the hotel?

    It is possible to request advice for purchasing watches, jewellery or high-end fashion, as well as addresses of trusted boutiques.

Family Activities

  • Can you recommend activities for families with children in Hong Kong?

    The concierge can suggest child-friendly activities, such as interactive museums, parks, Disneyland Hong Kong or Ocean Park, and arrange transport and tickets.

  • Is it possible to request a babysitting service through the concierge at Mandarin Oriental Hong Kong?

    The concierge can assist in booking babysitting services offered by the hotel, subject to availability and sufficient notice.

Personalized Experiences

  • Can you prepare a personalised itinerary for a first stay in Hong Kong starting from the hotel?

    The concierge can create a tailored itinerary combining gastronomy, shopping, culture and views of the harbour according to the length of your stay.

  • Can the concierge organise a professional photo shoot during my stay at Mandarin Oriental Hong Kong?

    It is recommended to go through the concierge to arrange a professional photo shoot in the hotel or with the Hong Kong skyline in the background.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits