Skip to main content
MC

The gallery

Hotel gallery

11 photos

5★ · Vault-de-Lugny · Bourgogne-Franche-Comté

Château de Vault-de-Lugny

11, 89200 Vault-de-Lugny

4.64.6/5337 reviews · Google rating
  • 16 chambres et suites
  • Conciergerie 24/24
  • Service voiturier

Hotel 5-star in Vault-de-Lugny, 1.2 km from Moulin des Templiers, featuring a starred dinner, cooking workshop and breakfast in the park.

Is Château de Vault-de-Lugny well located for exploring Burgundy?

Yes. The château is set in a peaceful rural part of Burgundy, well suited to a quiet stay.

Several outings are nearby, including Les Jardins Menant and dining options reachable on foot or within a short drive.

What kind of dining does Château de Vault-de-Lugny offer?

The château has a Michelin-starred restaurant, Louis XIII. Dinner is by reservation, with a seasonal menu built around local produce.

Breakfast can be served in the park or on the terrace overlooking the gardens.

What budget should you expect for a stay at Château de Vault-de-Lugny?

Rates vary with the season, room category and any experiences booked during the stay.

For an exact price, it is best to check your dates or contact the Concierge.

A word from the Concierge

Château de Vault-de-Lugny through the Concierge's eyes

Château de Vault-de-Lugny, located in Burgundy-Franche-Comté, is a five-star establishment. The 16 rooms offer a luxurious retreat, while the star-rated restaurant, bathed in natural light, overlooks the park.

In Vault-de-Lugny, the property sets the stay in a Burgundian countryside setting, 4.7 km from Les Jardins Menant. Le Moulin des Templiers is a 14-minute walk away. Le Moulin des Ruats can be reached in 26 minutes on foot. The Parcours 2 Vert - Avallon VTT trail lies 4.1 km from the château.

Dining remains central to the experience, with a starred dinner available by reservation and a seasonal menu built around local produce. In the morning, breakfast can be served in the park, on the terrace facing the grounds. A Burgundian cooking workshop is also offered by reservation, combining a market visit, recipe preparation and a shared meal.

The château also arranges guided visits to Burgundy vineyards with tastings. A wellness ritual at the spa, available by reservation, adds a treatment experience developed with a leading French cosmetics house. Concierge service, valet parking and parking complete a stay chosen for its intimate scale, its starred restaurant and its clear Burgundian identity.

Why choose Château de Vault-de-Lugny?

Château de Vault-de-Lugny is an exceptional address in Vault-de-Lugny (Bourgogne-Franche-Comté), chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 2 July 2026.

  • 16 chambres et suites
  • Conciergerie 24/24
  • Service voiturier

Rooms & suites

The hotel at a glance

Services & amenities

Wellness

1
  • Spa

Dining

3
  • Michelin-starred restaurant
  • Fine-dining restaurant
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

21
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • Garden
  • In-room safe
  • Luggage storage
  • Massage treatments
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Private parking
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

1 on-site dining venue, including 1 Michelin star.

  • Louis XIII

    1 Michelin star

    Restaurant

    Highlights

    • French
    • elevated French fare that’s as lovely as its setting

In the press

Awards & recognitions

Official distinctions and recognitions awarded to this property.

  • 1 MICHELIN Star — restaurant du Château
    Guide MICHELIN
    View source

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Verified facts

Heritage designations
monument historique classé (Wikidata)

Data collected on 31 May 2026.

Stay policies

Check-in & check-out

Check-in
From 15:30 to 22:00
Check-out
Until 12:00

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: 11, 89200 Vault-de-Lugny

View on the map

Google listing

Guest reviews

4.6 / 5 · 337 reviews

5/5Amy Hill

Loved everything about this property. The staff is very attentive and were so helpful when trying to decide on what to do and where to go in the area. The building was beautiful, very tasteful decor. Enjoyed listening…

5/5Nicholas Craigen

Pretty much the height of luxury. We had an excellent meal (most notable: the most extraordinary grilled tomato you never knew you need) but the service and setting are truly one of a kind. You cannot imagine a more…

5/5John Magnin

An unforgettable stay. The staff was absolutely lovely and the grounds are simply breathtaking. Our dinner was refined and flavorful, with each course thoughtfully presented. Truly a peaceful retreat in the heart of…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 14 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Les Jardins MenantCultural site

    4.7 km · 8 min by car

    Cultural site located 4.7 km away, providing an immersion in history and nature.

    Practical information

    The concierge’s wordFor a calm break, head to Les Jardins Menant: an immersion in history and nature, ideal when you want a change of pace.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Le Moulin des TempliersRestaurant

    1.2 km · 14 min walk

    Le Moulin des Templiers, a restaurant located 1.2 km away, offers a dining experience in a picturesque setting.

    Practical information

    The concierge’s wordFor a quiet dinner in a picturesque setting, Le Moulin des Templiers makes an ideal gourmet break for couples or after a day of sightseeing.

  • Le Moulin des RuatsRestaurant

    2.2 km · 4 min by car

    Le Moulin des Ruats, a restaurant located 2,199 meters away, offers a dining experience in a charming setting.

    Practical information

    The concierge’s wordFor a relaxed gourmet break in a charming setting, Le Moulin des Ruats suits a quiet dinner or an unhurried lunch.

  • Hôtel de la PosteRestaurant

    4.2 km · 7 min by car

    Restaurant 4.2 km away, providing a dining experience in a pleasant setting.

    Practical information

    The concierge’s wordFor a relaxed dinner, this spot 4.2 km away offers a gourmet break in pleasant surroundings.

  • Parcours 1 Bleu - Avallon VTTTrail

    4.5 km · 8 min by car

    Mountain biking trail 4.5 km away, featuring a path suitable for off-road cycling enthusiasts.

    Practical information

    The concierge’s wordIf you feel like getting moving, this 4.5 km mountain biking trail suits an active outing, especially if you enjoy off-road cycling.

  • Le Relais FleuriRestaurant

    8.1 km · 14 min by car

    Restaurant in Vault-de-Lugny, offering a dining experience in a pleasant setting.

    Practical information

    The concierge’s wordLe Relais Fleuri makes a lovely quiet dinner option if you're after a culinary experience in pleasant surroundings in Vault-de-Lugny.

  • Auberge de la CoquilleRestaurant

    8.8 km · 15 min by car

    Restaurant located nearby, providing a dining experience.

    Practical information

    The concierge’s wordFor a nearby dinner, Auberge de la Coquille offers an easy gourmet break after a day in Vault-de-Lugny.

What’s happening during your stay

The dates I slip into my guests’ programme in Vault-de-Lugny — concerts, exhibitions, festivals a few steps from Château de Vault-de-Lugny.

My tip: book concert tickets seven days ahead.

  • Event

    Le Grand Tympan de la Basilique de Vézelay

    Open year-round

    Vézelay · 8.7 km

    Screening of the film "La Danse du Nouvel Adam" at the Grand Tympan of the Basilica of Vézelay, a symbolic and poetic journey, from January 1 to December 31, 2026.

    View official source

  • Event

    Invités du Musée Vauban

    Apr 4 – Nov 11, 2026

    Saint-Léger-Vauban · 18.9 km · Free

    The event 'Invités du Musée Vauban' takes place in Saint-Léger-Vauban from April 4 to November 11, 2026, offering free entry to visitors celebrating their 30th birthday this year.

  • Exhibition

    Exposition "Beaux dessins de fortifications"

    Apr 4 – Jul 12, 2026

    Saint-Léger-Vauban · 18.9 km

    Exhibition 'Beautiful Drawings of Fortifications' held at Saint-Léger-Vauban from 4 April to 12 July 2026, showcasing watercolor works by Jean-Benoît Héron on Vauban sites.

  • Event

    Halte gourmande au caveau de Vézelay de La Chablisienne

    Apr 4 – Oct 31, 2026

    Vézelay · 9.3 km · From 8.5 €

    Gourmet stop at the Vézelay cellar of La Chablisienne, from 4 April to 31 October 2026, featuring a tasting of Petit Chablis and Chablis paired with a terrine on the panoramic terrace.

  • Exhibition

    D'art et de Vin, Catherine Lenoir

    May 10 – Aug 31, 2026

    Saint-Cyr-les-Colons · 28.6 km

    Catherine Lenoir's exhibition D'art et de Vin will be held in Saint-Cyr-les-Colons from 10 May to 31 August 2026, as part of the 14th Print Festival.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Château de Vault-de-Lugny?

    The hotel generally offers check-in in the afternoon and check-out in the late morning. Please contact the concierge to confirm the arrangements for the day.

  • Can I check in early?

    Early check-in may be possible depending on occupancy and must be requested in advance. Please contact the concierge to confirm the arrangements for the day.

  • Does the hotel have parking?

    The hotel has private parking on site for guests staying at the château.

  • How does a late arrival work at Château de Vault-de-Lugny?

    In the case of a late arrival, it is necessary to inform the hotel in advance to arrange for your welcome and access to your room.

  • Are airport transfers offered?

    Airport transfers can be arranged upon request through the concierge, with a private driver or taxi depending on availability. Please contact the concierge to confirm the arrangements for the day.

Location & Access

  • Where is Château de Vault-de-Lugny located exactly?

    Château de Vault-de-Lugny is located in Vault-de-Lugny, near Vézelay, in the Yonne department of Bourgogne-Franche-Comté.

  • What is the nearest train station to Château de Vault-de-Lugny?

    The hotel is about a 10-minute drive from Avallon train station, which offers direct connections from Paris Bercy.

  • Is Lugny located in Burgundy?

    Vault-de-Lugny is located in Bourgogne-Franche-Comté, in a hilly countryside near Vézelay and Avallon.

  • What is the distance between the hotel and the airport?

    The château is about a 2-hour drive from Paris Orly Airport, 2 hours 30 minutes from Paris Charles de Gaulle, about 1 hour from Dijon, and 35 minutes from Auxerre aerodrome.

Rooms & Amenities

  • What is the standard of Château de Vault-de-Lugny hotel?

    Château de Vault-de-Lugny is a 5-star charming hotel, a member of Relais & Châteaux, located in the heart of Burgundy near Vézelay.

  • What amenities can be found in the castle's rooms?

    The rooms are decorated in a castle style, featuring high-quality bedding, private bathrooms, and modern amenities, providing an authentic and comfortable atmosphere.

  • Is Wi-Fi available in the hotel?

    A Wi-Fi connection is available in the hotel for guests, in the common areas and the rooms.

  • Are there rooms with a view of the park or the castle?

    Some rooms offer views of the park, historical elements, and personalised services. It is advisable to check during booking according to the chosen category.

Included Services

  • During which periods of the year is the Château de Vault-de-Lugny hotel open?

    The hotel is generally open from mid-March to mid-November, with rates starting at around 295 euros per night for a double room.

  • What services are included in the room price at the castle?

    The room price generally includes 5-star hotel service and access to the estate's facilities. Some services may incur additional charges depending on the reserved offer.

  • What type of breakfast is offered?

    Yes, a breakfast is offered to guests, which may include local products and a quality offering in line with the establishment's level.

  • Does the hotel have a concierge service to organise my stay?

    Concierge services are available to organise transfers, restaurant reservations, and activities during your stay.

Dining

  • What type of cuisine does the restaurant at Château de Vault-de-Lugny offer?

    The castle's gourmet restaurant, 'Le Valucien', has been Michelin-starred since 2019 and offers creative cuisine combining French products and spices.

  • What are the opening hours of the castle's gourmet restaurant?

    The restaurant 'Le Valucien' is open every evening except Wednesday and Thursday, and for lunch on Saturday, Sunday, and public holidays. A Lobster Bistro dinner is offered on Wednesday and Thursday evenings.

  • Does the Vault de Lugny restaurant offer menus based on garden products?

    The restaurant's menus use products from the castle's garden and seasonal ingredients, with several tasting options.

  • Does Château de Vault-de-Lugny have a Michelin-starred restaurant?

    Château de Vault-de-Lugny has a Michelin-starred gourmet restaurant, offering a high-level culinary experience within the estate.

Spa & Wellness

  • Does the hotel have a swimming pool?

    There is a swimming pool at the château, integrated into the estate's environment, providing a relaxation space for guests.

  • Does Château de Vault-de-Lugny have a wellness area or spa?

    The estate offers a setting conducive to relaxation, with a park and outdoor spaces. Treatment services can be arranged upon request. Please contact the concierge to confirm the arrangements for the day.

  • Is the use of the swimming pool included for residents of the château?

    Access to the swimming pool and relaxation facilities is generally reserved for hotel guests, according to the hours set by the establishment.

  • Can we freely enjoy the park and gardens for relaxation?

    The park and gardens provide a peaceful environment for walks and relaxation, accessible to guests during their stay.

Activities & Leisure

  • What activities can be done around Château de Vault-de-Lugny?

    Located near Vézelay and the vineyards of Burgundy, the hotel allows for cultural visits, wine tasting, and walks in the surrounding countryside.

  • Are there outdoor activities offered in the château's park?

    The château offers a large park for walking, exploring the estate, and calm outdoor activities suited to the historical setting.

  • Is the château well located to visit the prettiest villages in Burgundy?

    Château de Vault-de-Lugny is an ideal base for discovering the most beautiful villages in Burgundy and iconic sites such as Vézelay.

  • Can we organise Burgundy wine tastings while staying at the château?

    Wine tastings can be arranged in the region, particularly towards Chablis and other Burgundy vineyards, from the hotel.

Family & Kids

  • Is Château de Vault-de-Lugny suitable for a family stay with children?

    The setting of the château and its park is suitable for family stays seeking peace and nature, with discovery activities in the surroundings.

  • Are there family or connecting rooms at the château?

    Some rooms or suites may be more suitable for families, with larger spaces. It is advisable to check the options at the time of booking.

  • Does the château restaurant welcome children?

    The gourmet restaurant can accommodate families, but the style and atmosphere remain refined. It is recommended to inform them of the presence of children when making a reservation.

Pets

  • Are pets allowed at Château de Vault-de-Lugny?

    Pets are allowed at Château de Vault-de-Lugny under certain conditions, often with an additional charge and upon prior request.

  • Are there restrictions for dogs or other animals within the château?

    The establishment may impose rules regarding the presence of animals in rooms and common areas. It is necessary to check at the time of booking.

  • Should I inform the hotel in advance if I am coming with my pet?

    It is recommended to inform them of the presence of a pet at the time of booking to check availability and any potential fees.

Accessibility

  • Is Château de Vault-de-Lugny suitable for people with reduced mobility?

    The château, located in a historic building, offers some facilities, but not all areas are fully accessible. Contact the concierge to confirm the arrangements for the day.

  • Are the dining and relaxation areas easily accessible by wheelchair?

    Access to the restaurant and main common areas may require the use of stairs or old passages, depending on the building's layout.

  • Can I request special arrangements for my stay if I have accessibility needs?

    It is best to contact the hotel before booking to check the possibilities for specific arrangements related to accessibility.

Billing & Policies

  • What is the hotel's cancellation policy?

    The cancellation policy depends on the type of rate booked (flexible or non-refundable) and the time before arrival. Contact the concierge to confirm the arrangements for the day.

  • Are there any tourist taxes to pay?

    A tourist tax is generally applicable and must be paid on-site, with the amount varying according to local regulations. Please contact the concierge to confirm the details for the day.

  • What payment methods are accepted at Château de Vault-de-Lugny?

    Payments can be made using major payment methods, bank cards, and possibly other options, depending on the hotel's conditions.

  • What are the average prices for a night and for dinner at the château?

    The prices for rooms and restaurant menus vary according to the season, room category, and selected services.

Sustainability

  • What is the status of Château de Vault-de-Lugny as a property?

    The château is a private property classified as a historical monument, managed by a hotel and agricultural company dedicated to the operation of the estate.

  • Does the château's restaurant use local products or from the garden?

    The use of products from the château's garden in the kitchen reflects an approach that values short supply chains and products from the estate.

  • Does Château de Vault-de-Lugny undertake actions to preserve its heritage?

    The estate, with its park and historical heritage, contributes to the preservation of a classified site in Burgundy, maintained in respect of its environment.

  • Is there a specific structure for the agricultural and hotel management of the château?

    The operation of the hotel and agricultural estate is ensured by a dedicated company, allowing for integrated management of the site and its lands.

The Concierge answers — Château de Vault-de-Lugny

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer from Avallon train station to Château de Vault-de-Lugny?

    The concierge can organise a private transfer to or from Avallon or Auxerre train stations and the airports of Paris or Dijon. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a driver for a day of sightseeing in Burgundy from the hotel?

    The concierge can book a driver or taxi for a day of visits to the vineyards of Chablis and the Vézelay region. Contact the concierge to confirm the arrangements for the day.

  • Can you arrange a luxury car transfer from Paris Charles de Gaulle Airport?

    Transfers are organised on request, with the possibility of high-end vehicles subject to availability. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge assist me with the route and arrival from the A6 motorway?

    The concierge can advise on the best routes from the A6 motorway and can offer, if needed, a welcome service at the toll or at the Avallon exit. Contact the concierge to confirm the arrangements for the day.

  • Can you book a taxi for my departure to the nearest train station?

    It is recommended to ask the concierge to book a return taxi to Avallon or Auxerre train station, especially during peak season. Contact the concierge to confirm the arrangements for the day.

Restaurant Reservations

  • Can the concierge reserve a table at the gourmet restaurant of Château de Vault-de-Lugny?

    Reservations are made through the concierge for the château's gourmet restaurant, particularly on weekends and public holidays. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to arrange a personalised romantic dinner at the château?

    The concierge can organise a romantic dinner with a personalised menu and selection of local wines at the restaurant 'Le Valucien'. Contact the concierge to confirm the arrangements for the day.

  • Can you recommend and book other gourmet restaurants around Vault-de-Lugny?

    The concierge can reserve partner gourmet restaurants in the area, particularly towards Vézelay or Avallon, according to your preferences. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge organise menus suitable for allergies or specific diets?

    The concierge can manage requests for specific diets and inform the chef prior to your arrival to adapt menus and breakfast. Contact the concierge to confirm the arrangements for the day.

Spa Bookings

  • How can I book a wellness treatment or massage during my stay at the château?

    Wellness treatments and services available can be booked through the concierge, who will provide you with the time slots and prices. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to privatise a wellness area for a couple?

    The concierge can offer private slots for certain relaxation facilities if the service is available on your dates. Contact the concierge to confirm the arrangements for the day.

  • Can you organise a 'relaxation and gastronomy' stay with several spa treatments?

    Requests for wellness packages for a weekend or anniversary are made through the concierge, who coordinates accommodation, meals, and treatments. Contact the concierge to confirm the arrangements for the day.

Excursions & Cultural Visits

  • Does the concierge offer guided tours of Vézelay departing from the castle?

    The concierge can organise excursions to Vézelay, Chablis, or nearby historical sites with a guide or driver. Contact the concierge to confirm the arrangements for the day.

  • Can you organise a day discovering the wines of Chablis and Burgundy?

    It is possible to request the concierge for a personalised wine tour in the Burgundy vineyards, including tastings. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge suggest the prettiest villages to visit around Vault-de-Lugny?

    The concierge can recommend typical Burgundy villages to visit and arrange round-trip transportation. Contact the concierge to confirm the arrangements for the day.

Special Occasions

  • Is it possible to organise a romantic surprise in the room for a wedding anniversary?

    The concierge can prepare a romantic setup in the room with flowers, champagne, and treats upon your arrival. Contact the concierge to confirm the arrangements for the day.

  • Can you help organise a small private reception at the castle?

    Requests to privatise a lounge or space in the castle for a birthday or small reception go through the concierge. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge arrange for a personalised cake for a birthday?

    The concierge can coordinate with the chef for a personalised cake or a festive menu to celebrate a family event. Contact the concierge to confirm the arrangements for the day.

Shopping & Luxury Services

  • Can you direct me to prestigious cellars to buy Burgundy wine?

    The concierge can recommend prestigious cellars, wine houses, and local shops for purchasing Burgundy wines, and may also arrange delivery. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge organise a delivery of champagne and flowers to my room before my arrival?

    It is possible to request the concierge for additional high-end services, such as flowers, champagne, or gifts in the room. Contact the concierge to confirm the arrangements for the day.

  • Can you recommend local artisans for gourmet products to take home?

    The concierge can assist in finding exceptional local producers (honey, cheeses, regional products) and organise a visit or purchase. Contact the concierge to confirm the arrangements for the day.

Family Activities

  • Can the concierge suggest activities suitable for children around the castle?

    The concierge can propose ideas for walks, village visits, and gentle activities suitable for families with children. Contact the concierge to confirm the arrangements for the day.

  • Can you indicate the outdoor activities possible with teenagers at the castle?

    It is recommended to ask the concierge about the hours and access conditions for outdoor facilities for family use. Contact the concierge to confirm the arrangements for the day.

Personalized Experiences

  • Is it possible to book a private tour of the castle and its gardens?

    The concierge can organise a private tour of the estate and park, subject to availability, to discover the history of Château de Vault-de-Lugny. Contact the concierge to confirm the arrangements for the day.

  • Can you arrange a bespoke gastronomic experience with the castle's chef?

    The concierge can coordinate a bespoke gastronomic experience with the chef, focusing on produce from the garden and regional wines. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge help organise a private photo shoot in the castle park?

    Special requests, such as a professional photo shoot or staging in the park, should be addressed to the concierge. Contact the concierge to confirm the arrangements for the day.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits