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5★ · Londres

COMO Metropolitan London

19 Old Park Ln, London W1K 1LB, Royaume-Uni, Londres

4.64.6/51,215 reviews · Google rating
  • In the heart of London
  • Close to London landmarks
  • Contemporary, calming setting
  • A COMO address

5-star hotel in London, 695 m from Buckingham Palace, featuring a spa, massage treatments, 24-hour concierge and turndown service.

What is COMO Metropolitan London, and what should you expect on site?

COMO Metropolitan London is a contemporary five-star hotel in central London, well suited to city stays and business trips.

The atmosphere is calm and polished, with a spa, massage treatments, a restaurant and 24-hour concierge service.

Does COMO Metropolitan London offer airport transportation?

Airport transportation is not listed among the hotel’s confirmed facilities.

The simplest option is to check for your travel dates and airport, or ask the concierge to arrange your arrival.

What can you easily see on foot from COMO Metropolitan London?

Buckingham Palace is about an eight-minute walk away, making it an easy first outing after arrival.

The National Gallery, Westminster Abbey and Big Ben are also reachable on foot for a London-focused day.

A word from the Concierge

COMO Metropolitan London through the Concierge's eyes

The COMO Metropolitan London is a 5★ hotel located in the heart of London, United Kingdom. This Aman property is close to iconic sites, providing easy access to the city's major attractions. The contemporary setting of the hotel attracts travelers seeking comfort and refinement. The common areas are thoughtfully designed to create a welcoming and soothing atmosphere.

What sets this hotel apart is its affiliation with the Aman brand, known for exceptional service and attention to detail. The establishment combines modern elegance with comfort, offering a unique experience to its guests. Travelers appreciate the sophisticated ambiance that prevails in the hotel, conducive to relaxation after a day of exploration in the city.

Before you go, know that this hotel is perfect for couples and business travelers. The calm and serene atmosphere makes it an ideal place to recharge. Consider visiting London in spring or autumn for pleasant weather. The central location facilitates access to public transport and major attractions.

_My tip from the Concierge: visit nearby attractions during off-peak hours to fully enjoy the London ambiance._

Why choose COMO Metropolitan London?

COMO Metropolitan London is an exceptional address in Londres, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • In the heart of London
  • Close to London landmarks
  • Contemporary, calming setting
  • A COMO address

Rooms & suites

Room catalog coming soon.

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

2
  • Bar
  • 24-hour room service

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

20
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Luggage storage
  • Massage treatments
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Tour desk
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

1 on-site dining venue.

  • Nobu

    Restaurant

    Highlights

    • Japanese-Peruvian
    • award-winning Japanese-Peruvian cuisine
    Practical information

    The concierge’s wordAt Nobu, go straight to the point: an award-winning Japanese-Peruvian table, ideal if you want a dinner that feels as precise as it is memorable.

In the press

Distinctions & affiliations

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are welcome at no extra charge.

Pets are allowed upon request. Charges may apply.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 19 Old Park Ln, London W1K 1LB, Royaume-Uni

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 1,215 reviews

5/5Saeed Alemadi

I stayed at this hotel for 5 nights with my family, and we had a wonderful experience from start to finish. The staff were incredibly welcoming, friendly, and professional throughout our stay. They were especially…

5/5Craig Huang

I have stayed at COMO metropolitan London for 6 nights. I am happy that I chose this hotel. First of all, the concierge team is very helpful. They have helped me booked a few hard to book London restaurants. Thanks to…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 12 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Palais de BuckinghamCultural landmark

    695 m · 8 min walk

    Buckingham Palace an eight-minute walk away, the official residence of the British monarchy and an iconic cultural landmark.

    Practical information

    The concierge’s wordAn 8-minute walk away, Buckingham Palace offers a very London cultural break, ideal if you want to get close to a symbol of the monarchy.

  • National GalleryTourist attraction

    1.6 km · 19 min walk

    Art museum a fifteen-minute walk away, featuring a vast collection of European paintings.

    Practical information

    The concierge’s wordIf you have a quiet hour, head to the National Gallery for an artistic break among major European paintings.

  • Abbaye de WestminsterChurch

    1.7 km · 20 min walk

    Religious building 1.7 km away, known for its Gothic architecture and historical significance.

    Practical information

    The concierge’s wordChoose Westminster Abbey for a break between Gothic architecture and history, ideal if you like places full of meaning.

  • Victoria and Albert MuseumTourist attraction

    1.8 km · 3 min by car

    Art museum 1.8 km away, showcasing collections of decorative art and design.

    Practical information

    The concierge’s wordIf you’re in the mood for a cultural break, the Victoria and Albert Museum is well suited to a visit focused on decorative arts and design.

  • Big BenCultural landmark

    1.8 km · 3 min by car

    Cultural landmark an eighteen-minute walk away, famous for its iconic clock and neo-Gothic architecture.

    Practical information

    The concierge’s wordIf you're in the mood for a London interlude, head to Big Ben to admire its iconic clock and neo-Gothic architecture.

  • Royal Albert HallHistoric landmark

    1.9 km · 3 min by car

    Concert hall located 1950 meters away, hosting various musical and cultural events.

    Practical information

    The concierge’s wordFor a cultural evening in London, Royal Albert Hall is a lovely option if you’re in the mood for a concert or musical event.

  • Musée d'histoire naturelle de LondresMuseum

    2.0 km · 4 min by car

    Museum 2047 meters away, showcasing exhibits on natural history and biodiversity.

    Practical information

    The concierge’s wordIdeal for a cultural break if you feel like exploring natural history and biodiversity during your stay in London.

  • London EyeTourist attraction

    2.1 km · 4 min by car

    Tourist attraction located 2.1 km away, providing a panoramic view of the city of London.

    Practical information

    The concierge’s wordTo take in London at a glance, the London Eye offers an ideal panoramic break between two engagements.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Hyde ParkPark

    1.0 km · 12 min walk

    Hyde Park, a large urban park featuring green spaces and walking paths.

    Practical information

    The concierge’s wordFor a green break between appointments, Hyde Park is well suited to a peaceful walk along its paths.

  • Trafalgar SquareSquare

    1.6 km · 19 min walk

    Trafalgar Square, an iconic square in London, often lively with public events and cultural demonstrations.

    Practical information

    The concierge’s wordStop by Trafalgar Square during the day if you enjoy a lively atmosphere: the square often hosts public events and cultural happenings.

  • Sky GardenGarden

    4.7 km · 8 min by car

    Sky Garden, a landscaped garden offering panoramic views of London.

    Practical information

    The concierge’s wordFor a calm break with London at your feet, head to Sky Garden on a clear day to fully enjoy the panoramic views.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • HarrodsDepartment store

    1.1 km · 13 min walk

    Department store located 1.1 km away, offering a wide range of luxury products and renowned brands.

  • Camden MarketMarket

    4.0 km · 7 min by car

    Market in London, featuring a variety of food stalls, clothing, and crafts.

  • Borough MarketMarket

    4.1 km · 7 min by car

    Market in London, offering a variety of fresh and local food products.

Places to visit nearby

The sights, landmarks and walks I recommend around COMO Metropolitan London — each place has its own detailed guide.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at COMO Metropolitan London?

    Standard check-in usually begins in the early afternoon and check-out is in the late morning. Please contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    Early check-in may be offered depending on room availability on the day of arrival, sometimes for an additional fee. It is recommended to request this in advance.

  • Does the hotel offer late check-out and under what conditions?

    Late check-out may be granted subject to availability and may incur additional charges depending on the desired time.

  • Is the hotel reception open 24/7 for late arrivals?

    The reception is open 24/7, allowing for arrivals and departures at any time, with porter and luggage services.

  • Can the hotel store my luggage before check-in or after check-out?

    Luggage can generally be stored at the hotel before check-in and after check-out via the secure luggage service.

Location & Access

  • Where is COMO Metropolitan London located in London?

    COMO Metropolitan London is located at 19 Old Park Lane, Mayfair, London, on the edge of Hyde Park and close to Park Lane and Piccadilly.

  • What is the nearest underground station to COMO Metropolitan London?

    The nearest underground station is Hyde Park Corner, located about 5 minutes' walk from the hotel, with Green Park and Marble Arch also nearby.

  • What are the main tourist sites within walking distance from the hotel?

    The hotel is located in the Mayfair area, within walking distance of Hyde Park, Green Park, Buckingham Palace, and the shops on Oxford Street.

  • What is the distance between the hotel and the airport?

    From Heathrow Airport, the drive to COMO Metropolitan London takes approximately 30 to 45 minutes depending on traffic.

  • How can I get to COMO Metropolitan London from the various airports in London?

    The hotel is easily accessible by taxi, rideshare, or public transport from the main airports in London, including Heathrow, Gatwick, and London City.

Rooms & Amenities

  • How many rooms and suites does the COMO Metropolitan London have?

    Contact the concierge to confirm the arrangements for the day.

  • What amenities can be found in the rooms at the COMO Metropolitan London?

    The rooms are equipped with air conditioning, flat-screen TV, minibar, safe, workspace, and modern bathrooms, with some offering views of Hyde Park.

  • Is the bedding comfort suitable for a prolonged stay at the Metropolitan Hotel London?

    The hotel offers quality bedding, plush pillows, and high-end sheets, with the option of king-size or twin beds depending on the reserved category.

  • Does the hotel offer suites or family rooms suitable for stays with children?

    Suites and connecting rooms are available for families, with configurations providing more space and comfort for multiple guests.

  • Is Wi-Fi available in the hotel?

    High-speed Wi-Fi is available for free throughout the hotel, including in the rooms and common areas.

Included Services

  • Does the hotel have parking?

    Private parking is not mentioned as a main facility of the hotel. Contact the concierge to confirm the arrangements for the day.

  • What services are included for free in the stay at the COMO Metropolitan London?

    High-speed Wi-Fi is generally included for all guests, as well as access to the hotel’s fitness centre.

  • What hotel services are available 24/7 at the Metropolitan Hotel London?

    Room service, a 24-hour reception, concierge service, and daily housekeeping are offered at the establishment.

  • Does the hotel offer laundry or dry cleaning services for guests?

    A laundry and dry cleaning service is available, typically with pickup from the room and return within 24 to 48 hours, for an additional fee.

  • Are airport transfers offered?

    An airport transfer service can be arranged, often for an additional fee and with prior booking, in the form of a private car or taxi.

Dining

  • What type of breakfast is offered?

    The COMO Metropolitan London offers a breakfast that may include continental options, à la carte dishes, and health choices inspired by COMO Shambhala cuisine.

  • What restaurants are available at the COMO Metropolitan London?

    The hotel houses Nobu, a renowned contemporary Japanese restaurant, as well as more casual dining options and room service.

  • Can meals be taken in the room at the COMO Metropolitan London?

    Room service is available, allowing guests to order breakfasts, snacks, and full meals in their rooms, according to hours set by the hotel.

  • Does the hotel offer vegetarian or healthy options at breakfast and in the restaurant?

    Vegetarian options and often lighter, healthier dishes are offered, particularly through the COMO Shambhala Cuisine concept.

  • Is there a bar for evening drinks at the Metropolitan Hotel London?

    A bar or lounge is available for cocktails, wines, and beverages in the evening, complementing the main restaurant.

Spa & Wellness

  • What types of treatments are offered at the COMO Shambhala Urban Escape spa?

    The COMO Shambhala Urban Escape spa offers massages, body treatments, facials, and holistic therapies in several treatment rooms.

  • Does the COMO Metropolitan London have a gym or fitness centre?

    A modern fitness centre is available on-site, equipped with cardio and weight training equipment for hotel guests.

  • Can yoga classes or wellness programmes be booked at the hotel?

    Yoga classes or wellness sessions may be offered, sometimes in small groups or privately, in line with the COMO Shambhala philosophy.

  • Is access to the spa and fitness centre included in the room price?

    Access to the spa and gym may be included for certain areas, but treatments are chargeable. Please contact the concierge to confirm the day's arrangements.

  • Does the hotel have a swimming pool?

    Does the hotel have a swimming pool? No pool is mentioned among the main amenities of the COMO Metropolitan London on the consulted reference sites.

Activities & Leisure

  • What activities can be done in the immediate vicinity of COMO Metropolitan London?

    The hotel enjoys a central location in Mayfair, close to Hyde Park, Oxford Street, Green Park, and the West End for shopping and theatres.

  • Does the hotel organise activities or entertainment for its guests?

    There are no daily organised activities mentioned, but the concierge can assist in arranging outings, tours, and shows according to guests' preferences.

  • What options are available for guests to exercise during their stay?

    The on-site fitness centre allows guests to maintain a workout routine, complemented by the possibility of running or walking in the nearby Hyde Park.

  • What makes COMO hotels unique compared to other luxury hotels in London?

    COMO Hotels & Resorts stands out for its wellness-oriented approach, contemporary design, refined gastronomy, and personalised services in its luxury properties.

Family & Kids

  • Is COMO Metropolitan London suitable for a family stay with children?

    The hotel is suitable for families with spacious rooms, connecting configurations, and suites designed to accommodate parents and children.

  • Does the hotel offer baby cots or connecting rooms for families?

    Baby cots can be provided upon request, and connecting rooms are available for families, subject to availability.

  • Is there a kids club or specific services for children at the hotel?

    The hotel does not mention a dedicated kids club, but the concierge can recommend activities and outings suitable for younger guests in London.

Pets

  • Are pets allowed at COMO Metropolitan London?

    Pets are generally not accepted at COMO Metropolitan London, except for possible exceptions to be confirmed before booking.

  • Does the hotel offer special services for pets (bowls, beds)?

    No specific services for pets are officially indicated. Please contact the concierge to confirm the arrangements on the day.

  • Are there any specific restrictions for pets if the hotel accepts them?

    Guests are generally asked not to leave pets alone in the rooms and to respect common areas, subject to the hotel's exact policy.

Accessibility

  • Is the hotel accessible for people with reduced mobility?

    The hotel has some accessibility features, such as lifts and step-free access, but the level of detail per room is not fully documented. Please contact the concierge to confirm the arrangements for the day.

  • Are there wheelchair-accessible rooms at COMO Metropolitan London?

    Please contact the concierge to confirm the arrangements for the day.

  • Are there lifts to access the rooms and common areas?

    Lifts serve the floors and facilitate access to the rooms and common areas for guests with reduced mobility.

  • Can specific equipment (grab bars, accessible shower) be requested for particular needs?

    Please contact the concierge to confirm the arrangements for the day.

Billing & Policies

  • What is the hotel's cancellation policy?

    Cancellation conditions vary depending on the rate chosen, often allowing free cancellation up to a certain time before arrival and more restrictive non-refundable rates.

  • What are the payment and guarantee conditions for a reservation at COMO Metropolitan London?

    A credit card is generally required to guarantee the reservation, with the possibility of prepayment for certain rates, including non-refundable offers.

  • Are there any local taxes to pay?

    Local taxes may be added to the nightly rate, included or not in the displayed price depending on the booking site. There is no specific 'city tax' like in some European cities.

  • What payment methods are accepted at COMO Metropolitan London?

    Major international credit cards, including Visa, Mastercard, and American Express, are generally accepted for payment at the hotel.

Sustainability

  • Does COMO Metropolitan London have a sustainability or eco-friendly policy?

    COMO Hotels & Resorts promotes a responsible approach that includes wellness, healthier food options, and certain more sustainable practices in the daily management of its hotels.

  • Are eco-friendly or refillable bath products used in the rooms?

    Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel implement actions to reduce food waste at breakfast and in its restaurants?

    Contact the concierge to confirm the arrangements for the day.

  • Are there programmes to reduce energy and water consumption at COMO Metropolitan London?

    Contact the concierge to confirm the arrangements for the day.

The Concierge answers — COMO Metropolitan London

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Heathrow Airport and COMO Metropolitan London?

    The concierge can organise private transfers by car or limousine between COMO Metropolitan London and London airports, with personalised greeting and schedules tailored to flight times.

  • Is it possible to book a chauffeur-driven car for an evening in London?

    The concierge can book chauffeur-driven car journeys for the evening, with waiting time and multiple stops in the West End or other areas of London.

  • Can you help me organise my return transfer to Gatwick Airport early in the morning?

    The concierge can advise on the best transport options based on the time and budget, and assist in booking a taxi, private hire vehicle, or shared transfer to Gatwick.

  • Can the concierge indicate the best route to St Pancras station from the hotel?

    The concierge can provide a detailed public transport plan, indicate the nearest stations, and suggest, if necessary, a taxi transfer to the stations.

  • Can you arrange for a car rental delivered to the hotel for the day?

    The concierge can arrange car rental with delivery and collection directly at the hotel from partner rental companies.

Restaurant Reservations

  • Can you book a table at Nobu London at COMO Metropolitan London?

    Reservations are made through the concierge, who can secure a table at Nobu within the hotel based on availability and your preferred timings.

  • Can you find me a fine dining restaurant in Mayfair for a business dinner?

    The concierge can recommend fine dining restaurants in Mayfair and make reservations while considering dietary restrictions and the desired style.

  • Can you book a child-friendly restaurant near the hotel?

    The concierge can suggest a selection of family-friendly restaurants nearby and reserve a table at the most convenient times with a high chair if needed.

  • Is it possible to organise a romantic dinner with a nice view of Hyde Park?

    The concierge can arrange a romantic dinner, either at Nobu or at a partner restaurant, with a special request for a quiet table or one with a view.

Spa Bookings

  • How do I book a massage at the COMO Shambhala Urban Escape spa in the hotel?

    Reservations are made through the concierge, who can offer available time slots and types of treatments at the COMO Shambhala Urban Escape spa.

  • Can you create a half-day wellness programme at the spa?

    The concierge can organise a personalised wellness programme combining treatments, yoga sessions, and potential nutritional advice according to your availability.

  • Is it possible to privatise a treatment room for a couple's moment?

    The concierge can privatise, subject to availability, certain areas of the spa for a couple and add special touches such as champagne or flower petals.

Excursions & Cultural Visits

  • Can you organise a private guided tour of the main sites in London departing from the hotel?

    The concierge can book private tours with a French-speaking guide of the main landmarks in London, with round-trip transfers from the hotel.

  • Is it possible to obtain skip-the-line tickets for attractions like the Tower of London?

    The concierge can offer skip-the-line tickets for certain attractions and indicate the least crowded time slots, subject to availability from providers.

  • Can you organise a day trip outside of London with a driver?

    The concierge can book a trip to sites such as Windsor, Oxford, or Stonehenge with a private driver or selected tour operator.

Special Occasions

  • Can you organise a special room decoration for a wedding anniversary?

    The concierge can prepare a romantic room decoration with flowers, LED candles, and a bottle of champagne, depending on the chosen options.

  • Is it possible to have a birthday cake and champagne delivered to the room?

    The concierge can order personalised cakes, champagne, balloons, or flowers, and coordinate the delivery at a specific time.

  • Can you help me organise a marriage proposal at COMO Metropolitan London?

    The concierge can assist in organising a discreet or spectacular marriage proposal, with staging, a photographer, and a customised dinner.

Shopping & Luxury Services

  • Can you organise a private shopping session with a personal shopper in Mayfair?

    The concierge can arrange private shopping sessions with a stylist or personal shopper in luxury boutiques in Mayfair or Bond Street.

  • Is it possible to book a hairdresser or makeup artist to the room before an evening out?

    The concierge can coordinate a hairdressing or makeup service in the room with prestigious partner hairdressers and makeup artists.

  • Can you recommend and introduce me to luxury jewellers nearby?

    The concierge can recommend luxury jewellers and watchmakers and, if possible, arrange a personalised welcome at certain partner locations.

Family Activities

  • Can you organise activities for children around the hotel during the weekend?

    The concierge can suggest and book child-friendly activities, such as interactive museums, parks, or Thames cruises, with organised transport.

  • Is it possible to have a trusted babysitter for an evening?

    The concierge can recommend external childcare services and check their availability, according to the hotel’s standards.

Personalized Experiences

  • Can you create a personalised programme for a first stay in London focused on gastronomy and culture?

    The concierge can design a tailored itinerary, including restaurants, visits, and experiences, based on your interests and the duration of your stay.

  • Can you help me obtain tickets for a West End musical at the last minute?

    The concierge can assist in obtaining tickets for certain West End shows, subject to availability, and arrange round-trip transfers.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits