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5★ · Punta Maroma · Quintana Roo

Etéreo, Auberge Resorts Collection

Paseo Kanai 16, Solidaridad, 77730 Q.R., Mexique, Punta Maroma

4.84.8/5328 reviews · Google rating
  • Direct access to white-sand beaches
  • Views over the Caribbean Sea
  • Contemporary architecture rooted in nature
  • Wellbeing-focused atmosphere

Hotel 5-star in Punta Maroma, Mexico, in the heart of Punta Maroma, featuring sea views, direct beach access and contemporary architecture.

Where is Etéreo, Auberge Resorts Collection, in Mexico?

Etéreo is in Punta Maroma, on Mexico’s Caribbean coast.

The hotel has direct beach access, with sea views and a setting shaped around nature.

Is Etéreo, Auberge Resorts Collection, suitable for families with children?

Yes, it can suit families thanks to direct beach access and an easy resort rhythm.

Breakfast on a private terrace or outdoors, plus the beach concierge, also helps keep days simple with children.

Do Etéreo, Auberge Resorts Collection, rates include breakfast or an all-inclusive plan?

Terms vary depending on your dates and room category.

The safest option is to check the offer for your stay dates or contact the Concierge before booking.

A word from the Concierge

Etéreo, Auberge Resorts Collection through the Concierge's eyes

Etéreo, a 5★ hotel from the Auberge Resorts Collection, is located in Punta Maroma on the Caribbean coast of Mexico. This idyllic setting offers stunning sea views and direct access to white sandy beaches. The hotel stands out for its commitment to wellness and harmony with nature, creating a soothing atmosphere for all visitors. Honoured by Travel + Leisure World's Best Awards 2025, Etéreo attracts travelers seeking a unique experience. Guests appreciate the contemporary architecture of the hotel, which perfectly integrates into its surroundings. The common areas are designed to promote relaxation, while the luxury facilities meet the expectations of the most discerning guests. The overall atmosphere is serene, ideal for couples, families, or travelers seeking tranquility. Before you go, know that Etéreo is perfect for a relaxing getaway, away from the hustle and bustle. The best time to visit is from December to April when the weather is pleasant. Be sure to book your activities in advance to make the most of your stay. _My tip from the Concierge: don't forget to enjoy the water activities offered on-site to discover the beauty of the Caribbean Sea._

Why choose Etéreo, Auberge Resorts Collection?

Etéreo, Auberge Resorts Collection is an exceptional address in Punta Maroma (Quintana Roo), chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Direct access to white-sand beaches
  • Views over the Caribbean Sea
  • Contemporary architecture rooted in nature
  • Wellbeing-focused atmosphere
  • Recognised by the 2025 Travel + Leisure World's Best Awards

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

2
  • Spa
  • Yoga classes

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Beach access
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Massage treatments
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

5 on-site dining venues.

  • Itzam

    Restaurant

    Highlights

    • Maya-inspired
    • a Mexican restaurant for on-site dining with ocean views
    Practical information

    The concierge’s wordAt Itzam, settle in facing the ocean to fully enjoy this Mexican restaurant inspired by the Mayan world.

  • Poolside snack bar

    Bar

  • Mexicaans restaurant

    Restaurant

    Highlights

    • cozinha zeevruchten
    Practical information

    The concierge’s wordIf you enjoy seafood flavors, book Mexicaans restaurant: its zeevruchten cuisine makes it a reliable stop at Etéreo.

  • Che Che

    Restaurant

    Highlights

    • Japanese-accented
    Practical information

    The concierge’s wordAt Che Che, go for a table if you’re in the mood for a restaurant with Japanese accents, in Etéreo’s distinctive spirit.

  • El Changarro

    Bar

In the press

Distinctions & affiliations

Rankings
Travel + Leisure World's Best

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 21 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 23:30
Check-out
Until 12:00

Pets

Pets are welcome at no extra charge.

Pet amenities available

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Paseo Kanai 16, Solidaridad, 77730 Q.R., Mexique

View on the map

Official website

Google listing

Guest reviews

4.8 / 5 · 328 reviews

1/5N

Completely backwards hotel and staff. Gone are the days where you were served by the hotel and staff you paid for. This hotel seems more interested in reminding you how lucky you are to be their, then they are to…

5/5Charlie Melvoin

The most perfect stay for a friend’s 40th birthday celebration. I honestly can’t critique a single thing. The food was among the next Mexican I’ve ever had; the rooms are spacious and the bed + pillows extremely…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 6 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Stipchel por izamalHistoric landmark

    on site · 1 min walk

    Historical landmark just a one-minute walk away, providing insight into the region's cultural heritage.

    Practical information

    The concierge’s wordFor a short cultural break, just a 1-minute walk away, Stipchel por izamal offers a lovely glimpse into the region’s heritage.

  • Dolphin Discovery Playa del CarmenAquarium

    864 m · 10 min walk

    Amusement center 864 meters away, offering interactive experiences with dolphins.

    Practical information

    The concierge’s wordFor a playful break with family or as a pair, Dolphin Discovery Playa del Carmen offers interactive experiences with dolphins.

  • Capitán Memo Snorkel y SailingTourist attraction

    2.2 km · 4 min by car

    Capitán Memo Snorkel y Sailing, a tourist site offering snorkeling and sailing activities.

    Practical information

    The concierge’s wordFor an active break in Punta Maroma, Capitán Memo Snorkel y Sailing works well for a daytime snorkeling and sailing outing.

  • Granja JavierAquarium

    2.3 km · 4 min by car

    Aquarium located 2,334 meters away, providing an immersion into marine life.

    Practical information

    The concierge’s wordFor a calm interlude, Granja Javier offers an immersive look at marine life, ideal when you feel like changing pace.

  • Moneda MayaHistoric landmark

    2.8 km · 5 min by car

    Historical site located 2,785 meters away, providing insight into the cultural heritage of the area.

    Practical information

    The concierge’s wordFor a cultural break near Punta Maroma, Moneda Maya offers a simple, meaningful glimpse into the region’s heritage.

  • Parasailing en Punta MaromaTourist attraction

    2.8 km · 5 min by car

    Parasailing activity in Punta Maroma, providing a panoramic view of the sea and surrounding landscapes.

    Practical information

    The concierge’s wordFor a light break in Punta Maroma, this parasailing spot gives you an easy high-up moment with panoramic views of the sea and surrounding scenery.

  • Cabezos reefTourist attraction

    3.0 km · 5 min by car

    Cabezos reef, a tourist attraction providing opportunities for marine exploration and diving.

    Practical information

    The concierge’s wordIf you're after a marine break, Cabezos reef suits an outing focused on exploration and diving.

  • Bahía MaromaTourist attraction

    3.7 km · 6 min by car

    Bahía Maroma, a tourist attraction 3.7 km away, featuring coastal scenery and water activities.

    Practical information

    The concierge’s wordFor a seaside break, Bahía Maroma is well suited to a calm moment between coastal scenery and water activities.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Melipona Bee HiveGarden

    2.6 km · 4 min by car

    Garden located 2576 meters away, providing a natural space conducive to relaxation and wildlife observation.

    Practical information

    The concierge’s wordIf you're after a nature break, this garden is well suited for a quiet moment of relaxation and wildlife watching.

  • Puerta de Playa del Carmen.Park

    2.8 km · 5 min by car

    Park in Playa del Carmen, providing a natural space to relax and enjoy nature.

    Practical information

    The concierge’s wordFor a green break, head to Puerta de Playa del Carmen when you feel like slowing down and simply enjoying nature.

  • Figaro's beach(Playa de Figaro)Park

    3.1 km · 5 min by car

    Park at Figaro's beach, providing a natural space to relax and enjoy the outdoors.

    Practical information

    The concierge’s wordFor a nature break between plans, head to Figaro's beach: a simple setting to unwind and enjoy a quiet moment.

  • Club Náutico Riviera MayaMarina

    3.6 km · 6 min by car

    Club Náutico Riviera Maya, a marina providing facilities for various water sports activities.

    Practical information

    The concierge’s wordFor an active break in Punta Maroma, this marina is well suited to watersports plans in a simple, seaside setting.

  • Black cat's placeGarden

    4.6 km · 8 min by car

    Garden to visit, providing a natural space conducive to relaxation and contemplation.

    Practical information

    The concierge’s wordFor a quiet break, head to Black cat's place when you're craving greenery, relaxation, and a moment to simply unwind.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Etéreo, Auberge Resorts Collection?

    Check-in is generally in the afternoon and check-out is in the late morning. Contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    Early check-in is possible depending on room availability on the day of arrival. Contact the concierge to confirm the arrangements for the day.

  • Does the hotel offer late check-out?

    Late check-out may be granted upon request, depending on availability and possibly for an additional fee. Contact the concierge to confirm the arrangements for the day.

  • Is the hotel reception open 24/7 for late arrivals?

    The reception is open 24/7 and welcomes guests day and night, with a team dedicated to late or very early arrivals.

  • How does the check-in process work upon arrival at Etéreo?

    Check-in is done at the reception with the presentation of an ID and a credit card for guarantee. A guide is then assigned to accompany you during your stay.

Location & Access

  • Where exactly is Etéreo, Auberge Resorts Collection located in Mexico?

    Etéreo is located on Punta Maroma beach, between Playa del Carmen and Cancún, on the Caribbean coast of the Riviera Maya.

  • What is the nearest airport to Etéreo, Auberge Resorts Collection?

    Cancún International Airport is the closest, accessible by road from the hotel. Contact the concierge to confirm the arrangements for the day.

  • What is the distance between the hotel and the airport?

    Depending on the route, the distance by road between the hotel and Cancún International Airport is approximately 40 to 50 kilometres. Contact the concierge to confirm the arrangements for the day.

  • Are airport transfers offered?

    Airport transfers are offered through the concierge or hotel services, in a private vehicle and with flight tracking. Contact the concierge to confirm the arrangements for the day.

  • How do I get to Etéreo from Playa del Carmen or Cancún?

    Access is mainly by private car or taxi from Cancún or Playa del Carmen. The roads are well served along the Riviera Maya.

Rooms & Amenities

  • What types of rooms and suites are offered at Etéreo, Auberge Resorts Collection?

    The accommodations are luxurious studios, suites, and penthouses, with views of the gardens or the ocean, decorated with works by Mexican artists.

  • What amenities are found in the rooms (bed, bathroom, terrace)?

    The rooms generally feature comfortable king or queen beds, spacious bathrooms, walk-in showers, lounge areas, and terraces.

  • Do the rooms have a balcony or a private pool?

    Most accommodations offer a balcony or terrace, some with a private pool or plunge pool, depending on the category booked.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is available in the hotel and rooms, generally included in the stay, with coverage in common areas.

  • What in-room services (housekeeping, laundry, butler) are included?

    Daily housekeeping, laundry on request, and assistance from a butler are provided for each room.

Included Services

  • Does the hotel have parking?

    The hotel has private on-site parking, generally reserved for guests, with valet service according to luxury resort standards. Contact the concierge to confirm the day's arrangements.

  • What services and facilities are included in the room rate?

    The stay includes access to pools, the beach, the gym, and certain wellness programs or daily activities. Some experiences are at an additional cost.

  • Is a dedicated concierge service available at Etéreo?

    The concierge service is available to arrange transfers, restaurants, spa, and tailored activities throughout the stay.

  • Does the hotel offer room service?

    Room service is offered, with a menu of dishes and drinks that can be served in your suite or on your terrace.

  • Are meals included in the room rate at Etéreo?

    The rate generally does not include full meals, but some packages may include breakfast or dining credits. Contact the concierge to confirm the day's arrangements.

Dining

  • What type of breakfast is offered?

    The hotel offers several à la carte or menu breakfast options, featuring contemporary Mexican cuisine, international options, and wellness choices.

  • How many restaurants are there in the Etéreo hotel and what type of cuisine is served?

    Etéreo has on-site restaurants, including a focus on seafood, ceviche, and modern local cuisine.

  • Does the hotel have bars or lounges for evening drinks?

    Bars and lounges offer cocktails, wines, and non-alcoholic beverages, often with views of the sea or pool.

  • Are there dining options for special diets (vegetarian, gluten-free)?

    Vegetarian, vegan, or gluten-free options can be provided by the restaurants upon prior request. Please contact the concierge to confirm the day's arrangements.

  • What are the usual dining service hours at Etéreo?

    Dining service is available all day in the main restaurants, with extended hours for breakfast, lunch, and dinner.

Spa & Wellness

  • Is the Etéreo spa open every day?

    The hotel spa is open every day, featuring a treatment menu inspired by Mayan traditions and modern wellness practices.

  • Is there an age restriction for accessing the hotel spa?

    Guests under 18 years old are not admitted in the spa area, in order to maintain tranquility and the wellness experience.

  • What types of treatments are offered at the Etéreo, Auberge Resorts Collection spa?

    The spa offers massages, body treatments, energy rituals, and holistic experiences focused on relaxation and reconnection.

  • Does the hotel organise yoga or meditation sessions for guests?

    Yoga classes, meditation, or other wellness activities can be organised in the hotel's dedicated spaces. Please contact the concierge to confirm the day's arrangements.

  • Is there a gym or fitness area at Etéreo?

    A gym with modern equipment is available, allowing guests to maintain their fitness routine during their stay.

Activities & Leisure

  • Does the hotel have a pool?

    Yes, the resort offers several outdoor pools, including infinity pools with sea views and relaxation areas by the water.

  • Is the hotel located directly on the beach and is it equipped?

    Etéreo offers direct access to a sandy beach on Punta Maroma, with sun loungers and beach service.

  • What leisure activities are available near the hotel (parks, sea, nature)?

    Nature activities, marine excursions, and trips to nearby water parks such as Jungala Aqua Experience can be arranged.

  • Is the atmosphere of the Etéreo hotel more festive or calm and wellness-oriented?

    The atmosphere of the resort is described as serene, tranquil, and wellness-oriented, ideal for relaxation stays.

  • Does the hotel offer entertainment or special experiences in the evening?

    Depending on the season, cultural activities or signature experiences may be organised (workshops, ceremonies, themed evenings). Contact the concierge to confirm the day's arrangements.

Family & Kids

  • Is the Etéreo hotel suitable for a family stay with children?

    Families can stay at Etéreo, with spacious rooms suitable for them and a calm atmosphere; some areas, such as the spa, remain adults-only.

  • What activities are offered for families staying at Etéreo?

    Family activities can be organised, such as beach days, excursions, or workshops, depending on the children's ages. Contact the concierge to confirm the day's arrangements.

  • Is there a kids club or childcare services at the hotel?

    There is no mention of a structured kids club; support is rather personalised through the concierge and leisure teams. Contact the concierge to confirm the day's arrangements.

Pets

  • Are pets allowed at Etéreo, Auberge Resorts Collection?

    The policies regarding pets are not clearly detailed. Contact the concierge to confirm the day's arrangements.

  • Does the hotel offer specific services for dogs (beds, menus, walks)?

    No advertised programme specifically indicates services for dogs (beds, menus, walks). Contact the concierge to confirm the day's arrangements.

  • Are there additional fees if I come with a pet?

    The conditions for accommodating pets, the number allowed, and any additional fees must be confirmed before booking. Please contact the concierge to confirm the details on the day.

Accessibility

  • Does the hotel have rooms adapted for people with reduced mobility?

    Information on full accessibility (lifts, adapted rooms) is not publicly detailed. Please contact the concierge to confirm the details on the day.

  • Are the pools, restaurants, and common areas wheelchair accessible?

    Common areas are generally at ground level or accessible via adapted pathways, but specific facilities should be checked on-site. Please contact the concierge to confirm the details on the day.

  • Can the hotel assist in organising a stay for a person with a disability?

    Arrangements can be made for specific needs (proximity to lifts, assistance with mobility), upon prior request. Please contact the concierge to confirm the details on the day.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy varies depending on the rate, season, and booking channel. Please contact the concierge to confirm the details on the day.

  • Are there any local taxes to pay?

    Local taxes and service fees may be added to the room rate, as is common in resorts in Quintana Roo. Please contact the concierge to confirm the details on the day.

  • What payment methods are accepted to settle the stay at Etéreo?

    Payment is generally made by international credit card and sometimes in cash, depending on the hotel's and travel agent's conditions.

  • Do the prices at Etéreo vary according to the seasons and Auberge offers?

    Rates may vary depending on the season, special Auberge Resorts offers, and demand on the Riviera Maya.

  • Are there additional fees for activities, the spa, or bespoke experiences?

    Additional charges may apply for certain à la carte services, such as private excursions, spa treatments, or personalised experiences.

Sustainability

  • Does the Etéreo Auberge Resorts Collection hotel follow a sustainable and environmentally friendly approach?

    Etéreo promotes an environmentally respectful approach and local culture, particularly through its architecture and partnerships with Mexican artists.

  • How does the hotel value craftsmanship and local materials in its design?

    The materials used and the highlighting of local artisans reflect a commitment to resources and communities.

  • Is there a formal environmental programme (water, energy, waste management) at Etéreo?

    Public information does not detail a quantified environmental programme (energy, water, waste), but the philosophy of the place remains focused on respecting the site. Please contact the concierge to confirm the current arrangements.

  • Does the hotel encourage responsible tourism practices for its guests on the Riviera Maya?

    Responsible tourism practices, including respect for wildlife, flora, and local cultures, are encouraged in the resort's communications.

The Concierge answers — Etéreo, Auberge Resorts Collection

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Cancún airport and Etéreo, Auberge Resorts Collection?

    The concierge can organise a private transfer by car or SUV between Cancún airport and Etéreo, with personalised welcome and flight tracking. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a driver for the day to explore the Riviera Maya from the hotel?

    The concierge can book a driver for the day to visit Tulum, Playa del Carmen, or Valladolid, with a tailored itinerary and recommended stops. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge assist in organising a helicopter or private jet transfer to Etéreo?

    The concierge can coordinate helicopter or private jet transfers from Cancún or other cities, subject to availability and local regulations. Contact the concierge to confirm the arrangements for the day.

  • Can you book taxis or chauffeur-driven cars for our evening outings?

    The concierge can book taxis or chauffeur-driven vehicles for your outings to Playa del Carmen or nearby parks, with schedules tailored to your activities.

  • Can the concierge arrange our return journey for an early morning flight to Cancún?

    The concierge can advise on the best departure time and arrange transport for your early or late flights, taking into account traffic to Cancún airport.

Restaurant Reservations

  • Can you reserve a table in the restaurants at Etéreo for dinner?

    Reservations are made through the concierge, who recommends the most suitable Etéreo restaurant for your preferences (Mexican, seafood, wellness cuisine) and desired timings.

  • Is it possible to arrange a private romantic dinner on the beach at Etéreo?

    The concierge can organise a private dinner on the beach or on your suite's terrace, with a personalised menu and elegant decoration. Contact the concierge to confirm the arrangements for the day.

  • Can you secure a reservation at a fine dining restaurant in Playa del Carmen?

    The concierge can recommend and book fine dining restaurants in Playa del Carmen or Tulum, taking into account your culinary preferences and time constraints.

  • Can the concierge arrange meals suitable for allergies or specific diets?

    The concierge can accommodate allergies, vegetarian, vegan, or gluten-free diets and coordinate with the chefs of the restaurants and room service to adapt the menus.

Spa Bookings

  • Can you book a treatment for me at the Etéreo spa?

    Reservations are made through the concierge, who can suggest optimal time slots and signature treatments tailored to your wellness needs at the Etéreo spa.

  • Is it possible to arrange a couples spa ritual during our stay?

    The concierge can organise a wellness ritual for couples, combining massage, bath or energy experience, according to the protocols available at the spa.

  • Can you design a multi-day wellness programme at the spa and hotel?

    The concierge can plan a multi-day wellness programme, including massages, energy treatments, yoga and meditation, in coordination with the spa and practitioners.

Excursions & Cultural Visits

  • Can you organise a private excursion to the Mayan sites such as Tulum or Chichén Itzá?

    The concierge can arrange private excursions to Tulum, Coba or Chichén Itzá with a French or English-speaking guide, air-conditioned transport and entry tickets.

  • Is it possible to book a guided tour of cenotes from Etéreo?

    The concierge can recommend and book outings to nearby cenotes, with a guide and suitable equipment, ensuring safety and comfort.

  • Can the concierge create a customised cultural itinerary around Punta Maroma?

    The concierge can organise a tailored day combining cultural visits, local markets and artisan discovery, according to your interests.

Special Occasions

  • Can you prepare a birthday surprise during our stay at Etéreo?

    The concierge can organise a birthday celebration with cake, room or beach decoration and possible musical entertainment. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to organise a personalised marriage proposal at the hotel?

    The concierge can coordinate a romantic marriage proposal, with a setup on the beach, photographer and private dinner if desired.

  • Can the concierge help us organise a vow renewal at Etéreo?

    The concierge can assist in planning an intimate ceremony or vow renewal, in connection with the hotel's event teams.

Shopping & Luxury Services

  • Can you organise a half-day shopping trip in the luxury boutiques of the region?

    The concierge can recommend luxury boutiques in Cancún or Playa del Carmen and arrange transport with a driver for shopping.

  • Can the concierge direct us to luxury artisan and local art boutiques?

    The concierge can help find high-end Mexican handicrafts or artworks similar to those displayed at Etéreo.

Family Activities

  • Can you suggest and organise activities suitable for a family with children?

    The concierge can suggest activities suitable for children, such as creative workshops, nature outings, or beach games, depending on the age of the participants.

  • Is it possible to plan a full day of family activities departing from the hotel?

    The concierge can arrange a family day combining swimming, discovering local wildlife, and a casual lunch on the beach.

Personalized Experiences

  • Can you develop a personalised programme combining yoga, spa, and local gastronomy?

    The concierge can create a customised stay focused on wellness, gastronomy, or cultural discovery, combining spa treatments, classes, and private excursions.

  • Is it possible to take a private cooking or mixology class at Etéreo?

    The concierge can organise private classes for Mexican cooking or ceviche and cocktail preparation, with a hotel chef.

  • Can you organise a professional photo shoot within the hotel premises?

    The concierge can book professional photography sessions at the resort or on the beach to capture your stay.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits