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5★

Hakone Ginyu

100-1 Miyanoshita, Hakone, Ashigarashimo District, Kanagawa 250-0404, Japon, Hakone

Hotel 5-star in Hakone, Japan, in the heart of Hakone, featuring a private in-room onsen, modern ryokan stay and 24-hour concierge.

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Charming Hakone Ginyu Hakone

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Charming Hakone Ginyu Hakone

About

Located in Hakone, Japan, Hakone Ginyu is a five-star hotel offering a unique experience. Nestled in a natural setting, this property provides a soothing atmosphere. It is near the famous hot springs of the area, perfect for relaxation enthusiasts. The surrounding landscape adds to the charm of this hotel, which combines tradition and modern comfort.

Hakone Ginyu stands out for its zen ambiance and quality services. Travelers appreciate the tranquility of the place and the warm hospitality of the staff. This hotel is ideal for those seeking a relaxing getaway, away from urban hustle. The interior decoration reflects traditional Japanese style, creating a harmonious and welcoming atmosphere.

Before planning your stay, know that Hakone Ginyu is well-suited for couples and travelers in search of serenity. Peak season periods may lead to increased crowds, so booking in advance is advisable. The proximity to local attractions also allows for easy exploration of Hakone's natural beauty.

_My tip from the Concierge: consider booking a spa treatment to fully enjoy your wellness experience._

History & sense of place

In Hakone, the idea of a deeply restorative stay cannot be separated from the region’s wider history. For centuries, this mountainous area has been associated with hot springs, travel stopovers and a distinctly Japanese culture of retreat, where one comes less to accumulate activities than to recover a more measured rhythm. Hakone Ginyu belongs to that tradition: not merely as a hotel, but as an address conceived in the spirit of the contemporary ryokan, with enough modern comfort to make the experience seamless without diluting its character.

What makes the property compelling is precisely this balance. On one side, a clearly legible Japanese sensibility in the volumes, the restraint of the lines, the use of wood, natural materials and light. On the other, a high-end approach to hospitality that meets the expectations of an international traveller: attentive service, preserved privacy, easy circulation and an atmosphere of quiet. Nothing here appears to chase effect for its own sake. Luxury is expressed instead through the care given to the setting, the way the architecture engages with the landscape, and that sense of withdrawal which feels especially valuable after the intensity of Tokyo or a more fast-paced journey through Japan.

Hakone Ginyu also speaks to a particular idea of Japanese travel: that of a pause in which one willingly slows down. A stay here often takes on the shape of a discreet ritual. You arrive, leave behind the tempo of stations, transfers and obligations, and enter a space where time seems to expand. Mountain views, proximity to Hakone’s famed hot springs, the hotel’s zen atmosphere and interiors inspired by traditional Japanese style all contribute to that impression of renewed harmony between body and surroundings.

Rather than foregrounding monumental history or a fixed heritage narrative, the property seems to cultivate a living continuity. It belongs to that family of Japanese addresses that do not stage tradition theatrically, but make it inhabitable in the present. This is what gives substance to the oft-used idea of blending tradition with modern comfort: here it is felt in calming spaces, coherent aesthetics and a service culture designed around rest.

For European travellers in particular, this dimension matters. Hakone Ginyu is not a backdrop to be consumed; it is a rhythm to be entered into. One encounters the Japanese value of attention to detail not as display, but as a way of making a stay more serene. That is likely what gives the address its lasting appeal: it does not impose a spectacular story, but offers a setting that feels deeply attuned to Hakone and to its long-standing culture of thermal wellbeing.

The property and its setting

Hakone Ginyu is best understood through its setting. In Hakone, the landscape is never merely a backdrop; it actively shapes the stay. Wooded slopes, cooler mountain air than in the lowlands, the diffuse presence of volcanic activity and close ties to the region’s hot springs create an environment that naturally encourages retreat. The hotel makes the most of this by fostering a close relationship with the surrounding nature. The natural setting designed for relaxation, as noted in the brief, is not an abstract promise; it defines the very way one inhabits the place.

The architecture and shared spaces appear conceived to preserve that sense of breathing room. One imagines gentle transitions between indoors and outdoors, views opening onto the landscape, and materials that extend the tone of the site rather than compete with it. In a destination such as Hakone, this matters enormously: a successful stay is not only one in which one sleeps well, but one in which one gradually feels attuned to the terrain, the changing light and the relative quiet of the mountains. Here, the hotel’s zen ambience and calming atmosphere find their coherence in this dialogue with the outdoors.

Its location close to the hot springs is another defining element. Hakone is one of Japan’s major destinations linked to onsen culture, and staying in the area often means seeking a more direct relationship with thermal wellbeing. Even without planning many outings, simply being based in this environment alters one’s sense of time. Days organise themselves around simple gestures: contemplating, bathing, reading, taking a short walk, returning to stillness. The hotel seems particularly well suited to this desire for an escape centred on essentials.

The property will especially appeal to travellers who are not looking for constant activity, but for a form of quiet intensity. Couples, admirers of intimate addresses, travellers nearing the end of a Japanese itinerary, or guests wanting a pause away from the city will find an appropriate setting here. Luxury is not about display; it lies in the quality of the location, the feeling of being sheltered from noise, and the possibility of experiencing Hakone from a base that feels aligned with the local spirit.

It is also worth noting that Hakone remains a highly sought-after destination, particularly at certain times of year. Booking ahead is therefore advisable. Yet once on site, the prevailing impression is one of carefully curated retreat. Hakone Ginyu offers less a showcase of Hakone than a gentle way into it, allowing the landscape, the steam of the baths and the restrained elegance of the interiors to restore the contemplative dimension of travel.

Rooms, suites and the art of rest

At an address such as Hakone Ginyu, the room is not merely a private space; it is the centre of the experience. One comes here to sleep, certainly, but also to look out at the landscape, listen to the quiet and recover a slower relationship with time. The interiors inspired by traditional Japanese style, as noted in the brief, suggest spaces in which restraint takes precedence over ornament. This aesthetic is not minimalism in any cold sense; it seeks balance, clarity and visual comfort. The lines are likely understated, the materials chosen as much for their tactility as for their appearance, and the whole conceived to soothe rather than stimulate.

One of the great pleasures of staying in Hakone lies in that feeling of intimacy with nature. In rooms and suites, this ideally translates into a direct relationship with the outdoors, whether through a view, a terrace or simply generous openings onto the landscape. Even without decorative excess, a space can become deeply memorable when it admits the right light, leaves room for the eye to rest and allows the mountain setting to be felt without sacrificing comfort. It is this quality of experience, more than any overt display of luxury, that seems aligned with the spirit of the property.

The blend of tradition and modern comfort is especially meaningful here. In the best Japanese addresses of this kind, refinement often lies in fluidity: bedding designed for genuine rest, a bathroom that feels both functional and serene, contemporary amenities present without overwhelming the room, and a turndown service that prepares the space for evening with discretion. The brief specifically mentions daily housekeeping and turndown service, both signs of a hotel culture attentive to detail and to the rhythm of a stay. The aim is not to impress through accumulation, but to make each moment simpler and more comfortable.

The property seems particularly well suited to couples. The calming atmosphere, proximity to the baths, sense of retreat and care given to the interiors create a setting conducive to travelling as a pair, whether for a romantic escape, a pause within a longer journey or a stay devoted to rest. Solo travellers, too, may find great comfort here: the comfort of a space that asks nothing of them and allows reading, contemplation and silence.

What ultimately distinguishes the rooms at a place like Hakone Ginyu is their ability to become a refuge rather than mere accommodation. After a day spent exploring the region or enjoying the hot springs, one returns to them as one returns to a better pace. In a hotel world often tempted by visual overstatement, this kind of restraint feels especially valuable. It is a reminder that the true luxury of rest may depend on only a few things: beautiful light, calming materials, discreet service and the rare feeling of being exactly where one ought to be.

Dining, seasonality and quiet refinement

In Hakone, dining forms an essential part of the stay, even for travellers who do not come primarily for food. At a property such as Hakone Ginyu, one expects less a theatrical culinary performance than a cuisine in keeping with the place: attentive to the seasons, respectful of ingredients and served in a setting that extends the atmosphere of calm. As the brief does not provide detailed information about restaurants or a specific culinary signature, it is more accurate to speak here of an art of hospitality at table, rooted in the Japanese tradition of careful hosting.

The pleasure often begins in the morning. In such a soothing environment, breakfast takes on particular importance. It is not merely a meal before an outing, but a gentle way into the day. A view of the landscape, attentive service and an unhurried rhythm matter as much as what is on the plate. In the best addresses in Hakone, breakfast becomes a moment of re-centring, almost an extension of the bath or of contemplation. One finds here that Japanese idea that comfort arises from the harmonious sequencing of simple gestures.

Dinner, ideally, follows the same logic. After bathing, walking or travelling, the table should offer continuity rather than contrast. One looks for cuisine that is clear and precise, in which seasonality has a place, where presentation remains elegant without becoming performative, and where service accompanies without intruding. In a mountain setting shaped by hot springs, such restraint feels especially apt: it leaves the traveller room to savour, to slow down and to prolong the state of relaxation established by the property.

For an international clientele, this approach has considerable appeal. It allows guests to encounter a certain idea of the Japanese meal in a comfortable setting, without necessarily navigating the more formal codes of some urban dining rooms. Luxury then lies in the coherence of the whole: a peaceful décor, a respected tempo, discreet attention and flavours that support the stay rather than dominate it. It is a form of destination dining in the most understated sense.

Even without a precise inventory of the culinary offer, one can say that dining at a place like Hakone Ginyu contributes to the blend of tradition and modern comfort that defines the address. It answers a very contemporary desire—to eat well, in calm surroundings, without ostentation—while remaining connected to an older Japanese understanding of the meal as a form of care. For many travellers, these are precisely the moments that linger in memory: tea served at the right moment, dinner taken without haste, a clear morning facing the mountains. Here, gastronomy seems less concerned with impressing than with setting the emotional temperature of the stay.

Baths, spa and the culture of wellbeing

To speak of Hakone without speaking of wellbeing would be to miss the essential point. The region is internationally associated with its hot springs, and it is often this promise of deep relaxation that motivates a stay. Hakone Ginyu benefits precisely from this proximity to the onsen, a central element in the brief. In this context, the spa should not be understood as a mere additional facility, but as one of the keys to reading the property. The body regains a central place here, not in a logic of performance, but within a culture of release, warmth and recovery.

The Japanese thermal experience has a particular quality: it links physical care to a form of mental uncluttering. Immersing oneself in hot water, in a calm environment, with the landscape as horizon, produces an effect that goes well beyond immediate comfort. The heart rate slows, tensions ease and attention recentres. In a hotel defined by a zen ambience and a calming atmosphere, this dimension becomes even more powerful. The stay then organises itself around sequences that are simple yet deeply effective: bathing, resting, tea, reading, silence.

The advice already included in the short description—to reserve a spa treatment in advance—remains especially relevant. In hotels of this calibre, treatments often extend the effects of bathing through a more targeted approach, whether in the form of massage, relaxation or rituals inspired by local traditions and contemporary wellness expectations. Without inventing a specific treatment menu, it is entirely reasonable to say that booking ahead fits perfectly with the spirit of the place, especially for travellers who want their stay to become a genuine period of recovery.

What distinguishes wellbeing in Hakone from a more urban spa approach is its direct link to the territory. Here, relaxation does not stop at the treatment room; it begins in the mountain air, continues in the steam of the baths, settles in the quiet of the rooms and is confirmed in the regained slowness of meals. The natural setting itself acts as a treatment. The hotel appears to understand this by cultivating an atmosphere in which nothing interrupts that continuity.

For couples, this dimension is especially appealing, as it allows them to share an experience that belongs as much to travel as to restoration. For guests worn out by a dense itinerary, it offers a genuinely reparative pause. And for those discovering Hakone for the first time, it is perhaps the most fitting way into the spirit of the destination. More than a spa in the Western sense, Hakone Ginyu seems to offer immersion in a Japanese culture of wellbeing in which the quality of the setting, the warmth of the water and the discretion of service combine into a deeply soothing form of luxury.

Concierge & services

In high-end hospitality, the quality of a stay often depends on what is not immediately visible. Hakone Ginyu appears to belong to that category of addresses where service matters less through display than through consistency. The brief mentions several meaningful elements: 24-hour concierge, 24-hour front desk, daily housekeeping, turndown service, luggage storage, laundry, wake-up service and multilingual staff. Taken together, these services suggest a property attentive to the smoothness of a stay, which is particularly valuable in a retreat destination such as Hakone.

The presence of both concierge and front desk around the clock first provides a very concrete sense of reassurance. It allows for late arrivals, early departures, last-minute changes or simple requests to be handled without friction. On a Japanese itinerary that can involve train connections, luggage logistics and precise timings, that availability is a genuine comfort. Yet beyond the practical dimension, it also contributes to the overall atmosphere: that of a place where one feels discreetly looked after, without ever needing to over-summon the staff.

Daily housekeeping and turndown service reinforce this impression of quiet attentiveness. They structure the day without interrupting it, prepare the room for one’s return and preserve the order and serenity of private spaces. In a hotel chosen specifically for rest, this quality of upkeep is essential. It prevents any sense of neglect and allows the décor to retain its coherence from morning to evening.

Luggage storage and laundry, meanwhile, answer very practical needs of the contemporary traveller. For a stop in Hakone between two stages of a journey, being able to travel light, leave belongings before check-in or have garments properly cared for makes a real difference. These may seem modest services, but when well executed they materially improve the experience. The wake-up service, for its part, recalls a classic form of hospitality that remains useful for guests organising an early departure or onward connection.

Finally, the presence of multilingual staff deserves mention. In a Japanese destination sought out by an international clientele, this capacity facilitates dialogue, reduces uncertainty and makes the experience more relaxed. It also helps convey the spirit of the place, house customs and local recommendations more clearly.

In short, the services at Hakone Ginyu appear designed to support the experience rather than distract from it. That is an important distinction. The best service is not the kind that performs itself, but the kind that makes a stay simpler, gentler and more coherent. In a setting devoted to relaxation, such operational discretion becomes a form of luxury in its own right.

The art of living in Hakone

To stay in Hakone is to accept that a destination can be experienced through nuance. One does not come only to tick off sights, but to feel a particular quality of presence within the landscape. Easily reached from Tokyo, the region has long offered Japanese and international travellers a form of counterpoint: less speed, more air, a more direct relationship with the mountains, hot water and the seasons. Hakone Ginyu appears fully aligned with this local art of living, shaped by calm, contemplation and simple gestures.

Hakone’s first luxury is perhaps its rhythm. One can of course explore the area, enjoy its viewpoints, museums or panoramic routes, but the essential often lies elsewhere: in the way the day begins, in the time given to bathing, in the slowness of tea, in the pleasure of returning early to the hotel to watch the light change. It is a destination that rewards travellers able to leave room for emptiness, silence and the unexpected. In that context, a property defined by a zen ambience and calming atmosphere makes complete sense, because it does not compete with Hakone; it amplifies its qualities.

For couples, the destination has an obvious appeal. The natural setting, culture of wellbeing, softness of the interiors and possibility of withdrawing from the world create a stay suited equally to conversation and shared silence. Yet Hakone is not limited to a romantic imaginary. Solo travellers, admirers of reinterpreted Japanese tradition, or those simply seeking a pause between major cities can also find a rare form of balance here.

There is something profoundly Japanese in Hakone’s way of life: attention to the seasons, respect for transitions, and the value placed on what soothes rather than what clamours for attention. One then understands why interiors inspired by traditional Japanese style and the blend of tradition with modern comfort are not merely aesthetic claims. They respond to a broader culture in which dwelling, dining, bathing and landscape are conceived as parts of a single whole.

From Hakone Ginyu, this philosophy seems especially accessible. The hotel offers a coherent base from which to experience the region without agitation. One may choose to explore and then return to quiet, or conversely decide to live almost everything on site, making the stay itself the destination. That may be Hakone’s real privilege: allowing the traveller to rediscover a form of luxury less tied to accumulation than to the quality of attention. In a world saturated with stimuli, this way of inhabiting time has a singular value. Hakone Ginyu appears to be one of the most fitting settings for those seeking in Japan a pause of depth rather than a mere backdrop.

Book via MyConciergeHotel

Booking Hakone Ginyu through MyConciergeHotel means approaching the property with the right level of guidance. A stay in Hakone is not simply a matter of choosing a room: it often involves a wider itinerary, a travel rhythm, onward connections and, above all, a very specific expectation in terms of atmosphere. That is why editorial and concierge mediation makes particular sense here. It helps ensure that the address truly suits the way you travel: a couple’s escape, a wellness pause, a restorative stop after Tokyo or before continuing elsewhere in Japan.

One of the first advantages of a guided booking lies in clarity. Hakone attracts significant demand, and certain periods can be especially busy. Planning ahead is therefore essential, particularly if you wish to shape your stay around a specific moment, a particular season or a non-negotiable pace. Booking in advance also makes it easier to coordinate the different elements of the stay: arrival, departure, possible spa treatment, special requests, luggage arrangements or service preferences.

MyConciergeHotel’s role is above all to provide a qualitative reading of the property. In a digital environment saturated with contradictory reviews and standardised promises, it is useful to place the hotel back into its real context. Hakone Ginyu will appeal foremost to travellers drawn to calm, Japanese aesthetics, proximity to hot springs and a discreet form of luxury. Those seeking constant animation or an overt social scene may find it less compelling than those who value privacy, rest and coherence of setting. This distinction matters, because the right hotel is not necessarily the most visible one; it is the one that answers the intention of the journey exactly.

Booking through MyConciergeHotel also allows practical details to be approached with greater ease. In a destination such as Hakone, where logistics can require some anticipation, being guided in the preparation of the stay materially improves the experience. This is especially true if you want this stop to become a highlight of your time in Japan rather than a mere overnight pause.

Lastly, reserving this address through an editorial lens also means choosing a particular way of travelling: more informed, more attentive and less standardised. Hakone Ginyu is not about spectacular luxury; it speaks to those who recognise the value of a well-framed landscape, a bath taken at the right moment, discreet service and a room designed for rest. MyConciergeHotel is precisely there to support that kind of choice, prioritising the fit between place and traveller. For Hakone, it is likely the best way to turn a booking into a fully realised stay.

Signature experiences

Exclusive on-site programmes that define this property's character, beyond the room key.

  • Breakfast with a view

    In Hakone, mornings have a distinctive quality shaped by cooler air, soft light and a quietness city life often erases. Breakfast in this setting turns an everyday ritual into a defining travel moment. This experience is about finding the right pace: beginning the day slowly, looking out at the landscape, letting service unfold without haste, and entering Hakone through contemplation as much as through taste.

    Idéal en coupleIncluded in your stay
  • Onsen ritual and deep relaxation

    Hakone’s hot springs are central to the region’s identity. This experience invites guests to embrace the local culture of thermal bathing not as a simple activity, but as an art of release. Time spent in the water, followed by rest, helps slow both body and mind. It is often the moment when a stay truly changes register, when one stops merely visiting and begins genuinely inhabiting the place.

    Essentiel à HakoneIncluded in your stay
  • Pre-booked spa treatment

    To extend the benefits of bathing and shape the stay around genuine recovery, booking a treatment in advance is especially worthwhile. Whether massage, a relaxing ritual or a more focused wellbeing session, the value lies less in display than in the continuity a treatment brings to the overall experience. It is a simple way to turn Hakone Ginyu into a true retreat, particularly after several days of travel.

    À réserver à l'avanceReservation required
  • Tea, quiet and stillness

    Some properties lend themselves to activity; others reveal their character in the intervals between moments. At Hakone Ginyu, a simple tea pause can become an experience in its own right. Sitting down, watching the light shift, listening to the quiet and allowing time to regain a slower density forms part of the property’s discreet luxury. It is especially rewarding for travellers who want less to fill the day than to inhabit it fully.

    Included in your stay
  • A romantic escape in Hakone

    The hotel’s calming atmosphere, gentle interiors and Hakone’s natural setting create a particularly fitting backdrop for time as a couple. This experience is not built around a fixed programme, but around a sequence of well-judged moments: bathing, resting, an unhurried dinner and waking to the landscape. For an anniversary, honeymoon or simply the desire to reconnect away from urban pace, the property offers a deeply persuasive form of retreat.

    CouplesIncluded in your stay
  • A restorative pause after Tokyo

    For many travellers, Hakone provides the ideal counterpoint to the intensity of Tokyo. Staying at Hakone Ginyu turns that transition into a highlight of the journey. One finds space, quiet, the warmth of the baths and service designed to make the stay effortless. This experience is especially suited to guests wishing to rebalance a Japanese itinerary with a stop devoted to rest, without giving up the comfort level of a refined hotel.

    Parfait en itinéraireIncluded in your stay

Highlights

  • In Hakone, close to the hot springs
  • Natural setting designed for relaxation
  • Zen ambience with a calming feel
  • Interiors inspired by traditional Japanese style
  • A blend of tradition and modern comfort

Services & amenities

Wellness

  • Spa

Dining

  • Bar

Services

  • 24-hour concierge
  • Laundry service

Connectivity

  • Free Wi-Fi

Accessibility

  • Elevator

Other amenities

  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Massage treatments
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Rooms & suites

Room catalog coming soon.

Stay policies

Check-in & check-out

Check-in
From 14:00
Check-out
Until 11:00

Cancellation

Cancellation fee: From 3 days to 2 days before the stay: 30% / The day before the stay: 50% / The day of the stay: 100%.

Location & access

Address: 100-1 Miyanoshita, Hakone, Ashigarashimo District, Kanagawa 250-0404, Japon

Map showing the location of Hakone Ginyu
Map data © OpenStreetMap contributors · Tiles courtesy of the Wikimedia Foundation

View on the map

Less than 22 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Musée en plein air de HakoneTourist attraction
    1.1 km · 13 min walk
  • Chisuji FallsTourist attraction
    1.4 km · 17 min walk
  • Okada Museum of ArtTourist attraction
    1.6 km · 19 min walk
  • Hakone Craft HouseTourist attraction
    1.6 km · 20 min walk
  • Hakone Museum of ArtTourist attraction
    1.9 km · 23 min walk
  • Hiryu FallsTourist attraction
    3.0 km · 37 min walk
  • Yunosato-OkadaTourist attraction
    3.1 km · 38 min walk
  • OwakudaniTourist attraction
    3.7 km · 45 min walk

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Hakone Gora ParkPark
    1.7 km · 21 min walk
  • Nicolai Bergmann Hakone GardensGarden
    3.0 km · 36 min walk

Why book with MyConciergeHotel?

  • IATA-accredited agency

    GDS net rates negotiated directly, no intermediary, no markup.

  • APST financial guarantee

    Your payments are protected by the Association Professionnelle de Solidarité du Tourisme.

  • Secure 3DS2 payment

    Amadeus Payments — PCI DSS level 1, 3-D Secure strong authentication.

  • Data hosted in the EU

    Supabase Europe hosting — GDPR-compliant, your details are never resold.

  • Advisors 7 days a week

    A French-speaking team replies to your enquiries by email within 24 business hours.

Why choose Hakone Ginyu?

Hakone Ginyu is an exceptional address in Hakone, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 31 May 2026.

The Concierge's 5 top answers about this hotel

The questions my guests ask me most. Direct answers, no fluff.

  1. Does the hotel have parking facilities?

    The hotel has on-site parking, but spaces are limited. It is recommended to reserve in advance through the concierge to secure a spot.

    My tip : Signalez votre venue en voiture dès la réservation, les places sur site partent vite.

  2. What kind of breakfast is served?

    Hakone Ginyu offers an à la carte breakfast, which is not included in the room rate. Hours may vary, and room service is available.

  3. Is Wi-Fi available throughout the hotel?

    Yes, Wi-Fi is available for free throughout the hotel, including in the rooms and common areas.

  4. Are pets allowed at Hakone Ginyu?

    Pets are not allowed at Hakone Ginyu. For specific requests, please contact the concierge.

  5. How far is the hotel from the airport?

    The hotel is approximately 90 minutes by car from Tokyo Haneda International Airport. Transfers can be arranged upon request.

    My tip : Pour une arrivée tardive, faites organiser le transfert à l'avance, c'est plus fluide à la sortie de l'aéroport.

Frequently asked questions

Before your stay

  • Does the hotel have parking facilities?

    The hotel has on-site parking, but spaces are limited. It is recommended to reserve in advance through the concierge to secure a spot.

  • What kind of breakfast is served?

    Hakone Ginyu offers an à la carte breakfast, which is not included in the room rate. Hours may vary, and room service is available.

  • Is Wi-Fi available throughout the hotel?

    Yes, Wi-Fi is available for free throughout the hotel, including in the rooms and common areas.

  • Are pets allowed at Hakone Ginyu?

    Pets are not allowed at Hakone Ginyu. For specific requests, please contact the concierge.

  • How far is the hotel from the airport?

    The hotel is approximately 90 minutes by car from Tokyo Haneda International Airport. Transfers can be arranged upon request.

  • Does the hotel have a pool?

    No, the hotel does not have a pool. For aquatic activities, please consult the concierge for other nearby options.

  • Is early check-in available?

    Early check-in is subject to availability. It is advisable to contact the concierge in advance to check for options.

  • Are airport transfers offered?

    Airport transfers may be offered, but this depends on availability. Please contact the concierge for more details.

  • What is the hotel's cancellation policy?

    The cancellation policy varies depending on the rate and season. Generally, cancellation is free up to 24-72 hours before arrival. Contact the concierge for exact terms.

  • Are there any tourist taxes to pay?

    Yes, there is a local tourist tax to be paid on-site, and the amount may vary based on the number of nights and guests.

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