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5★ · Hong Kong

Upper House Hong Kong

Upper House, 88 Queensway, Admiralty, Hong Kong, Hong Kong

4.64.6/5868 reviews · Google rating
  • City views from the hotel
  • Contemporary design with clean lines
  • Set in a lively neighbourhood
  • Shared spaces designed for relaxation

Hotel 5-star in Hong Kong, China, in the heart of Hong Kong, featuring 24-hour concierge, 24-hour front desk and multilingual staff.

Where is The Upper House in Hong Kong, and what can you reach on foot from the hotel?

The hotel is set in a lively part of Hong Kong, convenient for exploring the city while returning to a calmer atmosphere afterwards.

On foot, you can reach Hopewell Centre, the Hong Kong Observation Wheel, Lan Kwai Fong, Tai Kwun, and the Central–Mid-Levels Escalators.

What restaurants are available at The Upper House Hong Kong?

The hotel has two restaurants: Salisterra and The Continental. There is also a bar, a lounge, and breakfast service.

Salisterra serves Mediterranean cuisine inspired by the French and Italian coasts. The Continental is better suited to a European meal with a refined café feel.

Does The Upper House Hong Kong have a pool or spa?

The stay focuses primarily on calm surroundings, comfortable rooms, and shared spaces designed for relaxation.

If a spa or pool is important for your stay, it is best to confirm the facilities for your dates with the Concierge before booking.

A word from the Concierge

Upper House Hong Kong through the Concierge's eyes

The Upper House is located in Hong Kong, China. This 5★ hotel offers stunning views of the city. It is situated in a vibrant area, perfect for exploring local attractions. Its contemporary design attracts travelers seeking comfort and elegance. Listed in The World's 50 Best Hotels 2025, it stands out for its refined atmosphere and quality services.

What sets the Upper House apart is its serene ambiance and attention to detail. The common areas are designed to encourage relaxation, while the rooms provide optimal comfort. Guests appreciate the modern decor and high-end amenities. The hotel attracts a diverse clientele, from couples to business travelers and families.

Before your visit, know that the Upper House is ideal for a relaxing stay. It suits couples and solo travelers, as well as families. The proximity to public transport makes it easy to access the city's attractions. Be sure to check the availability of services during your stay, as the hotel can be quite busy.

_My tip from the Concierge: book your stay in advance to secure the best rooms with city views._

Why choose Upper House Hong Kong?

Upper House Hong Kong is an exceptional address in Hong Kong, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • City views from the hotel
  • Contemporary design with clean lines
  • Set in a lively neighbourhood
  • Shared spaces designed for relaxation
  • Listed in The World's 50 Best Hotels 2025

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

2 on-site dining venues.

  • Salisterra

    Restaurant

    Chef: Jun Tanaka
    Chef: Jun Tanaka

    Highlights

    • Mediterranean
    • serves a Mediterranean menu inspired by the coastal cuisines of France and Italy in a relaxed, elevated setting.
    Practical information

    The concierge’s wordFor a refined Mediterranean dinner, book Salisterra: Jun Tanaka crafts a menu inspired by the French and Italian coasts in a relaxed, elevated setting.

  • The Continental

    Restaurant

    Highlights

    • European
    • ein freundliches und anspruchsvolles, europäisch inspiriertes Café mit einer klassisch inspirierten Speisekarte.
    Practical information

    The concierge’s wordFor an elegant moment without the stiffness, book The Continental: an inspired European table with a refined café spirit and a classic menu.

In the press

Awards & recognitions

Official distinctions and recognitions awarded to this property.

  • 1 MICHELIN Star — Salisterra
    Guide MICHELIN
    View source

Distinctions & affiliations

Rankings
World's 50 Best Hotels

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 15:00 to 23:30
Check-out
Until 12:00

Cancellation

Cancellation and prepayment policies vary according to accommodation type.

Pets

Pets are not allowed.

Pets are not allowed.

Wi-Fi

Complimentary high-speed Wi-Fi in all rooms and public spaces.

Location & access

Address: Upper House, 88 Queensway, Admiralty, Hong Kong

View on the map

Official website

Google listing

Guest reviews

4.6 / 5 · 868 reviews

5/5alvaro fernandez

Understated luxury as its best.Less is more philosophy beautifully executed.Serviceis top notch without being intrusive. Excellent maintenance and great materials. Love the water filter set up in the room to avoid…

5/5Catalina von Bonin

The Upper House truly exceeded all our expectations. From the moment we arrived, everything felt different to what we are used to. Instead of a traditional check-in, we were taken straight to our room and welcomed…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 15 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Hopewell CentreTourist attraction

    639 m · 8 min walk

    Hopewell Centre, an iconic office building, is an eight-minute walk away.

    Practical information

    The concierge’s wordFor a short urban break, head to Hopewell Centre, an iconic office building, an 8-minute walk from the hotel.

  • Hong Kong Observation WheelTourist attraction

    987 m · 12 min walk

    Ferris wheel located 987 meters away, providing panoramic views of the harbor and the city.

    Practical information

    The concierge’s wordFor a light break, hop on this ferris wheel when you want to take in the harbor and city in one sweeping view.

  • Lan Kwai FongCultural landmark

    1.2 km · 14 min walk

    Lan Kwai Fong, a lively cultural landmark, is known for its nightlife and restaurants.

    Practical information

    The concierge’s wordFor a lively evening break, head to Lan Kwai Fong: its nightlife and restaurants make it a good spot with friends.

  • Tai KwunTourist attraction

    1.3 km · 16 min walk

    Tai Kwun, a tourist attraction a thirteen-minute walk away, is a former police station and courthouse transformed into a cultural center.

    Practical information

    The concierge’s wordA 13-minute walk away, Tai Kwun offers a cultural break in a former judicial quarter reimagined, ideal if you feel like changing pace.

  • Central-Mid-Levels EscalatorsTourist attraction

    1.4 km · 16 min walk

    The Central-Mid-Levels Escalators, a public transport system, provide a unique experience in Hong Kong.

    Practical information

    The concierge’s wordIf you want to move between Central and Mid-Levels effortlessly, this urban interlude lets you experience Hong Kong differently.

  • Jenny Bakery Sheung WanTourist attraction

    1.5 km · 19 min walk

    Bakery a fifteen-minute walk away, offering a variety of fresh baked goods.

    Practical information

    The concierge’s wordFor a tasty break in the neighborhood, head to Jenny Bakery Sheung Wan: a bakery 15 minutes away on foot, ideal for a fresh snack.

  • Temple de Man MoPlace of worship

    1.8 km · 3 min by car

    Man Mo Temple, a place of worship dedicated to the gods of literature and war, located 1810 meters away.

    Practical information

    The concierge’s wordFor a spiritual pause in Hong Kong, Man Mo Temple is a good fit if you enjoy religious places rich in symbolism.

  • Centre culturel de Hong KongTourist attraction

    1.9 km · 3 min by car

    Cultural center an eighteen-minute walk away, dedicated to promoting the arts and culture in Hong Kong.

    Practical information

    The concierge’s wordFor a cultural break, head to the Hong Kong Cultural Centre: ideal if you're in the mood for arts and culture during your stay.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Tsim Sha Tsui Star Ferry PierMarina

    1.8 km · 3 min by car

    Marina located 1,844 meters away, providing opportunities for boat excursions.

    Practical information

    The concierge’s wordIdeal if you’re in the mood for a break on the water: this marina is well suited to a boat excursion in Hong Kong.

  • Victoria ParkPark

    2.4 km · 4 min by car

    Victoria Park, an urban park featuring green spaces and recreational facilities.

    Practical information

    The concierge’s wordFor a green break between appointments, Victoria Park offers a pleasant urban setting with green spaces and leisure facilities.

Shops nearby

Bakery, fine-food deli, olive-oil mill, pharmacy — the village’s useful addresses.

My tip: the front desk keeps these addresses on hand.

  • Central MarketShopping mall

    1.3 km · 16 min walk

    Shopping mall featuring a variety of shops and services, located 1335 meters away.

  • Temple Street Night MarketMarket

    3.2 km · 6 min by car

    Lively market, ideal for exploring local products and souvenirs.

Around the hotel

Our full Hong Kong guide

A luxury travel guide to Hong Kong, from Central and its palaces to Victoria Harbour and The Peak: skyline, shopping, Cantonese cuisine, and the Southern Islands.

Read the Hong Kong guide

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • What are the check-in and check-out times at Upper House Hong Kong?

    Check-in generally starts at 3:00 PM and check-out is until 12:00 PM, subject to availability on the day of arrival or departure.

  • Can I check in early?

    Early check-in is possible depending on room availability; it is recommended to inform the hotel in advance.

  • Does the hotel offer late check-out?

    Late check-out may be offered depending on hotel occupancy and may incur additional charges.

  • Is the reception open 24/7 for late arrivals?

    Reception is available 24/7 for night arrivals and early departures.

  • Should I inform the hotel of my arrival time before my stay?

    It is advisable to confirm your arrival time in advance to facilitate check-in and prepare the room accordingly.

Location & Access

  • Where is Upper House Hong Kong located?

    The hotel is located above the Pacific Place complex, 88 Queensway, in the Admiralty district on Hong Kong Island.

  • What is the distance between the hotel and the centre of Hong Kong (Central)?

    Upper House Hong Kong is approximately 1.1 km from Central and is directly connected to the MTR Admiralty station via Pacific Place.

  • How do I get to Upper House Hong Kong from the airport by transport?

    From the airport, a taxi takes about 35 to 45 minutes depending on traffic, or you can take the Airport Express to Hong Kong Station and then the MTR to Admiralty.

  • Is Upper House Hong Kong located in a chic area of Hong Kong?

    The hotel is situated in Admiralty, one of the most upscale and central districts of Hong Kong, adjacent to Pacific Place.

  • Is access to the hotel from the Pacific Place shopping mall clearly indicated?

    Detailed access instructions are available from the hotel to reach the entrance via the Pacific Place shopping mall.

Rooms & Amenities

  • How many rooms and suites does Upper House Hong Kong offer and what are their sizes?

    The hotel has approximately 117 rooms and suites, including several suites and 2 penthouses, with sizes starting around 70 m².

  • Do the rooms have a view of the harbour or the city?

    The rooms offer views of Victoria Harbour or Hong Kong Island, with large bay windows.

  • What amenities are available in the hotel rooms?

    The rooms are equipped with an espresso machine, a dual-temperature wine cellar, a 42" LCD TV, and very generous bathroom spaces.

  • Is Wi-Fi available in the hotel?

    Wi-Fi is free and available throughout the hotel, in both rooms and common areas.

  • Are the bathrooms in the rooms spacious and well-equipped?

    The rooms include separate dressing areas and large bathrooms with showers and bathtubs, designed like private apartments.

Included Services

  • Does the hotel have parking?

    Parking is accessible via the Pacific Place complex, with parking available for hotel guests. Please contact the concierge to confirm the arrangements for the day.

  • What services are included in a stay at Upper House Hong Kong?

    Wi-Fi, access to the fitness centre, and certain welcome amenities are included for residents, depending on the room category.

  • Is room service offered for in-room dining?

    Room service is available for meals and drinks according to the restaurant's hours, with a dedicated menu.

  • Does the hotel have a concierge service?

    A personalised concierge service is available for reservations, transfers, activities, and special requests.

  • Is laundry service offered to guests?

    Laundry and dry cleaning services are available, typically with clothing returned within 24 hours.

Dining

  • What restaurants are available at Upper House Hong Kong?

    The hotel offers at least two restaurants, Salisterra and The Continental, as well as dining service at the Sky Lounge and in-room.

  • What type of breakfast is offered?

    Breakfast is served with several options, including continental, Asian, and American, which are appreciated by guests.

  • Does the hotel have a bar or lounge for drinks?

    A bar and lounge are available for cocktails, wines, and small plates, with a view of the city.

  • Do the hotel restaurants offer vegetarian or specific dietary options?

    Vegetarian and international options are offered in the hotel restaurants, with the possibility to accommodate dietary restrictions.

  • Is it necessary to book in advance to dine in the hotel restaurants?

    The restaurants accept reservations for both resident and external guests, subject to availability.

Spa & Wellness

  • What wellness and fitness facilities are available at the hotel?

    The hotel features a modern fitness centre, yoga classes, personal training sessions, and in-room wellness treatments via Bamford.

  • Does the hotel have a swimming pool?

    The hotel does not appear to offer a swimming pool, focusing instead on in-room wellness, fitness, and yoga classes.

  • Can treatments or massages be booked in-room at Upper House Hong Kong?

    Massages and treatments can be arranged in the room, in partnership with Bamford, subject to availability.

  • Does the hotel offer yoga classes or sessions with a personal trainer?

    Activities such as yoga classes, fitness, and wellness programmes are offered, sometimes with a personal trainer.

Activities & Leisure

  • What leisure activities are offered directly by the hotel?

    The hotel offers a Sky Lounge, a rooftop garden, and private event spaces, as well as direct access to the Pacific Place shopping centre for leisure and shopping.

  • Does the hotel provide easy access to the shops and leisure facilities of Pacific Place?

    Located above Pacific Place, the hotel allows immediate access to luxury shops, restaurants, and cinemas in the complex.

  • Does Upper House Hong Kong offer assistance in organising city tours?

    The hotel can assist in organising outings to major tourist sites such as Victoria Peak and Central.

  • Does the hotel offer relaxation areas with a view of the city?

    The common areas and decor are focused on contemporary design and tranquility, with many panoramic views.

  • Can a private event or wedding be organised at the hotel?

    Private events and weddings can be organised in the hotel's dedicated spaces, with tailored services.

Family & Kids

  • Is the hotel suitable for family stays with children?

    Upper House Hong Kong is popular with families, and some rooms are suitable for family stays, with large spaces.

  • Can a baby cot or children's equipment be requested?

    Baby cots or additional equipment can be provided in the room upon request, subject to availability.

  • Can the hotel help organise activities to entertain children?

    Family activity organisation services can be offered by the concierge, towards theme parks and attractions.

  • Are there additional charges for children sharing a room with their parents?

    The specific policies regarding children's ages and any potential supplements depend on the type of room and the rate booked.

Pets

  • Are pets allowed at Upper House Hong Kong?

    Pets are generally not accepted in the establishment, except for possible exceptions to be confirmed directly with the hotel.

  • Does the hotel offer special services for pets?

    No specific pet programme is mentioned by the main booking channels.

  • Should I inform the hotel in advance if I wish to come with a pet?

    It is recommended to contact the hotel before booking if you need to travel with a pet, in order to check the exact conditions.

Accessibility

  • Is access to the hotel facilitated by lifts from the street and the shopping centre?

    The hotel is located in a modern tower with direct lift access from Pacific Place and Admiralty station, making movement easier.

  • Are the hotel floors accessible by lift for people with reduced mobility?

    Spacious lifts connect the floors of the rooms, restaurants, and common areas, suitable for most mobility needs.

  • Does the hotel have rooms specifically adapted for disabled guests?

    Detailed information about specific facilities for people with reduced mobility should be confirmed directly with the hotel.

  • Are the common areas of the hotel and Pacific Place easily accessible?

    The interior accesses are mostly level or with lifts in the Pacific Place complex, which facilitates movement.

Billing & Policies

  • Are airport transfers offered?

    The hotel can arrange private transfers to the airport, charged separately depending on the type of vehicle and schedule.

  • What payment methods and security deposits are required by the hotel?

    Payment and security deposit policies depend on the rate and booking channel, with a credit card generally required.

  • What is the hotel's cancellation policy?

    The cancellation policy varies depending on the type of offer and the period; it is specified at the time of booking on the site or OTA.

  • Are there any occupancy taxes to pay?

    Rates are generally subject to local Hong Kong taxes, indicated at the time of booking and on the confirmation.

  • Are prepaid rates at the hotel refundable in case of cancellation?

    The conditions for prepaid rates, non-refundable or flexible, are clearly indicated at the time of online booking.

Sustainability

  • Which hotel group does Upper House Hong Kong belong to?

    The hotel belongs to Swire Properties and is managed by Swire Hotels, a collection of high-end boutique hotels.

  • Why is the hotel called 'Upper House'?

    The name Upper House comes from the fact that the hotel occupies the upper floors of the tower above the Pacific Place complex.

  • Does the hotel promote a responsible and contemporary approach to luxury?

    Swire Hotels promotes a contemporary and responsible approach to luxury, with a particular focus on well-being and design.

  • Are there any environmental or sustainability programs implemented by the hotel?

    The detailed initiatives related to sustainability, energy savings, and waste reduction should be confirmed directly with the hotel.

The Concierge answers — Upper House Hong Kong

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can you arrange a private transfer between Hong Kong airport and Upper House Hong Kong?

    The concierge can organise a private car transfer to or from the airport, with personalised welcome according to your flight schedule. Contact the concierge to confirm the arrangements for the day.

  • Is it possible to book a driver for the day to explore Hong Kong from the hotel?

    The concierge can book a driver for the day to explore different districts of Hong Kong Island with complete flexibility. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge help me choose the best public transport route from the hotel?

    The concierge can indicate the fastest route by MTR or Airport Express to reach the airport and main districts from Pacific Place.

  • Can you arrange a luxury limousine transfer from Upper House Hong Kong?

    The concierge can organise limousine or luxury vehicle transfers with additional services upon request. Contact the concierge to confirm the arrangements for the day.

  • Can the concierge book a taxi at a specific time for my departure?

    The concierge can book taxis at the desired time and provide estimates of time and cost depending on traffic.

Restaurant Reservations

  • Can you reserve a table with a view at Salisterra for dinner?

    Reservations are made through the concierge for tables at Salisterra or The Continental, including requests for tables with a view of the harbour.

  • Can the concierge suggest and book Michelin-starred restaurants near the hotel?

    The concierge can recommend and book fine dining restaurants in Central, Soho, or around Pacific Place according to your culinary preferences.

  • Can you organise a brunch at a nearby 5-star hotel close to Upper House Hong Kong?

    Reservations are made through the concierge for weekend brunches, with advice on the best establishments around Admiralty and Central.

  • Can the concierge arrange a menu suitable for food allergies at the hotel restaurant?

    The concierge can manage requests for special menus, vegetarian options, or allergen-free meals with the hotel restaurants.

Spa Bookings

  • Can you book a Bamford treatment in-room during my stay?

    Reservations are made through the concierge for in-room wellness treatments offered in partnership with Bamford.

  • Can the concierge find an external spa if all slots are full at the hotel?

    The concierge can book massages or treatments at partner spas located nearby when the hotel's slots are full.

  • Can you arrange a yoga class or a session with a personal trainer at the hotel?

    Reservations are made through the concierge for yoga classes or sessions with a personal trainer in the fitness room.

Excursions & Cultural Visits

  • Can the concierge organise a private guided tour of the main sites in Hong Kong?

    The concierge can organise a private guided tour of Central, the Peak, and the main historical sites of Hong Kong.

  • Can you plan a trip to Victoria Peak with tickets and transport included?

    The concierge can book tickets for the Peak Tram and suggest a scenic itinerary combining shopping and viewpoints.

  • Is it possible to book an evening cruise in Hong Kong Harbour through the hotel?

    The concierge can arrange an evening cruise in Victoria Harbour with transfers to and from the hotel.

Special Occasions

  • Can you help me organise a wedding or private reception at Upper House Hong Kong?

    The concierge can coordinate the privatisation of event spaces in the hotel for a wedding or reception, with tailored services.

  • Can the concierge organise a romantic setup for a marriage proposal in the room?

    The concierge can prepare a romantic decoration in the room with flowers, champagne, and personalised touches.

  • Can you organise a customised birthday with cake and dinner at the hotel?

    The concierge can organise a birthday with a personalised cake, candles, and a table reservation at the restaurant.

Shopping & Luxury Services

  • Can the concierge organise a half-day luxury shopping experience around Pacific Place?

    The concierge can suggest a high-end shopping itinerary in Pacific Place and the surrounding area, including luxury boutiques.

  • Is it possible to book a personal shopper through the hotel?

    The concierge can arrange a personal shopper or image consultant upon request. Contact the concierge to confirm the arrangements for the day.

  • Can you help me find and deliver luxury gifts during my stay?

    The concierge can assist with high-end gift purchases, packaging, and delivery to the room or home.

Family Activities

  • Can the concierge suggest child-friendly activities in Hong Kong?

    The concierge can recommend child-friendly activities and family attractions, such as interactive museums, parks, and attractions.

  • Can you arrange a trip to Hong Kong Disneyland or Ocean Park from the hotel?

    The concierge can organise a day at Ocean Park or Hong Kong Disneyland with tickets, transfers, and optimised schedules.

Personalized Experiences

  • Can the concierge arrange a personalised culinary experience to discover Hong Kong cuisine?

    The concierge can create a tailored itinerary around local gastronomy, including market visits and tastings of Hong Kong specialities.

  • Can you arrange a private photo shoot in and outside the hotel for my stay?

    The concierge can organise private photo shoots in the hotel and at iconic city locations with a professional photographer.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits