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5★ · Guangzhou

Kempinski Hotel Guangzhou / Residences

No, 19 建设六马路越秀区广州市广东省 Chine, 510060, Guangzhou

4.04.0/579 reviews · Google rating
  • Central Guangzhou location
  • Convenient access to business districts
  • Suited to business and leisure stays
  • Elegant, refined atmosphere

Hotel 5-star in Guangzhou, China, in the heart of Guangzhou, featuring a central location, business-district access and modern facilities.

A word from the Concierge

Kempinski Hotel Guangzhou / Residences through the Concierge's eyes

Kempinski Hotel Guangzhou, located in Guangzhou, China, offers a luxurious experience. This 5★ hotel is part of the renowned Kempinski chain, known for its impeccable service and attention to detail. The central location allows easy access to local attractions and business districts. Travelers appreciate the elegant and refined atmosphere of the hotel, ideal for both business and leisure stays.

What sets this hotel apart is its commitment to excellence. Guests enjoy a wide range of services, from quality dining to modern facilities. The overall ambiance reflects luxury and comfort, creating a setting conducive to relaxation. Common areas are thoughtfully designed to provide a pleasant experience, whether for a morning coffee or an evening cocktail.

Before you go, know that this hotel suits both couples and business travelers. Seasonality may influence occupancy, so it’s best to book in advance for peak periods. Access to public transportation is easy, facilitating travel around the city. Families will also find services tailored to their needs.

_My tip from the Concierge: consider booking your activities in advance to make the most of your stay in Guangzhou._

Why choose Kempinski Hotel Guangzhou / Residences?

Kempinski Hotel Guangzhou / Residences is an exceptional address in Guangzhou, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 3 July 2026.

  • Central Guangzhou location
  • Convenient access to business districts
  • Suited to business and leisure stays
  • Elegant, refined atmosphere

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Dining

2
  • Bar
  • Afternoon tea

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

18
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast in step with the city

    Begin the day in the comfort of a refined city hotel, with breakfast suited equally to early departures and slower mornings. It is an ideal way to take the measure of Guangzhou before meetings, sightseeing or shopping, while enjoying an elegant setting and attentive service.

    Idéal premier matinIncluded in your stay
  • Tea or coffee in the shared spaces

    Throughout the day, take a quiet pause in the hotel’s shared spaces. In a city as active as Guangzhou, a morning coffee, afternoon tea or informal meeting in a refined setting offers a welcome chance to slow down without leaving the heart of the city.

    Moment signatureIncluded in your stay
  • A seamless business stay

    Designed for business travellers, this experience is built around the hotel’s central location, convenient access to business districts and continuity of service. A 24-hour front desk, concierge, laundry, wake-up arrangements and multilingual assistance create a dependable framework for meetings, travel and recovery.

    Business friendlyIncluded in your stay
  • A residential stay in the city

    For longer stays or travellers seeking greater autonomy, the residential side of the property offers a different way to inhabit Guangzhou. It combines the advantages of hotel service with a more flexible relationship to time, especially valuable for extended assignments, family travel or blended work-and-personal stays.

    Long séjourReservation required
  • Returning to calm after the city

    After a full day in Guangzhou, the most valuable experience may be the quietest one: returning to a prepared room, an ordered space and a slower rhythm. Turndown service, daily housekeeping and the hotel’s refined atmosphere create a gentle transition between urban intensity and rest.

    Esprit coconIncluded in your stay
  • Tailored Guangzhou with the concierge

    Make use of the concierge to shape a more legible stay in a vast, dynamic city. District recommendations, logistical help and guidance tailored to your schedule or interests turn the hotel into a true urban base and allow you to experience Guangzhou with greater comfort, clarity and flexibility.

    Sur mesureReservation required

Stay policies

Check-in & check-out

Check-in
From 15:00 to 23:59
Check-out
Until 12:00

Pets

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: No, 19 建设六马路越秀区广州市广东省 Chine, 510060

View on the map

Official website

Google listing

Guest reviews

4.0 / 5 · 79 reviews

5/5Miriam Mirzaei

11/10 - jaons & jerrys service is exceptional. i always feel like home when i come to kempinski and will also not stay in any other hotel

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 10 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Temple of the Six Banyan TreesTourist attraction

    447 m · 5 min walk

    Buddhist temple a five-minute walk away, known for its traditional architecture and peaceful atmosphere.

    Practical information

    The concierge’s wordA 5-minute walk away, this Buddhist temple is a peaceful pause when you’re in the mood for calm and traditional architecture.

  • Dr. Sun Yat-sen's Memorial HallMuseum

    492 m · 6 min walk

    Museum a six-minute walk away, dedicated to the memory of Dr. Sun Yat-sen and his role in Chinese history.

    Practical information

    The concierge’s wordA 6-minute walk away, this museum makes an ideal cultural pause if you want a better sense of Dr. Sun Yat-sen’s role in Chinese history.

  • Nanyue Kingdom Palace MuseumMuseum

    675 m · 8 min walk

    Museum an eight-minute walk away, showcasing the history and culture of the Nanyue kingdom.

    Practical information

    The concierge’s wordAn 8-minute walk away, this museum offers an ideal cultural break between plans to explore the history and culture of the Nanyue Kingdom.

  • Guangxiao TempleTourist attraction

    828 m · 10 min walk

    Buddhist temple located 828 meters away, providing insight into traditional architecture and religious practices.

    Practical information

    The concierge’s wordFor a peaceful break between plans, Guangxiao Temple offers a lovely glimpse into Buddhist architecture and traditional religious practices in Guangzhou.

  • 大佛古寺Tourist attraction

    847 m · 10 min walk

    Buddhist temple located 847 meters away, providing insight into the local spiritual culture.

    Practical information

    The concierge’s wordFor a peaceful break, this Buddhist temple offers a lovely glimpse into local spiritual culture, ideal between two visits in Guangzhou.

  • 怀圣寺光塔Historic landmark

    897 m · 11 min walk

    Historical site 897 meters away, showcasing an example of traditional architecture.

    Practical information

    The concierge’s wordFor a cultural break in Guangzhou, 怀圣寺光塔 suits a calm stroll around a fine example of traditional architecture.

  • 大佛寺Tourist attraction

    960 m · 12 min walk

    Tourist site located 960 meters away, providing a cultural and historical experience.

    Practical information

    The concierge’s wordFor a cultural and historical break in Guangzhou, 大佛寺 is well suited to a daytime visit, especially if you’re in the mood for a quiet moment.

  • Nanyue King Wen's MausoleumTourist attraction

    1.0 km · 12 min walk

    Nanyue King's Mausoleum, a tourist site to visit, providing insight into local history.

    Practical information

    The concierge’s wordFor a cultural pause in Guangzhou, Nanyue King Wen's Mausoleum offers a clear glimpse into local history, ideal between two highlights.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Yuexiu ParkPark

    1.2 km · 15 min walk

    Park in Guangzhou, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordIf you need a green break, Yuexiu Park offers a peaceful pause to unwind and enjoy nature in Guangzhou.

  • Yuntai GardenPark

    4.4 km · 7 min by car

    Yuntai Garden, a park featuring green spaces and walking paths.

    Practical information

    The concierge’s wordFor a green break in Guangzhou, Yuntai Garden is well suited to a მშვიდ walk among green spaces and paths.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Onelink International PlazaShopping mall

    1.6 km · 19 min walk

    Shopping mall 1.6 km away, featuring a variety of shops and restaurants.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Does the hotel have parking?

    A secure private parking is available free of charge on site for residents and their visitors, with an option for garage parking.

  • What are the check-in and check-out times at Kempinski Residences Guangzhou?

    Check-in is generally from 3 PM and check-out until noon, with a 24-hour reception for late arrivals.

  • Can I check in early?

    Early check-in is possible subject to availability of the residences upon arrival and may incur additional charges depending on the rate booked.

  • Is it possible to request a late check-out at Kempinski Residences Guangzhou?

    Late check-out may be granted depending on the availability of the day and the reserved category, usually with an extra charge beyond the standard noon check-out time.

  • Is the hotel reception open 24 hours a day?

    The reception is open 24 hours a day, including weekends, welcoming guests at any time.

Rooms & Amenities

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge in all residences and in some common areas, with wired internet access also available in rooms.

  • What types of rooms and suites are offered at Kempinski Residences Guangzhou?

    The residences include modern rooms of approximately 43 m² and suites up to 56 m², equipped with a kitchen or kitchenette depending on the category.

  • What amenities are available in the hotel residences?

    The accommodations feature high-end amenities including television, air conditioning, a seating area and a work corner, as well as electronic key security.

  • Does the hotel provide baby cots or infant equipment?

    Baby cots are not available, but children are welcome at the establishment and can share the residences with their parents.

  • Where can I see photos of the rooms at Kempinski Residences Guangzhou?

    Official photos of the residences, rooms, and common areas can be viewed on the hotel’s website and major online booking platforms.

Location & Access

  • Where is Kempinski Residences Guangzhou located in Guangzhou?

    The hotel is located at 19 Jianshe 6th Road, Yuexiu District, in the historic and social centre of Guangzhou.

  • In which district of Guangzhou is the hotel located and what are the nearby points of interest?

    The establishment is located in the Yuexiu District, close to cultural sites such as Guangzhou City Art Museum and Shamian Island, and the city centre.

  • What is the nearest metro station to Kempinski Residences Guangzhou?

    Taojin Station on Line 5 of the metro is about 600 metres from the hotel, accessible on foot from Jianshe 6th Road.

  • Are airport transfers offered?

    Airport transfers are offered upon request, with pick-up service organised by the hotel according to your flight schedule.

  • What is the distance between the hotel and the airport?

    The hotel is approximately 32 km from Foshan Shadi Airport and about 30 to 35 km from Guangzhou Baiyun International Airport depending on the chosen route.

Dining

  • What type of breakfast is offered?

    A continental breakfast is offered at the hotel restaurant, with Asian and international menu options, available for an additional charge per person.

  • What is the main restaurant of Kempinski Residences Guangzhou and what does it serve?

    The restaurant 德安阁 serves local and international cuisine for breakfast and light dishes, in a contemporary setting within the residences.

  • What time is breakfast served at the hotel?

    Breakfast is generally served every morning, with continental and Asian service at times specified on-site or at the time of booking.

  • Does the hotel offer room service or delivery?

    A room delivery service for local meals is available, allowing you to enjoy Guangzhou specialties directly in your residence.

Spa & Wellness

  • What spa and wellness facilities are available at Kempinski Residences Guangzhou?

    A spa with sauna and a heated indoor pool are available, complemented by a modern fitness room for residents.

  • What are the opening hours for the indoor pool?

    The indoor pool is generally accessible from 10 am to 9 pm, with adult supervision required for children under 12 years old.

  • Does the hotel have a pool?

    The hotel has a heated indoor pool, located in the wellness area, with access reserved for residents and specific rules for children.

  • Is there a fitness or sports room in the hotel?

    A fully equipped gym is available on-site, allowing residents to train daily with access according to the fitness area hours.

Activities & Leisure

  • What leisure activities are offered at Kempinski Residences Guangzhou?

    A fitness centre and the indoor pool are the main leisure activities on-site, complemented by the proximity to cultural sites and urban parks.

  • What tourist attractions are near the hotel for leisure?

    The hotel is close to Guangzhou Zoo and Grandview Mall Ocean World, offering several family and entertainment activities within a few kilometres.

  • Does the hotel offer a special service during the Canton Fair?

    During the Canton Fair, a free shuttle service between the hotel and the exhibition centre is offered, with an exhibitor check-in counter on-site.

Family & Kids

  • Is the hotel suitable for family stays with children?

    Children are welcome and can use the pool and fitness facilities only under adult supervision if they are under 12 years old.

  • Are there any services or clubs for children at Kempinski Residences Guangzhou?

    Specific services for families, such as proximity to children's activities in Guangzhou, are available; however, no dedicated children's club is mentioned.

  • What is the hotel's policy on accommodating children?

    The hotel does not provide baby cots, but children can share the residences with their parents, and family policies are applied according to age.

Pets

  • Are pets allowed at Kempinski Hotel Guangzhou / Residences?

    Pets are not allowed in the establishment, and there are no rooms specifically designated for stays with pets.

  • Does the hotel offer special services for pets?

    No specific pet services, such as pet sitting or walking, are offered on-site due to the hotel's no-pets policy.

  • Are there rooms suitable for stays with dogs or cats?

    The residences do not have pet-friendly rooms, as the presence of animals is prohibited in the accommodations and common areas.

Accessibility

  • Is Kempinski Residences Guangzhou suitable for people with reduced mobility?

    The hotel has wheelchair access in public areas and offers accessibility to the main services of the establishment.

  • What accessibility features are available in the hotel?

    Accessibility features are provided in public areas, such as step-free access and elevators, to facilitate movement for disabled guests.

  • Are the pool and spa accessible to people with reduced mobility?

    The indoor pool and some areas may have access constraints; it is recommended to check with the reception for specific needs.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the rate booked; flexible offers allow for cancellation without charge up to a certain time before arrival.

  • How are the rates for the residences at Kempinski Guangzhou structured?

    Rates are generally quoted per night and per residence, with variations between standard rooms and suites, charged in US dollars or yuan depending on the channel.

  • What payment methods are accepted by the hotel?

    Payment can be made by credit card, with the establishment accepting major international cards and guarantees at the time of booking.

  • Are there any local taxes to pay?

    Local taxes may be included or added at the time of payment, depending on the booking conditions and the channel used.

Sustainability

  • Does the hotel implement environmental initiatives, such as a green wall or plastic reduction?

    Contact the concierge to confirm the current initiatives.

  • Do the residences offer a linen and towel reuse programme to save water?

    Contact the concierge to confirm the details for the day.

  • Does Kempinski Residences Guangzhou have electric vehicle charging stations?

    Contact the concierge to confirm the details for the day.

  • Does the hotel have recognised environmental or sustainability certifications?

    Contact the concierge to confirm the details for the day.

  • Does the establishment provide a sustainability report or charter to guests?

    Contact the concierge to confirm the details for the day.

Included Services

  • What services are included in the price of a stay at Kempinski Residences Guangzhou?

    Free Wi-Fi and wired internet access are included in the stay, at no additional cost for most residents.

  • Is parking charged for hotel guests?

    Secure private parking on site is generally free for guests staying in the residences.

  • Is the use of the pool and fitness centre included in the rate?

    Access to the indoor pool, sauna, and fitness centre is included for residents, subject to compliance with hours and safety rules.

  • Does the hotel offer a laundry service for residents?

    A laundry and dry cleaning service is available on site, at an additional cost, for residents who wish to have their clothes maintained.

The Concierge answers — Kempinski Hotel Guangzhou / Residences

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Guangzhou Baiyun Airport and Kempinski Residences Guangzhou?

    The concierge can arrange a private transfer between Guangzhou Baiyun Airport and the hotel, in a sedan or van, with personalised welcome according to your flight schedule.

  • How can one easily get from Kempinski Residences Guangzhou to the Canton Fair?

    The concierge can book a taxi or a chauffeur-driven vehicle from the hotel to the Canton Fair and inform you of the free shuttle schedule available during the fair.

  • Can the concierge assist me with my city travel from the hotel?

    The concierge can provide directions for the simplest metro route from Taojin or book a driver for your travels to the main districts of Guangzhou.

  • Is it possible to arrange a transfer to Guangzhou Railway Station or Foshan Shadi Airport?

    The concierge can organise transfers to Guangzhou Railway Station and Foshan Shadi Airport, with luggage assistance and schedule monitoring.

  • Can you book a driver for a trip to Shenzhen from Kempinski Residences Guangzhou?

    The concierge can book a suitable vehicle for long journeys, including to Shenzhen or other major cities in the Pearl River Delta region.

Restaurant Reservations

  • Can the concierge reserve a table at the hotel restaurant 德安阁?

    Reservations are made through the concierge, who can secure a table for breakfast or a meal at the hotel restaurant 德安阁, as well as at good nearby establishments.

  • Can you recommend and book a Cantonese restaurant near Kempinski Residences Guangzhou?

    The concierge can recommend and reserve renowned Cantonese restaurants around Yuexiu District, taking into account your dietary preferences and language.

  • Is it possible to book a gourmet dinner in another hotel in Guangzhou?

    The concierge can arrange reservations at gourmet restaurants such as those in the Tianhe district or near the Guangzhou Opera House, with transport if necessary.

Spa Bookings

  • How can one book access to the sauna or pool at Kempinski Residences Guangzhou?

    The concierge can reserve slots at the sauna and the hotel's indoor pool, as well as direct you to external spas for specific treatments.

  • Can you arrange a massage at a luxury spa near the hotel?

    The concierge can organise massage appointments at nearby partner spas, selecting high-end establishments and arranging transport.

  • Can the concierge help me organise a complete wellness stay in Guangzhou?

    The concierge can plan a multi-day wellness programme with access to fitness facilities, a swimming pool, and sessions at specialised centres in Guangzhou.

Excursions & Cultural Visits

  • Is it possible to organise a guided tour of the Yuexiu District from the hotel?

    The concierge can book a guided tour of the Yuexiu District, including the main historical sites and museums close to the hotel.

  • Can you plan a cultural excursion including Guangdong Museum and Shamian Island?

    The concierge can organise excursions to Guangdong Museum, Shamian Island, and Guangzhou City Art Museum, with an English or French-speaking guide subject to availability.

  • Can the concierge organise a tour of the major hotels in Guangzhou such as The Garden Hotel?

    The concierge can suggest an itinerary to explore other iconic hotels in Guangzhou, such as The Garden Hotel, incorporating dining and shopping.

Special Occasions

  • Can you organise a romantic surprise in my residence at Kempinski Guangzhou?

    The concierge can prepare a romantic arrival in the residence with flowers, champagne, and personalised decoration according to your wishes.

  • Is it possible to celebrate a birthday in the hotel with special decoration?

    The concierge can coordinate the organisation of a birthday celebration for a small group, including a cake, decoration, and reservation of a room or table at the hotel restaurant.

  • Can the concierge help me organise a private professional event?

    The concierge can assist in organising a private meeting or discreet professional event in the available spaces of the hotel or partner venues.

Shopping & Luxury Services

  • Can you organise a half-day shopping trip in the shopping centres of Guangzhou?

    The concierge can recommend high-end shopping centres nearby, such as Grandview Mall, and arrange for a driver for a half-day shopping trip.

  • Can the concierge provide a personal shopper for luxury purchases?

    The concierge can connect you with personal shopper services and assist with luxury purchases or business gifts.

  • Can you recommend some Cantonese specialty shops around the hotel?

    The concierge can direct you to local specialty shops and arrange transport to explore the typical markets and stalls of Guangzhou.

Family Activities

  • What family activities near Kempinski Residences Guangzhou can you organise?

    The concierge can suggest family-friendly activities, such as visiting Guangzhou Zoo or Grandview Mall Ocean World, and arrange tickets and transportation.

  • Can you help me organise a full day with children in Guangzhou?

    The concierge can assist in planning a family day that combines a park, museum, and kid-friendly restaurants, with an optimised itinerary from the hotel.

Personalized Experiences

  • Can the concierge organise a tailored schedule during the Canton Fair?

    The concierge can create a customised programme for the Canton Fair, including shuttles, visiting times, restaurants, and relaxation moments.

  • Can you help me organise a trip combining Guangzhou and other Kempinski hotels in China?

    The concierge can prepare a personalised itinerary linking Guangzhou to other cities with Kempinski hotels, such as Hangzhou or Shenzhen, with accommodation recommendations.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits