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Palace · Paris · Île-de-France

Hôtel The Peninsula Paris

Palace

19 avenue Kléber, 75116 Paris

4.74.7/53,952 reviews · Google rating
  • Distinction Palace — Atout France
  • 200 chambres et suites
  • 2 étoiles Michelin
  • The Peninsula Spa

Palace 5-star in Paris, 345 m from the Arc de triomphe, featuring a 2-Michelin-starred restaurant, indoor pool and 24-hour concierge.

Is Hôtel The Peninsula Paris a palace hotel?

Yes. Hôtel The Peninsula Paris holds the official Palace distinction in France.

It is a five-star hotel a short walk from the Arc de Triomphe, with rooms, suites, restaurants and a spa.

How much is a night at Hôtel The Peninsula Paris?

Rates vary by season, room or suite category, and booking conditions.

For an exact stay price, check your dates or contact the Concierge for the available options.

What restaurants are at Hôtel The Peninsula Paris?

The hotel has three dining venues: Le Rooftop, L’Oiseau Blanc and LiLi.

L’Oiseau Blanc serves creative cuisine and holds two Michelin stars. LiLi focuses on Cantonese cuisine.

A word from the Concierge

Hôtel The Peninsula Paris through the Concierge's eyes

At the corner of Avenue Kléber, the discreet elegance of a 19th-century building asserts itself with restraint. Just steps from the Arc de Triomphe, this renowned establishment represents a central destination for exploring the City of Light. Its 200 rooms — including 93 generously proportioned suites — reveal the comfort of a Parisian palace, rooted in history and innovation. The meticulously restored Haussmannian façade and modernised interiors testify to a successful alliance between heritage and modernity, while the Michelin-starred restaurants and the 1,800 m² spa add a unique dimension to the experience.

Why choose Hôtel The Peninsula Paris?

Hôtel The Peninsula Paris is an exceptional address in Paris (Île-de-France), chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Distinction Palace — Atout France
  • 200 chambres et suites
  • 2 étoiles Michelin
  • The Peninsula Spa
  • Conciergerie 24/24
  • Service voiturier

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Wellness

3
  • Spa
  • Indoor pool
  • Fitness centre

Dining

3
  • Michelin-starred restaurant
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Pets allowed

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Private parking
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Peninsula Time: Flexible Check-in/Check-out

    Enjoy unparalleled flexibility with the "Peninsula Time" initiative, exclusive to the hotel. Check in as early as 6 AM and check out as late as 10 PM at no extra cost, subject to availability. This service allows you to experience Paris at your own pace, whether you're arriving early morning or extending your stay into the evening.

    IncludedIncluded in your stay

  • Exclusive Rooftop Dining Experience

    Book an exclusive table on the Rooftop for a unique dining experience with panoramic views of the Arc de Triomphe and Parisian rooftops. Enjoy a specially curated menu by chef David Bizet, highlighting seasonal ingredients and gourmet creations. An intimate experience to celebrate a special occasion or simply indulge in the beauty of the City of Light.

    Booking requiredReservation required

  • Cantonese Cooking Workshop at LiLi

    Discover the secrets of Cantonese cuisine with an exclusive workshop at LiLi restaurant. Under the guidance of expert chefs, learn to prepare iconic dishes such as dim sum using traditional techniques. The workshop concludes with a convivial tasting of the creations, paired with rare teas.

    Booking requiredReservation required

  • Signature Spa Ritual at The Peninsula Spa

    Indulge in an exclusive treatment ritual at The Peninsula Spa, designed to revitalise both body and mind. This 90-minute programme combines modern massage techniques with products from a renowned French cosmetic house. The experience also includes access to the indoor pool and fitness centre to extend this moment of relaxation.

    Booking requiredReservation required

  • Private Helicopter Flight Over Paris

    Experience a unique aerial adventure with a private helicopter flight departing from a Parisian heliport. Marvel at breathtaking views of the Seine and iconic landmarks such as the Eiffel Tower and Notre-Dame Cathedral. A glass of champagne awaits you upon your return to the hotel to extend this exceptional moment.

    Booking requiredReservation required

  • Private Champagne Tasting

    Take part in a private tasting session led by a renowned sommelier, showcasing Grand Cru champagnes. Explore the art of tasting and uncover the nuances of grape varieties and terroirs that define these exceptional vintages. An ideal experience for sparkling wine enthusiasts.

    Booking requiredReservation required

Restaurants & bars

3 on-site dining venues, including 2 Michelin stars.

  • Le Rooftop

    Restaurant

    Chef: David Bizet
    Chef: David Bizet

  • L'Oiseau Blanc

    2 Michelin stars

    Creative

    Chef: David Bizet
    Chef: David Bizet

  • LiLi

    Cantonese

Spa & wellness

The Peninsula Spa

The Peninsula Spa at The Peninsula Paris features an indoor pool and a fitness room.

Facilities & treatments

  • Indoor swimming pool
  • Fitness center
Practical information

The concierge’s word — A good option if you want to combine a few laps in the indoor pool with a fitness session.

In the press

Awards & recognitions

Official distinctions and recognitions awarded to this property.

Distinctions & affiliations

Brand
The Peninsula Hotels
Labels & distinctions
Palace (distinction Atout France)since 2014

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Year opened
1903 (Wikidata)
Architect
Armand Sibien (Wikidata)

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are welcome at no extra charge.

Pets are allowed on request. Charges may be applicable.

Wi-Fi

Complimentary Wi-Fi in public spaces; in-room access available as a paid option.

Location & access

Address: 19 avenue Kléber, 75116 Paris

Map showing the location of Hôtel The Peninsula Paris
© Mapbox · © OpenStreetMapView on the map

View on the map

Google listing

Getting there

  • Metro Charles de Gaulle — Étoile (Métro 6)
    69 m · 1 min walk
  • Metro Kléber
    101 m · 1 min walk
  • Metro George V
    113 m · 1 min walk
  • Metro Argentine
    173 m · 2 min walk

Guest reviews

4.7 / 5 · 3,952 reviews

5/5Andrew

14:31 The Peninsula Paris is everything you could hope for in luxury hospitality, and then some. I highly recommend it for a stay in Paris. We went with friends and had a wonderful time from start to finish. The rooms…

5/5Saeed Alkuwari

Just got back from an amazing stay at The Peninsula Paris with my family, and I have to say, we loved every minute of it! Cleanliness: The place was spotless! You could really tell they care about keeping everything…

5/5Gerald H.

I do not really know where to start as the Peninsula Paris is one of the few places in Paris where Palace service is combined with an elegant and friendly service. Their product is one of the finest you can find in the…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 10 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Arc de triompheCultural site

    345 m · 4 min walk

    Cultural site a four-minute walk away, known for its architecture and history.

    Practical information

    The concierge’s word — A 4-minute walk away, the Arc de triomphe makes an ideal cultural break if you’re in the mood for architecture and a bit of history between plans.

  • Reiffers Art CenterCultural site

    663 m · 8 min walk

    Cultural center an eight-minute walk away, dedicated to contemporary art and cultural innovation.

    Practical information

    The concierge’s word — An 8-minute walk away, Reiffers Art Center offers a contemporary break, ideal if you're in the mood for current art and cultural innovation.

  • Le Palais de Tokyo en familleMuseum

    743 m · 9 min walk

    Contemporary art museum a nine-minute walk away, dedicated to current artistic creation.

    Practical information

    The concierge’s word — A 9-minute walk away, Le Palais de Tokyo en famille makes an ideal cultural break with children curious about contemporary artistic creation.

  • YoyoCultural site

    787 m · 9 min walk

    Cultural site a nine-minute walk away, featuring a varied program of artistic and cultural events.

    Practical information

    The concierge’s word — For a cultural break close by, head to Yoyo, a 9-minute walk away, especially if you enjoy varied artistic programming.

  • Cathédrale de la Sainte-Trinité - Église Orthodoxe RusseCultural site

    1.1 km · 14 min walk

    Russian Orthodox church 1.1 km away, providing insight into religious architecture and Orthodox culture.

    Practical information

    The concierge’s word — For a cultural break, stop by this Russian Orthodox church for a glimpse of religious architecture and Orthodox culture.

  • The Pagoda ParisCultural site

    1.2 km · 15 min walk

    Cultural site 1.2 km away, providing an immersion in art and history.

    Practical information

    The concierge’s word — For a cultural break between art and history, The Pagoda Paris works well for a solo visit or for two, when you feel like changing pace.

  • Bibliothèque Germaine TillionCultural site

    1.2 km · 15 min walk

    Cultural site 1215 meters away, providing access to a vast collection of books and resources.

    Practical information

    The concierge’s word — If you’re in the mood for a quiet break in Paris, Bibliothèque Germaine Tillion is ideal for browsing, reading, or working for a while.

  • Musée de la ContrefaçonMuseum

    1.2 km · 15 min walk

    Museum located 1240 meters away, dedicated to exploring the phenomenon of counterfeiting through various exhibitions.

    Practical information

    The concierge’s word — If you're in the mood for something different, this museum offers a curious break exploring counterfeiting and its many facets.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Kok PingRestaurant

    530 m · 6 min walk

    Restaurant a six-minute walk away, offering a varied cuisine in a friendly setting.

    Practical information

    The concierge’s word — Kok Ping, a 6-minute walk away, is a good pick for a simple, convivial meal when you want variety without going far.

  • Tse YangRestaurant

    552 m · 7 min walk

    Restaurant a seven-minute walk away, offering refined Asian cuisine.

    Practical information

    The concierge’s word — For a refined dinner without going far, Tse Yang offers an elegant Asian interlude just a 7-minute walk from the hotel.

  • La Maison de l'AubracRestaurant

    856 m · 10 min walk

    Restaurant 856 meters away, offering traditional French cuisine.

    Practical information

    The concierge’s word — For a Parisian break centered on traditional French cuisine, La Maison de l’Aubrac works well for a straightforward lunch or dinner.

  • La Cantine RusseRestaurant

    866 m · 10 min walk

    Restaurant 866 meters away, offering Russian cuisine.

    Practical information

    The concierge’s word — La Cantine Russe is a nice option if you're in the mood for a Russian-flavoured dinner without leaving Paris.

  • Le Bistrot de PékinRestaurant

    1.0 km · 13 min walk

    Restaurant 1044 meters away, offering Asian cuisine in a friendly atmosphere.

    Practical information

    The concierge’s word — Le Bistrot de Pékin is a nice option for a relaxed dinner with Asian cuisine in a friendly atmosphere.

  • Le Chalet du 8èRestaurant

    1.1 km · 14 min walk

    Restaurant a fourteen-minute walk away, offering traditional French cuisine.

    Practical information

    The concierge’s word — For a relaxed lunch or an easy dinner, Le Chalet du 8è offers a traditional French dining break, a 14-minute walk away.

Places to visit nearby

The sights, landmarks and walks I recommend around Hôtel The Peninsula Paris — each place has its own detailed guide.

What’s happening during your stay

The dates I slip into my guests’ programme in Paris — concerts, exhibitions, festivals a few steps from Hôtel The Peninsula Paris.

My tip: book concert tickets seven days ahead.

  • Event

    La meilleure baguette de Paris

    Open year-round

    Paris 6e Arrondissement · 3.8 km

    Competition to find the best baguette in Paris, taking place in the 6th arrondissement throughout 2026.

    View official source

  • Event

    Éternelle Notre-Dame

    Open year-round

    Paris · 2.8 km · From 30.99 €

    The immersive experience Éternelle Notre-Dame takes place beneath the cathedral's forecourt, offering a virtual reality exploration of this iconic monument of French heritage, from January 1 to December 31, 2026.

    View official source

  • Event

    Marché Marcel Noutary

    Open year-round

    Rueil-Malmaison · 8.6 km

    Marcel Noutary market in Rueil-Malmaison, open from 1 January to 31 December 2026, where visitors can interact with local producers and artisans.

  • Event

    Marché du Kremlin-Bicêtre

    Open year-round

    Le Kremlin-Bicêtre · 8.5 km

    Kremlin-Bicetre market taking place throughout 2026, featuring a variety of fresh produce, vegetables, meats, and fish in a friendly atmosphere.

    View official source

  • Event

    Marché Léo-Lagrange

    Open year-round

    Villejuif · 9.0 km

    Léo-Lagrange market in Villejuif, open from January 1 to December 31, 2026, offers fresh produce, vegetables, meats, and fish in a friendly atmosphere.

    View official source

Around the hotel

Our full Paris guide

Explore Paris, the City of Light, blending history, lifestyle, gastronomy, and palaces at the heart of French culture.

Read the Paris guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Can I check in early?

    Check-in is from 3:00 PM and check-out until 12:00 PM. An early check-in can be requested subject to availability.

  • Is late check-out possible?

    Late check-out may be granted depending on hotel occupancy. The request must be confirmed by reception on the day of departure.

  • Is the reception open all night?

    The hotel accepts arrivals 24/7 thanks to its continuously open reception. It is advisable to indicate the arrival time when booking.

Location & Access

  • Where is The Peninsula Paris located?

    The hotel is located at 19 avenue Kléber, in the 16th arrondissement of Paris, near the Arc de Triomphe. The address is central for leisure and business stays.

  • Which metro station is closest?

    Kléber station is indicated as 1 minute away on foot and Charles de Gaulle–Étoile is 5 minutes away. The location facilitates travel by metro.

  • What is the distance between the hotel and the airport?

    Orly Airport is approximately 16.8 km away and Roissy-Charles de Gaulle is about 24.3 km away. Travel time depends on traffic and mode of transport.

Rooms & Amenities

  • What types of rooms are available?

    The rooms are air-conditioned and the hotel offers rooms, suites, and twin beds. The exact amenities vary according to the reserved category.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available free of charge in the establishment. The connection is also accessible in common areas.

  • Do the rooms have a tea/coffee tray?

    A tea/coffee tray is provided in the rooms according to the amenities described by booking platforms. The provision may vary according to the room category.

Included Services

  • What type of breakfast is offered?

    Breakfast is offered in continental, Asian, American, and à la carte versions. Expedia indicates a paid English breakfast of approximately 74 EUR per person.

  • Does the hotel offer a concierge service?

    A concierge service is available at the hotel. The reception also offers luggage storage and private check-in/check-out.

  • Is there a space to work or hold a meeting?

    A business centre is available on-site. The hotel also has meeting and banquet spaces.

Dining

  • Does the hotel offer multiple restaurants?

    The hotel offers three restaurants: Le Lobby, L’Oiseau Blanc, and LiLi. The offerings range from all-day dining, gourmet, to Asian cuisine.

  • Is the hotel's rooftop open to the public?

    The rooftop is open daily from 17:00 to 01:00 according to the official website. Drinks are offered in a panoramic setting.

  • Where can I view the menu for the Peninsula Paris restaurant?

    The menu and offerings change according to the restaurants and the season. Reservations are recommended during peak hours.

  • What is the price of a brunch at the Peninsula Paris?

    The brunch does not appear with a confirmed unique price in the sources consulted. Please contact the concierge to confirm the current arrangements.

  • How much does the brunch at Mamounia cost?

    The price of the brunch depends on the restaurant, the day, and the chosen package. The sources consulted do not provide a confirmed single rate for this service.

Spa & Wellness

  • What wellness facilities are available at the spa?

    The spa includes a wellness area, massages, a hammam, a sauna, a hot tub, and a relaxation area. A fitness centre is also available.

  • Does the hotel have a pool?

    An indoor pool is available at the hotel. Booking mentions an indoor pool of 22 metres.

  • Can wellness treatments be booked in advance?

    Spa treatments and wellness packages are offered. Times and availability must be booked in advance.

Activities & Leisure

  • Is there a gym at the hotel?

    The hotel offers a fitness centre and fitness classes. A personal trainer is also mentioned by Booking.

  • Can bicycles be rented on-site?

    Bicycle rental is among the activity services. Availability depends on the equipment of the day.

  • What visits can be made on foot from the hotel?

    The hotel is close to the Arc de Triomphe and the Champs-Élysées, making it easy to walk and visit. The main museums and luxury districts are also easily accessible.

Family & Kids

  • Does the hotel accept families with children?

    Children are welcome. Expedia states that children up to 11 years old can stay for free using existing beds.

  • Can we request a baby cot or an extra bed?

    Free baby cots are available upon request. Extra beds may be offered for an additional charge.

  • Are there specific services for children?

    Children's facilities and activities are not detailed in the consulted sources. Please contact the concierge to confirm the arrangements for the day.

Pets

  • Are pets allowed at Hôtel The Peninsula Paris?

    Pets are not allowed at Hôtel The Peninsula Paris according to the booking information consulted. Alternative accommodation for pets must be arranged.

  • Does the hotel offer a pet sitting service?

    No pet sitting service is indicated in the consulted sources. Please contact the concierge to confirm the arrangements for the day.

Accessibility

  • Is the hotel suitable for people with reduced mobility?

    The hotel indicates accessible facilities such as an elevator and 24-hour reception, but detailed accessibility features are not specified in the consulted sources. Please contact the concierge to confirm the arrangements for the day.

  • Are there accessible rooms?

    Accessible rooms are not detailed in the consulted sources. Please contact the concierge to confirm the arrangements for the day.

  • Is there an elevator in the establishment?

    Common access areas and floors are served by an elevator according to the listed facilities. For specific needs, prior confirmation is recommended.

Billing & Policies

  • What is the hotel's cancellation policy?

    Cancellation conditions vary depending on the rate and booking channel. Flexible rates often allow for more lenient cancellations than prepaid rates.

  • Are there any tourist taxes to pay?

    The tourist tax is charged in Paris; Expedia indicates €15.93 per person per night, excluding children under 18 years old. The amounts may vary according to current regulations.

  • Does the hotel have parking?

    A valet parking service is available. Expedia indicates a fee of €70 per day for valet parking.

  • What payment methods are accepted?

    Payment depends on the rate booked and the booking channel. Credit cards are generally accepted at the hotel.

  • Who is the owner of The Peninsula Paris?

    The management network belongs to Peninsula Hotels and the Paris establishment is operated under this luxury brand. The sources consulted do not provide the name of a unique individual owner.

  • How much does a night at the Peninsula cost?

    Pricing varies greatly depending on the dates and the booking channel. KAYAK and Expedia show nightly prices often exceeding €1,000, with variations according to the season.

  • What is the price of a night at the Peninsula Paris?

    The palace charges for rooms at high luxury levels and rates fluctuate according to demand. The sources consulted display very variable prices depending on the period.

  • Are airport transfers offered?

    The airport transfer service is not detailed with a single public rate in the sources consulted. Please contact the concierge to confirm the arrangements for the day.

  • Who is the head of The Peninsula Paris?

    The public head of the establishment is not identified in the sources consulted. The hotel is part of Peninsula Hotels, an international luxury hotel group.

  • Who owns Peninsula?

    The Peninsula Hotels group operates the Peninsula brand internationally. The sources consulted do not provide a single individual owner for the brand.

  • What is the price of a night at Meurice?

    The rate for a night at Meurice is not covered by the sources for this request. Please contact the concierge to confirm the arrangements for the day.

Sustainability

  • Is the Peninsula a palace?

    The hotel is a 5-star palace. Booking rankings and official sources confirm its positioning in the Parisian luxury hotel sector.

  • Does the hotel communicate specific ecological commitments?

    No detailed environmental information appears in the sources consulted. Please contact the concierge to confirm the current arrangements.

  • Does the hotel have concrete actions to reduce its impact?

    The practices of sorting, energy saving, or plastic reduction are not detailed in the sources consulted. Please contact the concierge to confirm the current arrangements.

The Concierge answers — Hôtel The Peninsula Paris

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between the airport and the hotel?

    The concierge can organise a private transfer with a driver, in a sedan or van depending on the number of passengers. Availability and pricing are confirmed at the time of request.

  • Is it possible to book a VTC for a departure at any time?

    The concierge can book a VTC for early morning departures or late arrivals. A time confirmation is recommended before the journey.

  • Do you offer a personalised welcome upon arrival?

    The concierge can arrange a personalised welcome upon arrival and coordinate the handling of luggage. The exact arrangements depend on the time and terminal.

  • Can a car seat be arranged for a journey with a child?

    The concierge can organise a transfer with a child seat upon request. The request must be made in advance to ensure availability.

  • Can a transfer to the nearest train station be arranged?

    The concierge can book a round trip transport to Parisian train stations. Train schedules and traffic are taken into account to adjust the pickup.

Restaurant Reservations

  • Can you reserve a table at the hotel restaurant?

    The concierge can reserve a table in the hotel restaurants according to the availability of the desired service. Last-minute requests depend on the crowd.

  • Is it possible to obtain a reservation for a late dinner?

    Reservations for a late dinner can be requested from the concierge. Confirmation depends on the opening hours of the chosen restaurant.

  • Can you organise a discreet business lunch?

    The concierge can arrange a business lunch in a quieter or private setting depending on availability. Confidentiality needs should be indicated in advance.

  • Can dietary allergies be reported before the meal?

    The concierge can assist with specific dietary requests to the restaurant. Restrictions must be communicated before arrival.

  • Can you check availability for a brunch?

    The concierge can check available slots for a brunch or tea time. Some slots are in high demand on weekends.

Spa Bookings

  • Can you book a massage at the spa?

    The concierge can book a treatment at the spa according to the desired time slot and practitioner. High-demand hours should be anticipated.

  • Is it possible to book a couple's treatment?

    The concierge can coordinate a couple's session if the spa has an appropriate time slot available. Confirmation depends on the day's availability.

  • What spa treatments are suitable for deep relaxation?

    The concierge can indicate treatments compatible with a specific wellness request. A medical opinion is necessary for particular situations.

  • Can you book a spa slot in the evening?

    The concierge can confirm the spa's hours and reserve a quiet time slot. Evening and weekend slots are often the most sought after.

Excursions & Cultural Visits

  • Can you organise a private tour of the monuments in Paris?

    The concierge can organise a private tour of the main Parisian monuments. The itinerary is adjusted according to the desired duration.

  • Can you book a cultural outing with skip-the-line tickets?

    The concierge can plan a museum outing with optimised ticketing and timings. Advance reservations are recommended for popular exhibitions.

  • Do you help organise a half-day sightseeing programme?

    The concierge can recommend a shopping and cultural itinerary in the 16th arrondissement and around the Champs-Élysées. Durations are adapted to the pace of the stay.

Special Occasions

  • Can you prepare a surprise for a birthday?

    The concierge can prepare a surprise in the room for a birthday or celebration. Decorative requests should be specified in advance.

  • Can flowers or a bottle be delivered to the room?

    The concierge can coordinate a bouquet of flowers, a bottle, or a personalised gesture. Delivery times depend on the chosen provider.

  • Can you organise a personalised romantic stay?

    The concierge can assist in organising a special request for a honeymoon or romantic stay. Details should be defined before arrival.

Shopping & Luxury Services

  • Can you recommend luxury boutiques nearby?

    The concierge can recommend luxury boutiques nearby and arrange for a chauffeur service. The route depends on the brands sought.

  • Is it possible to arrange transport for my purchases?

    The concierge can organise delivery or transport for large purchases. Prior coordination with the retailer is preferable.

Family Activities

  • Can you suggest activities suitable for a family with children?

    The concierge can suggest family-friendly activities suitable for the children's ages. Options vary depending on the weather and available time.

  • Can you book a family outing with suitable dining?

    The concierge can assist in booking a family-friendly restaurant or one with minimal wait times. Requirements for high chairs or children's menus should be specified.

Personalized Experiences

  • Can you create a customised itinerary for my stay?

    The concierge can create a customised itinerary based on the interests of the stay. Requests should be made with the desired timings.

  • Is it possible to arrange an exclusive private experience?

    The concierge can coordinate a private experience with a guide, chauffeur, or dedicated reservation. Feasibility depends on the notice period.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.

        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.

        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.

        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.

        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.

        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits