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5★ · Soma Bay

Kempinski Hotel Soma Bay

Soma Bay Safaga Road, سفاجا، محافظة البحر الأحمر 84711, Égypte, Soma Bay

4.84.8/53,441 reviews · Google rating
  • Beachfront setting in Soma Bay
  • Fine sandy beaches and clear waters
  • Swimming pools on site
  • Several refined dining venues

Hotel 5-star in Soma Bay, Egypt, 285 m from the Marina, featuring a spa, outdoor pool and seafront breakfast experience.

Is Kempinski Hotel Soma Bay a five-star hotel?

Yes, Kempinski Hotel Soma Bay is a five-star property in Soma Bay, Egypt.

The stay is geared towards seaside relaxation, with a setting that suits both couples and families.

What facilities are available at Kempinski Hotel Soma Bay?

The hotel offers a spa, an outdoor pool, several restaurants, a 24-hour concierge and a round-the-clock front desk.

It works well for a stay combining beach time, pool time, spa treatments and dining on site.

What is there to do near Kempinski Hotel Soma Bay?

On foot, you can quickly reach the marina, Soma Bay and a few nearby leisure spots.

For an easy outing, the marina is well suited to a late-day stroll by the boats.

A word from the Concierge

Kempinski Hotel Soma Bay through the Concierge's eyes

Kempinski Hotel Soma Bay is located in Soma Bay, Egypt, offering an idyllic seaside setting. This 5★ hotel from the Kempinski brand provides a luxury experience, ideal for travelers seeking relaxation. The area is known for its fine sandy beaches and crystal-clear waters, perfect for water activities.

What sets this hotel apart is its serene atmosphere and high-end facilities. Guests appreciate the attentive service and various amenities, such as pools and fine dining options. The establishment attracts both couples seeking romance and families wanting a relaxing vacation.

Before you go, know that the ambiance is conducive to relaxation. Stays are suitable for couples, families, and solo travelers. The best time to visit is during spring and autumn when the weather is pleasant. Be sure to book your activities in advance to make the most of your stay.

_My tip from the Concierge:_ book your spa treatments upon arrival, as slots fill up quickly.

Why choose Kempinski Hotel Soma Bay?

Kempinski Hotel Soma Bay is an exceptional address in Soma Bay, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Beachfront setting in Soma Bay
  • Fine sandy beaches and clear waters
  • Swimming pools on site
  • Several refined dining venues
  • Suited to couples and families

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

2
  • Spa
  • Outdoor pool

Dining

2
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Seafront breakfast

    Beginning the day in the soft morning light, with the Red Sea as a backdrop, is one of the simplest and most satisfying pleasures of a stay in Soma Bay. This experience highlights the resort’s natural rhythm: taking one’s time, watching the beach awaken, and letting the day unfold without haste. Ideal for couples as well as travellers seeking calm.

    IncontournableIncluded in your stay
  • A day between beach and pools

    Kempinski Hotel Soma Bay is especially well suited to those unstructured days spent alternating between sea swims, reading in the shade and pauses by the pools. The appeal of this experience lies in its freedom: each guest sets their own tempo, between livelier moments and more secluded ones. It is a particularly faithful way to enjoy Soma Bay’s seaside lifestyle.

    SignatureIncluded in your stay
  • Spa wellbeing ritual

    On a stay centred on rest, booking a treatment at the spa adds a deeper dimension to relaxation. Whether for a massage, post-journey recovery or a pause during the warmest hours, the spa fits naturally into the resort rhythm. It is advisable to reserve on arrival in order to secure the most suitable time slots.

    À réserver tôtReservation required
  • Refined evening dinner

    As the light fades over Soma Bay, the hotel’s restaurants take on a more composed tone. A refined dinner turns the evening into a true moment of the stay, whether for a tête-à-tête, a family meal or dinner with friends. It is an opportunity to appreciate service, atmosphere and the pleasure of a meal that extends the day without forcing it.

    Reservation required
  • Sunset pause by the shore

    In Soma Bay, the end of the day often deserves a moment of its own. Sitting by the sea, walking on the sand or simply watching the light change is one of those experiences that requires no embellishment. This pause particularly suits travellers in search of a quieter form of luxury, grounded in landscape and recovered time.

    RomantiqueIncluded in your stay
  • Tailored planning with the concierge

    To make the most of a stay in Soma Bay, concierge support can make a real difference. Whether shaping the rhythm of the days, planning an activity, anticipating a spa treatment or simplifying logistics, this experience rests on a discreet luxury: that of a seamless stay designed around your priorities rather than a standardised programme.

    Sur mesureReservation required

Restaurants & bars

6 on-site dining venues.

  • Beachcomber Bar

    Bar

    Highlights

    • the Sundowner event, where guests can unwind with signature cocktails
    Practical information

    The concierge’s wordFor an easy, well-judged moment, head to Beachcomber Bar at Sundowner time and settle in with one of their signature cocktails.

  • Sultan Bar

    Lounge

    Highlights

    • a sophisticated lounge offering a refined atmosphere for guests to unwind
    Practical information

    The concierge’s wordFor an elegant pause, head to Sultan Bar: a refined lounge where you can unwind quietly after the day.

  • The View Restaurant

    Restaurant

    Highlights

    • Egyptian, International
    • Experience the pinnacle of Soma Bay dining at the resort’s main restaurant, featuring a breathtaking terrace overlooking the shimmering Red Sea.
    Practical information

    The concierge’s wordFor dinner with a view, book The View: Egyptian and international cuisine, with a stunning terrace overlooking the Red Sea.

  • Bamboo Shoot Restaurant

    Restaurant

    Highlights

    • Asian fusion
    • Discover the Red Sea’s premier Asian fusion destination, where a masterfully curated journey of Japanese precision, Chinese mastery, and Thai artistry awaits.
    Practical information

    The concierge’s wordFor a dinner with a change of pace, book Bamboo Shoot: a refined Asian fusion of Japanese precision, Chinese mastery, and Thai touches.

  • Al Mar Restaurant & Bar

    Restaurant

    Highlights

    • Mediterranean
    • A curated selection of artisanal Mediterranean flavors and refreshing poolside cocktails.
    Practical information

    The concierge’s wordFor an easy, polished moment, head to Al Mar: artisanal Mediterranean flavors and a poolside cocktail, a pairing that always works.

  • Laguna Club Lounge

    Lounge

    Highlights

    • Private sanctuary blends breathtaking panoramic views of the Red Sea with a level of personalized service that defines the pinnacle of European luxury.
    Practical information

    The concierge’s wordFor a special moment, head to Laguna Club Lounge: panoramic Red Sea views and highly personalized service, all in a European luxury spirit.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Pets

Pets are not allowed.

Location & access

Address: Soma Bay Safaga Road, سفاجا، محافظة البحر الأحمر 84711, Égypte

View on the map

Official website

Google listing

Guest reviews

4.8 / 5 · 3,441 reviews

5/5Stefan W

After many stays at Robinson Soma Bay we finally switched to the Kempinski. Best choice ever. We love this place so much. Laguna Club and their staff is out of this world. We‘ll definitely be back soon. Thank you for…

5/5Petra Katifori

The Kempinski Soma Bay is such a Beautiful Hotel it is outstanding. All thexstaff has a smile on their Face . The Beach Service is outstanding. The warm welcome from Nancy in the Morning makes already your day. The…

5/5Ahmed

I’m really impressed with this hotel! It looks like a beautiful resort with lovely beachfront views, comfortable rooms, and excellent amenities. The staff seem friendly and professional, and the overall atmosphere…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 4 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Somabay Raceway - Go KartTourist attraction

    172 m · 2 min walk

    Tourist attraction just two minutes' walk away, offering go-karting activities for speed enthusiasts.

    Practical information

    The concierge’s wordA 2-minute walk away, Somabay Raceway - Go Kart makes a fun break if you’re in the mood for something lively between quieter moments.

  • HoppaTourist attraction

    216 m · 3 min walk

    Tourist attraction three minutes' walk away, providing activities and sights for visitors.

    Practical information

    The concierge’s wordHoppa, a 3-minute walk away, is an easy option if you want to fit in an activity or a visit during the day without going far.

  • MarinaTourist attraction

    285 m · 3 min walk

    Marina three minutes' walk away, providing a pleasant setting for a stroll and boat watching.

    Practical information

    The concierge’s wordA 3-minute walk away, the Marina makes a pleasant break for an easy stroll and watching the boats at the end of the day.

  • Soma BayTourist attraction

    321 m · 4 min walk

    Soma Bay, a tourist attraction just four minutes' walk away, featuring marine landscapes and recreational activities.

    Practical information

    The concierge’s wordA 4-minute walk away, Soma Bay offers a break of sea views and leisure, ideal during the day to alternate between a stroll and relaxation.

  • Proshop somabayTourist attraction

    1.1 km · 13 min walk

    Tourist attraction located 1050 meters away, offering activities related to exploring the area.

    Practical information

    The concierge’s wordIf you're in the mood for an active break, Proshop somabay is well suited to an easy introduction to the region.

  • The JettyTourist attraction

    1.3 km · 15 min walk

    Tourist attraction a twelve-minute walk away, offering sea views and water activities.

    Practical information

    The concierge’s wordA 12-minute walk away, The Jetty is an easy break for sea views or a bit of time on the water.

  • TOBIA ARBA Sieben SäulenTourist attraction

    1.5 km · 18 min walk

    Tourist attraction located 1.5 km away, providing a cultural and historical experience.

    Practical information

    The concierge’s wordIf you’re in the mood for a cultural break, TOBIA ARBA Sieben Säulen suits a calm outing with a local historical angle.

  • Kite House Soma BayTourist attraction

    2.2 km · 4 min by car

    Kite House Soma Bay, a tourist site dedicated to kitesurfing activities and water sports.

    Practical information

    The concierge’s wordIf you feel like getting active, Kite House Soma Bay offers a sporty break centered on kitesurfing and water activities.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Elle JarMarina

    226 m · 3 min walk

    Marina three minutes' walk away, ideal for water activities and boat excursions.

    Practical information

    The concierge’s wordA 3-minute walk away, Elle Jar is an easy break if you’re in the mood for water activities or a boat excursion without going far.

  • Soma Bay MarinaMarina

    351 m · 4 min walk

    Marina a four-minute walk away, providing facilities for water activities and boat excursions.

    Practical information

    The concierge’s wordA 4-minute walk away, Soma Bay Marina is ideal for a waterside break focused on water activities or a boat excursion, especially earlier in the day.

  • Abu Soma Garden diving SiteNational park

    1.6 km · 19 min walk

    Diving site 1.6 km away, providing opportunities to explore marine life.

    Practical information

    The concierge’s wordIf you're in the mood for an active break, this diving site is ideal for exploring marine life off Soma Bay.

  • Ras Abu Soma diving siteNational park

    1.7 km · 3 min by car

    Ras Abu Soma diving site, providing opportunities to explore marine life in a national park.

    Practical information

    The concierge’s wordIf you're after a nature break, Ras Abu Soma diving site is well suited to a diving outing focused on exploring marine life.

  • mesca beach soma bayPark

    2.6 km · 4 min by car

    Mesca Beach, a natural park providing a pleasant setting to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a quiet break, head to Mesca Beach Soma Bay: a pleasant natural park to unwind and enjoy nature.

  • Citrus FieldPark

    3.0 km · 5 min by car

    Citrus Field, a park providing a green space suitable for relaxation and walks.

    Practical information

    The concierge’s wordFor a calm break in Soma Bay, Citrus Field is well suited to an easy stroll or a relaxing moment surrounded by greenery.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the usual check-in and check-out times at the Kempinski Hotel Soma Bay?

    The hotel generally offers check-in from 15:00 and check-out around 12:00, subject to confirmation at the time of booking.

  • Can I check in early?

    Early check-in is possible subject to availability upon arrival and may incur additional charges, to be confirmed with the reception.

  • Does the hotel offer late check-out and under what conditions?

    A late check-out service may be offered depending on hotel occupancy, generally with an additional charge and upon request on the day of departure.

  • Are transfers to the airport offered?

    Private or shared transfers to Hurghada Airport can be arranged upon request for an additional fee prior to arrival.

Location & Access

  • What is the distance between the hotel and the airport?

    Hurghada International Airport is located approximately 45 km from the Kempinski Hotel Soma Bay, which is about 40 to 50 minutes by road depending on traffic.

  • Where exactly is the Kempinski Hotel Soma Bay located in relation to Hurghada?

    The Kempinski Hotel Soma Bay is situated by the sea in Soma Bay, on the Red Sea coast, south of Hurghada in Egypt.

  • What is Soma Bay and what is the environment around the hotel?

    Soma Bay is a private peninsula known for its sandy beaches, sheltered lagoon, kitesurfing and diving spots, and an 18-hole golf course.

  • What are the reviews of the Kempinski Soma Bay and the Soma Bay area in general?

    Online reviews describe the Kempinski Hotel Soma Bay as a well-maintained luxury hotel with attentive service, beautiful beach, and large pool area, often rated as one of the best in Soma Bay.

Rooms & Amenities

  • Is Kempinski a luxury hotel and which group does the establishment belong to?

    The Kempinski Hotel Soma Bay belongs to the international hotel group Kempinski, which specializes in high-end luxury hotels around the world.

  • What types of rooms are offered at the Kempinski Hotel Soma Bay and what is their size?

    The hotel has approximately 325 rooms and suites, including standard rooms of about 40 m², all equipped with air conditioning, satellite TV, minibar, safe, and bathroom with bathtub.

  • What amenities can be found in the standard rooms of the hotel?

    The rooms generally include individual air conditioning, satellite television, minibar, safe, telephone, bathroom with bathtub, hairdryer, and a tray for making tea or coffee depending on the category.

  • What is the Laguna Club at Kempinski Soma Bay and what benefits does it offer?

    The Laguna Club is an exclusive floor or section offering separate check-in, snacks and drinks in the lounge, complimentary ironing once per stay, daily flowers and fruits, and free internet access in the lounge.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is generally available for free in the rooms and common areas, with better speeds in the main building and certain areas of the resort.

  • Is the Kempinski Hotel a luxury hotel and how is it rated?

    The Kempinski Hotel Soma Bay is rated five stars and considered a luxury beach resort, with high-end services, a vast pool area, and direct access to a long private beach.

  • What is the price of a room at Kempinski?

    Prices vary depending on the season, room type, and meal plan, but typically fall within the range of luxury hotels in Soma Bay; offers are updated in real-time on major booking sites.

Included Services

  • Does the hotel have parking?

    Unattended free parking is available for hotel guests, along with a charging station for electric cars.

  • Is internet access charged or included in the room price?

    Wi-Fi is offered free of charge for guests, including in the rooms, lobby, and certain outdoor areas, with no standard additional fees.

  • Is room cleaning done daily at Kempinski Hotel Soma Bay?

    Daily housekeeping service is provided for all rooms, with linen renewal according to hotel standards and specific requests possible.

  • What types of meal plans are offered (breakfast, half-board, full-board)?

    The plans generally include accommodation with buffet breakfast, sometimes half-board or full-board depending on the offer chosen at booking.

Dining

  • Does the hotel have a swimming pool?

    The Kempinski Hotel Soma Bay offers several landscaped outdoor pools, a lazy river, a heated pool in winter, a children's pool, and an indoor pool.

  • What type of breakfast is offered?

    The main restaurant The View serves an international buffet breakfast with live cooking stations, including local specialities, hot dishes, pastries, and fresh fruits.

  • What are the main restaurants and bars available at the Kempinski Hotel Soma Bay?

    The hotel has several restaurants and bars, including The View (buffets), Al Mar (à la carte dining), Bamboo Shoot (Asian specialities and sushi), Beachcomber, and Sultan Lounge.

  • Does the dining offer include vegetarian options or options suitable for specific diets?

    Vegetarian options and some dishes suitable for specific diets are generally available at the buffet and in the à la carte restaurants, with prior request for certain needs.

  • Are drinks included in the meal plans at Kempinski Soma Bay?

    The included drinks depend on the chosen plan; as a base, water, tea, and coffee at breakfast are included, with other drinks being chargeable unless a specific package is selected.

  • What dining benefits does the Laguna Club at the Kempinski Hotel Soma Bay offer?

    Laguna Club guests benefit from a dedicated lounge where snacks and non-alcoholic drinks, as well as some alcoholic beverages, are served at defined times.

Spa & Wellness

  • Does the hotel have a spa or a thalassotherapy centre nearby?

    Kempinski guests have access, for an additional fee, to a renowned nearby thalassotherapy centre, offering seawater pools, treatments, massages, and wellness courses.

  • Is there a gym or fitness centre at the Kempinski Hotel Soma Bay?

    The fitness centre includes a gym, jacuzzi, sauna, and steam room; access is offered to Laguna Club guests and is generally chargeable or included depending on offers for other guests.

  • What types of wellness activities are offered, such as yoga or fitness classes?

    Beach yoga classes and various wellness activities may be offered depending on the season and entertainment programme, with registration on site.

Activities & Leisure

  • What are the main leisure activities offered at the Kempinski Hotel Soma Bay?

    The resort offers a vast aquatic area with pools, a lazy river, a sandy beach, tennis courts, squash, billiards, water sports, and proximity to an 18-hole golf course.

  • Can diving and snorkelling be easily practiced from the hotel?

    A partner diving centre is located near the hotel, allowing for the organisation of diving and snorkelling trips in the Red Sea, with transfers and professional supervision.

  • Is there a golf course near the Kempinski Hotel Soma Bay?

    The 18-hole golf course at Soma Bay is located in close proximity to the Kempinski, with internal shuttles and green fees bookable through the hotel.

Family & Kids

  • Is the hotel suitable for families with children and what services are offered?

    A mini-club for children aged 4 to 12, a paddling pool, an outdoor playground, and supervised activities are offered, with babysitting available on request and at an additional charge.

  • Can we book a childcare service at the Kempinski Hotel Soma Bay?

    A babysitting service in the room is available at an additional charge, to be booked in advance through the reception or concierge.

  • Are baby cots or extra beds available for families?

    Rooms can accommodate baby cots or extra beds for children depending on the category, to be requested at the time of booking and subject to availability.

Pets

  • Are pets allowed at the Kempinski Hotel Soma Bay?

    Pets are generally not accepted at the Kempinski Hotel Soma Bay; it is advisable to check at the time of booking for any possible exceptions.

Accessibility

  • Does the hotel have rooms suitable for people with reduced mobility?

    Rooms and the main public areas are accessible without steps or via lift; some adapted rooms may be available on request.

  • Are the facilities at the Kempinski Hotel Soma Bay wheelchair accessible?

    Major common areas, such as the reception, main restaurants, and part of the pools, are accessible by ramps or lifts, facilitating movement for people with reduced mobility.

  • Can specific assistance be requested for a person with reduced mobility during the stay?

    Assistance services can be arranged in advance for transfers and room setup for people with reduced mobility, to be specified at the time of booking.

Billing & Policies

  • What is the hotel's cancellation policy?

    Cancellation conditions vary depending on the rate and booking platform; some offers are cancellable free of charge up to a certain date, while others are non-refundable.

  • Are there any local taxes to pay?

    Local taxes or service charges may apply according to Egyptian regulations and the booking method; details are provided on the confirmation and final invoice.

  • What payment methods are accepted at the Kempinski Hotel Soma Bay?

    The main payment methods include international credit cards, some debit cards, and sometimes cash in local or strong currencies, depending on the hotel's policy.

  • Is a security deposit required upon arrival and in what form?

    Security deposits by credit card or cash may be required upon arrival to cover extras, with a refund upon departure after settlement.

Sustainability

  • What environmental actions have been implemented by the Kempinski Hotel Soma Bay?

    The hotel promotes the use of LED bulbs, certified eco-friendly cleaning products, and eco-responsible bath items, as part of its effort to reduce its environmental impact.

  • Does the hotel's policy include limiting linen changes to save water?

    The establishment encourages the reuse of towels and sheets and adjusts linen changes based on guest requests, in order to reduce water and energy consumption.

  • Does the hotel offer initiatives to raise awareness among guests or children about environmental protection?

    Activities for children, including nature awareness or respect for the Red Sea, may be offered occasionally as part of the entertainment and mini-club.

  • Does the Kempinski Hotel Soma Bay limit the use of plastic and non-recyclable products?

    The resort generally favours eco-friendly hygiene products and may limit single-use plastics in rooms and restaurants in favour of reusable solutions.

The Concierge answers — Kempinski Hotel Soma Bay

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Hurghada airport and the Kempinski Hotel Soma Bay?

    The concierge can organise a private or shuttle transfer between Hurghada airport and the hotel, in various categories of vehicles, upon prior reservation and at an additional cost.

  • Is it possible to book a private driver to go to Hurghada or El Gouna from the hotel?

    The concierge can book a driver for a full day or half-day for Hurghada, El Gouna, or Safaga, with schedules and rates confirmed in advance.

  • How can a reliable taxi be booked from the Kempinski Hotel Soma Bay?

    The concierge can book trusted local taxis, with pick-up at the reception and an estimated fare provided before departure.

  • Can you arrange a minibus transfer for a group to or from the airport?

    The concierge can provide information on transfer options by van or minibus for groups and arrange the booking with the hotel’s partners.

  • Is there a shuttle from the hotel to visit the centre of Hurghada and how can it be booked?

    The concierge can inform about the schedules of any local shuttles to Hurghada and book tickets if the service is available on your dates.

Restaurant Reservations

  • How can a table be reserved in the à la carte restaurants of the Kempinski Hotel Soma Bay?

    Reservations are made through the concierge or reception, who can offer time slots based on the availability of the restaurants Al Mar, Bamboo Shoot, Beachcomber, Sultan Lounge, and The View.

  • Can you recommend and book a good seafood restaurant in Soma Bay or Hurghada?

    The concierge can recommend partner restaurants in Soma Bay or Hurghada and make the reservation considering culinary preferences and budget.

  • Is it possible to organise a private romantic dinner on the beach at the Kempinski Hotel Soma Bay?

    The concierge can arrange a private romantic dinner on the beach or in a secluded area of the hotel, with a personalised menu and decoration, upon prior request.

  • How can food allergies be reported for meals in the hotel restaurants?

    The concierge can note food allergies or dietary restrictions and inform the chefs to adapt the menus in the various hotel restaurants.

Spa Bookings

  • How can a massage or treatment be booked at the thalassotherapy centre near the Kempinski Hotel Soma Bay?

    Reservations are made through the concierge or directly at the neighbouring thalassotherapy spa, for massages, seawater treatments, and wellness rituals.

  • Can you organise a spa treatment after a day of diving or water sports?

    The concierge can suggest slots at the end of the day and recommend the most suitable treatments after a day of golf, diving, or kitesurfing.

  • Is it possible to book a spa and wellness programme for several days during the stay?

    The concierge can arrange a multi-day wellness package, combining massages, spa access, and gentle activities such as yoga on the beach.

Excursions & Cultural Visits

  • How can one organise a snorkeling or diving trip in the Red Sea from the Kempinski Hotel Soma Bay?

    The concierge can book snorkeling or diving trips with partner centres located near the hotel, including boat, guide, and equipment.

  • Can you organise a day trip to Luxor or Cairo from Soma Bay?

    The concierge can arrange day trips to Luxor or Cairo with a French-speaking guide, air-conditioned transport, and visits to the main sites.

  • Is it possible to book a boat cruise or a trip to see dolphins?

    The concierge can provide information on boat cruises, dolphin trips, or islands off Hurghada and make the reservations.

Special Occasions

  • Can you prepare a surprise in the room for a birthday during our stay?

    The concierge can organise a surprise in the room with flowers, a personalised cake, a bottle of wine, or decorations to celebrate a birthday.

  • Is it possible to organise a romantic marriage proposal at the Kempinski Hotel Soma Bay?

    The concierge can coordinate a marriage proposal on the beach or in a private location, with a photographer, music, and personalised staging.

  • Can you help organise a vow renewal or a small private celebration at the hotel?

    The concierge can assist with table decoration, organising a small private event, or a vow renewal in the hotel’s spaces.

Shopping & Luxury Services

  • Where can one do high-end shopping near the Kempinski Hotel Soma Bay and how to get there?

    The concierge can indicate the boutiques at the Soma Bay marina and the high-end shopping centres in Hurghada, then arrange transport and recommendations.

  • Does the hotel offer laundry or dry cleaning services and how to request them?

    The concierge can inform about the laundry, ironing, and possibly express dry cleaning services available on-site, along with timelines and rates.

Family Activities

  • How to register children for the mini-club at the Kempinski Hotel Soma Bay and what are the hours?

    The concierge can provide details about the mini-club programme for ages 4-12, including hours, spoken languages, and registration procedures for children.

  • What activities do you recommend for a family with young children in Soma Bay?

    The concierge can recommend activities suitable for children, such as swimming pools, playgrounds, gentle water sports, or family boat outings.

Personalized Experiences

  • Is it possible to book a private kitesurfing or windsurfing lesson through the hotel?

    The concierge can arrange private kitesurfing, windsurfing, or diving lessons with partner schools in Soma Bay.

  • Can you organise a professional photo shoot during our stay at the Kempinski Hotel Soma Bay?

    The concierge can organise a professional photo shoot on the beach or in the hotel gardens, either during the day or at sunset.

  • Can a customised programme combining golf, spa, and a romantic dinner be created within the Soma Bay resort?

    The concierge can plan a customised day combining golf, spa, and dinner, or any other personalised experience based on your interests.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits