Skip to main content
MC

The gallery

Hotel gallery

10 photos

5★ · Kaysersberg Vignoble · Grand Est

Hôtel-restaurants Le Chambard - SPA

9-13 rue du Général de Gaulle, 68240 Kaysersberg Vignoble

4.54.5/5851 reviews · Google rating
  • 33 chambres et suites
  • 2 étoiles Michelin
  • Le Chambard

Hotel 5-star in Kaysersberg Vignoble, 169 m from Sainte-Croix Church, featuring a 2-Michelin-starred restaurant, spa and indoor pool.

Does Le Chambard have a Michelin star?

Yes. La Table d’Olivier Nasti, within Le Chambard, holds 2 Michelin stars.

The hotel also has a second dining venue, Winstub du Chambard, focused on more traditional Alsatian cooking.

Is breakfast included at Le Chambard?

An Alsatian breakfast is available on site, served indoors or on the terrace depending on the season.

Whether it is included depends on the rate booked. It is best to check your package or contact the Concierge before arrival.

What makes Le Chambard convenient for a stay in Kaysersberg?

The hotel stands at the entrance to Kaysersberg Vignoble, in an 18th-century house, with the old centre within walking distance.

Sainte-Croix Church is a 2-minute walk away, and the Renaissance Ohnenstetter-Herzer House about 4 minutes away.

A word from the Concierge

Hôtel-restaurants Le Chambard - SPA through the Concierge's eyes

At the entrance of the picturesque Kaysersberg Vignoble, Hôtel-restaurants Le Chambard reveals itself in an 18th-century residence. In this five-star establishment, the 33 rooms, including 6 suites, invite relaxation, while the infinity of the swimming pool stretches as far as the eye can see.

The setting places guests within easy reach of village landmarks. Eglise Sainte-Croix is a 2-minute walk away, or 169 metres, while Maison Renaissance dite Ohnenstetter-Herzer can be reached in 4 minutes. The hotel opens directly onto Kaysersberg’s historic fabric, with 18th-century heritage, Renaissance architecture and wine-growing surroundings.

Dining is central to the address, with four venues on site. La Table d'Olivier Nasti, led by Olivier Nasti, holds 2 Michelin Stars and anchors the property’s gastronomic identity. La Winstub, Winstub du Chambard and La Winstub du Chambard extend the culinary offer with an Alsatian and traditional approach.

Wellness continues at Spa Le Chambard, with an indoor swimming pool, hammam and sauna. The 33 rooms and 6 suites maintain the intimate scale of the house. Stays can begin with an Alsatian breakfast. They can also include a cooking workshop, an Alsatian wine tasting, a wellness ritual at the spa or a starred culinary evening. This hotel stands in our selection for the way it connects a historic residence, Michelin-recognised dining and the character of Kaysersberg.

Why choose Hôtel-restaurants Le Chambard - SPA?

Hôtel-restaurants Le Chambard - SPA is an exceptional address in Kaysersberg Vignoble (Grand Est), chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • 33 chambres et suites
  • 2 étoiles Michelin
  • Le Chambard

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

4
  • Spa
  • Indoor pool
  • Hammam
  • Sauna

Dining

3
  • Michelin-starred restaurant
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Pets allowed

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Massage treatments
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Private parking
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

2 on-site dining venues, including 2 Michelin stars.

  • La Table d'Olivier Nasti

    2 Michelin stars

    contemporary cuisine

    Chef: Olivier Nasti
    Chef: Olivier Nasti
    Practical information

    The concierge’s wordFor a standout contemporary table, head to La Table d’Olivier Nasti: two Michelin stars and chef Olivier Nasti’s precise signature.

  • Winstub du Chambard

    Cuisine alsacienne, Cuisine traditionnelle

    Chef: Olivier Nasti
    Chef: Olivier Nasti
    Practical information

    The concierge’s wordFor an authentic Alsatian interlude, head to Winstub du Chambard: Olivier Nasti’s traditional cooking feels exactly right there.

Spa & wellness

Le Chambard

  • 2 treatment rooms

Le Chambard spa covers 200 m² and features an indoor overflow pool, a hammam, and a sauna. It also includes 2 treatment rooms, with signature treatments including the “The Head Chef” massage and the “The Flame” massage.

Facilities & treatments

  • Indoor swimming pool
  • Hammam
  • Sauna
Practical informationOpen every day from 8:00 AM to 7:30 PM.
Hours :
Open every day from 8:00 AM to 7:30 PM.

The concierge’s wordIf you want to alternate heat and water relaxation, plan time between the indoor overflow pool, hammam, and sauna.

In the press

Awards & recognitions

Official distinctions and recognitions awarded to this property.

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 16:00
Check-out
Until 11:00

Pets

Pets are welcome at no extra charge.

Animaux de compagnie acceptés sur demande. Des frais peuvent s'appliquer.

Wi-Fi

Complimentary Wi-Fi in public spaces; in-room access available as a paid option.

Location & access

Address: 9-13 rue du Général de Gaulle, 68240 Kaysersberg Vignoble

View on the map

Official website

Google listing

Guest reviews

4.5 / 5 · 851 reviews

1/5Laura Montany

We stay all over the world and beg to differ, to stay here is not a 5 star experience. Perhaps we spoke the wrong language, or didn’t portray the right image? The welcome was luke warm, we had to dispute additional…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 3 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Eglise Sainte-CroixReligious site

    166 m · 2 min walk

    Religious building two minutes' walk away, providing insight into local architecture and the region's history.

    Practical information

    The concierge’s wordA 2-minute walk away, Sainte-Croix Church offers a quiet break to discover local architecture and the history of Kaysersberg Vignoble.

  • Maison Renaissance dite Ohnenstetter-HerzerRemarkable building

    352 m · 4 min walk

    Remarkable building a four-minute walk away, showcasing Renaissance architecture.

    Practical information

    The concierge’s wordA 4-minute walk away, this Renaissance house makes a lovely architectural pause if you feel like a short stroll in Kaysersberg Vignoble.

  • AmmerschwihrCultural site

    1.9 km · 3 min by car

    Ammerschwihr, a cultural site an 18-minute walk away, provides insight into the history and heritage of the region.

    Practical information

    The concierge’s wordFor a cultural heritage break, head to Ammerschwihr, a 18-minute walk away, ideal for getting a feel for the region’s history without going far.

  • Cité viticole - La vallée des chatsRemarkable building

    3.6 km · 6 min by car

    Remarkable building located 3,585 meters away, representing the wine-growing architecture of the region.

    Practical information

    The concierge’s wordIf you’re exploring Kaysersberg Vignoble, this stop highlights local wine-growing architecture, ideal for a curious stroll among notable buildings.

  • La Tour des FriponsRemarkable building

    4.6 km · 8 min by car

    The Tour des Fripons is a notable building located 4,615 meters away.

    Practical information

    The concierge’s wordIf you enjoy walks with a heritage touch, La Tour des Fripons makes a nice stop around a remarkable building in Kaysersberg Vignoble.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Restaurant du FaudéRestaurant

    7.3 km · 13 min by car

    Restaurant in Kaysersberg Vignoble, providing a dining experience in a pleasant setting.

    Practical information

    The concierge’s wordFor a relaxed dinner in Kaysersberg Vignoble, Restaurant du Faudé offers a pleasant interlude, ideal for two or after a walk.

  • Chemin du bien-être à AubureTrail

    7.3 km · 13 min by car

    Hiking trail in Aubure, providing a walking experience in nature.

    Practical information

    The concierge’s wordFor a green escape, this trail in Aubure is ideal for a nature walk when you feel like switching off for a while.

  • BISTRO by foreign localRestaurant

    7.3 km · 13 min by car

    Restaurant in Kaysersberg Vignoble, offering a local dining experience.

    Practical information

    The concierge’s wordA nice option if you’re after a local table in Kaysersberg Vignoble, ideal for a relaxed lunch or an easy dinner.

  • Circuit rando - tour du petit et grand HohnackTrail

    7.7 km · 13 min by car

    Hiking trail around the Petit and Grand Hohnack, providing a route through natural surroundings.

    Practical information

    The concierge’s wordIf you're in the mood for nature, this trail around Petit and Grand Hohnack offers a lovely green hiking break from Kaysersberg Vignoble.

  • Circuit rando - d'Orbey au sommet de la Tête des FauxTrail

    7.9 km · 14 min by car

    Hiking trail connecting Orbey to the summit of Tête des Faux, providing a nature walking experience.

    Practical information

    The concierge’s wordIf you’re in the mood for a real nature break, this trail between Orbey and the summit of Tête des Faux is well suited to a restorative walk.

  • Restaurant aux BruyèresRestaurant

    8.0 km · 14 min by car

    Restaurant in Kaysersberg Vignoble, offering a dining experience in a pleasant setting.

    Practical information

    The concierge’s wordFor lunch or dinner in a pleasant setting in Kaysersberg Vignoble, Restaurant aux Bruyères offers a simple, relaxed culinary break.

What’s happening during your stay

The dates I slip into my guests’ programme in Kaysersberg Vignoble — concerts, exhibitions, festivals a few steps from Hôtel-restaurants Le Chambard - SPA.

My tip: book concert tickets seven days ahead.

  • Event

    Marché local de Sainte-Croix-aux-Mines.

    Jan 1, 2026 – Dec 31, 2027

    Sainte-Croix-aux-Mines · 14.0 km

    Local market in Sainte-Croix-aux-Mines held on the Place du Général Bourgeois every Saturday morning from 7 AM to 12 PM, showcasing the flavors and craftsmanship of the Val d'Argent.

    View official source

  • Sport

    Jeu de piste 'les aventures de Rose et Louis au Hahnenbrunnen'

    Open year-round

    Linthal · 27.7 km

    Family treasure hunt 'the adventures of Rose and Louis at Hahnenbrunnen' in Linthal, available throughout 2026 on a 2.8 km course.

  • Event

    Marché de la brocante - place de la Cathédrale

    Open year-round

    Colmar · 9.7 km

    Brocante market held in Colmar at the Cathedral square, featuring a friendly atmosphere and a mix of styles and eras throughout 2026.

    View official source

  • Sport

    Jeu de piste numérique : l'eau et le vin à Soultzmatt

    Jan 1, 2026 – Dec 31, 2030

    Soultzmatt · 19.8 km

    Digital treasure hunt 'Water and Wine' in Soultzmatt, available from 1 January 2026 to 31 December 2030, allowing participants to solve puzzles and explore the village.

  • Event

    Marché hebdomadaire de Saint-Hippolyte

    Open year-round

    Saint-Hippolyte · 13.0 km

    Weekly market in Saint-Hippolyte, held at the foot of the church, offering local products throughout the year 2026.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Hôtel-restaurants Le Chambard - SPA?

    Check-in generally takes place in the afternoon and check-out in the late morning. Please contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    Early check-in may be possible depending on room availability. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer a late check-out service?

    Late check-out may be offered depending on hotel occupancy and may incur additional charges. Please contact the concierge to confirm the arrangements for the day.

  • What are the necessary formalities upon arrival at the hotel?

    Arrival formalities generally include a credit card and an identification document for the guarantee of the stay.

  • What is the Chambard in the context of the hotel in Kaysersberg?

    Le Chambard is located in an 18th-century residence, rehabilitated into a luxury hotel with a spa, offering a historical setting typical of Alsace.

Location & Access

  • Does the hotel have parking?

    The hotel has private parking, referred to as on-site parking in the village centre on the Route des Vins d’Alsace.

  • Where is Hôtel-restaurants Le Chambard - SPA located in Kaysersberg?

    The establishment is located at the entrance of Kaysersberg, in the centre of the historic village, on the Route des Vins d’Alsace.

  • What is the nearest train station to the hotel and how far is it?

    The nearest train station is Colmar, approximately 10 km away, with taxi or bus connections to the hotel.

  • What is the distance between the hotel and the airport?

    The distance to the main airports varies depending on the chosen terminal. Please contact the concierge to confirm the arrangements for the day.

  • Are airport transfers offered?

    Airport transfers can be arranged by the hotel through external providers. Please contact the concierge to confirm the arrangements for the day.

Rooms & Amenities

  • How many rooms and suites does Hôtel-restaurants Le Chambard - SPA offer?

    The hotel offers 33 rooms, including double rooms, junior suites, and several suites, with a total capacity of approximately 65 people.

  • What main amenities can be found in the rooms?

    The rooms are non-smoking and generally equipped with a bathroom with a bathtub or shower, high-quality bedding, and storage.

  • Is Wi-Fi available in the hotel?

    Free Wi-Fi is offered throughout the establishment, including the rooms and common areas.

  • Are the hotel rooms equipped with air conditioning?

    Air conditioning is reported to be absent in the hotel rooms, which favour a traditional character home.

  • Where can I see photos of the Hôtel-restaurants Le Chambard - SPA and its spa?

    Photos of the hotel, restaurants, and spa are available on the official website and booking platforms, showcasing rooms, the pool, and common areas.

Dining

  • What type of breakfast is offered?

    Breakfast is served in buffet form with quality regional products, both savoury and sweet, which is highly appreciated by guests.

  • Is breakfast included at Chambard?

    Breakfast is generally offered as an option, with a price per person. Please contact the concierge to confirm the day's arrangements.

  • What restaurants are available within Hôtel-restaurants Le Chambard - SPA?

    The hotel houses two restaurants: La Table d’Olivier Nasti, a 2 Michelin star gastronomic restaurant, and a traditional Alsatian Winstub.

  • Does Chambard have a Michelin star?

    La Table d’Olivier Nasti is a restaurant awarded 2 Michelin stars, celebrating contemporary Alsatian cuisine.

  • Can we view the menu of the restaurant Le Chambard before booking?

    The menus and cards of the restaurants change according to the seasons and the Chef's inspiration, focusing on Alsatian local products.

  • Who is the MOF chef in Kaysersberg?

    The MOF chef in Kaysersberg is Olivier Nasti, Meilleur Ouvrier de France and Chef of La Table d’Olivier Nasti at Le Chambard.

  • Who is the Alsatian chef Olivier Nasti?

    Olivier Nasti is an Alsatian chef, Meilleur Ouvrier de France and owner-chef of the restaurants at Le Chambard in Kaysersberg.

  • Is Olivier Nasti the Meilleur Ouvrier de France?

    Olivier Nasti has been awarded the title of Meilleur Ouvrier de France in cuisine, a major distinction in French gastronomy.

  • What is the average price of a gourmet meal at La Table d’Olivier Nasti?

    The MICHELIN Guide provides indications on the prices of gourmet menus, which vary according to the seasons and the experiences offered.

Spa & Wellness

  • What spa and wellness facilities are offered by the hotel?

    The wellness area of Chambard includes an infinity pool, sauna, hot tub, hammam, and treatment rooms over approximately 200 m².

  • Is it necessary to book to access the spa treatments at Chambard?

    Access to the spa and indoor pool is reserved for hotel guests, with treatments and massages available by reservation.

  • Does the hotel have a swimming pool?

    Yes, the hotel has an indoor infinity pool integrated into the spa area.

  • What types of spa treatments are available at Chambard?

    Body treatments, facials, massages, and beauty solutions are offered at the spa, with personalised rituals.

Activities & Leisure

  • What makes the hotel Le Chambard unique?

    The establishment is labelled Relais & Châteaux and offers a warm setting in a former 18th-century building, in the heart of the Wine Route.

  • What activities are accessible directly from the hotel?

    Guests can enjoy the terrace, the spa, the library, and walks in the old village of Kaysersberg and the vineyards.

  • What are the main tourist activities around Kaysersberg Vignoble?

    The region offers hiking, vineyard visits, Christmas markets, museums, and typical villages such as Riquewihr or Ribeauvillé nearby.

  • Does the hotel offer specific facilities for cyclists?

    Bicycles can be parked on designated racks, but there is no dedicated locked garage for bicycles.

Family & Kids

  • Is the hotel suitable for families with young children?

    Child-friendly facilities are available: high chairs, baby beds, changing tables, toys, and children's books.

  • Are there pricing advantages for young children?

    Children up to 3 years old can stay for free, subject to the hotel's conditions.

  • Does the hotel offer family or connecting rooms?

    Connecting rooms and some family suites are available to comfortably accommodate families.

Pets

  • Are pets allowed at Hôtel-restaurants Le Chambard - SPA?

    Pets are allowed at Hôtel-restaurants Le Chambard - SPA, subject to conditions and possible additional fees.

  • Are there restrictions for animals in the common areas of the hotel?

    Animals are generally not allowed in certain parts of the spa or restaurant, according to current hygiene regulations.

  • Are there additional charges for pets?

    The presence of pets must be reported at the time of booking, which may incur an additional charge per night.

Accessibility

  • Does the hotel have a lift to access the rooms?

    The establishment has a lift and non-smoking rooms, facilitating access to the floors for some guests.

  • Is the hotel suitable for people with reduced mobility?

    Specific wheelchair accommodations may be limited in this old building. Contact the concierge to confirm the arrangements for the day.

  • Are the spa and restaurant facilities easily accessible?

    Access to the spa, pool, and restaurants may involve stairs or uneven levels typical of old buildings.

Billing & Policies

  • What payment methods are accepted at Hôtel-restaurants Le Chambard - SPA?

    The main payment methods accepted are credit card, cheques, and cash, according to the establishment's information.

  • What is the hotel's cancellation policy?

    The cancellation policy varies depending on the type of rate and the booking channel. Contact the concierge to confirm the arrangements for the day.

  • Are there any tourist taxes to pay?

    Tourist taxes may be due according to local regulations in Kaysersberg and Haut-Rhin. Contact the concierge to confirm the arrangements for the day.

  • What are the average prices for rooms and breakfast at Chambard?

    The prices for rooms and breakfasts vary according to the season and room category. Contact the concierge to confirm the arrangements for the day.

Sustainability

  • Does Hôtel-restaurants Le Chambard - SPA belong to a label committed to quality and sustainability?

    The establishment is a member of Relais & Châteaux, which implies commitments to quality, gastronomy, and responsible hospitality.

  • How does the hotel incorporate local cuisine and seasonal products?

    Le Chambard highlights local and seasonal products in its restaurants, promoting short supply chains and Alsatian terroir.

  • Does the hotel take actions to preserve local heritage and reduce its environmental impact?

    The old buildings are renovated to provide comfort and energy efficiency while preserving architectural heritage.

The Concierge answers — Hôtel-restaurants Le Chambard - SPA

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between the hotel and the airport on the day of my arrival?

    The concierge can arrange a private transfer to or from the airports of Strasbourg, Basel-Mulhouse, or Zurich. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a taxi or VTC to visit the surrounding Alsace villages?

    The concierge can book a taxi or VTC for trips to Colmar, Riquewihr, Ribeauvillé, or the Wine Route. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge help me rent a car for my stay at Chambard?

    The concierge can advise and arrange for the rental of a suitable car, with pickup in Colmar or at the airport. Contact the concierge to confirm the arrangements for the day.

  • Can you provide information on the best train routes to reach Kaysersberg?

    The concierge can provide the most convenient train schedules and arrange a transfer from Colmar or Sélestat train stations. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a private driver for a day on the Wine Route?

    The concierge can arrange a private driver for the day to explore the Wine Route with ease. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can you reserve a table at La Table d’Olivier Nasti during my stay?

    Reservations are made through the concierge, who can check availability at La Table d’Olivier Nasti (2 Michelin stars) and optimise your service times.

  • Can the concierge take care of a reservation at the Winstub du Chambard?

    The concierge can reserve a table at the Winstub du Chambard, subject to opening hours and availability. Contact the concierge to confirm the arrangements for the day.

  • Can I ask the concierge to organise a gourmet tasting menu?

    The concierge can organise a tasting menu with wine pairings and adjust the duration of the meal to fit your schedule. Contact the concierge to confirm the arrangements for the day.

  • Can you manage special dietary requests or allergies with the restaurants at Chambard?

    The concierge can notify the restaurant of your specific dietary needs and suggest suitable options, within the Chef's capabilities.

  • Can the concierge recommend and book other gourmet restaurants in the area?

    It is recommended to go through the concierge for recommendations and reservations at other gourmet restaurants in Kaysersberg or Colmar.

Spa Bookings

  • Can you book a treatment or massage at the Chambard spa before my arrival?

    Reservations are made through the concierge, who can secure a slot for massages or treatments at the Chambard spa based on availability.

  • Is it possible to create a customised spa programme for a long weekend?

    The concierge can organise a wellness programme over several days, combining pool access, sauna, hammam, and personalised treatments.

  • Can you indicate the best times to enjoy the spa and the pool?

    The concierge can provide information on the spa hours, access to the infinity pool and facilities, and suggest the best time based on your schedule.

  • Can the concierge organise couple's spa treatments for a romantic stay?

    The concierge can book couple's treatments and prepare special touches in the spa area according to your wishes.

Excursions & Cultural Visits

  • Can you organise a guided tour of Kaysersberg Vignoble?

    The concierge can arrange a guided tour of Kaysersberg and its monuments, with a French or English-speaking guide.

  • Is it possible to book a wine tour on the Alsace Wine Route?

    The concierge can reserve excursions on the Wine Route, including tastings at partner estates. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge prepare a tour of the most beautiful Alsatian villages?

    The concierge can suggest itineraries to explore Colmar, Riquewihr, Ribeauvillé, and the classified villages, with or without a guide.

  • Can you help me plan cultural visits around Kaysersberg?

    The concierge can advise on museums, castles, and cultural sites nearby and organise the necessary reservations.

Special Occasions

  • Can you prepare a romantic surprise in the room for a wedding anniversary?

    The concierge can organise a romantic room decoration with flowers, champagne, and personalised touches. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to organise a birthday celebration at the Chambard restaurant?

    The concierge can coordinate a personalised cake, candles, and a special table at the restaurant to celebrate a birthday.

  • Can the concierge assist me in organising a marriage proposal at Chambard?

    The concierge can assist in organising a marriage proposal by reserving a restaurant, a suite, or a suitable private space.

Shopping & Luxury Services

  • Can you recommend places to buy gourmet products and Alsace wines?

    The concierge can recommend wine shops, local produce stores, and prestigious houses in Alsace, and arrange private tours.

  • Is it possible to have a personal shopper for a day of high-end shopping?

    The concierge can organise a personal shopper service in Colmar or Strasbourg, depending on local availability.

Family Activities

  • Can you suggest family activities around Kaysersberg for a weekend?

    The concierge can suggest child-friendly activities, such as animal parks, easy trails, or fun visits in the region.

  • Can the concierge organise a day at the Alsace Christmas markets?

    The concierge can organise a visit to the Alsace Christmas markets during the winter season, with a family-friendly itinerary and suitable transport.

Personalized Experiences

  • Can you design a stay entirely dedicated to gastronomy at Chambard?

    The concierge can create a tailor-made gastronomic stay centred around Olivier Nasti's cuisine, including meals, workshops, and visits to producers.

  • Is it possible to organise a private tasting of Alsace wines from the hotel?

    The concierge can organise a private wine tasting experience, including a guided tasting and exploration of the surrounding vineyards.

  • Can you prepare a customised programme combining spa, walks, and gastronomy?

    The concierge can plan a wellness and discovery programme, combining spa treatments, walks in the vineyards, and meals at the various restaurants of the establishment.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits