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5★ · Istanbul

TomTom Suites (The Old Franciscan House)

Firuzağa Mah.Boğazkesen Cad No:18, Tomtom, Tomtom Kaptan Sk., 34425 Beyoğlu/İstanbul, Türkiye, Istanbul

4.74.7/5388 reviews · Google rating
  • Set in the former Franciscan House
  • In one of Istanbul’s historic quarters
  • Member of Small Luxury Hotels of the World
  • Traditional architecture with modern comfort

Hotel 5-star in Istanbul, Turkey, in the heart of the city, featuring Small Luxury Hotels of the World member and traditional architecture.

Where is TomTom Suites in Istanbul, and what is the surrounding area like?

TomTom Suites is set in one of Istanbul’s historic quarters, with a central position that suits exploring on foot.

The location gives easy access to several well-known sights, while keeping a more residential and calm feel when you return.

Which area is best to stay in Istanbul if you choose TomTom Suites?

If you want a central, cultural stay that works well on foot, the Beyoğlu area around TomTom Suites is a sensible choice.

It suits travellers who want to balance sightseeing, appointments and quiet returns to a smaller-scale address.

What is near TomTom Suites for exploring on foot?

On foot, you can reach Pera and Galata Tower, Taksim Square, Galata Bridge, Eminönü and the Spice Bazaar.

The concierge can prepare an itinerary to match your pace, including walking times, breaks and evening alternatives.

A word from the Concierge

TomTom Suites (The Old Franciscan House) through the Concierge's eyes

TomTom Suites, located in Istanbul, Turkey, is situated in a historic neighborhood rich in culture. This 5★ hotel, a member of Small Luxury Hotels of the World, provides an authentic experience. Guests appreciate its warm atmosphere and attentive service. The common areas are elegantly decorated, creating a welcoming ambiance. What sets TomTom Suites apart is its blend of traditional architecture and modern comfort. The hotel offers refined rooms, ideal for romantic getaways or business trips. Visitors feel immersed in local culture while enjoying quality service. Its central location allows easy exploration of Istanbul's attractions. Before you go, know that the hotel suits couples and business travelers alike. The summer season attracts many visitors, but spring and autumn offer pleasant weather for exploring the city. Consider booking in advance, especially during peak travel periods. _My tip from the Concierge: book your stay several months ahead to secure the best rooms and rates._

Why choose TomTom Suites (The Old Franciscan House)?

TomTom Suites (The Old Franciscan House) is an exceptional address in Istanbul, chosen by the Concierge for its location, service and character. This page gathers verified facts — rooms, dining, amenities, access and policies — together with the Concierge's tip, the operational secret worth knowing before you go. Updated 29 June 2026.

  • Set in the former Franciscan House
  • In one of Istanbul’s historic quarters
  • Member of Small Luxury Hotels of the World
  • Traditional architecture with modern comfort
  • Central base for exploring Istanbul

Rooms & suites

The hotel at a glance

Services & amenities

Dining

1
  • Bar

Services

2
  • 24-hour concierge
  • Laundry service

Family & pets

1
  • Family-friendly

Connectivity

1
  • Free Wi-Fi

Accessibility

1
  • Elevator

Other amenities

19
  • 24-hour front desk
  • Air conditioning
  • Bathrobes and slippers
  • Blackout curtains
  • Breakfast service
  • Daily housekeeping
  • Flat-screen TV
  • In-room safe
  • Lounge
  • Luggage storage
  • Minibar
  • Multilingual staff
  • Nespresso machine
  • Non-smoking property
  • Premium toiletries
  • Restaurant
  • Turndown service
  • USB charging ports
  • Wake-up service

Restaurants & bars

2 on-site dining venues, including 1 Michelin star.

  • Tomtom Restaurant

    Restaurant

    Highlights

    • çağdaş lezzetler
    Practical information

    The concierge’s wordAt Tomtom Restaurant, come for contemporary flavors in a setting that feels just right and unfussy.

  • Nicole

    1 Michelin star

    Restaurant

    Highlights

    • Modern Cuisine, Turkish
    • Shoulder of lamb sourced in Balikesir, for example, is cooked until butter soft in a keskek stew, with a patiently reduced jus that is simply
    Practical information

    The concierge’s wordAt Nicole, I’d steer you to this Michelin-starred table for modern Turkish cuisine, with the Balikesir lamb shoulder as a real highlight.

In the press

Distinctions & affiliations

Labels & distinctions
Small Luxury Hotels of the World

Sources & verification

The factual information on this page is sourced from and verifiable against open encyclopaedias and reference databases.

External references

Data collected on 2 June 2026.

Stay policies

Check-in & check-out

Check-in
From 14:00
Check-out
Until 12:00

Cancellation

The cancellation policy at Tomtom Suites depends on your room type and booking terms.

Pets

Pets are not allowed.

No, pets are not allowed at Tomtom Suites.

Wi-Fi

Complimentary Wi-Fi in public spaces; in-room access available as a paid option.

Location & access

Address: Firuzağa Mah.Boğazkesen Cad No:18, Tomtom, Tomtom Kaptan Sk., 34425 Beyoğlu/İstanbul, Türkiye

View on the map

Official website

Google listing

Guest reviews

4.7 / 5 · 388 reviews

5/5Cagri Turhan

Genuinely grateful for the whole experience, and going above and beyond for our several requests. Staff is a real difference maker, and not to forget that the food is exquisite on breakfast and daily menu- I guess…

Reviews provided by Google Maps. View on Google

Around the hotel

Less than 12 minutes on foot from the heart of the neighbourhood: museums, Michelin tables, and the everyday shops you actually need.

What we visit in the neighbourhood

Three places I send my guests to on their first day.

My tip: start early — you save 30 minutes at the door.

  • Péra / Tour de GalataHistoric landmark

    602 m · 7 min walk

    Historical landmark a seven-minute walk away, known for its architecture and significance in Istanbul's history.

    Practical information

    The concierge’s wordFor a break between architecture and Istanbul’s history, head to Péra / Galata Tower, a 7-minute walk away, ideal early or late in the day.

  • Taksim SquareTourist attraction

    971 m · 12 min walk

    Taksim Square, an iconic tourist site in Istanbul, serves as a gathering place and venue for cultural events.

    Practical information

    The concierge’s wordTo catch Istanbul’s energy, stop by Taksim Square in a free moment: as a gathering place, it often sets the neighborhood’s cultural tone.

  • Pont de GalataTourist attraction

    1.2 km · 14 min walk

    Galata Bridge, an iconic bridge in Istanbul connecting the shores of the Golden Horn.

    Practical information

    The concierge’s wordTo feel Istanbul between two shores, cross the Galata Bridge on an easy stroll along the Golden Horn.

  • Eminonu SquareTourist attraction

    1.5 km · 19 min walk

    Eminonu Square, a lively tourist site and a starting point to explore nearby attractions.

    Practical information

    The concierge’s wordStop by Eminonu Square at the start of your outing: its lively atmosphere makes it a good starting point for exploring the surrounding sights.

  • Bazar aux épicesTourist attraction

    1.6 km · 20 min walk

    Spice Bazaar, a traditional market to visit for discovering local aromas and flavors.

    Practical information

    The concierge’s wordFor a sensory break in Istanbul, head to the Spice Bazaar when you feel like discovering local aromas and flavors.

  • Mosquée SüleymaniyeMosque

    2.0 km · 3 min by car

    Mosque to visit, known for its impressive architecture and rich history.

    Practical information

    The concierge’s wordFor a cultural pause in Istanbul, Süleymaniye Mosque is well suited to a calm visit, with impressive architecture and rich history.

  • Amphithéâtre Cemil Topuzlu de HarbiyePerforming arts

    2.0 km · 3 min by car

    Event venue located 2,038 meters away, hosting various cultural and artistic events.

    Practical information

    The concierge’s wordIf you're in the mood for a cultural evening, this performance venue hosts a range of artistic events, ideal for a post-day interlude.

  • Palais de TopkapıMuseum

    2.1 km · 4 min by car

    Museum 2.1 km away, a former Ottoman palace providing insight into Turkish history and culture.

    Practical information

    The concierge’s wordFor a cultural break, head to Topkapı Palace: this former Ottoman palace offers insight into Turkish history and culture.

What we do nearby

What I book for them when they have a free half-day.

My tip: book the day before — the best tables close fast.

  • Parc de GülhanePark

    1.9 km · 3 min by car

    Gülhane Park, a green space suitable for walking and relaxation.

    Practical information

    The concierge’s wordIf you need a green break, Gülhane Park is well suited to a quiet stroll or a relaxing pause.

  • Besiktas SquarePark

    2.8 km · 5 min by car

    Park located 2798 meters away, providing a green space to relax and enjoy nature.

    Practical information

    The concierge’s wordBesiktas Square is a pleasant green break if you feel like slowing down for a while and enjoying a bit of nature in Istanbul.

  • Yıldız ParkPark

    3.8 km · 6 min by car

    Yıldız Park, an urban park featuring green spaces and walking paths.

    Practical information

    The concierge’s wordFor a green break in Istanbul, Yıldız Park is well suited to a peaceful stroll along its paths.

Frequently asked questions

Everything a guest might ask before and during their stay — rooms, dining, spa, family and hotel policies.

Arrival & Departure

  • Can I check in early?

    Contact the concierge to confirm the arrangements for the day.

  • What time do I need to check out of the room on the day of departure?

    Check-out is at 12:00.

  • From what time can I check in at the hotel?

    Standard check-in is from 15:00.

  • Can a late check-out be requested?

    The hotel does not provide a standard late check-out service. Contact the concierge to confirm the arrangements for the day.

  • Are airport transfers offered?

    The hotel does not communicate a standard airport shuttle service. A private transfer can be requested.

Location & Access

  • Where is TomTom Suites located in Istanbul?

    The hotel is located in the Beyoğlu district, in the diplomatic area of Tom Tom, Istanbul.

  • What is the exact address of the hotel?

    The address is Bogazkesen Caddesi, Tomtom Kaptan Sokak No:18, Istanbul 34433, Turkey.

  • What is the distance between the hotel and the airport?

    Istanbul Airport is approximately 15 km from the hotel.

  • Is the hotel well located for exploring Istanbul on foot?

    The hotel is close to Taksim Square and the Galata district, with easy access to several central sites.

  • Is the hotel located in a quiet area?

    The neighbourhood is described as quiet despite the hotel's central location.

Rooms & Amenities

  • What do the rooms at TomTom Suites look like?

    The suites are spacious and decorated in a contemporary style, featuring original artwork.

  • Is Wi-Fi available in the hotel?

    The suites offer free Wi-Fi and wired internet access.

  • Are the rooms air-conditioned?

    The hotel offers air conditioning in its rooms.

  • Is there a 24-hour room service?

    In the evening, the hotel has a 24-hour room service.

  • What type of room can be booked?

    Only one type of accommodation is highlighted in the consulted sources: the suite.

Included Services

  • What services are included during the stay?

    The stay includes access to a restaurant, a terrace bar with views of the Bosphorus, and a library.

  • Is there a concierge service available on site?

    The hotel offers a concierge service and a reception to assist with guest requests.

  • Does the hotel have parking?

    The hotel does not have parking on site.

Dining

  • What type of breakfast is offered?

    Breakfast is served in buffet style, with vegetarian and gluten-free options.

  • How many restaurants are there in the hotel?

    The hotel has one restaurant, Nicole.

  • Is there a bar in the hotel?

    A bar/lounge is available on site.

  • What type of cuisine does the hotel restaurant offer?

    The hotel restaurant features a reimagined Turkish cuisine in a panoramic setting.

  • Is breakfast included in the rate?

    Breakfast is included in certain rates and offered as a buffet, depending on the reserved offer.

Spa & Wellness

  • Does the hotel have a spa?

    No full spa is indicated on site. However, massages and treatments may be offered among the activities or services available for booking.

  • Can we book a massage at the hotel?

    Massages are offered among the available services or activities.

  • Does the hotel have a swimming pool?

    The hotel does not mention a swimming pool.

  • Can we book a wellness treatment during our stay?

    Wellness treatments must be confirmed based on current availability. Please contact the concierge to confirm the arrangements for the day.

  • Is there a gym at the hotel?

    The hotel does not confirm a dedicated wellness space other than bookable massage services.

Activities & Leisure

  • What activities can we do at the hotel?

    The hotel offers local guided tours, bike rides, cooking classes, concerts, and themed evenings.

  • Are there cultural tours offered from the hotel?

    Cultural events and walking tours can be booked based on availability.

  • What can we do around the hotel in the evening?

    The hotel provides easy access to discovery activities in Beyoğlu and the historic centre.

  • Can excursions be booked from the hotel?

    Booking excursions depends on availability and the type of activity chosen.

Family & Kids

  • Is the hotel family-friendly?

    The hotel is classified as family-friendly.

  • Can we add an extra bed for a child?

    Extra beds may incur an additional charge depending on the suite configuration.

  • Are there child-friendly rooms?

    Availability for families must be confirmed on a case-by-case basis. Please contact the concierge to confirm the arrangements for the day.

  • Is the hotel suitable for a stay with teenagers?

    The restaurant and cultural activities are suitable for both couple stays and more active visits.

Pets

  • Are pets allowed at TomTom Suites (The Old Franciscan House)?

    Pets are not allowed.

  • Does the hotel offer a pet-sitting service?

    No pet-sitting service is indicated by the hotel.

  • Can we come with a small dog?

    For a stay with a pet, an alternative outside of this hotel is necessary.

Accessibility

  • Is the hotel accessible to people with reduced mobility?

    The main access is not described with complete specific facilities for wheelchairs. Please contact the concierge to confirm the arrangements for the day.

  • Is there a lift in the hotel?

    Lifts or accessibility equipment are not detailed in the consulted sources.

  • Can we request an accessible room?

    Accessibility needs must be checked room by room before booking.

Billing & Policies

  • What is the hotel's cancellation policy?

    Cancellation depends on the rate booked and the arrival date.

  • Do we need to pay for the room in advance?

    Prepaid or refundable conditions vary according to the chosen offer.

  • Are there any local taxes to pay?

    A local tax may apply according to the regulations in force at the time of the stay.

  • Does the hotel require a deposit upon arrival?

    The possible security deposit depends on the booking conditions.

  • How does the payment for the reservation work?

    Payment depends on the rate conditions chosen at the time of booking.

Sustainability

  • Does the hotel have a sustainability approach?

    The hotel displays an approach to conserving its renovated historic building and promotes responsible use of the space.

  • Does the hotel use eco-friendly welcome products?

    Environmental practices are not detailed in the consulted sources.

  • Does the hotel reduce the use of single-use plastic?

    Sustainable actions should be confirmed directly with the establishment.

The Concierge answers — TomTom Suites (The Old Franciscan House)

Tables, transfers, spa, excursions or special occasions — how the Concierge replies when you ask.

Transfers & Transport

  • Can a private transfer be booked from Istanbul airport?

    The concierge can arrange a private transfer to or from Istanbul airport, with advance booking recommended.

  • How can a taxi or chauffeur-driven car be arranged from the hotel?

    The concierge can coordinate a taxi or chauffeur-driven car according to the desired schedule and exact address.

  • What is the best way to reach Sultanahmet from the hotel?

    The concierge can advise on the most practical route depending on the time, traffic, and starting point of the stay.

  • Can transport be arranged for several people with luggage?

    The concierge can book a vehicle suitable for the number of passengers and luggage, subject to availability.

  • Can the concierge arrange transport to the port or a specific district?

    The concierge can organise transport to the port, central districts, or private appointments.

Restaurant Reservations

  • How can a table be reserved at the hotel restaurant or nearby?

    The concierge can reserve a table at the hotel restaurant or at a gastronomic address in Beyoğlu.

  • Where to dine for a birthday near TomTom Suites?

    The concierge can suggest restaurants suitable for a special occasion, depending on the desired style and time.

  • Can a reservation be obtained at a restaurant with a view of the Bosphorus?

    The concierge can check availability for a dinner with a view, depending on the date and number of guests.

  • Can the concierge recommend a vegetarian restaurant?

    The concierge can suggest addresses compatible with dietary requirements communicated in advance.

  • Is it possible to book a late dinner on the same evening?

    The concierge can arrange a late reservation if the service and chosen restaurant allow it.

Spa Bookings

  • How to book a massage in Istanbul during the stay?

    The concierge can make an appointment for a massage or treatment at a partner spa.

  • Which spa is recommended for a half-day of relaxation?

    The concierge can find a calm, high-end spa based on the duration, budget, and desired treatments.

  • Can a spa treatment be arranged for two people?

    The concierge can check available slots for a couples treatment or an individual service.

Excursions & Cultural Visits

  • How to book a guided tour of the Topkapi Palace?

    The concierge can organise a guided tour of the Topkapi Palace, with suitable timings and tickets.

  • What are the best cultural visits to do from the hotel?

    The concierge can plan a cultural itinerary between the old town, Galata, and the shores of the Bosphorus.

  • Can a private day trip be organised?

    The concierge can recommend a private excursion based on the available duration and the traveller's interests.

Special Occasions

  • How to organise a birthday surprise at the hotel?

    The concierge can prepare a special in-room gesture for a birthday, according to the instructions provided in advance.

  • Can a romantic decoration be requested in the room?

    The concierge can coordinate a simple request for a romantic stay, such as flowers, champagne, or staging.

  • Can the hotel assist with a marriage proposal?

    The concierge can help organise an intimate proposal or a private moment upon prior request.

Shopping & Luxury Services

  • Where to shop for luxury items near the hotel?

    The concierge can direct guests to designer boutiques, jewellers, or concept stores based on the desired style.

  • Can a personal shopper be requested in Istanbul?

    The concierge can arrange for assistance with targeted shopping or specific brands.

Family Activities

  • What family activities can be done in Istanbul from the hotel?

    The concierge can suggest family-friendly activities that are paced appropriately for children.

  • Are there child-friendly outings near TomTom Suites?

    The concierge can direct to shorter visits and outings that are easy to manage with children.

Personalized Experiences

  • Can a customised stay programme be created?

    The concierge can build a tailored programme according to preferences, schedules, and desired comfort levels.

  • How can personalised recommendations for my stay be obtained?

    The concierge can adapt suggestions for business, leisure, or romantic trips.

The Concierge Club — your benefits

Possible benefits when you travel with MyConciergeHotel. The exact perks are confirmed at booking time, depending on the hotel and availability.

  • Monthly Concierge newsletter

    A curated monthly selection of hotels, itineraries and operational tips you will not find in commercial guides.

    • Your Concierge Club account

      Track your bookings, pending requests and saved hotels in a single dashboard.

      • Prestige launch priority

        Club members will be contacted first when the Prestige tier (30-day free trial) opens its doors.

        • Member rate

          A negotiated rate below the public price on eligible hotels. Displayed transparently next to the public price.

          • Activates with the launch of our member price comparator.
        • Breakfast for two

          Breakfast included for two guests at Little partner hotels.

          • Activates with the launch of our member price comparator.
        • Room upgrade

          If the next category up is available on arrival, you are upgraded automatically.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Hotel credit

          A credit redeemable at the restaurant, spa or on in-room services. Amount varies by hotel and length of stay.

          • Activates with the launch of our member price comparator.
        • Late check-out at 2 pm

          Stay until 2 pm on departure day, at no extra cost. Confirmed 24 hours in advance.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.
        • Welcome gift

          An in-room attention on arrival, chosen by the hotel (champagne, flowers, tasting).

          • Activates with the launch of our member price comparator.
        • WhatsApp Concierge (from Phase 6)

          A direct WhatsApp line to our concierge before, during and after your stay — channel currently being set up, rolling out from Phase 6.

          • Activates with the launch of our member price comparator.
        • GM introduction

          A note to the hotel management for a personal welcome on arrival.

          • On request, subject to hotel availability
          • Activates with the launch of our member price comparator.

        See all my benefits