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5★ · Geneva

Mandarin Oriental, Geneva

Quai Turrettini 1, 1201 Genève, Suisse, Geneva

4.64.6/51,419 reviews · Google rating
  • In the heart of Geneva
  • Close to Lake Geneva
  • Elegant contemporary setting
  • Suited to business and leisure stays

Hotel 5-star in Geneva, Switzerland, in the heart of Geneva, featuring 24-hour concierge, turndown service and multilingual staff.

What is Mandarin Oriental, Geneva particularly known for?

The hotel is particularly known for its central Geneva location, close to Lake Geneva and the city’s main districts.

It also stands out for its contemporary feel, spa, 24-hour concierge and varied on-site dining options.

Is Mandarin Oriental, Geneva far from the airport?

The hotel is in central Geneva, which makes journeys to the airport and the city’s main sights straightforward.

For a precise transfer based on timing and traffic, the Concierge can arrange the most suitable option.

What dining options are available at Mandarin Oriental, Geneva?

The hotel has three venues: SACHI for contemporary Japanese cuisine, Ottolenghi for Mediterranean dining, and MO Bar.

Breakfast is also served on site. It works well for combining meetings, in-house dining and time out in the city.

A word from the Concierge

Mandarin Oriental, Geneva through the Concierge's eyes

The Mandarin Oriental is located in the heart of Geneva, Switzerland. This 5★ hotel is part of the Mandarin Oriental property, known for its excellence. The establishment enjoys a prime location near Lake Geneva and the city's main attractions. The setting is elegant and contemporary, providing an atmosphere conducive to relaxation and business. What sets this hotel apart is its commitment to quality service and comfort. Guests appreciate the warm and refined ambiance, making it a preferred choice for both business and leisure stays. The hotel offers modern facilities and attentive staff, ready to meet all guests' needs. Before visiting the Mandarin Oriental, know that the hotel suits various types of travelers, whether couples, families, or professionals. The city of Geneva is particularly pleasant in spring and summer, when outdoor activities abound. Be sure to check local events to enhance your stay. _My tip from the Concierge:_ book your activities in advance to make the most of your stay in Geneva, especially during peak season.

Why choose Mandarin Oriental, Geneva?

Mandarin Oriental, Geneva is an exceptional address in Geneva, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • In the heart of Geneva
  • Close to Lake Geneva
  • Elegant contemporary setting
  • Suited to business and leisure stays

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Massage treatments
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast in the heart of Geneva

    Beginning the day in a leading Geneva address has a particular quality. Breakfast at Mandarin Oriental, Geneva is best understood as both preparation and pleasure: attentive service, an elegant setting and the sense of already being ideally placed to reach the lake, institutions or shopping districts. Seemingly simple, yet essential in setting the right rhythm for the stay.

    Signature urbaineIncluded in your stay
  • Walk to Lake Geneva

    From the hotel, the proximity of Lake Geneva invites a distinctly Genevan itinerary, balancing urban elegance with open-air calm. This is less a formal activity than a way of inhabiting the city: setting out on foot, reaching the quays, watching the light on the water and returning to the hotel afterwards. Ideal for travellers who prefer to discover a destination at their own pace.

    À faire à piedIncluded in your stay
  • Personalised wellness routine

    To offset the intensity of a stay in Geneva, few things compare with a pause shaped around your needs of the moment. This experience may take the form of rest time, a treatment or a sequence of quiet moments within the hotel. It is particularly suited to business travellers, couples on a city break and anyone wishing to restore balance without leaving the property.

    Bien-êtreReservation required
  • Tailored concierge planning in Geneva

    One of the most valuable experiences in a great urban hotel remains almost invisible: the concierge’s ability to turn a complex city into a seamless stay. Reservations, transport arrangements, suggestions suited to your available time or to the tone you want for your trip can all be handled to simplify the day. Especially relevant in Geneva, where schedules shift quickly and precision matters.

    Service signatureReservation required
  • Business and leisure escape

    Mandarin Oriental, Geneva is particularly well suited to hybrid stays, where a business trip extends into a few hours or days of discovery. This experience lies in making the most of the hotel’s central location and continuous services in order to move smoothly from a meeting to a lakeside walk, from a working lunch to a more personal evening. A distinctly contemporary way to experience Geneva.

    BleisureIncluded in your stay
  • Seamless arrival

    In an international city such as Geneva, the quality of a stay is often decided in the first few minutes. With a 24-hour front desk, available concierge and practical services such as luggage storage, arrival at Mandarin Oriental, Geneva can be arranged to remain effortless, even after a late flight or before a demanding schedule. A hallmark of high-comfort hospitality: making logistics disappear in favour of immediate ease.

    Confort 24h/24Included in your stay

Restaurants & bars

3 on-site dining venues.

  • SACHI

    Restaurant

    Chef: Mitsu
    Chef: Mitsu

    Highlights

    • Japanese Contemporary
    • set menus rife with delicious modern marriages of flavours, plus a fine selection of sushi
    Practical information

    The concierge’s wordAt SACHI, let Mitsu’s set menus lead the way for contemporary Japanese pairings, then round things off with a few well-chosen sushi pieces.

  • MO Bar

    Bar

    Chef: Christophe Pinto
    Chef: Christophe Pinto

    Highlights

    • crafted cocktails and culinary classics
    Practical information

    The concierge’s wordAt MO Bar, settle at the counter for Christophe Pinto’s crafted cocktails and a few culinary classics, in the house’s just-right spirit.

  • Ottolenghi

    Restaurant

    Chef: Yotam Ottolenghi
    Chef: Yotam Ottolenghi

    Highlights

    • Mediterranean
    • a new vibrant Mediterranean concept inspired by the ethos of the chef Yotam Ottolenghi
    Practical information

    The concierge’s wordAt Ottolenghi, you’ll find Yotam Ottolenghi’s vibrant spirit in a Mediterranean table that brings a real breath of freshness to your stay.

In the press

Distinctions & affiliations

Labels & distinctions
Forbes Travel Guide Five-Star

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are welcome (50 € fee).

Mandarin Oriental Geneva accepts pets of maximum 10 kilos-20pounds with a fee of 50 CHF per night. Service animals stay for free.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Quai Turrettini 1, 1201 Genève, Suisse

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 1,419 reviews

3/5E Y

It was our first time staying at this hotel. Chose this primarily for the location. Except for that, there really was little to write home about. The room was basic, reminded us of a 4-star US chain hotel room from the…

5/5Gaia Bucher

We had a truly wonderful stay at the Mandarin Oriental Geneva and felt warmly welcomed from the very beginning during our stay from Friday, May 1st to Saturday, May 2nd. Our check-in with Victoria/Vittoria was…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 90 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Itinéraire pédestre : la voie verte du Grand GenèveTrail

    6.8 km · 12 min by car

    Hiking trail, perfect for nature walks around Geneva.

    Practical information

    The concierge’s wordPerfect for a nature break around Geneva, especially if you feel like a walk away from the city's pace.

  • Circuit découverte : Le pays du Mont-BlancTrail

    7.3 km · 13 min by car

    Hiking trail to explore, offering varied landscapes and an immersion in the surrounding nature.

    Practical information

    The concierge’s wordIf you're in the mood for nature, this trail makes a great active break to discover varied landscapes around Geneva.

  • Circuit découverte : Le massif du Mont-BlancTrail

    7.5 km · 13 min by car

    Hiking trail offering views of the Mont-Blanc massif, ideal for nature enthusiasts.

    Practical information

    The concierge’s wordIf you're craving nature, this trail makes a lovely open-air break with beautiful views of the Mont Blanc massif.

  • Circuit découverte : Le col des AravisTrail

    7.5 km · 13 min by car

    Hiking trail located 7.5 km away, providing a nature exploration experience.

    Practical information

    The concierge’s wordFor a nature break, this hiking trail 7.5 km away is well suited to a discovery outing away from the city's pace.

  • Golf compact 6 trousSports & leisure

    8.5 km · 15 min by car

    Compact 6-hole golf course, providing a playing experience suitable for golf enthusiasts.

    Practical information

    The concierge’s wordIdeal for a sporty break without dedicating the whole day, this compact 6-hole golf course suits enthusiasts looking for an accessible round.

  • Golf de Saint GenisSports & leisure

    8.9 km · 15 min by car

    Saint Genis Golf, a golf course providing facilities for enthusiasts of the sport.

    Practical information

    The concierge’s wordFor an active break near Geneva, Golf de Saint Genis suits golf lovers looking for a moment on the green.

What’s happening during your stay

The dates I slip into my guests’ programme in Geneva — concerts, exhibitions, festivals a few steps from Mandarin Oriental, Geneva.

My tip: book concert tickets seven days ahead.

  • Exhibition

    Musée de l'Abbaye - Exposition : Résonance

    Oct 18, 2025 – Sep 27, 2026

    Saint-Claude · 29.1 km · From 5.5 €

    Exhibition 'Resonance' showcased at the Abbey Museum in Saint-Claude from 18 October 2025 to 27 September 2026, where artworks interact across different rooms.

    View official source

  • Event

    Marché de Gaillard

    Open year-round

    Gaillard · 5.5 km

    The Gaillard market takes place every Saturday morning in Moëllesulaz, featuring a variety of food and manufactured products throughout the year 2026.

    View official source

  • Event

    Marché de Sevraz

    Open year-round

    Viuz-en-Sallaz · 19.9 km

    Sevraz market held in Viuz-en-Sallaz from 1 January to 31 December 2026, offering seasonal fruits and vegetables every Saturday morning.

  • Event

    Marché de producteurs

    Open year-round

    Saint-Julien-en-Genevois · 8.2 km

    The Producers' Market takes place in Saint-Julien-en-Genevois every Tuesday evening, showcasing local artisans and initiatives.

  • Event

    Marché

    Open year-round

    La Balme-de-Sillingy · 28.3 km

    Open-air market in La Balme-de-Sillingy, offering various food and drink products, taking place from 1 January to 31 December 2026.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Does the hotel have parking?

    Yes, a private covered parking is available on site, with valet service and spaces equipped with electric vehicle charging stations.

  • What are the check-in and check-out times at the Mandarin Oriental, Geneva?

    Standard check-in begins at 3 PM and check-out is until 12 PM, subject to confirmation at the time of booking.

  • Can I check in early?

    Early check-in is possible depending on availability; an additional charge may apply based on the time of arrival.

  • Does the hotel offer an express check-in and check-out service?

    An express check-in service is offered to expedite the arrival and departure formalities.

  • Are transfers to the airport offered?

    Transfers to the airport can be arranged for an additional fee, including a pick-up service from the train station for certain packages.

Location & Access

  • Where exactly is the Mandarin Oriental, Geneva located in the city?

    The hotel is located at 1, Quai Turrettini, on the right bank of the Rhône, in the financial district of Geneva.

  • What is the distance between the hotel and the airport?

    The distance between the hotel and Geneva International Airport is approximately 6 km, or 10 to 15 minutes by car depending on traffic.

  • How far is the Geneva-Cornavin train station from the hotel?

    Geneva-Cornavin central station is about 1 km from the hotel, accessible in a few minutes by car or on foot.

  • Is the hotel well served by public transport?

    Several tram and bus lines serve the area around the hotel, allowing quick access to the main districts of Geneva.

  • Can the main attractions be easily reached on foot from the hotel?

    The hotel's central location allows for a short walk to the shopping streets and the shores of Lake Geneva.

Rooms & Amenities

  • How many rooms does the Mandarin Oriental, Geneva have?

    The Mandarin Oriental, Geneva has a total of 178 rooms and suites.

  • What amenities are found in the hotel rooms?

    The rooms generally feature a flat-screen TV, minibar, safe, air conditioning, marble bathroom, and premium toiletries.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge throughout the hotel, including in the rooms and common areas.

  • Are rooms with views of the Rhône or Geneva available?

    Some rooms and suites offer views of the Rhône or the rooftops of Geneva, depending on the category booked.

  • Does the hotel offer baby cots or extra beds in the rooms?

    Baby cots and extra beds are available upon request, with an additional charge for extra beds.

Dining

  • What type of breakfast is offered?

    Breakfast is served in buffet style, with a full selection of hot and cold items, for an additional charge.

  • What restaurants and bars are available at the Mandarin Oriental, Geneva?

    Several dining options are offered, including Mediterranean cuisine by Ottolenghi, as well as a bar and coffee service.

  • Does the hotel offer room service and at what hours?

    Room service is available 24/7, allowing guests to order meals and snacks to their rooms.

  • Are vegetarian or gluten-free options available at the hotel restaurant?

    Options suitable for special diets, such as vegetarian or gluten-free, can be offered upon request in the hotel restaurants.

  • Is breakfast included in the room rate at the Mandarin Oriental, Geneva?

    Breakfast is generally not included in the base rate and is charged as an extra, unless a special offer includes breakfast.

Spa & Wellness

  • What wellness and fitness facilities are offered by the hotel?

    The Mandarin Oriental, Geneva has a fitness centre open 24/7 and a spa with sauna, hammam, massages and treatments.

  • Does the hotel have a swimming pool?

    No, the hotel does not have an indoor or outdoor swimming pool.

  • Can massages and treatments be booked at the hotel’s spa?

    Massages and spa treatments are available by reservation, with a service menu available on-site.

  • Is access to the fitness centre and spa chargeable?

    Access to the fitness centre is generally included for hotel guests; some spa services are chargeable.

  • Are there special wellness offers at the Mandarin Oriental, Geneva?

    The hotel offers occasional wellness packages that may include breakfast, parking, and late check-out; details vary by offer.

Activities & Leisure

  • What activities can be done in the immediate vicinity of the Mandarin Oriental, Geneva?

    The hotel is ideally located for luxury shopping, exploring the old town, the lakeside, and major cultural sites.

  • Can the concierge arrange tours or excursions during the stay?

    A concierge service is available to arrange guided tours, excursions, and various bookings in Geneva and the surrounding area.

  • Does the hotel offer leisure spaces on-site in addition to the spa and fitness?

    A games room or leisure area is mentioned among the amenities, in addition to activities in the city.

  • Are cruises on Lake Geneva and museums easily accessible from the hotel?

    Lake cruises, museums, shops, and city walks are easily accessible on foot or by transport from the hotel.

Family & Kids

  • Does the hotel offer a childcare or babysitting service?

    Babysitting services are offered for an additional fee, by prior reservation through the hotel.

  • Is the Mandarin Oriental, Geneva suitable for a stay with children?

    Family rooms and the possibility of connecting rooms are available depending on categories and availability.

  • Are there child-friendly dining options at the hotel?

    Children's menus or suitable options may be offered in the hotel's restaurants, upon request.

  • Can we get a baby cot for free for a family stay?

    Baby cots can be provided free of charge upon request, while extra beds are charged.

Pets

  • Are pets allowed at the Mandarin Oriental, Geneva?

    Yes, pets are allowed at the Mandarin Oriental, Geneva, with additional fees per stay, excluding assistance animals.

  • Are there any specific restrictions for pets in the hotel?

    Pets are generally allowed in certain rooms and designated areas; restrictions may apply in restaurants and wellness areas.

  • Does the hotel provide special amenities for pets?

    Specific amenities such as bowls or beds can be provided for pets, upon request.

Accessibility

  • Is the Mandarin Oriental, Geneva accessible for people with reduced mobility?

    The hotel is advertised as accessible for people with reduced mobility, with common areas and certain rooms adapted.

  • Are there specially adapted rooms for disabled guests?

    Adapted rooms with specific facilities, such as accessible bathrooms, are available upon request subject to availability.

  • Are the common areas of the hotel wheelchair accessible?

    The common areas, including the entrance, elevators, and certain restaurants, are wheelchair accessible.

  • Is the hotel parking easily accessible and secure?

    The hotel has well-lit parking with valet service, surveillance cameras, and on-site security 24/7.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate and the period; some rates are flexible, while others are non-refundable, with specific deadlines indicated at the time of booking.

  • Are there any local taxes to pay?

    Local tourist taxes are to be paid, set at approximately 3.75 CHF per person per night, in addition to the room rate.

  • What payment methods are accepted at the Mandarin Oriental, Geneva?

    The main payment methods include international credit cards and electronic payments; the exact conditions are specified at the time of booking.

  • Are meals included in the room rate or charged separately?

    Some rates do not include meals, while other offers may include breakfast or dining credits; this is indicated for each offer.

  • Is a security deposit required upon arrival at the hotel?

    A credit card authorisation or deposit may be requested upon arrival to cover any potential extras.

Sustainability

  • What hygiene and health safety measures are in place at the Mandarin Oriental, Geneva?

    The hotel follows enhanced cleaning protocols and offers individually packaged meal options for certain services.

  • Does the hotel offer initiatives to reduce water and cleaning product consumption?

    Options for reducing room cleaning and linen changes may be offered to limit water and product consumption.

  • Is the Mandarin Oriental, Geneva a non-smoking establishment?

    The hotel is non-smoking, with designated outdoor smoking areas to preserve indoor air quality.

  • How does the hotel balance luxury and commitment for a more responsible stay in Geneva?

    The hotel prioritises high-end luxury standards while integrating professional cleaning practices and safety protocols to limit environmental impact.

The Concierge answers — Mandarin Oriental, Geneva

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Geneva Airport and the Mandarin Oriental, Geneva?

    The concierge can organise a private transfer by car or limousine between Geneva Airport (approximately 6 km away) and the hotel, with personalised welcome according to your flight schedule.

  • Is it possible to have a chauffeur available for a day of business meetings from the hotel?

    The concierge can book a chauffeur for a few hours or a full day for your business appointments in Geneva and the Romandy region.

  • Can you help me use public transport in Geneva from the hotel?

    The concierge can advise you on tram, bus, and train lines, provide maps, and possibly arrange transport tickets according to your needs.

  • Can you arrange a transfer to a ski resort from the Mandarin Oriental, Geneva?

    The concierge can book a transfer by luxury car or van to alpine ski resorts, such as Chamonix or Verbier, with suitable timings.

  • Can you call a taxi or a ride-hailing service at any time from the hotel?

    The concierge can order reliable taxis or ride-hailing services, indicate waiting times, and be your point of contact in case of delays.

Restaurant Reservations

  • Can you reserve a table at a popular gourmet restaurant in Geneva?

    Reservations are made through the concierge, who can secure tables at gourmet restaurants in Geneva, including highly sought-after locations by the lake or in the old town.

  • Can you recommend and reserve a family-friendly restaurant and for special diets?

    The concierge can suggest and reserve restaurants suitable for children or specific diets, specifying your dietary restrictions when making the reservation.

  • Can you organise a romantic dinner for a special occasion near the hotel?

    The concierge can arrange a romantic dinner with a view, offer several options, and take care of special requests such as flowers or cake.

Spa Bookings

  • Can you book a massage for me at the spa of the Mandarin Oriental, Geneva?

    Reservations are made through the concierge, who can secure slots for massages, facials, and wellness access at the hotel spa or a partner establishment.

  • Is it possible to book a couple's spa treatment?

    The concierge can check availability for couple's treatments and reserve a double cabin for a relaxing experience together, according to the spa's schedule.

  • Can you arrange a wellness treatment at a very early or late hour?

    The concierge can offer slots early in the morning or in the evening, depending on the spa's availability, and adjust the treatment durations to fit your schedule.

Excursions & Cultural Visits

  • Can you organise a private guided tour of Geneva departing from the hotel?

    The concierge can book guided tours of the old town, the Jet d'Eau, and the main museums, with French or English-speaking guides.

  • Is it possible to book a day trip along the shores of Lake Geneva?

    The concierge can arrange a trip to Montreux, Lausanne, or the Vaud Riviera, with private transport and possibly a dedicated guide.

  • Can you obtain skip-the-line tickets for museums or attractions in Geneva?

    The concierge can take care of booking skip-the-line tickets for certain museums or attractions when this service is offered by the sites.

Special Occasions

  • Can you prepare a romantic surprise in the room for a wedding anniversary?

    The concierge can organise a romantic room decoration with flowers, petals, champagne, and treats, according to your preferences.

  • Is it possible to have a personalised cake prepared for a birthday during our stay?

    The concierge can order a personalised cake, arrange candles, and coordinate delivery to your room or the restaurant.

  • Can you help me organise a marriage proposal in Geneva during my stay?

    The concierge can assist in organising a marriage proposal in Geneva, suggesting locations, photographers, and staging.

Shopping & Luxury Services

  • Can you organise a luxury watch shopping session with private appointments in boutiques?

    The concierge can recommend the city's watch and jewellery boutiques and, upon request, arrange private appointments with certain houses.

  • Is there a personal shopper service or advice for luxury shopping around the hotel?

    The concierge can offer a personal shopper service and indicate the main shopping districts just minutes from the hotel.

  • Can you organise a dry cleaning and care service for luxury garments during my stay?

    The concierge can recommend high-end dry cleaning services, tailoring, and shoe polishing for your luxury outfits.

Family Activities

  • Can you recommend activities for children in Geneva and help arrange occasional childcare?

    The concierge can suggest child-friendly activities around the lake and in the city, and can arrange, if needed, a paid babysitting service.

  • Can you organise a family outing on Lake Geneva with departure near the hotel?

    The concierge can organise family outings, such as cruises on the lake or fun tours, by booking the necessary tickets and transport.

Personalized Experiences

  • Can you design a personalised programme to discover Geneva in two days?

    The concierge can create a tailored itinerary combining culture, shopping, and gastronomy according to your interests and the duration of your stay.

  • Is it possible to organise a private photo session in Geneva during our stay?

    The concierge can arrange a private photo session in the city or by the lake with a local professional photographer.

  • Can you suggest exclusive or unusual experiences departing from the Mandarin Oriental, Geneva?

    The concierge can offer, depending on the season, exclusive experiences such as private tastings, cruises, or mountain getaways, tailored to your desires.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits